Virgin Media Outage Report in Beechwood, Newport, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beechwood, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beechwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beechwood, Newport, Wales
The most recent Virgin Media outage reports came from the following cities: Caerphilly, Cardiff, Newport, Pontypool, Cwmbran and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
||
| Cardiff |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beechwood, Wales
Latest outage, problems and issue reports in Beechwood and nearby locations:
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Nick Mapson
(@mapson_nick) reported
from
Clevedon, England
@virginmedia I have spent hours on the phone the last 5 days trying to get some idea if my home move had been sorted! Please can someone DM me to sort this out. Fed up of being let down constantly 😡
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Jason Howe
(@H7WEJ) reported
from
Caerphilly, Wales
Let's hope @virginmedia broadband service is better than their pavement relaying skills. Disruption and mess all over Caerphilly.
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Julian Evans
(@julianevans11) reported
from
Cardiff, Wales
@virginmedia The complaint is with VIRGIN not BT! They have stopped it their end but Virgin still need to cancel this. Do you know your job????
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catrin davies
(@catrin_davies1) reported
from
Cardiff, Wales
Contract with @virginmedia is expiring up £20 p/m. Great Black Friday deal for new customers. Won’t match it. Told if sign up in my name as new customer (currently in partner’s name) they’ll offer it-great but still want £35 one off fee for equipment -we have equipment here 🙈
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Nigsy
(@TheRealNigsy) reported
from
Newport, Wales
Anybody else lost there #VirginMedia internet services, getting stupid now as I'm loosing money not being able to work... @virginmedia
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David Oliver
(@davidtoliver) reported
from
Cardiff, Wales
@virginmedia What’s your customer service telephone number? Can’t find one anywhere. Don’t want a “Message Bot” - I want a human to sort out our problem. Wife’s a GP trying to provide patient care from home -can’t because of broadband problems. Don’t tell me to reset the router!!
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JonnyT
(@jonthompenfarm) reported
from
Cardiff, Wales
@virginmedia Hello, raised a complaint yesterday at 11:00am, told I’d get a call back within 24 hours - no call, so what’s the next exhausting step?
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James
(@jamesbrinning) reported
from
Cardiff, Wales
@virginmedia hey guys, are you having issues with your broadband service around roath in cardiff (Cf24)? Our download speed appears to be okay but upload is non existent?
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Nigsy
(@TheRealNigsy) reported
from
Newport, Wales
@virginmedia Had issues this morning, but seem ok now.
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Gary Carter
(@Cartergaz) reported
from
Maesycwmmer, Wales
@BigTempUK @virginmedia Errr. Dude. This is a bad experience.
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andrew edwards
(@andyedwards34) reported
from
Newport, Wales
@virginmedia is there anybody in your customer services department today?
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billy💫
(@billxm1) reported
from
Cardiff, Wales
@virginmedia soooo over virgin wifi in cathays, can’t go longer than 10 mins without it going down and the website constantly says there’s an issue in the area that’s ‘soon to be fixed’ omfg rahhh
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
@virginmedia I followed the steps there is nothing wrong with the equipment and it doesn't list anything wrong in the area however at the times it goes down other people with virgin in the area who I know also experience the same issues
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Luke Cornish
(@LukeBCornish) reported
from
Cardiff, Wales
@virginmedia @virginmedia come on guys... I've done what you asked. Still no response. Trying to resolve this issue since 12th Oct.
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Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@virginmedia @IanMearnsMP Yes Virgin media is now useless spent longer than that on phone still have not sorted out my issue with e mail so I have given up
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Luke Cornish
(@LukeBCornish) reported
from
Cardiff, Wales
@virginmedia Only from customers hypothesising what the issue is... appreciate the help but not going to resolve anything.
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Huw
(@HuwCCFC) reported
from
Cardiff, Wales
@AndyDerricott @virginmedia If you're looking for some help from @virginmedia, good luck! Their customer support is non-existant.
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
@virginmedia Yes it seems to go down at random times throughout the day usually late morning and during the evening
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Rachel Jones BSc.
(@RachJ_) reported
from
Bargoed, Wales
Worst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes!
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cheryl
(@cherylockerby) reported
from
Penarth, Wales
@virginmedia I will do and am hoping by then it will be 100% perfect. My neighbours and I are pretty fed up especially at the tv service keeps going off too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
@virginmedia It would be incredibly convenient if you could arrange call backs, can't see a reason why that should be an issue. I'll try whatsapp.
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3point1
(@acdrinnan) reported
@virginmedia (1 of 2) I called today and the first person said my order hadn't yet been consented. The link from the sms doesn't work and I tried through the automated phone service. She said she couldn't disconnect my TV service so passed me onto someone else.
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Rudi Stacey
(@StaceyRudi) reported
@virginmedia Delivery never turned up and I’m not receiving any useful correspondence from Yodel
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b e a n s
(@idkbassists) reported
@virginmedia gets worse every time!! Had no wifi for three days, your phone operator said we’d get £8 per day compensation automatically taken off the bill. Now your email team is saying our wifi was never down and we’re only getting £5 off as “goodwill” SORT IT OUT
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Christopher Bray
(@cbray72) reported
from
Liverpool, England
@virginmedia Hi Just to let U know I got a automated Landline phone message 2day from Phone number 020 7097 1695 Saying to press Option 1 Saying That my internet provider service will disconnect my services within 24 hours it’s a scam I didn’t even attempt to press option 1.
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Chris Burden
(@ChrisCabby) reported
@MadeleineAdams3 @virginmedia Hmm. Had the same issue ...
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Azza
(@AzzaHoop) reported
Having problems yet again today @virginmedia
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martin
(@livewire1957) reported
@virginmedia Sorry not a technician can only say the outside wires are exposed and the speed is slow and no one seems bothered so we are leaving virgin media and next month if we had stayed with you new bill would b £54 we can't afford check ur records please
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L U C Y
(@LucyHobsonx) reported
@virginmedia I am not sure why your customer service operatives are not actioning a simple request (despite 2 different operatives telling me they've actioned this)
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Mary Mackenzie
(@MackMem) reported
@virginmedia No, it doesn’t really help because I’ve tried to cancel it 3 times today and the call keeps getting cut off. I’ve wasted over an hour doing this. Can someone call me?