Virgin Media Outage Report in Cirencester, Gloucestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cirencester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cirencester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cirencester, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
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| Gloucester |
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| Swindon |
TV | |
| Gloucester |
Internet | |
| Swindon |
Wi-fi | |
| Swindon |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cirencester, England
Latest outage, problems and issue reports in Cirencester and nearby locations:
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Natasha King
(@Natasha26854518) reported
from
Swindon, England
It’s funny how when you want to add something to @virginmedia they answer the phone within two minutes , when you want to down grade or cancel you your waiting for over 20 mins, then get put on hold again for god knows how long 😤😤😤
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Dani
(@dansuela_) reported
from
Swindon, England
@virginmedia If you read my first tweet properly you'll see my landlord has already done this. Don't bother sending me the same generic message you send everyone else, just get it sorted. So many people with the same issue!
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Dani
(@dansuela_) reported
from
Swindon, England
@virginmedia Yes. The fault continues. There's always a fault! This is the issue. It's absolutely not good enough, especially when you charge so much for such a rubbish service.
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧
(@alpha_xphoto) reported
from
Swindon, England
@virginmedia Thank you to Stuart and Simon also a nother nice guy I didn’t know his name, in Swindon for installing my new tv,broadband and phone, they had many problems and overcame them, had to go away then came back at 6pm to install, thank you guys you did a great job
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Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
@virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧
(@alpha_xphoto) reported
from
Swindon, England
@virginmedia you have just installed cable in our courtyard I can not talk to anyone, you never reply, think I will upgrade my sky
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Colette Etheridge
(@Lettie73) reported
from
Gloucestershire, England
@virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.
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Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
Virgin Media customer service - how I laugh! Don’t touch with a barge pole!
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Paul Crook
(@DANGERCROOK) reported
from
Swindon, England
@virginmedia Please make sure you give super praise for this Employee ,my phone charger was broken and she went that extra mile for me 👍
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧
(@alpha_xphoto) reported
from
Swindon, England
@virginmedia No where as you can not supply a service, do not promote something you can not supply thank you
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out
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Michael
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down
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Candia McKormack
(@CandiaMcKormack) reported
from
Gloucestershire, England
Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.
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Chris
(@Macker202) reported
from
Gloucestershire, England
@virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.
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James Trudgian
(@jamestrudgian) reported
from
Swindon, England
Wow more than 2 weeks for an @SkyHelpTeam engineer to fix their broken box. So ends my 15 year custom. Hello @virginmedia
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Louise Morton
(@Louisejmorton16) reported
from
Gloucestershire, England
@virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Verified Jedi
(@LoZeno) reported
And @virginmedia internet is finally back, after a long, frustrating day, after making me miss deadlines, robbing me of almost an entire day of work. And next month's bill will still be 16% more expensive because no one, not even @Ofcom, can make them deliver a consistent service
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alison homewood
(@alisonwonder2) reported
@garygilligan @virginmedia They made an active general apology for their sh*t service earlier - I happened to see it and thanked myself for the millionth time that I switched to Now TV & Broadband. One-sixth of the price, very acceptable Wifi, no hassle and Sky Atlantic to boot.
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Foreversideways #toriesout
(@Foreversideways) reported
@virginmedia Been recently living with someone, whilst having a house built , who has Virgin media and it’s been shocking and now they have banged the prices up. I was previously with BT / SKY and am returning to them and advising that they cancel Virgin and follow me never had any probs.
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Anand
(@vanand2020) reported
@virginmedia Such a ridiculous service; no communication, IVR still exists, but useless customer service will not a clue of what IVR. And to the core, they have planned to send an engineer for the cost of £25. Why the hell we should have Virgin as our Service Provider?
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Idle
(@DJ_Idle) reported
@virginmedia Hi. This is a router fault not a service fault, I do require further assistance
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Don Datta
(@dondatta13) reported
@virginmedia Just not good enough. Sick and tired of this trashy service that I pay a premium for. Now actively looking for a new provider. I hope many others do the same.
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Urijah P
(@CriminalEntropy) reported
@virginmedia Update us when the compensation is being paid 👍🏾 The service is a mess. Plus you are increasing prices!?🤔
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IrishLover
(@AJGilligan125) reported
@virginmedia Your service is starting to become atrocious!, can’t change username!, cant update password, can’t set up DDEBIT. Lost the DDEBIT ON MOBILE. What next.
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Maria 🇺🇦💙💛
(@Blondewyn1) reported
@virginmedia Its been terrible for months in NE31 (02) area even engineer said therr was problems and you did not know where it was. Never been compensated for last major outage when complained. Been intermittent tonight as well as this morning.
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Patrick Dolan
(@odb333) reported
@virginmedia @mcheevers73 11hrs later and it’s still not working …. Are we still expected to pay for this service?