Virgin Media

Virgin Media Outage Report in Stroud, Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stroud, Gloucestershire, England 02/11/2026 05:50

February 11: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stroud, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Wi-fi
United KingdomGloucester E-mail
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Wi-fi
United KingdomGloucester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet

  • WoodyWitters Anya Wood PR (@WoodyWitters) reported from Cheltenham, England

    @virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.

  • bills_86 Bilal Mulla (@bills_86) reported from Gloucestershire, England

    @virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed

  • Cxlzeh Calzeh♛ (@Cxlzeh) reported from Cheltenham, England

    Doubt I’ll be streaming today because of virgin media going down...

  • battmalls matt (@battmalls) reported from Gloucestershire, England

    @virginmedia broadband is completely down

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia please can you provide the correct contact details for making a complaint.

  • Hannah_S39 Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia Love when the connection to the messaging service is unavailable

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

  • Jen_M0nt Jen -Zumba_Kids with Jen (@Jen_M0nt) reported from Cheltenham, England

    Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

  • RobGueRAF Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported from Gloucestershire, England

    @virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.

  • DomWUK Dominic Williams (@DomWUK) reported from Painswick, England

    Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.

  • outtheratrace49 David Crebbin (@outtheratrace49) reported from Cheltenham, England

    I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?

  • FoodAndFifa99 Jeff Stelling🎙 (@FoodAndFifa99) reported from Gloucestershire, England

    @Lucy_Hamson @virginmedia My whole WiFi has been shit recently x

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here

  • Hannah_S39 Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡

  • CharmedWatson83 Emma Watson (@CharmedWatson83) reported from Longford, England

    Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Yes that was one of the first things I done, no problems apparently

  • sarahk0905 Sarah Kemmett 🧜‍♀️🥂🦄 (@sarahk0905) reported from Gloucestershire, England

    Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @ionasurveyor @virginmedia Virgin's customer service is quite frankly crap

  • DomWUK Dominic Williams (@DomWUK) reported from Painswick, England

    .@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AFCBSupreme11 AFCB Supreme (@AFCBSupreme11) reported

    @virginmedia stupid mongrals. 2 days in a row you’ve said the issues would be solved and two days in a row the wifis gone down. Tell your technicians to get their heads out their asses and fix the goddam service. You also say you offer compensation but never give it. Mongs.

  • RGoreham86 Richard Goreham (@RGoreham86) reported

    @virginmedia Then what are virgin going to do to make that right? I can’t get hold of anyone on WhatsApp to look into it either. This is awful service

  • Rob6timesLFC rob (@Rob6timesLFC) reported

    @virginmedia There no way I can DM someone as I not gonna put full postcode down on social media

  • Stephen81418408 Stephen Hanley (@Stephen81418408) reported

    @virginmedia Worst company ever they never listen to u they think they know better than u then hang up everytime not 1 problem ever get resolved especially mobile promise call backs from managers never happen but will chase u when bill is due crap speeds on mobile can't connect just fgs avoid

  • gezjb gez (@gezjb) reported

    @virginmedia You still haven’t answered my question - what is wrong with you ! I’ll ask again - do we have the option to terminate the contract given that we are paying for something that is not fit for purpose ?

  • planetdoc91 Sammi Watson 😷 (@planetdoc91) reported

    @virginmedia It said there were no problems in my area, but suggested I reset my router. Tried that, and it still comes up as unavailable. Sky Sports works on the TV so we definitely have it, it’s just not letting me watch live TV on the app.

  • DeusBlackheart Deus Blackheart (@DeusBlackheart) reported

    @virginmedia So if I'm switching supplier and keeping my number, I have to pay for another 30 days of service that I'm not going to use? That seems like crap tbh.

  • Models_By_Mark mark (@Models_By_Mark) reported

    @virginmedia ok, will do. Currently waiting for the service to go live as although all the cables were run in our area last month is still shows as "services are nearly in your area"

  • AloneNottLonely AloneNeverLonely (@AloneNottLonely) reported

    @virginmedia My hub keeps dropping signal with green light flashing on and off. I haven't had any WiFi for most of today.

  • Rojoclick Mr Ro-Jo (@Rojoclick) reported

    @virginmedia @virginmedia no detail given & no mention of an outage. Just said it seems like there is intermittent connection & that a team of engineers is working on it & that in 24 hours it should be fine. Tbh sounded like a blag, & then the person tried to upsell me stuff. Not impressed