Virgin Media outages and service status in Stroud, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 1 outage signal in the last 24 hours around Stroud, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 19, 4:59 PM GMT+1.
- Internet (50%)
- Wi-fi (25%)
- TV (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stroud, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 15 hours ago |
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Internet | 6 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Paul (@paulhewlett1983) reported from Gloucestershire, England@virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ
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Andy Gent (@andygent) reported from Gloucestershire, England@virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia The problem I'm having is that there is an awfully long wait to connect with a human, who seems to be speaking under water into a bucket, and it's a struggle to understand them, how do I connect to someone who is in the UK?
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maiella (@maiellamipiace) reported from Gloucestershire, EnglandOh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!
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Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England@virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus
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Anya Wood PR (@WoodyWitters) reported from Cheltenham, England@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
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N A T A L I E👼🏼 (@natsc0tt) reported from Cheltenham, EnglandCall me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤
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Calzeh♛ (@Cxlzeh) reported from Cheltenham, EnglandDoubt I’ll be streaming today because of virgin media going down...
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, EnglandIt must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team
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Dom the property finance chap (@DomSheahan) reported from Cheltenham, England@virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom
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Richard Goddard (@BlueMoonMod) reported from Brockworth, England@virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable
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👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, EnglandBloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬
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James Lawlor (@TheJamesLawlor) reported from Brockworth, England@virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network
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Gareth Balmer (@garethbalmer) reported from Gloucestershire, England@virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!
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sarah 💙 (@swebb1979) reported from Gloucestershire, England@virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint
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David Lavery (@DavLa2020) reported from Gloucestershire, England@virginmedia is my V6 Tivo box fragged? Constant cycle between green warning screen and reboot...no answer from Web chat and will mot let me book Technician. HELP!
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Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England@virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄
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claire pearce (@claire_pearce) reported from Minchinhampton, EnglandI will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ralph speight (@rilf07) reportedThat's just great Virgin Media - TV now not working!! @virginmedia
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(tez7n2) (@MickeyDN7) reportedHey @virginmedia and @SkySports do you want to give people a heads up about this weekend RED button matches not ******* working again while taking millions of pounds out of people's bank accounts for ******* **** service ? #Virgin #RedButton #Football
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Phil66 (@phil66uk) reported@virginmedia @alexand979677 And they don't take off anything if your service is down either
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RyanCartier (@RyanCartiers) reported@virginmedia AI should get rolled out once it works. Currently it does not - yet failing robots are used across the industry, eroding the reputation of those giving their customer the finger with it. Want to immediately be the industry leader?
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Captain Howdy (@colonbarbarian) reported@Dratcliffe1986 @virginmedia @ExeterBub You need to first register the outage through Virgin media itself. I do this everytime there is an outage. Virgin will usually then give you any compensation, if they don't, then report to Ofcom.
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A.Brown (@_DundeePerfect_) reported@virginmedia Read things accurately I never said that I do. I would not be mad enough to think I can run a Game and Stream a Picture in 4K using wifi... I don't use wifi in the house at all, TVs and PC are wired, only my Mobile connects to wifi but only to save Data when at Home.
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🎯DartingMelon⛩️ (@DartingMelon) reported@alexand979677 @virginmedia open a complaint against them mate let it sit un resolved youll be able then to take it to the ombudsman who’ll rule in your favour for paying for services you haven’t been able to access. Worked for companies like this before never works out well for them also used this mysself.
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Jebsy (@Jebsy40) reported@colinmufc2 I have been kept on hold and passed around while trying to cancel out of contract services by peoole who don't understand that others have principles and can do without or pay more for better service. Some people just want change @VirginMedia, not 50 minutes of bs and retentions.
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Utugg Umwer (@UtuggUmwere43v) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV50 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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johngunn (@johngunn2) reported@virginmedia @CliveR39 The last time I checked a couple of days ago it gave an estimated fix of 28th August. Which considering it’s been at least a week since it went down is a considerable length of time to not receive the service we’re paying for.