Virgin Media Outage Report in Dyffryn Clydach, Neath Port Talbot, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dyffryn Clydach, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dyffryn Clydach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dyffryn Clydach, Neath Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Maesteg, Port Talbot and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
TV | |
| Neath |
Wi-fi | |
| Neath |
||
| Neath |
Internet | |
| Swansea |
Internet | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dyffryn Clydach, Wales
Latest outage, problems and issue reports in Dyffryn Clydach and nearby locations:
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Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
Hello @virginmedia. I cannot sign in to my ntlworld email - it says my password is not recognised. Is the server down please as my password has not changed. This has happened at least 6 times in the last 12 months.
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chris grindle
(@chrissyg666) reported
from
Dunvant, Wales
@virginmedia it's happening again...the #redbutton is not working #efl
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Ade Wagstaff Physio MACP 🏴
(@adewagstaff) reported
from
Swansea, Wales
@virginmedia @vmbusinesshelp I have. They were not great. I did explain that the voice options stated there was an issue. However, your email said it would have been sorted last week. You breached the 6 hour window and the 5 people I spoke to in Timbuktu didn't understand me all that well 🤦#poorservice
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🧑💻 Michał in CS
(@michalincs) reported
from
Swansea, Wales
I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.
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The_Viking
(@The_Dave_89) reported
from
Swansea, Wales
@GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media
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Chris Richards
(@cymruchrisrich) reported
from
Gorseinon, Wales
@virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous
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Haylz 🦢🏴
(@HayleyJones1987) reported
from
Swansea, Wales
@virginmedia Hi, who can help in setting up a new landline phone? I’ve followed the instructions it came with but it doesn’t make calls or receive etc. thanks.
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Ade Wagstaff Physio MACP 🏴
(@adewagstaff) reported
from
Swansea, Wales
@virginmedia business- 30 mins outage on Friday and its still off. Take it you are giving me a free couple of months for the poor service? Thanks, very kind.
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David
(@Davetails) reported
from
Aberavon, Wales
@virginmedia You could have offered an existing customer a fair price 4 months ago, @youfibre are in my area now so you are done.
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Phil
(@phillip_richard) reported
from
Swansea, Wales
@virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible
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Michael
(@MikeARose98) reported
from
Cwmafan, Wales
@virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡
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Neil Parry
(@Ericsonnycon) reported
from
Swansea, Wales
@virginmedia Hi, this week after speaking to one of your advisors, i agreed to subscribe to the 'premium'tv package, but after today i realised sky sports is virtually unwatchable, as subsrcrbing to a 'premium' tv package i would expext a premium viewing platform, please help.
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Phil Cowley #YJB4LIFE
(@philcowley2) reported
from
Swansea, Wales
@virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top
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Paul Johnson
(@enfysjack) reported
from
Swansea, Wales
He @virginmedia Can you explain to me why a new customer can have the same package as me for £33 ? Whilst I am currently paying £85
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Geraint Reynolds
(@Gezz99) reported
from
Aberavon, Wales
@virginmedia please update your Virgin Mobile automated message which says lines are open until 22:00. I called at 21:05 and connected to a lost & stolen line who couldn't help and also said they couldn't feed back to anyone that the automated message is wrong 🤦
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Darren Hughes
(@DarrenH99174695) reported
from
Swansea, Wales
@virginmedia Wife had spent over four hours on the phone to various operatives over two days, no help whatsoever.
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Kevin Child
(@KevDocChild) reported
from
Swansea, Wales
@virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider
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Chris Richards
(@cymruchrisrich) reported
from
Gorseinon, Wales
@virginmedia down again . No wifi or tv 😡
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lisa fabb #StandWithUkraine🇺🇦
(@fabblisa) reported
from
City and County of Swansea, Wales
@virginmedia Still no resolution
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Paul Johnson
(@enfysjack) reported
from
Swansea, Wales
@virginmedia £50 more for the same package seems unfair to your loyal existing customer's
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hobbits Wife 💙
(@HobbitsWife) reported
@virginmedia internet down. Seems you have ‘planned work on the area’ BUT YOU DIDN’T BOTHER TO TELL US! Many people work from home these days, give us a chance to make other plans - especially when YOU planned it & knew in advance!!!
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COME ON YOU ******* REDMEN
(@therealsambo121) reported
@virginmedia When are you going to fix it ????
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Arabella N-R
(@arabellanr) reported
@virginmedia It’s not working on my laptop either, which is nothing to do with Vodafone!
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Kara
(@K4R4_) reported
Listening to my husband trying to stay calm on the phone to @virginmedia while they tell us they can't come out for ten days to fix the broken socket (due to a lazy installation) and disconnected wire meaning we have no internet, and also a health and safety hazard in the house
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Sally Wynter
(@SallyWynter) reported
@virginmedia They promised to review the recorded call and get it sorted plus call me back within 7 days. 2 weeks later, no call and I’m about to be billed again by O2 despite never agree to this. The manager has not actioned at all according to notes. Disgrace
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Rosie
(@LoveRosiee1) reported
@virginmedia is completely down for me so far today.. no TV, no internet.. no warning or outage update! Yay for getting work done
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Timmy 2000
(@Timmy200012) reported
@virginmedia Thank you @virginmedia . It certainly wasn’t working (Ed shown by the screenshot), 43 hours ago when I asked for your help. Is it normal to have to wait this long for a response? I ask because it seems excessive, I had to remind you, and no apology has been offered.
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Sally Wynter
(@SallyWynter) reported
@virginmedia how do I get help? VM are stealing money from me out of contract and call centre no help
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Michael
(@MichaelLFC5) reported
@virginmedia Been given 6 different days/times when the issue will be resolved. just been put back another 12 hours. only been with you a few months and had 5 engineers out and loss of service every other day. How would i go about cancelling virgin? not providing the service i was promised
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SIMON MAROULIS
(@simonmaroulis) reported
@virginmedia broadband going off and on all day for 3 days now n not impressed litteraly always something wrong with this network