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Virgin Media

Virgin Media Outage Report in Stroud, Gloucestershire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.

CityProblem TypeReport Time
Gloucester Wi-fi 17 hours ago
Gloucester TV 4 days ago
Gloucester Internet 4 days ago
Gloucester TV 4 days ago
Gloucester TV 4 days ago
Cheltenham TV 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • RobGueRAF
    Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported from Gloucestershire, England

    @virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.

  • TheJamesLawlor
    James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Yes that was one of the first things I done, no problems apparently

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!

  • claire_pearce
    claire pearce (@claire_pearce) reported from Minchinhampton, England

    I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.

  • WoodyWitters
    Anya Wood PR (@WoodyWitters) reported from Cheltenham, England

    @virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.

  • sarahk0905
    Sarah Kemmett 🧜‍♀️🥂🦄 (@sarahk0905) reported from Gloucestershire, England

    Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?

  • Hannah_S39
    Hannah x (@Hannah_S39) reported from Cheltenham, England

    So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM

  • DomWUK
    Dominic Williams (@DomWUK) reported from Painswick, England

    .@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.

  • Jen_M0nt
    Jen -Zumba_Kids with Jen (@Jen_M0nt) reported from Cheltenham, England

    Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

  • DomWUK
    Dominic Williams (@DomWUK) reported from Painswick, England

    Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.

  • PurpleSir
    Chris (@PurpleSir) reported from Cheltenham, England

    @virginmedia And it's gone down again 😟

  • Lettie73
    Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia please can you provide the correct contact details for making a complaint.

  • itsnickelflysk3
    👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @ionasurveyor @virginmedia Virgin's customer service is quite frankly crap

  • Cxlzeh
    Calzeh♛ (@Cxlzeh) reported from Cheltenham, England

    Doubt I’ll be streaming today because of virgin media going down...

  • FoodAndFifa99
    Jeff Stelling🎙 (@FoodAndFifa99) reported from Gloucestershire, England

    @Lucy_Hamson @virginmedia My whole WiFi has been shit recently x

  • Hannah_S39
    Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡

  • Hannah_S39
    Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia Love when the connection to the messaging service is unavailable

  • CharmedWatson83
    Emma Watson (@CharmedWatson83) reported from Longford, England

    Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

  • battmalls
    matt (@battmalls) reported from Gloucestershire, England

    @virginmedia broadband is completely down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DarraghDixon_18
    Darragh Dixon (@DarraghDixon_18) reported

    @virginmedia is the broadband down? Internet box has a red circle around it

  • danielbirch1986
    muskman (@danielbirch1986) reported

    @virginmedia yes and someone else's. littered up my bin with crap. boxes not there just packing and wires. In my recycle bin. what is this all about?

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @virginmedia is there a huge outage in Plymouth today ? No internet for hours

  • ketu123
    Ketan Parikh (@ketu123) reported

    @virginmedia your customer services can be appalling at times…I had my worst experience with Virgin today.

  • za_zaca
    zaza (@za_zaca) reported

    @virginmedia You failed to activate my account, for 8 days but charged me anyway. I've raised that issue several times but your useless customer service still hasn't refunded the money you robbed me. Hope this is enough info for those who want to join Virgin Media

  • DrMammon
    Matthias Ammon (@DrMammon) reported

    @virginmedia Yes, there's a TV issue and a broadband issue in my postcode which might be fixed by 21.40 tonight (TV was working despite this until half an hour ago) but obviously that is of no use to me for 5pm. Rebooted the TiVo box and it's now stuck not being able to load channel info.

  • swpp12
    Sheila Cook (@swpp12) reported

    @VirginMedia_TV hello. Can you tell me why I can’t get all4 on my virgin media service please?

  • press_not_sorry
    Socially Distant (@press_not_sorry) reported

    Dear lord, it shoulnld not be this difficult to cancel out of contract @virginmedia. Wth

  • NeilWBallingall
    Neil Ballingall (@NeilWBallingall) reported

    @ejp72 @Simply_Smithy Openreach has nothing to do with Comfibre, they use there own network. Like Virgin media

  • NHiggins92
    Nick Higgins (@NHiggins92) reported

    @virginmedia This is a wireless connection. I’ve never known a provider that I’ve had to restart the router 6 times in 1 day never have this issue with BT / sky / talk talk.