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Virgin Media

Virgin Media outages and service status in Stroud, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Stroud, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jul 12, 9:03 PM GMT+1.
  • 91% Internet (91%)
  • 9% Wi-fi (9%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester, and Stroud.

CityProblem TypeReport Time
Cheltenham Internet 4 days ago
Gloucester Internet 9 days ago

Nearby cities with recent reports

Cheltenham

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • RayWebpro04
    Ray (@RayWebpro04) reported from Gloucestershire, England

    @virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!

  • Jen_M0nt
    Jen -Zumba_Kids with Jen (@Jen_M0nt) reported from Cheltenham, England

    Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

  • BlueMoonMod
    Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    Please can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia

  • TheJamesLawlor
    James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Yes that was one of the first things I done, no problems apparently

  • maiellamipiace
    maiella (@maiellamipiace) reported from Gloucestershire, England

    @virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now

  • the_fbpe
    Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,

  • ricoedd
    Neil Richardson (@ricoedd) reported from Cheltenham, England

    Virgin media broadband down again!!! #virginmedia. Need to move to other provider.

  • itsnickelflysk3
    👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucester District, England

    USELESS!! @virginmedia down around our area AGAIN! & apparently it's a widespread thing! As if we don't pay enough for the pleasure 🤬🤬

  • TheJamesLawlor
    James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

  • DrPaulAtkinson
    Dr Paul Atkinson (@DrPaulAtkinson) reported from Cheltenham, England

    @vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!

  • Gooner_Richard
    Richard (@Gooner_Richard) reported from Gloucestershire, England

    @kel14bt @WestBromEL Glad you got it sorted. I used to work for Virgin Media as an engineer. For it to take as long as it has, it will have been a network fault, which is much harder to solve than at the end user’s property (which I did). They could definitely communicate this better to customers.

  • chunfkong
    The Mayflower (@chunfkong) reported from Cheltenham, England

    @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

  • pippameekings
    Pippa 🇪🇺 (@pippameekings) reported from Gloucestershire, England

    @virginmedia Problems in the GL14BG area, is this being looked into? TiVo keeps rebooting

  • the_fbpe
    Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight

  • Hannah_S39
    Hannah 💃🏼 (@Hannah_S39) reported from Cheltenham, England

    Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha

  • outtheratrace49
    David Crebbin (@outtheratrace49) reported from Cheltenham, England

    I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?

  • Hannah_S39
    Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡

  • swebb1979
    sarah 💙 (@swebb1979) reported from Gloucestershire, England

    @virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint

  • DavLa2020
    David Lavery (@DavLa2020) reported from Gloucestershire, England

    @virginmedia is my V6 Tivo box fragged? Constant cycle between green warning screen and reboot...no answer from Web chat and will mot let me book Technician. HELP!

  • mitanshu
    mitanshu (@mitanshu) reported from Gloucestershire, England

    @virginmedia poor broadband connection at the moment. Is there a known issue ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • William_fleet_
    Will (@William_fleet_) reported

    @upmyallie This is why my mum left Virgin Media and went over to Vodafone; it is so much better, and we never have any issues.

  • SRIPRAKASH76
    Dr Prakash Nayak (@SRIPRAKASH76) reported

    @virginmedia If you want to buy something VM people will try to sell you something they want to sell. Is this called customer support?

  • TemporaryLocat1
    Temporary Location (@TemporaryLocat1) reported

    @virginmedia On the virgin media app it says it would be fixed by 17.07 which was over 20 minutes ago and it’s still down, where are the updates on what the problem is and how it will be fixed?

  • robbieg15_
    Robbie 🌷 (@robbieg15_) reported

    Down again for the 3rd time in the past week. I curse you, Virgin Media.

  • andreac14064810
    andrea crosby (@andreac14064810) reported

    @virginmedia every time I get a sales call iv had roughly in two days 4 despite saying im not interested I will raise a complaint

  • elainerust
    Dr Elaine Rust (@elainerust) reported

    @virginmedia YOU’VE CANCELLED MY SWITCH AGAIN. THREE TIMES YOU’VE DONE THIS. It’s unbelievable that you can get away with it. @ofcom @MoneySavingExp Please help.

  • lynport
    lynda (@lynport) reported

    Can you really afford such bad PR for your crass behaviour @virginmedia ? I think not. Wake up and put it right please.

  • LisaPatten2
    Lisa (@LisaPatten2) reported

    Absolute quality service from @virginmedia as always. Broadband not working all morning, it might be fixed by 7pm, whoop whoop. 150 quid a month well spent. Daylight robbery.

  • CityVicks
    Vicky (@CityVicks) reported

    @virginmedia My point was more that you’d know better than me, but whatever. No issues in my area are showing.

  • DevilHatman
    Hatz (@DevilHatman) reported

    DO NOT EVER BECOME A CUSTOMER OF @virginmedia THEIR NETWORK IS UNSTABLE AND NOT FIT FOR PURPOSE. THEY WEASEL OUT OF DELIVERING A SERVICE BY SAYING THEY ONLY GUARANTEE ONE PART OF IT AND CHARGING THE EXIT FEE. THE £28M @Ofcom FINE WAS 100% DESERVED. LOOKING AT MOVING TO @EE