Virgin Media

Virgin Media Outage Report in Bridgend, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Bridgend come from postal codes CF31.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bridgend, Wales 02/22/2025 05:25

February 22: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Bridgend, Wales

The most recent Virgin Media outage reports came from the following cities: Port Talbot, Neath, Pontypridd and Bridgend.

Loading map, please wait...
City Problem Type Report Time
United KingdomPort Talbot Internet
United KingdomNeath Internet
United KingdomPontypridd TV
United KingdomNeath TV
United KingdomNeath E-mail
United KingdomPort Talbot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bridgend, Wales

Latest outage, problems and issue reports in Bridgend and nearby locations:

  • FROMMARGAM M (@FROMMARGAM) reported from Margam, Wales

    Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.

  • Michael73271023 Michael Jenkins (@Michael73271023) reported from Dyffryn Clydach, Wales

    @virginmedia sort your internet out as it's not working yet again

  • DSebburn Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years

  • LeeMGilbert Lee Gilbert (@LeeMGilbert) reported from Pontypridd, Wales

    @virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Tonypandy, Wales

    @virginmedia I need some help with a question, I keep going to message online but it’s going round in circles

  • Byron69768507 Byron (@Byron69768507) reported from Pontypridd, Wales

    @virginmedia Crap day and yet again crap broadband

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

  • George2Rachel Rachel George (@George2Rachel) reported from Neath, Wales

    @virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @virginmedia how can I get in contact with customer services?

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Pontypridd, Wales

    What's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @virginmedia What a ridiculous company. You install Virgin in my street ruining all the pavements and drives. But also damage my car I was told it would be sorted a month ago and I’m still waiting. I’m livid and want it sorted!!

  • NessafromNeath Vanessa Walsh (@NessafromNeath) reported from Neath, Wales

    Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia

  • grumpyoldprof Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales

    @virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!

  • CaswellAlun Rhys Caswell (@CaswellAlun) reported from Pontypridd, Wales

    Virgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales

    @virginmedia network is the worst WiFi I have ever witnessed in my life.

  • williamsk67 Kevin Williams 💙💛🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@williamsk67) reported from Treharris, Wales

    @JonoMoulds We’ve got a problem with Virgin media, too. We cancelled his mobile phone contract when it ended, but they kept on charging him. I cancelled his DD, now they are threatening to send the bailiffs round. Absolute ***** the lot of them. I’m ****** fuming butt!

  • pauldignam Paul Dignam (@pauldignam) reported from Pontypridd, Wales

    @AdamLee2011 Same not working for me either @virginmedia

  • garethslee Gareth Slee  (@garethslee) reported from Port Talbot, Wales

    @virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.

  • dae_1989 Drew Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@dae_1989) reported from Pontypridd, Wales

    Hello @virginmedia. What ******** is going on in the CF postcode?? No phone, internet or TV. Your website says everything is okay. It clearly isn’t.

  • Dex_Fitz 𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Queenof_Speed Diana V 🇮🇹 (@Queenof_Speed) reported

    @virginmedia Could this be linked to Facebook outage?

  • holliethedollie Hollie • 이헐리 (@holliethedollie) reported

    @virginmedia But obviously there is something wrong as it keeps dropping out when streaming TV… can you help please?

  • MyLittleToy LittleToy (@MyLittleToy) reported

    @virginmedia I've rebooted the router but the problem persists. What is a pin hole reset and will that clear all my settings?

  • Alex79uk Alex79, OK? (@Alex79uk) reported

    @TanyaFen @alex_mcdonnell @VodafoneIreland Yeah our Virgin Media on and off, Facebook and What's App not working either. So no, it's not "just Vodafone".

  • rwieczorek Richard Wieczorek (@rwieczorek) reported

    @virginmedia I did call! I called before tweeting. The lady told me to turn it off and on again (like we all haven’t done that throug my the day eh?), then, I kid you not, told me to decouple from my network and put the password in again. Not sure if she was serious. I didn’t do it.

  • __Tjsmith (TJ) murphy stan acc (@__Tjsmith) reported

    Socials down, virgin media down, what ever will we do

  • leilirosee L⚡️ (@leilirosee) reported

    Fckinnnnnn is virgin media down too cause my tv doesn’t even work wallah I’m acc so mad 😡😡

  • Matty_McHugh Matthew McHugh (@Matty_McHugh) reported

    @virginmedia how do I get in touch with somebody. Your service centre is down and I cannot get access to the internet. Load of rubbish

  • 360_Promo Liz A Kelly (@360_Promo) reported

    @virginmedia i am at the end of my tether with constant problems with you guys. Either broadband, tv. Not sure about the phone...gave up using the landline years ago. Cant even check service update cos ur working on yr site 🙄

  • kopite_205 kopite205 (@kopite_205) reported

    @virginmedia hi WiFi is down in wallasey have you had any other reports of trouble in that area?