Virgin Media Outage Report in Longford, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Longford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Longford, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Stroud and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Gloucester |
Wi-fi | |
| Stroud |
Internet | |
| Stroud |
Internet | |
| Gloucester |
Wi-fi | |
| Gloucester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Longford, England
Latest outage, problems and issue reports in Longford and nearby locations:
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia I will be leaving virgin if my service doesn't improve drastically and quickly
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K
(@serebro333) reported
from
Gloucestershire, England
@virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
@virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@virginmedia Sadly no upgrades. Shame as my broadband etc I’ve been with for 26 years with few issues
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𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆
(@FasbytesReality) reported
from
Cheltenham, England
@virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?
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Original Wild
(@wild_original) reported
from
Churchdown, England
@virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!
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Neil Richardson
(@ricoedd) reported
from
Cheltenham, England
Virgin media broadband down again!!! #virginmedia. Need to move to other provider.
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
@virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?
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Hammerdan
(@Hammerdan13) reported
from
Cheltenham, England
@virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!
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Richard Kean
(@richkean) reported
from
Cheltenham, England
@virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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matt new
(@mattnew74) reported
@virginmedia A new customer can sign up for m200 pack and 10gb mobile for £38.99 for 18 months and then £44 after 18 months .
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Gill White
(@GillW1220) reported
@CBers @virginmedia @Sherl0ckSparr0w Just noticed you are ME15, we are ME8, so it may be a local issue
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Dave Cullen Photography
(@dcullen_photo) reported
@virginmedia Im waiting on YOUR call back, apparently I cant call that team. But when that team does call, they hang up after 8 seconds not giving enough time to answer, or when you do answer they dont hear you!
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Larry Davids Love Child 🇮🇱
(@ShakhtarSteve) reported
@virginmedia Well, as you know, you have the hub name and the password. Once entered on whatever device it stays logged in. I went to connect today and its asking me to sign in to the network, then when you click the link, nothing happens.
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IfFyKhAn™️📍7️⃣
(@Iffykha38545015) reported
@JuniorCartxer @virginmedia Listening to the customer is the biggest problem @virginmedia have.
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𝕁𝕚𝕟 𝕂𝕒𝕫𝕒𝕞𝕒.🅴🇯🇲
(@JuniorCartxer) reported
@Iffykha38545015 @virginmedia 23 min phone call and my issue is finally resolved ffs, could have been so much easier if they listened to me in the first place
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Michael Inglis
(@Mikeinglis3) reported
@virginmedia hello virgin. I've been trying to get through to speak to someone for the past 24 hours. Please can I have some contact so I can cancel my contract
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matt new
(@mattnew74) reported
@virginmedia That's the thanks you get for being a loyal customer !!!
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Steve McHugh
(@StevejMchugh) reported
@virginmedia I spoke to someone in your customer service who said there’s an area outage. Unfortunately that doesn’t show in your website so that may need to be looked into at your end.
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!