Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	TV	1 day ago
Gloucester	TV	1 day ago
Cheltenham	Total Blackout	1 day ago
Gloucester	TV	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Richard Goddard (@BlueMoonMod) reported 16 seconds ago from Brockworth, England

  Please can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia

• 
  Danny (@NoNotLoganPaul) reported 3 minutes ago from Gloucestershire, England

  @virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.

• 
  Jon Bassett (@twisterssister) reported 6 minutes ago from Gloucestershire, England

  @virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me

• 
  K (@serebro333) reported 12 minutes ago from Gloucestershire, England

  @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

• 
  Krystyna Wynn (@KW_GuinnessH) reported 14 minutes ago from Gloucestershire, England

  @virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 15 minutes ago from Brockworth, England

  @virginmedia 1. I never get to speak to someone who speaks English as their mother tongue, 2. Despite being a customer for a number of years and spending more than £100 a month, I have been hit with a late payment charge because I had a heart attack and was in hospital,

• 
  claire pearce (@claire_pearce) reported 15 minutes ago from Minchinhampton, England

  I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.

• 
  N A T A L I E👼🏼 (@natsc0tt) reported 17 minutes ago from Cheltenham, England

  Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤

• 
  Joe Harper (@joe_joeharper) reported 20 minutes ago from Cheltenham, England

  @virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!

• 
  Dom the property finance chap (@DomSheahan) reported 20 minutes ago from Cheltenham, England

  @virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom

• 
  Graham Fletcher (@1grahamfletcher) reported 21 minutes ago from Cheltenham, England

  @virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!

• 
  The Michael Hunt (@MichaelAlanHunt) reported 24 minutes ago from Gloucestershire, England

  It must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team

• 
  James Lawlor (@TheJamesLawlor) reported 28 minutes ago from Brockworth, England

  @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

• 
  Dom the property finance chap (@DomSheahan) reported 29 minutes ago from Cheltenham, England

  Never ever ever have @virginmedia internet. Constant drop off, nowhere near promised speeds. Rubbish @Ofcom

• 
  Dave.C 🏴‍☠️#FBPE #Rejoin (@Davinci9999C) reported 34 minutes ago from Cheltenham, England

  @virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.

• 
  Richard Goddard (@BlueMoonMod) reported 35 minutes ago from Brockworth, England

  If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

• 
  Hannah 💃🏼 (@Hannah_S39) reported 46 minutes ago from Cheltenham, England

  Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 49 minutes ago from Brockworth, England

  @virginmedia The problem I'm having is that there is an awfully long wait to connect with a human, who seems to be speaking under water into a bucket, and it's a struggle to understand them, how do I connect to someone who is in the UK?

• 
  Richard Kean (@richkean) reported 56 minutes ago from Cheltenham, England

  @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

• 
  Emma Watson (@CharmedWatson83) reported 58 minutes ago from Longford, England

  Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marttech Solutions (@MarttechSol) reported 7 minutes ago

  Virgin Media now have an ETA of 11:05am today to get these issues fixed. The Service Status tool now appears to be working for the vast majority of people.

• 
  Dave Pearce (@DavePea15343212) reported 9 minutes ago

  @virginmedia virgin tv go app now not working as was using as a work around

• 
  Paul (@Santaxmas) reported 11 minutes ago

  Is virgin media tv still down?

• 
  chiefsandrugby (@jesstuck18) reported 12 minutes ago

  @virginmedia hey……..nothing wrong with my TV service except ITV…just a blank screen. What gives?

• 
  Paul McKigen (@paulmc_96) reported 16 minutes ago

  @virginmedia wifi and tv down again same as yesterday. What are we paying for

• 
  Cyberbob1uk (@cyberbob1uk) reported 18 minutes ago

  @virginmedia are you taking the proverbial? The broadband has been out more often than I have in the short time I've been with you. And now you aim to rectify the problem in 4 days time?

• 
  Briefcase Michael (@BriefcaseMike) reported 18 minutes ago

  @virginmedia Many hours now with no TV on any channel. Unacceptable when your service is so expensive.

• 
  Bill Carter (@billingtonius) reported 21 minutes ago

  @virginmedia What about those experiencing problems with their internet? Being sent pointless updates via text. Each message being sent 3 times. Each message just pushing the expected resolution back a few days. For nearly a month now.

• 
  HazAwaiz (@HazAwaiz) reported 21 minutes ago

  @virginmedia It says internet issue will be resolved by 22nd May! That’s a bit too long!!!! Not too happy with this

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 24 minutes ago

  @virginmedia @docrussjackson Are we all getting compensation then as you are not providing a service that we pay a lot for.