Virgin Media Outage Report in Dyffryn Clydach, Neath Port Talbot, Wales
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dyffryn Clydach, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dyffryn Clydach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Dyffryn Clydach, Neath Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Gorseinon, Port Talbot and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
TV | |
| Gorseinon |
Internet | |
| Port Talbot |
Wi-fi | |
| Port Talbot |
Internet | |
| Bridgend |
Total Blackout | |
| Swansea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dyffryn Clydach, Wales
Latest outage, problems and issue reports in Dyffryn Clydach and nearby locations:
-
S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Hey I’ve done everything on your website and still the same issues.
-
Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.
-
Andy Williams
(@scooterman79_1) reported
from
Swansea, Wales
@virginmedia Internet playing up yet again, absolutely shocking service..
-
S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡
-
𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.
-
Nett 🏴
(@NettThom) reported
from
Neath, Wales
Customer service is an alien concept to @virginmedia
-
S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!
-
Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.
-
𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?
-
S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Yeah I’ve done that and same issues
-
S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.
-
S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia An engineer came out but still not working properly.
-
𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia
-
Kristian Turner
(@Kristian_Turner) reported
from
Swansea, Wales
@virginmedia Landline, Tivo and Broadband all down. What can I do?
-
Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone
-
Carl Billingsley
(@carlbillings61) reported
from
City and County of Swansea, Wales
@virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated 😡. Can someone contact me please ?
-
Robbie Phillips
(@RobbieP99625428) reported
from
Aberavon, Wales
Virgin Media nightmare to get advice and problems sorted
-
𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia
-
Benjamin Woodcock
(@TheBenWoodcock) reported
from
Swansea, Wales
@virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150
-
Kristian Turner
(@Kristian_Turner) reported
from
Swansea, Wales
@virginmedia Yes and says that the estimated fix time is 22:00 for all three!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Karen Shore
(@KarenShore) reported
@virginmedia our emails have been down for over 24 hours now and with no communication at all to your customers it is terrible. Some of us need emails ASAP for urgent matters!
-
Average
(@iaindbrown) reported
@virginmedia I cancelled my service with you. You've just sent me a bill. I'm not paying it and am actually owed a refund. I've cancelled my direct debit. You owe me I do not owe you
-
GiveMeFreeStuff
(@Sp00kyFreeStuff) reported
@virginmedia I'm trying to file a formal complaint, however your Web form is broken, it won't let me use the online chat and your phone support keep saying I need to use your website. Is there an email address I can use or a direct phone number to the complaints department?
-
lewis beattie
(@tictocthenoo) reported
@virginmedia Not really in the areas regarding the Hive Camera. I still think that the router jumping between unsecured and secure is causing the problem. Apple I phone picks it up and warning to alter the settings which is a nightmare online owing to getting access to the router number.
-
Full Time Dad $UST $LUNA $TSLA $BTC
(@YumYumProfit) reported
@virginmedia Thank you for reply. Over the course of 3 weeks I have spoken to approx 35 plus people, majority of which either loop me through between Retentions, Customer Services or Sales. That does not include the number of times I have been disconnected in the middle of calls.
-
Jonathan Stephens
(@Jonathan747) reported
I hope I have not been hoodwinked by @virginmedia, here. @SkyUK were honest and said they couldn't help with a connection. @virginmedia seem to have their wires crossed. I would appreciate some clarity, please.
-
Hannah Palmer
(@Hanpalmerx) reported
@virginmedia Constantly issues can't watch anything through the apps on virgin box as they never work. Internet always disconnecting. Can't wait for our contract to be over
-
Scott Richardson
(@ScottRich159) reported
@virginmedia wife has no access to myvirginmedia/profile/email since yesterday, how long until this is resolved? Team have temporary password, but she can't access it or change it! Numerous phone calls, no resolution.
-
tony smith
(@tonysparrow54) reported
@virginmedia @vamplady35 The email thing is affecting nearly everybody, when are you going to fix it?
-
Jonathan Coffey
(@coffey5835) reported
@virginmedia I’m trying to do it on my iPhone. It says site down for maintenance now?