Virgin Media Outage Report in Longford, Gloucestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Longford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Longford, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Stonehouse and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Total Blackout | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
TV | |
| Stonehouse |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longford, England
Latest outage, problems and issue reports in Longford and nearby locations:
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Louise Morton
(@Louisejmorton16) reported
from
Gloucestershire, England
@virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact
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Chris
(@PurpleSir) reported
from
Cheltenham, England
@virginmedia And it's gone down again 😟
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!
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Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
@virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus
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Danny
(@NoNotLoganPaul) reported
from
Gloucestershire, England
@virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@ionasurveyor @virginmedia Virgin's customer service is quite frankly crap
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Jeff Stelling🎙
(@FoodAndFifa99) reported
from
Gloucestershire, England
@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
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Calzeh♛
(@Cxlzeh) reported
from
Cheltenham, England
Doubt I’ll be streaming today because of virgin media going down...
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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matt
(@battmalls) reported
from
Gloucestershire, England
@virginmedia broadband is completely down
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Hannah 💃🏼
(@Hannah_S39) reported
from
Cheltenham, England
Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬
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Andy Williams 🔶
(@cheltandy) reported
from
Cheltenham, England
@virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
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Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
Virgin Media customer service - how I laugh! Don’t touch with a barge pole!
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM
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Jen -Zumba_Kids with Jen
(@Jen_M0nt) reported
from
Cheltenham, England
Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
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Anya Wood PR
(@WoodyWitters) reported
from
Cheltenham, England
@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ames
(@amylouisesimps) reported
@virginmedia It says the page is not working. Yet I’ve tried across mobile and laptop devices. I got part of the way to resetting it with a human over 2 hours ago and haven’t heard anything since.
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Laura Harding
(@lauraharding) reported
@virginmedia I just filled out the form on there but my internet has cut out now so do I need to do it again
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Rosie Wilby
(@rosiewilby) reported
@2manytrainers @virginmedia Hi Liz I’m having same issue today. Did you get yours back working again? x
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Dan webb
(@Swebbiejr) reported
@virginmedia I was mainly venting my frustration with virgin, it’s so obvious that there no concern with customer retention and it just doesn’t seem right.
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JfleaP
(@JfleaP) reported
@virginmedia 360 box still returning error ES004 on the media store for content purchased last week. Advised on Saturday that a fix was imminent? What’s the latest?
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Priya Navsaria
(@PriyaNavsaria) reported
@virginmedia Well, I submitted a complaint yesterday as there have been so many issues over the month. I would expect your own complaints process works and someone gets in touch and addresses my end to end shambles of an experience as a whole also.
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Scar
(@thirdkhantwin) reported
@virginmedia No, nothing was listed on the checker. Said that service in my area is working.
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Sarah and pebbles
(@sarahjanetattoo) reported
@virginmedia Yes but I ain't a new customer I have been with you 17 yrs how sad is that. Loyal customers get nothing
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BasedGamer
(@HelloBased1) reported
@dr_morrissey They have been pushing the same crap all year and taking the government ad revenue. Virgin Media literally peddals degenerate shite, why would i care what this chump is saying?
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jasper / sonic
(@jasperbyrne) reported
god help me i've just gone back to virgin media. we always had issues and unreasonable price hikes for the many years we used them before. but as then, they are the fastest option for upload speed. i'll be offline from 8th when we move to the 15th it looks like