Virgin Media Outage Report in Llanelli, Carmarthenshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Llanelli, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Llanelli, Carmarthenshire, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea and Gorseinon.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
TV | |
| Gorseinon |
Internet | |
| Swansea |
TV | |
| Swansea |
Wi-fi | |
| Swansea |
Wi-fi | |
| Swansea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Llanelli, Wales
Latest outage, problems and issue reports in Llanelli and nearby locations:
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Elliot Griffiths
(@ELGriff28) reported
from
Swansea, Wales
@virginmedia by far the most awful company there is for customer service and Broadband!! Would not recommend anyone to join this company they dont want to help atall 😡
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Elliot Griffiths
(@ELGriff28) reported
from
Swansea, Wales
@virginmedia No explanation was given as i mentioned. My problem still isnt solved and im sick and tired of dealing with incompetent agents. Dont worry about the complaint ill raise my concerns with @Ofcom
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Karen Thompson
(@fluffyblanki) reported
from
Llanelli, Wales
@virginmedia We have had nothing but problems with Virgin and their customer service is appalling. I’m disappointed with such poor service and feel aggrieved that we have to stay with them until the end of our contract! 😡
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!
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Chris Davies
(@bigchristweets) reported
from
Gorseinon, Wales
@virginmedia I'm aware of the line you're taking to defend the 11% increase but the point is that your service is rubbish as demonstrated by the third image. We have to chuck £200 to Google to get a hub that works. I presume you're not getting an 11% pay rise this year. I know I'm not.
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@virginmedia No no known faults he was very surprised when I went out initially as he thought it was an isolated incident with next door
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Kristian Turner
(@Kristian_Turner) reported
from
Swansea, Wales
@virginmedia Yes and says that the estimated fix time is 22:00 for all three!
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia An engineer came out but still not working properly.
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@virginmedia He apparently told my neighbour that it will just come on at some point tonight? I don’t really hold a lot of faith with that as he had no idea what the issue was?
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.
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Elliot Griffiths
(@ELGriff28) reported
from
Swansea, Wales
@virginmedia Yes, there is. I have outages every week and im trying to work from home. Everytime i call i get the same answer (theres nothing we can do) I asked to raise a complaint and i was told that agents arent allowed? Appalling service!!!!😡
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Kristian Turner
(@Kristian_Turner) reported
from
Swansea, Wales
@virginmedia Landline, Tivo and Broadband all down. What can I do?
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alison davies
(@alibabie73) reported
from
Llanelli, Wales
@virginmedia Terrible CM service on phone. Ive no internet and the lady wasn’t able to assist and disconnected my call when I requested cancelling my contract. SHOCKING so called service.
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Yeah I’ve done that and same issues
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Benjamin Woodcock
(@TheBenWoodcock) reported
from
Swansea, Wales
@virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@virginmedia had no wifi since essential work was carried out in the area yesterday. It was supposed to be back up by 4pm yesterday. Neighbour had same issue engineer came out to neighbour and realised we both had the same problem. He said he would let me know what 1/2
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Carl Billingsley
(@carlbillings61) reported
from
City and County of Swansea, Wales
@virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated 😡. Can someone contact me please ?
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Hey I’ve done everything on your website and still the same issues.
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Andy Williams
(@scooterman79_1) reported
from
Swansea, Wales
@virginmedia Internet playing up yet again, absolutely shocking service..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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clarky
(@paulvclark) reported
@Call_Me_Cecelia @MartinSLewis Total rip off . I tried to cancel my phone line but would have been more expensive to take broadband only . @virginmedia said I would lose my ‘two product discount ‘
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Tyler
(@Tylrzs) reported
Back streaming when I can, @virginmedia are taking days to fix an issue with cables 😒
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Katie
(@hockeypucky) reported
@virginmedia Luckily it was only off for about an hour, but my contact details haven't changed. I never receive notifications about possible issues with the service.
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catherine meade
(@meadey44) reported
@virginmedia Today. When I realised no one was coming despite promises. The email shows you'll be charging me for installation even though it's clear I'll have to do it myself. Even though someone was meant to come and check the service. No one came. No one is coming. But you want me to pay.
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Simon Fitzgerald 🇺🇦
(@Bargainhunter85) reported
@MartinSLewis @virginmedia make you have one as it’s cheaper then not having one even if you never use it
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Serena FitzGerald
(@Serenaf66) reported
@virginmedia A contractor has drilled a hole in my house and fixed a Virgin box (badly)to my house wall. I have not asked for this. I have new neighbours and think it may be for them. Can you help?
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Julie Backstreet
(@BSBJULIE78) reported
@virginmedia The Internet seems fine. Would this affect my tivo box signal if it wasn't working correctly. My V6 box is working fine x
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Jaqui
(@jaquimoss) reported
@virginmedia Tried this twice. Sent letter. Done What’s App. Phone not answered. Now it time for a complaint to Ombudsman.
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Dr Maha
(@MahaRafiAtal) reported
@virginmedia Hi Rich, I saw your voice mail but the phone didn't ring. I think it might be a phone issue on my end - is there a number where I can call you back?
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Alternative Ageing
(@alternativeage) reported
from
Brighton and Hove, England
@virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲