Virgin Media

Virgin Media Outage Report in Stroud, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stroud, Gloucestershire, England 12/05/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stroud, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Total Blackout
United KingdomCheltenham E-mail
United KingdomGloucester TV
United KingdomGloucester TV
United KingdomGloucester TV
United KingdomGloucester Internet

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • BlueMoonMod Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    Virgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia

  • booksbythewoods booksbythewoods (@booksbythewoods) reported from Cheltenham, England

    @virginmedia Morning, it's still not working I'm afraid. Same situation as yesterday

  • BlueMoonMod Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    @virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.

  • natsc0tt N A T A L I E👼🏼 (@natsc0tt) reported from Cheltenham, England

    @virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.

  • twisterssister Jon Bassett (@twisterssister) reported from Gloucestershire, England

    @virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me

  • KW_GuinnessH Krystyna Wynn (@KW_GuinnessH) reported from Gloucestershire, England

    @virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help

  • WattsChelt Ian Watson (@WattsChelt) reported from Brockworth, England

    @virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    It must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    Never ever ever have @virginmedia internet. Constant drop off, nowhere near promised speeds. Rubbish @Ofcom

  • booksbythewoods booksbythewoods (@booksbythewoods) reported from Cheltenham, England

    @virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change

  • RayWebpro04 Ray (@RayWebpro04) reported from Gloucestershire, England

    @virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!

  • CCleevely Claire Cleevely (@CCleevely) reported from Churchdown, England

    @virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful

  • natsc0tt N A T A L I E👼🏼 (@natsc0tt) reported from Cheltenham, England

    Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint

  • chunfkong The Mayflower (@chunfkong) reported from Cheltenham, England

    @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    @virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicky40710514 Nicola (@Nicky40710514) reported

    @rwieczorek @virginmedia Recently ours is so slow im getting errors on iplayer etc.. S5 is constantly disappointing unfortunately.

  • meeowzers lonsey (@meeowzers) reported

    I'm guessing I'm not the only one having issues with WiFi connection? Tried calling the help line number but it says no issues in my area 🤔😕 #virginmediadown @virginmedia

  • Real_Blue_Meani Andrew Brooks (@Real_Blue_Meani) reported

    @virginmedia no broadband in my house, can't check on line to see what the problem is. Can anyone assist I'm in CM16 7BX

  • Muhamma22059547 Muhammad Ali (@Muhamma22059547) reported

    Is anyone having network issues on Virgin media

  • Lauren_anne_06 Lauren Egan (@Lauren_anne_06) reported

    @mcwhirter_fiona @virginmedia Exactly the same issue as you! No WhatsApp or social media use, same for loads of others using Virginmedia!

  • amandaj378 Amanda H 🧡 (@amandaj378) reported

    @virginmedia Hi, I have already called x2 - no info on service outages either time. We already checked and rebooted all equipment x3! Is there some kind of wider problem in Yorkshire??

  • emjx0 em.🌻 (@emjx0) reported

    Virgin media is down now ya ***************

  • 360_Promo Liz A Kelly (@360_Promo) reported

    @virginmedia i am at the end of my tether with constant problems with you guys. Either broadband, tv. Not sure about the phone...gave up using the landline years ago. Cant even check service update cos ur working on yr site 🙄

  • rwieczorek Richard Wieczorek (@rwieczorek) reported

    @virginmedia Rightio, that was a different number, apologies I missed that. The automated message says about improving the service and that it would be fixed by 6pm, it’s 8pm. Would an update be possible? Even if the update is “it ain’t working today, go do something else” that would be good.

  • winklesbloke Simon (@winklesbloke) reported

    @virginmedia Not your fault SB so I shan't vent at you but last time I was on hold forever. I'll wait and see if the issue is sorted in the morning.