Virgin Media Outage Report in Golborne, Borough of Wigan, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Golborne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Golborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Golborne, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, Wigan, Warrington, St Helens, Widnes, Bury, Runcorn, Sale, Salford, Altrincham, Skelmersdale, Prescot and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Bolton |
Wi-fi | |
| Wigan |
Phone | |
| Warrington |
Wi-fi | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Golborne, England
Latest outage, problems and issue reports in Golborne and nearby locations:
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Mark Clifford
(@MarkClifford86) reported
from
Sale, England
@virginmedia hi, internet has been down for about 20mins now. Flashing green light on router. Run the test on website, turned off and on. Can you help please, as I’m trying to work from home.
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Anna Robinson
(@Anna_Rob25) reported
from
Salford, England
Why is @virginmedia internet always down, paying for a service you can never use 🙄😤
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liam worrall
(@liamworrall24) reported
from
Wigan, England
Virgin media as got to be the worst Internet provider around!! Constantly down
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Dave the deccy
(@davidbowes80) reported
from
Eccleston, England
@BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
Another outage with @virginmedia - I’ve been told as a contingency you would be able to send me a dongle as I have to work remotely at times for my #NHS work. Can someone assist with this please and unable to get through on the phone
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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Warren Davies
(@wptd17) reported
from
Warrington, England
@virginmedia Trying to update my TiVo box but issues on the router mean that the TiVo is in a loop stuck at 16%. Help!!!!
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.
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Ayub Zumla
(@AyubZumla) reported
from
Boothstown, England
@virginmedia Shocking customer service. Renewed my contract last week , received a loyalty discount, and now received a email with the contract showing full price in excess of £100! 20 plus years of loyalty! #ridiculous #loyalty
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
@virginmedia anyone working today to help with a query?
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Liam Eaglestone
(@liameaglestone) reported
from
Liverpool, England
@virginmedia how do I best report the broadband is not working at my home?
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Paul Edgar
(@pjme327) reported
from
Hindley, England
@virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.
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Bob Watson 3.5% 🇪🇺
(@Dr_Whatson) reported
from
Sale, England
What the hell going on @virginmedia? My broadband has been going up and down like a yoyo for the past four days. This morning has been especially bad!
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Catherine Robinson
(@CatherineR0bb0) reported
from
Leigh, England
@virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...
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oppositejohn
(@oppositejohn) reported
from
Liverpool, England
Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia
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Irish Stu
(@sturichie) reported
from
Eccleston, England
@virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.
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dan higgin
(@higgin25) reported
from
Sale, England
@virginmedia why is your internet always going off? Also the worst device I’ve come across. Can’t wait to move
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia any update on the internet and phone outage in wa3 area. Your website says the expected time for it to be fixed was 4pm.. been off all day.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🍃⭕️protector of frogs🍃
(@fay_jon_) reported
@virginmedia had your customer retention team literally hang up on me when they said they put me through to the cancellation team? Spent an hour trying to get through, and now I have no way of actually cancelling my contract. Feel like I’m being mugged
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Mike Elwell
(@MikeElwellsays) reported
@virginmedia I’d like to move to internet only - advert suggests circa £30/pcm. We have 2 TiVo boxes, I’d lose one. Can you guys do something to help me help you and stay where I am. BT plus sky for same package is £60/month less than my proposed new bill. That gap is ridiculous.
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James Archibald
(@ArchieSnC) reported
@virginmedia It's so frustrating because it's SUCH a simple thing to resolve, i just can't get anyone to help and it's costing hours and hours of time on the phone. Please provide ANY ADVICE other than doing what I'm already doing which is wasting my life on the phone
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John Mckinnon
(@JohnMckinnon01) reported
@virginmedia broadband out yet again in ph1 area in scotland, this happens way to often for the prices you charge! @Ofcom should investigate your sub par service!
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James Archibald
(@ArchieSnC) reported
@virginmedia Why is live chat gone? What alternatives to the phone systems do you offer for resolving problems?
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Promises Rust
(@PromisesRust) reported
@virginmedia Sure, we went through that for 5 hours, pinged between the same person more than once, security checked successfully multiple times until the final person decided we had failed the latest check and terminate the thread.
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Bonita OSullivan
(@OsullivanBonita) reported
@virginmedia not happy that after 24 hours with no internet, I have been told it won’t be fixed until 11th May! This also means no TV service. Plus the internet on my Virgin phone keeps dropping!
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𝕴𝖒𝖔𝖌𝖊𝖓
(@ImogeenCooper) reported
@virginmedia This happens at least once a week and nothing has been done. We have made phone calls etc. We want out of the contract if you are not providing us with the service we were promised by signing an agreement with you.
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Mike Elwell
(@MikeElwellsays) reported
@virginmedia I passed security 3 times! Same password, same form to fill in. Why is it necessary for me to prove who I am repeatedly simply because Virgin staff need to hand over as soon as I ask a question. Maybe you could help? 50% increase is unaffordable, new account pays 80% less
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p a z
(@pxzpazpxz) reported
@virginmedia actually no, you shouldn’t be asking, it’s none of your business but since we’re here already: I can’t hear. gonna help me cancel it now?