Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.

City	Problem Type	Report Time
Cheltenham	Wi-fi	7 days ago
Gloucester	Wi-fi	8 days ago
Gloucester	TV	11 days ago
Gloucester	Internet	11 days ago
Gloucester	TV	11 days ago
Gloucester	TV	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 4 minutes ago from Brockworth, England

  @virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?

• 
  Richard Goddard (@BlueMoonMod) reported 7 minutes ago from Brockworth, England

  If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

• 
  Danny (@NoNotLoganPaul) reported 17 minutes ago from Gloucestershire, England

  @virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.

• 
  𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 (@FasbytesReality) reported 22 minutes ago from Cheltenham, England

  @virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?

• 
  K (@serebro333) reported 27 minutes ago from Gloucestershire, England

  @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

• 
  Dom the property finance chap (@DomSheahan) reported 27 minutes ago from Cheltenham, England

  @virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom

• 
  Dr Paul Atkinson (@DrPaulAtkinson) reported 28 minutes ago from Cheltenham, England

  @vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!

• 
  Ann Whitmore (@Whitmore1Ann) reported 30 minutes ago from Gloucestershire, England

  @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

• 
  Richard Kean (@richkean) reported 33 minutes ago from Cheltenham, England

  @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

• 
  Jen -Zumba_Kids with Jen (@Jen_M0nt) reported 35 minutes ago from Cheltenham, England

  Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 37 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

• 
  Richard (@Gooner_Richard) reported 37 minutes ago from Gloucestershire, England

  @virginmedia Hi, is there an issue with your online services at present? I don’t appear able to use Virgin TV Go. My TV and broadband services are both working fine.

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 38 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?

• 
  matt (@battmalls) reported 40 minutes ago from Gloucestershire, England

  @virginmedia broadband is completely down

• 
  Gareth Balmer (@garethbalmer) reported 41 minutes ago from Gloucestershire, England

  @virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!

• 
  Neil Richardson (@ricoedd) reported 43 minutes ago from Cheltenham, England

  Virgin media broadband down again!!! #virginmedia. Need to move to other provider.

• 
  notreve31 (@LloydyBev123) reported 50 minutes ago from Gloucestershire, England

  @virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change

• 
  James Lawlor (@TheJamesLawlor) reported 51 minutes ago from Brockworth, England

  @virginmedia Yes that was one of the first things I done, no problems apparently

• 
  Matt (@Duranium1991) reported 52 minutes ago from Gloucestershire, England

  @virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.

• 
  The Mayflower (@chunfkong) reported 55 minutes ago from Cheltenham, England

  @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇫🇷OFFICIAL FRANCE 4K IPTV🇫🇷🇫🇷 (@RJT_linga) reported 5 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV27 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix

• 
  Highflier_100 (@highflier_100) reported 9 minutes ago

  @virginmedia who can I talk to about the poor service you provide to your broadband customers? My contract ends in a month and I can’t wait to get rid!

• 
  Rep74NL (@JohnnyRep74) reported 10 minutes ago

  @virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . I’m not bothering now

• 
  Vishal Vaghjiani (@VaghjianiV23409) reported 15 minutes ago

  @virginmedia You already have all my details from the multiple complaints I’ve raised. I can DM you, but every time I do I get fobbed off and told to wait again. I’m not going back into DMs if the outcome is just more delays. This needs an actual resolution, not another loop of waiting.

• 
  Jemski (@jemski7) reported 16 minutes ago

  @virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.

• 
  Dollynoocat (@dollynoocat) reported 16 minutes ago

  To the engineer in the ML4 3EZ area.... lovely man. My complaint had been composed. he changed my mind. Sometimes we don't see someone working from 7am to get things sorted #virginmedia

• 
  Phil (@philbreadin) reported 17 minutes ago

  @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @sky is looking more tempting.

• 
  Vicky Rizzi (@MRSRIZZI) reported 19 minutes ago

  @virginmedia how can you disconnect all of our services without permission of the bill payer and leave us with no service as you thought we had moved house? We are 5 days numerous phone calls and still without any supply at all and pay £119 a month for the so called privilege.

• 
  Luke (@LUKEQPR94) reported 19 minutes ago

  Has Virgin Media gone down?

• 
  Michael Kennedy (@mkenne10) reported 21 minutes ago

  @virginmedia Still intermittent Internet.. had people out this morning putting in a new fiber cable to the house and was left with now wifi, for an hour but its back but drops intermittently this is been going on for 3 months now and no fix in sight hard to work when call and wifi keep drop