Virgin Media Outage Report in Stroud, Gloucestershire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stroud, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester
|
Wi-fi | 20 hours ago |
|
Gloucester
|
TV | 4 days ago |
|
Gloucester
|
Internet | 4 days ago |
|
Gloucester
|
TV | 4 days ago |
|
Gloucester
|
TV | 4 days ago |
|
Cheltenham
|
TV | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia crap service again in GL52 3ND. Cancelling ASAP
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.
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Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England@virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia still crap service. It comes and goes not constant so annoying
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Paul OD (@PaulOD80) reported from Brockworth, England@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Terry Hemmings (@terry1hemmings) reported from Quedgeley, England@CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless
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Colette Etheridge (@Lettie73) reported from Gloucestershire, England@virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.
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Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, EnglandNo broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
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Emma Watson (@CharmedWatson83) reported from Longford, England@virginmedia Media, problems still hasn’t been resolved
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Debbie Marks (@DebbieMarksey) reported from Quedgeley, England@virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia still no service. All fast sleep or watching tv to worry about customers
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Paul OD (@PaulOD80) reported from Brockworth, England@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Chris (@Macker202) reported from Gloucestershire, England@virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.
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Michael (@MichaelAlanHunt) reported from Gloucestershire, England@Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
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Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, EnglandDear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kevin lansdown (@kslansdown) reported@virginmedia When I had a conversation earlier on the 0345 number I was told that there appeared to be a hub fault and that I should wait 24 hours and if it didn’t improve I should call back and an engineer would come out…… now operating down at 13mb
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Neil G (@granth1974) reported@virginmedia Also, I don't want you to understand. I want you to provide me with basic information. And fix the problem.
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NLC (@dustingknuckles) reported@virginmedia Your customer service so far does not bode well for setting up the contract. A shame the broadband market is monopolised by companies who couldn’t care less.
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Chris Swain [TEG] (@CSwain1991) reported@virginmedia So what you're telling me is that your official Service Status checker portal, is not in fact accurate?
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Adwoa Agyeiwaa (@tweet_estaa) reported from Birmingham, England@virginmedia They said they’ve run diagnostics and found no issues so basically I’m making it up in my head ???? Tbh this is terrible and a waste of time paying my bill
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Jen (@JustJen1108) reported@virginmedia You need to get better staff! I was told the issue must be my own and my cables by 1 #useless girl yet when I called back I was told there is an outage in my area which is on the system and yet girl 1 clearly can't do her job. My cables ARE secure
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A Chitnis (@MissChitnis) reported@virginmedia Agreements? Contracts? I think myself, a teacher, and my sister, an ICU nurse, have gone WAY beyond the ‘agreed’ terms of our job descriptions this past year but we’ve done our bit to help. It’s a shame you couldn’t waver this EXTORTIONATE fee given the circumstances @virginmedia
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Neil from Scone (@NeilfromScone) reported@virginmedia as a customer can I ask you not to advertise on GB news. they are trying to divide society and are promoting conspiracy theories around covid that could ultimately harm us all.
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Chris Swain [TEG] (@CSwain1991) reported@virginmedia This is what I don't understand.. On a very basic level, I am paying your company to provide a service. I am currently not receiving that service, so why is it then on me to try and sort your company's errors?
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Niall C (@therealxniall) reported@virginmedia No issues in my area but my internet has intermittent drop outs throughout the day. Makes meetings impossible because drops out for 10 seconds every few minutes. How can I get someone to look at this?