Virgin Media Outage Report in Stroud, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Gloucester |
Total Blackout | |
| Cheltenham |
||
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology
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Eve
(@rock_chick72) reported
from
Gloucestershire, England
@virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.
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Richard Kean
(@richkean) reported
from
Cheltenham, England
@virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.
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K
(@serebro333) reported
from
Gloucestershire, England
@virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx
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Neil Richardson
(@ricoedd) reported
from
Cheltenham, England
Virgin media broadband down again!!! #virginmedia. Need to move to other provider.
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James Clarke
(@Fun_and_James) reported
from
Gloucestershire, England
@virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐
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Dave.C 🏴☠️#FBPE #Rejoin
(@Davinci9999C) reported
from
Cheltenham, England
@virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.
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Richard Goddard
(@BlueMoonMod) reported
from
Brockworth, England
If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia
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Margaret Joseph 💙
(@Foxelms) reported
from
Gloucestershire, England
@virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.
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sarah 💙
(@swebb1979) reported
from
Gloucestershire, England
@virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint
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Andy Gent
(@andygent) reported
from
Gloucestershire, England
@virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home
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Hannah ❤️
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄
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Darren Baldwin
(@darrenbaldwin) reported
from
Gloucestershire, England
Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!
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sarah 💙
(@swebb1979) reported
from
Gloucestershire, England
@westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!
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notreve31
(@LloydyBev123) reported
from
Gloucestershire, England
@virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change
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Karl Timmis
(@karl_timmis) reported
from
Gloucestershire, England
@virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?
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tommytheoralsurgeon
(@tfalees) reported
from
Cheltenham, England
@virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?
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Hannah🌻
(@HannahTwine) reported
from
Cheltenham, England
@virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?
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Hannah ❤️
(@Hannah_S39) reported
from
Cheltenham, England
Why is my @virginmedia WiFi down boooooo
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jason O
(@jayjay496) reported
from
Edinburgh, Scotland
can you please sort your internet out @virginmedia! I apprecIate there’s probably more people on the network during the week but at the weekend and a very hot summer night.. constantly dropping in and out. It’s not like it’s cheap to have you as a service provider!
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
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Ian Williamson
(@StMirrenDaft) reported
from
Tottenham, England
Still down @virginmedia. Utterly diabolical service!
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
Just watched the @virginmedia advert they must of used a different provider to get there videos posted as your service is diabolical Like I say monies due next week I cancel direct debit and you will respond with a stupid message.
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Derek Thomson
(@DeekTheDiamond) reported
from
Airdrie, Scotland
@virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I’ve just been told by a supervisor.@virginmedia that there is no point me raising a complaint b/c the complaints department will not get back to me. #virginmedia #fail
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a n n a
(@annajenhuws) reported
from
Y Felinheli, Wales
@virginmedia I’ve been trying to cancel my broadband for over a month but can’t get through to anyone & I’ve been sent a bill to an address no longer occupied
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia Down again! No faults on your website but whole street is down do it must be at your end
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia numerous broadband issues, been on to your tech team now for the 3rd time this morning - apalling service and now being told to wait 2 days for a fix 🤬
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Down again! Your service is a shambles at the moment