Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	Internet	10 hours ago
Cheltenham	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Ian Watson (@WattsChelt) reported 3 minutes ago from Cheltenham, England

  @virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint

• 
  Ian Watson (@WattsChelt) reported 9 minutes ago from Cheltenham, England

  @virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.

• 
  Joe Harper (@joe_joeharper) reported 9 minutes ago from Cheltenham, England

  @Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.

• 
  Andy Williams 🔶 (@cheltandy) reported 9 minutes ago from Cheltenham, England

  @virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 10 minutes ago from Gloucester District, England

  USELESS!! @virginmedia down around our area AGAIN! & apparently it's a widespread thing! As if we don't pay enough for the pleasure 🤬🤬

• 
  Dominic Williams (@DomWUK) reported 11 minutes ago from Painswick, England

  Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.

• 
  Richard Goddard (@BlueMoonMod) reported 11 minutes ago from Brockworth, England

  Please can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia

• 
  James Lawlor (@TheJamesLawlor) reported 12 minutes ago from Brockworth, England

  @virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 18 minutes ago from Brockworth, England

  @virginmedia The problem I'm having is that there is an awfully long wait to connect with a human, who seems to be speaking under water into a bucket, and it's a struggle to understand them, how do I connect to someone who is in the UK?

• 
  Calzeh♛ (@Cxlzeh) reported 20 minutes ago from Cheltenham, England

  Doubt I’ll be streaming today because of virgin media going down...

• 
  Dr Paul Atkinson (@DrPaulAtkinson) reported 20 minutes ago from Cheltenham, England

  @vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!

• 
  Dom the property finance chap (@DomSheahan) reported 20 minutes ago from Cheltenham, England

  @virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom

• 
  Graham Fletcher (@1grahamfletcher) reported 23 minutes ago from Cheltenham, England

  @virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??

• 
  Richard Goddard (@BlueMoonMod) reported 23 minutes ago from Brockworth, England

  Virgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia

• 
  Richard Kean (@richkean) reported 39 minutes ago from Cheltenham, England

  @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 43 minutes ago from Brockworth, England

  @virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?

• 
  Ann Whitmore (@Whitmore1Ann) reported 46 minutes ago from Gloucestershire, England

  Virgin Media customer service - how I laugh! Don’t touch with a barge pole!

• 
  The Michael Hunt (@MichaelAlanHunt) reported 52 minutes ago from Gloucestershire, England

  @virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network

• 
  Emma Watson (@CharmedWatson83) reported 57 minutes ago from Longford, England

  Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

• 
  N A T A L I E👼🏼 (@natsc0tt) reported 57 minutes ago from Cheltenham, England

  Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven Robinson (@srobinson2709) reported 7 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I moved to alt net, **** the main companies. Been with Quickline 6 months, during initial setup there were some speed drops, contacted support was fixed next day. Other than that no issues so far.

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 9 minutes ago

  FFS!! @virginmedia 2nd time in less than a week the broadband has gone down in B32! Seriously, get your **** together!!!

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 12 minutes ago

  @sephiroth17181 @virginmedia Had this for a long time in 2 areas - both had street cab within 25m of property. Would constantly lose connection & engineers left me with a box of up & down attenuators to bring signal levels back into sync.

• 
  invs86 (@DeviousPL) reported 14 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt It’s mind-blowing anyone is still using Virgin, they are absolutely awful, network is held together by string and tape and customer services do their absolute best to infuriate you - either dropping the call, long holds or arguing. “Technical faults” are a weekly occurrence.

• 
  Justin Barker (@JustinBarker77) reported 14 minutes ago

  @virginmedia fibre issue in OL15. Speeds have dropped to at least half what’s expected. Are you aware? How do I actually get it logged without your automated system bouncing between issue and no issue without the 24 hour clock restarting

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 14 minutes ago

  @sephiroth17181 @virginmedia That’s the problem I have. WAN port on the Asus router I have is only 1GbE but the LAN ports are 2.5GbE (& can’t switch WAN port to one of the LAN ports for some reason).

• 
  jamiediscos (@jamiediscos) reported 14 minutes ago

  @virginmedia 12 hrs so far with no WiFi, no tv service and more importantly, no phone! Why am I paying you an extortionate amount of money each month?

• 
  Robert Walker (@KingBerty1992) reported 16 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I went to FTTP and had no end of issues with it switched back to virgin after the cut off however i had to do it as a new customer my wife for me to get that said deal same house same last name and thats how i got around it do it every year now ball ache but saves you thousands

• 
  Virgin Media News (@VirginMediaNews) reported 25 minutes ago

  The US has carried out a ninth consecutive night of strikes against Iran. US Central Command said it targeted Iranian military and communication capabilities. Iran also claims two oil tankers exploded in the Strait of Hormuz. The attacks follow the deaths of two US service members who were killed in Jordan during missile and drone attacks by Iran. 📺 More on Virgin Media PLAY

• 
  NUFCR (@NUFCR2) reported 27 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt They did this to me last year so I just phoned up and said exactly what you’ve said here, why should my price go up when new customer prices are going down. Woman on the phone matched the promo rate 👍🏻