Virgin Media Outage Report in Golborne, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Golborne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Golborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Golborne, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, St Helens, Wigan, Skelmersdale, Liverpool, Widnes, Warrington, Prescot, Altrincham, Runcorn, Leigh, Upholland, Sale, Roby and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Wi-fi | |
| St Helens |
Internet | |
| Wigan |
TV | |
| Wigan |
Total Blackout | |
| Skelmersdale |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Golborne, England
Latest outage, problems and issue reports in Golborne and nearby locations:
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Damon
(@thestuchy13) reported
from
Billinge Chapel End, England
@virginmedia getting beyond a joke this no internet again in WN5 area after only getting it back working after 3 days last week you had better refund some of my money back and also data charge for my family's mobile network not good enough
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia OK I am getting mad 🤬🤬🤬 This has been my problem I CANNOT GET THROUGH TO A HUMAN BEING. Everything is automated. When I try to call it goes round the houses and then the call drops. #lostacustomer #igiveup
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BrightLightGames
(@BrightLitegames) reported
from
Liverpool, England
@virginmedia Internet is down AGAIN, Queue the automated twitter response. Time to find a new provider I think!
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Wendy Sinclair RN
(@wlasinclair) reported
from
Hindley, England
@virginmedia Yes I’ve tried a few times but I keep getting cut off when they don’t know how to deal with the query. I’ll keep trying and maybe someone will be able help!! Thank you 🙏
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LaraB
(@Lara__1302) reported
from
Abram, England
@virginmedia It’s for mine and my daughters mobile. Been going on now for 2 days. Can’t make or receive calls. Been into Virgin store today and they gave me a new sim. But couldn’t help with checking to see if there were issues in my area.
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia Hello I spoke to retentions yesterday and my contract is going down to 78.00 something but havent had an email from you with the new details im not having any luck with online chat noone responded
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Sarah Owens
(@sazzlepants76) reported
from
Salford, England
@virginmedia 5 sets of staff been to my property now (my broadband install date is today). 30 mins waiting on the phone and still no resolution. Now my pavements being dug up! I’ve lost faith already 🙈
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia Estimated fix time, it’s been going on for 4+ weeks and yes that is the number I am calling. It reset everything and did tests and currently running HOWEVER the next drop will be 5pmish as per the norm. It last went off at 14:53. I need a human being & cant speak to one
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@blackheartorch @virginmedia 🤬🤬🤬🤬🤬🤬🤬 is all I have to say right now. Just want to talk to a human and not deal with an automated service x
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BrightLightGames
(@BrightLitegames) reported
from
Sale, England
@virginmedia Incident report, sorted now, 3 hours later. A mornings work lost.
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@virginmedia feels like this is getting tweeted a lot but your internet is the absolute worst!
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
Dear @virginmedia I don’t want an automated response, I want a solution. I have had intermittent internet access for 4 WEEKS and have had ENOUGH. I want to speak to a human being, can I have a number to complain to please #crapservice
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia Still the same. Can't sign in on your website.
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Mike Roberts
(@mdrvideo) reported
from
Newton-le-Willows, England
Cant access my business website @virginmedia keep hanging up worst customer service ever #virginbroadband #useless
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Pretty ironic when the @virginmedia Service Status page doesn’t work.
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia So service resumed around 3pm with an email confirming it. In the last 5/10 mins the wireless connection keeps disappearing off. It’ll return for a second or two, then drop again. Unsurprisingly your status checker says there isn’t an issue despite there clearly being one.
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia I have tried EVERYTHING to speak to a human however the automated rubbish doesn’t let me get there. It just tells me there is a problem that you are trying to fix. Clearly I am aware there is a problem and has been for sometime I have done all usual diagnostics my end
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LaraB
(@Lara__1302) reported
from
Abram, England
@virginmedia I haven’t but now that I have a link I will try that. Fingers crossed they will be able to resolve the issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cy Chadwick
(@cychadwick) reported
Feels liberating to wave goodbye to @virginmedia broadband. Very nice people in customer service, if you can ever get through to them.
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VisHD
(@VisHDxD) reported
@virginmedia @vmbusiness My agency updated to the maximum best possible business internet plan ,least that's what they . Then internet worked fine for like 2 week and since Monday I am facing gain same issue
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Claire Millar
(@Clara_Millar) reported
@virginmedia I have just joined your mobile network and very disappointed that I have no signal. Can I cancel my contract been less than 14 days?
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VisHD
(@VisHDxD) reported
@virginmedia @vmbusiness Well issue is I tried all suggestion from Google of router being to hot , or reset it or update it , or change cable or change power outlet etc and nothing works
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Hetty Gullifer
(@HettyGullifer) reported
@virginmedia I am trying to cancel my plan but there is no option and help page is broken.
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Dawn
(@friendfreezone) reported
@virginmedia I have paid for all my boxes to be updated and setup by your engineer. I have just spent 45 mins trying to reinstate sky sports, which I pay for and haven’t had since, on my new boxes before your ‘customer service’ abruptly cut me off! What do I do now? 😡
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Customer Service
(@vmbusinesshelp) reported
@VisHDxD @virginmedia @vmbusiness Hello, I am sorry to hear you are having issues with this, can you please call the faults team on 0800 052 0800 and then option 1 then 3, this will get you through to someone that can support with this for you. many thanks
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Martin Baker
(@madinnit1974) reported
@virginmedia I’m looking to upgrade my hub 3 as it’s old and rarely gets above 40mbps although we’re on the 350mbps fibre broadband package. I wanted a new hub 3 or the hub 4 but can never speak to a human. I bet if I was a new customer I would get through straight away. 😡
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Paul Braithwaite
(@AQcouncillor) reported
@virginmedia What a TERRIBLE monopolistic broadband service you provide in Kentish Town NW5 2LL/2JX. This last 10 days, endless outages. For this you rob me of £60pm. Many neighbours report the same exasperating experience. Can't wait for next month when G-Network goes lives.
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SaltyySavage
(@saltyy_savage) reported
I swear @virginmedia have the worst customer service ever! Paying customer of a good package from them for well over 2 years and they can't even get an email correct Which has caused billing issues again that shoukd have been resolved the first time