Virgin Media Outage Report in Stroud, Gloucestershire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stroud, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham
|
Wi-fi | 3 days ago |
|
Gloucester
|
Wi-fi | 4 days ago |
|
Gloucester
|
TV | 8 days ago |
|
Gloucester
|
Internet | 8 days ago |
|
Gloucester
|
TV | 8 days ago |
|
Gloucester
|
TV | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
-
-
Jeff Stelling🎙 (@FoodAndFifa99) reported from Gloucestershire, England@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
-
Emma Watson (@CharmedWatson83) reported from Longford, EnglandJust spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
-
Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported from Gloucestershire, England@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
-
Dominic Williams (@DomWUK) reported from Painswick, EnglandCongratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
-
Colette Etheridge (@Lettie73) reported from Quedgeley, England@virginmedia please can you provide the correct contact details for making a complaint.
-
Anya Wood PR (@WoodyWitters) reported from Cheltenham, England@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
-
Sarah Kemmett 🧜♀️🥂🦄 (@sarahk0905) reported from Gloucestershire, EnglandHi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?
-
James Lawlor (@TheJamesLawlor) reported from Brockworth, England@virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick
-
Jen -Zumba_Kids with Jen (@Jen_M0nt) reported from Cheltenham, EnglandAaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
-
Dominic Williams (@DomWUK) reported from Painswick, England.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
-
James Lawlor (@TheJamesLawlor) reported from Brockworth, England@virginmedia Yes that was one of the first things I done, no problems apparently
-
Hannah x (@Hannah_S39) reported from Cheltenham, England@virginmedia Love when the connection to the messaging service is unavailable
-
Hannah x (@Hannah_S39) reported from Cheltenham, England@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
-
James Lawlor (@TheJamesLawlor) reported from Brockworth, England@virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet
-
-
The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@ionasurveyor @virginmedia Virgin's customer service is quite frankly crap
-
👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, EnglandBloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬
-
Calzeh♛ (@Cxlzeh) reported from Cheltenham, EnglandDoubt I’ll be streaming today because of virgin media going down...
-
Hannah x (@Hannah_S39) reported from Cheltenham, EnglandSo the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jacqui D (@tomjacdon) reported@virginmedia I don’t work for virgin (I just pay them to provide a service) so I wouldn’t know the answer to your question . I asked you to help fix the WiFi . EH13
-
cierdh mcgregor :) (@flushingviolet) reported@virginmedia GET YOUR WIFI SORTED OUT 👏🏻👏🏻👏🏻! can’t have my phone & laptop on at the same time, it’s such a joke. Wtf is the point in paying for it when it’s never working.
-
Mike Surtees (@mikesurtees) reported@getgomez @virginmedia I love the Virgin brand but, I’ll never go with @virginmedia again after similar issues. We gave 30 days written notice in Oct 19 and cancelled our DD. They continued to bill and chase for over 6 months.
-
Dean (@D34n2020) reportedWhat is it with @virginmedia @VirginMediaNews @VirginMediaCorp everyone is having problems especially with WiFi. Down to 1mb speeds over WiFi but full speed on cable connection yet they refuse to admit they have a problem!!
-
fabiano (@fabparra) reported@virginmedia Sure, i made everything It seems that in customers we are treated by you like an idiot. I don't believe in this @LifeInKilburn
-
chris chall (@challc) reported@virginmedia M friend cant get his signal to the bedroom in a 1 bed flat.
-
Claire Jerram (@clairejerram) reported@virginmedia This tweet is laughable. Phone the number to cancel and it tells you no one is there to speak to you and cuts you off. when I log in to amend package the page doesn’t work. No live chat. my 87year old Nan just wants to talk to someone to sort her bill and can’t
-
Penni Pickering (@ppitstop27) reported@virginmedia I've not been a customer for years. Today I received a letter with a cheque from yourselves to an address I've never had virgin at explaining you over charged me. Feels scammish, but seems to be a genuine cheque. Are you sending out letters such as this?
-
Harry Hillman (@hillman_harry) reported@virginmedia How am I supposed to contact you then? The number you provided doesn't work
-
Mo (@50sEKBOY) reported@virginmedia Scam Alert. Received automated call from @BT 02084264676 advising us that due to unusual activity, phone & Internet being closed down. We don't have any BT equipment. Have reported this to 150.