Virgin Media Outage Report in Bishop's Cleeve, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bishop's Cleeve, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop's Cleeve and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bishop's Cleeve, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Gloucester |
Total Blackout | |
| Cheltenham |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bishop's Cleeve, England
Latest outage, problems and issue reports in Bishop's Cleeve and nearby locations:
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again in GL52 3ND. Cancelling ASAP
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
@virginmedia Media, problems still hasn’t been resolved
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still crap service. It comes and goes not constant so annoying
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Terry Hemmings
(@terry1hemmings) reported
from
Quedgeley, England
@CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.
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Michael
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still no service. All fast sleep or watching tv to worry about customers
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James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@virginmedia called virgin to discuss my existing deal, could hardly understand him, was put on hold for a long time without explanation and he came back with a better deal but again was very hard to understand. Terrible service, looking around.
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Ramona Amuza
(@AmuzaRamona) reported
from
Gloucestershire, England
@virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail
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Ramona Amuza
(@AmuzaRamona) reported
from
Gloucestershire, England
No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail
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che_Gaston
(@che_Gaston) reported
from
Gloucestershire, England
@virginmedia down again! #ShameOnYou
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless
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Chris
(@Macker202) reported
from
Gloucestershire, England
@virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.
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Debbie Marks
(@DebbieMarksey) reported
from
Quedgeley, England
@virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.
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Candia McKormack
(@CandiaMcKormack) reported
from
Gloucestershire, England
Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@moizmehek @virginmedia I am getting 10 Mbps against advertised speed of 108 Mbps by @virginmedia Not sure if @ASA_UK and/or @Ofcom can help as @virginmedia refuse to handle faults of WiFi and can't leave penalty free unless handled by faults team.
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gaetan
(@GQuinson) reported
from
Cheltenham, England
@virginmedia @virginmedia how come from 350mb down to 65mb last two day any issue in the area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@RyanABAOPod) reported
@virginmedia The two arrows on the WiFi are flashing and I can't remember ever seeing this before. Tried calling earlier but couldn't get through. Been down for around an hour & a half.
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zeta jackson
(@zetaj74) reported
@virginmedia I can assure u that they hung up after telling me I could not make a complaint .. no Internet all day and now a new modem needed was toldit was down to shaky wires and no probs in my property.. obviously was #training needed
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Sacha Chadee
(@Sacha1008) reported
@virginmedia This has been done, so no point really in doing it again and again, you told me to do the test and run etc test and if that doesnt fix it it coule be the router box, so why not try change the router and see from there. Thank you
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Rebekah Stott
(@stott_bex) reported
@virginmedia We have tried to call and cancel numerous times. How long will it take to cancel via mail? Can you please give me an email or a way in which someone can call us?
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Alison Warry
(@Wolx108) reported
Weeks of no landline, not listening to the customer, derisory #compensation #virginmedia #customerservice appalling
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steven coddington
(@coddy68) reported
@virginmedia get your act together most important game in three years and your network has been down all day and not going to be fixed till tomorrow 🤬🤬🤬
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The Unicorn Mummy
(@mummy_unicorn) reported
@virginmedia Yes and what a surprise we are. But this is the second time within a month. Even though last time we were told an engineer would be out to fix it 🤬🤬🤬 keep an eye on my Instagram for a full review.
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I don't want to say
(@CmdrSpace) reported
@virginmedia has a problem with their TV bandwidth (for ITV) during the England match. It’s almost unwatchable - jerky, random colours appearing all over the screen. You just can’t see what’s going on. Poor show, Virgin.
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Ryan
(@RyanABAOPod) reported
@virginmedia Tried everything and had to watch the first half on a small TV that has freeview in our dining room! Literally rebooted several times and no joy. The internet is down as well and don't have good signal so having to connect via hotspot to tweet. Nightmare.
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Hayley Wells
(@binkyx0) reported
Why @virginmedia is my Internet going off on off on ALL DAY? I've had to take a day unpaid from work due to the intermittent services, I couldn't get through to a human on the phone and your 'help' services made me want to gouge my eyes out. Help me.