Virgin Media Outage Report in Stroud, Gloucestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Gloucester |
Total Blackout | |
| Cheltenham |
||
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
-
Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
-
Hannah 💃🏼
(@Hannah_S39) reported
from
Cheltenham, England
Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha
-
Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
Virgin Media customer service - how I laugh! Don’t touch with a barge pole!
-
Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia No issues reported
-
👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right
-
Colette Etheridge
(@Lettie73) reported
from
Gloucestershire, England
@virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.
-
Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
-
Andy Williams 🔶
(@cheltandy) reported
from
Cheltenham, England
@virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.
-
Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
@virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus
-
The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network
-
👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help
-
👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out
-
Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
-
J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
-
Louise Morton
(@Louisejmorton16) reported
from
Gloucestershire, England
@virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact
-
Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM
-
Danny
(@NoNotLoganPaul) reported
from
Gloucestershire, England
@virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.
-
The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!
-
claire pearce
(@claire_pearce) reported
from
Minchinhampton, England
I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.
-
The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kate
(@lapandao) reported
@barryhennessy @astiunion @Education_Ire Asti said they support it. Virgin media had a statement
-
David Corton
(@absolutetickets) reported
@virginmedia Why is your internet service so bad?
-
Graham D. Richardson
(@secondalibi74) reported
The broadband speed in Birmingham is SO bad! It's been terrible for ages, it's so unreliable and slow. I've tried everything, but nothing helps?! I'm getting 4mb tonight, when we are paying for 100mb? Had an email recently saying the service had been improved!? 🤔🙄 @virginmedia
-
Louis Birch
(@LouisBirch781) reported
@virginmedia Could you tell me if Virgin is down in the B33 area currently?
-
CODE V4-Voidd #ad
(@VoiddFN) reported
is virgin media absolutely awful today or is it just me??
-
John Marston
(@ElNotaSimeone) reported
@virginmedia Hello. It didn't help, I did the test your equipment step and it just reseted the router but the connection it's still poor and stops from time to time . What can I do?
-
josh.
(@junkie_wannabe) reported
@virginmedia Hi, are there any issues currently in Stoke on Trent with broadband? Haven't been able to use wifi or tv for 4 hours now and nothing on your site seems to be working as a fix.
-
dougie miller
(@dougiemiller6) reported
So Virgin Media has once again 'updated' my package! Last time this happened I stopped getting WiFi upstairs. This time my v6 box is so incredibly slow. Its like being back with talktalk! What's going on?
-
JBM
(@BMcoccinelle) reported
@virginmedia how can I speak to someone in your customer services team? An engineer came to our property and fixed the issue at that time but now it’s even worse than it was. This is unsustainable as we work from home and need reliable broadband
-
Dr Deb Majumdar, MD, FRCP
(@GastroSurrey) reported
@virginmedia broadband down again #virginmediadown