Virgin Media outages and service status in Stroud, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Stroud, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 26, 4:11 PM GMT+1.
- Internet (79%)
- Wi-fi (14%)
- Total Blackout (7%)
The latest reports from users having issues in Stroud come from postal codes GL5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 29: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stroud, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester, and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham
|
Internet | 3 days ago |
|
Gloucester
|
Internet | 4 days ago |
|
Gloucester
|
Internet | 7 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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K (@serebro333) reported from Gloucestershire, England@virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx
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Dave.C 🏴☠️#FBPE #Rejoin (@Davinci9999C) reported from Cheltenham, England@virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.
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Dom the property finance chap (@DomSheahan) reported from Cheltenham, England@virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom
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Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?
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Calzeh♛ (@Cxlzeh) reported from Cheltenham, EnglandDoubt I’ll be streaming today because of virgin media going down...
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Richard Goddard (@BlueMoonMod) reported from Brockworth, EnglandIf Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia
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Eve (@rock_chick72) reported from Gloucestershire, England@virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia No they can’t help
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Jon Bassett (@twisterssister) reported from Gloucestershire, England@virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me
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Chris (@Beardedwelsh) reported from Gloucestershire, EnglandEvery day around this time by business Virgin Broadband goes down... 😩 Just why? @virginmedia #virginbroadbandissues
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Smithstaaaa (@Jolzski) reported from Gloucestershire, England@virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐
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EMMΛ (@iemhouston) reported from Gloucestershire, England@aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑
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👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, EnglandBloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬
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Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported from Gloucestershire, England@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia I will be leaving virgin if my service doesn't improve drastically and quickly
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Dominic Williams (@DomWUK) reported from Painswick, EnglandCongratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
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sarah 💙 (@swebb1979) reported from Gloucestershire, England@westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!
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Steve Barnes (@Barnsey02) reported from Quedgeley, England@virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?
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Richard Goddard (@BlueMoonMod) reported from Brockworth, England@virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable
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Dominic Williams (@DomWUK) reported from Painswick, England.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Hayes (@darrenhayes1973) reported@virginmedia I did ask to complain when I rung up to cancel and was put on hold for ages so hung up!!
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Foredeck (@Foredeck99) reported@virginmedia When I repeatedly, politely tell your tele sales team to remove my name from your calling list they fail to do so, I am sometimes getting multiple daily calls from you. Execrable customer service, 0/10.
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🏃♀️ 💯 Di Brander 💯 🏋️♀️ (@DiBrander) reportedDisaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.
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Danny Morris (@danny_9_morris) reported@virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is
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Tommy Tinkler (@TinklerTommy) reported@miss___kb Yep I have used google family and virgin media security whilst kids grew up. You can block anything you want or them and restrict sites and device time and you get to okay anything they install on the device. Most adults as thick as pig **** to use them.
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aldo (@ukaldo2) reported@virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget
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Frazzz (@FrazzzYT) reportedI guess @virginmedia hardware can't handle a little rain? No wonder they go down so much in Scotland -_-
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Sophia (@tayyab57488257) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Dr Laura Jenkins (@LauraJks2015) reported@virginmedia Hi. How do I find out how long an outage is going to be? WiFi is currently off and I’ve reset everything so I’m guessing it’s a network issue.
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@CyberRebel (@CyberRebel4) reported@virginmedia Where have all my recordings gone?! Absolutely nothing there, no planned recordings 0% I paid for a month's service and have nothing having returned from holiday!!