Virgin Media

Virgin Media Outage Report in Bishop's Cleeve, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bishop's Cleeve, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop's Cleeve and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bishop's Cleeve, Gloucestershire, England 01/27/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bishop's Cleeve, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Wi-fi
United KingdomGloucester TV
United KingdomCheltenham Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bishop's Cleeve, England

Latest outage, problems and issue reports in Bishop's Cleeve and nearby locations:

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for

  • Macker202 Chris (@Macker202) reported from Gloucestershire, England

    @virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.

  • PaulOD80 Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • terry1hemmings Terry Hemmings (@terry1hemmings) reported from Quedgeley, England

    @CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again in GL52 3ND. Cancelling ASAP

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless

  • CharmedWatson83 Emma Watson (@CharmedWatson83) reported from Longford, England

    @virginmedia Media, problems still hasn’t been resolved

  • MichaelAlanHunt Michael (@MichaelAlanHunt) reported from Gloucestershire, England

    @Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still no service. All fast sleep or watching tv to worry about customers

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    @virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!

  • CandiaMcKormack Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, England

    Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still crap service. It comes and goes not constant so annoying

  • PaulOD80 Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail

  • DebbieMarksey Debbie Marks (@DebbieMarksey) reported from Quedgeley, England

    @virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenWeekes Stephen Weekes (@StephenWeekes) reported

    @virginmedia Due to the issue we have no Internet connection do are u ble to use service checker. Phone line is engaged

  • domparker Dom Parker (@domparker) reported

    @virginmedia Hi, how can I change my direct debit bank details? When I use your app there is no option, only 'Make a payment' which I've done, or cancel.

  • Mark77Wallace MW 🦕🦖🐨 🇬🇧 🇵🇱 (@Mark77Wallace) reported

    @virginmedia please can you help@with the messenger service as I can’t find it online. My brodbamd@is meant to be 110 but it is constantly only supplying 50/60 this is then causing buffering issues with sky tv. I’ve tried resetting the hub etc and now need an engineer to come

  • Fat_Forluss Kevin Richard (@Fat_Forluss) reported

    Have now gone the WHOLE month of September without landline or broadband thanks to @virginmedia non-existent customer service but they keep taking the money. Wouldn’t recommend them to my worst enemy. #HocusPocus2 #FridayFeeling #FIFA23

  • Danweeksmusic Lord Dan 🎸 (@Danweeksmusic) reported

    @virginmedia I've had no Internet at all for 15 hours now. Hub won't even turn on. Can't get any help from your support

  • StephenWeekes Stephen Weekes (@StephenWeekes) reported

    @virginmedia is there a problem with the broadband and TV coverage in Gosport?

  • j1991_david DavidJ (@j1991_david) reported

    @virginmedia @EscapeTraken Happening to me too. Connects to the Internet fine, PlayStation Network connection fails every time using Virgin Media.

  • cichaelmork Left Arm Over (@cichaelmork) reported

    @virginmedia I can. But this will be the SEVENTH call I’ve made. After almost 25 years as a customer and paying you £1,000s in bills over that time, would it be too much to ask for someone to call me maybe?

  • StephenWeekes Stephen Weekes (@StephenWeekes) reported

    @virginmedia That's why I asked you if there is a problem

  • SebWrites Sebastian White #StandWithUkraine (@SebWrites) reported

    @virginmedia I've rung this 6/7 times now... and every time you are on the phone on your IVR system for 15 mins approx, and it never does anything. Just checks your line and cuts you off! ... appalling. @virginhelp ?