Virgin Media Outage Report in Dyffryn Clydach, Neath Port Talbot, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dyffryn Clydach, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dyffryn Clydach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dyffryn Clydach, Neath Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Gorseinon, Port Talbot and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Neath |
Phone | |
| Swansea |
TV | |
| Swansea |
TV | |
| Gorseinon |
Internet | |
| Port Talbot |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Dyffryn Clydach, Wales
Latest outage, problems and issue reports in Dyffryn Clydach and nearby locations:
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Sophie 🇬🇧🏴🏴
(@Leelamou) reported
from
Swansea, Wales
@virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.
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Val
(@Botleylady) reported
from
Swansea, Wales
@virginmedia Reading @StrictlyDavina comments regarding lack of customer service with @VirginMedia I wholeheartedly agree ; it leaves a lot to be desired . @virginmedia need to apply the service the customers are paying for instead of continually increasing their prices .
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del
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Val
(@Botleylady) reported
from
Swansea, Wales
Reading @StrictlyDavina comments regarding lack of customer service with @VirginMedia I wholeheartedly agree ; it leaves a lot to be desired . @virginmedia need to apply the service the customers are paying for instead of continually increasing their prices .
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Kevin Child
(@KevDocChild) reported
from
Swansea, Wales
@virginmedia please sort yourselves out, we’ve been without TV all day, WiFi on and off all day. I pay you handsomely for a service that you rarely deliver to expectations #poorservicestanards #awfulcustomerservice #timetoconsideranewprovider
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you
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Swansea Sixth form College
(@Sixth_Form_Coll) reported
from
Swansea, Wales
@virginmedia so disappointed with your service. It’s been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.
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Hywel
(@Hywel79) reported
from
Swansea, Wales
You'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working
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Val
(@Botleylady) reported
from
Swansea, Wales
@virginmedia I’m totally disgusted with your call centre service I’ve just had a call from them & the person in question conveniently cut me off whilst in process of speaking to him. This has happened before & a complaint ignored. Value your customers you don’t know the meaning
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Wayne Birch
(@WayneBirch11) reported
from
Swansea, Wales
@virginmedia just awful customer service just had a agent laugh at me down the phone it’s now 14 days with a damaged phone
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Angharad Stenner
(@SproutStenner) reported
from
Cefn Cribwr, Wales
@SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin
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Ben Lewis-Bloor
(@BenSwansea) reported
from
Swansea, Wales
@virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ
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Kevin Child
(@KevDocChild) reported
from
Swansea, Wales
@virginmedia There are plenty of issues in Swansea with your service it seems.
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Graham Crowley
(@crowley180) reported
from
Pyle, Wales
@Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Green
(@ado141) reported
@mikebroome_mike @virginmedia Mines not working. Also TS10
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Moe
(@more_oke) reported
@Mr_S_David @virginmedia I'm having issues. The screen is blank.
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Tabula Rasa
(@QuintRuden) reported
@virginmedia Try testing 483 A BARKING ROAD PLAISTOW E138PS NEWHAM. THE RESIDENTS THERE ARE KNOW HACKERS AND FACE CAUSED TECHNICAL ISSUES WITH THE SERVICE B4 TO TRY N BLOCK ME THE NEIGHBOUR DOWNSTAIRS CAUSE THEY ARE SPITEFUL A INCONSIDERATE HATEFUL PEOPLE. the fault will be caused by them
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Elliott
(@ElliottHogg1989) reported
@SalandRuby @virginmedia Well if you was at work, you wuldnt even know there was a problem
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Arsling
(@Kooljay316) reported
@virginmedia any issues is Dorset as my tv is giving me a v53 code that I cannot check on your website?
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Tom Lawlor
(@trlawlor) reported
from
Leeds, England
@virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.
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Daryl Gardner, Sewage Britain resident
(@DarylSGardner) reported
@huntsblue @virginmedia @SkyUK I lost all 3 services last week, TV down today. Broadband goes down all the time. I’m self employed and this literally loses me income.
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Clare 🏴💙
(@chilly_spurs) reported
@virginmedia i know you’re busy trying to fix the TV & website problems at the mo but any chance that we’re going to get Disney+ on the 360 box this year? Would also be good to get the rest of the functions that’s on the V6 box but I think that would take a miracle!
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Stephen Miller
(@BoyCharioteer) reported
@DjDirtyDan87 @BenShoveller We simply switched to the old TV aerial on the freeview TV set. The premium TV is off for a few hours. If that is the worst that people are suffering then they are very lucky people. I always found Virgin Media service excellent.
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LSOinferno
(@LsOinferno) reported
Currently testing out @EE 5G as a tethering option for tonight’s stream, might be a slight drop in quality of picture but as yet @virginmedia been down for a few hours, sound coming through as stable, and seem to be managing 480p with no dropped frames.