Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.

City	Problem Type	Report Time
Gloucester	Internet	2 days ago
Gloucester	Internet	2 days ago
Cheltenham	Wi-fi	12 days ago
Gloucester	Wi-fi	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Ray (@RayWebpro04) reported 2 seconds ago from Gloucestershire, England

  @virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!

• 
  Emma Watson (@CharmedWatson83) reported 4 seconds ago from Longford, England

  Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

• 
  Jen -Zumba_Kids with Jen (@Jen_M0nt) reported 36 seconds ago from Cheltenham, England

  Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

• 
  𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 (@FasbytesReality) reported 2 minutes ago from Cheltenham, England

  @virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?

• 
  Shôn Douglas (@shon_douglas) reported 2 minutes ago from Cheltenham, England

  @virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.

• 
  N A T A L I E👼🏼 (@natsc0tt) reported 2 minutes ago from Cheltenham, England

  @virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.

• 
  Hannah x (@Hannah_S39) reported 4 minutes ago from Cheltenham, England

  So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM

• 
  Graham Fletcher (@1grahamfletcher) reported 5 minutes ago from Cheltenham, England

  @Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service

• 
  EMMΛ (@iemhouston) reported 7 minutes ago from Gloucestershire, England

  @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

• 
  Ian Watson (@WattsChelt) reported 17 minutes ago from Cheltenham, England

  @virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 18 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

• 
  Ian Watson (@WattsChelt) reported 20 minutes ago from Cheltenham, England

  @virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint

• 
  Original Wild (@wild_original) reported 22 minutes ago from Churchdown, England

  @virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!

• 
  Graham Fletcher (@1grahamfletcher) reported 35 minutes ago from Cheltenham, England

  @virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??

• 
  Dominic Williams (@DomWUK) reported 35 minutes ago from Painswick, England

  .@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.

• 
  booksbythewoods (@booksbythewoods) reported 37 minutes ago from Cheltenham, England

  @virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change

• 
  Richard Goddard (@BlueMoonMod) reported 45 minutes ago from Brockworth, England

  If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

• 
  Dominic Williams (@DomWUK) reported 47 minutes ago from Painswick, England

  Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.

• 
  James Lawlor (@TheJamesLawlor) reported 53 minutes ago from Brockworth, England

  @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

• 
  Claire Cleevely (@CCleevely) reported 53 minutes ago from Churchdown, England

  @virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Walthamstow Life (@WalthamstowLife) reported 7 minutes ago

  @virginmedia Why are internet services down AGAIN in #E17? Your service is utter rubbish!

• 
  Luke (@LUKEQPR94) reported 8 minutes ago

  Has Virgin Media gone down?

• 
  Marc Adams Reacts (@MarcReacts) reported 11 minutes ago

  @virginmedia hi I have an issue tried to dm you my account is down please help

• 
  Simon 🎳🇪🇺🇬🇧 (not parody) (@S_Herbie) reported 11 minutes ago

  @sharonmariahall @virginmedia I rarely have any issues with the service and pay a good price on my current contract

• 
  salmo (@Gary1165) reported 11 minutes ago

  @virginmedia @El_Lloydie I would just cancel as they are failing in there contractural obligations

• 
  Sharon Hall (@sharonmariahall) reported 18 minutes ago

  @virginmedia @El_Lloydie Dont bother. You wont get any satisfaction. I sent a webform complaint in 27 march and an email to the CEO last weekend. Still waiting for a response

• 
  GlenEagle. Better society now for disabled. (@BurnheadMax) reported 19 minutes ago

  @virginmedia The fact you've taken money when you shouldn't have and then wonder why your bill wasn't paid is called 'basic business'. If you compound your error by not allowing people to sign in, chances of resolution diminish. It's not rocket science.

• 
  Sophie Reshamwalla (@Dr_SReshamwalla) reported 26 minutes ago

  @virginmedia absolutely appalling customer service. Been a customer for years. I have an ongoing complaint with a complaint reference number but nobody at virgin is replying. I’m trying on here to see if there is a human who can respond. Virgin can you respond??

• 
  Juniper Pearl (@Coxy_Girl_) reported 27 minutes ago

  @yoffey @virginmedia Call cut out. Got through later without an hour long wait. Issue identified but also that our TV box was old and needed updating. New box due tomorrow, TV issue did resolve itself over night.

• 
  Lee Black (@leeb9972) reported 33 minutes ago

  @virginmedia Dundee DD4 area, limited broadband, any issues you are aware of, i might need an engineer :(