Virgin Media Outage Report in Golborne, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Golborne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Golborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Golborne, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Widnes, Warrington, Skelmersdale, Liverpool, Salford, Runcorn, Bolton, Wigan, Prescot, Sale, Bury, St Helens and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Widnes |
Wi-fi | |
| Warrington |
Internet | |
| Skelmersdale |
Internet | |
| Liverpool |
Internet | |
| Salford |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Golborne, England
Latest outage, problems and issue reports in Golborne and nearby locations:
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Does anyone have virgin media who can help me please before lose the plot
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Graeme Buck
(@g8uck) reported
from
Widnes, England
Wow @virginmedia on hold to your customer service team for one full hour and it’s cuts me off absolute joke of a company!!! My next call will be to cancel 🤬
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Simon Hunter 🇪🇺 🚲 ☮️ 🥗🐈🐄🐒🐀 🏳️🌈
(@simonhunter87) reported
from
Sale, England
@virginmedia why are your fibre upload speeds so slow? 10mbps upload on a 109mbps download speed? Sky and BT and others offer 20mbps download speed on their 67mbps download speeds.Please review this as when 2 people are working from home on video calls 10mbps up isn't fast enough
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia Yes keeps shutting down then going through the start up routine on the modem green light etc sometimes it’s off for 10 mins sometimes longer but can happen up to 7/8 time a day
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Rachel
(@rmckeown2010) reported
from
Warrington, England
@virginmedia has the tv channels gone down? As there seems to be a problem with mine 😩
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?
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SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia Its not working again so you better fix it
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia just been hung up on in the middle of when I finally got through can you please help me :(
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alex
(@amh_910) reported
from
Salford, England
@virginmedia your service is horrific, whys my phone still coming as "parked"
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Timothy Haines
(@Timuslloyd) reported
from
St Helens, England
And now you’re saying the only way to change the direct debit is to cancel contract, and start a new one on the right date... cost of that? £240!! @virginmedia really are corrupt.
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia hello please can you help me or give me a number to call to speak to someone?
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Wesley Bennett-Pearce
(@wesleypearce) reported
from
Salford, England
@virginmedia Thank you. This is the 4th fault in as many days. I’m sure it will come back soon, but repeated loss of service is incredibly disruptive when we’re all trying to work from home during the new lockdown.
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SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia I know that it says there are issues in the area
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@virginmedia ok I have rebooted my broadband, checked my connectivity via an app, a bot & a recorded voice. I teach online & have had to cancel 3 clients & managed more advanced learners online. My devices are won’t reconnect. I have clients booked for the morning too. #help
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia standard day again today WiFi has failed over 6 times on the phone for an hour and get cut off again!! If I could get through I would cancel may just have to stop paying my bill you might contact me then #poorservice #nointernet #p
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Internet is FINALLY up and running, thank you to Lee who I spoke to earlier who was the only helpful person I’ve dealt with during all of this who actually managed to resolve my issue! @virginmedia
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SHEVINGTON SHARKS
(@ShevingtonShark) reported
from
Shevington, England
@virginmedia we have NO Internet at WN6 8BQ ALL DAY. This is very, very poor. What is the problem??
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.
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sarah ellingham
(@liverlas) reported
from
Liverpool, England
@virginmedia is there an outage in the Liverpool area ? No internet or tv #notgoodenough
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia Today so far so good but this has been happening every day for the past 2 weeks but I can never get through on the phone on hold for an hour at a time only to be cut off!! Went off again twice last night trying work from home is impossible
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Ratcliff
(@nnickr) reported
Install kit for 500 users, connect 1000 users. Expect everyone to work from home and fail to install extra equipment and then fail to deliver usable broadband #virginmedia #bransonlineshispocketswithnhsmoney
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Andrew Hemmings
(@AndyWaspsFan) reported
@virginmedia What an absolute joke. My Dad is trying to leave your pathetic company due to your pathetic broadband and customer service.3 hours on hold to get through to someone that just hangs up the phone TWICE. He is not in contract with you so will just be cancelling his D/D
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Bros
(@allmanbrando) reported
@virginmedia since upgrading to 1GB my latency has been woeful. It's not WiFi related it's the service , it's not possible to game online anymore during peak times. I raised an issue in the cooling off period , monitored fixed but only off peak.
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Paul Griffiths
(@cheeks1969) reported
@virginmedia your wifi is terrible and you seen unable or qualified enough to rectify our problems
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Mark McCluskey
(@MarkMcCluskey1) reported
@virginmedia @virginhelp why am I getting a "oops we can't sign you in" message when I try to login to the go app? Multiple devices, WiFi and 4g. Uninstall and install done!!
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Clive
(@Baking_Good) reported
@hashtagmeltham @virginmedia Absolutely. Spent 60mins on hold yesterday, and 75mins today. It really is a pathetic level of service that @VirginMedia provides. My wife works from home for a US-based organisation. How is she supposed to conduct Zoom meetings? Its been like this on and off for weeks.
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Grizzly0566
(@Sibbons0) reported
@virginmedia what ******** is going on with the WiFi tonight can’t even watch 1 YouTube video without the WiFi cuttin out my dads paying an extra £10 a month for better internet and it’s getting worse
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kathryn mccarthy
(@kathjt1976) reported
@lizza179 @virginmedia Good luck Liz, we had years of awful customer service. Since we changed providers last week they’ve called me 3 times!
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*
(@becauseicancan) reported
@bevunit If you think it might help... 3 hours on the phone with virgin media.
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Callum Boyd
(@CallumBoyd93) reported
@virginmedia I don’t have a complaint reference but you could dm me and I could give you my account details. Every time I’ve called they’ve made a note on my account