Virgin Media outages and service status in Penywaun, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Penywaun, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (50%)
- Wi-fi (21%)
- TV (21%)
- Total Blackout (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Penywaun, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penywaun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Penywaun, Wales
The most recent Virgin Media outage reports came from the following cities: Ebbw Vale, Hengoed, Treharris, Pentre, Caerphilly, Pontypridd, Porth, Mountain Ash, Maesteg, Tonypandy, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Ebbw Vale
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Penywaun, Wales
Latest outage, problems and issue reports in Penywaun and nearby locations:
-
Rachel Jones BSc. (@RachJ_) reported from Bargoed, WalesWorst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes! #virginmedia
-
M (@FROMMARGAM) reported from Margam, WalesHi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
-
Michelle (@msb1302) reported from Treforest, Wales@virginmedia Nope still down and isn't just me in the area.
-
Rachel Jones BSc. (@RachJ_) reported from Bargoed, WalesWorst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes!
-
Karyn Phelps (@Karyn_P2018) reported from Church Village, Wales@SophieEB @virginmedia Can you sort my internet issues please?
-
Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@virginmedia how can I get in contact with customer services?
-
Jambo🏴 (@Cluchman1) reported from Treforest, WalesVirgin Media is **** down forth 5th time in 2 days. Someone's doing a **** job. #virginmedia
-
Lee Gilbert (@LeeMGilbert) reported from Pontypridd, Wales@virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !
-
Kevin Williams 💙💛🏴 (@williamsk67) reported from Treharris, Wales@JonoMoulds We’ve got a problem with Virgin media, too. We cancelled his mobile phone contract when it ended, but they kept on charging him. I cancelled his DD, now they are threatening to send the bailiffs round. Absolute ***** the lot of them. I’m ****** fuming butt!
-
Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
-
Byron (@Byron69768507) reported from Pontypridd, Wales@virginmedia Crap day and yet again crap broadband
-
Michael (@MikeARose98) reported from Cwmafan, Wales@virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡
-
Paul Dignam (@pauldignam) reported from Pontypridd, Wales@AdamLee2011 Same not working for me either @virginmedia
-
Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales@virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone
-
𝐓𝐡𝐞 𝐓𝐢𝐠𝐞𝐫 (@3EyedTiger) reported from Caerphilly, Wales@virginmedia Cheers, still down this morning - tried another 2 router reboots at 6am and 7:30 respectively but was no better, solid red light, etc.. Will try again at midday
-
Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave
-
Rhys Caswell (@CaswellAlun) reported from Pontypridd, WalesVirgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.
-
Alison Weaving (@ACheeke) reported from Merthyr Tydfil, Wales@virginmedia The network is down between 11 and 4 30 for the past 3 days between them times I am unable to dial out
-
Sara-Jane (@identiti32) reported from Price Town, Wales@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
-
Sarah Wareham (@partywareham) reported from Blackwood, Wales@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
AndyLFC❤️GFC (@andrewbeck36) reported@djraw123 @virginmedia Same here I'm pretty sick of @virginmedia right now sent engineer out changed wires changed hub and after a week same issues logging us out of sky the ring doorbell child's playstation it's poor very poor!
-
Silver age (@Mickelgarth) reported@virginmedia we have had poor internet here for at least a month, if not more. Tonight it is dropping out time and again. Your service is becoming very shoddy. How can I claim conpensation?
-
Colin Spalding (@ColinSpalding2) reported@virginmedia It says pop ups blocked when doing on a phone. On the tablet it does nothing. HBO max on my TV keeps asking me to sign in. Still trying to create an account without being charged.
-
Gizëm (@seccadelikbaby) reportedWorking from home in TW1 and my Virgin Media internet has been down for 2 days. I literally can’t do my job. It’s 2026 and I’m still dealing with outages lasting this long. Completely unacceptable. @virginmedia
-
Craig Wilson (@Craig21Wilson) reported@virginmedia problems in the area again, told it will be sorted by 1:05am. Are you joking me, World Cup starts today. Disgrace of a company
-
Gareth House (@house_gareth) reported@virginmedia The brilliant engineer came out and knew what the problem was straight away, the hub hadn't been activated at your end. apparently it has been a common problem the engineers are finding.
-
TravelSolo (@Travelpic84) reported@virginmedia issues in the SP10 area? Working from home today and tv and broadband have failed!
-
ORIGINAL GOONER JOHN (@1947originalgo1) reported@virginmedia @gblondon1 The new virgin box has a mind of it's own, some days it decides not to record, other times it it decides to delete all your recordings. I will give it a couple more months if it continues as it has done in the past I will cancel it. I have been with virgin for over 20 years.
-
FordPrefect (@fp2072) reported@virginmedia Shocking service , told you'd call to discuss offers , no one does, I then get a call from the complaints team that I can't take so they say they'll call back and they don't either
-
Al Murray Jnr🔴 (@Borochubster) reported@MartinSLewis Virgin media have a call back team. You actually have to cancel your contract, then they call you back within 2 weeks and that's when you get the best deals.