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Virgin Media

Virgin Media outages and service status in Pontarddulais, Wales

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and TV.
  • The most recent signal from this area was received Aug 10, 8:49 PM GMT+1.
  • 43% Internet (43%)
  • 29% E-mail (29%)
  • 29% TV (29%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontarddulais, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.

CityProblem TypeReport Time
Swansea TV 6 days ago
Swansea Internet 7 days ago
Port Talbot Internet 8 days ago

Nearby cities with recent reports

Swansea

2 recent signals

6 days ago

Community Discussion

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Virgin Media Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DragonEmbers
    Nat (@DragonEmbers) reported from Swansea, Wales

    @virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service πŸ˜‚

  • The_Dave_89
    The_Viking (@The_Dave_89) reported from Swansea, Wales

    @GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media

  • MrsSusanAlder
    Susan Alder (@MrsSusanAlder) reported from Swansea, Wales

    When @virginmedia service status says everything is fine but it's been on and off since Saturday 😑😑 x

  • JonoTobin
    Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales

    @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

  • Ericsonnycon
    Neil Parry (@Ericsonnycon) reported from Swansea, Wales

    @virginmedia Its seems ss premier league is unwatchable (grainy & lagging) but ss main event isnt too bad,not perfect but better, bt sports are all great.

  • CLlewellyn19
    Chris Llewellyn (@CLlewellyn19) reported from Swansea, Wales

    @virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😑

  • MikeARose98
    Michael (@MikeARose98) reported from Cwmafan, Wales

    @virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😑

  • _katyjames
    kat 🍊 (@_katyjames) reported from Swansea, Wales

    @virginmedia pls fix my wifi

  • YilmazKml
    Kamil YΔ±lmaz (@YilmazKml) reported from Swansea, Wales

    @virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.

  • therealGDJ
    G (@therealGDJ) reported from Pontarddulais, Wales

    @philhovestadt @virginmedia That is only half of the issue...

  • JonoTobin
    Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

  • MarkDav96152735
    Mark Davis (@MarkDav96152735) reported from Gorseinon, Wales

    When you work from home you rely on the internet coverage from your supplier. Mine has gone down this morning with expected fix at 3pm. No prior warning from @virginmedia SHITE!!!!!

  • mikeyowen2
    Michael owen β“‚ (@mikeyowen2) reported from Cwmafan, Wales

    @virginmedia network is the worst WiFi I have ever witnessed in my life.

  • Babyeh66
    Helen Roberts 🏴󠁧󠁒󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help

  • grumpyoldprof
    Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales

    @virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!

  • Jackson_SCFC
    Jackson (@Jackson_SCFC) reported from Swansea, Wales

    @virginmedia No, I've gone down this route before, just look in to your routing servers and or the bandwidth limit. Any time I do anything remotely intensive all packets start getting dropped. I'm on my knees.

  • adewagstaff
    Ade Wagstaff Physio MACP 🏴󠁧󠁒󠁷󠁬󠁳󠁿 (@adewagstaff) reported from Swansea, Wales

    @virginmedia business- 30 mins outage on Friday and its still off. Take it you are giving me a free couple of months for the poor service? Thanks, very kind.

  • Kristian_Turner
    Kristian Turner (@Kristian_Turner) reported from Swansea, Wales

    @virginmedia Yes and says that the estimated fix time is 22:00 for all three!

  • paul_g89
    Paul G (@paul_g89) reported from Swansea, Wales

    @virginmedia can’t update my package online can you help please

  • therealGDJ
    G (@therealGDJ) reported from Pontarddulais, Wales

    @virginmedia do you actually offer any kind of service??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ScouseBouncy
    Scouse House Bouncy Music (@ScouseBouncy) reported

    @mb26026 @SkySports @virginmedia Yep and they still charge stupid money each month for it, whilst delivering such poor quality!

  • Laitty
    Graeson Laitt (@Laitty) reported

    @virginmedia He relies on his television to watch Sky Sports. That is the service he pays for, and at the moment that service has failed him. Please can you confirm what the actual fault is and when you expect Sky Sports through Virgin TV to be working again?

  • John_L_Bird
    John Bird (@John_L_Bird) reported

    @virginmedia skysports+ not working for the first league fixtures of the season?

  • ChelleyBee
    Michelle Beatty (@ChelleyBee) reported

    @virginmedia you’re customer service is an absolute disgrace No broadband or TV for 24 hours now and no one answering customer service - online service not recognising account number.

  • AnneGBradford
    Anne Bradford (@AnneGBradford) reported

    @virginmedia Yes you are virgin media @virginmedia It was the help crew or someone pretending to be from them that tried to scam us with their what's app message, getting us to download an app we had never heard of and trying to get our bank details! When we asked why, they suddenly hung up!

  • ScouseBouncy
    Scouse House Bouncy Music (@ScouseBouncy) reported

    @virginmedia @D4N7O Been broken for over 2 weeks!

  • cmwba
    Colin Morty (@cmwba) reported

    @virginmedia Tried but its not accepting my log in. Shamnles of a service.

  • sixtiesrachel
    Rachel (@sixtiesrachel) reported

    @virginmedia @saltyy_savage This isn't an isolated issue. It is happening to many people. What is going on? @MartinSLewis

  • glentfc27
    Neil Skivington (@glentfc27) reported

    @virginmedia @DarrenMoggie66 The issues are still exactly the same.

  • No008008
    π•³π–Šπ–‘π–Žπ–”π–Œπ–“π–”π–˜π–™π–Žπ–ˆ ✍ β˜ οΈπŸ΄β€β˜ οΈβš“ (@No008008) reported

    @Sargon_of_Akkad @pritipatel Happy cant get a resolution from virgin media because Kolkata exists day