Virgin Media Outage Report in Stroud, Gloucestershire, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.

City	Problem Type	Report Time
Cheltenham	Wi-fi	2 days ago
Gloucester	Wi-fi	3 days ago
Gloucester	TV	6 days ago
Gloucester	Internet	6 days ago
Gloucester	TV	6 days ago
Gloucester	TV	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Ian Watson (@WattsChelt) reported 7 minutes ago from Cheltenham, England

  @virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint

• 
  The Mayflower (@chunfkong) reported 7 minutes ago from Cheltenham, England

  @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

• 
  booksbythewoods (@booksbythewoods) reported 8 minutes ago from Cheltenham, England

  @virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change

• 
  Russ (@Mr_Stage) reported 10 minutes ago from Cirencester, England

  @JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.

• 
  Claire Cleevely (@CCleevely) reported 10 minutes ago from Churchdown, England

  @virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful

• 
  Ian Watson (@WattsChelt) reported 15 minutes ago from Cheltenham, England

  @virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint

• 
  Richard Goddard (@BlueMoonMod) reported 18 minutes ago from Brockworth, England

  @virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable

• 
  Ray (@RayWebpro04) reported 22 minutes ago from Gloucestershire, England

  @virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!

• 
  booksbythewoods (@booksbythewoods) reported 24 minutes ago from Cheltenham, England

  @virginmedia Morning, it's still not working I'm afraid. Same situation as yesterday

• 
  N A T A L I E👼🏼 (@natsc0tt) reported 24 minutes ago from Cheltenham, England

  Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤

• 
  Richard Goddard (@BlueMoonMod) reported 26 minutes ago from Brockworth, England

  Virgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia

• 
  Dom the property finance chap (@DomSheahan) reported 29 minutes ago from Cheltenham, England

  Never ever ever have @virginmedia internet. Constant drop off, nowhere near promised speeds. Rubbish @Ofcom

• 
  Ian Watson (@WattsChelt) reported 32 minutes ago from Cheltenham, England

  @virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint

• 
  Richard Goddard (@BlueMoonMod) reported 34 minutes ago from Brockworth, England

  Please can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia

• 
  N A T A L I E👼🏼 (@natsc0tt) reported 38 minutes ago from Cheltenham, England

  @virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.

• 
  The Michael Hunt (@MichaelAlanHunt) reported 42 minutes ago from Gloucestershire, England

  It must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team

• 
  Dom the property finance chap (@DomSheahan) reported 46 minutes ago from Cheltenham, England

  @virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom

• 
  Krystyna Wynn (@KW_GuinnessH) reported 47 minutes ago from Gloucestershire, England

  @virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help

• 
  Steve Barnes (@Barnsey02) reported 56 minutes ago from Quedgeley, England

  @virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?

• 
  Jon Bassett (@twisterssister) reported 59 minutes ago from Gloucestershire, England

  @virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Lupton (@luptonn) reported 5 minutes ago

  @ewanbirney @virginmedia Same here in N4. Having to use Mobile Hotspot for VPN to work but TuneIn radio is playing fine on Virgin Media. My guess was some kind of DNS issue

• 
  Ray Morgan. NHS💙 (@Rayzor74) reported 5 minutes ago

  Contacted @virginmedia on Monday with ref to the new increase which I discussed with Brad in the hope that a package adjustment could be worked out. I was told he discussed it with his manager and call back with help to resolve the issue. Still awaiting the call back..

• 
  the stressed PiG (@MrWp80) reported 7 minutes ago

  @JohnnyTortoise @virginmedia will do thankyou but i can't even get virgin in my area because the lines are crap in my area,im currently fighting the isps,and line area management team to improve the service in our area,if you have problems get your local mp involved isps dont care unless they get the money.

• 
  3lawe (@ali_attalla) reported 10 minutes ago

  @virginmedia No different. Logged many complaints.. no change, no contact from Virgin.. ongoing until march 9th they said.. this is the same issue which they said will be resolved in early Feb

• 
  virginmediadontuse (@virginmediadon1) reported 12 minutes ago

  @virginmedia Sorry but can you not understand... I cancelled. Got an email confirming that. VM didn’t carry out cancellation but carried on billing me for 8 months instead. I’m the customer - you show me the EXACT part of your Ts&Cs that says I needed to do anything else.

• 
  WEEZY (@Weezy_IPD) reported 12 minutes ago

  @virginmedia Ive called this number many times they said they havent got a complaint department all they can do is raise another complaint i refuse to call u guys as i want for over an hour for a call anyways

• 
  Muhammad Waqas (@WaqasScientist) reported 15 minutes ago

  @Ponty100mph @virginmedia Please don’t go for @virginmedia. They have worst service as well. Signal drops quite often and no internet as well.

• 
  J BavSlim (@arbvor) reported 15 minutes ago

  @virginmedia every day service down!!!!

• 
  James Guiness (@james1980uk) reported 19 minutes ago

  @SChristie_ @virginmedia Awful service again from virgin seems like happening a lot throughout North London as have seen it happen to a lot of people in N8 including myself.

• 
  Malcolm B (@fragglerock41) reported 20 minutes ago

  @virginmedia Tried the link and it doesn’t cover what I’ve asked about as I said it’s an issue with the TV Go App not the tv