Virgin Media Outage Report in Cirencester, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cirencester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cirencester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cirencester, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Swindon and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Internet | |
| Swindon |
Internet | |
| Gloucester |
Phone | |
| Swindon |
Total Blackout | |
| Swindon |
Internet | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cirencester, England
Latest outage, problems and issue reports in Cirencester and nearby locations:
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Prelovedbugz
(@prelovedbugz) reported
from
Swindon, England
@virginmedia no service in swindon. What a joke
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sarah 💙
(@swebb1979) reported
from
Gloucestershire, England
@virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint
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Paul Hargreaves
(@Paul_Hargreaves) reported
from
Latton, England
.@vmbusiness We heard today that due to repairs ours & other business broadbands @FlourishGlen will be down for 6 hours next Thursday. We will have to close and turn away 100s of customers as won't able to take payment.Surely the hospitality sector has had enough trials in 2021?
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SParker
(@HebbyGold) reported
from
Swindon, England
@virginmedia live chat frozen on app and site plus all help buttons going to a bad connection page. Can you tell me how to cancel my account please? Thanks.
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Karl Timmis
(@karl_timmis) reported
from
Gloucestershire, England
@virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness lol your customer service is funny phoned up to find my cancellation terms then ask why I’m considering leaving tell you get a better value else and you quote me a price 30p more than I already pay for the same package
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K
(@serebro333) reported
from
Gloucestershire, England
@virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx
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Margaret Joseph 💙
(@Foxelms) reported
from
Gloucestershire, England
@virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.
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sarah 💙
(@swebb1979) reported
from
Gloucestershire, England
@westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!
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Eve
(@rock_chick72) reported
from
Gloucestershire, England
@virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.
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M11DGA
(@mimadden) reported
from
Swindon, England
@virginmedia hello I signed up for your service last month, unfortunately your agent misunderstood my surname, despite informing you of this it’s still not rectified, can you help?
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notreve31
(@LloydyBev123) reported
from
Gloucestershire, England
@virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑
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Richard Goddard
(@BlueMoonMod) reported
from
Brockworth, England
If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia
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Darren Baldwin
(@darrenbaldwin) reported
from
Gloucestershire, England
Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!
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James Clarke
(@Fun_and_James) reported
from
Gloucestershire, England
@virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?
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mike
(@mikechayes) reported
from
Swindon, England
@virginmedia I had virgin media but the service is no poor i decided i could not be treated like that. so cut it loose and it feels great. rather live in the 80s than have that again
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Andy Gent
(@andygent) reported
from
Gloucestershire, England
@virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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S S
(@Sarah97851167) reported
@virginmedia Which is why I asked if there were any in stock and you’ve just told me that there are? So which is it? I don’t appreciate being lied to by virgin and unless I’m sent what I need to correct my internet I will be leaving after being a customer for 4 years.
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Bryan Light
(@UKLightCreation) reported
@virginmedia WiFi is shocking (don't send the link for its happy place, that whole page is garbage) cuts out when it feels like has very poor device management and I can crash it easily using just 1 device at full speed
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appleblossomB
(@appleblossomBe) reported
@virginmedia having horrendous issues with WiFi past few days . I have requested to leave you 3 times but you just put me on hold . Held for 3 hours !!!! Now I’m not even getting WiFi & have never had a home phone or tv since 2 weeks after being put in & now contract has expired
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Claire Wilson
(@choc1982) reported
@virginmedia can someone get in touch with me as calling is a joke. Online chat is a disaster. I want to leave your shambles of a service.
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PJ
(@BBlitzGG) reported
@JuliettJess @virginmedia i did have a BT tower outside my house though, probably why it was so good tbh, with virgin i find you just never get the speeds you pay for and there internet just drops far to often. I'm sure if they are all linked though tbh
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Soph ミ☆
(@mxsophiie) reported
@virginmedia I’ve already looked at that page but I’m still unsure on whether you need it back or not. It’s a Hub 3 and I’ve had it over two years just laying around, but have never been asked for it back so in that case can I just bin it?
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Harry gordon
(@HarryGordon13) reported
@virginmedia been on the phone for 20 hours in the past week to 7 different advisors, an engineer never bothered to show up to my property. I’m bow on hold again trying to solve my broadband issue this is simply not good enough. Fed up of this.
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Nat Mansell
(@NatMansell) reported
Anyone else having Virgin Media DHCP/DNS issues today?
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pedromac
(@pedsmac) reported
@virginmedia I’m an existing customer and I am continually being sent contracts for the wrong amount despite call g and messaging with various operators.
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Stephen D
(@stedan1980) reported
@appleblossomBe @virginmedia You'll hear me shouting. Apparently they were on the BBC last year for similar issues. The guy who used my details was declined by other providers, I can tell from credit record searches but not this bullshit company. Gross negligence. Then harassing and threatening the victim 😶