Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	Internet	1 day ago
Cheltenham	Internet	3 days ago
Gloucester	Wi-fi	3 days ago
Gloucester	Internet	6 days ago
Stroud	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Andy Williams 🔶 (@cheltandy) reported 41 seconds ago from Cheltenham, England

  @virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.

• 
  K (@serebro333) reported 1 minute ago from Gloucestershire, England

  @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

• 
  James Clarke (@Fun_and_James) reported 4 minutes ago from Gloucestershire, England

  @virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?

• 
  Graham Fletcher (@1grahamfletcher) reported 5 minutes ago from Cheltenham, England

  @Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service

• 
  N A T A L I E👼🏼 (@natsc0tt) reported 11 minutes ago from Cheltenham, England

  @virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.

• 
  Chris B (@Chopperb) reported 12 minutes ago from Stroud, England

  Oooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold

• 
  Dom the property finance chap (@DomSheahan) reported 14 minutes ago from Cheltenham, England

  @virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom

• 
  Darren Baldwin (@darrenbaldwin) reported 15 minutes ago from Gloucestershire, England

  Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!

• 
  Joe Harper (@joe_joeharper) reported 16 minutes ago from Cheltenham, England

  @Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.

• 
  Hannah ❤️ (@Hannah_S39) reported 21 minutes ago from Cheltenham, England

  Why is my @virginmedia WiFi down boooooo

• 
  Jon Bassett (@twisterssister) reported 21 minutes ago from Gloucestershire, England

  @virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me

• 
  Ian Watson (@WattsChelt) reported 22 minutes ago from Cheltenham, England

  @virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.

• 
  Claire Cleevely (@CCleevely) reported 23 minutes ago from Churchdown, England

  @virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful

• 
  Russ (@Mr_Stage) reported 29 minutes ago from Cirencester, England

  @JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.

• 
  Chris (@PurpleSir) reported 32 minutes ago from Cheltenham, England

  @virginmedia And it's gone down again 😟

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 33 minutes ago from Brockworth, England

  @virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain

• 
  Graham Fletcher (@1grahamfletcher) reported 34 minutes ago from Cheltenham, England

  @virginmedia No they can’t help

• 
  James Lawlor (@TheJamesLawlor) reported 38 minutes ago from Brockworth, England

  @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

• 
  maiella (@maiellamipiace) reported 39 minutes ago from Gloucestershire, England

  @virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?

• 
  maiella (@maiellamipiace) reported 50 minutes ago from Gloucestershire, England

  Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chesser (@chesserlufc) reported 6 minutes ago

  @gblondon1 @skytv They will but ring you when its too late stuff them I say, I've been with @virginmedia for years now and everytime my contract ends I just ring up and get a decent deal, not as good as a new customer which I have an issue with, but still a good deal!

• 
  FiFa 🌎 🌎 cup IPTV service (@cantu881303) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Charmaine Rome (@eightieschick72) reported 9 minutes ago

  @virginmedia @epwhamilton @virginmedia Same issue here. Took 1 hour on the phone to Virgin to be told there’s an outage. No comment about it on your website. And no idea when it’s being fixed. Moved from BT 3 weeks ago for more reliable internet. Not impressed at all.

• 
  South Coast Commuter (@CS_Hants) reported 10 minutes ago

  So then @virginmedia, having escaped your contract after 18 months of poor service when will someone come to my house to remove the large ugly brown box that was fixed to my outside wall (bearing in mind it was installed without a booking or any notice at the contract start)?

• 
  Alex Jones (@dr_besty) reported 15 minutes ago

  @gblondon1 @skytv @virginmedia No such thing as loyalty, you pay for a service, they provide said service, that's it. If you want loyalty get a dog.

• 
  Gizëm (@seccadelikbaby) reported 17 minutes ago

  @virginmedia Of course I already checked. The estimated fix time is now 8:06pm. That’s far too late and will completely disrupt my workday. I work from home and have already been without internet for 2 days. This situation is unbelievable and has caused me significant inconvenience!

• 
  Grimm (@K6_Grimm) reported 17 minutes ago

  @virginmedia why have you sent messages saying the issue in ne8 is fixed? when it clearly is not, even checked with the neighbours.

• 
  andrea crosby (@andreac14064810) reported 19 minutes ago

  @virginmedia shocking service on chat a hr cut of twice money can’t but you bad service every time ,

• 
  South Coast Commuter (@CS_Hants) reported 20 minutes ago

  @virginmedia May I remove it then? It’s ugly, VM never mentioned I would need it when you sold me the service and you didn’t get my permission to stick it on my house! Will happily send it back to you! Have no intention of ever using @virginmedia ever again!

• 
  Conor 🇮🇪 (@WFCConor) reported 21 minutes ago

  Internets down all day, plugged the router out 5 times and it still isn’t working, usual service for @virginmedia 🫣