Virgin Media

Virgin Media Outage Report in Llanelli, Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Llanelli, Carmarthenshire, Wales 03/02/2026 17:55

March 02: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Llanelli, Carmarthenshire, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Internet
United KingdomSwansea TV
United KingdomSwansea Internet
United KingdomSwansea Internet
United KingdomSwansea Wi-fi
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

  • HayleyJones1987 Haylz 🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HayleyJones1987) reported from Swansea, Wales

    @virginmedia Hi, who can help in setting up a new landline phone? I’ve followed the instructions it came with but it doesn’t make calls or receive etc. thanks.

  • DarrenH99174695 Darren Hughes (@DarrenH99174695) reported from Swansea, Wales

    @virginmedia Wife had spent over four hours on the phone to various operatives over two days, no help whatsoever.

  • cymruchrisrich Chris Richards (@cymruchrisrich) reported from Gorseinon, Wales

    @virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider

  • enfysjack Paul Johnson (@enfysjack) reported from Swansea, Wales

    He @virginmedia Can you explain to me why a new customer can have the same package as me for £33 ? Whilst I am currently paying £85

  • adewagstaff Ade Wagstaff Physio MACP 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@adewagstaff) reported from Swansea, Wales

    @virginmedia @vmbusinesshelp I have. They were not great. I did explain that the voice options stated there was an issue. However, your email said it would have been sorted last week. You breached the 6 hour window and the 5 people I spoke to in Timbuktu didn't understand me all that well 🤦#poorservice

  • cymruchrisrich Chris Richards (@cymruchrisrich) reported from Gorseinon, Wales

    @virginmedia down again . No wifi or tv 😡

  • fabblisa lisa fabb #StandWithUkraine🇺🇦 (@fabblisa) reported from City and County of Swansea, Wales

    @virginmedia Still no resolution

  • The_Dave_89 The_Viking (@The_Dave_89) reported from Swansea, Wales

    @GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media

  • tammytastic69 The Timelush 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tammytastic69) reported from Llanelli, Wales

    @virginmedia My mum has had a collection letter for an old address - she js a still a VM customer and advised of the move at the time. The account in the old house was in my late fathers name so i need to know what this letter is about

  • Ericsonnycon Neil Parry (@Ericsonnycon) reported from Swansea, Wales

    @virginmedia There are no issues via your link

  • chrissyg666 chris grindle (@chrissyg666) reported from Dunvant, Wales

    @virginmedia it's happening again...the #redbutton is not working #efl

  • Ericsonnycon Neil Parry (@Ericsonnycon) reported from Swansea, Wales

    @virginmedia Its seems ss premier league is unwatchable (grainy & lagging) but ss main event isnt too bad,not perfect but better, bt sports are all great.

  • phillip_richard Phil (@phillip_richard) reported from Swansea, Wales

    @virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible

  • philcowley2 Phil Cowley #YJB4LIFE (@philcowley2) reported from Swansea, Wales

    @virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top

  • saintdougie Doug Micheal Matthews 😇🇫🇴 (@saintdougie) reported from Llanelli, Wales

    @BaggieBirdd66 @virginmedia Possibly your local council could help you

  • enfysjack Paul Johnson (@enfysjack) reported from Swansea, Wales

    @virginmedia £50 more for the same package seems unfair to your loyal existing customer's

  • adewagstaff Ade Wagstaff Physio MACP 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@adewagstaff) reported from Swansea, Wales

    @virginmedia business- 30 mins outage on Friday and its still off. Take it you are giving me a free couple of months for the poor service? Thanks, very kind.

  • Ericsonnycon Neil Parry (@Ericsonnycon) reported from Swansea, Wales

    @virginmedia Hi, this week after speaking to one of your advisors, i agreed to subscribe to the 'premium'tv package, but after today i realised sky sports is virtually unwatchable, as subsrcrbing to a 'premium' tv package i would expext a premium viewing platform, please help.

  • michalincs 🧑‍💻 Michał in CS (@michalincs) reported from Swansea, Wales

    I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _CFCFX #FIFA22 COINS HERE🎮 (@_CFCFX) reported

    @virginmedia Red button never works. Can I get a refund for paying for Sky Sports through you and AGAIN not getting the advertised product? Joke

  • RomegouxLouis Louis Romégoux (@RomegouxLouis) reported from Sheffield, England

    @virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.

  • LeefroMilch Fifth_Timer (@LeefroMilch) reported

    @MelJMilner @virginmedia @Ad70x7 Just to clear up it's not working on sky either for me. It's showing no list of games at all

  • NathW90 Nathan (@NathW90) reported

    @virginmedia @morris_lesley This happens constantly. It's a joke. Just fix it.

  • YorkshiresBelle Jess Smith (@YorkshiresBelle) reported

    @virginmedia yet again the red button isn’t working on sky sports via our 360 box so we are having to find the match elsewhere. What is the point of us having your top-tier bundle if it never works as advertised? Missing Huddersfield v Wigan on red button tonight. #useless

  • ClicketyClack1 Chris (@ClicketyClack1) reported

    @virginmedia you have advertised red button shy sports football tonight but it's not working, sort ASAP

  • CheetsS18 David Cheetham (@CheetsS18) reported

    @HelenBladette No it's not working. I'm on @virginmedia but I'm sure the red button has worked in the past.

  • Faymondo73 Neil George Fay (@Faymondo73) reported

    @SamBlacknell @virginmedia Same problem for me. Had to change channel.

  • RStallyns Robbie Stallyns (@RStallyns) reported

    @virginmedia I would normally say thank you, and that I understand issues occur. But this was happening so often last season and this is the first time I've wanted to use the service this season and here we are again. There's something seriously wrong that needs addressing.

  • TomNoble123 Tom Noble (@TomNoble123) reported

    @virginmedia Hi please can you help, we’re watching sky sports football but the red button isn’t working. Cheers