Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	TV	24 minutes ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Chris (@PurpleSir) reported 3 minutes ago from Cheltenham, England

  @virginmedia And it's gone down again 😟

• 
  Hannah x (@Hannah_S39) reported 3 minutes ago from Cheltenham, England

  @virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 9 minutes ago from Brockworth, England

  @virginmedia 1. I never get to speak to someone who speaks English as their mother tongue, 2. Despite being a customer for a number of years and spending more than £100 a month, I have been hit with a late payment charge because I had a heart attack and was in hospital,

• 
  Emma Watson (@CharmedWatson83) reported 14 minutes ago from Longford, England

  Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 15 minutes ago from Brockworth, England

  @virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight

• 
  The Mayflower (@chunfkong) reported 17 minutes ago from Cheltenham, England

  @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

• 
  Darren Baldwin (@darrenbaldwin) reported 22 minutes ago from Gloucestershire, England

  Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!

• 
  Ian Watson (@WattsChelt) reported 23 minutes ago from Cheltenham, England

  @virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint

• 
  James Lawlor (@TheJamesLawlor) reported 27 minutes ago from Brockworth, England

  @virginmedia Yes that was one of the first things I done, no problems apparently

• 
  Richard (@Gooner_Richard) reported 30 minutes ago from Gloucestershire, England

  @virginmedia Hi, is there an issue with your online services at present? I don’t appear able to use Virgin TV Go. My TV and broadband services are both working fine.

• 
  Sarah Kemmett 🧜‍♀️🥂🦄 (@sarahk0905) reported 32 minutes ago from Gloucestershire, England

  Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?

• 
  notreve31 (@LloydyBev123) reported 33 minutes ago from Gloucestershire, England

  @virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change

• 
  The Michael Hunt (@MichaelAlanHunt) reported 34 minutes ago from Gloucestershire, England

  @ionasurveyor @virginmedia Virgin's customer service is quite frankly crap

• 
  Ian Watson (@WattsChelt) reported 37 minutes ago from Cheltenham, England

  @virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint

• 
  Paul (@paulhewlett1983) reported 45 minutes ago from Gloucestershire, England

  @virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ

• 
  James Lawlor (@TheJamesLawlor) reported 47 minutes ago from Brockworth, England

  @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

• 
  Krystyna Wynn (@KW_GuinnessH) reported 49 minutes ago from Gloucestershire, England

  @virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help

• 
  Claire Cleevely (@CCleevely) reported 56 minutes ago from Churchdown, England

  @virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful

• 
  David Crebbin (@outtheratrace49) reported 56 minutes ago from Cheltenham, England

  I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?

• 
  The Michael Hunt (@MichaelAlanHunt) reported 58 minutes ago from Gloucestershire, England

  @virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HRCastle (@hrcastle) reported 3 minutes ago

  @virginmedia is there an issue in BH21 area? I’ve given up trying to speak to a human on phone or live chat. I’ve had WiFi issues for the past week.

• 
  Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈‍⬛🌌🌙 (@celestialdawwnn) reported 4 minutes ago

  @virginmedia It states there is an 'intermittent signal'. Does this mean an engineer is looking into it?

• 
  mec337 (@mec337) reported 11 minutes ago

  @virginmedia why am I paying for a service every time I want to use it, it never works. Have been with you 23 years - I’m done

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 11 minutes ago

  @virginmedia internet and TV down yet again Shocking ( not) .If you're thinking of changing to them One word and piece of advice. ...don't ......

• 
  Vicky Leigh (@vickiferris) reported 11 minutes ago

  Go back to customer services and also for a call - i spent an hour on tuesday on the phone so would appreciate them calling me as they are the inconsistent party who change their story every time I speak to them. (7) @virginmedia

• 
  K D (@kevdev83) reported 12 minutes ago

  @virginmedia Any idea why my Internet is so crap today on the wirral literally dropping out constantly and it's the holidays the kids are going mad

• 
  Gen X (@trail_71) reported 14 minutes ago

  @virginmedia It says there’s a fault but hoping to fix by May 18th 🤷 I’ve rebooted the box and it seems fine now

• 
  TraderPaulAI ✿ (@TraderPaulFX) reported 16 minutes ago

  @CityFibre have blanket banned anyone from having fast fibre broadband who has a Telecare device (warden alarm system). @virginmedia the only realistic alternative in my area, had me up and running within 3 days of ordering. No dramas, excellent service!

• 
  Vicky Leigh (@vickiferris) reported 17 minutes ago

  Spoke to customer service on Thursday she said new box should arrive soon and the pre-paid envelop is on the way. Success finally... oh no. Pre-paid envelop still not arrived and no sign of box, should be with yodel by now and nothing (8) @virginmedia

• 
  DÏE BLUE BARON (@duke_olaf) reported 18 minutes ago

  @virginmedia No service in the BS14 area Bristol at all