Virgin Media outages and service status in Stroud, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Stroud, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stroud, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham
|
Wi-fi | 5 days ago |
|
Gloucester
|
Wi-fi | 6 days ago |
|
Gloucester
|
TV | 10 days ago |
|
Gloucester
|
Internet | 10 days ago |
|
Gloucester
|
TV | 10 days ago |
|
Gloucester
|
TV | 10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Richard Goddard (@BlueMoonMod) reported from Brockworth, EnglandVirgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia
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Russ (@Mr_Stage) reported from Cirencester, England@JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, EnglandIt must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team
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Claire Cleevely (@CCleevely) reported from Churchdown, England@virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful
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booksbythewoods (@booksbythewoods) reported from Cheltenham, England@virginmedia Morning, it's still not working I'm afraid. Same situation as yesterday
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booksbythewoods (@booksbythewoods) reported from Cheltenham, England@virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia About renewing my contract, and how you could help me
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Jon Bassett (@twisterssister) reported from Gloucestershire, England@virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??
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Richard Goddard (@BlueMoonMod) reported from Brockworth, England@virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint
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Krystyna Wynn (@KW_GuinnessH) reported from Gloucestershire, England@virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia No they can’t help
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Dom the property finance chap (@DomSheahan) reported from Cheltenham, EnglandNever ever ever have @virginmedia internet. Constant drop off, nowhere near promised speeds. Rubbish @Ofcom
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Steve Barnes (@Barnsey02) reported from Quedgeley, England@virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint
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Richard Goddard (@BlueMoonMod) reported from Brockworth, EnglandPlease can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia
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Dom the property finance chap (@DomSheahan) reported from Cheltenham, England@virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Bailey (@deanb077) reported@virginmedia Yes n I have had three engineers visits in 12 months and a new hub, numerous customer support phone calls also
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Ricky Hoult (@BigRick1992) reported@DayleBarron @virginmedia All companies are a nightmare at the minute to get in touch with just blame reduced staff all the time it’s a joke then when u get through they pass the buck then hang up
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Cahal Bannon (@CahalBannon) reported from Hackney, England@virginmedia Got someone to call me back. Explained everything very slow and crashes when two people zoom. Will take a week to get someone out only because they think it’s fully broken! I wait with bated breath! 🤔
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Mark Oliver (@McHilti) reported@virginmedia I won't waste an more of my time on this. I've already sent letters of complaint and heard nothing for a few months then one advising me to contact an external company. All over one single SAE envelope. If I don't receive one by One month from today. the equipment goes out.
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Springer Dee (@SpringerDee) reported@virginmedia It is clearly an outage but this outage happens frequently. Normally when your engineer has been tinkering with the box at the end of our road. As I said, my elderly parents are without the ability to communicate with anyone. What are your plans?
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Karen Hogan- TC (@Karen_atTC) reported@virginmedia how hard is it to cancel your contract!? wasted hours I’ll never get back trying to contact them! #badservice
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Neil Bye (@NeilBye) reported@virginmedia Why not try and fix it. Or do you just like ripping folk off?
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feez🍉 (@Honeybunjabi) reported@virginmedia It keeps cutting out throughout the day, we have turned the router off and on, I have called about wifi issues before so this is an ongoing issue that hasn’t been resolved
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Stewart (@carbonize) reported@virginmedia I want to cancel my account. You tell customers to call but it took my five attempts just to the automated system. I was then on hold for 30 minutes just for it to ring then cut me off.
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feez🍉 (@Honeybunjabi) reported@virginmedia Yes my wifi is extremely bad