Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	TV	3 days ago
Gloucester	TV	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Graham Fletcher (@1grahamfletcher) reported 2 minutes ago from Cheltenham, England

  @virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??

• 
  Ann Whitmore (@Whitmore1Ann) reported 6 minutes ago from Gloucestershire, England

  @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

• 
  The Michael Hunt (@MichaelAlanHunt) reported 10 minutes ago from Gloucestershire, England

  @virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!

• 
  Richard (@Gooner_Richard) reported 13 minutes ago from Gloucestershire, England

  @virginmedia Hi, is there an issue with your online services at present? I don’t appear able to use Virgin TV Go. My TV and broadband services are both working fine.

• 
  maiella (@maiellamipiace) reported 13 minutes ago from Gloucestershire, England

  Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!

• 
  Eve (@rock_chick72) reported 16 minutes ago from Gloucestershire, England

  @virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.

• 
  David Lavery (@DavLa2020) reported 20 minutes ago from Gloucestershire, England

  @virginmedia is my V6 Tivo box fragged? Constant cycle between green warning screen and reboot...no answer from Web chat and will mot let me book Technician. HELP!

• 
  Claire Cleevely (@CCleevely) reported 22 minutes ago from Churchdown, England

  @virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful

• 
  Hannah ❤️ (@Hannah_S39) reported 27 minutes ago from Cheltenham, England

  Why is my @virginmedia WiFi down boooooo

• 
  Krystyna Wynn (@KW_GuinnessH) reported 28 minutes ago from Gloucestershire, England

  @virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 30 minutes ago from Brockworth, England

  @virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,

• 
  Gareth Balmer (@garethbalmer) reported 32 minutes ago from Gloucestershire, England

  @virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!

• 
  Jon Bassett (@twisterssister) reported 34 minutes ago from Gloucestershire, England

  @virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 35 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

• 
  James Lawlor (@TheJamesLawlor) reported 38 minutes ago from Brockworth, England

  @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 39 minutes ago from Brockworth, England

  @virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 41 minutes ago from Brockworth, England

  @virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?

• 
  Jen -Zumba_Kids with Jen (@Jen_M0nt) reported 52 minutes ago from Cheltenham, England

  Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

• 
  Hammerdan (@Hammerdan13) reported 54 minutes ago from Cheltenham, England

  @virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!

• 
  Darren Baldwin (@darrenbaldwin) reported 59 minutes ago from Gloucestershire, England

  Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CFC Cathy (@CFCCath) reported 2 minutes ago

  Been a customer for 20 years and intermittent signal for last 48 hours on @virginmedia and prices going up By 25%. Time for us to part our ways methinks …

• 
  ChildrensBookSequels - Sarah Corcoran (@ChiBkSequels) reported 6 minutes ago

  @virginmedia please don't use Yodel @yodel241653 as a courier service. Pods not delivered today. Van stopped outside, and as I opened the front door he drove off without delivering the parcel. Now got to cancel plans for tomorrow to wait for parcel. Please don't use Yodel.

• 
  Ian Lythgoe (@IanLythgoe4) reported 6 minutes ago

  This virgin media issue best be sorted before game starts @virginmedia

• 
  Kathy Miller (@KathyMi25429227) reported 8 minutes ago

  @virginmedia Appalling service. What is going on? Cannot speak to anyone...in and out of WiFi connection for a few days...Not on. Want a refund....

• 
  Nicky Gray (@grayn59) reported 8 minutes ago

  @virginmedia why is my broadband off and why does this repeatedly happen? Your broadband service checker also does not currently work.

• 
  Steve Justa (@SteveJusta) reported 9 minutes ago

  @virginmedia To everyone with no tv channels - try switching your box off for 2 min then on again. Mine's not worked since thursday. The service checker this morning STILL says there's problems, but i've just reset the box and it's back on

• 
  Marilyn (@womaninblue1050) reported 11 minutes ago

  @virginmedia Hi, when I ring your customer number later today, which option do I need for the people who can help regarding still having problems with this Virgin Media 02 sign in?

• 
  Dollynoocat (@dollynoocat) reported 17 minutes ago

  @virginmedia going to message @MartinSLewis to see if he can highlight the standards of service you allegedly provide.

• 
  Lesley (@ParattiNo1) reported 20 minutes ago

  @virginmedia Down in Chelsea. Totally not good enough

• 
  tracy_s (@tracy_s1) reported 21 minutes ago

  Is anyone else's @virginmedia tv still down? This is going into the 4th day now without a service.