Virgin Media

Virgin Media Outage Report in Croston, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Croston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Croston, Lancashire, England 01/11/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Croston, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Wigan, Leyland, Skelmersdale, Blackpool and Chorley.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn E-mail
United KingdomBlackburn TV
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn TV

Community Discussion

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Virgin Media Issues Reports Near Croston, England

Latest outage, problems and issue reports in Croston and nearby locations:

  • Mick_Rogers mick rogers (@Mick_Rogers) reported from South Shore, England

    @virginmedia no online help, call centre not answering? Done everything it states on your website and automated call. WiFi signal still dropping out!!!!!! Give us a clue???

  • josie_allan Jo Mclaughlin (@josie_allan) reported from Horwich, England

    I’m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?

  • mallen_87 Matt Allen 🔶 (@mallen_87) reported from Horwich, England

    @virginmedia I would like to cancel my services with you. When I go online to do this I’m directed to call in. When I call in the IVR directs me online. Can you help?

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

  • AliTaylorGolf Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia What time do your customer service phone lines close?

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Leigh, England

    @virginmedia I need to cancel a engineer appointment for Wednesday. I’ve already been on the phone 40 minutes and I’m not waiting any longer especially after being told ‘we’ll prioritise you’. Please cancel it otherwise it’s a pointless trip for your engineer

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything

  • Shigufta1 Shigufta khan (@Shigufta1) reported from Blackburn, England

    @virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable

  • AngWaterhouse Angela Waterhouse (@AngWaterhouse) reported from Euxton, England

    @virginmedia I can’t get through by phone-landline or mobile. Are all your phone lines down? #virginmediadown

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia TV/Broadband issues again! WN2

  • Shinpad11 Mackie 🇪🇺🌹☘️🇸🇱 (@Shinpad11) reported from Wigan, England

    @virginmedia yet another day blighted with intermittent connection. What on earth is happening with your broadband service? Woeful. #Wigan

  • AliTaylorGolf Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia I was offered a price to increase my broadband price by the sales team last week, have just called and been told it’s now double. Now been put through to customer service who can do the deal, on hold forever and it’s was sales who initially offered the price. What’s going on?

  • AliTaylorGolf Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @1Sharpy7 @virginmedia I’ve just been on hold for 90 mins and hung up. Was going to upgrade my speed but might leave. They are so poor at dealing with customers it’s frightening.

  • emmawinstanley1 emma2511 (@emmawinstanley1) reported from Aspull, England

    @virginmedia finding it very difficult to get through to someone to discuss technical support please help

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia your internet service is a ******* shambles. How do I contact someone to make an official complaint about the service I receive. Which is non existent for most of the week?

  • AliTaylorGolf Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @1Sharpy7 @virginmedia @virginmedia are awful aren’t they Nick? The term customer service should be updated to awful customer service!!

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

  • AliTaylorGolf Alastair Taylor (@AliTaylorGolf) reported from South Shore, England

    @virginmedia After waiting over an hour to speak to customer service for over an hour they did nothing so I would imagine you will be about as much help. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahmartin0312 Sarah Martin (@sarahmartin0312) reported

    @virginmedia Still having issues and error codes…..any update??

  • Jerball3 Jeremy Ball (@Jerball3) reported

    @virginmedia @JaffaMafia No one can check the status page because that's down too.

  • Andyhor07625216 Andy horne (@Andyhor07625216) reported

    @virginmedia 4 pm and now I have only 2 channels working ...WHAT IS GOING ON ??????? your company is causing my poor nan distress ....

  • lifeastrin Debby Sainsbury 🕷 (@lifeastrin) reported

    @virginmedia No service here in Bristol

  • Waa6663 Waa666 (@Waa6663) reported

    @virginmedia Why have a customer service number is no answers the call? Yet another failing of VM. Can’t wait to be out of contract and get rid of the worst internet company EVER.

  • Montrealbloke Richard - Entrepreneur & progressive 🇨🇦 🇵🇸 (@Montrealbloke) reported

    @virginmedia @McElvisss Power outage wasn't it? Statement on down detector said that. Restoring more channels, will lose some had previously.

  • Beth_Smith1997 Beth (@Beth_Smith1997) reported

    If we can get through just one month without issues with @virginmedia it would be a miracle. Internet has been on and off all day and no tv channels at all 🙄🙄 Plus trying to get hold of them is like chasing the impossible!!!

  • Justine_F1 Justine (@Justine_F1) reported from Cardiff, Wales

    @virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise

  • craigyoung79 craig young (@craigyoung79) reported

    @virginmedia @ailesabel Yeah if it’s a broadband or phone outage. No mention of TV

  • DavidPe36724722 3rd Avenue Blue (@DavidPe36724722) reported

    @virginmedia Today may we’ll be one of those things that happen. Overall quality and customer service is so poor though .