Virgin Media

Virgin Media Outage Report in Bishop's Cleeve, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bishop's Cleeve, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop's Cleeve and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bishop's Cleeve, Gloucestershire, England 04/25/2024 00:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Bishop's Cleeve, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.

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City Problem Type Report Time
United KingdomGloucester Total Blackout
United KingdomCheltenham TV
United KingdomGloucester Phone
United KingdomGloucester TV
United KingdomGloucester Internet
United KingdomGloucester E-mail

Community Discussion

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Virgin Media Issues Reports Near Bishop's Cleeve, England

Latest outage, problems and issue reports in Bishop's Cleeve and nearby locations:

  • FasbytesReality 𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 (@FasbytesReality) reported from Cheltenham, England

    @virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    @virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now

  • Duranium1991 Matt (@Duranium1991) reported from Gloucestershire, England

    @virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia The problem I'm having is that there is an awfully long wait to connect with a human, who seems to be speaking under water into a bucket, and it's a struggle to understand them, how do I connect to someone who is in the UK?

  • Sarah_E_Godfrey Sarah Godfrey (@Sarah_E_Godfrey) reported from Bishop's Cleeve, England

    @virginmedia hi there, our hub 3 constantly has a red light on suggesting it’s overheating but it’s on the floor, uncovered, out of sunlight and not near anything else. Also have connection issues - have tried to fix using link but says I’m not at my address. I am. Thanks.

  • paulhewlett1983 Paul (@paulhewlett1983) reported from Gloucestershire, England

    @virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    This problem with @virginmedia programmes screwing up had best be sorted before the Euros kick off in a bit.... Struggling to find something of worth to watch atm. Thank god not all channels aren't screwed 🤬😤🤬😤

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?

  • wild_original Original Wild (@wild_original) reported from Churchdown, England

    @virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    @virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain

  • DavLa2020 David Lavery (@DavLa2020) reported from Gloucestershire, England

    @virginmedia is my V6 Tivo box fragged? Constant cycle between green warning screen and reboot...no answer from Web chat and will mot let me book Technician. HELP!

  • Hammerdan13 Hammerdan (@Hammerdan13) reported from Cheltenham, England

    @virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I will be leaving virgin if my service doesn't improve drastically and quickly

  • paulhewlett1983 Paul (@paulhewlett1983) reported from Gloucestershire, England

    @virginmedia I received my 360 remote today and the box will not update says migration is not possible! Help?

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,

  • paulhewlett1983 Paul (@paulhewlett1983) reported from Gloucestershire, England

    @virginmedia I received it about a week about in the post, you tell me? Surely you must know as it’s been released. The box is prompting me to upgrade as instructed on the Home Screen of the menu! But it does not work. Any help at this point is greatly appreciated

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianHewit Brian Hewit (@BrianHewit) reported

    @richardbranson I am without telephone , tv , internet access through Virgin Media . Luckily my mobile phone with Virgin mediworks . How can I get Virgin media to connect my services . I have moved to a flat where neighbours are connected . I have been a customer for many years .

  • dammieIce Bone🌎 (@dammieIce) reported

    @obimarckenobi @virginmedia I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .

  • ACNHpietro Rhianne 👻🎃 (@ACNHpietro) reported

    @virginmedia Yes but there’s been no resolution it’s still happening

  • philmck74 PM (@philmck74) reported

    @virginmedia how do I get to speak to someone about about a technical broadband problem? You live cat is automated and so are the phone lines and both just keep telling me they will run a check, which is what I want!!!

  • Cardiff_Dave David Sinclair (@Cardiff_Dave) reported

    @dannycorder @virginmedia Skip trying to provide a solution and move straight to providing complaint procedure. Nice!!!

  • sarahh1975 Sarah H (@sarahh1975) reported

    @virginmedia what is the point in ringing me for feedback and when I tell you how awful the broadband is you hang up ? Another outage today again coincidence that this is happening when you are trying to sell me a more expensive broadband package 🤔

  • paulmason1986 Paul Mason (@paulmason1986) reported

    @virginmedia They are "improving the service" in my area..... Internet is back on but TV isn't working

  • sailorjennie jenn (@sailorjennie) reported

    @virginmedia I’m not sure if you can help but I’m trying to unlock my mum’s very ancient Samsung flip phone. Your website says that virgin devices are never locked but this one definitely is. Is it possible to get the network lock control key?

  • ross_abrahams Ross Abrahams (@ross_abrahams) reported

    @virginmedia 6) Comical, I have rung the construction team number I was provided last night after anothe rbpunce around and they have also just told me they are the wrong team as they only deal in queries over 3m. And they have just told me a permit request was never raised, 6 weeks after

  • Granite_Beard Granitebeard Thundercock (@Granite_Beard) reported

    @virginmedia It’s been on and off all day. Current ETA for a resolution is 9am tomorrow. As I’m sure you’ll appreciate, like a lot of people I work from home and am dependent on a connection. I’d quite like to see money off my bill this month.