Virgin Media Outage Report in Stroud, Gloucestershire, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.

City	Problem Type	Report Time
Cheltenham	Wi-fi	10 hours ago
Gloucester	Wi-fi	1 day ago
Gloucester	TV	5 days ago
Gloucester	Internet	5 days ago
Gloucester	TV	5 days ago
Gloucester	TV	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Danny (@NoNotLoganPaul) reported 2 minutes ago from Gloucestershire, England

  @virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.

• 
  Louise Morton (@Louisejmorton16) reported 2 minutes ago from Gloucestershire, England

  @virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact

• 
  Hannah 💃🏼 (@Hannah_S39) reported 2 minutes ago from Cheltenham, England

  Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha

• 
  Ann Whitmore (@Whitmore1Ann) reported 4 minutes ago from Gloucestershire, England

  Virgin Media customer service - how I laugh! Don’t touch with a barge pole!

• 
  The Michael Hunt (@MichaelAlanHunt) reported 4 minutes ago from Gloucestershire, England

  @virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network

• 
  matt (@battmalls) reported 13 minutes ago from Gloucestershire, England

  @virginmedia broadband is completely down

• 
  The Michael Hunt (@MichaelAlanHunt) reported 15 minutes ago from Gloucestershire, England

  @virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!

• 
  Chris (@PurpleSir) reported 24 minutes ago from Cheltenham, England

  @virginmedia And it's gone down again 😟

• 
  Ann Whitmore (@Whitmore1Ann) reported 25 minutes ago from Gloucestershire, England

  @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

• 
  claire pearce (@claire_pearce) reported 28 minutes ago from Minchinhampton, England

  I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.

• 
  Anya Wood PR (@WoodyWitters) reported 28 minutes ago from Cheltenham, England

  @virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.

• 
  The Michael Hunt (@MichaelAlanHunt) reported 30 minutes ago from Gloucestershire, England

  @virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!

• 
  The Michael Hunt (@MichaelAlanHunt) reported 31 minutes ago from Gloucestershire, England

  @ionasurveyor @virginmedia Virgin's customer service is quite frankly crap

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 35 minutes ago from Gloucestershire, England

  Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬

• 
  Calzeh♛ (@Cxlzeh) reported 36 minutes ago from Cheltenham, England

  Doubt I’ll be streaming today because of virgin media going down...

• 
  Hannah x (@Hannah_S39) reported 43 minutes ago from Cheltenham, England

  So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM

• 
  Jeff Stelling🎙 (@FoodAndFifa99) reported 45 minutes ago from Gloucestershire, England

  @Lucy_Hamson @virginmedia My whole WiFi has been shit recently x

• 
  J Hemus (@jhemus2011) reported 46 minutes ago from Cheltenham, England

  @SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK

• 
  Andy Williams 🔶 (@cheltandy) reported 47 minutes ago from Cheltenham, England

  @virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.

• 
  Jen -Zumba_Kids with Jen (@Jen_M0nt) reported 51 minutes ago from Cheltenham, England

  Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MrGrowSome (@MrGrowSome1) reported 4 minutes ago

  @virginmedia the first time they told me they fixed the issue, which they didnt. the second time they filed a complaint. wasnt resolved. and the other times i got hit with the "there is congestion in your area" which is really great but im paying stupid money for a service which isnt working.

• 
  Ollie⁷🔞 Humble Cock Merchant | Coms CLOSED read📌 (@aglioeollieo) reported 5 minutes ago

  Oh no the dreaded virgin media internet outage has hit me AND my phone gerally has **** service everywhere in my flat

• 
  Lorraine Harmer (@Loreign83) reported 6 minutes ago

  @myboringhandle @virginmedia Where can dissatisfied Virgin customers go? Just another Large corporation with zero customer service

• 
  Ibi (@ibi2001uk) reported 6 minutes ago

  @virginmedia It is with my broadband and I have provided my complaints reference number. The only thing you guys are good at is responding to tweet and doing absolute nothing for the customer after that. Check my previous messages and do the needful.

• 
  Tony Hennessey (@MrHennesseyE16) reported 7 minutes ago

  @virginmedia No the red means no Internet service. And my box was working perfectly fine at 11:30pm last night. Can't watch no channels. Virgin seem to have a national problem. I'm seeing im not the only customer to have these problems.

• 
  steve gray (@stevegray29) reported 7 minutes ago

  @virginmedia another night of buffering on your super fast fibre broadband, absolutely fed up with it now, excuse after excuse, constantly having to reboot the router, crap #btisbetter

• 
  Tony Hennessey (@MrHennesseyE16) reported 10 minutes ago

  @virginmedia Its nearly been 24hrs with no service. Got a error code 7400 on my screen what error is this ? My hub is showing a red band.

• 
  Lee Winn (@winnybago) reported 10 minutes ago

  @virginmedia Yet again another night with only 3mb download speed when paying for 100+ in Al2 postcode. What exactly is the problem and when is it going to be sorted! Happens every night between 8pm and 12am

• 
  Lewis (@Justcallmelewis) reported 10 minutes ago

  @virginmedia All my connections are wired, i have tried rebooting the hub but makes no difference. According to status check it says there is no issue in my area but clearly there is seeing as there is reports else where.

• 
  Cameron (@Cameron10060571) reported 13 minutes ago

  @virginmedia But still no one has replied by an email when they said they would. No phone call when they said they would. No one responding to text service after 4 and a half hours. Instead of making excuses for other people why don't you sort out my problem?