Virgin Media Outage Report in Golborne, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Golborne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Golborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Golborne, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Billinge Chapel End, Skelmersdale, Bolton, Runcorn, St Helens, Warrington, Chorley, Bury, Prescot, Timperley, Widnes and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Wigan |
Wi-fi | |
| Liverpool |
Internet | |
| Skelmersdale |
Total Blackout | |
| Skelmersdale |
TV | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Golborne, England
Latest outage, problems and issue reports in Golborne and nearby locations:
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently
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Tim Cooke 🇺🇦
(@timmycooke) reported
from
Wigan, England
@virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!
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Emily
(@ErHes1997) reported
from
Timperley, England
How can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided
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Lindz Devine
(@LindzDDub) reported
from
Wigan, England
@virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently
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Alec Holloway
(@HollowayAlec) reported
from
Stretford, England
@virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)
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Lindz Devine
(@LindzDDub) reported
from
Wigan, England
@virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?
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Jamie McLoughlin
(@jmcloughlin) reported
from
Liverpool, England
Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
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Steve Pouncey
(@Steveo67) reported
from
Upholland, England
any one got any links for the game @virginmedia is crap for whatching @SkySports
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Barry Slater
(@barrys59) reported
from
Barton upon Irwell, England
@virginmedia still no service M27. 4th hour! Rubbish!
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.
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Anne McCormack
(@1AnneMcCormack) reported
from
Billinge Chapel End, England
@DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!
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Emma Latham
(@EmsydilemsyL) reported
from
Liverpool, England
@virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing
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Sam
(@Samuel_J_Mc) reported
from
Timperley, England
@virginmedia customer service is so ****. They just transfer you round to different departments
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Gareth Hughes GBC TV
(@GarethWHughes) reported
from
Roby, England
Has virgin media gone down? #virginmedia @virginmedia
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Pauline Hall
(@hall291) reported
from
Halton, England
@virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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William Prentice
(@william91080) reported
@virginmedia broadband issues since Wednesday and yesterday the update was to be fixed by 3pm today. Now the status checker isn't supplying any info. Postcode and surname entered, hit check and then it just jumps back to asking for postcode and surname.
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neilhazell@blueyonder.co.uk
(@neilhazellblue1) reported
@virginmedia Broadband speed very slow. Is there an issue today?
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Nick Dyne
(@dyne_nick) reported
@virginmedia Look back at previous tweets. Poor diagnostics, failure to return calls, failure to keep appointments, failure to escalate. Basically failure to attempt anything other than customer disservice. Complaint number C2501231566
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Scampi
(@SiriusWhisky2) reported
@virginmedia what a load of crap your customer services/retention team are. You want to raise my basic package which is already extortionate by 15% to £88 pm. Eventually put through to retention team on chat, didnt get any basic questions answered then he ended chat left with bot
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Karolina Guzik
(@kalla41) reported
@virginmedia They said it because my area is affected and engineers are busy but i don’t think is good explanation, I should have priority with technical to come to fix my problem. Iam waiting now 3 weeks for my internet to be installed.
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Natalie Marshman
(@NatalieMarshman) reported
@virginmedia would sky be calling on your behalf to help with technical issues? I’ve just been called by someone who says they are from sky and have been asked by you to call and help?
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Paul Riley
(@gibluap) reported
@virginmedia @TheBHF @O2 do I get a sim from VM or O2, O2 just called and said even though I am a VM customer they can do me a better deal ??!!??
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Scampi
(@SiriusWhisky2) reported
@virginmedia Won't give notice as from chat I had with agent didn't seem like I needed to as never got answer so I will just get sorted with sky and let you know and cancel my direct debit. Just send me a label to send stuff back or come collect it.
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Vernon Hatton
(@Vernon_Hatton6) reported
@virginmedia 1. Painfully slow at best 2. Drops out constantly 3. Wi-Fi Only works downstairs 4. Customer services only offer wooly platitudes about “supply chain issues”.
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Jamie Badman
(@Jamie_Badman) reported
@virginmedia No there isn't. It doesn't tell you why there are continual issues and disruption to service. Where can I find this information?