Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.

City	Problem Type	Report Time
Gloucester	E-mail	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Hammerdan (@Hammerdan13) reported 3 minutes ago from Cheltenham, England

  @virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!

• 
  Original Wild (@wild_original) reported 4 minutes ago from Churchdown, England

  @virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!

• 
  notreve31 (@LloydyBev123) reported 12 minutes ago from Gloucestershire, England

  @virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change

• 
  Karl Timmis (@karl_timmis) reported 22 minutes ago from Gloucestershire, England

  @virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?

• 
  K (@serebro333) reported 22 minutes ago from Gloucestershire, England

  @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

• 
  The Michael Hunt (@MichaelAlanHunt) reported 23 minutes ago from Gloucestershire, England

  @virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network

• 
  Hannah x (@Hannah_S39) reported 24 minutes ago from Cheltenham, England

  @virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡

• 
  Paul (@paulhewlett1983) reported 25 minutes ago from Gloucestershire, England

  @virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ

• 
  maiella (@maiellamipiace) reported 29 minutes ago from Gloucestershire, England

  Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!

• 
  Graham Fletcher (@1grahamfletcher) reported 33 minutes ago from Cheltenham, England

  @virginmedia No they can’t help

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 37 minutes ago from Gloucester District, England

  USELESS!! @virginmedia down around our area AGAIN! & apparently it's a widespread thing! As if we don't pay enough for the pleasure 🤬🤬

• 
  Bilal Mulla (@bills_86) reported 38 minutes ago from Gloucestershire, England

  @virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed

• 
  James Lawlor (@TheJamesLawlor) reported 39 minutes ago from Brockworth, England

  @virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet

• 
  James Lawlor (@TheJamesLawlor) reported 43 minutes ago from Brockworth, England

  @virginmedia Yes that was one of the first things I done, no problems apparently

• 
  Jamie (@jamierudge) reported 44 minutes ago from Cheltenham, England

  @virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠

• 
  Anya Wood PR (@WoodyWitters) reported 49 minutes ago from Cheltenham, England

  @virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.

• 
  Andy Gent (@andygent) reported 52 minutes ago from Gloucestershire, England

  @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

• 
  Ann Whitmore (@Whitmore1Ann) reported 55 minutes ago from Gloucestershire, England

  @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

• 
  Neil Richardson (@ricoedd) reported 56 minutes ago from Cheltenham, England

  Virgin media broadband down again!!! #virginmedia. Need to move to other provider.

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 57 minutes ago from Gloucestershire, England

  This problem with @virginmedia programmes screwing up had best be sorted before the Euros kick off in a bit.... Struggling to find something of worth to watch atm. Thank god not all channels aren't screwed 🤬😤🤬😤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andy spinoza (@andyspin) reported 5 minutes ago

  @virginmedia Hi we’ve been plagued by problems since you introduced the new box /software. Now it’s not showing ANY Tv! Totally shocking service. been waiting for 40 mins on the phone line. Your diagnostics show no issues but we have NO Tv- our lives taken over rebooting. Rubbish

• 
  Connor gower (@Connorgower3) reported 7 minutes ago

  I have had issues with my broadband for the last 48 hours so far where it keeps being intermittent it's not the first time it's happened and pushing me closer to leaving @virginmedia

• 
  sarah (@Mears1Sarah) reported 8 minutes ago

  @DAZNBoxing Not working in @virginmedia

• 
  Robert Grace (@Beastial_Maggot) reported 11 minutes ago

  Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬

• 
  a staunch advocate of things (@fahadiiae) reported 13 minutes ago

  @Johnty14 @virginmedia That’s why i never walk out the front door, sends a signal to the burglars that im not in. Best to rappel down a garden side upstairs window

• 
  BEN GOODHIND (@BenGoodhind) reported 13 minutes ago

  @virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35

• 
  SK (@s4m1rk23) reported 13 minutes ago

  @james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭

• 
  Jenny Do Nascimento (@jdonascimento) reported 14 minutes ago

  I moved house on August 28th and Virgin Media has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. @Virgin #England

• 
  Jenny Do Nascimento (@jdonascimento) reported 18 minutes ago

  @virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superbairn) reported 19 minutes ago

  @virginmedia. I have a problem with a bill. Sent you a DM if you could have a look at look please.