Virgin Media Outage Report in Llanelli, Carmarthenshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Llanelli, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Llanelli, Carmarthenshire, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea and Gorseinon.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Wi-fi | |
| Swansea |
Internet | |
| Swansea |
Internet | |
| Swansea |
Internet | |
| Swansea |
TV | |
| Swansea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Llanelli, Wales
Latest outage, problems and issue reports in Llanelli and nearby locations:
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia do you actually offer any kind of service??
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help
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Val
(@Botleylady) reported
from
Swansea, Wales
Still holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia Virgin are so bad I have them too
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Susan Alder
(@MrsSusanAlder) reported
from
Swansea, Wales
When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
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Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.
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jamesleonard
(@jamesleonard40) reported
from
Swansea, Wales
@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Virgin shitty media down yet again #VirginMediadown #virginmedia
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Kamil Yılmaz
(@YilmazKml) reported
from
Swansea, Wales
@virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@philhovestadt @virginmedia That is only half of the issue...
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Paul G
(@paul_g89) reported
from
Swansea, Wales
@virginmedia can’t update my package online can you help please
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
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Sarah
(@Vanilla__Slice) reported
from
Swansea, Wales
@virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elles Bailey
(@EllesBailey) reported
@virginmedia Some training really needs to be done with your customer service staff then .... I was passed around for two hours until I was just cut off- horrified - I phoned up planning on renuwing my contract when we move home - I most certainly will think twice about renuinb now and will
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Alan Owen
(@1leggedgoldfish) reported
@virginmedia ..... Never mind. I'll just try and ring. Inept doesn't cover it
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JenJen
(@IamJen_na) reported
@virginmedia we have had 4 called from 3 different numbers different numbers saying our internet is going slow, 01205622520 01205626372 01205627261#scam or are you calling people? As I'm sure oi would get an email
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gazza-r
(@Gazzaross1) reported
@virginmedia I am not with any other provider I am a virgin customer. No loyalty given whatsoever. £69 per month against a new customer with no loyalty gets a better deal. But we’ll done in following suit with Bt and all the other providers 🤛
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Ryan Hicks
(@RyanHicksy_) reported
@virginmedia Wifi has started to work again, slowly though. My phone download spread has dropped massively as well as my service, not sure if works are being done in the area?
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mel
(@melmel978) reported
@virginmedia Thank you, I will raise a complaint and try to get out of my contract early so i can go elsewhere to a company that do provide what they charge for!
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El
(@politicELLE2021) reported
@virginmedia no internet service in Sutton, Surrey since last night. Please advise if their are known issues.
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DiscoBar
(@PabloDiscoBar) reported
@virginmedia Hi John. No. I have spoken to 150 and technical team. The area is BR3 6PU. Apparently not being fixed until 12/2 at 3pm. That's at least 10 days without broadband!! This service outage doesn't appear on service status Apparently. Really upset. W
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Trevor Brahney
(@TrevorBrahney) reported
@virginmedia Will they actually answer!! Tried calling numerous times, just get told to use the useless app, meanwhile I'm still getting charged £43 a month for the worst Internet ive ever had
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Tim Saunders
(@WorldofTim2) reported
@virginmedia Why don't you spend some money on sorting out your terrible service instead of glossy adverts boasting about how great the service is? #useless #virginmediadown