Virgin Media outages and service status in Stroud, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Stroud, including 1 direct report.
- The most common problems reported in this area mention TV, Wi-fi, and Internet.
- The most recent signal from this area was received Jun 10, 1:46 PM GMT+1.
- TV (70%)
- Wi-fi (13%)
- Internet (9%)
- Total Blackout (9%)
The latest reports from users having issues in Stroud come from postal codes GL5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stroud, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester, and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 21 hours ago |
|
|
Wi-fi | 2 days ago |
|
|
Internet | 4 days ago |
|
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
-
Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England@virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus
-
Jen -Zumba_Kids with Jen (@Jen_M0nt) reported from Cheltenham, EnglandAaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
-
Chris (@Beardedwelsh) reported from Gloucestershire, EnglandEvery day around this time by business Virgin Broadband goes down... 😩 Just why? @virginmedia #virginbroadbandissues
-
Richard Kean (@richkean) reported from Cheltenham, England@virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.
-
booksbythewoods (@booksbythewoods) reported from Cheltenham, England@virginmedia Morning, it's still not working I'm afraid. Same situation as yesterday
-
notreve31 (@LloydyBev123) reported from Gloucestershire, England@virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change
-
Bilal Mulla (@bills_86) reported from Gloucestershire, England@virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed
-
Gareth Balmer (@garethbalmer) reported from Gloucester District, England@virginmedia how broken is the routing table this morning?
-
Hannah 💃🏼 (@Hannah_S39) reported from Cheltenham, EnglandAlso my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha
-
Jeff Stelling🎙 (@FoodAndFifa99) reported from Gloucestershire, England@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
-
Margaret Joseph 💙 (@Foxelms) reported from Gloucestershire, England@virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.
-
N A T A L I E👼🏼 (@natsc0tt) reported from Cheltenham, EnglandCall me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤
-
Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?
-
Joe Harper (@joe_joeharper) reported from Cheltenham, England@virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!
-
booksbythewoods (@booksbythewoods) reported from Cheltenham, England@virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change
-
Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia The problem I'm having is that there is an awfully long wait to connect with a human, who seems to be speaking under water into a bucket, and it's a struggle to understand them, how do I connect to someone who is in the UK?
-
Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia 1. I never get to speak to someone who speaks English as their mother tongue, 2. Despite being a customer for a number of years and spending more than £100 a month, I have been hit with a late payment charge because I had a heart attack and was in hospital,
-
N A T A L I E👼🏼 (@natsc0tt) reported from Cheltenham, England@virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.
-
Ian Watson (@WattsChelt) reported from Brockworth, England@virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?
-
Chris B (@Chopperb) reported from Stroud, EnglandOooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
pat Hamilton (@going59) reported@virginmedia @seccadelikbaby My internet has been crap lately as well, thinking of changing
-
Fed By Monkeys (@barneymcg999) reported@JonStone101 @virginmedia U need to threaten to cancel.
-
🏴🇬🇧 SMITHY 🇬🇧🏴 (@LeeSmit35077313) reported@gblondon1 @skytv @virginmedia I changed to virgin once. Lasted 6 months. They charged me for services I didn’t ask for or use took bigger payments than they should have and not one person on the phone spoke clear enough English for you to understand. Absolute **** show of a company
-
JHenderson (@j_henderson__) reported@virginmedia since 9.15pm yesterday we’ve been without tv & internet, now they’ve just text saying 2pm tomorrow to be fixed. Nearly 2 days to fix an issue is disgraceful customer service. Again we’ll be looking to switch to Sky or BT. Virgin Media are useless.
-
Norman Highnam (@NormanHighnam) reported@MartinSLewis Wayleave agreement on a due use pole and virgin media ask to use the pole… yep no problem…. Wants in it for me…. 🤫 then came back we can give you a £100 John Lewis voucher…. Bingo..
-
Edward Hamilton (@epwhamilton) reported@virginmedia You've also texted cancelling the engineer that I'd booked because it's a network issue, but again I have no information. Hence the frustration
-
Ania Sowinski (@AniaSowinski) reported@virginmedia @beckykeating97 No we can’t as you are refusing to acknowledge it’s an area issue. It all went down at the exact time an engineer was working on one house in the street. It’s now been 24hours with absolutely NO service
-
Alex Williams (@alxwms) reported@virginmedia That just doesn't work. It is hugely painful ringing you up or playing blind darts to see which one of 20 accounts a text relates to. Just change things and start putting a postcode or account number or part account number in your texts
-
Jason ferguson (@Jasonrfc90) reported@virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company
-
Jeanette (@missjnyc1) reported@virginmedia Spent an hour and half on the phone with your customer care team. They couldn’t tell me why they hadn’t turned up, no way of contacting them. Have booked another slot for tomorrow, the team wouldn’t even read the number I had just given them 2/3