Virgin Media Outage Report in Croston, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Croston, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Southport, Leyland, Wigan, Preston, Blackburn, Blackpool, Ormskirk and Westhoughton.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Internet | |
| Leyland |
Internet | |
| Wigan |
Internet | |
| Wigan |
Internet | |
| Wigan |
Internet | |
| Preston |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croston, England
Latest outage, problems and issue reports in Croston and nearby locations:
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia Someone else has called me since and had said she's going to call me back and look into it. But I was just so frustrated with the way he spoke to me. I'm not one for just googling random sites but this was on one of your forums and it's the exact same issue!
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia Hi!! Just letting you know my land line issue still isn't fixed. Someone is supposed to be calling me back today. I'm really hoping they do. Just wanted to say thanks to Robert too for being so helpful. Despite this still driving me mad.
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it
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Paul Flores
(@RajFlores4) reported
from
Blackpool, England
@virginmedia hi, are you having connection problems?
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia But on the online forum it says others have had the same problem and your technical department need to contact Sky and the line needs to be routed to you again as it's a porting issue. I can't see any other examination although I appreciate I'm not a technician.
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia He said it '100% wasn't a porting issue' and that he would look into it but that wouldn't be the answer. Another lady called me later on a few times and asked me to call our land line on three separate occasions and she could call back to get the times. But haven't had a call yet
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@virginmedia Would love it if they could come out and fix it, last visit did the best he could but I wonder do BT have better equipment?
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Mike Leigh
(@mikeleighwigan) reported
from
Wigan, England
@virginmedia And believe me after 10 year service never missing a bill and taking every service I will not be back after this. Not my fault you cannot supply a service so why there is no compromise? Disappointed
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Phil
(@philstandish) reported
from
Bryn, England
@virginmedia Hi. I've had major issues since I rejoined Virgin just before Christmas. I was passed to the Elite team, who did what they could to resolve the Wi-Fi signal issues I was having. Now in the last 48 hours the WiFi has gone down twice for several hours. But yesterday TV & phone too
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sarah
(@ms_sasmassey) reported
from
Preston, England
@virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia The Internet service in FY4 Blackpool has been dropping in and out, apparently there's an issue in the area
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄
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Toby Varsanyi
(@tvarsanyi) reported
from
Bryn, England
@virginmedia after 15 years loyal custom I decide to cancel my contract because I am moving home and you charge me £50 in cancellation charges. Classy. I won’t be using you again.
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Mohammed Seedat | Sports Marketing
(@mseedat0) reported
from
Preston, England
@virginmedia my network is very poor! Getting no signal at all.
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@virginmedia hi!! We're having issues calling our landline from Vodafone mobiles. Have googled and it looks like it's a porting issue. But one of your technicians has just called and talked to me like I'm stupid and told me it's not. Can you help???
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jenna Gleespen
(@JennaGleespen) reported
@virginmedia Unless you can assure me that this will not go in circles AGAIN and they can get a tech out here to fix this earlier than end of week then don’t waste more of my time or patience
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Name cannot be blank
(@carter_boy81) reported
@virginmedia The agent was very dismissive. The outcome was that if anything was removed from her service it would make minimal difference to her bill because she's on "such a great deal". Is it standard practice for you to keep calling vulnerable people and hounding them?
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Drewery ****
(@drewerydyke) reported
@virginmedia Thanks. I last had an ethernet cable a decade ago. Has Virgin service declined to that of over a decade ago? Is that also why the helpline disconnected 3 times, too? I cannot reach you save via twitter, so I am not sure how best to continue your agents.
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Michael Owens
(@michaelowens868) reported
@virginmedia the Internet has been soo slow for the last 2 days, I've restarted the router multiple times an it hasn't worked
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……….
(@_SS07_) reported
@RabLEE3 @virginmedia The customer service is a joke
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……….
(@_SS07_) reported
@virginmedia @Rebecca46338538 Can u help me please your customer support is shocking?
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Dionne walker
(@deewalker2002) reported
@virginmedia trying to cancel absolute nightmare Several calls transferred from person to person told the issue has been sorted then we continue to have virgin active and we now have another supplier this has been 6weeks of issues #worstcustomerservice
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General Dalgardo
(@GeneralDalgardo) reported
@virginmedia Got four complaints in with virgin media starting from 4th March. Your uk customer service agent called last week at 1pm to advice me she would call me by 8pm. No call back, waited in all day. As I said your @virginmedia are a disgrace
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Joyce Cotton
(@Joyceeee77) reported
@virginmedia Well over a week ago, one sounded asleep the other was no help in fact quite stroppy ended hanging up on her. Really am sick of this unhelpful company,