Virgin Media Outage Report in Golborne, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Golborne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Golborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Golborne, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Liverpool, Warrington, Wigan, Runcorn, Salford, St Helens, Sale, Skelmersdale and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Golborne, England
Latest outage, problems and issue reports in Golborne and nearby locations:
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@virginmedia I know it isn’t correct pal. Hence my initial tweet. Not your fault sorry but an awful experience which I know won’t even register losing 1 customer but I’ve never dealt with such incompetence from every dept so needed to warn others
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Craig Adamson
(@iamcraigadamson) reported
from
Liverpool, England
Virgin media making Sky look more and more tempting every night. Another outage, come on guys.
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Baxy
(@Baxy2001) reported
from
Wigan, England
@virginmedia please can you explain why I have been in a queue to speak to someone for over 35 minutes to try and cancel my contract? Absolute joke of a company, poor services and poor customer service.
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L3 Red
(@JamieLFC1972) reported
from
Liverpool, England
@virginmedia Us? As in your sub contracted call centre who's staff are not actually Virgin employees? Yeah, tried that and they can't look after Virgin's loyal customers either. I'll just leave, and come back in 3 months like I was told too. Shambolic customer service.
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Geoffrey Evans
(@GeoffEvansTutor) reported
from
Bury, England
Broadband DOWN two days last week then on for a day then OFF Today @virginmedia working from home on Monday in BL9- not good enough for what we pay!!!! #nothappy
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Pete Best (Pil0t Pedr0)
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia Still having problems there is a fault in the area, supposed to be fixed by 16:25 today, over 24 hours without Internet is a joke
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Jeanette Lewis
(@jenlew1983) reported
from
Liverpool, England
Yet again my @virginmedia TV isn't working and yet again there's no help on the website and no answer on the phone.....exactly what am I paying my bill for??!!
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Amanda Ralph
(@aralph50) reported
from
Liverpool, England
@virginmedia worst customer service ever. Have been a customer for 30 years and called today to review my package. 35 minutes, 3 departments later and still no closer to being sorted.
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Woggy
(@Allenwalkden) reported
from
St Helens, England
Internet @virginmedia is down in WA10 and your device status page is giving a 404
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Anthony Murphy
(@anthony_murphy1) reported
from
Bolton, England
@virginmedia is there a way for me to find out if my phone number has been leaked or involved in any form of data breach as I've been getting daily phone calls from people pretending to be you? Never anyone else so just intrigued.
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Howard Rice
(@howierice) reported
from
Sale, England
@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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owen southworth
(@obpls1995) reported
from
Wigan, England
@virginmedia Yes I'm still experiencing issues. Iv paid for somthing that I still havnt got.
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Pete Best (Pil0t Pedr0)
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it
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Amanda Ralph
(@aralph50) reported
from
Liverpool, England
@virginmedia must hate all their customers if they treat customers of 30 years this badly @skytv
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L3 Red
(@JamieLFC1972) reported
from
Liverpool, England
@richardbranson I experienced the worst customer service ever today from @virginmedia. Can someone explain to me why new customers get a better deal than loyal existing customers? It's criminal in this day and age really isn't it?
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Emma L Strawbridge 📷🍓🎮🏳️🌈
(@els_photographs) reported
from
Bury, England
@virginmedia the connection issues better be sorted by tomorrow morning, some of us need to work
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Chlòe
(@tweetsfromchlo) reported
from
Liverpool, England
Hi @virginmedia, I’ve had no picture or sound on my TV for 24 hours now. Even on my apps the picture and sound aren’t loading. Subtitles still showing up though. It’s a TiVo box. Any help appreciated would be great.
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@richardbranson @virginmedia has to be the worst company for customer service I have ever come across in my 41 years on this planet. 2 hours on the phone yesterday and today and passed from pillar to post and still non the wiser. Absolute disgrace and I’m being kind !
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M Joni
(@Mattj1878) reported
from
Warrington, England
@virginmedia @Tyson_Fury @DillianWhyte It's not working is it?
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L3 Red
(@JamieLFC1972) reported
from
Liverpool, England
@richardbranson I experienced the worst customer service ever from @virginmedia. Can someone explain to me why new customers get a better deal than loyal existing customers? It's criminal in this day and age really isn't it?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jchhcj
(@jchhcj47) reported
@virginmedia Thanks. Today I got 100 on PS4 (Ethernet), 84 on Dell Laptop (wi-fi) and 25 on IPhone 8… Issues I noticed this week were both on Laptop and iPhone. How could i know more about Intelligent Wi-Fi and how I could be affected? Also, when I had these issues, there was issue in area.
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David Teese
(@david__spo) reported
@virginmedia Ps your track my complaint feature on your website does not work. Just like most of the links on your website. I just want to talk to a human.
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Alex
(@Alex60978873) reported
@virginmedia Customer service said I can’t have oomph for 79 however on the online account I can
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Linda Pitt
(@Lindapitt) reported
@virginmedia have had such bad service trying to resolve an issue. Phone consultant put the phone down on me - never had this kind fo service before !!!
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John
(@john5689983881) reported
@virginmedia Ok, really frustrating that I have to start from scratch everytime and the support staff dont seem able to realise trying the same thing they did the day before wont work
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jchhcj
(@jchhcj47) reported
@virginmedia My iPhone tells me that the security on my network isn’t secure, using TKIP. Is there a way to upgrade my router to the latest security settings or is it due to my older iPhone? Thanks.
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John
(@john5689983881) reported
@virginmedia Ok, I have done so. I was waiting to be put through to the technical support team when the line cut off. Is there a number I can ring them back on directly?
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Nicketh
(@Nickethmcr) reported
@virginmedia Yes and yes, another known outage with a nearly 12 hour lead time on fix. A mere 6 days after the last. Unfortunately I'm not the account holder (I would've long gone by now if I was) so I'm trapped having to once again figure out how I'm going to get any work done.
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Nubaid
(@RamboFYI) reported
@virginmedia I can't log in to my account (tried all reset options) / there has been an outage in my area since Feb 24 (customer service told me) - since I've had broadband it's been dreadful (i've complained before) & I WAS planning on looking at TV deals but after today that's off the cards
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Sarah
(@sarahmulli) reported
from
Manchester, England
@virginmedia 2nd Friday in a row the broadband in our area goes down for the entire day in M14.I’ve been tracking this and have registered loss of service AGAIN. Currently Hot spotting off mobile as WFH!Can someone pls advise what the issue is & what’s being done 2resolve ASAP?