Virgin Media Outage Report in Bridgend, Wales
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The latest reports from users having issues in Bridgend come from postal codes CF31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bridgend, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bridgend, Wales
The most recent Virgin Media outage reports came from the following cities: Pontypridd, Port Talbot, Rhoose, Neath, Tonypandy and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Pontypridd |
Internet | |
| Pontypridd |
TV | |
| Port Talbot |
Wi-fi | |
| Rhoose |
Internet | |
| Neath |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bridgend, Wales
Latest outage, problems and issue reports in Bridgend and nearby locations:
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia
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Bethan
(@_bethancottrell) reported
from
Pontypridd, Wales
@virginmedia are services down currently? My router is flashing green symbols - I’ve been on the phone to you and have tried resetting but no luck...
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone
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Robbie Phillips
(@RobbieP99625428) reported
from
Aberavon, Wales
Virgin Media nightmare to get advice and problems sorted
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia network is the worst WiFi I have ever witnessed in my life.
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Karyn Phelps
(@Karyn_P2018) reported
from
Church Village, Wales
@SophieEB @virginmedia Can you sort my internet issues please?
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Nett 🏴
(@NettThom) reported
from
Neath, Wales
Customer service is an alien concept to @virginmedia
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@virginmedia What a ridiculous company. You install Virgin in my street ruining all the pavements and drives. But also damage my car I was told it would be sorted a month ago and I’m still waiting. I’m livid and want it sorted!!
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Sarah Tamsin
(@Tamsininnit) reported
from
Pontypridd, Wales
What's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡
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Kevin Williams 💙💛🏴
(@williamsk67) reported
from
Treharris, Wales
@JonoMoulds We’ve got a problem with Virgin media, too. We cancelled his mobile phone contract when it ended, but they kept on charging him. I cancelled his DD, now they are threatening to send the bailiffs round. Absolute ***** the lot of them. I’m ****** fuming butt!
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?
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Paul Dignam
(@pauldignam) reported
from
Pontypridd, Wales
@AdamLee2011 Same not working for me either @virginmedia
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.
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ANDREW JUDD
(@cardiffrebel) reported
from
Pontypridd, Wales
@SonyUK #Xperia5II @virginmedia need help activating WiFi calling on my wifes new Xperia 5ii have gone in to settings to activate but option missing?
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.
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alex wright
(@aliander) reported
from
Pontypridd, Wales
@virginmedia I'm fed up of trying to get in touch to sort out my rubbish broadband service, due to the fact you cant keep your end of the contract please cancel mine.
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@virginmedia how can I get in contact with customer services?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@rob_b103) reported
@virginmedia upgraded to tv360 and the netflix app is rubbish. Signed out every couple of days. Wouldn't be so bad if the mobile app let you actually type it in, but no, that's terrible, so no surprise, it doesn't. Any suggestions?
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Kobina
(@manlikekobzuna) reported
@virginmedia my TV box has randomly stopped working? Can you help me troubleshoot this problem please? I've done everything from switching everything off the mains and still nothing!
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MandyMoo
(@AmandaJane100) reported
@MoneySavingExp I tried to haggle as @virginmedia was increasing my package by 33%. They were not interested or very helpful. Customer service shocking!
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Lee Mason
(@pablo3479) reported
@virginmedia I misspelt my surname and it came back as no issues reported. I then typed in my surname properly and it came back with issues with broadband and TV services
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Benji Craske
(@BenjiCraske) reported
@virginmedia you are charging me £74 a month (and soon over £90 a month) for broadband. I can get double the broadband speed with BT for only £30.99 I want to cancel and move and have been trying for 3+ days but it's impossible. At this point you're just stealing my money.
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Steve Brooks
(@stephenbrooksUK) reported
@769inc @virginmedia Their webpage say the service might not be back until tomorrow afternoon!
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grumpy_bob
(@grumpybob2) reported
@virginmedia We are in central London (Islington). Your network failed 0300 Weds 22 Feb. Since then your service page say 'problem in your area'. Any clue when you are going to fix it?? How can you be so bad in central London? Any update on when you will fix? #AnyoneButVirgin
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Alma
(@Alma1884ok) reported
@virginmedia You are joking right? Why don’t you try giving that number a call or testing the online service. It is literally impossible to get through.
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Jennifer Ann Jones
(@jenjon23) reported
@virginmedia I'm free between 10-2. I want an investigation why the service has been inconsistent, incorrect, and so poor. Call handlers do not have the time or resources to step away from their headsets to look into this. I'm just fed up of the lack of ownership, too focused on quick calls.
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Irfan
(@1rfansays) reported
@virginmedia wifi has been down in my area for more than a day now, everytime I call it says the same message...when will this be fixed???