Virgin Media outages and service status in Penywaun, Wales

Problems in the last 24 hours in Penywaun, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penywaun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Penywaun, Wales

The most recent Virgin Media outage reports came from the following cities: Pontypridd, Porth, Blackwood, New Tredegar, Treharris, Caerphilly, Treorchy, and Ferndale.

City	Problem Type	Report Time
Pontypridd	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Penywaun, Wales

Latest outage, problems and issue reports in Penywaun and nearby locations:

• 
  Bethan (@_bethancottrell) reported 5 seconds ago from Pontypridd, Wales

  @virginmedia are services down currently? My router is flashing green symbols - I’ve been on the phone to you and have tried resetting but no luck...

• 
  Rhys Caswell (@CaswellAlun) reported 6 minutes ago from Pontypridd, Wales

  Virgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.

• 
  Leighton Baller (@LeightonBaller) reported 17 minutes ago from Penywaun, Wales

  @SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.

• 
  Rachel Jones BSc. (@RachJ_) reported 17 minutes ago from Bargoed, Wales

  Worst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes!

• 
  Lee Webster (@leeweb79) reported 20 minutes ago from Caerphilly, Wales

  @DafyddCCFC @BBCWalesNews @CardiffCityFC Virgin Media sticking fibre cables down mate

• 
  Christopher Guy (@ChrisJG1988) reported 20 minutes ago from Tonypandy, Wales

  @virginmedia I need some help with a question, I keep going to message online but it’s going round in circles

• 
  Daniel Williams (@BottleShopDan) reported 20 minutes ago from Maesteg, Wales

  @vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you

• 
  Daniel Williams (@BottleShopDan) reported 25 minutes ago from Maesteg, Wales

  @vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave

• 
  Paul Dignam (@pauldignam) reported 26 minutes ago from Pontypridd, Wales

  @AdamLee2011 Same not working for me either @virginmedia

• 
  Daniel Williams (@BottleShopDan) reported 32 minutes ago from Maesteg, Wales

  @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

• 
  Naomi Haughton (@Nogsynoos) reported 36 minutes ago from Tonypandy, Wales

  @virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems

• 
  Rachel Jones BSc. (@RachJ_) reported 41 minutes ago from Bargoed, Wales

  Worst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes! #virginmedia

• 
  Simon Rees (@si_rees) reported 42 minutes ago from Margam, Wales

  @virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.

• 
  Daniel Williams (@BottleShopDan) reported 44 minutes ago from Maesteg, Wales

  @vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks

• 
  Christine Bissex-Foster 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cbissex) reported 45 minutes ago from Bargoed, Wales

  @BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.

• 
  Michelle (@msb1302) reported 46 minutes ago from Treforest, Wales

  @virginmedia Nope still down and isn't just me in the area.

• 
  Lee Gilbert (@LeeMGilbert) reported 49 minutes ago from Pontypridd, Wales

  @virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !

• 
  Ross Maisey (@TweetterRoss) reported 51 minutes ago from Church Village, Wales

  @virginmedia What a ridiculous company. You install Virgin in my street ruining all the pavements and drives. But also damage my car I was told it would be sorted a month ago and I’m still waiting. I’m livid and want it sorted!!

• 
  Byron (@Byron69768507) reported 54 minutes ago from Pontypridd, Wales

  @virginmedia Crap day and yet again crap broadband

• 
  Jambo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Cluchman1) reported 58 minutes ago from Treforest, Wales

  Virgin Media is **** down forth 5th time in 2 days. Someone's doing a **** job. #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alloqui Strix (@AlloquiStrix) reported 6 minutes ago

  @virginmedia Estimated times were given on Thursday as 17th to fix. Friday 10th at 8am it said 18.00 on that day. 20 mins later it said 17th again. You need to sort out the messaging. I'm burning through my mobile data as a result of your self inflicted outage (it was an upgrade I was told

• 
  Ian Dodds (@Do08dds) reported 7 minutes ago

  @virginmedia app not working yet again! Cheers for another ruined evening

• 
  ⬣ fyfe79 ☘️ (@fyfe79) reported 10 minutes ago

  @VirginMediaNews Ireland's Minister for Justice: "Irish people are stupid". You're a disgrace O'Callaghan. The only people being manipulated are those who only get their news from RTE, Virgin Media etc.

• 
  Alloqui Strix (@AlloquiStrix) reported 11 minutes ago

  @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

• 
  Mandy H 💙 (@ShropshireMandy) reported 13 minutes ago

  @virginmedia why is your customer relations so bad? I have spent 3-4 hours on the phone trying to get a refund after you carried on taking payments after I terminated my contract. Please get it sorted.

• 
  Bernie Hynes (@TheBernie1967) reported 16 minutes ago

  @El_Lloydie @virginmedia We’ve had shocking ‘service’ too after moving home. Gobsmacked how bad to be honest!

• 
  JJ (@TheLedge1916) reported 20 minutes ago

  @thejournal_ie What ******** has this idiot been watching? Rte ,Irish times , virgin media all up the holes of the government

• 
  Ian (@Jd95975184) reported 25 minutes ago

  @misselledee @virginmedia If virgin cant provide you service from 30 days of you reporting the fault you can leave for nothing, they are very incompetent when dealing with customers, deal with one agent who promises to sort it, never does, you phone back then its a different agent and you start all over

• 
  Sarah 😍💕 (@wiltshiregal) reported 26 minutes ago

  @virginmedia why is it so hard to speak to anyone. Received a new hub on Saturday, I've received an email to say old one stops working after 5 days!!! I can't get it fitted that quickly. Please help

• 
  Sophie Reshamwalla (@Dr_SReshamwalla) reported 26 minutes ago

  @virginmedia absolutely appalling customer service. Been a customer for years. I have an ongoing complaint with a complaint reference number but nobody at virgin is replying. I’m trying on here to see if there is a human who can respond. Virgin can you respond??