Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.

City	Problem Type	Report Time
Gloucester	TV	6 days ago
Gloucester	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Richard (@Gooner_Richard) reported 4 minutes ago from Gloucestershire, England

  @virginmedia Hi, is there an issue with your online services at present? I don’t appear able to use Virgin TV Go. My TV and broadband services are both working fine.

• 
  Ann Whitmore (@Whitmore1Ann) reported 5 minutes ago from Gloucestershire, England

  @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

• 
  Graham Fletcher (@1grahamfletcher) reported 6 minutes ago from Cheltenham, England

  @Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 8 minutes ago from Brockworth, England

  @virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,

• 
  Paul (@paulhewlett1983) reported 11 minutes ago from Gloucestershire, England

  @virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ

• 
  maiella (@maiellamipiace) reported 21 minutes ago from Gloucestershire, England

  @virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now

• 
  James Clarke (@Fun_and_James) reported 23 minutes ago from Gloucestershire, England

  @virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?

• 
  claire pearce (@claire_pearce) reported 24 minutes ago from Minchinhampton, England

  I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.

• 
  Richard (@Gooner_Richard) reported 28 minutes ago from Gloucestershire, England

  @kel14bt @WestBromEL Glad you got it sorted. I used to work for Virgin Media as an engineer. For it to take as long as it has, it will have been a network fault, which is much harder to solve than at the end user’s property (which I did). They could definitely communicate this better to customers.

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 29 minutes ago from Brockworth, England

  @virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues

• 
  Graham Fletcher (@1grahamfletcher) reported 30 minutes ago from Cheltenham, England

  @virginmedia About renewing my contract, and how you could help me

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 34 minutes ago from Brockworth, England

  @virginmedia The problem I'm having is that there is an awfully long wait to connect with a human, who seems to be speaking under water into a bucket, and it's a struggle to understand them, how do I connect to someone who is in the UK?

• 
  Gareth Balmer (@garethbalmer) reported 38 minutes ago from Gloucester District, England

  @virginmedia how broken is the routing table this morning?

• 
  matt (@battmalls) reported 46 minutes ago from Gloucestershire, England

  @virginmedia broadband is completely down

• 
  Krystyna Wynn (@KW_GuinnessH) reported 48 minutes ago from Gloucestershire, England

  @virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help

• 
  Matt (@Duranium1991) reported 50 minutes ago from Gloucestershire, England

  @virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.

• 
  The Michael Hunt (@MichaelAlanHunt) reported 50 minutes ago from Gloucestershire, England

  @virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!

• 
  Joe Harper (@joe_joeharper) reported 53 minutes ago from Cheltenham, England

  @Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 54 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?

• 
  Graham Fletcher (@1grahamfletcher) reported 58 minutes ago from Cheltenham, England

  @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  APTS Archive (@APTSArchive) reported 3 minutes ago

  @virginmedia we notified you in early July that we would be moving on 31st. You deemed our new address as unserviceable & therefore there would be no early termination fee & to return the kit to you. I have made in excess of 10 phone calls with your moving home team - amount to several hours getting contradictory information every time I've phoned, depending on who I spoke with. On Wednesday you took £1,070 from our bank account, causing us to become overdrawn, despite assurances from your moving home team that there was an extension on our account in order to give us time to return the kit, & no early termination fee would be charged. The kit was returned to you on Wednesday morning. Upon phoning yesterday (yet again), I was dealt with someone that might as well have been a robot, he's inability to listen & constant repeating set phrases over & over again was of little help & particularly annoying. You have made the issue of moving home particularly difficult and stressful, which for a company of your size I find inexcusable. I emailed your moving home team on Tuesday & yesterday yet have still not received a reply, despite being told in a phone call my email would be dealt with as a matter or urgency! I'm resorting to public exposure in the vain hope there will be some action & you will expedite this matter.

• 
  dawnieC (@CorkinDawn) reported 9 minutes ago

  @virginmedia any other known tv issues in Ss15 area. Can get absolutely nothing other than a black screen

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 10 minutes ago

  @virginmedia I love it when these people say DM us but your account is restricted everyone must be having the same problem with your update, look into it and get back to me

• 
  Liesl_ (@_lliesl_) reported 13 minutes ago

  This is not a *me* problem I went into an O2 store who told me that there was a known issue with the O2/Virgin media set up. I do not care. I expect to be able to access my account. I expect to be able to take the offer to change my tariff

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 13 minutes ago

  @NightAtKendalls @virginmedia Dump em mate service is shite

• 
  putasinghonit (@putasinghonit) reported 13 minutes ago

  Anyone ever had @virginmedia charge them for a movie they never purchased? Theres no history on my app, box or even an email confirmation of said purchase mind you - just a charge on my bill for £17.99 which they say was purchased with a pin number on the box.

• 
  Shen 😈🗡️ (@ShenArriorVT) reported 14 minutes ago

  ******* VIRGIN MEDIA FIX YOUR **** RAAAAAH

• 
  The other M&M (@UnkUser99) reported 17 minutes ago

  @paullewismoney You've clearly never tried to cancel Sky or Virgin Media

• 
  Ryan Ricardo Dunkley (@ryanricardo76) reported 20 minutes ago

  Virgin media absolutely terrible

• 
  WRXTW🌊 (@twwenlock) reported 24 minutes ago

  @virginmedia how has the wifi gone down AGAIN two nights in a row 😴