Virgin Media Outage Report in Stroud, Gloucestershire, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.

City	Problem Type	Report Time
Cheltenham	Wi-fi	2 days ago
Gloucester	Wi-fi	3 days ago
Gloucester	TV	6 days ago
Gloucester	Internet	6 days ago
Gloucester	TV	6 days ago
Gloucester	TV	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Ramona Amuza (@AmuzaRamona) reported 11 minutes ago from Gloucestershire, England

  No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail

• 
  Tony (@Tbb73Tony) reported 11 minutes ago from Cheltenham, England

  @virginmedia still no service. All fast sleep or watching tv to worry about customers

• 
  Michael (@MichaelAlanHunt) reported 12 minutes ago from Gloucestershire, England

  @Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down

• 
  Tony (@Tbb73Tony) reported 13 minutes ago from Cheltenham, England

  @virginmedia crap service again in GL52 3ND. Cancelling ASAP

• 
  Colette Etheridge (@Lettie73) reported 16 minutes ago from Quedgeley, England

  @aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes

• 
  Emma Watson (@CharmedWatson83) reported 18 minutes ago from Longford, England

  @virginmedia Media, problems still hasn’t been resolved

• 
  Paul OD (@PaulOD80) reported 21 minutes ago from Brockworth, England

  @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

• 
  Tony (@Tbb73Tony) reported 21 minutes ago from Cheltenham, England

  @virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for

• 
  Chris (@Macker202) reported 24 minutes ago from Gloucestershire, England

  @virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.

• 
  Tony (@Tbb73Tony) reported 34 minutes ago from Cheltenham, England

  @virginmedia still crap service. It comes and goes not constant so annoying

• 
  Tony (@Tbb73Tony) reported 35 minutes ago from Cheltenham, England

  @virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless

• 
  Debbie Marks (@DebbieMarksey) reported 36 minutes ago from Quedgeley, England

  @virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager

• 
  Ramona Amuza (@AmuzaRamona) reported 37 minutes ago from Gloucestershire, England

  @virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail

• 
  Paul OD (@PaulOD80) reported 41 minutes ago from Brockworth, England

  @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

• 
  Candia McKormack (@CandiaMcKormack) reported 46 minutes ago from Gloucestershire, England

  Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.

• 
  Colette Etheridge (@Lettie73) reported 48 minutes ago from Gloucestershire, England

  @virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.

• 
  Terry Hemmings (@terry1hemmings) reported 48 minutes ago from Quedgeley, England

  @CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.

• 
  mitanshu (@mitanshu) reported 54 minutes ago from Gloucestershire, England

  @virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk

• 
  Colette Etheridge (@Lettie73) reported 55 minutes ago from Quedgeley, England

  @virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬

• 
  Tony (@Tbb73Tony) reported 59 minutes ago from Cheltenham, England

  @virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Fletcher (@Twefletch) reported 7 minutes ago

  @virginmedia I need to contact you. I have tried by chat (what a terrible service). I just rang, you answered the phone and hung up immediately. I am livid. How are you going to help me?

• 
  Gemma Perlin (@gemmaperlin) reported 7 minutes ago

  @virginmedia hello my booster on the wifi has not been working for a while whenever I call the helpline I just get the automated service which says it is running tests but doesn't fix it. Please could you help? Thanks

• 
  Coley B (@Nicole_Baker) reported 7 minutes ago from Whittle-le-Woods, England

  @virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..

• 
  Ellis (@EllisJBH) reported 14 minutes ago

  @virginmedia I was told an engineer was doing work in the area to resolve the issue, but this has been going on for weeks and I have read online multiple engineers have been out to the area. I would just like some clarity as to what is actually going on.

• 
  Paul Campbell (@Paulzzo) reported 16 minutes ago

  @virginmedia Hello! Your virgin media technician Tom (ID 76917) came to my house on the 2nd Feb and rewired a faulty cable resolving all issues. I haven't recieved a survey for him?? He did a cracking job and don't want him to miss out on good feedback and most likely commission

• 
  Lewis ☻ 𓃰 (@Lewisinho) reported 17 minutes ago

  @virginmedia yo my guys what’s going on we’ve had a line fault twice in the last month and it’s preventing me from working - had no issues in the last 5 or so years and now it’s a shambles all of a sudden?

• 
  gabriellehoad (@gabriellehoad) reported 19 minutes ago

  There are some lovely, competent people working for @virginmedia but what good is that when their wider customer service model sucks?

• 
  Dan Horler (@DanHorler) reported 22 minutes ago

  @virginmedia Hi. Thanks for your reply. It is everywhere. The technical team have said it is a problem with the routing of the number. But they haven’t updated my ticket for 9 days now. I really need this sorting out

• 
  TerraceFabulous (@TerraceFabulous) reported 24 minutes ago

  @virginmedia No, I’m not logging into yet another waste of time. I’m leaving Virgin. Why are you on Twitter? You don’t solve anything just tell me to call the number that never gets answered. Waste of time. Can I dm you?

• 
  Ross (@rosslaaaa) reported 27 minutes ago

  @virginmedia do you wanna sort the terrible internet in our house instead of fobbing us off with a daft robot, telling us all is fine? The signal is disgraceful.