Virgin Media Outage Report in Cirencester, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cirencester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cirencester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Cirencester, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Swindon and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Internet | |
| Swindon |
Internet | |
| Gloucester |
TV | |
| Swindon |
Internet | |
| Gloucester |
Wi-fi | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cirencester, England
Latest outage, problems and issue reports in Cirencester and nearby locations:
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Phil Marshman
(@PhilMarshman) reported
from
Swindon, England
@virginmedia 2nd outage in 2 weeks, no broadband when trying run a business during lockdown. Rubbish service.
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Yes that was one of the first things I done, no problems apparently
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matt
(@battmalls) reported
from
Gloucestershire, England
@virginmedia broadband is completely down
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here
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Sarah Kemmett 🧜♀️🥂🦄
(@sarahk0905) reported
from
Gloucestershire, England
Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?
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Ian Watson
(@WattsChelt) reported
from
Brockworth, England
@virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?
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Bilal Mulla
(@bills_86) reported
from
Gloucestershire, England
@virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
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Chris B
(@Chopperb) reported
from
Stroud, England
Oooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia poor broadband connection at the moment. Is there a known issue ?
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick
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Paul French
(@pfrench711) reported
from
Swindon, England
@virginmedia we are moving house next week and you don’t provide service at our new address. Impossible to contact you to end contract via website or phone. Please get in touch ASAP. Only option at the moment is to cancel DD
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
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Jonathan Ellis
(@jonstfc) reported
from
Swindon, England
@virginmedia I've got no Internet in swindon SN3 5BA area. Is there an outage and when will it be sorted.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@ionasurveyor @virginmedia Virgin's customer service is quite frankly crap
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Les Colyer - RAZORFILM & TV
(@RazorTelevision) reported
from
Swindon, England
@VlRGlNMEDIA #virginmedia ABSOLUTELY SHODDY UNSTABLE BROADBAND SERVICE ON #SWINDON - TOTALLY UNUSABLE SORT THIS MESS OUT
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Rob Gue #blacklivesmatter #silenceisnotanoption
(@RobGueRAF) reported
from
Gloucestershire, England
@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
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Jeff Stelling🎙
(@FoodAndFifa99) reported
from
Gloucestershire, England
@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil O’Rourke 💙🏳️🌈
(@PhilORourke2) reported
@virginmedia receiving error codes on my V6. Have rebooted box, router, & checked & double-checked connectivity. Having called your helpline, there appears to be a problem of which your engineers are aware. Any further info, folks?
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Ieah
(@pitbullstan69) reported
@meganjrenee theyre suchhh a joke we just switched to vodafone bc virgin media were so **** honestly never heard of any other supplier having as many issues as virgin media
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DeeSingh
(@DeeSingh86) reported
@dabinteriors @virginmedia As always there service page lies. It's says broadband is ok, but it's NOT ok.
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Gordon Ahara
(@ahara_gordon) reported
@virginmedia I complained in January, nothing, no call back, no follow up whatsoever. Again in February because of the lack of action with regards to my complaint. Have also spent hours on the customer service number, no joy at all, gave up in the end. Shambolic service !
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Gemma H
(@GemmaH63056218) reported
Absolutely disgusted with virgin media. Cutting us off with no notice.Trying to resolve spending hours on the phone.We both work full time with two children 😤. My husband works full time at home !!! Words fail me 😤@virginmedia
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Mari Thynne
(@marithynne) reported
@virginmedia Many thanks for your reply. As suggested, I’ll go through all the process yet again. Not sure how many times I’ll have to do this before Virgin Media attempt to actually resolve the intermittent service but at the high monthly price I’m paying, I appear to have no choice.
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Claire Coast-Smith
(@clairecs1) reported
@virginmedia @mmcfist Yes there is message on service status as I am sure you are aware of. Also got text saying problem fix time changed to 21:45. I know in current scheme of things unimportant, but be nice to get a service we're paying for, while we still can!
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mmcfist
(@mmcfist) reported
@virginmedia @cheekchris1975 We’re now getting this message too. Rebooting box does not solve the issue. Any ideas?
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vicky soden
(@Vic43) reported
@virginmedia why have my on demand and catch-up services not worked for a week now? B42 area. Just an automated useless service on the phone - no one to speak to to report. Absolutely useless!
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David Conkling
(@Swissdavid) reported
@virginmedia I've moved to a new home, got virgin installed, had one day of decent service before it completely dropped off. Now your estimating to fix it by 9th March. Your call handler cut me off (possibly by accident). I was with BT before this for years & never had an issue. What is this?