Virgin Media Outage Report in Cirencester, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cirencester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cirencester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cirencester, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Swindon |
TV | |
| Swindon |
Internet | |
| Swindon |
Wi-fi | |
| Gloucester |
Total Blackout | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cirencester, England
Latest outage, problems and issue reports in Cirencester and nearby locations:
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia Still waiting for my complaint to be answered. Will not be holding my breath.
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia My service agreement ends on 10th July 2019. I do not expect the service to work past this date and hope a final statement will be prepared shortly after 10th July.
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che_Gaston
(@che_Gaston) reported
from
Gloucestershire, England
@virginmedia down again! #ShameOnYou
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Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
@virginmedia No I think it's an issue on your end. Rebooted multiple times and it's been on and off all morning.
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harry pottle
(@harry_pottle) reported
from
Swindon, England
@virginmedia Your customer service needs addressing, issues with both broadband and TiVo, each time told to reboot the system with no effect, this has gone on long enough
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Robin Tremblin
(@hondarobin) reported
from
Swindon, England
@virginmedia what is happening with the tv go app. I want to watch something on my laptop and it just says service not available do we get a refund for the lack of service
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@moizmehek @virginmedia I am getting 10 Mbps against advertised speed of 108 Mbps by @virginmedia Not sure if @ASA_UK and/or @Ofcom can help as @virginmedia refuse to handle faults of WiFi and can't leave penalty free unless handled by faults team.
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia The complaint was made over the phone yesterday. I wanted to cancel but was told I needed to finish my contract and could only make request 30 days before the end. At that time I downgraded my contract, this was confirmed in writing. A few weeks later I requested cancellation
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Rob 🏴
(@robstfc) reported
from
Swindon, England
@virginmedia Virgin Mobile down, can receive calls but can’t make any....🤬
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gordon black
(@gblusher) reported
from
Swindon, England
@virginmedia As a longstanding loyal customer I would expect to be given the best deals without having to barter continuously with my provider. Thankfully there are plenty of alternatives.
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
@virginmedia Media, problems still hasn’t been resolved
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia disgusted with the customer service from virgin media. My Nan is 80 years old and is trying to get a PUK code to keep her phone number and your staff hung up on her because she couldn’t remember her password!!!
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia I still have not heard anything about my complaint. I have also received a bill for a period after my contract has ended for services I will not use. I have been a customer for around 8 years and am not impressed at all.
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia They can’t help me via webcast needs to go through your retentions team and has to be by phone which is the problem!!
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Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
Virgin media down so no Netflix today smh 😤
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Janine Surridge
(@Janine3579) reported
from
Swindon, England
@richardbranson @virginmedia Removing my kids favourite channels under the Fun Bundle then asking me for extra money to return them. So disappointed. Will def be switching away sadly. Loyal customer gone😕
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
Extremely disappointed with @virginmedia have gone back on their written word about my package. Been a customer for over 8 years and feel like I have been treated like dirt. I should get a complaint call within 7 days. I will not hold my breath. Shame on #virgin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Watson
(@RobWats54280499) reported
@virginmedia I keep contacting the messenger team about the Credit which they keep saying they are going to do but never happens must be the 5th time they have done this ?
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lisa lavelle
(@lisalavelle20) reported
@virginmedia @SouthamptonFC @NSP_teachers Awful company I want to cancel my services but you make it impossible 😡
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Ross Wilcox
(@Rossi2k) reported
@virginmedia Call back was in regards to poor service received. 28 days to sort a complaint? Complaint was raised back in February this year!!! I was told at one point a manager would call me back within 3 days. That was late Feb/early March. No one has called. Feel let down #poorservice
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Kesha Heaven
(@kheavene17) reported
@virginmedia yet again the internet has gone down, this is ridiculous, there isn't a month that the internet works without an outage in this area, if there is a way I can switch providers I will, looking into it now😤
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Kesha Heaven
(@kheavene17) reported
@virginmedia Yes I have, there is an issue in the area yet again, it's a constant thing but some of us are working from home and need the internet to be functioning
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Katie Marshall
(@katiemarshie_) reported
@virginmedia Thanks but without account access you won't be able to help. I am coming to the end of my contract and want to leave before the price becomes extortionate.
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Lalo Schjetnan
(@lalinsch) reported
@virginmedia Hi there I was never contacted and no compensation was added to my bill even though I had 3-4 days of total service loss.
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Natalie
(@Natalieshill) reported
@virginmedia Hello - yes because of Covid restrictions. And yet you seem to be installing new customers with no problem (I had virgin installed and removed during lockdown 1!) Other companies are coming out to do home installations too, so can’t understand it, especially when it’s really imp.
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Lloyd James
(@Lloydjames84) reported
@Marief2408 @virginmedia I’m having the same issue. I’ve been bored 4 times in an hour already today!
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Steve
(@Leicester4life) reported
@virginmedia @AncientKeeper I had the same issue. 2hours of BTSportUltimate advert over and over