Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	Internet	16 hours ago
Cheltenham	Wi-fi	2 days ago
Gloucester	Internet	3 days ago
Cheltenham	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Graham Fletcher (@1grahamfletcher) reported 5 minutes ago from Cheltenham, England

  @virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today

• 
  EMMΛ (@iemhouston) reported 7 minutes ago from Gloucestershire, England

  @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

• 
  James Lawlor (@TheJamesLawlor) reported 10 minutes ago from Brockworth, England

  @virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here

• 
  K (@serebro333) reported 10 minutes ago from Gloucestershire, England

  @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

• 
  Richard Goddard (@BlueMoonMod) reported 12 minutes ago from Brockworth, England

  Virgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia

• 
  Chris B (@Chopperb) reported 14 minutes ago from Stroud, England

  Oooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold

• 
  Original Wild (@wild_original) reported 21 minutes ago from Churchdown, England

  @virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!

• 
  Dr Paul Atkinson (@DrPaulAtkinson) reported 25 minutes ago from Cheltenham, England

  @vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 35 minutes ago from Brockworth, England

  @virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight

• 
  Russ (@Mr_Stage) reported 36 minutes ago from Cirencester, England

  @JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 37 minutes ago from Brockworth, England

  @virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?

• 
  N A T A L I E👼🏼 (@natsc0tt) reported 42 minutes ago from Cheltenham, England

  @virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.

• 
  Graham Fletcher (@1grahamfletcher) reported 43 minutes ago from Cheltenham, England

  @virginmedia About renewing my contract, and how you could help me

• 
  Alex Bennett (@AlexBennettUK) reported 45 minutes ago from Gloucestershire, England

  Over 40 minutes (and waiting mainly on hold) for @skytv to sort out the fact I can’t download any content. I’m apparently a “Diamond Customer” as I’ve been with sky for about 20 years. Not for much longer. @virginmedia what offers do you have for disgruntled Sky customers?

• 
  matt (@battmalls) reported 45 minutes ago from Gloucestershire, England

  @virginmedia broadband is completely down

• 
  The Michael Hunt (@MichaelAlanHunt) reported 47 minutes ago from Gloucestershire, England

  @virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 49 minutes ago from Brockworth, England

  @virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,

• 
  Andy Gent (@andygent) reported 51 minutes ago from Gloucestershire, England

  @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 53 minutes ago from Gloucester District, England

  USELESS!! @virginmedia down around our area AGAIN! & apparently it's a widespread thing! As if we don't pay enough for the pleasure 🤬🤬

• 
  Louise Morton (@Louisejmorton16) reported 57 minutes ago from Gloucestershire, England

  @virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Williams (@bushmills7d) reported 2 minutes ago

  @virginmedia great service again. Second time today we’ve had no service , that’s the third time this week. If We hadn’t renewed our subscription with you we would cancel

• 
  Duncan Waugh (@waughzone) reported 2 minutes ago

  @virginmedia No change. Service still intermittent at best.

• 
  Frankiescouse⭐⭐⭐⭐⭐⭐ (@FBPEFreeZone) reported 6 minutes ago

  Virgin media down Ya bad nobheads

• 
  jabfree🇮🇪🍀 (@pureblood1892) reported 6 minutes ago

  @VirginMediaNews So two gay men are getting married **** off virgin media clowns

• 
  Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported 6 minutes ago

  🚨 UK Regulator Fines Virgin Media £28 Million ($37.4M) Ofcom has slapped Virgin Media with a £28 million fine for systematically preventing customers from cancelling contracts over nearly three years (Jan 2022 – mid-Sept 2024). Key Findings: - Deliberate call-dropping tactics - Excessive and unnecessary call transfers - Repeatedly putting customers on hold for no reason Ofcom described the failings as systemic and repeated. Background: Virgin Media is a joint venture between Spain’s Telefónica and Liberty Global. This is the second major fine for Virgin Media recently (previously fined £23.8M in December for issues with telecare customers during landline migration). Impact: Another hit to Virgin Media’s reputation in the UK broadband/mobile market.

• 
  🇰🇪 (@MrLewisVuitton) reported 8 minutes ago

  @NtantuNow @virginmedia Switch to @Plusnet . Haven’t had a single outage in 2 years sine watching. With Virgin it happened twice in 6 months of joining lol

• 
  Ian McNee (@IanSMcNee) reported 8 minutes ago

  I ditched @VirginMedia years ago over terrible customer service - this is the same as water companies: a semi-monopoly owned by US finance: asset stripping profiteers. Switched to local independent Andrews & Arnold - @AAISP. Top service, real people on the phone who fix problems.

• 
  Belfast Books (@BelfastBooks) reported 11 minutes ago

  @TrevorM63275988 Having dealt with Virgin Media on behalf of clients for more than 20 years, I can say their customer service has changed dramatically. They now appear to rely heavily on contact deflection, a practice where customers are repeatedly directed towards web chat, FAQs and automated systems instead of being able to speak to a human adviser. While contact deflection is intended to reduce support costs, my experience is that it has reached the point where accessing a person has become unnecessarily difficult. I'll I'll be raising it with Ofcom under the complaint they have against them.

• 
  Tom O 🏴󠁧󠁢󠁥󠁮󠁧󠁿🔴⚪️ (@MillersTomO) reported 12 minutes ago

  @virginmedia hi. Is there an internet outage in Scotland? It's gone awfully quiet. #worldcup #england #mexico

• 
  BEAMS Consultants UK (@BEAMSEDU) reported 13 minutes ago

  @virginmedia Is there any technical breakdown on BH6 area where no Sky transmission? Or is this an isolated one incident linked to one property? We have no transmission since mid day today, 07/07