Virgin Media

Virgin Media Outage Report in Stroud, Gloucestershire, England

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The latest reports from users having issues in Stroud come from postal codes GL5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stroud, Gloucestershire, England 01/31/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stroud, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Wi-fi
United KingdomGloucester TV
United KingdomCheltenham Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet
United KingdomGloucester Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless

  • Lettie73 Colette Etheridge (@Lettie73) reported from Gloucestershire, England

    @virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.

  • PaulOD80 Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!

  • jhemus2011 J Hemus (@jhemus2011) reported from Cheltenham, England

    @SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still no service. All fast sleep or watching tv to worry about customers

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.

  • Louisejmorton16 Louise Morton (@Louisejmorton16) reported from Gloucestershire, England

    @virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact

  • Macker202 Chris (@Macker202) reported from Gloucestershire, England

    @virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬

  • CandiaMcKormack Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, England

    Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.

  • PaulOD80 Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • MichaelAlanHunt Michael (@MichaelAlanHunt) reported from Gloucestershire, England

    @Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    @virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia No issues reported

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gm8arv David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @wendyg I can likely change protocol if needed. No notice from @virginmedia about any change required or email service degradation, but that’s typical.

  • GreenwichMyTime filip greenwich (@GreenwichMyTime) reported from Camden Town, England

    @virginmedia service is down... again...

  • davidcro0 David (@davidcro0) reported from Harlow, England

    Night ruined by @virginmedia been down for hours .getting bored of slow internet speeds. Only get half what I pay for. Crap pic on tv. *******

  • badassscotsman Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia I love how you treat us costmers. Though and still want paid🤔🤔🤔🤔. So tell me what avenues can I take for the mess you put me. Was after willing to pay once all this passed but no you switched me off. Won't put me back on till I pay 2 months back. Ps my kids even hate VM.

  • Hodds229 Jonathan Hodder (@Hodds229) reported from Richmond, England

    @virginmedia broadband continues to be an issue. The boosters you’ve sent haven’t made a difference. Please advise.

  • TaffieBaggie Chris A. Stott aka Taffie Baggie (@TaffieBaggie) reported from Cardiff, Wales

    @EmmaKlieve @virginmedia Heard there was an outage today from my complaints handler as I'm 6 weeks into investigations in why my hub still failing.

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia

  • robmcg6 Robert McGowan🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@robmcg6) reported from Alexandria, Scotland

    @virginmedia shocking service,on hold for over 30 minutes to speak to someone about my tv package.then they hang up. Time for a change after more than 10 years you would think they value your business 😡😡😡😡😡😡

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Have had this issue since I joined Virgin

  • spikeshunny Adele Hall❤ (@spikeshunny) reported from Wibsey, England

    @virginmedia internet is down I get it, supposed to be back up at 6 and then updated for 11 ! . I’m having to use my phone connection as a modem to do my job. This is ridiculous.