Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.

City	Problem Type	Report Time
Gloucester	Internet	2 days ago
Gloucester	Internet	2 days ago
Cheltenham	Wi-fi	12 days ago
Gloucester	Wi-fi	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Andy Gent (@andygent) reported 3 minutes ago from Gloucestershire, England

  @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

• 
  maiella (@maiellamipiace) reported 4 minutes ago from Gloucestershire, England

  Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!

• 
  Ray (@RayWebpro04) reported 8 minutes ago from Gloucestershire, England

  @virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!

• 
  notreve31 (@LloydyBev123) reported 13 minutes ago from Gloucestershire, England

  @virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 21 minutes ago from Gloucestershire, England

  This problem with @virginmedia programmes screwing up had best be sorted before the Euros kick off in a bit.... Struggling to find something of worth to watch atm. Thank god not all channels aren't screwed 🤬😤🤬😤

• 
  Ian Watson (@WattsChelt) reported 21 minutes ago from Cheltenham, England

  @virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint

• 
  EMMΛ (@iemhouston) reported 24 minutes ago from Gloucestershire, England

  @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

• 
  Hannah🌻 (@HannahTwine) reported 26 minutes ago from Cheltenham, England

  @virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?

• 
  Sarah Kemmett 🧜‍♀️🥂🦄 (@sarahk0905) reported 27 minutes ago from Gloucestershire, England

  Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?

• 
  maiella (@maiellamipiace) reported 29 minutes ago from Gloucestershire, England

  @virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?

• 
  Andy Williams 🔶 (@cheltandy) reported 30 minutes ago from Cheltenham, England

  @virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.

• 
  The Mayflower (@chunfkong) reported 31 minutes ago from Cheltenham, England

  @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

• 
  Colette Etheridge (@Lettie73) reported 34 minutes ago from Quedgeley, England

  @virginmedia please can you provide the correct contact details for making a complaint.

• 
  Jeff Stelling🎙 (@FoodAndFifa99) reported 36 minutes ago from Gloucestershire, England

  @Lucy_Hamson @virginmedia My whole WiFi has been shit recently x

• 
  Louise Morton (@Louisejmorton16) reported 38 minutes ago from Gloucestershire, England

  @virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact

• 
  Graham Fletcher (@1grahamfletcher) reported 40 minutes ago from Cheltenham, England

  @virginmedia No they can’t help

• 
  The Michael Hunt (@MichaelAlanHunt) reported 45 minutes ago from Gloucestershire, England

  @ionasurveyor @virginmedia Virgin's customer service is quite frankly crap

• 
  Bilal Mulla (@bills_86) reported 50 minutes ago from Gloucestershire, England

  @virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed

• 
  booksbythewoods (@booksbythewoods) reported 56 minutes ago from Cheltenham, England

  @virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change

• 
  Ann Whitmore (@Whitmore1Ann) reported 60 minutes ago from Gloucestershire, England

  @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M U (@Shef1212) reported 8 minutes ago

  @virginmedia no internet, but I need to wait 5 days for engineer! You say you invest millions and increase prices. Been with you since 2010. Why is it so difficult to log a complaint on the phone too? Shocking & ridiculous service. My contract is due in 2 months.

• 
  Stewart Hawtin (@HawtinStewart) reported 9 minutes ago

  @virginmedia I’ve DM 2 hours ago. Nothing. I’ve rung your number. Waited 30 minutes. And then again. Nothing. What kind of service is this? How do you speak to a human?

• 
  lindsay (@LPorro123) reported 12 minutes ago

  @virginmedia help since we received our new control with Atlantic the box link is not working , keep ringing your help desk and either get put on hold , told will ring back or booted off help please thanks

• 
  Adrian Bird (@bigbally) reported 16 minutes ago

  @virginmedia If you want to know how really BAD this bunch of COWBOYS are - listen to BBC Radio Four "You & Your" Monday 13 April. Utterly inept and incompetent. STEALING a LIVING. The Senior Management should HANG THEIR INCOMPETENT HEADS IN SHAME.

• 
  Ruth Payne (@ruthmpayne) reported 19 minutes ago

  @TelfordMemories @virginmedia We’ve had no WiFi whatsoever for the past 48 hours now in Birmingham B16, awful customer service from the call centre too!

• 
  Sharon Hall (@sharonmariahall) reported 23 minutes ago

  @virginmedia @El_Lloydie Dont bother. You wont get any satisfaction. I sent a webform complaint in 27 march and an email to the CEO last weekend. Still waiting for a response

• 
  Darren Coomer (@coomerdarren) reported 24 minutes ago

  @O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!

• 
  Aaron Hudson (@AaronHudsonUK) reported 24 minutes ago

  @virginmedia - TV and internet is down again, any issues in the Peterborough area?

• 
  Cububo (@pokerchamp_Cbbo) reported 25 minutes ago

  @koenjideck Only worked well for me in recent years, but it gave me a decade of packet loss and outages before then 😵‍💫 I remember playing games with people on my street at uni, and half the people would disconnect in a lobby whenever Virgin Media had an outage 🥀

• 
  Waggy Mama (@WaggyMama) reported 28 minutes ago

  @footballontnt is there an issue with streaming of Porto v NFFC? Quality on Virgin TV is awful @virginmedia