Virgin Media Outage Report in Llanelli, Carmarthenshire, Wales
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The latest reports from users having issues in Llanelli come from postal codes SA15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Llanelli, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Llanelli, Carmarthenshire, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Llanelli and Ammanford.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Swansea |
Wi-fi | |
| Swansea |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Llanelli, Wales
Latest outage, problems and issue reports in Llanelli and nearby locations:
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.
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Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Are there problems in the Swansea area? Internet has been dropping out periodically for the last 2 days.
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Val
(@Botleylady) reported
from
Swansea, Wales
Still holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia You guys are the worst literally, your replies are so slow!
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Chris Llewellyn
(@CLlewellyn19) reported
from
Swansea, Wales
@virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 he’s been having issues too 👍
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia An engineer came out but still not working properly.
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Yeah I’ve done that and same issues
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.
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Benjamin Woodcock
(@TheBenWoodcock) reported
from
Swansea, Wales
@virginmedia a lot of good your mobile service is when I cant call 111 from my phone
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Abbie Thompson
(@abbiet126) reported
from
Swansea, Wales
@virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.
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Mark Davis
(@MarkDav96152735) reported
from
Gorseinon, Wales
When you work from home you rely on the internet coverage from your supplier. Mine has gone down this morning with expected fix at 3pm. No prior warning from @virginmedia SHITE!!!!!
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
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Benjamin Woodcock
(@TheBenWoodcock) reported
from
Swansea, Wales
@virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150
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Kamil Yılmaz
(@YilmazKml) reported
from
Swansea, Wales
@virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.
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Chris Llewellyn
(@CLlewellyn19) reported
from
Swansea, Wales
@virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😡
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Hey I’ve done everything on your website and still the same issues.
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Jonathan🏴🏴
(@IROJDP) reported
from
Swansea, Wales
@virginmedia been on hold for over an hour and twenty mins with my 90yo dad to try to solve a C130 connection problem. And still no answer. Absolute shambles customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Speed
(@loopymds) reported
@virginmedia Hi, we have checked, no problem in the area, we have done a full check of our equipment no problem but our WiFi keeps dropping and is useless! Please can you assist.
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John Relen
(@JohnRelen1) reported
Virgin media help people on universal credit with FINANCIAL help but not for state pensioners
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Arya Mia Meral
(@bumeral_) reported
@virginmedia huge disappointment with the broadband service. First I've been sent the self installation kit without checking if I had the internet cable or not. Then the arranged technician didn't come during arranged time.
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Claire Pharo
(@clairepharo7) reported
@virginmedia Hi I'm in Lanzarote and cannot get a phone signal.....any advice please🙏
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hammy
(@hammyflap) reported
@virginmedia Jesus Christ. You morons think I was trying to transfer my Service? Why tf would I think Vodafone would take on a virgin contract are ******* stupid?
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Neil
(@gilly8049) reported
@virginmedia Is disconnecting customers 28 days early also a process you use? Why don't you get yourselves a process where you correct your errors in an acceptable time e.g. 3 hours not 3 days? Or does @virginmedia just not care?
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hammy
(@hammyflap) reported
@virginmedia Honestly **** you all I hope virgin goes ******* bust.
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LauraSideStreet
(@laurasidestreet) reported
Just curious if anyone else has had issues with @virginmedia wifi lately? The past 1-2months mine is so slow, constantly dropping off or just being down for ages. I work from home so this is cause constant issues....am I the only one?
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John Relen
(@JohnRelen1) reported
@virginmedia I notice that you help people on universal credit with financial help but not state pensioners.
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Lucy Speed
(@loopymds) reported
@virginmedia Yes, phones, iPad, etc and the television which sits right next to the box - the WiFi signal just keeps dropping off and as I’m paying for your “best” WiFi package this isn’t what I expect or what we were promised!