Virgin Media Outage Report in Stroud, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
Wi-fi | |
| Gloucester |
||
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Wi-fi | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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claire pearce
(@claire_pearce) reported
from
Minchinhampton, England
I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.
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Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
Virgin Media customer service - how I laugh! Don’t touch with a barge pole!
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Jeff Stelling🎙
(@FoodAndFifa99) reported
from
Gloucestershire, England
@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
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Chris
(@PurpleSir) reported
from
Cheltenham, England
@virginmedia And it's gone down again 😟
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Danny
(@NoNotLoganPaul) reported
from
Gloucestershire, England
@virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right
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Andy Williams 🔶
(@cheltandy) reported
from
Cheltenham, England
@virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network
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Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
@virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus
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Calzeh♛
(@Cxlzeh) reported
from
Cheltenham, England
Doubt I’ll be streaming today because of virgin media going down...
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help
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Louise Morton
(@Louisejmorton16) reported
from
Gloucestershire, England
@virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact
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Hannah 💃🏼
(@Hannah_S39) reported
from
Cheltenham, England
Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha
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Anya Wood PR
(@WoodyWitters) reported
from
Cheltenham, England
@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬
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Jen -Zumba_Kids with Jen
(@Jen_M0nt) reported
from
Cheltenham, England
Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Emery
(@GingerMenace89) reported
@virginmedia Hi, we seem to be having an issue regarding volt. Myself and my wife are both with o2 and we also have virgin fibre. My wife has been able to confirm volt on her contact but our virgin speed has not been upgraded. My o2 contract doesn't have volt for some reason.
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Jan Stubbings 🏉
(@winners091012) reported
@virginmedia 3rd day of internet issues due to an intermittent issue in the area, all we get is leave for 24 hours and come back, sorry, this doesn’t help a member of the household that is trying to get university papers in!! 😡
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Suzanne Whitlock
(@Whitters_s) reported
Hi @virginmedia, I'm 100% sure you get this all the time, but your home move service is possible the worst service of any type of service I have ever encountered, ever.
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Trains with Nick
(@March_Hare82) reported
@SlimNasty2013 @virginmedia @toobbroadband That sucks, shame you cannot claim for loss of revenue
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Chris Dawson
(@ChrisDa38248541) reported
@virginmedia Hi, thanks for replying, I have to say I've gone from one extreme to the other. From being frustrated on my first call for over 40 minutes, last night I spoke to someone who sorted out my issues in a professional manner in under 10 minutes, it really is the luck of the draw!!
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siddharth vaghela
(@siddh87) reported
@virginmedia I had to hang up the phone after 1 hour and 27 minutes of torcher, i went to customer care chat and it was resolved within 30 mins.
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SBandyopadhyay
(@SBandyopadhya10) reported
There is no way you can speak to a virgin media customer service manager- even when you want to buy something! They just don’t want to hear your voice!!! @virginmedia
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chris mcallister
(@chrisbhoy13) reported
@virginmedia This is getting beyond a joke now the customer service from yourselves is appalling. I’d like to speak to a uk based manager about the amount of times I’ve been told my contract won’t change and it does.
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Jamie Johnston
(@Jamiejohnston94) reported
Hi @virginmedia, had to cancel within the 14 day cooling off period as I had been misled by one of your sales representatives. Now being charged a £76 cancellation fee. Don't think this is fair, as I have been lied to.
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Winston Smith
(@SilverHandUther) reported
@virginmedia To chat about what? What is the eta of a fix so I can use my internet?