Virgin Media outages and service status in Alway, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alway, Wales

The most recent Virgin Media outage reports came from the following cities: Cwmbran, Cardiff, Newport, Clevedon, Blackwood, Caerphilly, and Portishead.

City	Problem Type	Report Time
Cwmbran	TV	10 hours ago
Cwmbran	Internet	14 hours ago
Cardiff	Internet	14 hours ago
Newport	TV	15 hours ago
Cardiff	TV	18 hours ago
Newport	TV	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  Christina Macaulay (@macauc01) reported 2 minutes ago from Cardiff, Wales

  @virginmedia terrible service. You booked to install my equipment on 13th Dec 2023. Wrong year and no one will sort it out. Your fault entirely

• 
  Charl Balcombe (@CharlBalcombe) reported 7 minutes ago from Cardiff, Wales

  @virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful

• 
  Ed Morris (@edmorrispt) reported 11 minutes ago from Cardiff, Wales

  Wifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home

• 
  Darren Coomber (@Dazc090861) reported 12 minutes ago from Cardiff, Wales

  @virginmedia I do not want to be with you any more because you are doing my head in!!!! You have turned from being a very good company with good service to being the most disgusting people I have ever had the displeasure of coming in contact with!!!

• 
  Gill Harrison (@gillih) reported 14 minutes ago from Portishead and North Weston, England

  @virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.

• 
  cai 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@caialed) reported 16 minutes ago from Cardiff, Wales

  @virginmedia why am I paying £45 a month for my internet to constantly be down

• 
  MarcB (@555Husker) reported 16 minutes ago from Cardiff, Wales

  @virginmedia When will the website be fixed? It has been broken for weeks, ever since you “improved” it.

• 
  𝐓𝐡𝐞 𝐓𝐢𝐠𝐞𝐫 (@3EyedTiger) reported 19 minutes ago from Caerphilly, Wales

  @virginmedia Cheers, still down this morning - tried another 2 router reboots at 6am and 7:30 respectively but was no better, solid red light, etc.. Will try again at midday

• 
  MaartenX. (@MaartenSleeckx) reported 22 minutes ago from Victoria, Wales

  @virginmedia Clearly not as the issue keeps coming back after multiple engineer fixes outside AND in my home. You're lying through your teeth and leaving me in the dark literally. Stop hiding behind "standard business" replies, be human and help me.

• 
  Benjamin Hartrey (@benj8min) reported 28 minutes ago from Cardiff, Wales

  @virginmedia It doesn't. No changes made. I had major problems setting this up, it went through someone in your complaints department and they had to do something manual to set the package I was on up. Clearly, even they are incapable. I've had TV for a few months, then it's just gone off.

• 
  rose allen (@roseall87907765) reported 29 minutes ago from Cathays, Wales

  @virginmedia You've just put our bills up again ! Virgin your outage has been the worst ever last 2 years !

• 
  Moseph Mellars (@stfcjoner1986) reported 31 minutes ago from Cardiff, Wales

  Hi @virginmedia can I please have some assistance? Thw WiFi keeps dropping out since yesterday. I am WFH so this is causing lots of problems. I have contacted you via live chat but I am getting no reply after answering sec questions. I am based in Splott, Cardiff.

• 
  Jacob (@j_bettany) reported 33 minutes ago from Clevedon, England

  So many scammers calling from '@VirginMedia Technical Support' at the moment. 5 in 24 hours. I've taken to suggesting they might think about getting a different job but heartbreaking to get the response, 'can you give me one?' It's basically #organisedcrime built on #poverty

• 
  Ryan Davenport (@Welsh_Saint14) reported 33 minutes ago from Cardiff, Wales

  @virginmedia My wife is currently on the phone to your customer service regarding this matter so hopefully it'll be resolved this evening, if not then a web chat from 4pm would be the best time for me

• 
  Gill Harrison (@gillih) reported 34 minutes ago from Portishead and North Weston, England

  @virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia

• 
  Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported 37 minutes ago from Cardiff, Wales

  @virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 45 minutes ago from Cathays, Wales

  @virginmedia And if it's 'some customers' it's an awful bloody lot of them!

• 
  andy lanyon (@andylance1977) reported 49 minutes ago from Newport, Wales

  Properly for the best part of a yr doesn't seem a problem to yourselves but your quite happy to take out monthly payment for a service we're paying for but you're not providing & seem to be in no hurry to provide it. Disgraceful service @virginmedia

• 
  AM🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐈‍⬛🐈🐕‍🦺🐕🐓 (@AlMaManshp) reported 53 minutes ago from Beechwood, Wales

  @wolsned All the bloody time - terrible service #virginbroadband #virginmedia

• 
  Sam Sims (@mantha_1976) reported 55 minutes ago from Newport, Wales

  hey @virginmedia I have a contract that says my price is set to Jan 2023 and I negotiated the deal with customer retention as not the account holder bit authorised to talk on behalf of the account holder and now I've got customer services flat out lying toe on WhatsApp (1)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah (@sarahdaxsarah) reported 9 minutes ago

  @virginmedia Still no TV service since Thursday night, absolutely appalling service @virginmedia !!!

• 
  Taj (@Taj_B1) reported 10 minutes ago

  @virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(

• 
  Alex (@Ahead18251112) reported 11 minutes ago

  @repeatall @virginmedia @K_simple_k Upgrading? Major outage?

• 
  happy city fan (@pjpar) reported 16 minutes ago

  @virginmedia Literally switched to sky today as your cs team are crap.

• 
  Stevie (@molwins) reported 17 minutes ago

  @virginmedia Shocking service lately !! Glad I only have 2 months left!

• 
  Dollynoocat (@dollynoocat) reported 19 minutes ago

  @virginmedia still getting channel not authorised on some channels following yesterdays issue where all channels not working for a number of hours.

• 
  Sarah (@sarahdaxsarah) reported 20 minutes ago

  @virginmedia been on hold to Customer Services for an hour, no TV signal all day, appalling service !!

• 
  Elle (@D_Elle_530) reported 20 minutes ago

  @sean_m_dale @virginmedia Good luck with that! I lost tv and internet service connection for over 24 hours couple months ago and got nothing #virginmedia

• 
  Dumitru Langham (@DumitruLangham) reported 20 minutes ago

  @ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’

• 
  Paul (@Santaxmas) reported 21 minutes ago

  @virginmedia is tv still down?