Virgin Media

Virgin Media Outage Report in Gorseinon, City and County of Swansea, Wales

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gorseinon, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gorseinon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gorseinon, City and County of Swansea, Wales 03/28/2024 07:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Gorseinon, City and County of Swansea, Wales

The most recent Virgin Media outage reports came from the following cities: Port Talbot, Swansea, Llanelli and Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomPort Talbot Internet
United KingdomPort Talbot TV
United KingdomPort Talbot TV
United KingdomPort Talbot Internet
United KingdomSwansea TV
United KingdomPort Talbot TV

Community Discussion

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Virgin Media Issues Reports Near Gorseinon, Wales

Latest outage, problems and issue reports in Gorseinon and nearby locations:

  • bitterpola pola (@bitterpola) reported from Swansea, Wales

    Deactivating the parental controls w Virgin Media should not be this hard at all, half their website has been down for months

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @virginmedia There are plenty of issues in Swansea with your service it seems.

  • Botleylady  Val  (@Botleylady) reported from Swansea, Wales

    Reading @StrictlyDavina comments regarding lack of customer service with @VirginMedia I wholeheartedly agree ; it leaves a lot to be desired . @virginmedia need to apply the service the customers are paying for instead of continually increasing their prices .

  • Botleylady  Val  (@Botleylady) reported from Swansea, Wales

    @virginmedia Reading @StrictlyDavina comments regarding lack of customer service with @VirginMedia I wholeheartedly agree ; it leaves a lot to be desired . @virginmedia need to apply the service the customers are paying for instead of continually increasing their prices .

  • parsons_brian Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @virginmedia please sort yourselves out, we’ve been without TV all day, WiFi on and off all day. I pay you handsomely for a service that you rarely deliver to expectations #poorservicestanards #awfulcustomerservice #timetoconsideranewprovider

  • chris061183 chris (@chris061183) reported from Skewen, Wales

    @mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬

  • BenSwansea Ben Lewis-Bloor (@BenSwansea) reported from Swansea, Wales

    @virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ

  • Botleylady  Val  (@Botleylady) reported from Swansea, Wales

    @virginmedia I’m totally disgusted with your call centre service I’ve just had a call from them & the person in question conveniently cut me off whilst in process of speaking to him. This has happened before & a complaint ignored. Value your customers you don’t know the meaning

  • chris061183 chris (@chris061183) reported from Skewen, Wales

    @mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor

  • Jackson_SCFC Jackson (@Jackson_SCFC) reported from Swansea, Wales

    @virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.

  • Hywel79 Hywel (@Hywel79) reported from Swansea, Wales

    You'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working

  • Jackson_SCFC Jackson (@Jackson_SCFC) reported from Swansea, Wales

    @virginmedia Again, I appreciate what you're saying, but similarly I've had an engineer to my house and he said that within the parameters of his test, that my connection should be better than average. This is an issue with how my connection is being routed.

  • Jackson_SCFC Jackson (@Jackson_SCFC) reported from Swansea, Wales

    @virginmedia I have had: -An upgrade -An engineer come and change the box outside my house -A brand new hub -New power line adapters -My connection tested on your end numerous times And yet the connection, 99 times out of 100, feels like total shit whenever I use anything intensive.

  • bitterpola pola (@bitterpola) reported from Swansea, Wales

    @virginmedia It is sorted out now but you guys really have to sort out your login and register postal online, it has been down for months.

  • missscarlymarie carly marie lloyd (@missscarlymarie) reported from Neath, Wales

    6th phone call to @virginmedia absolutely useless getting things done! Being kept on the phone for up to 45mins for them to tell me everytime it's sorted! And never is! Be more than happy to disconnect after this 😠

  • Jackson_SCFC Jackson (@Jackson_SCFC) reported from Swansea, Wales

    @virginmedia No, I've gone down this route before, just look in to your routing servers and or the bandwidth limit. Any time I do anything remotely intensive all packets start getting dropped. I'm on my knees.

  • WayneBirch11 Wayne Birch (@WayneBirch11) reported from Swansea, Wales

    @virginmedia just awful customer service just had a agent laugh at me down the phone it’s now 14 days with a damaged phone

  • Sixth_Form_Coll Swansea Sixth form College (@Sixth_Form_Coll) reported from Swansea, Wales

    @virginmedia so disappointed with your service. It’s been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.

  • Leelamou Sophie 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Leelamou) reported from Swansea, Wales

    @virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BoxingRaymond Boxing101 (@BoxingRaymond) reported

    @virginmedia my Virgins down for like the 100th time this year... bills gone up 6 months ago and its got worse! Thinking of going to another network!

  • kaejlaab The General (@kaejlaab) reported

    @virginmedia I Can’t access the internet i pay you shower top dollar for, because it keeps on dropping out, it’s been down 24 hours or more currently. Sort that before you brag about BS Ibiza trips. #crapservice

  • lillylalgal Louise Cowley (@lillylalgal) reported

    @virginmedia there is an issue in SL0 0SF again

  • paulgreenwood5 paul greenwood (@paulgreenwood5) reported

    @virginmedia its still unavailable you are fuckwits if i dont get this interview you are in trouble

  • 1dawn13 Dawn Dibs (@1dawn13) reported

    @virginmedia Any reason why my fibre is throwing me 1.4mb speeds? Past few days have been absolutely shocking with crap speeds and complete drops! Not impressed

  • Matty_Pearse Matthew Pearse (@Matty_Pearse) reported

    @virginmedia @virginhelp Brilliant customer service don’t even reply

  • chriswharton chriswharton (@chriswharton) reported

    @virginmedia broadband down since yesterday, apparently no issues in area. This morning virgin account portal not accessible. I have run self tests several times but can no way of reporting issue. Is this ever going to be resolved?

  • bftwni BEER FROM THE WOOD ® (@bftwni) reported

    @virginmedia Mobile still not functioning properly. Thought someone would get back about the problem. Tried to register the fault but website gave me the runaround. Would not take IMEi or telno. Nothing for Samsung M31. I would like an update please.

  • taunch Anthony Carlos (@taunch) reported

    @virginmedia Please sort out your poor service in delivering paid for services.

  • Jeshika_h Jess (@Jeshika_h) reported

    @virginmedia I don't understand why you keep saying "unhappy with your resolution" when nobody has contacted me about the compliant for their to even be a resolution. Absolutely disgusting service from you!