Virgin Media

Virgin Media Outage Report in Golborne, Borough of Wigan, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Golborne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Golborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Golborne, Borough of Wigan, England 12/13/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Golborne, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Irlam, Bolton, Warrington, Salford, Skelmersdale, Altrincham, Wigan, Sale, Chorley and Runcorn.

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City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomIrlam Internet
United KingdomBolton E-mail
United KingdomWarrington Internet
United KingdomSalford Internet

Community Discussion

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Virgin Media Issues Reports Near Golborne, England

Latest outage, problems and issue reports in Golborne and nearby locations:

  • Krys_yogi Ada Yoga🧘🏾‍♀️ (@Krys_yogi) reported from Liverpool, England

    @virginmedia Just seen an update that there's an issue in the area. How long is this gon take to fix? Some of us have work and need to be online. This is rather frustrating

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia @primevideosport told me my TV not connected to Internet which it is. Was working and then wasn't. Now working but really sick of reoccurring problems when my @primevideosport goes off & told it's an Internet problem. If Internet problem wouldn't I lose everything?

  • MatthewApps2 Matthew Apps (@MatthewApps2) reported from Salford, England

    @v @virginmedia Internet issue has been open since August and it’s been a comedy of errors. Several engineers have been round each setting off a chain of farcical call-outs. Clowns! Each time I get sent a survey that is designed to get the feedback they want. Not good enough!

  • MOL_FSG Chris molyneux (@MOL_FSG) reported from Warrington, England

    @CISASUK yet again you have closed my case without adjudication being completed??? I am starting to think you play a part WITH Virgin media now Extremely poor

  • euanah Euan Henderson (@euanah) reported from Sale, England

    @virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi

  • alandean1878 Alan Dean (@alandean1878) reported from Roby, England

    @virginmedia Hi, I've been on to the Service Status line, no issues. Used My Virgin Media app no issues raised with Broadband or TV provision. Still picture break-ups on some channels.

  • R_to_the_D The Mad Hatter (@R_to_the_D) reported from Hindley, England

    @virginmedia any news on where you’re expanding your network? I’ve been trying for years to get you to cable our estate and still nothing despite the main road being cabled up

  • shazzawarrior18 Sharon Wilmot (@shazzawarrior18) reported from Bolton, England

    @virginmedia Yep shows outrage and estimated fix time which varies then text and email to say fixed but still nothing had 15 messages to say fixed one a few seconds ago but it's not and still showing outrage on the app hard to check this when no services very disappointed with the service

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia Connection problem with Apps. Phone & told to give no. underneath box. Difficult 2 bend down, hold box & phone. How can there b a problem when the TV in other room is working? Sick of having a text to do it myself or ask 4 tech help from someone who can't help.

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??

  • Krys_yogi Ada Yoga🧘🏾‍♀️ (@Krys_yogi) reported from Liverpool, England

    @virginmedia you guys are really ***************. What's with the network outage?? Please fix this!

  • AndyDaley Andy Daley (@AndyDaley) reported from Roby, England

    @eddie_corrigan @virginmedia Is it skipper? It's absolutely garbage. Thank god its only twice a year

  • Phil_Donoghue1 Phil Donoghue (@Phil_Donoghue1) reported from Leigh, England

    @virginmedia you literally must be THE most unreliable failing ISP in all the land… Yet another outage which you laughably call “improving our network” and you’ve never provided even half the speed we pay for. About time OFCOM held this company to book!

  • alandean1878 Alan Dean (@alandean1878) reported from Roby, England

    @virginmedia Still a problem. Programmes we recorded Thurs & Friday are unwatchable (& not available on Catch Up for some reason)

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @virginmedia hi I’m having problem with tv and internet service in L25 but you aren’t accepting incoming calls?? What to do?

  • Phil_Donoghue1 Phil Donoghue (@Phil_Donoghue1) reported from Leigh, England

    @virginmedia Shameful… latest update, we hope to resolve the issue by 4pm tomorrow! That’ll be over 24 hours down and you’ll still expect your money! Awesome service 👏🏻👏🏻👏🏻

  • alandean1878 Alan Dean (@alandean1878) reported from Roby, England

    @virginmedia It's worst on 601 BBC News where either part or all of the screen pixilates. But it happens on other channels to a lesser degree.

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    Problem with @virginmedia in my area. Unable to watch @jamie_murray & @BrunoSoares82 To say I'm miffed is an understatement. 😠😠

  • sarahnuge sarah nugent (@sarahnuge) reported from Roby, England

    @virginmedia Liverpool not working either, can’t even access website or phone

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    Anyone else having issues with @virginmedia ? Last night and this morning still not working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ladyjadeamanda Jade-Amanda Laporte (@ladyjadeamanda) reported

    @virginmedia We’ve had no wifi internet connection all day today. We’ve tried everything. This has meant no TV, no Netflix and no video calls without using external data sources. This is truly awful service to have such an outage on Christmas Day.

  • s6phy soph (@s6phy) reported from Motherwell, Scotland

    virgin media being down on Christmas Day is v virgin media of them. Scumbags.

  • _ftaleem 🆎~LFC🔴 (@_ftaleem) reported

    @virginmedia why is ur Internet down for the whole day? Using my data in my room for the whole day🥴

  • WeatherJunkie85 Weather Junkie 🌏🌒☀️🌩🌪🌊 (@WeatherJunkie85) reported

    @TheBonnieKiwi @dalebhoyy @virginmedia Absolutely no urgency to fix this it would seem. So much for customer loyalty. Massive issue here and at least an apology should be given. Will definitely be tweeting them tomorrow.

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia hello, Anyone there? guess not. **** service and **** customer service

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia well it ain’t Christmas day anymore so where’s my service???????????????

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia seriously team I’m pissed of with you. Your BB is **** and your costumer service, well that has to be laughed at. You are ******* useless and have no right to hold the rights to sell BB. incompetent *****.

  • mcolbourne Michelle Colbourne (@mcolbourne) reported

    @kennyjblythe @virginmedia Parts of Bellshill are completely down too🤬

  • foyss07 FoysGone (@foyss07) reported

    @virginmedia any idea why ur wifi has been terrible recently lads

  • WeatherJunkie85 Weather Junkie 🌏🌒☀️🌩🌪🌊 (@WeatherJunkie85) reported

    @dalebhoyy @virginmedia Uddingston here and what a joke. Few folk said no fix until tomorrow night. Disgrace