Virgin Media Outage Report in Stroud, Gloucestershire, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.

City	Problem Type	Report Time
Cheltenham	Wi-fi	16 hours ago
Gloucester	Wi-fi	2 days ago
Gloucester	TV	5 days ago
Gloucester	Internet	5 days ago
Gloucester	TV	5 days ago
Gloucester	TV	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Louise Morton (@Louisejmorton16) reported 4 minutes ago from Gloucestershire, England

  @virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact

• 
  Colette Etheridge (@Lettie73) reported 4 minutes ago from Gloucestershire, England

  @virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.

• 
  Danny (@NoNotLoganPaul) reported 4 minutes ago from Gloucestershire, England

  @virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.

• 
  Hannah 💃🏼 (@Hannah_S39) reported 4 minutes ago from Cheltenham, England

  Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha

• 
  Ann Whitmore (@Whitmore1Ann) reported 9 minutes ago from Gloucestershire, England

  Virgin Media customer service - how I laugh! Don’t touch with a barge pole!

• 
  J Hemus (@jhemus2011) reported 10 minutes ago from Cheltenham, England

  @SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK

• 
  👍🙊Gilly😂🎩 (@itsnickelflysk3) reported 10 minutes ago from Gloucestershire, England

  @virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right

• 
  The Michael Hunt (@MichaelAlanHunt) reported 13 minutes ago from Gloucestershire, England

  @virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network

• 
  👍🙊Gilly😂🎩 (@itsnickelflysk3) reported 15 minutes ago from Gloucestershire, England

  @virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help

• 
  Ann Whitmore (@Whitmore1Ann) reported 16 minutes ago from Gloucestershire, England

  @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

• 
  Chris (@PurpleSir) reported 24 minutes ago from Cheltenham, England

  @virginmedia And it's gone down again 😟

• 
  👍🙊Gilly😂🎩 (@itsnickelflysk3) reported 27 minutes ago from Gloucestershire, England

  @virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 27 minutes ago from Gloucestershire, England

  Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬

• 
  The Michael Hunt (@MichaelAlanHunt) reported 33 minutes ago from Gloucestershire, England

  @virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!

• 
  Colette Etheridge (@Lettie73) reported 35 minutes ago from Quedgeley, England

  @virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!

• 
  Hannah x (@Hannah_S39) reported 36 minutes ago from Cheltenham, England

  So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM

• 
  Colette Etheridge (@Lettie73) reported 41 minutes ago from Quedgeley, England

  @virginmedia No issues reported

• 
  The Michael Hunt (@MichaelAlanHunt) reported 46 minutes ago from Gloucestershire, England

  @virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!

• 
  Andy Williams 🔶 (@cheltandy) reported 49 minutes ago from Cheltenham, England

  @virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.

• 
  claire pearce (@claire_pearce) reported 54 minutes ago from Minchinhampton, England

  I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edward Barnett (@BarneeEb) reported 4 minutes ago

  @virginmedia Utter waffle to justify huge price increases. Price increases were expected but these are profittering. People will walk for affordability reasons but hopefully because they're disgusted. New customer deal elsewhere. Noted you've arranged the opportunity to do this every year!

• 
  Iron Satay (@IronSatay) reported 8 minutes ago

  @virginmedia "unfortunately you are not able to reply to this sms!" Wow who would have thought that virgin media is impossible to contact. I am shocked. Cancel my service.

• 
  Hellnolf (@Hellnolf) reported 9 minutes ago

  @virginmedia Maybe you missed the bit where i said the ETA for a fix had been moved forward yet another 24hours. Your service status website has done this the last 4 days, every day it says estimated fix by 10am, then when thats not met just moves forward again.

• 
  Montell E Yun Stable (@michaelj9) reported 9 minutes ago

  @virginmedia Yep - you gave me an installation date in February, then immediately changed it to April - which potentially left me 2 months without connectivity. Then you promised me a dongle (twice) to cover the 2 months - the dongle never arrived I could go on.....

• 
  Hellnolf (@Hellnolf) reported 15 minutes ago

  Day 5 of having no @virginmedia Internet. They have once again moved the ETA for the fix forward a further 24hours. Think it's time to cancel.

• 
  Dene Paul Walsh (@walsh3017) reported 18 minutes ago

  Got to love when @virginmedia send you a £7 increase letter but the internet has been the worst its ever been for us with constant cut outs and down time despite boosters from Virgin attached. Make sure it works right before charging more for a sub par service!😡

• 
  Chris Mahon (@chrismahon) reported 18 minutes ago

  @virginmedia Thanks, I just spoke with someone on web chat who have again said my contract has been changed now so hopefully the next bill will be correct. If it’s not then I will message again to see if you can help

• 
  Malachy Magumcia (@MalachyMags88) reported 19 minutes ago

  @virginmedia 5 full of days of loss of service for internet, wifi and tv is really not acceptable. It is still not sorted and I am hoping this will be fixed by the end of today! 🤞🏽

• 
  Trev Ashley (@wheresthebrak) reported 26 minutes ago

  @virginmedia No problem. Can you meet at 1:30?

• 
  TrillDVinci (@TrillDVinci) reported 26 minutes ago

  @virginmedia @richardbranson After 21 hours finally managed to issue a 30 day notice for my termination. Word of advice; offer the best deals to your loyal customers. Don’t wait until we want to cancel to offer the best deals seen. I guess I’ve learned a new tactic to reduce my future internet bills. Thanks