Virgin Media Outage Report in Llanelli, Carmarthenshire, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Llanelli come from postal codes SA15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Llanelli, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near Llanelli, Carmarthenshire, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea and Llanelli.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
TV | |
| Swansea |
Wi-fi | |
| Swansea |
Internet | |
| Swansea |
Internet | |
| Swansea |
Internet | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Llanelli, Wales
Latest outage, problems and issue reports in Llanelli and nearby locations:
-
kat 🍊
(@_katyjames) reported
from
Swansea, Wales
@virginmedia pls fix my wifi
-
Susan Alder
(@MrsSusanAlder) reported
from
Swansea, Wales
When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x
-
Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine
-
Nat
(@DragonEmbers) reported
from
Swansea, Wales
Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂
-
Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.
-
Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
-
Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Virgin shitty media down yet again #VirginMediadown #virginmedia
-
Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia I have had: -An upgrade -An engineer come and change the box outside my house -A brand new hub -New power line adapters -My connection tested on your end numerous times And yet the connection, 99 times out of 100, feels like total shit whenever I use anything intensive.
-
👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia Virgin are so bad I have them too
-
Nat
(@DragonEmbers) reported
from
Swansea, Wales
@virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂
-
Ben Lewis-Bloor
(@BenSwansea) reported
from
Swansea, Wales
@virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ
-
Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help
-
kat 🍊
(@_katyjames) reported
from
Swansea, Wales
@virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is
-
Paul G
(@paul_g89) reported
from
Swansea, Wales
@virginmedia can’t update my package online can you help please
-
Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia Again, I appreciate what you're saying, but similarly I've had an engineer to my house and he said that within the parameters of his test, that my connection should be better than average. This is an issue with how my connection is being routed.
-
Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia No, I've gone down this route before, just look in to your routing servers and or the bandwidth limit. Any time I do anything remotely intensive all packets start getting dropped. I'm on my knees.
-
Richard Hedges
(@hedges1975) reported
from
Gorseinon, Wales
@virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!
-
Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
-
👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
-
Sarah
(@Vanilla__Slice) reported
from
Swansea, Wales
@virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Asghari 🇵🇸
(@Smo0thcr1m1n4L) reported
@virginmedia They advised that it changed from £75 to £90. If your going to offer me a deal considering I'm a loyal customer who has your full package and has for a number of years you should honour the deal offered
-
Asghari 🇵🇸
(@Smo0thcr1m1n4L) reported
@virginmedia I made the call and was told that when I call back the offer would still be available hence why it was put on the system. The person I spoke to even said when I call back the deal would be available. Now I have to cancel my contract
-
Darren Matthews
(@darren_d_k) reported
@virginmedia I've effectively been on hold for about 18 hours on the chat via your website after being transferred to customer relations team. All I want to do is cancel my services. Is that so hard?
-
Ariadne Rebecca
(@BexLuvsCaleigh) reported
@virginmedia #Virginmedia Got texts that Internet would be affected yesterday and to reset for 30 mins. Issues still persist today, if not worse. Are there areas being affected by lack of internet connection?
-
Shammoz #WithWine™
(@Shammoz) reported
@NeeK2323 Only problem is that PlutoTV is a live streaming app so not on demand. You have to watch at 9pm on Friday night or Sat/Sun at 9pm to see it. Virgin Media also has the PlutoTV app, dont know about Sky.
-
gary
(@GR8Rngrs) reported
@virginmedia It’s a nightmare and every time I call ( last 3 times) it’s more than an hour waiting time and then to be put through to a foreign call centre who don’t know what they are talking about. It’s very poor customer service
-
Cam Darnell
(@Cami_D_x) reported
@virginmedia How on earth do I speak to someone? I don’t care who it is I just want to cancel or reduce my bill. It should not take me being on hold for over 12 hours
-
Debs
(@debstergr) reported
@virginmedia So after waiting over an hour on WhatsApp I got a response just before 9. Had a discussion that took well over an hour and was then told I needed to be put through to customer relations, (why not put onto them at the start) still waiting for them to respond. Absolutely shocking
-
Steve
(@BRlSTOLIAN) reported
@virginmedia Nope. Three times I said I'd like to make a formal complaint. None of them registered it or knew who at VM would handle data complaints.
-
Steelo
(@SteeloPlays) reported
Council tax going up £10 p/m. @virginmedia up £4.50 p/m. @EON_SE_en going up £60 p/m. Average grocery shop up £50 p/m. Fuel up over 20p per liter and rising. Vehicle tax rising. All this whilst energy companies & tech firms announce record profits. **** greed.