Virgin Media Outage Report in Cirencester, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cirencester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cirencester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cirencester, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Total Blackout | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cirencester, England
Latest outage, problems and issue reports in Cirencester and nearby locations:
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Dani
(@dansuela_) reported
from
Swindon, England
@virginmedia Yes. The fault continues. There's always a fault! This is the issue. It's absolutely not good enough, especially when you charge so much for such a rubbish service.
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Les Colyer - RAZORFILM & TV
(@RazorTelevision) reported
from
Swindon, England
@VlRGlNMEDIA #virginmedia ABSOLUTELY SHODDY UNSTABLE BROADBAND SERVICE ON #SWINDON - TOTALLY UNUSABLE SORT THIS MESS OUT
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Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
Virgin Media customer service - how I laugh! Don’t touch with a barge pole!
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Danny
(@NoNotLoganPaul) reported
from
Gloucestershire, England
@virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness thank you for getting an engineer out to me today but unfortunately he hasn’t fixed my issue. You say you have 24/7 phone line but when I phone it says you are closed
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Jonathan Ellis
(@jonstfc) reported
from
Swindon, England
@virginmedia can you tell me if there's an issue in the SN3 area of Swindon.
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Dani
(@dansuela_) reported
from
Swindon, England
@virginmedia If you read my first tweet properly you'll see my landlord has already done this. Don't bother sending me the same generic message you send everyone else, just get it sorted. So many people with the same issue!
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network
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🕸VENOMISS🕸
(@xVENOMISSx) reported
from
Swindon, England
@GreenEnigmaMixr @PlayVALORANT @WatchMixer You having internet problems too mate. I hope they fix virgin media internet ASAP
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Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
@virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness have you got any temporary jobs to help@keep your networks running in these difficult times. Looking for something to tie me over
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help
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Dani
(@dansuela_) reported
from
Swindon, England
Virgin media has to be the absolute worst internet provider ever. I just wanna watch Stacey Dooley documentaries ffs, stop telling me you can't connect 😭
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Jeff Stelling🎙
(@FoodAndFifa99) reported
from
Gloucestershire, England
@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬
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claire pearce
(@claire_pearce) reported
from
Minchinhampton, England
I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.
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Louise Morton
(@Louisejmorton16) reported
from
Gloucestershire, England
@virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact
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matt
(@battmalls) reported
from
Gloucestershire, England
@virginmedia broadband is completely down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Audis
(@jonaudis) reported
@virginmedia I have been on hold for an hour and have no internet since this morning. Are customer care still working?
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Paul Taylor
(@Pix74) reported
@virginmedia What do you mean, from the hub it’s fine the booster add to the network via, the hub page is pants then set up manually it’s just has pants
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Amrita Chuhan
(@AmLCh) reported
@virginmedia Yes they did. Still doesn't make up for over a month of interrupted service and no refund automatically given to your customers. Its the same old story with @virginmedia - take your money and don’t provide adequate service
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Nicola Martin - Bottley
(@NMartinBottley) reported
@virginmedia after calling for several hours was promised a call by 9pm by engineer - no call, was assured the fault line was open till 10pm - and guess what - it’s closed I’m pretty understanding when faults occur but what is unforgivable is terrible customer service
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Jonathan Goodwin
(@mrjcgoodwin) reported
@virginmedia @virginmedia Important to note also that each of these outages appears to have corresponding logs in our hub. Yet nobody on support has ever looked at these?
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MJT
(@MJT205) reported
my stream has been cut off because @virginmedia decided not to work mid way through my stream so please @virginmedia can you tell me what's going on, I've been having the same issues for a week now?
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Peter Orn
(@PeteOrn) reported
@virginmedia It’s now fixed. Whatever the issue was.
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Matt Blair twitch.tv/mattblairuk
(@themattblair) reported
Having to cancel my livestream tonight because @virginmedia are completely incompetent. Other companies have adapted to Covid and had little to no problems. Virgin Media are headless chickens.
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David john
(@DavidPa95010890) reported
@GeekAnnoyed @virginmedia I'd like to give him an internal, my clenched gidt right down his throat
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Zarky
(@Zarkster) reported
When virgin media ask you for feedback and you state your internet goes down more then my girlfriend