Virgin Media Outage Report in Stroud, Gloucestershire, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.

City	Problem Type	Report Time
Cheltenham	Wi-fi	3 days ago
Gloucester	Wi-fi	4 days ago
Gloucester	TV	7 days ago
Gloucester	Internet	7 days ago
Gloucester	TV	7 days ago
Gloucester	TV	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  sarah 💙 (@swebb1979) reported 1 minute ago from Gloucestershire, England

  @westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!

• 
  Smithstaaaa (@Jolzski) reported 4 minutes ago from Gloucestershire, England

  @virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐

• 
  Margaret Joseph 💙 (@Foxelms) reported 10 minutes ago from Gloucestershire, England

  @virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.

• 
  Neil Richardson (@ricoedd) reported 10 minutes ago from Cheltenham, England

  Virgin media broadband down again!!! #virginmedia. Need to move to other provider.

• 
  K (@serebro333) reported 18 minutes ago from Gloucestershire, England

  @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

• 
  Hannah ❤️ (@Hannah_S39) reported 19 minutes ago from Cheltenham, England

  @virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄

• 
  Dave.C 🏴‍☠️#FBPE #Rejoin (@Davinci9999C) reported 24 minutes ago from Cheltenham, England

  @virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.

• 
  Hannah🌻 (@HannahTwine) reported 26 minutes ago from Cheltenham, England

  @virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?

• 
  maiella (@maiellamipiace) reported 27 minutes ago from Gloucestershire, England

  @virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now

• 
  notreve31 (@LloydyBev123) reported 31 minutes ago from Gloucestershire, England

  @virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change

• 
  EMMΛ (@iemhouston) reported 33 minutes ago from Gloucestershire, England

  @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

• 
  maiella (@maiellamipiace) reported 33 minutes ago from Gloucestershire, England

  @virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?

• 
  maiella (@maiellamipiace) reported 36 minutes ago from Gloucestershire, England

  Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!

• 
  Andy Gent (@andygent) reported 37 minutes ago from Gloucestershire, England

  @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

• 
  Graham Fletcher (@1grahamfletcher) reported 39 minutes ago from Cheltenham, England

  @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

• 
  Richard Goddard (@BlueMoonMod) reported 45 minutes ago from Brockworth, England

  If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

• 
  Hannah ❤️ (@Hannah_S39) reported 49 minutes ago from Cheltenham, England

  Why is my @virginmedia WiFi down boooooo

• 
  Richard Kean (@richkean) reported 50 minutes ago from Cheltenham, England

  @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

• 
  James Clarke (@Fun_and_James) reported 52 minutes ago from Gloucestershire, England

  @virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?

• 
  Darren Baldwin (@darrenbaldwin) reported 58 minutes ago from Gloucestershire, England

  Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ❥ Ellese (@nasherxxx) reported 5 minutes ago

  @virginmedia hi can someone help me please?

• 
  ᛤ megan ⎈ (@meganackk) reported 6 minutes ago

  @virginmedia I want to cancel my contract and nobody will let me speak to the cancellations team. I am a single person living on disability and cannot afford £400.

• 
  David Bowie (@jellycat1966) reported 6 minutes ago

  @virginmedia I am now out of contract, if I cancel it how long long will it be before I can rejoin as a new customer ?

• 
  urbexing (@UrbexTroll) reported 10 minutes ago

  Feels so good to cancel the direct debit for virgin media Ireland and never be a customer again. People if we all cancel our direct debit’s they will have to reduce their prices @VirginMediaIE #costofliving #costoflivingpayment #recession2022

• 
  Alistair 🏴‍☠️ Burns (@gashead) reported 10 minutes ago from Hatfield, England

  Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.

• 
  John Meakins (@Megameak) reported 12 minutes ago

  @virginmedia are there any issues reported for NN5? Been a week of faulty Internet and even none at all! It's Friday night and I have had no Internet all day. Any update would be great, it's annoying to be told there are no faults on my connection when there really is.

• 
  misspiggy101 (@misspiggyx101x) reported 14 minutes ago

  @virginmedia I spoke to them, my problem was that it took 5 hours of messages to get nowhere! Was offered a deal then wasnt allowed to actually have it?? Honestly gobsmacked!

• 
  x Smithy x (@xSmithy1980x) reported 16 minutes ago

  @virginmedia What?? Yes total loss. No internet and no tv. May have service during day but I’m at work then so no use to me , it’s not just a slight drop out. Can’t even load web on my phone

• 
  Vorix (@LOLOPHONEIQ) reported 16 minutes ago

  @virginmedia It isn't just slow WiFi speeds, it's the fact it keeps dropping off and disconnecting form things making everything that needs the Internet unusable

• 
  Laps (@Laps72) reported 17 minutes ago

  @virginmedia Your WhatsApp chat service is ridiculous! I’ve got a simple question and I’m left ‘hanging on’ whilst an agent is found. Shocking customer service