Virgin Media Outage Report in Stroud, Gloucestershire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Total Blackout | |
| Cheltenham |
||
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
-
Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint
-
Chris B
(@Chopperb) reported
from
Stroud, England
Oooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold
-
booksbythewoods
(@booksbythewoods) reported
from
Cheltenham, England
@virginmedia Morning, it's still not working I'm afraid. Same situation as yesterday
-
Jamie
(@jamierudge) reported
from
Cheltenham, England
@virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠
-
N A T A L I E👼🏼
(@natsc0tt) reported
from
Cheltenham, England
@virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.
-
Ian Watson
(@WattsChelt) reported
from
Brockworth, England
@virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?
-
Jon Bassett
(@twisterssister) reported
from
Gloucestershire, England
@virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me
-
The Mayflower
(@chunfkong) reported
from
Cheltenham, England
@virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!
-
Dr Paul Atkinson
(@DrPaulAtkinson) reported
from
Cheltenham, England
@vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!
-
Krystyna Wynn
(@KW_GuinnessH) reported
from
Gloucestershire, England
@virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help
-
Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.
-
Shôn Douglas
(@shon_douglas) reported
from
Cheltenham, England
@virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.
-
Joe Harper
(@joe_joeharper) reported
from
Cheltenham, England
@virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!
-
Joe Harper
(@joe_joeharper) reported
from
Cheltenham, England
@Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.
-
Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint
-
Ray
(@RayWebpro04) reported
from
Gloucestershire, England
@virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!
-
booksbythewoods
(@booksbythewoods) reported
from
Cheltenham, England
@virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change
-
Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.
-
N A T A L I E👼🏼
(@natsc0tt) reported
from
Cheltenham, England
Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤
-
Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Nicola Connolly
(@njconnolly2000) reported
@virginmedia my son’s at uni, hasn’t been able to live at rental house due to covid and classes online. He cancelled the broadband contract,was told send equipment back but is not able to return to property until June. Live chat told him must b by end may or get fine. Please help
-
QuincyStarFox [LoES]
(@QuincyStarFox) reported
@virginmedia It's just wireless we are having trouble with the devices connect to the hub but aren't receiving access to the Internet it's an ipad and a laptop
-
Callum Douglas
(@TheDougsterr) reported
Another customer lost @virginmedia 👍🏻 told my dad a engineer will be out between 8-12 and no show! Now you’re saying on the phone we can’t send engineers out yet I had one at my address last month, appalling customer service once again @cdouglasfilm
-
Andrew Cundy
(@AndrewCundy) reported
@virginmedia MAC filtering has never worked as far as I know. Many posts on the forums going back several years but apparently never fixed. Reboot is a lottery can be 3 or 4 reboots before it comes up with both SSIDs broadcasting.
-
spacecuisineldn
(@spacecuisineldn) reported
@virginmedia Something needs to change with ur service immediately ur causing major problems for people like me who work from home you seriously do not under the problems u cause u sent a man out to cr8 to do repairs that caused wifi to cut out n never warned ur customers so we deserve better
-
Tanisha Callow❣❣
(@TanishaC88) reported
@virginmedia my 3G & 4G aren’t working at all in north London area. Is there an issue with the internet in that area?
-
✭✭🇬🇧Lorne Callaghan🏴✭✭
(@LorneCallaghan) reported
@virginmedia So to confirm that is not one of your engineers mobile numbers? Looking at the service status page I can see that you are having issues in my Area (Linlithgow)
-
carol glister
(@carolglister) reported
@virginmedia I pay 53 per month for crappy internet. Really bad today
-
Sean Fitzsimons
(@seand_f) reported
@virginmedia The 3rd engineer said the only issue that would explain my broadband not working would be an outage in the area. That isn't the case. So the issue has been wrongly reported by 3 of the last engineers & your service hasn't allowed me to wfh for over 2 weeks now in a pandemic.
-
Tony Smith
(@tony280560) reported
@virginmedia I have given your guys all the details and phone numbers that were used. Hopefully this helps you track these down, I’ll help you, you help me? Oh no you don’t, still no call!