Virgin Media Outage Report in Stroud, Gloucestershire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Gloucester |
Total Blackout | |
| Cheltenham |
||
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
-
The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@ionasurveyor @virginmedia Virgin's customer service is quite frankly crap
-
Dominic Williams
(@DomWUK) reported
from
Painswick, England
.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
-
Dominic Williams
(@DomWUK) reported
from
Painswick, England
Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
-
James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Yes that was one of the first things I done, no problems apparently
-
James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet
-
Jen -Zumba_Kids with Jen
(@Jen_M0nt) reported
from
Cheltenham, England
Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
-
Sarah Kemmett 🧜♀️🥂🦄
(@sarahk0905) reported
from
Gloucestershire, England
Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?
-
Anya Wood PR
(@WoodyWitters) reported
from
Cheltenham, England
@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
-
Chris
(@PurpleSir) reported
from
Cheltenham, England
@virginmedia And it's gone down again 😟
-
Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
-
matt
(@battmalls) reported
from
Gloucestershire, England
@virginmedia broadband is completely down
-
Emma Watson
(@CharmedWatson83) reported
from
Longford, England
Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
-
👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬
-
Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia please can you provide the correct contact details for making a complaint.
-
James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here
-
Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia Love when the connection to the messaging service is unavailable
-
Jeff Stelling🎙
(@FoodAndFifa99) reported
from
Gloucestershire, England
@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
-
Rob Gue #blacklivesmatter #silenceisnotanoption
(@RobGueRAF) reported
from
Gloucestershire, England
@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
-
Calzeh♛
(@Cxlzeh) reported
from
Cheltenham, England
Doubt I’ll be streaming today because of virgin media going down...
-
James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Bunny 💙
(@Tiiredbunny) reported
@virginmedia So I have tried it on chrome on mobile, chrome on PC, edge on PC and on mobile data and it loads then jumps to the home page with the message re the queen and asking me to sign in? Can I book an engineer visit through here? we have a solid red light on the router done all resets
-
ste bird
(@ste_bird23) reported
@virginmedia hi, can you tell me best way to make a complaint to get something sorted today. Fed up of being on hold for over an hour and then being cut off or nobody answering the web chat
-
ArdentNether
(@ArdentNether) reported
@virginmedia I am unable to contact you via those methods, other than by post, because I am not an existing virgin media customer. This was an unsolicited house visit as a result of a uswitch search to find broadband deals in our area and we opted to go with someone else.
-
Bunny 💙
(@Tiiredbunny) reported
@virginmedia It's just taking me to sign in?
-
gasta
(@gastanuke) reported
@virginmedia Internet still down. And now your website says that you've fixed the issue. Ridiculous service
-
Rob
(@rbartn_) reported
@virginmedia I'm going to revive this thread. It's now over a month since my issues started and you've been unable to resolve them, won't compensate until it's fixed (if it ever does get fixed) and refuse to provide me with an alternative internet solution. This is such poor service.
-
sam
(@shynes93) reported
@virginmedia I have never bought or paid for anything via the TV service. Do you have a contact number for the billing team please?
-
Paul Anderson
(@AnderConsult) reported
@virginmedia your broadband team really are a **** show aren't they. Cut off from cancelations for a 3rd time, mid conversation. I want to cancel my Broadband!!!!!!!
-
Rob
(@rbartn_) reported
@virginmedia I have been through all of this. There is an issue logged since mid August. It does not show on your useless issue checker (website or app)! But it does show and is logged on your internal systems. The estimated fix time KEEPS CHANGING BECAUSE YOU ARE USELESS.
-
FoxInABox22
(@fox_box22) reported
@virginmedia I what I mean by that is "we're really sorry but your waiting on a replull". That's about it and nothing to help really.