Virgin Media

Virgin Media Outage Report in Beechwood, Newport, Wales

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beechwood, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beechwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beechwood, Newport, Wales 10/21/2025 14:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Beechwood, Newport, Wales

The most recent Virgin Media outage reports came from the following cities: Abertillery, Cardiff, Clevedon, Blaina, Cwmbran, Newport, Caerphilly and Penarth.

Loading map, please wait...
City Problem Type Report Time
United KingdomAbertillery Internet
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomClevedon Internet
United KingdomCardiff Total Blackout
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beechwood, Wales

Latest outage, problems and issue reports in Beechwood and nearby locations:

  • K_J_Wheeler kevin wheeler (@K_J_Wheeler) reported from Cwmbran Central, Wales

    Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.

  • sumz88 Craig Summerfield (@sumz88) reported from Cardiff, Wales

    Going through the standard procedure of virgin media putting my bill up by 50%, awful service trying to discuss options and refusing to log my complaint when I’ve asked more than once @virginmedia I’m sick to death of this genuinely..#virginmedia #awfulservice

  • rancid_insane rancid insane 🤪 (@rancid_insane) reported from Newport, Wales

    So @virginmedia sat an hour in help chat waiting for reply regarding my issue/query of my broadband After an hour I guess you wasn't interested in helping me out. To me shows a totally lack of respect to a loyal customer with full package 🤬 Could you provide a CS number

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • AChinnick90 Andrew Chinnick (@AChinnick90) reported from Cardiff, Wales

    @RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    @virginmedia It says there's no problems in my area, my hub has the power light on it but the WiFi light isn't on

  • RhysThomas1991 Rhys 'Trev' Thomas (@RhysThomas1991) reported from Alway, Wales

    @virginmedia 20 minutes on hold and nobody picked up yet. All we want to do is cancel our broadband as you keep raising the price #jokers @richardbranson

  • sumz88 Craig Summerfield (@sumz88) reported from Cardiff, Wales

    So many examples of virgin media’s poor service especially to existing customers #virginmedia @virginmedia #badcompany #noloyalty

  • kristianbrimble Kristian Brimble (@kristianbrimble) reported from Cardiff, Wales

    After calling Linksys, it was 45 mins on the phone with @virginmedia with the agent arguing with me that they can’t help with my hub if it’s in modem mode only for them to pass it on to someone else who changes a setting and asks me to reset. 30 wait for results now.

  • ObsrvntPheasant Chris Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌹 (@ObsrvntPheasant) reported from Cardiff, Wales

    Tories: “A Government run internet service will be really slow and unreliable with constant outages.” Virgin Media: “Hold my beer!”

  • MarkBowhouse Mark Bowie (@MarkBowhouse) reported from Cardiff, Wales

    @virginmedia no internet in Cardiff and your website is down 👍

  • morganlowry3 Morgan Lowry (@morganlowry3) reported from Cwmbran Central, Wales

    @virginmedia I want someone sent out to fix it, end of. Also not paying for this month, as it’s a joke of our service 😊

  • lowri_mifsud Lowri mifsud (@lowri_mifsud) reported from Cardiff, Wales

    @virginmedia would you please rectify the fault at cf235ar asap, been down 24 hours and @WalesRugby is in the morning. You even have an extra hour to do it as the clocks go back! Plus it is my birthday! @richardbranson @WelshRugbyUnion

  • Ratuse_ Sam / Ratuse 😈 (@Ratuse_) reported from Cardiff, Wales

    My internet has been down literally all night what’s going on @virginmedia

  • leohawkins123 Leigh Hawkins (@leohawkins123) reported from Cardiff, Wales

    Still another 12 min and nothing time to cancel I think😡@virginmedia

  • CharlBalcombe Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales

    @virginmedia ... told to raise a formal complaint. Which I HAVE but I am still waiting for a response for my formal complaint. Honestly, I’m done. I’d like someone to sort this now please.

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 (@cymboi) reported from St. Julians, Wales

    @virginmedia I’ve said this more than once before on here and I’ll say it again. VM broadband is crap!! Their Wi-fi is shi., keeps cutting out yet they promise it is better and stronger. Don’t believe it!! The old router was far better than this rubbish!!!

  • leohawkins123 Leigh Hawkins (@leohawkins123) reported from Cardiff, Wales

    16min waiting for someone from virgin to answer the phone to have them hang up takes the piss so no I got to go all the way through the questions again to wait again come on virgin answer you phone @virginmedia

  • morganlowry3 Morgan Lowry (@morganlowry3) reported from Cwmbran Central, Wales

    @virginmedia Our tele has no signal, had problems with it for a few weeks. Some channels just have an error message of ‘no signal’ and others are pixelated so badly that you can’t see the programme at all 😩

  • CharlBalcombe Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales

    @virginmedia Not sure who we’ve been speaking to for the last day. But they’ve been the most helpful member of staff we’ve had contact with over the last five months. Has not only helped me fix the problem, answered any questions, but is taking my formal complaint further for us.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IrishTV_films CCÉ FISÉ (@IrishTV_films) reported

    @Page_888 @LTSX123 @russty_russ Less so south of the border, as it's not available on most pay platforms any more, nor are any of the itv suite of channels, largely due to Virgin Media and it's sister TV service, Virgin Media TV, who hold the rights to many ITV studios content... which is an issue in itself.

  • ollybishop Olly🤘🏻 (@ollybishop) reported

    Internet down too? 🤔 @virginmedia #Halloween

  • ollybishop Olly🤘🏻 (@ollybishop) reported

    Internet down too 🤔 @virginmedia

  • Akhan6111Akhan ak6111 (@Akhan6111Akhan) reported

    @virginmedia Virgin media down😡

  • R_S_Andrews RS Andrews (@R_S_Andrews) reported

    @virginmedia your internet is absolutely ****!!! All it says is “weak security” every 5 mins, 10 if I’m lucky! Can’t wait to leave… I may not even pay this last bill 😔

  • KB221176 Kerry Brooke (@KB221176) reported

    @virginmedia I’ve tried calling this number but the only options I have are for broadband or tv and this isn’t the issue I’m having

  • LouiseP96351531 Louise Parker (@LouiseP96351531) reported

    @virginmedia I had already tried that before ringing 150 & it hadn't worked. I was told by advisor that even when they had been changing them for customers it didn't resolve problems or did for just a few days only. told there was a major outage in my area & engineers had been working on it

  • LeighsyPeasy Willow McGregor (@LeighsyPeasy) reported

    Anyone in #Dundee got bother with on demand and catch up not working on @virginmedia ?? Im getting error message V210

  • alex201002 zombiewho03 (@alex201002) reported

    @virginmedia im having trouble going on websites it keeps telling me somthings wrong could it be that i have to call you up to let me look at this stuff??

  • SonOfAlbaa SonOfAlba🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇲 (@SonOfAlbaa) reported

    @virginmedia You’re a ******* joke and a half. Get your **** together or I’m switching company’s