Virgin Media Outage Report in Stroud, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Gloucester |
Total Blackout | |
| Cheltenham |
||
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Joe Harper
(@joe_joeharper) reported
from
Cheltenham, England
@Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.
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Joe Harper
(@joe_joeharper) reported
from
Cheltenham, England
@virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!
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Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?
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David Crebbin
(@outtheratrace49) reported
from
Cheltenham, England
I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.
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Ian Watson
(@WattsChelt) reported
from
Brockworth, England
@virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?
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Bilal Mulla
(@bills_86) reported
from
Gloucestershire, England
@virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.
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Chris B
(@Chopperb) reported
from
Stroud, England
Oooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold
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Ray
(@RayWebpro04) reported
from
Gloucestershire, England
@virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here
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The Mayflower
(@chunfkong) reported
from
Cheltenham, England
@virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia poor broadband connection at the moment. Is there a known issue ?
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Jamie
(@jamierudge) reported
from
Cheltenham, England
@virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠
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Dr Paul Atkinson
(@DrPaulAtkinson) reported
from
Cheltenham, England
@vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!
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Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?
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N A T A L I E👼🏼
(@natsc0tt) reported
from
Cheltenham, England
Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤
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N A T A L I E👼🏼
(@natsc0tt) reported
from
Cheltenham, England
@virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.
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Shôn Douglas
(@shon_douglas) reported
from
Cheltenham, England
@virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Scott
(@Breaking70Bars) reported
@virginmedia Am currently with sky and they are bad for WiFi, especially during late night.
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🦔🦊Johnny1983 🦝🐱 #VirginmediaCustomer
(@JohnnyDude1983) reported
@virginmedia Morning. Broadband went down in Manchester. Area 21 Radcliffe Bury. What was the fault. It was down until I woke at 0735 and rebooted my superhub 3 🙁. When I phoned your broadband fault team. Andy said it will be down until 0020. He said it was on cat 2 urgency.
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Danielle
(@DalelleS) reported
Can anyone please help point me in the direction of a decent internet provider, I literally cannot cope with @virginmedia anymore. PLEASE I AM DESPERATE FOR AT LEAST ONE STABLE CONNECTION IN MY LIFE #bestinternetprovider #virginmedia #help
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Kate Morley
(@KateBeaRubi) reported
So after being totally screwed over by @virginmedia we’ve signed with another company. They can’t get us online for 10 days, so any ideas as to how we can temporarily hotspot to get Wi-fi? We tried #BT- they took our money, but the service didn’t work. All ideas cv welcome!
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Ross H-S
(@rossHS) reported
@virginmedia please tell me I’m not about to have ANOTHER whole day with an intermittent internet connection? What has happened to Virgin? Used to be great for broadband, now I wouldn’t recommend you to my worst enemy. On the verge of cancelling the lot 😡
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Kate Morley
(@KateBeaRubi) reported
So after being totally screwed over by @virginmedia we’ve signed with another company. They can’t get us online for 10 days, so any ideas as to how we can temporarily hotspot to get Wi-fi? We tried #BT- they took our money, but the service didn’t work. All ideas welcome!
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Woody I.J
(@Woodij_) reported
@virginmedia Day ******* 60! @virginmedia don’t ******* reply with the generic ****. Answer these: Why am I paying £45pm for 100mbps and getting this ****? What are you going to do about reimbursing my loss of earnings/having to use mobile data?
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Dean Ayass 💙
(@DeanAyass) reported
My Internet connection is sort of back but is so slow that I can't stream #WrestleMania on the Network. Thanks @virginmedia for ruining WrestleMania for me!
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Simon Wickham
(@JudoSamuraiGBR) reported
@bt_uk My wife has text to say you are coming to install fibre optic on the 21st April, Now the issue is we gave not enquired or requested Internet with you? A check on our credit report shows you searched! Why we do not want it, nor do we want to move fro @virginmedia
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Gabi 🌟
(@zaydan03) reported
Virgin Media. Why are you being so **** right now? I’m tryna watch the Nets game and this is how you doing me😭