Virgin Media Outage Report in Hoylake, Metropolitan Borough of Wirral, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hoylake, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hoylake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Hoylake, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Upton, Prenton, Birkenhead, Wallasey and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
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| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hoylake, England
Latest outage, problems and issue reports in Hoylake and nearby locations:
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia No there isn’t so please message me privately to get this problem fixed ASAP-thank you
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Alison Wright ♌️
(@AlisonHopkin) reported
from
Ellesmere Port, England
@virginmedia sick of this number calling me 07531100101 claiming to be from BT Open reach saying my rooter is slow. Sort out the scammers calling my landline
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paul hallett
(@paulhallett6) reported
from
Birkenhead, England
@virginmedia it's been a good day today I left @virginmedia as they were the worst company I have ever had to deal with..... I hope I never hear from you again
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Stuart
(@stu_the_supply) reported
from
Liverpool, England
@virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!
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MH
(@MarkHughes_) reported
from
Liverpool, England
@virginmedia your internet service is ******* shite and branston shags kids on his little island. Gobshites sort it out
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paul hallett
(@paulhallett6) reported
from
Birkenhead, England
@virginmedia Working ok thay then dissmiss what I was saying putting the phone down.....rude and ignorant..... my wifi hasnt worked since it was put in and still doesn't..... worst service I have ever experienced
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CHELLE | ✞-4∇3:3
(@beakybox) reported
from
Seaforth, England
How much longer is the broadband gonna be down @virginmedia
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@virginmedia Hi, Website says no known issues, however landline has been down since yesterday morning. Engineer booked for Monday, however we have an extremely sick relative who needs to be in contact, nobody on phone (from mobile) is helping with call transfers!
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Anfield Sports
(@anfield_sports) reported
from
Liverpool, England
Sick of how bad our @virginmedia WiFi is. Off more than it is on lately.Yet they don't make contact with us to explain why or any money back for lack of service we receive.Couple that up with having to add data on to our phones to make up for it and fair to say we are p*ssed off
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
There’s a problem with your virgin media no shit. You’re doing updates in my area; I’m off uni sick as a dog with no internet, no tele nothing. **** sake.
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Hayley Baker
(@hayleybaker25) reported
from
Liverpool, England
@virginmedia problems again with virgin broadband and phone in my area not good enough.👎
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia how can I put a complaint in about poor customer service and about a technician appointment being cancelled without being told
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Rachel Barrett
(@Rach_Barrett) reported
from
Liverpool, England
@virginmedia WHY is your online accounting so so bad. Page never loads
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@robcmay @virginmedia That's Public's problem in 11 years of tory Britain. Company profits absolutely soared, Public's rights completely disappeared. Know one to turn to to fight
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Adam Simpson
(@addsimpson) reported
from
Liverpool, England
@virginmedia My broadband is so slow I can't even watch. Etflix without it buffering. Have rebooted and logged onto website to test. Still getting around 5Mbps instead of the usual 200Mbps
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Stuart
(@stu_the_supply) reported
from
Liverpool, England
Yet again had to phone @virginmedia as the broadband is not working properly 2nd time in two days they’ve had to reboot it glad I’m missing the footy again 🤬🤬
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Liam Fitzpatrick
(@LiamFitzy9) reported
from
Liverpool, England
@sky box has just gone off, rang them said I need to get an engineer out £65, and boxes need upgrades another £7 a month. Told them I’ll just cancel it, but I can’t do that over the phone. Just had to buy a £10 day pass on now tv for the boxing @virginmedia see ya Monday
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Ha ha . A keyboard warrior never fails with pathetic accusations
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@virginmedia Landline down has been down for 2 days, spent over 3 hours trying to speak with someone to help but nobody is able to help. Have a sick relative who needs to be in constant touch but yet again Virgin doesn’t care about their customers!
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Billzy
(@Billzy79) reported
from
Liverpool, England
@rteifler @virginmedia We have been a loyal customer for many years 👍😎
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Minchin
(@tomminchin_) reported
@virginmedia Hi, the router is in the only place possible (next to the outlet in the wall) + there are hardly any obstructions to the rooms that have very slow connection. Is there nothing else that can be done? I thought paying for 200mbs, I would be able to have a full speed throughout. Thx
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Marion Barclay
(@mazza77b) reported
Trying to get premier sport on virgin. Cant upgrade. 10 mins on call to get through to an answer machine. No chat help on a sunday. Poor service @virginmedia
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Bernie Mbou
(@BernieMOON7) reported
@MiddleEastEye they use NASA satellite to wire the White House of USA I watched so much election debate of USA I never did before and each time my televising they hostage me to switch from virgin media to sky ( I have been told it was to hide my grooming on bible and all )
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suckmyleftone
(@MadAboutAFC) reported
@virginmedia They suggest nothing except take time off work which I can’t get as it’s not enough notice. I’ve already had a replacement hub hence why it’s an external issue, but god forbid an engineer works outside when nobody is at the house. And yes I work Saturdays.
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Paul Holt Guardian Of Tux
(@TravelsOfTux) reported
@virginmedia Still waiting for a reply about my question on Virgin Mobile UK, when the merger with O2 goes ahead will you be switching your virtual network away from EE?
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Pete Evans
(@PeteEva57637954) reported
@virginmedia Err how about my contract reactivated and for your 'staff' at your "customer care" call centres to ACTUALLY DO AS THEY SAY THEY'LL DO AND STOP LYING TO YOUR CUSTOMERS. I'm guessing they're 3rd party companies and you've just decided to ignore how crap they are.
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Shane Carlsson
(@ShaneCarlsson) reported
@virginmedia Last Sunday with a promise that day of a callback from management. Emailed me that day to say they did which was untrue. Complained again Monday with promise of a callback, and still waiting. Totally unacceptable poor service. Tired of spending my spare time with incompetence
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Han
(@x_Hannahlouisex) reported
@virginmedia We’re getting slow speeds and at times the WiFi just cuts out completely and can’t be found for a couple of minutes until it appears again. Obviously because of COVID everyone in the household is working from home and I am at uni and it’s extremely difficult to get anything done.
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AFC Andy
(@Andyb86661371) reported
Stupid @virginmedia , no TV or broadband so I'm missing the Arsenal game
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Steven Hunter🏴
(@sculptorini) reported
Here we go again... Can't watch the football on @virginGo as its telling me to upgrade... I have the full bloody monty! Ffs it's one thing after another with @virginmedia... Never works from one day to the next.