Virgin Media Outage Report in Croston, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Croston, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Chorley, Blackburn, Wigan, Southport, Preston, Blackpool, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Chorley |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Chorley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croston, England
Latest outage, problems and issue reports in Croston and nearby locations:
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@MintyPNE @virginmedia I ranted & got nowhere. My wife got an engineer round and job sorted (V box on 2nd room) They don't care about customer service.
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
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Jen
(@jeniandersonw) reported
from
Wigan, England
Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia our broadband is down, any idea when this will be back up?
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
Need a new internet provider @virginmedia your service has become unreliable. When I’m trying to learn online and have lost service at least 5 times today already 🤬 #nothappy
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Chris Teeling
(@TeelingChris) reported
from
Ormskirk, England
@KeithJBolton @virginmedia dont take no **** m8💪
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia am I to take your complete and utter silence as the refusal to resolve the outstanding complaint?!? the utter disregard you continuously display towards your customers is disgraceful. You should be ashamed. @MartinSLewis
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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Ruddy
(@srudd1992) reported
from
Leyland, England
@mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Ooo a response! Now I have a dilemma - do I have to complain about the length of time it took to even try to help me with my original complaint? I do sincerely hope I actually get somewhere this time. The time I have spent trying to resolve this is astronomical!
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Mark Baines
(@MarkPBaines) reported
from
Wigan, England
@virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
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Ali Taylor
(@AliTaylorGolf) reported
from
South Shore, England
Hi @virginmedia I’ve been on hold for an hour and you’ve just cut me off!! I take it I need to call back for more of this great service?
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Ali Taylor
(@AliTaylorGolf) reported
from
South Shore, England
@virginmedia Broadband speed issue
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia Virgin tvgo app not working is there a known issue? Please advise
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
@virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia No the light stays white on previous tests the operator said there is a problem and we will send an engineer but then a new hub arrived.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nayan Mistry
(@NayMistry) reported
Virgin media. Useless.customer service. Can't even register my account. Called 3 times but customer service useless. Can't resolve simple issue. Dont join!
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Dave Hodgson
(@EdgeOfAbyssSotf) reported
@virginmedia @jet2tweets so is it normal at virgin to be discrimated against and have some one pretend to be a manager @virginmedia then keep you on the call for 50 mins and then refuse to take your complaint ??????? can u give me your Executive Team info please
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Sam Mardle
(@SamMardle) reported
@virginmedia why are you cutting me off after an hour and two minutes of waiting on the phone on hold? Happened twice now… looks like I’m not the only one. Cost of living and all that.. I thought you’d be wanting to help people?
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Dani McCabe
(@DaniMcCabe_) reported
@virginmedia I doubt there’s any point. I did call customer service. Your agent & his supervisor basically told me tough ****, you didn’t pay your bill on time, so VM charge you as punishment. New company motto? “Stop being poor”
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Emma Carpenter
(@emski350) reported
@virginmedia Can anyone help as I can’t spend another hour waiting for my call to be answered
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Eliot Carroll
(@Southflint) reported
Seriously @virginmedia Your service is appalling. I’ve had to battle to try & get anything done. I then get a random call saying if I don’t commit now to a new contract my fees will be going up. Do you actually want to retain any customers?
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Billy
(@BMcK123) reported
@virginmedia Red button service on Skysports Golf not working again
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Dave Hodgson
(@EdgeOfAbyssSotf) reported
@virginmedia so why is there notes on my account that they cant access unless i give them a part of a pass word which as a person with disbiltys cant do there is notes on the account about this as we have had this issue before i cant use the text service due to my disabilty
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Dave Hodgson
(@EdgeOfAbyssSotf) reported
@virginmedia so is it normal at virgin to be discrimated against and have some one pretend to be a manager then keep you on the call for 50 mins and then refuse to take your complaint ??????? can u give me your Executive Team info please
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Ray Fish
(@RayFish63090861) reported
@virginmedia @ArcticFox1977 Frankly this is not good enough, you are being paid for a service that you are not providing.