Virgin Media outages and service status in Pontarddulais, Wales

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontarddulais, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, and Port Talbot.

City	Problem Type	Report Time
Swansea	TV	1 hour ago
Swansea	TV	4 hours ago
Swansea	TV	4 hours ago
Swansea	TV	4 hours ago
Swansea	TV	5 hours ago
Swansea	TV	6 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  Lucy Cohen (@LucyMazuma) reported 2 minutes ago from Swansea, Wales

  @virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.

• 
  Benjamin Woodcock (@TheBenWoodcock) reported 2 minutes ago from Swansea, Wales

  @virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150

• 
  Ade Wagstaff Physio MACP 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@adewagstaff) reported 6 minutes ago from Swansea, Wales

  @virginmedia @vmbusinesshelp I have. They were not great. I did explain that the voice options stated there was an issue. However, your email said it would have been sorted last week. You breached the 6 hour window and the 5 people I spoke to in Timbuktu didn't understand me all that well 🤦#poorservice

• 
  Alice Spils (@spilzzz) reported 6 minutes ago from Swansea, Wales

  @virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄

• 
  Paul G (@paul_g89) reported 7 minutes ago from Swansea, Wales

  @virginmedia can’t update my package online can you help please

• 
  S (@SimonLew87) reported 8 minutes ago from Swansea, Wales

  @virginmedia Yeah I’ve done that and same issues

• 
  Duncan Lewis (@grumpyoldprof) reported 10 minutes ago from Skewen, Wales

  Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 14 minutes ago from Skewen, Wales

  @virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?

• 
  lisa fabb #StandWithUkraine🇺🇦 (@fabblisa) reported 17 minutes ago from City and County of Swansea, Wales

  @virginmedia Still no resolution

• 
  Phil (@phillip_richard) reported 20 minutes ago from Swansea, Wales

  @virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible

• 
  Duncan Lewis (@grumpyoldprof) reported 21 minutes ago from Skewen, Wales

  @virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!

• 
  Chris Richards (@cymruchrisrich) reported 23 minutes ago from Gorseinon, Wales

  @virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous

• 
  kat 🍊 (@_katyjames) reported 26 minutes ago from Swansea, Wales

  @virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is

• 
  Lucy Cohen (@LucyMazuma) reported 34 minutes ago from Swansea, Wales

  @virginmedia Are there problems in the Swansea area? Internet has been dropping out periodically for the last 2 days.

• 
  Nat (@DragonEmbers) reported 39 minutes ago from Swansea, Wales

  Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂

• 
  Duncan Lewis (@grumpyoldprof) reported 40 minutes ago from Skewen, Wales

  Hello @virginmedia. My ntl email is down for third time in as many months and am unable to connect to the server. How long before it is back please?

• 
  GAYNOR JOHNSON (@JOHNSONGAYNOR) reported 41 minutes ago from Skewen, Wales

  @virginmedia Had trouble with TV since this morning. Now have just BBC and ITV. Tried phoning but had short message saying they are busy and phone later! Phoned later…same message! What’s going on!?

• 
  Elliot Griffiths (@ELGriff28) reported 45 minutes ago from Swansea, Wales

  @virginmedia Yes, there is. I have outages every week and im trying to work from home. Everytime i call i get the same answer (theres nothing we can do) I asked to raise a complaint and i was told that agents arent allowed? Appalling service!!!!😡

• 
  S (@SimonLew87) reported 59 minutes ago from Swansea, Wales

  @virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡

• 
  Sophie 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Leelamou) reported 59 minutes ago from Swansea, Wales

  @virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈‍⬛🌌🌙 (@celestialdawwnn) reported 5 minutes ago

  @virginmedia broadband has been down all day in da14, when is this expected to be resolved? Thank you

• 
  Simon Wakefield (@SimonpWakefield) reported 6 minutes ago

  @virginmedia you are the worst provider I just want to know what the f@@k am I paying for it has been down more this month then I've actually used.

• 
  Crafty (@ACraftyOne) reported 7 minutes ago

  @virginmedia I have dm the complaint number. Please issue the deadlock letter today. I have sent to your ceo as well. I hate to be scammed and so I am going to the ombudsman.

• 
  Charlotte Riggio (@MsLiberty1776US) reported 9 minutes ago

  @virginmedia 6 hours and no response to the DM you asked for We apologised for the inconvenience caused. We have arranged for a specialised technician to visit you today between 12 PM and 4 PM to resolve both the TV . Your complaint has been raised and will remain open to ensure everything is fully resolved, and you will receive confirmation of the appointment via text message.

• 
  stand together (@ARSENAL18COYG) reported 9 minutes ago

  @ghotographyuk @virginmedia I’ve been experiencing the very same thing run the test says looks fine, run test oh looks there’s a problem come back in 24 hours 🙄 it’s been the same for a good week now

• 
  Andy Golds (@andyg81) reported 10 minutes ago

  @virginmedia @celestialdawwnn School holidays no internet absolutely shocking service from @virginmedia

• 
  Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported 12 minutes ago

  @drdjmarks @virginmedia Virgins App is awful. The worst I have seen. That’s when it works. 😡

• 
  JCloyal (@JCloyalist) reported 16 minutes ago

  @Smiffy_1969 @rpaton310 You can access HBO Max on your Virgin TV 360 or Stream box by downloading the app and subscribing separately. Unlike Sky, Virgin Media does not bundle the HBO Max streaming service into standard TV packages

• 
  Stranger in a Strange Land (@MVenvyEsq) reported 20 minutes ago

  @virginmedia can you please sort out your chat system it's slow slow slow and your reps are not very helpful #VirginMedia

• 
  Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈‍⬛🌌🌙 (@celestialdawwnn) reported 21 minutes ago

  @virginmedia It states there is an 'intermittent signal'. Does this mean an engineer is looking into it?