Virgin Media Outage Report in Stroud, Gloucestershire, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.

City	Problem Type	Report Time
Cheltenham	Wi-fi	4 hours ago
Gloucester	Wi-fi	1 day ago
Gloucester	TV	4 days ago
Gloucester	Internet	4 days ago
Gloucester	TV	4 days ago
Gloucester	TV	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  sarah 💙 (@swebb1979) reported 0 seconds ago from Gloucestershire, England

  @virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint

• 
  James Clarke (@Fun_and_James) reported 10 minutes ago from Gloucestershire, England

  @virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?

• 
  Graham Fletcher (@1grahamfletcher) reported 14 minutes ago from Cheltenham, England

  @virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!

• 
  Karl Timmis (@karl_timmis) reported 16 minutes ago from Gloucestershire, England

  @virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?

• 
  Neil Richardson (@ricoedd) reported 20 minutes ago from Cheltenham, England

  Virgin media broadband down again!!! #virginmedia. Need to move to other provider.

• 
  sarah 💙 (@swebb1979) reported 23 minutes ago from Gloucestershire, England

  @westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!

• 
  Graham Fletcher (@1grahamfletcher) reported 26 minutes ago from Cheltenham, England

  @Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service

• 
  Andy Gent (@andygent) reported 27 minutes ago from Gloucestershire, England

  @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

• 
  Hannah ❤️ (@Hannah_S39) reported 29 minutes ago from Cheltenham, England

  @virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄

• 
  notreve31 (@LloydyBev123) reported 30 minutes ago from Gloucestershire, England

  @virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change

• 
  Richard Goddard (@BlueMoonMod) reported 33 minutes ago from Brockworth, England

  If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

• 
  Hannah ❤️ (@Hannah_S39) reported 33 minutes ago from Cheltenham, England

  Why is my @virginmedia WiFi down boooooo

• 
  Margaret Joseph 💙 (@Foxelms) reported 35 minutes ago from Gloucestershire, England

  @virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.

• 
  tommytheoralsurgeon (@tfalees) reported 39 minutes ago from Cheltenham, England

  @virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?

• 
  Darren Baldwin (@darrenbaldwin) reported 41 minutes ago from Gloucestershire, England

  Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!

• 
  Eve (@rock_chick72) reported 41 minutes ago from Gloucestershire, England

  @virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.

• 
  Dave.C 🏴‍☠️#FBPE #Rejoin (@Davinci9999C) reported 47 minutes ago from Cheltenham, England

  @virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.

• 
  Graham Fletcher (@1grahamfletcher) reported 56 minutes ago from Cheltenham, England

  @virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today

• 
  Smithstaaaa (@Jolzski) reported 56 minutes ago from Gloucestershire, England

  @virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐

• 
  Hannah🌻 (@HannahTwine) reported 58 minutes ago from Cheltenham, England

  @virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa Milne (@bathgirl81) reported 4 minutes ago

  @virginmedia We have had an outage since yesterday afternoon. In 5 years, I didn’t have any issues like we’ve had with virgin. Roll on contract end

• 
  Zeyno Yurddas (@YurddasZeyno) reported 4 minutes ago

  @MeganC2301 @virginmedia Maybe they are just trying to be nice while they resolve your issue? I usually have similar problems with customer service, but it’s always nice when there is someone who treats you like an individual 🌞

• 
  Toast Cafe Deli (@toastnotts) reported 4 minutes ago

  @virginmedia There is an issue with your server but that’s all the infuse have been given. We need an update on when this will be resolved asap and we will be expecting financial reparations for loss of business.

• 
  Darren Whitehall (@darrenwhitehall) reported 5 minutes ago

  @virginmedia can someone put my house phone on. This is ridiculous especially as I am paying for the service

• 
  Adam Streames (@soundradar) reported 7 minutes ago

  @virginmedia Yes, it says there’s an issue, to check my hardware (router, cables etc.) and to monitor and check back in 24 hours. The same as it says every time this happens.

• 
  Luis Filipe Marques (@lfamarques_luis) reported 13 minutes ago

  @virginmedia Yes numerous times trying to get our point across and figuring out what's going on. Complaint raised on the 29th.C290521402 account 691315301.

• 
  Darren Carson (@Bobby_Dazzler68) reported 14 minutes ago from Corby, England

  @virginmedia Hi, had issues with v low WiFi speeds for 8 weeks also effecting t.v. services. Have reported constantly, awaiting WiFi pod and call from tech team, neither of which have happened, formal complaint submitted

• 
  Shannon✌️ (@Shannonxw) reported 16 minutes ago

  @virginmedia Your service is Sh*t.

• 
  Andrew Mole (@AndrewJMole) reported 16 minutes ago

  Hi @virginmedia - I can't create an account because my password choice is 'too short' then 'invalid' and I can't get through to anyone on the automated call service to ask why my internet is 1/5 the speed I'm paying for. Please help

• 
  Angi Lunn (@angiloveshippos) reported 18 minutes ago

  @virginmedia Ok I’ve had enough now, I have had no terrestrial channels for almost 3 months now and 3 engineers later they still can’t fix Or find the issue! Not good enough!