Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester, and Stroud.

City	Problem Type	Report Time
Cheltenham	Internet	14 hours ago
Gloucester	Wi-fi	1 day ago
Gloucester	Internet	4 days ago
Stroud	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 12 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?

• 
  David Crebbin (@outtheratrace49) reported 17 minutes ago from Cheltenham, England

  I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?

• 
  Andy Gent (@andygent) reported 21 minutes ago from Gloucestershire, England

  @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

• 
  James Lawlor (@TheJamesLawlor) reported 22 minutes ago from Brockworth, England

  @virginmedia Yes that was one of the first things I done, no problems apparently

• 
  Dom the property finance chap (@DomSheahan) reported 22 minutes ago from Cheltenham, England

  Never ever ever have @virginmedia internet. Constant drop off, nowhere near promised speeds. Rubbish @Ofcom

• 
  Sarah Kemmett 🧜‍♀️🥂🦄 (@sarahk0905) reported 24 minutes ago from Gloucestershire, England

  Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?

• 
  The Michael Hunt (@MichaelAlanHunt) reported 37 minutes ago from Gloucestershire, England

  @virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!

• 
  Graham Fletcher (@1grahamfletcher) reported 38 minutes ago from Cheltenham, England

  @virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??

• 
  Gareth Balmer (@garethbalmer) reported 42 minutes ago from Gloucester District, England

  @virginmedia how broken is the routing table this morning?

• 
  Hannah 💃🏼 (@Hannah_S39) reported 42 minutes ago from Cheltenham, England

  Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha

• 
  James Clarke (@Fun_and_James) reported 46 minutes ago from Gloucestershire, England

  @virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?

• 
  sarah 💙 (@swebb1979) reported 47 minutes ago from Gloucestershire, England

  @westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 47 minutes ago from Brockworth, England

  @virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain

• 
  Richard Goddard (@BlueMoonMod) reported 51 minutes ago from Brockworth, England

  If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

• 
  Danny (@NoNotLoganPaul) reported 52 minutes ago from Gloucestershire, England

  @virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.

• 
  Hannah x (@Hannah_S39) reported 54 minutes ago from Cheltenham, England

  @virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡

• 
  Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported 54 minutes ago from Gloucestershire, England

  @virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.

• 
  Richard (@Gooner_Richard) reported 55 minutes ago from Gloucestershire, England

  @kel14bt @WestBromEL Glad you got it sorted. I used to work for Virgin Media as an engineer. For it to take as long as it has, it will have been a network fault, which is much harder to solve than at the end user’s property (which I did). They could definitely communicate this better to customers.

• 
  Graham Fletcher (@1grahamfletcher) reported 55 minutes ago from Cheltenham, England

  @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

• 
  James Lawlor (@TheJamesLawlor) reported 59 minutes ago from Brockworth, England

  @virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Patso (@gunnerpa1963) reported 2 minutes ago

  Am I just after seeing Virgin Media player pulling the second half of the game. Absolutely disgraceful no wonder they get no public fees never seen anything like it

• 
  jane rawlings (@djraw123) reported 3 minutes ago

  @virginmedia why are we having service issues yet again in the OL2 area ? This has been going on for over a month and is completely unacceptable!

• 
  Norman Highnam (@NormanHighnam) reported 3 minutes ago

  @MartinSLewis Wayleave agreement on a due use pole and virgin media ask to use the pole… yep no problem…. Wants in it for me…. 🤫 then came back we can give you a £100 John Lewis voucher…. Bingo..

• 
  Youya (@MindOfYouya) reported 3 minutes ago

  @virginmedia PLEASE for the love of god fix your spotty internet connection issues! This has become a weekly norm where im having to face issues! I am paying £40+ a month and having to deal with this nonsense

• 
  Davie G 🇬🇧 (@fredbeare) reported 4 minutes ago

  @ramspacek Like trying to get @virginmedia to accept you as a new customer

• 
  Edward Hamilton (@epwhamilton) reported 7 minutes ago

  @virginmedia my hub is flashing green this evening. Reset is not helping. Area 31 I think but no issues shown on the site

• 
  Grazie (@graziegee999) reported 8 minutes ago

  @virginmedia absolutely abysmal service. Take too much money for my new package. 2 hrs on chat. promised phone call within 48hrs....still waiting. 😡😡 Email to say its been resolved??? please advice

• 
  Edward Hamilton (@epwhamilton) reported 8 minutes ago

  @virginmedia internet is down in the area for the 2nd day. Please acknowledge and fix asap

• 
  JHenderson (@j_henderson__) reported 13 minutes ago

  @virginmedia You know, it would be nice if there were some responsibilty taken for the poor customer service rather than some AI generated “ah well sorry about that”. You’re a service provider, and the service is crap.

• 
  Gothguy (@GothGuyGamer) reported 16 minutes ago

  @MartinSLewis Virgin media top tip: If you're close to the end of contract, don't renew. Give them your 30 days notice, When 30 days has elapsed, apply as a new customer with a new email. They won't give you any better deals unless you're a "new" customer