Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Bilal Mulla (@bills_86) reported 6 seconds ago from Gloucestershire, England

  @virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed

• 
  Ian Watson (@WattsChelt) reported 5 minutes ago from Brockworth, England

  @virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?

• 
  Hannah ❤️ (@Hannah_S39) reported 7 minutes ago from Cheltenham, England

  @virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄

• 
  Steve Barnes (@Barnsey02) reported 9 minutes ago from Quedgeley, England

  @virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?

• 
  maiella (@maiellamipiace) reported 14 minutes ago from Gloucestershire, England

  Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!

• 
  Andy Gent (@andygent) reported 15 minutes ago from Gloucestershire, England

  @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

• 
  Danny (@NoNotLoganPaul) reported 16 minutes ago from Gloucestershire, England

  @virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.

• 
  The Michael Hunt (@MichaelAlanHunt) reported 18 minutes ago from Gloucestershire, England

  It must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team

• 
  The Michael Hunt (@MichaelAlanHunt) reported 22 minutes ago from Gloucestershire, England

  @ionasurveyor @virginmedia Virgin's customer service is quite frankly crap

• 
  Ian Watson (@WattsChelt) reported 24 minutes ago from Cheltenham, England

  @virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.

• 
  Graham Fletcher (@1grahamfletcher) reported 30 minutes ago from Cheltenham, England

  @Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service

• 
  The Mayflower (@chunfkong) reported 33 minutes ago from Cheltenham, England

  @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

• 
  Graham Fletcher (@1grahamfletcher) reported 41 minutes ago from Cheltenham, England

  @virginmedia No they can’t help

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 43 minutes ago from Brockworth, England

  @virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain

• 
  Neil Richardson (@ricoedd) reported 45 minutes ago from Cheltenham, England

  Virgin media broadband down again!!! #virginmedia. Need to move to other provider.

• 
  Alex Bennett (@AlexBennettUK) reported 46 minutes ago from Gloucestershire, England

  Over 40 minutes (and waiting mainly on hold) for @skytv to sort out the fact I can’t download any content. I’m apparently a “Diamond Customer” as I’ve been with sky for about 20 years. Not for much longer. @virginmedia what offers do you have for disgruntled Sky customers?

• 
  mitanshu (@mitanshu) reported 48 minutes ago from Gloucestershire, England

  @virginmedia poor broadband connection at the moment. Is there a known issue ?

• 
  Richard (@Gooner_Richard) reported 50 minutes ago from Gloucestershire, England

  @kel14bt @WestBromEL Glad you got it sorted. I used to work for Virgin Media as an engineer. For it to take as long as it has, it will have been a network fault, which is much harder to solve than at the end user’s property (which I did). They could definitely communicate this better to customers.

• 
  Ray (@RayWebpro04) reported 51 minutes ago from Gloucestershire, England

  @virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!

• 
  sarah 💙 (@swebb1979) reported 55 minutes ago from Gloucestershire, England

  @virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joanna Ross (@JoannaR47564283) reported 7 minutes ago

  @jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.

• 
  Swan Hefner (@SwanHefner) reported 15 minutes ago

  @Benleo @virginmedia Don't get me started with this company. Still in the middle of a dispute over an early termination free where they used a new contract even though I'd explicitly asked them to cancel during the cooling off period. Now they have billed for 3 years worth of bills.

• 
  Martin Harrison (@MartHarrison) reported 17 minutes ago

  @Benleo @virginmedia Yeah…the internet speed was great but the rest was totally awful based on my only experience with them…when asked I tell folk to avoid them👍

• 
  Denby (@denbyplastering) reported 19 minutes ago

  @Benleo @virginmedia They are terrible!

• 
  Melody Richards 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Melody9Earth) reported 22 minutes ago

  @Benleo @Scott7507064635 @virginmedia I once had Virgin Media broadband (because there was no alternative in the area) and I had the same awful experience with them. I hate them and would never use them again.

• 
  Sir Paul A (@PaulAllen007) reported 22 minutes ago

  @Benleo @virginmedia Wait til you try and cancel or move house. They are the absolute pits. Never use Virgin Media people

• 
  Moonman (@Moonmanthrunner) reported 24 minutes ago

  @virginmedia 4th day of no tv and none of the projected fix dates or times met. Compensation if and when fixed?

• 
  Marilyn (@womaninblue1050) reported 25 minutes ago

  @virginmedia I didn’t say anything about having an issue on this thread

• 
  Carl S (@screwy73) reported 29 minutes ago

  @virginmedia Hi 3rd time this week broadband gone down , and about the 20th time since rejoining you ,are not providing the service i pay for !!!!

• 
  rebecca 🪩 (@horanfthrry) reported 30 minutes ago

  @O2 hello, I am looking at purchasing a new sim through my blue light discount. My mum is currently locked out of her account after purchasing a new sim herself. I have recently bought a new phone & have virgin media volt benefits, will I encounter any issues?