Virgin Media Outage Report in Llanelli, Carmarthenshire, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Llanelli, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 04: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Llanelli, Carmarthenshire, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea and Llanelli.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Wi-fi | |
| Swansea |
Wi-fi | |
| Swansea |
TV | |
| Swansea |
Internet | |
| Swansea |
Internet | |
| Swansea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Llanelli, Wales
Latest outage, problems and issue reports in Llanelli and nearby locations:
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Sarah
(@Vanilla__Slice) reported
from
Swansea, Wales
@virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia Virgin are so bad I have them too
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Virgin shitty media down yet again #VirginMediadown #virginmedia
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia do you actually offer any kind of service??
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Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
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Paul G
(@paul_g89) reported
from
Swansea, Wales
@virginmedia can’t update my package online can you help please
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?
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Val
(@Botleylady) reported
from
Swansea, Wales
Still holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
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Kamil Yılmaz
(@YilmazKml) reported
from
Swansea, Wales
@virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
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Susan Alder
(@MrsSusanAlder) reported
from
Swansea, Wales
When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@philhovestadt @virginmedia That is only half of the issue...
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jamesleonard
(@jamesleonard40) reported
from
Swansea, Wales
@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!
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Nat
(@DragonEmbers) reported
from
Swansea, Wales
@virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇩 Adele 🇱🇨
(@Misss_Adele) reported
@virginmedia I was then told that I would receive instructions on how to do it via email. The email never arrived, could you please have somebody contact me and help me with this pressing issue promptly.
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RazzleMyDazzlee
(@RazzleeMyDazzle) reported
@virginmedia Hi John It says good connection now but if problem happens again I might have to try switching router off and on. WiFi shouldn't be going off in one day 🤔
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🇬🇩 Adele 🇱🇨
(@Misss_Adele) reported
@virginmedia hi, I am very disappointed with the level of customer service. I spent one hour on hold. Only to be told that you could not help me with my advanced router configuration query.
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Sean Lenton
(@SeanLenton) reported
Does anybody recommend any other Internet providers? @virginmedia are constantly going down, poor customer service too.. Want the best speed I can possibly get. #internet
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Mark Hopkins
(@Hoppo01) reported
@virginmedia trying to sort out broadband problems for my elderly father, broadband hub not working, called and told to wait an hour, directed to website to order a new hub, but message to say can’t complete order and to phone; stuck in a loop with no customer service at all!!!
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LR DonnyCartel
(@DonnyCartel) reported
Sorry peeps can't stream at the moment @virginmedia internet decided to just not work today. Kinda considering switching providers, nothing but issues this past year.
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DJGavinOmari
(@djgavinomari) reported
@virginmedia Terrible ! Internet down again!
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Gurj
(@Gurj100) reported
@virginmedia Hi John issues are still just as bad. Keep getting disconnected even after the engineer has been. He also disconnected the cable I had in the wifi modem to my smart tv and took it with him. My smart tv won't work because the wifi signal is too weak and needs the cable. So angry!
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Gurj
(@Gurj100) reported
@virginmedia Yes my dad saw him take it. There was nothing put to aside. We've been with Virgin since the Telewest days and I've never had issues like this. This is beyond unreasonable now. Almost 3 months of issues. This needs to get resolved asap!
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Andy Coe
(@J90Coe) reported
@virginmedia no phone service at np20 all day. Your system says no fault!