Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	Internet	2 days ago
Cheltenham	Wi-fi	3 days ago
Gloucester	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  The Michael Hunt (@MichaelAlanHunt) reported 29 seconds ago from Gloucestershire, England

  @virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network

• 
  Ian Watson (@WattsChelt) reported 6 minutes ago from Cheltenham, England

  @virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 8 minutes ago from Brockworth, England

  @virginmedia 1. I never get to speak to someone who speaks English as their mother tongue, 2. Despite being a customer for a number of years and spending more than £100 a month, I have been hit with a late payment charge because I had a heart attack and was in hospital,

• 
  Darren Baldwin (@darrenbaldwin) reported 10 minutes ago from Gloucestershire, England

  Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!

• 
  notreve31 (@LloydyBev123) reported 10 minutes ago from Gloucestershire, England

  @virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change

• 
  Ian Watson (@WattsChelt) reported 18 minutes ago from Brockworth, England

  @virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?

• 
  maiella (@maiellamipiace) reported 20 minutes ago from Gloucestershire, England

  @virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now

• 
  EMMΛ (@iemhouston) reported 21 minutes ago from Gloucestershire, England

  @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 28 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

• 
  Graham Fletcher (@1grahamfletcher) reported 31 minutes ago from Cheltenham, England

  @virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today

• 
  James Lawlor (@TheJamesLawlor) reported 34 minutes ago from Brockworth, England

  @virginmedia Yes that was one of the first things I done, no problems apparently

• 
  Richard (@Gooner_Richard) reported 35 minutes ago from Gloucestershire, England

  @kel14bt @WestBromEL Glad you got it sorted. I used to work for Virgin Media as an engineer. For it to take as long as it has, it will have been a network fault, which is much harder to solve than at the end user’s property (which I did). They could definitely communicate this better to customers.

• 
  Jon Bassett (@twisterssister) reported 45 minutes ago from Gloucestershire, England

  @virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me

• 
  James Lawlor (@TheJamesLawlor) reported 49 minutes ago from Brockworth, England

  @virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet

• 
  sarah 💙 (@swebb1979) reported 51 minutes ago from Gloucestershire, England

  @virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint

• 
  Chris (@Beardedwelsh) reported 53 minutes ago from Gloucestershire, England

  Every day around this time by business Virgin Broadband goes down... 😩 Just why? @virginmedia #virginbroadbandissues

• 
  Danny (@NoNotLoganPaul) reported 55 minutes ago from Gloucestershire, England

  @virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 58 minutes ago from Brockworth, England

  @virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,

• 
  booksbythewoods (@booksbythewoods) reported 59 minutes ago from Cheltenham, England

  @virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change

• 
  Paul (@paulhewlett1983) reported 60 minutes ago from Gloucestershire, England

  @virginmedia I received my 360 remote today and the box will not update says migration is not possible! Help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Kirk (@doubledutch13) reported 5 minutes ago

  @virginmedia having been treated disgracefully just after my wife died I’m delight you are 28 000 000 lighter in the pocket. You were truly awful and I’ll never ever use you again. Ever. #youdeserveit #laughingnow

• 
  Lyn Prodger (she/her) (@Prodgey) reported 5 minutes ago

  @virginmedia once again I have sent a DM as requested about my complaint with no response. Is this part of the ignoring customer correspondence scandal?

• 
  faye (@fayfreddie10) reported 6 minutes ago

  @virginmedia You're not i get fobbed off all the time. I was talked around into taking out a new contract on the promise that VM would solve the issues or give us the right to leave without charges.. a year in and nothing good has come of it.. even the phone line is unusable.

• 
  Y Ddraig goch (@caratacus07) reported 6 minutes ago

  @Mrshaythompson I find Virgin media better, I used to have Sky and when the bad weather came the bloody TV would lose the signal.😮

• 
  Humberside Police Exposed (@humberbeats) reported 7 minutes ago

  @daviddunninguk @O2 They handed out their customer service section to another organisation (Virgin Media I think) and it’s been an absolute bin fire ever since.

• 
  Addy (@iadnan9) reported 9 minutes ago

  @virginmedia @DisneyPlusUK Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.

• 
  mitchelle holland (@mitchlog) reported 9 minutes ago

  @BladeoftheS Never watched tv for 7 months filled out online form to buy license to watch world cup football . They have backdated yo Dec 25 . Now going in circles like virgin media to get refund . Imagine how they will take money with digital id and digital banking . 🪬🏦

• 
  Tariq Chowdry (@tc9topcat) reported 9 minutes ago

  @virginmedia - my internet has been down since 3pm in Bristol Can't get through to agent on phone. Please advise when it will be fixed.

• 
  Radar 🚨 (@RadarHits) reported 10 minutes ago

  🚨 JUST IN: Ofcom fines Virgin Media a record £28m for deliberately mishandling millions of customer calls and preventing contract cancellations between 2022 and 2024 through tactics including call-dropping and unnecessary transfers.

• 
  Mike B (@BonesE78) reported 16 minutes ago

  Good!!!! Can you fine @virginmedia for their crap broadband keep dropping out!!!