Virgin Media

Virgin Media Outage Report in Stroud, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stroud, Gloucestershire, England 12/20/2025 07:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stroud, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Wi-fi
United KingdomGloucester Total Blackout
United KingdomCheltenham E-mail
United KingdomGloucester TV
United KingdomGloucester TV
United KingdomGloucester TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • claire_pearce claire pearce (@claire_pearce) reported from Minchinhampton, England

    I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia No issues reported

  • Louisejmorton16 Louise Morton (@Louisejmorton16) reported from Gloucestershire, England

    @virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!

  • PurpleSir Chris (@PurpleSir) reported from Cheltenham, England

    @virginmedia And it's gone down again 😟

  • NoNotLoganPaul Danny (@NoNotLoganPaul) reported from Gloucestershire, England

    @virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help

  • cheltandy Andy Williams 🔶 (@cheltandy) reported from Cheltenham, England

    @virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.

  • Whitmore1Ann Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England

    Virgin Media customer service - how I laugh! Don’t touch with a barge pole!

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬

  • Hannah_S39 Hannah 💃🏼 (@Hannah_S39) reported from Cheltenham, England

    Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha

  • Hannah_S39 Hannah x (@Hannah_S39) reported from Cheltenham, England

    So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM

  • Whitmore1Ann Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England

    @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!

  • jhemus2011 J Hemus (@jhemus2011) reported from Cheltenham, England

    @SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK

  • Cxlzeh Calzeh♛ (@Cxlzeh) reported from Cheltenham, England

    Doubt I’ll be streaming today because of virgin media going down...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Wisteri08637352 Aarya (@Wisteri08637352) reported

    @virginmedia absolute ******* joke of a company. The audacity of putting prices up while near enough the whole country just sat through a 5 hour outage. Thank god I'm not with you much longer, you ******* scam artists.

  • nikkithechamp1 Nikki (@nikkithechamp1) reported

    @virginmedia Had no Internet or 5g before 2am came back at 4 am went down again, back up now but for how long😡. You don't answer ypur phones you don't put out statements or updates #VirginMediaoutage

  • fififield Fiona Field (@fififield) reported

    @Fuzzbombers87 @virginmedia Good luck I’ve had this issue with them for over a year and they basically don’t care! Worst customer service ever!

  • Angiet141 Angie 🌹 (@Angiet141) reported

    @virginmedia down again ch43 area

  • paulio81s Paully (@paulio81s) reported

    @virginmedia The website isn’t working to check service status. Could you let me know if you are having problems in my area please?

  • LizaHartley Liza Hartley (@LizaHartley) reported

    @virginmedia any update on the broadband outage? According to social media this is wide spread in Hertfordshire and Bedfordshire. I'm not seeing Amy update from. And of course all you phone lines are now through WiFi!

  • PhilipMcKenzi14 Philip McKenzie (@PhilipMcKenzi14) reported

    @virginmedia my Internet service has been down all night and now I can't work. Also can't report the service failure on your app, presumably overwhelmed by happy customers. When will it be fixed and will you compensate all customers?

  • that_smyname That'smyname (@that_smyname) reported

    @virginmedia What is going on with the service? Internet keeps dropping off intermittently and has been for months, customer service unreachable. My direct debit payments are the only thing consistent.

  • FPLandSongs FPL and Songs (Rob) (@FPLandSongs) reported

    @CraigyBacha @virginmedia You need to call to cancel every year when your offer runs out to get another offer. Never sit with the standard price

  • A1exH1g Alex Higginson (@A1exH1g) reported

    @virginmedia My Internet isn’t working and I can’t check the status on your website as it’s down. Please can you advise on status and likely resolution timeframe. Thanks.