Virgin Media outages and service status in Stroud, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Stroud, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stroud, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham
|
Wi-fi | 6 days ago |
|
Gloucester
|
Wi-fi | 7 days ago |
|
Gloucester
|
TV | 10 days ago |
|
Gloucester
|
Internet | 10 days ago |
|
Gloucester
|
TV | 10 days ago |
|
Gloucester
|
TV | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!
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J Hemus (@jhemus2011) reported from Cheltenham, England@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, EnglandVirgin Media customer service - how I laugh! Don’t touch with a barge pole!
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
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Andy Williams 🔶 (@cheltandy) reported from Cheltenham, England@virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England@virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England@virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out
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Louise Morton (@Louisejmorton16) reported from Gloucestershire, England@virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network
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Colette Etheridge (@Lettie73) reported from Gloucestershire, England@virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.
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Hannah x (@Hannah_S39) reported from Cheltenham, EnglandSo the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM
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Hannah 💃🏼 (@Hannah_S39) reported from Cheltenham, EnglandAlso my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha
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Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England@virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!
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claire pearce (@claire_pearce) reported from Minchinhampton, EnglandI will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.
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Danny (@NoNotLoganPaul) reported from Gloucestershire, England@virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England@virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right
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👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, EnglandBloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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aaron yates (@acefaceaaron) reported@virginmedia No disrespect but I really cant be bothered like I said been in work since 4 this morning, the screen has changed and is saying no signal now
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Sarah Langton (@ollybob13) reported@virginmedia She did, she spoke to customer services who said it wasn't possible. Also spoke to someone from cancellation department they couldn't do it either, and because the offer she had signed up to had expired a couple of days earlier they couldn't apply the deal to her old sim either.
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Maureen Gallacher (@MLawGal) reported@virginmedia Yes I checked status checker. It Says VM are aware of faults in my area and someone is on their way to fix it. It has said this all day.
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bill cutts (@billcutts59) reported@JonMudge @virginmedia I know this is ignoring your issues with ****** @virginmedia but in reality Matt cockhandjob and ******* Johnson would die virgins cos nobody would give em a ****
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Martin Stiff (@martinstiff) reportedOh wait! Got through. And then got cut off. Well done, @virginmedia. Excellent customer service to go with your excellent broadband service.
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🖤 Faye ♠️ (@Faye_Louise_T) reported@virginmedia What turn it off and on again? Reset it? You think I haven’t tried that!? Your customer service is as good as your broadband … shite.
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Prabhu Sahai (@prabhu_sahai) reported@virginmedia Are there any issues in Manchester Longsight Area. I have lost my internet connection 😭
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Alan Cox (@coxy731) reported@virginmedia What a shower of sh!t customer service operation you run. My virgin hub is fooled for 6 days, yet somehow I’ve been on the phone for 5 hours now (9th service agent) and only just now getting a customer service agent who accepts the fault is with the virgin device
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Tracey Lindsay 💙 (@trax2208) reported@virginmedia issues in Norwich since 6pm yet your site states none?
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V (@Monologicaly) reported@virginmedia @acefaceaaron Im with aaron. this service is absolute shite.