Virgin Media Outage Report in Gorseinon, City and County of Swansea, Wales
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gorseinon, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gorseinon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Gorseinon, City and County of Swansea, Wales
The most recent Virgin Media outage reports came from the following cities: Neath, Port Talbot, Llanelli and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Phone | |
| Port Talbot |
Total Blackout | |
| Llanelli |
TV | |
| Llanelli |
TV | |
| Llanelli |
TV | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gorseinon, Wales
Latest outage, problems and issue reports in Gorseinon and nearby locations:
-
Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@virginmedia had no wifi since essential work was carried out in the area yesterday. It was supposed to be back up by 4pm yesterday. Neighbour had same issue engineer came out to neighbour and realised we both had the same problem. He said he would let me know what 1/2
-
Paul Johnson
(@enfysjack) reported
from
Swansea, Wales
@virginmedia £50 more for the same package seems unfair to your loyal existing customer's
-
Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
Hello @virginmedia. I cannot sign in to my ntlworld email - it says my password is not recognised. Is the server down please as my password has not changed. This has happened at least 6 times in the last 12 months.
-
Michael
(@MikeARose98) reported
from
Cwmafan, Wales
@virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡
-
Phil Cowley #YJB4LIFE
(@philcowley2) reported
from
Swansea, Wales
@virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top
-
🧑💻 Michał in CS
(@michalincs) reported
from
Swansea, Wales
I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.
-
Phil
(@phillip_richard) reported
from
Swansea, Wales
@virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible
-
Geraint Reynolds
(@Gezz99) reported
from
Aberavon, Wales
@virginmedia please update your Virgin Mobile automated message which says lines are open until 22:00. I called at 21:05 and connected to a lost & stolen line who couldn't help and also said they couldn't feed back to anyone that the automated message is wrong 🤦
-
Paul Johnson
(@enfysjack) reported
from
Swansea, Wales
He @virginmedia Can you explain to me why a new customer can have the same package as me for £33 ? Whilst I am currently paying £85
-
Doug Micheal Matthews 😇🇫🇴
(@saintdougie) reported
from
Llanelli, Wales
@BaggieBirdd66 @virginmedia Possibly your local council could help you
-
Haylz 🦢🏴
(@HayleyJones1987) reported
from
Swansea, Wales
@virginmedia Hi, who can help in setting up a new landline phone? I’ve followed the instructions it came with but it doesn’t make calls or receive etc. thanks.
-
Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@virginmedia No no known faults he was very surprised when I went out initially as he thought it was an isolated incident with next door
-
The_Viking
(@The_Dave_89) reported
from
Swansea, Wales
@GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media
-
Chris Davies
(@bigchristweets) reported
from
Gorseinon, Wales
@virginmedia I'm aware of the line you're taking to defend the 11% increase but the point is that your service is rubbish as demonstrated by the third image. We have to chuck £200 to Google to get a hub that works. I presume you're not getting an 11% pay rise this year. I know I'm not.
-
Chris Richards
(@cymruchrisrich) reported
from
Gorseinon, Wales
@virginmedia down again . No wifi or tv 😡
-
Ade Wagstaff Physio MACP 🏴
(@adewagstaff) reported
from
Swansea, Wales
@virginmedia @vmbusinesshelp I have. They were not great. I did explain that the voice options stated there was an issue. However, your email said it would have been sorted last week. You breached the 6 hour window and the 5 people I spoke to in Timbuktu didn't understand me all that well 🤦#poorservice
-
Darren Hughes
(@DarrenH99174695) reported
from
Swansea, Wales
@virginmedia Wife had spent over four hours on the phone to various operatives over two days, no help whatsoever.
-
Kevin Child
(@KevDocChild) reported
from
Swansea, Wales
@virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider
-
Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@virginmedia He apparently told my neighbour that it will just come on at some point tonight? I don’t really hold a lot of faith with that as he had no idea what the issue was?
-
Ade Wagstaff Physio MACP 🏴
(@adewagstaff) reported
from
Swansea, Wales
@virginmedia business- 30 mins outage on Friday and its still off. Take it you are giving me a free couple of months for the poor service? Thanks, very kind.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah Cape-Melbourne
(@sarahcmelbourne) reported
@virginmedia Thankyou! It's a petty complaint but I'm invested and don't want to pay when we already pay for the full package 😒
-
Penny hall
(@pennyhall_hall) reported
@virginmedia Yes but not helpful in fact wanting me to add more so my bill will go up further on top of the disgusting extra £4.50 you are going to charge for the 18month contract which we only took out in August customer loyalty does count for nothing
-
Peter mcgoldrick
(@PetermcRed) reported
@ad1877 @virginmedia They don't reply so they can deny you ever made a complaint. I made several by Web chat and phone call. They don't have a record of these, very convenient. I recorded them but they're not interested in seeing my evidence.
-
Barrie Johnson 🏴☠️
(@BazzJohnson) reported
@virginmedia I’m concerned I’ve just signed into a new contract and this issue will not be resolved before my cooling of period ends
-
Devon Jardine
(@Buffel140) reported
@virginmedia Yes i still need help. After 2.5 hours waiting on the phone your marvelous system cut my call. I dont want the do text nonsense as i dont have time for silly systems. I want to talk to somebody. DM me for my number.
-
Michael Hartt
(@Michael_Hartt) reported
@virginmedia Yes. Your automated system says "no faults in your area, service is normal". Then it hangs up on me. Brilliant customer service, @virginmedia. Is that supposed to fix the problem? #westhampstead #NW6
-
Hannan Malik
(@hannanmalik) reported
I got the Virgin Media engineer to come out and sort my cabling and connection and now my internet is rapid. Using Virgin router as a modem with Amazon Eero mesh network👌🏽💨
-
Mike Lovell
(@Danger_Mike) reported
@virginmedia 100% the problem isn’t with my router. It’s just come back on again, for what it’s worth, but it’s dropped out several times today so I’m not holding my breath.
-
BARBIE
(@jadebarbieorch) reported
@virginmedia Ridiculous. Plan price is going up I need to discuss. They’ve been down for days
-
Paul Tomes
(@paul_tomes) reported
@virginmedia You really want to know? Still no closer! Over 2 days of chat on text to get told I need to speak to the Oomph team on 150. And 150? Engaged for the last few hours. Truly the worse customer service I have ever had to endure.