Virgin Media outages and service status in Bridgend, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Bridgend, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 26, 11:35 AM GMT+1.
- TV (66%)
- Internet (21%)
- Wi-fi (14%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bridgend, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bridgend, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bridgend, Wales
The most recent Virgin Media outage reports came from the following cities: Neath, Pentre, Pontyclun, Pontypridd, Porth, Port Talbot, Maesteg, Tonypandy, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Neath
|
Internet | 15 hours ago |
|
Pentre
|
Internet | 1 day ago |
|
Pontyclun
|
Wi-fi | 1 day ago |
|
Pontypridd
|
Internet | 3 days ago |
|
Porth
|
Wi-fi | 4 days ago |
|
Porth
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bridgend, Wales
Latest outage, problems and issue reports in Bridgend and nearby locations:
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Emma fiona rawlings (@emzyfifi) reported from Port Talbot, Wales@virginmedia omg my ITV has gone down and I'm missing #Corrie 😫
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Lee Gilbert (@LeeMGilbert) reported from Pontypridd, Wales@virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !
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Bairdy 💙 (@bairdyblues) reported from Church Village, Wales@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Sara-Jane (@identiti32) reported from Price Town, Wales@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.
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Rhys Caswell (@CaswellAlun) reported from Pontypridd, WalesVirgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.
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Michael (@MikeARose98) reported from Cwmafan, Wales@virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡
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Brian Parsons (@parsons_brian) reported from Port Talbot, Wales@virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del
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Sarah Tamsin (@Tamsininnit) reported from Pontypridd, WalesWhat's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales@virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia
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JonJamesPhotography (@JonJamesPhoto81) reported from Port Talbot, Wales@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
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Gareth Slee (@garethslee) reported from Port Talbot, Wales@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you
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Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia thank you for keeping me on hold for the last 35 minutes then disconnecting me. I really didn’t have anything better to do on a Friday evening. Useless customer service continues
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Jonathan Tobin (@JonoTobin) reported from Aberavon, WalesSpend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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NATALIE BALL 🛡️ (@Natalieball1984) reported from Skewen, Wales@virginmedia I never received a final bill on paper, only paperless but because it's been so long now, none of that information is on my account anymore when I log in! I've looked now & it's giving me no info. Can u please DM me so I can send my customer number & u can looking into this plz!
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave
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Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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alex wright (@aliander) reported from Pontypridd, Wales@virginmedia I'm fed up of trying to get in touch to sort out my rubbish broadband service, due to the fact you cant keep your end of the contract please cancel mine.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mo (@MrsPeebs208) reported@JShine06 @virginmedia We left Virginia media because they are terrible and there customer service is atrocious you are better off going to someone else
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Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈⬛🌌🌙 (@celestialdawwnn) reported@virginmedia broadband has been down all day in da14, when is this expected to be resolved? Thank you
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Matt (@MattB_MUFC) reported@Fiercely_FE @virginmedia Yeah for some reason that's in the extra TV channels package rather than sports, have the same issue in the NFL season as that's what they put Redzone on
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Albert Ramsbottom hyperboreansocialist. (@AlbertRamsbott1) reported@anon_opin I keep getting calls from supposedly Virgin media. They ask me for customer number, I say I don't know, well if you'd just like to log into your account. No I wouldn't. Well, can you confirm you address,no you tell me, you should have it in front of you. Then they hang up
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Rachael Cassidy (@RachaelCassidy3) reported@virginmedia There are no known issues. We have booked an engineer but nothing till Friday afternoon and I work from home. So an unable to work
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Simon Beals (@SimonBeals2) reported@virginmedia please can you tell me why your boxing pay per view never works properly please? No such issues with Sky pay per view.
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JohnA (@PerfectTPuglet) reportedVirgin Media. The only company who constantly put their prices up while their service constantly goes down. Useless.
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Ferdi Rezvan (@ferdi_rezvan) reported@virginmedia For the last 72 hours the internet goes down around 930 and comes back up in the evening. What is going on? I have sent a DM and not getting a response
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metoyou123 (@metoyou123) reported@virginmedia why is there constant issues in my area ? Today's issue is intermittent signal apparently your service is an absolute joke broken more than it works seriously poor
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🎭🏴not-so essential worker (@Djfoldy69) reported@virginmedia tv down in sa1 area. Site says issue was detected on the 18th, it's the 26th and it doesn't give any update?