Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Stroud, and Cheltenham.

City	Problem Type	Report Time
Gloucester	E-mail	2 days ago
Stroud	Internet	3 days ago
Gloucester	Internet	10 days ago
Gloucester	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Karl Timmis (@karl_timmis) reported 1 minute ago from Gloucestershire, England

  @virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?

• 
  Jeff Stelling🎙 (@FoodAndFifa99) reported 9 minutes ago from Gloucestershire, England

  @Lucy_Hamson @virginmedia My whole WiFi has been shit recently x

• 
  Graham Fletcher (@1grahamfletcher) reported 15 minutes ago from Cheltenham, England

  @Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service

• 
  Steve Barnes (@Barnsey02) reported 19 minutes ago from Quedgeley, England

  @virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?

• 
  Louise Morton (@Louisejmorton16) reported 22 minutes ago from Gloucestershire, England

  @virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact

• 
  Ian Watson (@WattsChelt) reported 29 minutes ago from Cheltenham, England

  @virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint

• 
  Paul (@paulhewlett1983) reported 30 minutes ago from Gloucestershire, England

  @virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ

• 
  Matt (@Duranium1991) reported 32 minutes ago from Gloucestershire, England

  @virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.

• 
  Graham Fletcher (@1grahamfletcher) reported 32 minutes ago from Cheltenham, England

  @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

• 
  maiella (@maiellamipiace) reported 38 minutes ago from Gloucestershire, England

  @virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now

• 
  Smithstaaaa (@Jolzski) reported 39 minutes ago from Gloucestershire, England

  @virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐

• 
  Darren Baldwin (@darrenbaldwin) reported 43 minutes ago from Gloucestershire, England

  Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!

• 
  David Lavery (@DavLa2020) reported 46 minutes ago from Gloucestershire, England

  @virginmedia is my V6 Tivo box fragged? Constant cycle between green warning screen and reboot...no answer from Web chat and will mot let me book Technician. HELP!

• 
  Bilal Mulla (@bills_86) reported 48 minutes ago from Gloucestershire, England

  @virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed

• 
  Krystyna Wynn (@KW_GuinnessH) reported 49 minutes ago from Gloucestershire, England

  @virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help

• 
  James Lawlor (@TheJamesLawlor) reported 52 minutes ago from Brockworth, England

  @virginmedia Yes that was one of the first things I done, no problems apparently

• 
  Richard (@Gooner_Richard) reported 52 minutes ago from Gloucestershire, England

  @virginmedia Hi, is there an issue with your online services at present? I don’t appear able to use Virgin TV Go. My TV and broadband services are both working fine.

• 
  N A T A L I E👼🏼 (@natsc0tt) reported 55 minutes ago from Cheltenham, England

  Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 55 minutes ago from Gloucestershire, England

  This problem with @virginmedia programmes screwing up had best be sorted before the Euros kick off in a bit.... Struggling to find something of worth to watch atm. Thank god not all channels aren't screwed 🤬😤🤬😤

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 55 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  1836golf tour (@1836golftour) reported 6 minutes ago

  @virginmedia GO **** yourselves Virgin Media. Roll on July 27th 2026 when I will be free from you ******* unsympathetic CNUTS. I never thought in a million years that I would go back to SKY or a firestick but you have made that decision so much easier. Good ******* riddance.

• 
  Joel Sheppard (@joelshepp) reported 9 minutes ago

  @virginmedia How do I stop the constant messages telling me to upgrade to a diabolical 360 box (which I will never do)?

• 
  Stevie Leon 🌳 (@sme30) reported 10 minutes ago

  @lelly401 @virginmedia @NetflixUK No i had it separately. Then my virgin bill had a netflix subscription on it. I asked them to cancel as I hadn't taken netflix with them. Now my regular subscription has been downgraded to standard!!!

• 
  stu marklow (@stuuee) reported 10 minutes ago

  get virgin media e-mail to have free use of tnt sports on hbo max for free yay,so sign in i can browse what they have but click to watch DENIED give us some ££££ and your in. thanks for nout virgin.👆

• 
  Susan Chew (@SusanChew5) reported 12 minutes ago

  @virginmedia It's constant disruption, I did all that , postcode, house number, nothing wrong in the area, spoke to Bot, said there was an outage in my area, who's right?

• 
  Lord Kieran J Ball (@kbally23) reported 15 minutes ago

  @virginmedia Thanks for coming back no same issue loads to ticketmaster and then states you have to click the link and it takes you back to the same screen, nevermind never happened before ill have to wait to buy on friday

• 
  entrustTMF (@entrustTMF) reported 16 minutes ago

  @virginmedia I assumed that by the way they seem to move about so frequently and wildly. What I would REALLY like to know is if somebody is ACTUALLY physically addressing the problem and genuinely working on it? I was asked to DM you yesterday, which I did, but haven't had ANY reply to that

• 
  Katie Stevenson (@GlitteringAngel) reported 18 minutes ago

  Tell me, @virginmedia, how many people do I need to speak to before you make me (a longstanding customer) feel as valued as a NEW customer!? Coming to the end of contract and doing the same merry dance thatbwe always do, trying to get a decent deal!

• 
  The Point (@hiscoe12345) reported 21 minutes ago

  @virginmedia Be very mindful when thinking about virgin media because customer service is absolutely shocking, they absolutely haven't got a clue.

• 
  mrpinkcat (@Misterpinkcat) reported 22 minutes ago

  @virginmedia @GlitteringAngel Katie shouldn't have to send you a DM, just treat loyalty with some respect and give people discounts the longer they stay with you instead of giving newbies better deals than long standing customers