Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	Wi-fi	1 day ago
Gloucester	Total Blackout	2 days ago
Gloucester	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Dr Paul Atkinson (@DrPaulAtkinson) reported 3 minutes ago from Cheltenham, England

  @vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!

• 
  Richard Kean (@richkean) reported 3 minutes ago from Cheltenham, England

  @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

• 
  Richard Goddard (@BlueMoonMod) reported 5 minutes ago from Brockworth, England

  If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

• 
  Graham Fletcher (@1grahamfletcher) reported 8 minutes ago from Cheltenham, England

  @virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??

• 
  Krystyna Wynn (@KW_GuinnessH) reported 10 minutes ago from Gloucestershire, England

  @virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help

• 
  maiella (@maiellamipiace) reported 17 minutes ago from Gloucestershire, England

  @virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now

• 
  Paul (@paulhewlett1983) reported 20 minutes ago from Gloucestershire, England

  @virginmedia I received it about a week about in the post, you tell me? Surely you must know as it’s been released. The box is prompting me to upgrade as instructed on the Home Screen of the menu! But it does not work. Any help at this point is greatly appreciated

• 
  matt (@battmalls) reported 20 minutes ago from Gloucestershire, England

  @virginmedia broadband is completely down

• 
  Jen -Zumba_Kids with Jen (@Jen_M0nt) reported 22 minutes ago from Cheltenham, England

  Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

• 
  Emma Watson (@CharmedWatson83) reported 22 minutes ago from Longford, England

  Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

• 
  Chris (@PurpleSir) reported 28 minutes ago from Cheltenham, England

  @virginmedia And it's gone down again 😟

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 28 minutes ago from Gloucestershire, England

  Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬

• 
  James Lawlor (@TheJamesLawlor) reported 29 minutes ago from Brockworth, England

  @virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 30 minutes ago from Brockworth, England

  @virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,

• 
  Sarah Kemmett 🧜‍♀️🥂🦄 (@sarahk0905) reported 34 minutes ago from Gloucestershire, England

  Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?

• 
  Bilal Mulla (@bills_86) reported 39 minutes ago from Gloucestershire, England

  @virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed

• 
  Graham Fletcher (@1grahamfletcher) reported 40 minutes ago from Cheltenham, England

  @Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service

• 
  James Lawlor (@TheJamesLawlor) reported 51 minutes ago from Brockworth, England

  @virginmedia Yes that was one of the first things I done, no problems apparently

• 
  The Mayflower (@chunfkong) reported 54 minutes ago from Cheltenham, England

  @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

• 
  Eve (@rock_chick72) reported 59 minutes ago from Gloucestershire, England

  @virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Davies FRSA (@radavies_art) reported 6 minutes ago

  Dear @virginmedia I’ve had no TV signal for almost a month. When I contacted you, I was twice left on hold for over an hour; when I finally spoke to someone, I was assured reception would be restored within 24hrs, that was two weeks ago!

• 
  Ric M. (@revoraman) reported 8 minutes ago

  @Benleo Guess what, Ben. @Ofcom after making a complaint o them about @virginmedia inertia not to resolve a service paid for monthly, took the easy way out and copped out. 'Not in our ballpark'. Wonder who owns whom? A regulator not worth the paper it seems!

• 
  taree-ru (@taree_ru) reported 9 minutes ago

  @PeteUK7 @virginmedia @VisionExpress keep sending my now 4 years deceased mother reminders for her eye test. This is despite meinforming them by calling them, attending a store in person and returning to sender the mail. Horrible reminders which are so unnecessary. Well done for calling virgin out.

• 
  Mo (@Notts52) reported 10 minutes ago

  @BBCNews It is if you're a Virgin Media Customer with 360 box, even if you don't have TNT Sports. 👍 @footballontnt

• 
  Rebecca Cook 🇬🇧 (@rjcook15) reported 11 minutes ago

  @PeteUK7 @virginmedia I feel your pain - I’m having trouble with @BritishGasHelp who have even sent an apology addressed to my deceased mother and the man I spoke to couldn’t understand why I was so upset and that it had taken me 10 days to ring and try and explain

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 12 minutes ago

  @PeteUK7 @virginmedia Yep…experienced issues with Santander & Portsmouth water co. The latter wanted to speak to account holder to confirm closure ! The former insisted my father had made changes to his online banking; a bit tricky really as he was dead& they didn’t have any internet. Total nightmare

• 
  Steven Dale (@steven_dale) reported 13 minutes ago

  @virginmedia I have been locked out of "My Virgin Media” account since February, phoned 4 times and get nowhere they say they filled in a form and in 5 days it will unlock, never does. Means I have no access to sky sports, Virgin TV Go, and the new TNT Sports via HBO Max!!!

• 
  Ana Atkinson (@Ana1Atkinson) reported 19 minutes ago

  @virginmedia we currently have no broadband, no tv and no landline. When I checked the service status, it says phone is ok, so I’m unable to register that we have no landline?

• 
  Scotty 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🏳️‍🌈 #YES (@ScottyS396) reported 20 minutes ago

  "There's a broadband issue in your area" Aye, no **** @virginmedia. But there was no issues till your engineer turned up at lunchtime and started fiddling with the cabinets! 😩

• 
  Lyndon (@lyndondp) reported 21 minutes ago

  @britfoodfinder @Benleo @virginmedia 29 days on and still account is locked. Had a reply to my oncoming complaint a week ago saying it would be unlocked in 3-5 working days from 18th May. Another 4 weeks and an official complaint to OFCOM will be going in if still unresolved