Virgin Media outages and service status in Stroud, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Stroud, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (50%)
- TV (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stroud, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester
|
TV | 11 days ago |
|
Gloucester
|
Internet | 16 days ago |
Community Discussion
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Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia About renewing my contract, and how you could help me
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notreve31 (@LloydyBev123) reported from Gloucestershire, England@virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change
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booksbythewoods (@booksbythewoods) reported from Cheltenham, England@virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change
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Joe Harper (@joe_joeharper) reported from Cheltenham, England@virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!
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Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported from Gloucestershire, England@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
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maiella (@maiellamipiace) reported from Gloucestershire, England@virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now
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Dr Paul Atkinson (@DrPaulAtkinson) reported from Cheltenham, England@vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!
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Hannah x (@Hannah_S39) reported from Cheltenham, England@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint
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Hannah🌻 (@HannahTwine) reported from Cheltenham, England@virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?
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Emma Watson (@CharmedWatson83) reported from Longford, EnglandJust spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service
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Dominic Williams (@DomWUK) reported from Painswick, England.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, EnglandIt must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team
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Andy Gent (@andygent) reported from Gloucestershire, England@virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home
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Margaret Joseph 💙 (@Foxelms) reported from Gloucestershire, England@virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.
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Richard Goddard (@BlueMoonMod) reported from Brockworth, EnglandIf Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Munro (@Munro78) reported@virginmedia Got an email saying my contract expires soon. Taking my payments from £73.50 to £137.50 - I can’t seem to find any new deals that would bring my payments down to what my original contract was. Unless I become a new member and you charge £49.99. This can’t be right?
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Khal (@khal_lfc) reported@Bev2810 @virginmedia I moved to YouFibre as @virginmedia was just too expensive and the service has been appalling over the last year
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Andy Cave (@Andycave) reported@virginmedia problem still not fixed
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stew🏴 (@stews_spurs) reported@virginmedia absolute shite service
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H47LE7🐏🍺☀️ (@hayley1884) reported@virginmedia any idea how long broadband is going to be down in DE21?
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James Moore (@JimMooreJourno) reported@Andycave @virginmedia Mate, we had them. They were just awful. We switched to BT. Much better. Yes Virgin Media made BT look good. Constant grief with Virgin. No problem with BT.
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Eyezwideopen (@Eyezwideopen3) reportedAbsolute joke of a company and I wouldnt join if anyone was thinking about it! They wont help they will just add fees instead of dealing with problem @virginmedia
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A S (@AS04642849) reported@virginmedia twice today I've been waiting on the phone 30mins just to cancel my contract. This is taking the mick and still not through. Why can't I do this online?! I'll be telling my bank to cut my direct debit. Good luck taking me to small claims.
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Frankie Smith (@frankiesmith74) reported@virginmedia please can someone phone me urgently to deal with the entirely unacceptable service I am receiving from your home mover team. A failed installation on Wednesday and no engineers turning up yesterday or today despite being promised! I can’t get through on the phone
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GW (@GGWilliams72) reported@virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻