Virgin Media Outage Report in Stroud, Gloucestershire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Gloucester |
Total Blackout | |
| Cheltenham |
||
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
-
Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia I will be leaving virgin if my service doesn't improve drastically and quickly
-
Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,
-
Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight
-
Pippa 🇪🇺
(@pippameekings) reported
from
Gloucestershire, England
@virginmedia Problems in the GL14BG area, is this being looked into? TiVo keeps rebooting
-
👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
This problem with @virginmedia programmes screwing up had best be sorted before the Euros kick off in a bit.... Struggling to find something of worth to watch atm. Thank god not all channels aren't screwed 🤬😤🤬😤
-
Paul
(@paulhewlett1983) reported
from
Gloucestershire, England
@virginmedia I received it about a week about in the post, you tell me? Surely you must know as it’s been released. The box is prompting me to upgrade as instructed on the Home Screen of the menu! But it does not work. Any help at this point is greatly appreciated
-
Gareth Balmer
(@garethbalmer) reported
from
Gloucester District, England
@virginmedia how broken is the routing table this morning?
-
Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia 1. I never get to speak to someone who speaks English as their mother tongue, 2. Despite being a customer for a number of years and spending more than £100 a month, I have been hit with a late payment charge because I had a heart attack and was in hospital,
-
Matt
(@Duranium1991) reported
from
Gloucestershire, England
@virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.
-
Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia The problem I'm having is that there is an awfully long wait to connect with a human, who seems to be speaking under water into a bucket, and it's a struggle to understand them, how do I connect to someone who is in the UK?
-
Richard
(@Gooner_Richard) reported
from
Gloucestershire, England
@virginmedia Hi, is there an issue with your online services at present? I don’t appear able to use Virgin TV Go. My TV and broadband services are both working fine.
-
Chris
(@Beardedwelsh) reported
from
Gloucestershire, England
Every day around this time by business Virgin Broadband goes down... 😩 Just why? @virginmedia #virginbroadbandissues
-
Paul
(@paulhewlett1983) reported
from
Gloucestershire, England
@virginmedia I received my 360 remote today and the box will not update says migration is not possible! Help?
-
Richard
(@Gooner_Richard) reported
from
Gloucestershire, England
@kel14bt @WestBromEL Glad you got it sorted. I used to work for Virgin Media as an engineer. For it to take as long as it has, it will have been a network fault, which is much harder to solve than at the end user’s property (which I did). They could definitely communicate this better to customers.
-
David Lavery
(@DavLa2020) reported
from
Gloucestershire, England
@virginmedia is my V6 Tivo box fragged? Constant cycle between green warning screen and reboot...no answer from Web chat and will mot let me book Technician. HELP!
-
Alex Bennett
(@AlexBennettUK) reported
from
Gloucestershire, England
Over 40 minutes (and waiting mainly on hold) for @skytv to sort out the fact I can’t download any content. I’m apparently a “Diamond Customer” as I’ve been with sky for about 20 years. Not for much longer. @virginmedia what offers do you have for disgruntled Sky customers?
-
Hammerdan
(@Hammerdan13) reported
from
Cheltenham, England
@virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!
-
Paul
(@paulhewlett1983) reported
from
Gloucestershire, England
@virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ
-
Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?
-
Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
JohnDragonMan
(@JohnDragonMan) reported
@virginmedia why is your 3G/4G phone speeds so poor? Some places I go get a fantastic signal but no data connection. I have loads of rolled over data too. Poor show when you are punished for not using data.
-
Mr_Kwacky II
(@Wholehearted25) reported
@Poles72 @virginmedia It's crappy interment service. I've done all the usual checks and switched it off for a few minutes.
-
Oliver Hannan
(@olihannan) reported
The internet service provided by @virginmedia to our development is just the worst I've ever encountered of any provider - all well and good boasting super fast fibre but it's down so often I'd be happily swap for reliable slow fibre!
-
Chris Reynolds
(@reynolds_ch) reported
@virginmedia That link just tells me about VM 360 & doesn’t help. I use the VM go app but it won’t give me access to channel listings
-
karen moss
(@karenmoss10) reported
@virginmedia Hi my Internet has been down, the online status check isn't working. Can you please give me any info. EN8 area. Thanks
-
Gary Cross
(@garycross) reported
from
Corby, England
@virginmedia Spoken with two different agents and got teo different answers. One said there was a known fault and the other said the opposite. Second agent claimed he booked me a virtual help call hut nobody called. I've ended up having to book my own engineer visit. Nobody has been helpful.
-
christian Fleming
(@flem1968) reported
@virginmedia not broadband or TV in PR2 area over 14 hours now not one update another example of your declining customer services
-
Mr_Kwacky II
(@Wholehearted25) reported
@virginmedia Hi. I've run the recommendations from the Virgin Media Connect app. It told me the issue should resolve within 24 hours It's intermittent service. I keep losing wi-fi.
-
Chris Rand
(@ChrisRandWrites) reported
from
Huntingdon, England
@virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.
-
PL84
(@DeviousPL) reported
@TomStan22 @virginmedia @toobbroadband Virgin have been awful and got worse, just look at any local community app and see all the complaints. Their customer service are untrained and rude, their website lies and fails to document the regular outages. Just get Toob and be done with it, cheaper too.