Virgin Media Outage Report in Croston, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Croston, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Wigan, Leyland, Skelmersdale, Southport, Blackpool, Preston, Leigh, Upholland and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Croston, England
Latest outage, problems and issue reports in Croston and nearby locations:
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Cass
(@rascas1) reported
from
Wigan, England
@virginmedia does anybody really care second tweet numerous calls no answered got blisters on my ears I want to make change to my contract to help through these times but your customer service seems to gone awol why not putt something on your web page we’re this can be done
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Karen Jacqueline
(@KazF2010) reported
from
Westhoughton, England
@Netflixhelps No error message but it takes ages to load and then will pause..... and not play...... never know such a slow service considering I'm paying extra for this on @virginmedia
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Dean Kamitsis
(@deankamitsis) reported
from
Preston, England
Hey @virginmedia I’m going round the bend trying to cancel services with you for over a week now. I’m deaf so can’t call, I’m not receiving responses via SMS or Live Chat. No emails, nothing.
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Tammy
(@MissT2009) reported
from
Blackpool, England
@virginmedia Fine. I'll just cancel my account then seem as I can't speak to anyone to resolve my issue
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Cass
(@rascas1) reported
from
Wigan, England
@virginmedia No yourstating something you can not Provide after 47 mins your phones drop out the web site robots help chat tells me to ring very poor
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emma louise crowther
(@emma1995_louise) reported
from
Wigan, England
@virginmedia will my local virgin media store be able to help me understand why i now owe money after being told i was in credit i rang but i couldn’t understand the person on the phone
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Retep Nosnibor
(@croupier1970) reported
from
Blackpool, England
@virginmedia I've just filled I the feedback form with a zero. No one called back and it is now 4 hours since the call. Our Internet (wifi) is working after being without all day & on and off over previous 24 hours. Just awful service. Truly our worst experience ever!!!
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Cass
(@rascas1) reported
from
Wigan, England
@virginmedia how does one get in touch Phone cuts out after 45 mins being told waiting time is an hour tweets not answering I’m still here after after 2 days very poor customer service how do I reduce my present package 6 hours on the phone yesterday in total 45 mins in a que now
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Danny McKeown-Henshall
(@Dannymaddog) reported
from
Whittle-le-Woods, England
@PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia Is there an issue with Virgin TV. Got V53 error. Looked at problems in our Area (Wigan) no issues..
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Graham Duke
(@coffiman48) reported
from
Maghull, England
@virginmedia have been experiencing problems with v go app for 2 days keeps saying service not available and also remote app will not load keeps freezing are you having problems
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Hi Ty 4 the reply. Very frustrating when I'm using data at home just to receive watsapp messages. i spoke to someone yesterday afternoon. Some settings were changed & was promised it would elevate the problem, but as I described to the chap on the phone this will not rectify it.
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Nick
(@HeywoodNick) reported
from
Preston, England
@virginmedia I cant sign into virgin go....trying to watch the football tonight...but says it cant sign in now and to try later....please help...
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David
(@dave6018) reported
from
Penwortham, England
@virginmedia I will know more later when champions league football is on, but after a while on 4k the box will crash and reboot its self , but just replaced the hdmi cables so I will see how it goes, but normally I cant fault your service
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Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
Debating whether to switch from @virginmedia to @skytv after being told I can’t get new deals as I’m a loyal customer of 9 years. They’ve also put the price of my package up twice in the last 8 months 😬
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David
(@dave6018) reported
from
Leyland, England
@factuk @SkyUK @virginmedia @Facebook Thanks just annoys me, I pay for full tv service and idiots reselling mean I have to pay more for my legal services
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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Graham Duke
(@coffiman48) reported
from
Maghull, England
@virginmedia tv service down have been waiting for an hour on hold I have just moved a week ago to virgin and in 20+ years never had this problem with sky
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Stu Nicholls
(@stu_nico) reported
from
Walton le Dale, England
So the lack of response and the fact there is no online option to manage my BT Sport subscription means I have no option to choke up the call lines.. So much for easing the burden and stress on the customer service teams you employ @virginmedia @Virgin
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Andrea Walsh
(@alwalsh72) reported
from
Chorley, England
@virginmedia we cannot report because everything is down. It's up and down the whole of the country
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CryptoGuru
(@dez_dorman) reported
@melsoutar @virginmedia I’ve had no phone service for weeks - (bill is always 👌🏼) 8+tweets pathetic bot-line replies. started to cc @richardbranson in! Mildly improved replies NO SOLUTIONS offered except a bogus WA message #. Contacted OFCOM & Ombudsman… VM not signed up to their scheme 🙀
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Gillian Fielding
(@g_fielding) reported
@virginmedia All are wifi. They have always been on wifi and have not had issues like the last 24 hrs. Speedtest is showing 3-8 mbps. I pay for 100 or 200mbps.
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Rebecca Thomas
(@Barrister42) reported
Absolutely fed up with @virginmedia and their hopeless internet. Constantly going down.
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Rees
(@rees_britt) reported
A thread on why you should never get WiFi with @virginmedia, which ultimately has left me without WiFi again tonight…
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OpTiC
(@OpticScythes) reported
@virginmedia Sr5 area services are running utter poop this **** every week and its annoying af
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IrishCath
(@xart00n) reported
@conor_pope Bad: AIB, VirginMedia, HSE (cannot think of any good ones)
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Brad!!!
(@NiceLovingFrend) reported
@virginmedia Internet has been ****** up all day. A specific issue, very slow loading of images and Web page media. Unable to play online games with a stable connection It is currently unusable as the issues above have been exacerbated, 0 loading/sending of media Southampton
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Dwarf_Whaler
(@Dwarf_Whaler) reported
@virginmedia so with all the years of brilliant service I think our time together has finally come to an end with the failure of being able to provide actual technical support and 3 failed attempts of having an engineer come round to replace my router with no compensation or fix
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Rees
(@rees_britt) reported
This is the first issue which still hasn’t been resolved. Even they left me with no internet, due to their issues they can’t fulfil what they promise regarding compensation. So completely ignore any promises on @virginmedia website re that
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Rees
(@rees_britt) reported
Soon enough, the problem was resolved, however our broadband was still offline, so I called virgin media, they assured me there was still a problem.