Virgin Media Outage Report in Beechwood, Newport, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beechwood, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beechwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Beechwood, Newport, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Newport, Cwmbran, Caerphilly, Clevedon, Hengoed, Bargoed, Penarth, Blackwood and Dinas Powys.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
TV | |
| Newport |
Phone | |
| Cwmbran |
TV | |
| Caerphilly |
Internet | |
| Cardiff |
TV | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beechwood, Wales
Latest outage, problems and issue reports in Beechwood and nearby locations:
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Jon Capistrano
(@JonWillCap) reported
from
Penarth, Wales
Virgin media went down because China is secretly building 6G towers accross the UK
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@TwitterSupport This account @VIRGINMEDIA is making out it's @virginmedia and causing a **** up. Do the right thing and laser beam their house. 👍 You have my permission.
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Phillip Lockley
(@7084phil) reported
from
Cardiff, Wales
@virginmedia I have been with virgin media for years, the service I’ve been receiving in the past year has been terrible, I cannot wait to leave
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Joshua Watson
(@josh_wats09123) reported
from
Dinas Powys, Wales
@TCoxSODMG @virginmedia Test it on your phone gaming consoles always show slower download speeds but it wouldn’t be that slow 😂
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@Anthony1981Feb @westdigitaled @virginmedia You're lucky. I'm getting naff all. Mobile data is keeping this bad boy connected
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Roger Perks
(@perks18) reported
from
Cardiff, Wales
@virginmedia Have upgraded the service and in theory should be able to run an official but I've been having problems with my router for weeks. It's not working properly and barely allows me to watch Netflix! I'm a critical worker and this isn't helping. Can't speak to anyone!!
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Rob Knowles
(@robkbangor) reported
from
Cardiff, Wales
@virginmedia goes down on me more often than my boyfriend. I’m not sure which problem is worse right now while we’re in lockdown.
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@Chrisitv They've got a duplicate account in CAPITALS @VIRGINMEDIA not helping. Stupid wuckfits all of em
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Claire Perks
(@perkie7) reported
from
Cardiff, Wales
@virginmedia totally disappointed and frustrated with service. Paying over £60 per month for WiFi only for it to be buffering for weeks. Husband key worker, needs constant Wifi access. Yet unable to contact virgin. Service zero.
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Claire Perks
(@perkie7) reported
from
Cardiff, Wales
@virginmedia WiFi across house very slow. The internet access was tested with cable ached to router. Internet speed good but Unable to open 2 government website WiFi signal around house was poor 5 recorded during Speedtests. Restarted Router x2. Turn off PC firewall. Still websites not work
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
My neighbour has the same issues. @virginmedia
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@Anthony1981Feb @westdigitaled @virginmedia I'm off down the pub
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DJ 🎧⚽
(@djwardy7) reported
from
Cardiff, Wales
@foxycockney Virgin media is down I think
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Charliesays
(@sb208) reported
from
Cardiff, Wales
@virginmedia I have been waiting a reply on your message service in the app since 22nd March for someone to tell me my bill amount has changed. Call centres closed and text number not replying except standard computer answers! Poor service
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@monotron_ Tbf, virgin media's network is on the shit side
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Charliesays
(@sb208) reported
from
Cardiff, Wales
@virginmedia still no resolution!
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Lee Smith/DJ Leekee
(@djleekee) reported
from
Cardiff, Wales
@MattRosser @virginmedia Lol. I've just looked on my tivo and it's not as bad as the image you've posted. It's aligned differently.
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Dan
(@TheDanielPage) reported
from
Cardiff, Wales
I know you guys are like super super busy, but please fix my internet...I’ve used my entire dvd library in lockdown and I think I’m going to go insane 🥺😂 @virginmedia
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Ben Lloyd 🔰
(@BenLloyd91) reported
from
Cardiff, Wales
@RiotAngeI Ye virgin media’s been a ***** the last few days 🙈 they’ve released a statement saying that VM customers are using the internet more often than normal with everyone being home due to the lockdown that it’s having problems keeping up to speed, so not much they can do really 👎🏻🤣
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Sam Harrison
(@SammyHarrison89) reported
from
Cardiff, Wales
@disabledaver @virginmedia It’s absolutely awful. In and out of connection all day, everyday regardless of lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sid Datta
(@ssjdatta) reported
@jdaykin @virginmedia @VodafoneUK Beware of the latency issues with mobile internet. Isn’t as snappy!
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VOYAGE taken & I shall again!
(@slurryinahurry) reported
@bullshit_spoons @virginmedia I got round the WIFI issue by putting the hub in Modem mode & attached a secondary ASUS router. Only because some of my wifi goods don't work with Virgin. Also that fact they can only compe with x amount of connected devices.
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Tiffany
(@lazy__goth) reported
@virginmedia Yes severs times and still having issues every evening. Keep getting told to try again later. Ridiculous- when will you start taking responsibilities?
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Matt LJ 🇺🇦
(@MattRLJ) reported
@MPH7MPH @virginmedia Oh they said I can remain on the same by increasing to £66 a month, double a new customer. If you keep prices the same and increase your customer base it’s bigger win. They are greedy mindless con artists!
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paul paddick
(@paulpaddick1) reported
@virginmedia What is the point? The issues keep reoccurring. You need to invest in reliable routers that don’t drop out all the time. My neighbours have half the broadband speed that I have but never have issues. BT for me from now on.
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Suneel Manne
(@suneel707) reported
@virginmedia if internet doesn't work properly to my bedroom TV, would you provide an extra LAN cable (5meters) so I can connect it via wire?
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Jess
(@Jessiftaft) reported
Don’t we love @virginmedia wifi randomly not working — router is all fine but wifi cuts out 8-9 times 🤪 Not that we use them for the 8 flat house at all (I also checked the area — no known issues but no way to report it 💀)
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Kelly Corner
(@KellyDickin) reported
@virginmedia my elderly mother in law has received terrible customer service from you over the last few weeks. She has spent hours and hours on hold/talking to your advisors with no resolution. I look forward to hearing from you to hopefully resolve this frustrating matter.
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Jackie Stewart
(@Fwcomm) reported
@virginmedia And you still didn't answer and I talk to you guys thinking everything is sorted and you just keep messing up! Now you have removed my sky sports. I'm done. Time to cancel and give another provider my custom
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C h r i s • B a r n e s
(@o0_barnesy_0o) reported
Hi @virginmedia if your live chat isn’t online on a Sunday can you please make sure my router doesn’t drop signal constantly on a Sunday too 🙄😤