Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.

City	Problem Type	Report Time
Gloucester	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Richard (@Gooner_Richard) reported 9 minutes ago from Gloucestershire, England

  @virginmedia Hi, is there an issue with your online services at present? I don’t appear able to use Virgin TV Go. My TV and broadband services are both working fine.

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 16 minutes ago from Brockworth, England

  @virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 23 minutes ago from Brockworth, England

  @virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain

• 
  mitanshu (@mitanshu) reported 24 minutes ago from Gloucestershire, England

  @virginmedia poor broadband connection at the moment. Is there a known issue ?

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 25 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?

• 
  N A T A L I E👼🏼 (@natsc0tt) reported 26 minutes ago from Cheltenham, England

  Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤

• 
  Dave.C 🏴‍☠️#FBPE #Rejoin (@Davinci9999C) reported 27 minutes ago from Cheltenham, England

  @virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.

• 
  Graham Fletcher (@1grahamfletcher) reported 28 minutes ago from Cheltenham, England

  @virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!

• 
  James Clarke (@Fun_and_James) reported 29 minutes ago from Gloucestershire, England

  @virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?

• 
  Graham Fletcher (@1grahamfletcher) reported 31 minutes ago from Cheltenham, England

  @virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??

• 
  James Lawlor (@TheJamesLawlor) reported 38 minutes ago from Brockworth, England

  @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

• 
  Dominic Williams (@DomWUK) reported 43 minutes ago from Painswick, England

  Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.

• 
  Ian Watson (@WattsChelt) reported 45 minutes ago from Cheltenham, England

  @virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint

• 
  Richard Goddard (@BlueMoonMod) reported 46 minutes ago from Brockworth, England

  If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

• 
  The Michael Hunt (@MichaelAlanHunt) reported 48 minutes ago from Gloucestershire, England

  @ionasurveyor @virginmedia Virgin's customer service is quite frankly crap

• 
  Jon Bassett (@twisterssister) reported 51 minutes ago from Gloucestershire, England

  @virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me

• 
  Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported 55 minutes ago from Gloucestershire, England

  @virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 58 minutes ago from Brockworth, England

  @virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?

• 
  matt (@battmalls) reported 58 minutes ago from Gloucestershire, England

  @virginmedia broadband is completely down

• 
  Ian Watson (@WattsChelt) reported 59 minutes ago from Cheltenham, England

  @virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Niall Moloney (@chiefbaalbec) reported 3 minutes ago

  @TonightVMTV Usual limited hang out on Virgin Media.

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 5 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

• 
  Adam (@adamebond) reported 5 minutes ago

  @virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?

• 
  Andy Cave (@Andycave) reported 6 minutes ago

  @virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?

• 
  meg (@MeganJuliaaa_) reported 10 minutes ago

  “we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service

• 
  Seren 7 (@Seren_7) reported 12 minutes ago

  @virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?

• 
  M-O-O-N (@Borgle1) reported 14 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.

• 
  Bobby Bucks (@b0bbybux) reported 16 minutes ago

  @biggle1908 @SBarrettBar @tescomobile Indian “customer service” centres in the case of Virgin Media, utter and complete shambles.

• 
  Lee Harris (@LeeHarris) reported 16 minutes ago

  Hey @virginmedia, my internet has been down since 6pm yesterday and you still haven't managed to fix it. FFS! SORT IT OUT!

• 
  Chris Howarth (@ChrisHo67643471) reported 17 minutes ago

  Anyone else have issues with virgin media? God awful customer service