Virgin Media Outage Report in Golborne, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Golborne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Golborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Golborne, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Sale, Bury, St Helens, Bolton, Warrington, Altrincham, Wigan, Runcorn, Widnes, Skelmersdale, Salford, Prescot and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
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| Liverpool |
TV | |
| Liverpool |
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| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Golborne, England
Latest outage, problems and issue reports in Golborne and nearby locations:
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Jacqueline Turner
(@turnerjaksquin) reported
from
Runcorn, England
@virginmedia Hmmmm thought that might get your attention. Still took you 2 hours to reply though 😡 You used to be the best customer service. Not anymore. 55 minutes is not acceptable.
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kimberley Goodinson
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m disgusted I’ve been a customer for 15 years and more . You’ve put the price up by £20. The very unhelpful person on the phone offered me a £2 discount . Disgusting back to Sky .
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NYPD Blue
(@CRMann78) reported
from
Liverpool, England
@virginmedia Been with Virgin for 5 days of dreadful customer service, how can a mobile set up result in loss of all subscribed tv channels, held in queue for over an hour is the norm, will be cancelling my contract due to this total mismanagement #VirginMediaSucks
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Denis Cudahy
(@cudda69) reported
from
Horwich, England
@virginmedia absolute joke cancelled my contract beginning August because of issues ever since its been installed, looked at at my bill I'm still being charged, all equipment in a box so it's not used you have signed me up again for 12 month WTF #jokers
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Elisa Narborough
(@elisanarbs) reported
from
Warrington, England
@virginmedia no internet for two hours now: Wifi light green and base light is flashing green, service status in wa1 area said no known issues, please help!
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James Read
(@JamesRead78) reported
from
Wigan, England
@virginmedia need to chat with someone about lowering my bill £100 per month is getting ridiculous! Tried using the chat function on the app but it's not working
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aisha
(@aish_a_) reported
from
Bolton, England
@virginmedia u sent me a new router like a month ago and this connection is SLOWER than the router that was over 10 years old I’m basically sat on top of it and I’ve never experienced slower WiFi
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m not bothered now we have left . The guy who answered the phone couldn’t be less interested . Every thing he was saying was on a card . He was very un professional and didn’t understand English fully . So he can’t be bothered to help I can’t be bothered .
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
30 mins on hold to @virginmedia so far. Absolutely awful customer service. Again.
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Alex Downes
(@flux_blair) reported
from
Liverpool, England
Just had a call from @virginmedia asking me what I use my network for, how many devices I have on the network. Please mind your own business, answers to these questions can be used by OCGs to target my home and only call me if you really have to. Thanks
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia And this is why I don’t bother calling you for the most part. The service desk where I work are in trouble if customers are on hold for 20 seconds. Virgin are a huge company and can’t afford a call centre where customers don’t have to wait 15 mins (so far) on hold.
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aisha
(@aish_a_) reported
from
Bolton, England
Virgin media is so ******* SHIT sick of this life
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Be Strong Daz
(@BeStrongBolton) reported
from
Bolton, England
@virginmedia an absolute shambles broadband service for the last 3 weeks and not scheduled to be fixed until 9th Sept 2019.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎
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Jacqueline Turner
(@turnerjaksquin) reported
from
Runcorn, England
What a totally diabolical service @virginmedia 41 minutes and still not got sorted 😡 Now going to cancel our tv & phone package with you. You’re a joke. And will cancel my direct debit and make YOU wait 😡😡
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Darren Thomas
(@DagsJT) reported
from
Cuerdley, England
@virginmedia Internet gone again. Second time today. Bottom light goes white and starts flashing, then green and flashing. Then the arrows light up green and flash. I can’t get 24 hours out of this service. This isn’t what I pay for and it’s terrible service.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So that’s @virginmedia cancelled off and their poor effort at a service. I had more reliable service with dial-up! Now signed up with @SkyUK and hoping they can at least provide me internet that I can use for a day without it going off constantly.
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Wiganpierpromo
(@WiganpierprAnne) reported
from
Wrightington, England
@virginmedia I am appalled at the customer service. Trying obtain my last bill from 3 months ago. Can’t be done!!account closed. They never sent packaging to send router back after 3 phone calls I gave up but got charged for it.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia You could at least have an option to call back customers rather than keeping them on hold. Again, this is really poor customer service.
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce Armstrong
(@BaJeep1971) reported
@virginmedia Yes complaint raised - had to call them today after got a message saying they tried to contact me (but strange as I had no missed calls) - a further 2 hours on the phone and still not resolved !!
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G Matheson
(@GMatheson5) reported
@virginmedia Ok - for the umpteenth time! We had a problem receiving calls whilst roaming which could not be resolved by your technical support. I did do all the necessary checks online before I left and we have travelled before with no issues. This happened on both my wife's iPhone and
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samantha
(@samyidcharteris) reported
@virginmedia I have just had a bill but was told o wouldn’t be charged this month because of the crap service I have been getting over the past 6 months… I presume this will be dealt with?
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Nil נילי
(@NiliSaar72) reported
@PIreland33 @virginmedia Awful that
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stef 🏳️🌈 🏳️⚧️ 👽
(@stefscaz) reported
@virginmedia Being told that I have a charge of £102 and was getting zero understanding from your department in manilla so rude please Lutz Schüler @LutzSchueler can you sort this as not what I expected virginmedia to treat its disabled customers
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Window Cleaning Service
(@No1_WindowClean) reported
@virginmedia I've been a customer for nearly 20 years my bill is £130 a month with a pay on time every month you sent me my bill for July which I tried to pay but then you told me I had to put a new password in which I'm not doing because I liked my old one you then....
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stef 🏳️🌈 🏳️⚧️ 👽
(@stefscaz) reported
@virginmedia You have been given these details when I renewed my contract 18 months ago and send in deed poll certificate now being punished for virgin media incompetence at not updating your records and my contact ended and service suspended due virginmedia not doing there job now no service
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Jake Mitchell
(@JakeMitche1l) reported
@Defencebrief @virginmedia I had this discussion with them last week and was told in very aggressive (for customer service) terms that "its an incentive to get new people. I can do you a better discount than other customers that have been with us less, but not as much as the new customers". So I cancelled.
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Steve Tittensor
(@stevetittensor) reported
@virginmedia Dear Virgin. Please stop hassling me about my old equipment. I sent it back via CollectPlus because you failed to collect it when you said you would and did not return a message.I have the tracking number and if it’s lost that’s not my problem. Thanks
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Nick Ledger
(@nickledger76) reported
Come on @virginmedia, this is an utter shambles. Intermittent network fault in the area for the last 9 days, every day you say you've fixed it and it's still not working. And now it apparently won't be sorted until 5 days time. You can do better than this.