Virgin Media outages and service status in Croston, England

Problems in the last 24 hours in Croston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croston, England

The most recent Virgin Media outage reports came from the following cities: Leigh, Blackburn, Preston, Leyland, Wigan, Blackpool, Chorley, and Southport.

City	Problem Type	Report Time
Leigh	Wi-fi	1 day ago
Blackburn	Wi-fi	2 days ago
Blackburn	Internet	2 days ago
Preston	Wi-fi	2 days ago
Blackburn	Wi-fi	2 days ago
Leyland	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Croston, England

Latest outage, problems and issue reports in Croston and nearby locations:

• 
  TheAspiLawStudent (@LawAspi) reported 31 seconds ago from Chorley, England

  @virginmedia @JTCHANGINGBIZ Whilst they provide a marginally better speeds than competitors their customer service is just non existent, until you say you're leaving..

• 
  Chris Webb (@ChrisPWebb) reported 5 minutes ago from Blackpool, England

  @virginmedia It says no issues but it keeps cutting out 2/3 times a day.

• 
  Katy Molyneux (@boardchik) reported 7 minutes ago from Standish, England

  @virginmedia Internet is down again!!! I don’t need this when working from home! And before you ask I have done every step you ask us to do!!

• 
  Steve Pouncey (@Steveo67) reported 8 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  dannyWAFClannon (@DannyLannon) reported 11 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Paul Stockton (@pstock62) reported 12 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 12 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  Tᴏᴍᴍʏ Nᴇʟsᴏɴ (@furburger12) reported 17 minutes ago from South Shore, England

  @virginmedia KEEP GIVING ME INTERMITTENT SIGNAL AND ILL START INTERMITTENTLY PAYING MY BILL, this is a ******* joke man 😭

• 
  Andy 'life is short' Docherty (@docherty53) reported 17 minutes ago from South Shore, England

  Morning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?

• 
  Liz Tuite (@tuite_liz) reported 18 minutes ago from Atherton, England

  @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

• 
  Stephen Murtagh (@TheRealRagtag) reported 27 minutes ago from Penwortham, England

  @virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.

• 
  Chrissie Fuller (@miteamshirts) reported 31 minutes ago from Chorley, England

  Re Virgin Media Live TV outage. Internet still working as is Netflix, Amazon Prime and My Recordings. Catch-up/binge day!!

• 
  Graeme Radebe (@Radebreast) reported 32 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 34 minutes ago from Wigan, England

  @virginmedia Yeah.. apparently its down in WN1 but nobody is telling me what's wrong or how long it will take. I need Internet to work.

• 
  Rick Leeming - Beaker (@BeakerRick) reported 39 minutes ago from Preston, England

  @virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.

• 
  Steven Michael Macdonald (@NowHearThis1) reported 40 minutes ago from South Shore, England

  @virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??

• 
  Liz Tuite (@tuite_liz) reported 41 minutes ago from Atherton, England

  @virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician

• 
  owen southworth (@obpls1995) reported 42 minutes ago from Wigan, England

  @virginmedia question for you. If I enter a contract with you where you promise X service +items and I promise to pay X amount. If I don't pay X amount am I breaking the contract?

• 
  Steven Michael Macdonald (@NowHearThis1) reported 42 minutes ago from South Shore, England

  @virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.

• 
  strange little Flo (@FloButcher84) reported 45 minutes ago from Blackburn, England

  @virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allen Johnson 🇵🇸 (@AllenJohnson18) reported 8 minutes ago

  @virginmedia I have been without internet, phone and tv since Thursday 13 August. Despite 4 engineers from VM and 3 Commex 2000. I have been blatantly lied to by your customer service team who made me wait 5days for an appointment. Sick of Virgin Media

• 
  Jim_Bo (@burchett84) reported 8 minutes ago

  @virginmedia Hello, can someone please help me regarding my account.

• 
  Ian Abbott (@IJTrueBlue) reported 11 minutes ago

  How do I make a complaint about your doorstep cold callers @virginmedia

• 
  Dips (@Ndola19) reported 14 minutes ago

  @moonpeach212 @virginmedia Hey, VM will not sort anything out. I have spent so much time trying to sort out my issue as O2 failed to apply my Volt benefit. VM claims they have done everything while O2 claim they are waiting for VM confirmation. They drag the issue out hoping you will go away

• 
  Alan Owen (@AlanOwen1947) reported 15 minutes ago

  @JFab208 @virginmedia 502 and 503 plus a couple of movie channels are pixalating all the time and unwatchable,says trying to fix!! and that was weeks ago, paying £105 a month for crap service

• 
  Keeley 🌻 (@Keeleyeveline_) reported 17 minutes ago

  @teenarani @virginmedia Hopefully it gets back up and running ASAP. Went to go onto my laptop and couldn't connect to the Internet that's the only reason I new it was down otherwise I wouldn't have

• 
  Cameron thompson (@CAMERON1Tzz) reported 17 minutes ago

  @virginmedia internets been off since Thursday hurry up and sort this out ur company takes enough money. Terribly handing these problems we pay u give internet and tv not fix the problems cause that are always on the company’s end.

• 
  Bartłomiej Hajduk (@bart_hajduk) reported 19 minutes ago

  @virginmedia I've written to the local council, hopefully they will enforce the repairs or issue a fine.

• 
  Anthony Hockey (@AnthonyHoc69184) reported 24 minutes ago

  @virginmedia why does the internet keep dropping in and out, affecting interactive services on my tv box? I assume it’s either because the equipment is reconditioned or your system is poor

• 
  Gary Adams (@GazzaAdams) reported 26 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have been without service for most of the day, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.