Virgin Media Outage Report in Longford, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Longford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Longford, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Total Blackout | |
| Gloucester |
Total Blackout | |
| Gloucester |
Wi-fi | |
| Gloucester |
TV | |
| Gloucester |
Internet | |
| Gloucester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longford, England
Latest outage, problems and issue reports in Longford and nearby locations:
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Hannah 💃🏼
(@Hannah_S39) reported
from
Cheltenham, England
Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha
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Chris
(@PurpleSir) reported
from
Cheltenham, England
@virginmedia And it's gone down again 😟
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Anya Wood PR
(@WoodyWitters) reported
from
Cheltenham, England
@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM
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Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
Virgin Media customer service - how I laugh! Don’t touch with a barge pole!
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Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
@virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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Andy Williams 🔶
(@cheltandy) reported
from
Cheltenham, England
@virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.
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Danny
(@NoNotLoganPaul) reported
from
Gloucestershire, England
@virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out
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Jen -Zumba_Kids with Jen
(@Jen_M0nt) reported
from
Cheltenham, England
Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
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Jeff Stelling🎙
(@FoodAndFifa99) reported
from
Gloucestershire, England
@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!
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Louise Morton
(@Louisejmorton16) reported
from
Gloucestershire, England
@virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact
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Calzeh♛
(@Cxlzeh) reported
from
Cheltenham, England
Doubt I’ll be streaming today because of virgin media going down...
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stew·ᴿᵁᴺ 🏃♂️
(@StewRuns) reported
@virginmedia As per Ofcom "From 1 April 2019, broadband and home phone customers will get money back from their service provider for delayed repairs, missed engineer appointments and delays with the start of a new service – without having to ask for it."
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Yeah, it's Jacky!
(@Rock_Hard_Fairy) reported
@virginmedia No I haven't spoken to anyone as yet - its been nearly a month - not the service I am paying for. I need my phone!
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CTL
(@Carolin49201958) reported
@virginmedia having broadband issues since last Wednesday and your customer service is shocking. Can I expect a reimbursement as I am not getting the service I am paying for!!!
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Ronnie Smith
(@ronniesmith76) reported
@virginmedia not sure what you think is an acceptable level of service, broadband service has been probably the worst I've had, all the promise of great broadband hasn't come to fruition. @skytv best get back in contact.
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Gavin Taylor
(@gav_taylor) reported
@virginmedia yeah when I checked it again after 7pm it was fine again. no issues yesterday and so far today so only minor hiccup on Saturday I think
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Marty Funkhouser
(@Funkhouser67) reported
@virginmedia Hi, are there any problems in the ML5 area? Both ours and my neighbours broadband has went down in the last 30 mins. No connection and green flashing lights on my router. The website says there are no known issues in the area but it appears there is an issue.
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Louise Brown
(@L_J_Brown_) reported
@virginmedia customer service is a joke 2hrs on hold.Signed up Friday received confirm.WRONG house No. Called as engineer will be sent to wrong house!told nothing can be done.Your TYPO!I’ve been passed & spoken to 4 people to be told computer says NO.Waste your own engineers time
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Tom Farley
(@T0MFarley) reported
@virginmedia Over the last week really intermittent connection, Friday - Sunday almost unusable. Sudden return but occasional dropouts from Sunday 10pm onward - nothing flagged on your website about broadband. Also followed all steps listen on help page over weekend. No improvement from there
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Benjamin Cohen
(@benjamincohen) reported
@AndyTayDrew @virginmedia Then I think we all complain to the regulator. Shoddy service and treatment during a time many are working from home.
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Rusty
(@g1ngernutbust3r) reported
@virginhelp @virginmedia After 16 hrs I managed to speak to a really helpful dude called felix.....was told there is a fault in my area until the 3rd of December now.... I think you scored 11/12 months with dodgy or no service to sky movies, amazon prime, music n sports some VIP package you have going