Virgin Media

Virgin Media Outage Report in Stroud, Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stroud, Gloucestershire, England 03/01/2026 17:00

March 01: Problems at Virgin Media

Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stroud, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Internet
United KingdomCheltenham Phone
United KingdomCheltenham Phone
United KingdomCheltenham Phone
United KingdomGloucester Internet
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • bills_86 Bilal Mulla (@bills_86) reported from Gloucestershire, England

    @virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed

  • outtheratrace49 David Crebbin (@outtheratrace49) reported from Cheltenham, England

    I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?

  • WattsChelt Ian Watson (@WattsChelt) reported from Brockworth, England

    @virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia please can you provide the correct contact details for making a complaint.

  • liamharries Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England

    @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

  • joe_joeharper Joe Harper (@joe_joeharper) reported from Cheltenham, England

    @virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!

  • jamierudge Jamie (@jamierudge) reported from Cheltenham, England

    @virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠

  • joe_joeharper Joe Harper (@joe_joeharper) reported from Cheltenham, England

    @Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.

  • DrPaulAtkinson Dr Paul Atkinson (@DrPaulAtkinson) reported from Cheltenham, England

    @vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!

  • CharmedWatson83 Emma Watson (@CharmedWatson83) reported from Longford, England

    Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

  • sarahk0905 Sarah Kemmett 🧜‍♀️🥂🦄 (@sarahk0905) reported from Gloucestershire, England

    Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?

  • shon_douglas Shôn Douglas (@shon_douglas) reported from Cheltenham, England

    @virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.

  • liamharries Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England

    @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @virginmedia poor broadband connection at the moment. Is there a known issue ?

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.

  • Chopperb Chris B (@Chopperb) reported from Stroud, England

    Oooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ScarredParrot Scarlett Parrish 🏴‍☠️🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ScarredParrot) reported

    @kestrelrising I saved money by threatening to leave Virgin Media and they dropped the price of my internet by nearly half. Scottish government grant helps with council tax. Trouble is...all those savings are immediately eaten up by the ******* rise in fuel prices. 🤬

  • T0nyPrice Tony Price (@T0nyPrice) reported

    @virginmedia Weren’t chat bots and online service meant to replace holding on phone lines for hours on end. Seems to have gone full circle. I am interested in the unprecedented demand - I worked in demand management for a long time and I think you need to review your metrics and performance

  • Lennon068 lennon33 (@Lennon068) reported

    @virginmedia internet down, rang service number. HUB fine, now been told to wait 24hrs. Why is it going to take 24hrs, also why does your broadband status say there are no know issues when clearly there is.

  • Jenilee160 Jenilee Graham (@Jenilee160) reported

    @virginmedia another day without internet! You do realise that people work from home so having no internet connection it’s a big big problem! You constantly have issues in NW6!!! And this is seriously affecting my job

  • official_RHG use code REBEL-HEART-GAME #epicpartner ツ (@official_RHG) reported

    @virginmedia I have they said they have noted it down

  • miles_fran Fran (@miles_fran) reported

    @virginmedia why is everything so difficult to sort out 5 times and the issue still ain’t sorted!!!!

  • chrishares Chris Hares (@chrishares) reported

    @virginmedia No Internet connectivity on most days of the month. Router needs to be rebooted to get any service. You always claim it’s a ‘local issue’.

  • tailsinge Sen 🌻 (@tailsinge) reported

    Virgin Media doing work that takes the internet down, during work hours from 9-3, without notification. Its not like a ton of people work from home at this point!! Worst UK ISP honestly.

  • AlwaysWinter9 Janie Halsall (@AlwaysWinter9) reported

    @virginmedia got a weird email yesterday 'thank you for making those changes, take a sec to review your new package'. BUT I've made no changes, have not been in touch at all. Help.

  • Hammer1966 Paul (@Hammer1966) reported

    @virginmedia nobody listens your service is shocking