Virgin Media

Virgin Media Outage Report in Stroud, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stroud, Gloucestershire, England 03/04/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stroud, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Internet
United KingdomCheltenham Phone
United KingdomCheltenham Phone
United KingdomCheltenham Phone
United KingdomGloucester Internet
United KingdomGloucester Internet

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • RayWebpro04 Ray (@RayWebpro04) reported from Gloucestershire, England

    @virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!

  • Chopperb Chris B (@Chopperb) reported from Stroud, England

    Oooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold

  • DrPaulAtkinson Dr Paul Atkinson (@DrPaulAtkinson) reported from Cheltenham, England

    @vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!

  • joe_joeharper Joe Harper (@joe_joeharper) reported from Cheltenham, England

    @Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.

  • WattsChelt Ian Watson (@WattsChelt) reported from Brockworth, England

    @virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.

  • chunfkong The Mayflower (@chunfkong) reported from Cheltenham, England

    @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

  • bills_86 Bilal Mulla (@bills_86) reported from Gloucestershire, England

    @virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint

  • shon_douglas Shôn Douglas (@shon_douglas) reported from Cheltenham, England

    @virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.

  • joe_joeharper Joe Harper (@joe_joeharper) reported from Cheltenham, England

    @virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint

  • outtheratrace49 David Crebbin (@outtheratrace49) reported from Cheltenham, England

    I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?

  • liamharries Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England

    @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?

  • natsc0tt N A T A L I E👼🏼 (@natsc0tt) reported from Cheltenham, England

    @virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @virginmedia poor broadband connection at the moment. Is there a known issue ?

  • natsc0tt N A T A L I E👼🏼 (@natsc0tt) reported from Cheltenham, England

    Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤

  • jamierudge Jamie (@jamierudge) reported from Cheltenham, England

    @virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠

  • liamharries Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England

    @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • toonandout The Scoreboard (@toonandout) reported

    @virginmedia Despite having no resolution on the phone there was a miracle, almost like magic it works again, nothing wrong in my area though..nope. Train your staff better and stop telling people to switch it off and switch it on again and admit when there is a local fault.

  • LordFoxx75 Si 🦊 🐝 🇬🇧🇮🇪 🏳️‍🌈🇪🇺 🇵🇱 (@LordFoxx75) reported

    @virginmedia Still not working..4 days without TV… I expect a discount for non provided service

  • WajaTheHAT FNATIC Waja (@WajaTheHAT) reported

    Virgin Media fix up

  • DSBJyllmeiko Zero Jyllmeiko, Dead Inside (@DSBJyllmeiko) reported

    @virginmedia I demand to speak to someone about this, because if me and my family are paying for this and it keeps going down so often, I'll want to switch.

  • cla6obetta just_Obetta (@cla6obetta) reported

    @gnewsham1 @virginmedia Inbox me immediately for help.

  • JackButler365 Jack Butler (@JackButler365) reported

    @rossmoloney_ Facts Ross that virgin media sport is full of a bunch of thick ***** who are bitter because they never made it and wanna call out Kenny That station is what it says on the tin a bunch of VIRGINS and wankers as well

  • bigchip1981 chick (@bigchip1981) reported

    @virginmedia surprise surprise our internet is downagain you utter utter disease of a company and when I call to cancel my contract you ask for a cancellation fee,absolute illness of a company **** you

  • amiiiry Amir Akhtar (@amiiiry) reported

    @virginmedia They only installed the hub but with no cable connected to the outside! How stupid

  • Str33tboy80 Maverick (@Str33tboy80) reported

    @virginmedia I called and was advised that the fault is still there and they are aware. Date now proposed for a fix is 2nd October. The issue is with the signal which means internet signal keeps on dropping. So how are the hundreds of households affected reacting? I’m fuming! @Ofcom #ofcom

  • skinny_lad StigBillGates (@skinny_lad) reported

    @virginmedia hey guys. Need to find out when my mobile credit agreement ends. Can’t find the contract so don’t know my security key. Can you help? Thanks