Virgin Media

Virgin Media Outage Report in Stroud, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stroud, Gloucestershire, England 02/13/2026 05:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stroud, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomCheltenham Wi-fi
United KingdomGloucester E-mail
United KingdomGloucester Internet
United KingdomGloucester Internet

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • Gooner_Richard Richard (@Gooner_Richard) reported from Gloucestershire, England

    @kel14bt @WestBromEL Glad you got it sorted. I used to work for Virgin Media as an engineer. For it to take as long as it has, it will have been a network fault, which is much harder to solve than at the end user’s property (which I did). They could definitely communicate this better to customers.

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia The problem I'm having is that there is an awfully long wait to connect with a human, who seems to be speaking under water into a bucket, and it's a struggle to understand them, how do I connect to someone who is in the UK?

  • pippameekings Pippa 🇪🇺 (@pippameekings) reported from Gloucestershire, England

    @virginmedia Problems in the GL14BG area, is this being looked into? TiVo keeps rebooting

  • AlexBennettUK Alex Bennett (@AlexBennettUK) reported from Gloucestershire, England

    Over 40 minutes (and waiting mainly on hold) for @skytv to sort out the fact I can’t download any content. I’m apparently a “Diamond Customer” as I’ve been with sky for about 20 years. Not for much longer. @virginmedia what offers do you have for disgruntled Sky customers?

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia 1. I never get to speak to someone who speaks English as their mother tongue, 2. Despite being a customer for a number of years and spending more than £100 a month, I have been hit with a late payment charge because I had a heart attack and was in hospital,

  • DavLa2020 David Lavery (@DavLa2020) reported from Gloucestershire, England

    @virginmedia is my V6 Tivo box fragged? Constant cycle between green warning screen and reboot...no answer from Web chat and will mot let me book Technician. HELP!

  • paulhewlett1983 Paul (@paulhewlett1983) reported from Gloucestershire, England

    @virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ

  • Gooner_Richard Richard (@Gooner_Richard) reported from Gloucestershire, England

    @virginmedia Hi, is there an issue with your online services at present? I don’t appear able to use Virgin TV Go. My TV and broadband services are both working fine.

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,

  • Duranium1991 Matt (@Duranium1991) reported from Gloucestershire, England

    @virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I will be leaving virgin if my service doesn't improve drastically and quickly

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    This problem with @virginmedia programmes screwing up had best be sorted before the Euros kick off in a bit.... Struggling to find something of worth to watch atm. Thank god not all channels aren't screwed 🤬😤🤬😤

  • Hammerdan13 Hammerdan (@Hammerdan13) reported from Cheltenham, England

    @virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!

  • paulhewlett1983 Paul (@paulhewlett1983) reported from Gloucestershire, England

    @virginmedia I received it about a week about in the post, you tell me? Surely you must know as it’s been released. The box is prompting me to upgrade as instructed on the Home Screen of the menu! But it does not work. Any help at this point is greatly appreciated

  • Beardedwelsh Chris (@Beardedwelsh) reported from Gloucestershire, England

    Every day around this time by business Virgin Broadband goes down... 😩 Just why? @virginmedia #virginbroadbandissues

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucester District, England

    @virginmedia how broken is the routing table this morning?

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?

  • paulhewlett1983 Paul (@paulhewlett1983) reported from Gloucestershire, England

    @virginmedia I received my 360 remote today and the box will not update says migration is not possible! Help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • danmart38 Daniel Rose (@danmart38) reported

    @virginmedia So sent my photos and got a response from a Bot. How does that help me? I have no response to the complaint filed either. I want this issue sorted please. Installation for the 4th as originally booked. And my package as I ordered. Can you please get a Manager to call me.

  • RadiHaloub Radi Haloub (@RadiHaloub) reported

    @AJHUD @virginmedia @VodafoneUK A good company and customer service

  • naomijessop Naomi Jessop (@naomijessop) reported

    @virginmedia honest my whole evening wasted waiting on hold. You cut me off instead of answering. I need help - I have two children homeschooling and am working from home - my internet is down

  • eveie67 yvonne westlake (@eveie67) reported

    @melmel978 @virginmedia @skytv having the same problem it’s a nightmare, very stressful,they tell you not to ring unless it’s a emergency, u can’t get through and then when u do they are closed, if you can only call to cancel but they make it impossible to get through is that not illegal ? If not it should be

  • LauraMa78306303 Laura MacDonald (@LauraMa78306303) reported

    @virginmedia Please can you get in touch. I've battled now for months. I've submitted an official complaint. Waited on hold. Waited on your textbot. And still no engineer and no customer service. I've given up and cancelled my DD. PLEASE help! #friday #fridayfeeling

  • GriffPlays Griff (@GriffPlays) reported from Birmingham, England

    Streams delayed due to @virginmedia being absolute dog ****.

  • Fractured_Life Eff Ell (@Fractured_Life) reported

    @virginmedia How can one downgrade their package when EVERY SINGLE ONLINE OPTION is uograde only? Then searching downgrade links to the same bloody pages. Apparently I need to call but you also say not to call unless its an emergency.

  • paulsmith7001 Paul Smith (@paulsmith7001) reported

    @nleaney @camcanary @virginmedia Yes....keeps dropping out. Today was not good. Long outage tonight.

  • eveie67 yvonne westlake (@eveie67) reported

    @virginmedia I want to end my contract how do I do it ? I have tried online it sends you in circles I’ve tried all day to call , it’s engaged all the time then when I do get through it’s closed ? I don’t want to pay more than I do already but I can’t cancel it’s impossible

  • LfcShaunjudge Shaun (@LfcShaunjudge) reported

    When Villa equalised... Utd and Everton fans wanking their willys... Now... Hello Virginmedia my internet seems to be broken again...