Virgin Media Outage Report in City and County of Swansea, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in City and County of Swansea, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City and County of Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near City and County of Swansea, Wales
The most recent Virgin Media outage reports came from the following cities: Neath, Port Talbot, Llanelli and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Phone | |
| Port Talbot |
Total Blackout | |
| Llanelli |
TV | |
| Llanelli |
TV | |
| Llanelli |
TV | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near City and County of Swansea, Wales
Latest outage, problems and issue reports in City and County of Swansea and nearby locations:
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
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M
(@FROMMARGAM) reported
from
Margam, Wales
Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!
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jamesleonard
(@jamesleonard40) reported
from
Swansea, Wales
@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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Paul G
(@paul_g89) reported
from
Swansea, Wales
@virginmedia can’t update my package online can you help please
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
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Michael Jenkins
(@Michael73271023) reported
from
Dyffryn Clydach, Wales
@virginmedia sort your internet out as it's not working yet again
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Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
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Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia do you actually offer any kind of service??
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia Virgin are so bad I have them too
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Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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Vanessa Walsh
(@NessafromNeath) reported
from
Neath, Wales
Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@philhovestadt @virginmedia That is only half of the issue...
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Susan Alder
(@MrsSusanAlder) reported
from
Swansea, Wales
When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Virgin shitty media down yet again #VirginMediadown #virginmedia
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Thomson
(@jedibladetricks) reported
@virginmedia who's best to contact about my package I've been with you 18 months and would like to cancel due to price hikes. Tia. Over my 12 month contract
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Leonie Cumiskey
(@leoniecumiskey) reported
I had grand plans to have a really productive morning at work, and watch Succession on my lunch break. But @virginmedia decided to **** on those plans! No broadband all day. What is going on??
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Hayley
(@hayleystaves) reported
@virginmedia Yes says because I am a new customer they need more details, try online chat get cut off
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Ana Martinez
(@AnaMart06498255) reported
@virginmedia hi, my internet is down since 9am more than 4 hours ago!! not really ideal when working from home!
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John Walker, Industry Analcyst
(@botherer) reported
Just wanting to share with you all what a vile, hateful and dishonest company @virginmedia is, and how you shouldn't ever go near them. After last month's miserable attempts to cancel my account, they're now claiming they can continue charging me when my contract is over!
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dRoSs
(@dougieross) reported
Sad to see @VodafoneUK go for the absolute maximum price rise they are legally allowed to. Back to @virginmedia when my contract is up for a nice new customer discount.
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TwistedSister17💙🗝🦓⚔
(@twistedsister17) reported
Anyone else's Virginmedia gone down in S2? No broadband, tv or phone. Hub and set top box both flashing red 😬
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Andy 🌐
(@cyclingandyhviz) reported
@virginmedia Customer lost.
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Cat
(@himynamescvg) reported
@virginmedia Hi, are there any problems with virgin media broadband in SG13? Hub says it’s connected but nothing is working - this has suddenly started to happen a few times in the past weeks. Is the hub faulty?
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Tessa Dowling
(@SimplytheTess) reported
@virginmedia I am trying to close down my mums virgin account