Virgin Media outages and service status in Penywaun, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Penywaun, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
- E-mail (40%)
- Internet (40%)
- Wi-fi (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Penywaun, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penywaun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Penywaun, Wales
The most recent Virgin Media outage reports came from the following cities: Blackwood, Pontypridd, Ebbw Vale, and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood
|
Wi-fi | 10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Penywaun, Wales
Latest outage, problems and issue reports in Penywaun and nearby locations:
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@virginmedia how can I get in contact with customer services?
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Christopher Guy (@ChrisJG1988) reported from Tonypandy, Wales@virginmedia I need some help with a question, I keep going to message online but itโs going round in circles
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Paul Dignam (@pauldignam) reported from Pontypridd, Wales@AdamLee2011 Same not working for me either @virginmedia
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Bairdy ๐ (@bairdyblues) reported from Church Village, Wales@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Michelle (@msb1302) reported from Treforest, Wales@virginmedia Nope still down and isn't just me in the area.
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Jason Howe (@H7WEJ) reported from Caerphilly, WalesLet's hope @virginmedia broadband service is better than their pavement relaying skills. Disruption and mess all over Caerphilly.
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Rachel Jones BSc. (@RachJ_) reported from Bargoed, WalesWorst customer service award 2020 goes to @virginmedia ๐ฅณ congratulations on being a bunch of absolute jokes! #virginmedia
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Drew Evans ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@dae_1989) reported from Pontypridd, WalesHello @virginmedia. What ******** is going on in the CF postcode?? No phone, internet or TV. Your website says everything is okay. It clearly isnโt.
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Darron Knibbs (@DarronKnibbs) reported from Caerphilly, Wales@virginmedia why have I been waiting over an hour for someone from your technical support to contact me on chat and chatting with your first line? #poorcustomerservice
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ANDREW JUDD (@cardiffrebel) reported from Pontypridd, Wales@SonyUK #Xperia5II @virginmedia need help activating WiFi calling on my wifes new Xperia 5ii have gone in to settings to activate but option missing?
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Sarah Tamsin (@Tamsininnit) reported from Pontypridd, WalesWhat's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? ๐ก
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joshua mitchell (@welshtoffee11) reported from Maesycwmmer, Wales@virginmedia Good evening, I'm unable to get of you guys through both the online system and phone. Its regarding changing a elderly relative TV package as he is unable to do this himself. So just wondering if one of your team could help please Kind regards josh
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Stu (@P__TheLetter) reported from Bargoed, Wales@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
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Alison Weaving (@ACheeke) reported from Merthyr Tydfil, Wales@virginmedia The network is down between 11 and 4 30 for the past 3 days between them times I am unable to dial out
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Clare Simpson (@clareasimpson) reported from Caerphilly, Wales@virginmedia you sent the wrong engineer team to fix our severed cable yesterday and the team today didn't turn up!! Day 4 without connection tomorrow and your customer services just hung up on me! What is going on?
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Gary Carter (@Cartergaz) reported from Maesycwmmer, Wales@BigTempUK @virginmedia Errr. Dude. This is a bad experience.
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Michael owen โ (@mikeyowen2) reported from Cwmafan, Wales@virginmedia network is the worst WiFi I have ever witnessed in my life.
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Kevin Williams ๐๐๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@williamsk67) reported from Treharris, Wales@JonoMoulds Weโve got a problem with Virgin media, too. We cancelled his mobile phone contract when it ended, but they kept on charging him. I cancelled his DD, now they are threatening to send the bailiffs round. Absolute ***** the lot of them. Iโm ****** fuming butt!
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alex wright (@aliander) reported from Pontypridd, Wales@virginmedia I'm fed up of trying to get in touch to sort out my rubbish broadband service, due to the fact you cant keep your end of the contract please cancel mine.
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๐๐ก๐ ๐๐ข๐ ๐๐ซ (@3EyedTiger) reported from Caerphilly, Wales@virginmedia Cheers, still down this morning - tried another 2 router reboots at 6am and 7:30 respectively but was no better, solid red light, etc.. Will try again at midday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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One Club Since 1888 ๐๐ฎ๐ช (@1888oneclub) reported@RFC5572_ You just got beaten off a virgin media WiFi password ya helmet. Pipe ******** down!!
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Trevor Hambley (@1bigtrev) reported@biggle1908 I changed to Virgin media for that same reason. Very happy customer.
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Sonic (@MrSonicAdvance) reported@virginmedia What I found frustrating, was that if I trimmed features from my package, the monthly price would go up, and if I added additional features the monthly price would go down. Utterly perverse! The whole process left me frustrated and bemused. Lovely people on your team, though. ๐
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simon withers (@KalEl_WBS) reported@virginmedia Iโm tired of repeating myself, Iโve sent multiple DMs to you and you never reply.
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Ciara Mc Evoy (@ciaramc78) reported@IFAmedia @virginmedia @buckleytadhg Poor farmers need rain
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Daran (@LoyalRoyalDaz) reported@shaunriley1954 @DarcKni68649817 @virginmedia Telecential.. i started with them as well. They were based just down the road from. The lack of respect we get as super longterm customers is terrible but they are all the same..
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Dr Ioannis Zisis ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ฌ๐ท๐ช๐บ (@zisisioa) reportedAbysmal service from @virginmedia ...24hours without broadband/tv and so much time wasted on chatbot checks....they dont even bother to log a case.
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sirkeirstalin (@stalinoverlord) reported@biggle1908 I've been with Virgin Media since they were called NTL. I did switch to BT for a spell, but the speed was **** in comparison; I soon went back to Virgin Media. This is just for the internet, though.
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oodaluke ๐บ๐ฆ๐ช๐บ (@oodaluke) reported@Ochai_Muse Virgin media issue
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Cailรฌn-deas ๐ฎ๐ช๐ (@Cailndeas260812) reported@nicolatallant Nicola...with your experience in investigative journalism you should be all over this! I have never heard of such widespread corruption. You know what should be done here. Do the right thing. Ask the questions.... Start with the Shilling report...or how about the fact there is NO PULSE RECORD for #MrP regarding the allegations and subsequent harrassment of #MrP. The enablement and cheek turning is disgusting. Do your job. @rtenews @virginmedia