Virgin Media

Virgin Media Outage Report in Stroud, Gloucestershire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stroud, Gloucestershire, England 02/23/2026 00:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stroud, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Phone
United KingdomCheltenham Phone
United KingdomCheltenham Phone
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomCheltenham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • ricoedd Neil Richardson (@ricoedd) reported from Cheltenham, England

    Virgin media broadband down again!!! #virginmedia. Need to move to other provider.

  • Jolzski Smithstaaaa (@Jolzski) reported from Gloucestershire, England

    @virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!

  • iemhouston EMMΛ (@iemhouston) reported from Gloucestershire, England

    @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

  • Hannah_S39 Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    Why is my @virginmedia WiFi down boooooo

  • richkean Richard Kean (@richkean) reported from Cheltenham, England

    @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

  • Fun_and_James James Clarke (@Fun_and_James) reported from Gloucestershire, England

    @virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    @virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now

  • serebro333 K (@serebro333) reported from Gloucestershire, England

    @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

  • Hannah_S39 Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    @virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄

  • andygent Andy Gent (@andygent) reported from Gloucestershire, England

    @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

  • Davinci9999C Dave.C 🏴‍☠️#FBPE #Rejoin (@Davinci9999C) reported from Cheltenham, England

    @virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

  • LloydyBev123 notreve31 (@LloydyBev123) reported from Gloucestershire, England

    @virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues

  • FasbytesReality 𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 (@FasbytesReality) reported from Cheltenham, England

    @virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?

  • wild_original Original Wild (@wild_original) reported from Churchdown, England

    @virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!

  • swebb1979 sarah 💙 (@swebb1979) reported from Gloucestershire, England

    @westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    @virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?

  • Foxelms Margaret Joseph 💙 (@Foxelms) reported from Gloucestershire, England

    @virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jbwb2020 jbbenjamin.sol #IStandWithRayFisher 🔜 (@jbwb2020) reported

    @virginmedia Wow - you guys just called me, to ask me security questions again and then when I'm giving them you fracking hang up! Are you freaking kidding me!!!!

  • Brimson1 David Brimson (@Brimson1) reported

    @virginmedia This was channel 4 HD. Since I switched the box on/off it's cleared. As mentioned it did the same a few weeks ago with exactly the same fix, on and off again. It does it on all channels and did report it then too in a tweet.

  • KashARTworks 🍃 kash2dawizzle 🍃 (@KashARTworks) reported

    @virginmedia My phone is up to date. I called & nobody could help

  • SamJermy Sam Victor Jermy 🇺🇦 🇹🇼 (@SamJermy) reported

    Listening to the #MAR vs #ESP game on the radio because @virginmedia not coming to fix TV and broadband til tomorrow. 📻 Not like the World Cup is once every 4yrs or anything. 🙄

  • iiamAtlas atlas (@iiamAtlas) reported

    @virginmedia I've been offered credits, resolutions, emails, callbacks, none of which have come to pass, complaints I register on the online portal disappear, you text me asking to call, no one can help with the complaints, refusal to pass through to a manager, all in all, nothing resolved.

  • pbarrett32 paul barrett (@pbarrett32) reported

    @virginmedia Still doesn't work @virginmedia , any updates?

  • gtr_43 Jay-J (@gtr_43) reported

    @virginmedia They advised me to email them as the numbers unavailable I can't understand what the email is over the phone asked them to email me the address and got an email saying thanks for the complaint

  • SJPayne76 Stephen Payne (@SJPayne76) reported

    @virginmedia The service (hub) doesn’t work which was the reason for the initial complaint.

  • nouri_montana nourislam (@nouri_montana) reported

    @virginmedia has the worst customer service I have ever experienced

  • 1LegLite 1LegLite (@1LegLite) reported

    @virginmedia The frustration of trying to communicate with support staff (in Mauritius) who clearly cannot interpret English! Rather than this appalling service for your customers why not have support staff who are able to interpret English. Dreadful customer service AGAIN! 👎