Virgin Media

Virgin Media Outage Report in Llanelli, Carmarthenshire, Wales

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The latest reports from users having issues in Llanelli come from postal codes SA15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Llanelli, Carmarthenshire, Wales 07/06/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Llanelli, Carmarthenshire, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Carmarthen and Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Internet
United KingdomSwansea E-mail
United KingdomSwansea Internet
United KingdomSwansea Total Blackout
United KingdomSwansea Wi-fi
United KingdomSwansea Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

  • Ericsonnycon Neil Parry (@Ericsonnycon) reported from Swansea, Wales

    @virginmedia There are no issues via your link

  • Ericsonnycon Neil Parry (@Ericsonnycon) reported from Swansea, Wales

    @virginmedia Its seems ss premier league is unwatchable (grainy & lagging) but ss main event isnt too bad,not perfect but better, bt sports are all great.

  • Ericsonnycon Neil Parry (@Ericsonnycon) reported from Swansea, Wales

    @virginmedia Hi, this week after speaking to one of your advisors, i agreed to subscribe to the 'premium'tv package, but after today i realised sky sports is virtually unwatchable, as subsrcrbing to a 'premium' tv package i would expext a premium viewing platform, please help.

  • fabblisa lisa fabb #StandWithUkraine🇺🇦 (@fabblisa) reported from City and County of Swansea, Wales

    @virginmedia Still no resolution

  • tammytastic69 The Timelush 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tammytastic69) reported from Llanelli, Wales

    @virginmedia My mum has had a collection letter for an old address - she js a still a VM customer and advised of the move at the time. The account in the old house was in my late fathers name so i need to know what this letter is about

  • chrissyg666 chris grindle (@chrissyg666) reported from Dunvant, Wales

    @virginmedia it's happening again...the #redbutton is not working #efl

  • cymruchrisrich Chris Richards (@cymruchrisrich) reported from Gorseinon, Wales

    @virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous

  • cymruchrisrich Chris Richards (@cymruchrisrich) reported from Gorseinon, Wales

    @virginmedia down again . No wifi or tv 😡

  • phillip_richard Phil (@phillip_richard) reported from Swansea, Wales

    @virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible

  • The_Dave_89 The_Viking (@The_Dave_89) reported from Swansea, Wales

    @GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media

  • enfysjack Paul Johnson (@enfysjack) reported from Swansea, Wales

    @virginmedia £50 more for the same package seems unfair to your loyal existing customer's

  • enfysjack Paul Johnson (@enfysjack) reported from Swansea, Wales

    He @virginmedia Can you explain to me why a new customer can have the same package as me for £33 ? Whilst I am currently paying £85

  • adewagstaff Ade Wagstaff Physio MACP 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@adewagstaff) reported from Swansea, Wales

    @virginmedia @vmbusinesshelp I have. They were not great. I did explain that the voice options stated there was an issue. However, your email said it would have been sorted last week. You breached the 6 hour window and the 5 people I spoke to in Timbuktu didn't understand me all that well 🤦#poorservice

  • adewagstaff Ade Wagstaff Physio MACP 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@adewagstaff) reported from Swansea, Wales

    @virginmedia business- 30 mins outage on Friday and its still off. Take it you are giving me a free couple of months for the poor service? Thanks, very kind.

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider

  • DarrenH99174695 Darren Hughes (@DarrenH99174695) reported from Swansea, Wales

    @virginmedia Wife had spent over four hours on the phone to various operatives over two days, no help whatsoever.

  • michalincs 🧑‍💻 Michał in CS (@michalincs) reported from Swansea, Wales

    I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.

  • philcowley2 Phil Cowley #YJB4LIFE (@philcowley2) reported from Swansea, Wales

    @virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top

  • HayleyJones1987 Haylz 🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HayleyJones1987) reported from Swansea, Wales

    @virginmedia Hi, who can help in setting up a new landline phone? I’ve followed the instructions it came with but it doesn’t make calls or receive etc. thanks.

  • saintdougie Doug Micheal Matthews 😇🇫🇴 (@saintdougie) reported from Llanelli, Wales

    @BaggieBirdd66 @virginmedia Possibly your local council could help you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • emma_tr4_rhinos emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported

    No sound for full 80 mins no attempt to fix or let us no @SkySports @virginmedia joke of a service

  • Sherl06303 David Holmes (@Sherl06303) reported

    @virginmedia Guess what - a bit more weather about and Sky Sports Cricket goes down again. Done all the “it’s your fault/reboot” stuff to no avail. Virgin Media really are pants sometimes.

  • alexcossor Alex Cossor (@alexcossor) reported

    @virginmedia @KeithFollett I have same issue - on cable TV on virgin media TV box

  • ChrisAv11542658 Chris Avery (@ChrisAv11542658) reported

    @IndieB78 @SkySports @virginmedia Come on. SKY, can you change the channel it's on, 504 still not working

  • Larry_200885 Larry (@Larry_200885) reported

    Anyone having issues with @SkySports on @virginmedia ? Keeps going off but other channels are fine.

  • ddphotograph Dominic DEAN 📸 (@ddphotograph) reported

    Its like living in the dark ages here in Kent. No internet from @virginmedia and no phone signal from @o2

  • Dd_iyi DanUyi (@Dd_iyi) reported

    @virginmedia I am being bombarded by your sales agents trying to sell one package or the other to me in disguise to extend my contract. Immediately I tell them about the poor service, they hang up the phone right away. I'll advise people to avoid virgin media -they are out for the money.

  • serhat_ay_ Serhat Ay (@serhat_ay_) reported

    @virginmedia Doesn’t make any sense,it’s like that for like 4 months-never get stable broadband connection.Even except that auto message there is nothing doing,even didn’t asked where I am reaching from!I still texting this reply from my bloody mobile internet! Virgin Media-never ever again!

  • JellyIvy Ivy Mukherjee (@JellyIvy) reported

    @virginmedia @statusisdown virgin media internet is down since last night. its the 3rd time happening in the last 2 weeks. The customer support team is unhelpful to say the least. Engineer was supposed to come last weekend, but never showed up and never sent a single communication. Why am I paying so much to you if you are going to be down for days?

  • tomlin56408 Debra Tomlin (@tomlin56408) reported

    I want everyone to know I have been a virgin media customer for over 15 years. My virginmedia TV service stopped working in March 2025. I logged this with this bots. Thought something would be done. Did the whole thing turn of by switch wait then turn back on. No joy. Logged the