Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Stroud, and Cheltenham.

City	Problem Type	Report Time
Gloucester	Internet	1 day ago
Gloucester	E-mail	3 days ago
Stroud	Internet	5 days ago
Gloucester	Internet	11 days ago
Gloucester	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Gareth Balmer (@garethbalmer) reported 7 seconds ago from Gloucestershire, England

  @virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!

• 
  The Michael Hunt (@MichaelAlanHunt) reported 2 minutes ago from Gloucestershire, England

  It must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team

• 
  K (@serebro333) reported 5 minutes ago from Gloucestershire, England

  @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

• 
  Hannah ❤️ (@Hannah_S39) reported 5 minutes ago from Cheltenham, England

  @virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄

• 
  Graham Fletcher (@1grahamfletcher) reported 10 minutes ago from Cheltenham, England

  @virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 12 minutes ago from Gloucester District, England

  USELESS!! @virginmedia down around our area AGAIN! & apparently it's a widespread thing! As if we don't pay enough for the pleasure 🤬🤬

• 
  Claire Cleevely (@CCleevely) reported 14 minutes ago from Churchdown, England

  @virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful

• 
  Richard Goddard (@BlueMoonMod) reported 14 minutes ago from Brockworth, England

  @virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable

• 
  Andy Williams 🔶 (@cheltandy) reported 20 minutes ago from Cheltenham, England

  @virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.

• 
  Ray (@RayWebpro04) reported 21 minutes ago from Gloucestershire, England

  @virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!

• 
  James Lawlor (@TheJamesLawlor) reported 33 minutes ago from Brockworth, England

  @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

• 
  Graham Fletcher (@1grahamfletcher) reported 33 minutes ago from Cheltenham, England

  @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

• 
  Ian Watson (@WattsChelt) reported 42 minutes ago from Cheltenham, England

  @virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint

• 
  Dominic Williams (@DomWUK) reported 45 minutes ago from Painswick, England

  .@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.

• 
  Dr Paul Atkinson (@DrPaulAtkinson) reported 47 minutes ago from Cheltenham, England

  @vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 48 minutes ago from Brockworth, England

  @virginmedia 1. I never get to speak to someone who speaks English as their mother tongue, 2. Despite being a customer for a number of years and spending more than £100 a month, I have been hit with a late payment charge because I had a heart attack and was in hospital,

• 
  Original Wild (@wild_original) reported 48 minutes ago from Churchdown, England

  @virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!

• 
  The Michael Hunt (@MichaelAlanHunt) reported 50 minutes ago from Gloucestershire, England

  @virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!

• 
  Neil Richardson (@ricoedd) reported 51 minutes ago from Cheltenham, England

  Virgin media broadband down again!!! #virginmedia. Need to move to other provider.

• 
  Ian Watson (@WattsChelt) reported 52 minutes ago from Cheltenham, England

  @virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G R A H A M (@___GJS___) reported 2 minutes ago

  @Andysbrett @virginmedia One of the worst customer service departments out there!

• 
  Joel Sheppard (@joelshepp) reported 6 minutes ago

  @virginmedia It is absolutely diabolical; The usability is horrific; The interface is horrendous; You cannot recover deleted items; The recordings do not split between movies and TV shows; and The audio function on the remote control never works. How do I stop the constant upgrade messages?!!

• 
  Kathryn Barrow (@kathrynbarrow) reported 6 minutes ago

  @virginmedia When will the broadband and TV issue be sorted in KT2?

• 
  Robert Taylor (@rabtaylor1981) reported 6 minutes ago

  @virginmedia any idea why it has to be so difficult to actually speak to anyone? Both TV boxes no longer work right, received an email saying a new box was coming but only got a remote for a box I don't even have! Can anyone help??

• 
  CrankyGeek (@pepetideo) reported 7 minutes ago

  @virginmedia you should not be glad. You should be ashamed of your terrible track record so far

• 
  PMAC (@BigPaul91) reported 14 minutes ago

  Had 3 @virginmedia engineers round in the last 7 days (for the most part good people no blame) but my broadband is still broken. The Mythical network team will get to me when they get to me … I’ll be off then to a new provider who gives a ****.

• 
  Sean Pearson (@soapyrct) reported 25 minutes ago

  @virginmedia @DjmarkieT Why do you always ask people to DM you? You will just say there is nothing you can do so call the call centre. Also why is your service so bad? You are genuinely the worst company I have ever dealt with!

• 
  Martinayres65@outloo (@Martinayres65o1) reported 25 minutes ago

  @virginmedia You’re already aware of the issues, I have an ongoing complaint regarding this. You already have my complaint reference as I gave it your caller today. Who promised someone would ring today. I just need virgin to promise they will restore my Wi-Fi ASAP

• 
  MARK KIRK (@kirkycando) reported 28 minutes ago

  @virginmedia @keithapearson I agree ,been much happier and have a lot more time on my hands since I left and don't have to be ignored by their customer (lack of) service.

• 
  Irvine sparrow (@IrvineSparrow) reported 29 minutes ago

  @virginmedia Just received the email to cancel my contract with @virginmedia so hopefully yes.