Virgin Media outages and service status in Beechwood, Wales

Problems in the last 24 hours in Beechwood, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beechwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beechwood, Wales

The most recent Virgin Media outage reports came from the following cities: Cardiff, Newport, Clevedon, Cwmbran, Portishead, Blackwood, New Tredegar, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Internet	19 hours ago
Newport	Internet	2 days ago
Cardiff	Internet	2 days ago
Cardiff	Internet	2 days ago
Newport	Internet	3 days ago
Cardiff	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beechwood, Wales

Latest outage, problems and issue reports in Beechwood and nearby locations:

• 
  MaartenX. (@MaartenSleeckx) reported 38 seconds ago from Victoria, Wales

  @virginmedia Clearly not as the issue keeps coming back after multiple engineer fixes outside AND in my home. You're lying through your teeth and leaving me in the dark literally. Stop hiding behind "standard business" replies, be human and help me.

• 
  Justine (@Justine_F1) reported 49 seconds ago from Cardiff, Wales

  @virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise

• 
  Behnaz (@behnazakhgar) reported 1 minute ago from Cardiff, Wales

  @virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.

• 
  Sam Tempest (@SATempest) reported 4 minutes ago from Cardiff, Wales

  @OldSparky6 @virginmedia I’m never going with them again. Genuinely don’t know how they are still a company that is allowed to operate when the customer service is this bad!

• 
  Graham Findlay FRSA 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@FindlayEquality) reported 7 minutes ago from Cathays, Wales

  @rwilliams1947 @virginmedia It seems VM are also messing up landlines too. They now need to connect the phone cable to the Wi-Fi hub . Which means lots of trouble in my house and many other properties across the UK. And good luck with trying to discontinue their contract - they make it very difficult.

• 
  Nathan Rhys George (@orangethunder_) reported 9 minutes ago from Cardiff, Wales

  I feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.

• 
  Pauline Lomax (@RedhillsAnnie) reported 17 minutes ago from Cardiff, Wales

  @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

• 
  Ryan Davenport (@Welsh_Saint14) reported 17 minutes ago from Cardiff, Wales

  @virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where 🙄🙄 customer service skills at best

• 
  Gill Harrison (@gillih) reported 20 minutes ago from Portishead and North Weston, England

  Hi @virginmedia @helpvirginmedia @VirginMediaCorp why won’t my Outlook connect to your server? No emails for 3 days. It’s an issue your end yet no help from your tech team.

• 
  Rob Downer (@NobbyD27) reported 23 minutes ago from Cardiff, Wales

  @syeporter180 @virginmedia Cancel the contract and go to Sky

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 30 minutes ago from Cathays, Wales

  @virginmedia It's not intermittent, it's completely down in CF23.

• 
  Acuharmony-UK (@AcuharmonyUK) reported 38 minutes ago from Clevedon, England

  @virginmedia No reported issues. Tried the fixes before, and so did virgin chat. Not just my handset, other people are having the same problem. Am I going to have to change networks, is that what you're saying? Due to the change to O2?

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 39 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  Al (@algro10) reported 47 minutes ago from Clevedon, England

  @10sam_h Yeah likewise, virgin media awful still not sorted it

• 
  Lee Smith 🌻 (@djleekee) reported 50 minutes ago from Cardiff, Wales

  @virginmedia The channel 4 one seems a bit flakey too. The opening sting on each service plays and then some ads but on both the programmes never play so I give up and use the smart TV apps instead. I've assumed it's a bandwidth issue but I suppose if ads are playing the progs should too.

• 
  Rob Downer (@NobbyD27) reported 50 minutes ago from Cardiff, Wales

  @syeporter180 @virginmedia I’m on virgin and it’s not that great Sye, I was going to sky before I renewed but had the same problem as you because I’d of had to wait months for BT to install a cable so just stuck to the devil I know in the end

• 
  amanda roberts (@amandaroberts10) reported 51 minutes ago from Cardiff, Wales

  @virginmedia is there a problem in the CF23 area ... no WiFi??

• 
  𝗣S. (@philscully) reported 53 minutes ago from Cardiff, Wales

  @virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered

• 
  Sam Tempest (@SATempest) reported 58 minutes ago from Cardiff, Wales

  @virginmedia But the team is impossible to contact!!! And when you do get in contact it’s always someone else’s problem, ‘oh I’ll just pass you onto my colleague’ etc. I’ve WhatsApped the help number too and been told it’s a long wait and told I can ‘get on with [my] day’ - absolute joke.

• 
  Darren Coomber (@Dazc090861) reported 60 minutes ago from Cardiff, Wales

  @virginmedia I did that this morning & the person said they were in complaints department..he said I needed to speak to retentions & a manager would call. He raised a complaint Ref:C160622488. Got a call this afternoon where the manager of customer services said there was nothing he could do.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephanie 🇬🇧 (@stephiejmc) reported 2 minutes ago

  @virginmedia Ok thanks just worried cause like see what I pay in front be ne cause can’t access your online service account . Plus just worried going under contract after 10 + years and we all know virgin widely known for fudging up on things .

• 
  Sue Rouse💙 🇺🇦 (@rouse_sue) reported 4 minutes ago

  @virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.

• 
  Gibbodive (@gibbodive) reported 6 minutes ago

  @entrustTMF @virginmedia BT are woeful too. Over 20 years of misery at 2 different premises. Starlink now - exceptional in every way except for one 3hr occasion with a world wide outage. AMZN also getting into satellite broadband soon. US extreme tech beating UK cables buried in the ground !

• 
  Dean Hazell (@Deano01973) reported 6 minutes ago

  @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

• 
  Tillymint67 (@evon67) reported 7 minutes ago

  @virginmedia my media box is not showing the app icons. Is the a problem in WA7 uk area 20

• 
  Aidan Costello (@aidan_codtello) reported 7 minutes ago

  @entrustTMF @virginmedia Sounds like an easy decision. You have had diabolical service and support.

• 
  AJ (@The_Broski_Boot) reported 9 minutes ago

  @virginmedia Is there anything you can offer to help us out ? I have to work and we have no entertainment for the evening / weekend

• 
  Ian Scott (@IanScott_01) reported 13 minutes ago

  @virginmedia Well after speaking to someone from customer resolutions this morning, I left my details and heard nothing back! I've been trying to sort this out for weeks now and my contract is about to expire!

• 
  hennii (@NathanH17475101) reported 17 minutes ago

  @virginmedia My WiFi has been down for over 2 hours. The box is flashing red. Apparently no outage in my area. I have tried all recommend things

• 
  Jack Sandberg (@baltimoreoracle) reported 17 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV33 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies