Virgin Media Outage Report in Llanelli, Carmarthenshire, Wales
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The latest reports from users having issues in Llanelli come from postal codes SA15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Llanelli, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Llanelli, Carmarthenshire, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea and Llanelli.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
TV | |
| Swansea |
Internet | |
| Swansea |
Internet | |
| Swansea |
Wi-fi | |
| Swansea |
TV | |
| Swansea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Llanelli, Wales
Latest outage, problems and issue reports in Llanelli and nearby locations:
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?
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Abbie Thompson
(@abbiet126) reported
from
Swansea, Wales
@virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.
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Kamil Yılmaz
(@YilmazKml) reported
from
Swansea, Wales
@virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@philhovestadt @virginmedia That is only half of the issue...
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Virgin shitty media down yet again #VirginMediadown #virginmedia
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia You guys are the worst literally, your replies are so slow!
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
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Jonathan🏴🏴
(@IROJDP) reported
from
Swansea, Wales
@virginmedia been on hold for over an hour and twenty mins with my 90yo dad to try to solve a C130 connection problem. And still no answer. Absolute shambles customer service
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jamesleonard
(@jamesleonard40) reported
from
Swansea, Wales
@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia do you actually offer any kind of service??
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
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Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
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Val
(@Botleylady) reported
from
Swansea, Wales
Still holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.
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Mark Davis
(@MarkDav96152735) reported
from
Gorseinon, Wales
When you work from home you rely on the internet coverage from your supplier. Mine has gone down this morning with expected fix at 3pm. No prior warning from @virginmedia SHITE!!!!!
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Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Are there problems in the Swansea area? Internet has been dropping out periodically for the last 2 days.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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danielle richards
(@ms_arsenal1988) reported
@virginmedia your service is still crap…and as usual can’t get through to anyone via phone because you’ve changed the set up and instead of speaking to someone you get a useless text to help you go through troubleshooting shame on you when this contract is up you’re gone enough
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Martin Cheyne
(@MartinCheyne1) reported
@virginmedia when will I get my call back? Rang this afternoon to cancel my account and was promised a call back if we were accidentally cut off. We were cut off (seemingly lots of checks needed to cancel after over 20 years as a customer). No call back yet...
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Colin Ward
(@ColinWard07) reported
@virginmedia We’ve been having issues with broadband in our area for two weeks now, and you just keep saying your engineers are working on it. Not good enough I’m afraid, some of us need it for work!!!
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Elle Lucas
(@Elleclucas) reported
@virginmedia absolutely horrendous internet, drops everyday and apparently on the best service?!?
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AJ
(@Countdown_Filth) reported
@virginmedia I've recently had a Hub3 installed because of the telephone adapter exercise. The Hub3 is known to be "flaky" and so it is proving!! It DAILY drops out for a few minutes which causes problems as I work from home. I need a replacement asap. Please advise.
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Clarence
(@STONE24) reported
@virginmedia @missyseventy9 I was informed by Virgin Customer Service that I will need to pay £5 extra a month because I will have to start using O2 sim card as Virgin sim cards will not exist after March 2023? Can @virginmedia shed some light on this please.
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Jackie Pinks
(@jackiep65) reported
@virginmedia Your grid clearly cannot cope. There is absolutely nothing wrong with the cables or the hub. It’s the amplifier or some other external cause. Complaint will be going into ofgem if you don’t sort it out. And I am currently telling anyone thinking of signing up to go elsewhere.
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Aidan Miner
(@AidanMiner2) reported
@virginmedia no Internet is there anything you can do to fix the issue?
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reece
(@reece_us) reported
@virginmedia but i could get my access back with the flick of a switch… just reenable the neighbouring houses internet access, and mine will come back too. you’re seriously putting a paying customers service in jeopardy over not wanting to authorise access for an empty house?
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Tom
(@tomcurran19) reported
Anybody else having problems with Virgin media WiFi tonight?