Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	Wi-fi	2 days ago
Gloucester	Total Blackout	3 days ago
Gloucester	TV	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Hannah x (@Hannah_S39) reported 4 minutes ago from Cheltenham, England

  @virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡

• 
  N A T A L I E👼🏼 (@natsc0tt) reported 7 minutes ago from Cheltenham, England

  Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤

• 
  James Clarke (@Fun_and_James) reported 11 minutes ago from Gloucestershire, England

  @virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?

• 
  Dom the property finance chap (@DomSheahan) reported 13 minutes ago from Cheltenham, England

  @virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 16 minutes ago from Gloucester District, England

  USELESS!! @virginmedia down around our area AGAIN! & apparently it's a widespread thing! As if we don't pay enough for the pleasure 🤬🤬

• 
  Hammerdan (@Hammerdan13) reported 17 minutes ago from Cheltenham, England

  @virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!

• 
  Dave.C 🏴‍☠️#FBPE #Rejoin (@Davinci9999C) reported 22 minutes ago from Cheltenham, England

  @virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.

• 
  Dr Paul Atkinson (@DrPaulAtkinson) reported 23 minutes ago from Cheltenham, England

  @vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!

• 
  Ann Whitmore (@Whitmore1Ann) reported 32 minutes ago from Gloucestershire, England

  @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

• 
  James Lawlor (@TheJamesLawlor) reported 34 minutes ago from Brockworth, England

  @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

• 
  Gareth Balmer (@garethbalmer) reported 35 minutes ago from Gloucestershire, England

  @virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!

• 
  Joe Harper (@joe_joeharper) reported 38 minutes ago from Cheltenham, England

  @virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!

• 
  sarah 💙 (@swebb1979) reported 38 minutes ago from Gloucestershire, England

  @virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint

• 
  Andy Williams 🔶 (@cheltandy) reported 43 minutes ago from Cheltenham, England

  @virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.

• 
  Graham Fletcher (@1grahamfletcher) reported 46 minutes ago from Cheltenham, England

  @virginmedia No they can’t help

• 
  Matt (@Duranium1991) reported 46 minutes ago from Gloucestershire, England

  @virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.

• 
  Calzeh♛ (@Cxlzeh) reported 47 minutes ago from Cheltenham, England

  Doubt I’ll be streaming today because of virgin media going down...

• 
  Ray (@RayWebpro04) reported 49 minutes ago from Gloucestershire, England

  @virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 54 minutes ago from Brockworth, England

  @virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,

• 
  Danny (@NoNotLoganPaul) reported 58 minutes ago from Gloucestershire, England

  @virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Corax (@Refan80) reported 2 minutes ago

  @virginmedia @Vikk3rs146 Sorry isn't good enough. The link you gave tells us nothing we didn't already know. We want actual answers and some real customer service. All it tells me is my internet is down, well no **** Sherlock the flashing red light and no connection on my computer told me that.

• 
  Andrew Morrison (@mozrover) reported 3 minutes ago

  @virginmedia broadband is off again 3rd time this week showing a outage again,not good this

• 
  Antty (@Antty629802) reported 13 minutes ago

  @PeteUK7 @virginmedia That's awful. Whenever you leave they always try and squeeze a bit more cash out. Disgraceful

• 
  Rob Holroyd (@RobHolroyd) reported 13 minutes ago

  @PeteUK7 @virginmedia We're having the same problem, been a year now, my dad is having to pay bills manually and incurring additional charges as they won't recognise his wife has died after countless emails and calls. It's disgusting.

• 
  Rick Barrow (@TheGreenBarrow) reported 16 minutes ago

  @virginmedia And then I get through for a phone call and then disconnected again. I'm boxing your equipment up and all will be returned even though I'm two months into new contract. Had nothing but trouble with it for this duration

• 
  Lawrence Landray (@Glawsloz) reported 17 minutes ago

  How about you supply the service I’m paying you for instead @virginmedia I now can’t have an engineer until 1st June so no Internet until

• 
  Sharon (@SharonHerbert) reported 18 minutes ago

  @GeoffJonners @virginmedia They did this to us - went from £124 to £211 so we did the switching service with Sky. Virgin then called to offer us the same package for £74. Too late I’m afraid! 👋

• 
  ִ (@peebthis) reported 19 minutes ago

  @Synifx @PeteUK7 @virginmedia saying this is an "edge case" is absolute bad faith. this exact case happens MULTIPLE TIMES PER DAY for a company like that

• 
  markrmifsud (@markrmifsud) reported 20 minutes ago

  @virginmedia @RumouredRebecca My bb and tv are still offline. Planned fix is still 17:05 today

• 
  mike davies (@DavMichael) reported 21 minutes ago

  @virginmedia Not good enough really though is it 2 days without any service at all now saying 5 pm today which will undoubtedly change