Virgin Media Outage Report in Penarth, Vale of Glamorgan, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Newport, Caerphilly, Pontypridd, Weston-super-Mare, Barry and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Newport |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Joshua Watson
(@josh_wats09123) reported
from
Barry, Wales
Virgin Media WiFi is down yet mine is working fine 🤷
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Ben Lloyd 🔰
(@BenLloyd91) reported
from
Cardiff, Wales
@RiotAngeI Ye virgin media’s been a ***** the last few days 🙈 they’ve released a statement saying that VM customers are using the internet more often than normal with everyone being home due to the lockdown that it’s having problems keeping up to speed, so not much they can do really 👎🏻🤣
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Joshua Watson
(@josh_wats09123) reported
from
Dinas Powys, Wales
@TCoxSODMG @virginmedia Test it on your phone gaming consoles always show slower download speeds but it wouldn’t be that slow 😂
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Karen Murphy
(@Johnsbigsister) reported
from
Barry, Wales
@PeriPusher @RiannaSandu @virginmedia Listen idiot, if I pay for a service I expect to get it. If I don't I want my money back.
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Phillip Lockley
(@7084phil) reported
from
Cardiff, Wales
@virginmedia I have been with virgin media for years, the service I’ve been receiving in the past year has been terrible, I cannot wait to leave
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jane setchfield
(@jsetch) reported
from
Cardiff, Wales
@virginmedia appreciate these are difficult times for us all but I am locked out of my account and have tried all solutions offered on the website. Help please - working from home requires email access
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James Trollope
(@DRJAMESOFF) reported
from
Cardiff, Wales
@FizzyM7 @brumsongsben @virginmedia Someone has also tweeted that the estimated fix is around 6:05 but not sure how accurate this is
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Rob Knowles
(@robkbangor) reported
from
Cardiff, Wales
@virginmedia goes down on me more often than my boyfriend. I’m not sure which problem is worse right now while we’re in lockdown.
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Lee Smith/DJ Leekee
(@djleekee) reported
from
Cardiff, Wales
@MattRosser @virginmedia Lol. I've just looked on my tivo and it's not as bad as the image you've posted. It's aligned differently.
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Roger Perks
(@perks18) reported
from
Cardiff, Wales
@virginmedia Have upgraded the service and in theory should be able to run an official but I've been having problems with my router for weeks. It's not working properly and barely allows me to watch Netflix! I'm a critical worker and this isn't helping. Can't speak to anyone!!
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Charliesays
(@sb208) reported
from
Cardiff, Wales
@virginmedia still no resolution!
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DJ 🎧⚽
(@djwardy7) reported
from
Cardiff, Wales
@foxycockney Virgin media is down I think
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Jon Capistrano
(@JonWillCap) reported
from
Penarth, Wales
Virgin media went down because China is secretly building 6G towers accross the UK
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Lee Gilbert
(@LeeMGilbert) reported
from
Pontypridd, Wales
@virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@monotron_ Tbf, virgin media's network is on the shit side
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Claire Perks
(@perkie7) reported
from
Cardiff, Wales
@virginmedia totally disappointed and frustrated with service. Paying over £60 per month for WiFi only for it to be buffering for weeks. Husband key worker, needs constant Wifi access. Yet unable to contact virgin. Service zero.
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Soozles
(@soozles_) reported
from
Barry, Wales
@virginmedia we’ve been having trouble with our internet all morning went through your service status and did the checks and it said there was a problem and booked engineer to come out tomorrow and now all of a sudden it’s started working so can I cancel the engineer please
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Sam Harrison
(@SammyHarrison89) reported
from
Cardiff, Wales
@disabledaver @virginmedia It’s absolutely awful. In and out of connection all day, everyday regardless of lockdown.
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Dan
(@TheDanielPage) reported
from
Cardiff, Wales
I know you guys are like super super busy, but please fix my internet...I’ve used my entire dvd library in lockdown and I think I’m going to go insane 🥺😂 @virginmedia
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Charliesays
(@sb208) reported
from
Cardiff, Wales
@virginmedia I have been waiting a reply on your message service in the app since 22nd March for someone to tell me my bill amount has changed. Call centres closed and text number not replying except standard computer answers! Poor service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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candice🖤
(@candiceann__) reported
@LiSaDeAn14 @virginmedia Hey. My internet is down and I can’t make cakes :(
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JMac
(@Eckybop) reported
@virginmedia do we have problems this morning? No mobile data available on my device currently. Also who do I talk to about refunding charges from abroad?
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Mark Owen
(@mkowen1) reported
@virginmedia Is there an issue with Virgin Mobile in Kent? Currently in New Romney and have no mobile data at all on either of our 2 phones.
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J
(@Lionsgoforth) reported
@virginmedia Appalling broadband service since Tuesday evening in Newport, South Wales. Would like to know what’s being done about it?
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Jenny
(@JenniFromTheAve) reported
@virginmedia is there a problem with mobile data at the moment? I can't get any data, wasn't sure if it's a problem with the phone, or the service.
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Tasty Fudge
(@TastyFudge2021) reported
@virginmedia any indication how long this down on phones will last?
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Mick Dundee
(@MGHotspur) reported
@virginmedia I have no outgoing service on my phone this morning, no call facility or texts. Error code 28 is showing. What can I do to resolve this?
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Lisa Mattholie
(@LiSaDeAn14) reported
@virginmedia phone network down....myself and my husband are both with Virgin mobile and neither of us have phone signal....any updates? Let's hope nothing happens on the way to work 🙄
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Virgin Media News
(@VirginMediaNews) reported
Virgin Media Ireland, the parent company of Virgin Media Television, has announced a major investment in its broadband business which will see its network upgraded to full fibre technology over the next 3 years. More on @IrelandAMVMTV news at 8am.
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Tasty Fudge
(@TastyFudge2021) reported
@virginhelp @Virgin @virginmedia Seems alit are having the same issue but nothing updated anywhere to let us know