Virgin Media outages and service status in Llanelli, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Llanelli, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received May 21, 11:10 PM GMT+1.
- TV (90%)
- Internet (10%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Llanelli, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llanelli, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Llanelli, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
TV | 4 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Llanelli, Wales
Latest outage, problems and issue reports in Llanelli and nearby locations:
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Elliot Griffiths (@ELGriff28) reported from Swansea, Wales@virginmedia Yes, there is. I have outages every week and im trying to work from home. Everytime i call i get the same answer (theres nothing we can do) I asked to raise a complaint and i was told that agents arent allowed? Appalling service!!!!😡
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Ade Wagstaff Physio MACP 🏴 (@adewagstaff) reported from Swansea, Wales@virginmedia @vmbusinesshelp I have. They were not great. I did explain that the voice options stated there was an issue. However, your email said it would have been sorted last week. You breached the 6 hour window and the 5 people I spoke to in Timbuktu didn't understand me all that well 🤦#poorservice
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Chris Richards (@cymruchrisrich) reported from Gorseinon, Wales@virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous
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Chris Davies (@bigchristweets) reported from Gorseinon, Wales@virginmedia I'm aware of the line you're taking to defend the 11% increase but the point is that your service is rubbish as demonstrated by the third image. We have to chuck £200 to Google to get a hub that works. I presume you're not getting an 11% pay rise this year. I know I'm not.
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Alice Spils (@spilzzz) reported from Swansea, Wales@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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Benjamin Woodcock (@TheBenWoodcock) reported from Swansea, Wales@virginmedia a lot of good your mobile service is when I cant call 111 from my phone
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Jonathan🏴🏴 (@IROJDP) reported from Swansea, Wales@virginmedia been on hold for over an hour and twenty mins with my 90yo dad to try to solve a C130 connection problem. And still no answer. Absolute shambles customer service
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S (@SimonLew87) reported from Swansea, Wales@virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.
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🏴Shane🏴 (@Shane_Rees) reported from Swansea, Wales@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
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Louise price (@zumbawithlou18) reported from Swansea, Wales@virginmedia so disappointed with this company been loyal customer for so many years but cant give same offer to renew my contract as new customer offers!! New customers get sky sports and bt sport for £65 but long term customers £100 !!
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lisa fabb #StandWithUkraine🇺🇦 (@fabblisa) reported from City and County of Swansea, Wales@virginmedia Still no resolution
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Richard Hedges (@hedges1975) reported from Gorseinon, Wales@virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!
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Neil Parry (@Ericsonnycon) reported from Swansea, Wales@virginmedia Hi, this week after speaking to one of your advisors, i agreed to subscribe to the 'premium'tv package, but after today i realised sky sports is virtually unwatchable, as subsrcrbing to a 'premium' tv package i would expext a premium viewing platform, please help.
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Darren Hughes (@DarrenH99174695) reported from Swansea, Wales@virginmedia Wife had spent over four hours on the phone to various operatives over two days, no help whatsoever.
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Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia No, I've gone down this route before, just look in to your routing servers and or the bandwidth limit. Any time I do anything remotely intensive all packets start getting dropped. I'm on my knees.
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Sophie 🇬🇧🏴🏴 (@Leelamou) reported from Swansea, Wales@virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼
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Lucy Cohen (@LucyMazuma) reported from Swansea, Wales@virginmedia Are there problems in the Swansea area? Internet has been dropping out periodically for the last 2 days.
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Swansea Sixth form College (@Sixth_Form_Coll) reported from Swansea, Wales@virginmedia so disappointed with your service. It’s been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.
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The Timelush 🏴 (@tammytastic69) reported from Llanelli, Wales@virginmedia My mum has had a collection letter for an old address - she js a still a VM customer and advised of the move at the time. The account in the old house was in my late fathers name so i need to know what this letter is about
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Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Mickey (@MrMickey142) reported@Argos_Online I've always thought Virgin Media were the unanimous heavyweight champions of 'couldn't give a ****' customer 'care' but today, I've just realised (only because I deal with VM a lot more) that there's a genuine contender - a great white 'hope'!🤬 DISGUSTING!
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Stephen (@sfinn2302) reported@virginmedia @Virgin What a disgraceful customer service, spent 4 days in Spain no coverage, emergency calls only, texted #virgin on X, no reply. Arrived home to Dublin called 1908, "sorry we can't help you have service now", you should have contacted when you had no service....!
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Kirsty ✨ (@Kirsty__x3) reported@virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working
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liam (@liamsimo95) reported@virginmedia sort your ******* wifi out you pack of useless ***** how hard is it to provide the best service?
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Mike Fuller (@ninepine) reported@virginmedia Apology accepted but your data is clearly bad and your systems faulty if you have to rely on assumptions not truth. Sadly symptomatic of @virginmedia - @ICOnews should investigate. When your systems also wrongly say I haven't paid my bill in full it's systemic not unusual.😡
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Jen Smith (@Her_indoors51) reported@virginmedia Thank you but a lovely lady on your customer service spent 40 minutes to fix it for me.
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Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported@virginmedia internet and TV down yet again Shocking ( not) .If you're thinking of changing to them One word and piece of advice. ...don't ......
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claire whyte (@clairewhyte12) reported@O2 You didn’t look into it for me though. You told me you only deal with virgin media landline, tv and broadband, not much point in contacting you really. 0 help.
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Misfits World 🎮📸🕹🎦 (@MisfitsWorld20) reported@Anniew858 @virginmedia Yes they replied to me yesterday confirming I could watch it for free without a subscription if you are a virgin media customer check channel 526 I think it was
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RosyPosy 🌹 (@RosyPosy_kitteh) reported@IamCarrieagain @virginmedia .@virginmedia truly shame on you, do you realise how difficult it is for disabled people to be without the internet, unbelievably bad practice, and after the difficult time you also gave to my elderly Mum I’m glad not to be a customer too, if this is the way you provide a service.