Virgin Media

Virgin Media Outage Report in Longford, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Longford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Longford, Gloucestershire, England 10/16/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (33%)

    TV (33%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Longford, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Wi-fi
United KingdomCheltenham Internet
United KingdomGloucester E-mail
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Longford, England

Latest outage, problems and issue reports in Longford and nearby locations:

  • Hannah_S39 Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia Love when the connection to the messaging service is unavailable

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Yes that was one of the first things I done, no problems apparently

  • PurpleSir Chris (@PurpleSir) reported from Cheltenham, England

    @virginmedia And it's gone down again 😟

  • FoodAndFifa99 Jeff Stelling🎙 (@FoodAndFifa99) reported from Gloucestershire, England

    @Lucy_Hamson @virginmedia My whole WiFi has been shit recently x

  • Hannah_S39 Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡

  • Cxlzeh Calzeh♛ (@Cxlzeh) reported from Cheltenham, England

    Doubt I’ll be streaming today because of virgin media going down...

  • sarahk0905 Sarah Kemmett 🧜‍♀️🥂🦄 (@sarahk0905) reported from Gloucestershire, England

    Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?

  • DomWUK Dominic Williams (@DomWUK) reported from Painswick, England

    Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.

  • CharmedWatson83 Emma Watson (@CharmedWatson83) reported from Longford, England

    Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia please can you provide the correct contact details for making a complaint.

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @ionasurveyor @virginmedia Virgin's customer service is quite frankly crap

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here

  • DomWUK Dominic Williams (@DomWUK) reported from Painswick, England

    .@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.

  • RobGueRAF Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported from Gloucestershire, England

    @virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.

  • Jen_M0nt Jen -Zumba_Kids with Jen (@Jen_M0nt) reported from Cheltenham, England

    Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet

  • WoodyWitters Anya Wood PR (@WoodyWitters) reported from Cheltenham, England

    @virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

  • battmalls matt (@battmalls) reported from Gloucestershire, England

    @virginmedia broadband is completely down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • skippy_c Muck-Spout Skippy (@skippy_c) reported

    @virginmedia I was kept waiting on hold for complaints for over half an hour and was offered a £3.50 discount for 6 months. A week after recieving a letter telling me my service had incresed in price by, you guessed it, £3.50.

  • Violetilla Violeta (@Violetilla) reported

    @virginmedia yes, but *which* alternative method will allow me to get through and complain about my complaint so you don't close it in 28 days? What is the correct option path in that page to get somewhere useful?

  • CharlieEisnor 🐻Charlie Eisnor🐻 (@CharlieEisnor) reported

    @bt_uk one of the worst providers want @virginmedia back please come to my location 😔😔

  • _AudaciousAngel Miss Handsome Pants (@_AudaciousAngel) reported

    @SarahBnotG @virginmedia I feel your pain Sarah. I've had this conversation many times over the years, they always end up re-setting it for me but still never works. I'm cancelling soon - £104 a month is extortionate

  • dave_smeg dave **** (@dave_smeg) reported

    @virginmedia Engineer had left by the time I got back. My broadband connection was working when I left the house. Service checker does show an issue in the area. Call Centre said it should be fixed by 6pm.

  • _JamieA5h Jamie (@_JamieA5h) reported

    @virginmedia my wifi is down yet again, constantly offline lately, not good enough at all, give me the phone number so I can speak to an actual person instead of being fobbed off with automated service. Absolute joke of a service lately!!

  • dave_smeg dave **** (@dave_smeg) reported

    @virginmedia There is another network update for this area coming early next month. I hope this fixes the problems that have been happening since the last network update in January.

  • clairecranton ClaireC (@clairecranton) reported

    @virginmedia I’ve just had ANOTHER call with them asking to speak to my husband and when I said no they put the phone down. How poorly are your people trained?

  • menomum1 menomum (@menomum1) reported

    @MartinSLewis @bbc5live Why are @virginmedia charging £240 exit fee? I’m moving to a new area and they don’t provide it there. I’ve been a loyal customer for over 20 years, to say I’m disappointed is an understatement

  • shirleypringle Shirley Pringle 💙🌈 (@shirleypringle) reported

    @virginmedia That really isn’t helpful - I’m a new customer and Sky have offered to help with cost of terminating my contract I will do that. I don’t want to be on hold for the 4th time for nothing to be actioned.