Virgin Media outages and service status in Stroud, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Stroud, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 7, 4:49 PM GMT+1.
- Internet (80%)
- Wi-fi (13%)
- Total Blackout (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Virgin Media
Virgin Media is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stroud, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Wi-fi | 3 days ago |
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Internet | 4 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia About renewing my contract, and how you could help me
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Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia No they can’t help
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight
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Jon Bassett (@twisterssister) reported from Gloucestershire, England@virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia The problem I'm having is that there is an awfully long wait to connect with a human, who seems to be speaking under water into a bucket, and it's a struggle to understand them, how do I connect to someone who is in the UK?
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David Crebbin (@outtheratrace49) reported from Cheltenham, EnglandI’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?
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K (@serebro333) reported from Gloucestershire, England@virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!
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sarah 💙 (@swebb1979) reported from Gloucestershire, England@westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!
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Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?
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Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England@virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus
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James Clarke (@Fun_and_James) reported from Gloucestershire, England@virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?
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Richard Kean (@richkean) reported from Cheltenham, England@virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.
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Calzeh♛ (@Cxlzeh) reported from Cheltenham, EnglandDoubt I’ll be streaming today because of virgin media going down...
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Jen -Zumba_Kids with Jen (@Jen_M0nt) reported from Cheltenham, EnglandAaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darktrace Cyber Security (@DarktraceCm56u) reported@Keiran_Mark @virginmedia Do you have any evidence 🧾or proof regarding your scammed issue??
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Bri Bri (@soup_gravy) reportedI need a new broadband provider, so fed up of dealing with daily outages with @virginmedia Never known a company to be this terrible. Paying for Gig1 Volt yet I can barely even get 50mbps download speed. Engineer visit booked, wait in and no one turns up or even communicates
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Liam (@kestrel89B) reported@BBCNews @virginmedia make it so difficult to actually speak with a human. They love a #bot chat. Always upping the #contract and never actually have a valid reason. #virginmedia
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Gary Freemantle (@Gary_Freemantle) reported@virginmedia in light of @Ofcom ruling, will you now be refunding the 6 months you continued to take from my bank account by DD after I moved house and cancelled out of contract? Especially as even after a 4 hour call you were still transferring me to ‘someone who could help’
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Victor (@winningearly) reportedVirgin Media O2 has acknowledged that its customer service fell below expected standards during the period investigated. The company says it has since made significant improvements to its cancellation processes, customer service operations and staff training.
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Mike B (@BonesE78) reportedGood!!!! Can you fine @virginmedia for their crap broadband keep dropping out!!!
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josef (@jomas1704) reported@virginmedia sort your horrible internet out 👍🏻
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Barry Stevens (@BarryStevens75) reported@virginmedia @virginmedia message sent midday today and no response not the best customer care
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Charley Northwood (@CharleyNorthwo2) reportedProblem with this is £28M is probably small pocket change to @virginmedia. They will laugh it off and carry on as they have been. What should have happened is a ban on signing up new customers for a period, say 6 months. That might have concentrated their minds a bit.
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia another estimated fix date for WD3 been and gone and still no resolution. It’s now been down for over 2 weeks. When will it be up and running. Don’t tell me to DM. I’ve tried countless times but get no response. Can I purchase a TP link and sim and get refunded