Virgin Media Outage Report in Stroud, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
TV | |
| Gloucester |
Internet | |
| Gloucester |
TV | |
| Gloucester |
Internet | |
| Cheltenham |
Phone | |
| Cheltenham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick
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Calzeh♛
(@Cxlzeh) reported
from
Cheltenham, England
Doubt I’ll be streaming today because of virgin media going down...
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Sarah Kemmett 🧜♀️🥂🦄
(@sarahk0905) reported
from
Gloucestershire, England
Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@ionasurveyor @virginmedia Virgin's customer service is quite frankly crap
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Yes that was one of the first things I done, no problems apparently
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
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Jen -Zumba_Kids with Jen
(@Jen_M0nt) reported
from
Cheltenham, England
Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia Love when the connection to the messaging service is unavailable
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet
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matt
(@battmalls) reported
from
Gloucestershire, England
@virginmedia broadband is completely down
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia please can you provide the correct contact details for making a complaint.
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Chris
(@PurpleSir) reported
from
Cheltenham, England
@virginmedia And it's gone down again 😟
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Jeff Stelling🎙
(@FoodAndFifa99) reported
from
Gloucestershire, England
@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
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Rob Gue #blacklivesmatter #silenceisnotanoption
(@RobGueRAF) reported
from
Gloucestershire, England
@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
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Anya Wood PR
(@WoodyWitters) reported
from
Cheltenham, England
@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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P/T
(@Toms_PaulT) reported
@virginmedia It’s Paul. Yes both. daughter learning from home and partner works from home goes off same time. Signal is poor really. Fire stick can’t even pick up the wi do now. Xbox only when through Ethernet
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Victoria Siddall
(@VictoriaSiddal4) reported
@virginmedia Yes checked all that and now I have to wait another week for an engineer which is not acceptable. If you can’t provide a service you shouldn’t offer one
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Athena Lamnisos
(@athenalamnisos1) reported
@virginmedia But I need to know that the upgrade has been cancelled! That is time critical! I can’t wait 28 days. I need confirmation by Virgin that this has been cancelled. It hasn’t been activated and you’ve confirmed that it won’t work for me because of a local issue! Please help
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Ben Monaghan
(@sapperben) reported
@virginmedia WiFi equipment is terrible
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Tiggi 🏴
(@djtiggeh) reported
Yay, so even though the majority of the country are either not working, or on a reduced furlough rate, companies such as @NetflixUK & @virginmedia are putting my bills up for the same service they have always provided. Talk about kicking the customer when they are down...yay!
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John Young
(@John_Tallboy) reported
@Aletdownofstate @virginmedia @Hermesparcels Only if your router is in a dozen pieces in a garden down the street.
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Ben Monaghan
(@sapperben) reported
@virginmedia I’m not discussing on here and I don’t have the characters needed. I’m not getting the speed promised. I have not received a call back from a manager as promised. I’m not getting a reliable internet service. I’m about to be charged a lot more@for a service I’m not getting!
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Ben Monaghan
(@sapperben) reported
@virginmedia That worked so well last time!! Why do I have to chase the call that was promised to me? Why does the customer have to work at getting what they are deserving of? That’s a bit back-to-front surely.
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Helen Rooney 1️⃣9️⃣
(@MissHellieRoo) reported
@virginmedia We have been have the same issue with your service each night. Why is it happening? It last for a few hours at a time
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Aletdownofstate
(@aldosstreams) reported
@virginmedia As usual there are no known issues in my area. Yes before you ask I've reset my router and performed a factory reset and I'm wired. Getting fed up of this ****. You guys are actively throttling upload at this point.