Virgin Media

Virgin Media Outage Report in Bridgend, Wales

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The latest reports from users having issues in Bridgend come from postal codes CF31.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bridgend, Wales 11/13/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bridgend, Wales

The most recent Virgin Media outage reports came from the following cities: Port Talbot, Pontypridd, Bridgend and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomPort Talbot Internet
United KingdomPontypridd Internet
United KingdomPontypridd Internet
United KingdomBridgend Total Blackout
United KingdomPort Talbot Internet
United KingdomPontypridd E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bridgend, Wales

Latest outage, problems and issue reports in Bridgend and nearby locations:

  • Dex_Fitz 𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?

  • Byron69768507 Byron (@Byron69768507) reported from Pontypridd, Wales

    @virginmedia Crap day and yet again crap broadband

  • dae_1989 Drew Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@dae_1989) reported from Pontypridd, Wales

    Hello @virginmedia. What ******** is going on in the CF postcode?? No phone, internet or TV. Your website says everything is okay. It clearly isn’t.

  • Dex_Fitz 𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia

  • RobbieP99625428 Robbie Phillips (@RobbieP99625428) reported from Aberavon, Wales

    Virgin Media nightmare to get advice and problems sorted

  • George2Rachel Rachel George (@George2Rachel) reported from Neath, Wales

    @virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales

    @virginmedia network is the worst WiFi I have ever witnessed in my life.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Tonypandy, Wales

    @virginmedia I need some help with a question, I keep going to message online but it’s going round in circles

  • _bethancottrell Bethan (@_bethancottrell) reported from Pontypridd, Wales

    @virginmedia are services down currently? My router is flashing green symbols - I’ve been on the phone to you and have tried resetting but no luck...

  • williamsk67 Kevin Williams 💙💛🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@williamsk67) reported from Treharris, Wales

    @JonoMoulds We’ve got a problem with Virgin media, too. We cancelled his mobile phone contract when it ended, but they kept on charging him. I cancelled his DD, now they are threatening to send the bailiffs round. Absolute ***** the lot of them. I’m ****** fuming butt!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @virginmedia What a ridiculous company. You install Virgin in my street ruining all the pavements and drives. But also damage my car I was told it would be sorted a month ago and I’m still waiting. I’m livid and want it sorted!!

  • George2Rachel Rachel George (@George2Rachel) reported from Neath, Wales

    @virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.

  • pauldignam Paul Dignam (@pauldignam) reported from Pontypridd, Wales

    @AdamLee2011 Same not working for me either @virginmedia

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @virginmedia how can I get in contact with customer services?

  • Karyn_P2018 Karyn Phelps (@Karyn_P2018) reported from Church Village, Wales

    @SophieEB @virginmedia Can you sort my internet issues please?

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales

    @virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone

  • Dex_Fitz 𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Pontypridd, Wales

    What's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡

  • Dex_Fitz 𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • VACAYBIBLE tay !! (@VACAYBIBLE) reported

    @virginmedia hey bestie i don’t know what that means but it’s not working again xx

  • jussisallinen Jussi Sallinen (@jussisallinen) reported

    Someone dug up @virginmedia fiber? This long service distruptions rarely happens these days..

  • kakaahmed1 A (@kakaahmed1) reported

    @virginmedia we’ve been told in a very rude way there’s nothing we can we can do about it and then said it will connected on 2 days then back to you’ve lost it! My mum was told “deal with it” im sorry but my mother is old and will have her spoken to like this! Sort this issue out

  • cthreeo3 C3 💙 (@cthreeo3) reported

    @virginmedia broadband on status checker is showing ok in GU14 but I have no connection. Rebooted modem but it is not connecting. Several short dropouts over the past few days but has been down for past few hours. What’s up? Impacting employment !

  • ShivemP shiv (@ShivemP) reported

    @virginmedia internet is down can you let me know a rough time for a fix or an update

  • tomdoode259 Thomas Daniel (@tomdoode259) reported

    @virginmedia 4th time your internet is off in 5 days. Try to call customer services and they aren’t bothered no offer of recompense. Been with you for 10 years think it’s time for a change

  • SulaymanHussein Sulayman Hussein (@SulaymanHussein) reported

    @virginmedia you pieces of ****. Making me pay for Internet and you can’t even give me a stable connection. #YouLittleFraudsters

  • stu_maun stuart maun (@stu_maun) reported

    @virginmedia please can you tell me when I can get out of this contract?? 125718006 wish I never left sky 🤮

  • sophierigg3 sophie rigg (@sophierigg3) reported

    What is actually wrong with virgin media internet, paying £80 or summit a year/month for it to keep lagging and constantly keep going down or cutting off for no reason ?! Acc rubbish ! @virginmedia sort it out please 😤

  • GTFOBangerz Gabriel!🏌🏿‍♂️ (@GTFOBangerz) reported

    @ayothebrat ***** I'm not even able to login virgin media wont let me access my vpn