Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.

City	Problem Type	Report Time
Gloucester	E-mail	4 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Ian Watson (@WattsChelt) reported 3 minutes ago from Cheltenham, England

  @virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint

• 
  Darren Baldwin (@darrenbaldwin) reported 3 minutes ago from Gloucestershire, England

  Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!

• 
  maiella (@maiellamipiace) reported 6 minutes ago from Gloucestershire, England

  @virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 6 minutes ago from Brockworth, England

  @virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight

• 
  Paul (@paulhewlett1983) reported 10 minutes ago from Gloucestershire, England

  @virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ

• 
  Louise Morton (@Louisejmorton16) reported 12 minutes ago from Gloucestershire, England

  @virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact

• 
  Ray (@RayWebpro04) reported 15 minutes ago from Gloucestershire, England

  @virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!

• 
  Emma Watson (@CharmedWatson83) reported 16 minutes ago from Longford, England

  Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

• 
  Graham Fletcher (@1grahamfletcher) reported 20 minutes ago from Cheltenham, England

  @virginmedia No they can’t help

• 
  Eve (@rock_chick72) reported 21 minutes ago from Gloucestershire, England

  @virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.

• 
  Colette Etheridge (@Lettie73) reported 26 minutes ago from Quedgeley, England

  @virginmedia please can you provide the correct contact details for making a complaint.

• 
  Hannah ❤️ (@Hannah_S39) reported 31 minutes ago from Cheltenham, England

  Why is my @virginmedia WiFi down boooooo

• 
  James Lawlor (@TheJamesLawlor) reported 35 minutes ago from Brockworth, England

  @virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here

• 
  The Michael Hunt (@MichaelAlanHunt) reported 46 minutes ago from Gloucestershire, England

  It must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team

• 
  Chris (@Beardedwelsh) reported 46 minutes ago from Gloucestershire, England

  Every day around this time by business Virgin Broadband goes down... 😩 Just why? @virginmedia #virginbroadbandissues

• 
  N A T A L I E👼🏼 (@natsc0tt) reported 48 minutes ago from Cheltenham, England

  @virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.

• 
  Dominic Williams (@DomWUK) reported 56 minutes ago from Painswick, England

  Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.

• 
  matt (@battmalls) reported 56 minutes ago from Gloucestershire, England

  @virginmedia broadband is completely down

• 
  Original Wild (@wild_original) reported 56 minutes ago from Churchdown, England

  @virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!

• 
  Hannah x (@Hannah_S39) reported 59 minutes ago from Cheltenham, England

  So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damian Hastie (@DamianHastie) reported 5 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

• 
  SK (@s4m1rk23) reported 12 minutes ago

  @james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭

• 
  Adam (@adamebond) reported 13 minutes ago

  @virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?

• 
  Rach A (@Rach_EL_1982) reported 13 minutes ago

  Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

• 
  Russell Frew (@rhfrew) reported 13 minutes ago

  @virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!

• 
  A Serial Investor🪙📈🏡 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿⚡️ (@ASerialInvestor) reported 13 minutes ago

  I’m getting starlink installed, sick of Virgin media Any followers have it and can you give me any good, bad , indifferent feedback. Not bothered about the cost….. …..if it’s good it good 🤝

• 
  Stephen Maddock (@stephenm68) reported 14 minutes ago

  @alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.

• 
  ⚫️ Ali 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alibali50) reported 15 minutes ago

  @virginmedia Not my issue. Read post above.

• 
  Robert Grieve (@robert_grieve) reported 16 minutes ago

  Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺

• 
  Lifes MIS-Takes (@alan_reddish) reported 17 minutes ago

  @virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours