Virgin Media outages and service status in Stroud, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Stroud, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- The most recent signal from this area was received Apr 20, 3:57 PM GMT+1.
- TV (74%)
- Internet (16%)
- E-mail (5%)
- Wi-fi (5%)
The latest reports from users having issues in Stroud come from postal codes GL5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stroud, England
The most recent Virgin Media outage reports came from the following cities: Stroud, Gloucester, and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud
|
Internet | 4 hours ago |
|
Gloucester
|
Internet | 7 days ago |
|
Gloucester
|
Internet | 7 days ago |
|
Cheltenham
|
Wi-fi | 17 days ago |
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Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain
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N A T A L I E👼🏼 (@natsc0tt) reported from Cheltenham, EnglandCall me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service
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Dominic Williams (@DomWUK) reported from Painswick, England.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
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Margaret Joseph 💙 (@Foxelms) reported from Gloucestershire, England@virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.
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Darren Baldwin (@darrenbaldwin) reported from Gloucestershire, EnglandShocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!
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Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported from Gloucestershire, England@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology
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𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 (@FasbytesReality) reported from Cheltenham, England@virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?
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Gareth Balmer (@garethbalmer) reported from Gloucester District, England@virginmedia how broken is the routing table this morning?
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👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucester District, EnglandUSELESS!! @virginmedia down around our area AGAIN! & apparently it's a widespread thing! As if we don't pay enough for the pleasure 🤬🤬
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, EnglandIt must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team
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Smithstaaaa (@Jolzski) reported from Gloucestershire, England@virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues
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notreve31 (@LloydyBev123) reported from Gloucestershire, England@virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint
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tommytheoralsurgeon (@tfalees) reported from Cheltenham, England@virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?
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maiella (@maiellamipiace) reported from Gloucestershire, England@virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now
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Neil Richardson (@ricoedd) reported from Cheltenham, EnglandVirgin media broadband down again!!! #virginmedia. Need to move to other provider.
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Ray (@RayWebpro04) reported from Gloucestershire, England@virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Milroy (@Seanster1984) reported@virginmedia why are you telling people to get a booster after upgrading to 360 when a box is connected to its router through Ethernet cable? Ethernet connection is better. Wi-Fi is a luxury. People are paying over odds for service but you want them to pay more? Get a grip!!
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kaitan kohli (@KaitanKohli) reported@virginmedia VM! I need your help. Since the supposed digital switch over, my vulnerable, elderly parents landline hasn't worked. Over the last 2 days I've spent 3 hours on the phone to be told by your CS that the line is fine. I need a solution!
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Martin Lawton (@MartinLawton) reported@virginmedia without a doubt one of the worst companies to deal with, put your bills up to say services need improving and they get worse
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Akita (@PwnProblems) reportedVirgin Media charge different prices for the Internet packages dependent on your willingness to negotiate. M350 package prices range from £29 to £66 a month. Today they told me they don’t accept blue light discount, which they 100% do. Don’t get angry, hang up, try again.
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Ben Jacques (@Benjacques2024) reported@virginmedia Is there a reason why My TV and Internet has been down since 11Am this morning??
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Shaun (@oliverjames77) reported@virginmedia good morning I hope you can help I have received a letter stating I owe £90 For equipment I returned, I Was told to return box and remote, can someone explain what is needed as I cancelled my contract and thought all was concluded … thanks
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Rorschach Slays🇸🇮🇪🇺🇬🇧 (@RorschachSlays) reported@misselledee @virginmedia This is normal. My friend has been on a broken line for weeks now. Engineers came out 3 times. His internet is still worse than his mobile internet. Virgin is saying everything is ok. Engineers barely know much more than: Let's reboot your router. Get out. Get City Fibre.
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Jack Gilpin (@jackgilpo) reported@virginmedia our broadband has been going down at the same time every day for well over a week…it’s usually fixed within a few hours but are you ever going to notice the trend and fix it properly? Not ideal when working from home!
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Jenny Roberts (@Miss_JRO85) reported@virginmedia This would have been useful to know but I wasn’t told this by any of the 4 agents I spoke to. An engineer called me to explain he had fixed the issue - a rusty screw stopping the connection for 8 houses. He was super helpful. Shame no one on the phone could be clear and helpful.
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Dominic Hanley (@Dominiho7) reported@virginmedia what's going on with your internet today? Just don't fancy giving the service your customers pay for?