Virgin Media

Virgin Media Outage Report in Stroud, Gloucestershire, England

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The latest reports from users having issues in Stroud come from postal codes GL5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stroud, Gloucestershire, England 02/03/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stroud, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Wi-fi
United KingdomGloucester TV
United KingdomCheltenham Internet
United KingdomCheltenham Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes

  • PaulOD80 Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still crap service. It comes and goes not constant so annoying

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia No issues reported

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still no service. All fast sleep or watching tv to worry about customers

  • Lettie73 Colette Etheridge (@Lettie73) reported from Gloucestershire, England

    @virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.

  • Macker202 Chris (@Macker202) reported from Gloucestershire, England

    @virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again in GL52 3ND. Cancelling ASAP

  • CandiaMcKormack Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, England

    Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!

  • MichaelAlanHunt Michael (@MichaelAlanHunt) reported from Gloucestershire, England

    @Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down

  • PaulOD80 Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail

  • CharmedWatson83 Emma Watson (@CharmedWatson83) reported from Longford, England

    @virginmedia Media, problems still hasn’t been resolved

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    @virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gordonturner3 Gordon turner (@Gordonturner3) reported

    @castusthered @virginmedia Got mine from Amazon everyone working from him no problems now

  • fnafilms zee zom ✌️✊🏾 (@fnafilms) reported

    @katerussell @virginmedia Their upload speed is terrible. Even on their business packages with a wired connection. Took 3 days to upload 130GB!

  • G6Urm G6URM (@G6Urm) reported

    @virginmedia done all of that - now my email is "unavailable " - and i'm not wasting another hour on the phone trying to get someone with a functioning brain cell to sort this problem !! - i have sent official complaint - please sort this !! @virginmedia

  • hs2adoreyou delilah (@hs2adoreyou) reported

    WTF O2 AND VIRGIN MEDIA BLOCKED OMEGLE

  • JohnHC86 John C (@JohnHC86) reported

    Despite providing @virginmedia my direct debit info in November and paying hundreds of pounds in the form of a deposit, they've decided that because THEY failed to set up the account change in time, I will now have my services restricted. WTF?

  • jfhuk John Horan (@jfhuk) reported

    @virginmedia You’d think any company that has this many complaints about poor network and call centre service would do something about it.

  • WilliamsLaurent Larry Williams (@WilliamsLaurent) reported

    @virginmedia And I will get told the following, reset box, run wired speed test, shortly by we working to fix it. Been like this for 3weeks

  • BrianCol2021 Brian Colman (@BrianCol2021) reported

    @virginmedia Appalling customer service, I have been strung along for weeks for missed SNR’s. Yet another one missed yesterday. But of course no reduction in my bill!

  • colinevo evo (@colinevo) reported

    @virginmedia So you can’t email your resolutions team or even call them and ask them to call a customer that as a internet and phone provider your calls cutting off are stopping me being serviced can I leave when you price hike that’s all I need to know

  • Ant_Johnson79 Anthony Johnson 🇾🇪 🇾🇪 🇾🇪 (@Ant_Johnson79) reported

    @virginmedia I was gonna make the switch from sky to virgin media but before i did, I thought I would sample your customer services. Then I renewed with sky. Once that improves then maybe