Virgin Media Outage Report in Stroud, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
||
| Gloucester |
||
| Gloucester |
Internet | |
| Gloucester |
TV | |
| Gloucester |
Internet | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
-
Dominic Williams
(@DomWUK) reported
from
Painswick, England
Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
-
The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@ionasurveyor @virginmedia Virgin's customer service is quite frankly crap
-
Jeff Stelling🎙
(@FoodAndFifa99) reported
from
Gloucestershire, England
@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
-
matt
(@battmalls) reported
from
Gloucestershire, England
@virginmedia broadband is completely down
-
Emma Watson
(@CharmedWatson83) reported
from
Longford, England
Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
-
Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia please can you provide the correct contact details for making a complaint.
-
Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
-
Rob Gue #blacklivesmatter #silenceisnotanoption
(@RobGueRAF) reported
from
Gloucestershire, England
@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
-
James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here
-
Jen -Zumba_Kids with Jen
(@Jen_M0nt) reported
from
Cheltenham, England
Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
-
Sarah Kemmett 🧜♀️🥂🦄
(@sarahk0905) reported
from
Gloucestershire, England
Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?
-
David Crebbin
(@outtheratrace49) reported
from
Cheltenham, England
I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?
-
Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia Love when the connection to the messaging service is unavailable
-
James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet
-
Anya Wood PR
(@WoodyWitters) reported
from
Cheltenham, England
@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
-
Bilal Mulla
(@bills_86) reported
from
Gloucestershire, England
@virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed
-
James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Yes that was one of the first things I done, no problems apparently
-
James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick
-
Dominic Williams
(@DomWUK) reported
from
Painswick, England
.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
-
mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia poor broadband connection at the moment. Is there a known issue ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Eddie Cassidy
(@Eddieblue8) reported
@AlexGregory92 @virginmedia All down by ares apparently mate
-
Rowan Coleman
(@rowancoleman) reported
@virginmedia She has two tvs and it’s not working in either. She’s 84 and relies on her tv please help.
-
Chaz
(@ChazAFCAway) reported
@virginmedia No refunds though as usual. Call centres are useless, you wait in a call for 1.5 hours only for the person to disconnect. Worst TV, Internet and Customer Service. Hey @skytv 👋🏽
-
Elenore 🍀🍀🌺🌺🍀🍀
(@elenore_dante) reported
@virginmedia What happened Yesterday Virgin TV was down all day We reset everything and when it finally came back on We couldn't access our shows until I went on website and out in error code We are over 70's I pay for everything £137 a month
-
Fiona Shoop
(@FiShoop) reported
Feeling sad. Today’s scammer put the phone down on me when I agreed that Virgin Media (which I don’t have) was playing up yesterday and I hadn’t used it today. Changed rooms and think she heard a male voice in the background & hung up on me. It was the radio. I didn’t get to play
-
StealthyGamerGirl
(@EllieMcConnel18) reported
@virginmedia No TV?! Let's moan & complain about our 1st World issue! Seriously!? Due to the storm there's people who've been without power for DAYS. There are people in this country/world who don't even have TV. Wake up. Count your blessings. Get a grip! #RealLifeIssues #1stWorldProblems
-
Ben Smyth (scriv)
(@scriv34o9) reported
@virginmedia Now going in to DAY 3 OF NOW TV OR INTERNET AND CUSTOMER SERVICES ARE A WATE OF TIME GET A GRIP VIRGIN
-
wicciwylde
(@wicciwylde1892) reported
@virginmedia Never worry
-
Brian Kelsall
(@BrianKelsall2) reported
@virginmedia I am currently at work as I know I will have internet here. Also just to let you know the reset button on the hub is nearly worn out with the amount of times you tell me just to reset it over the phone.. let’s be honest it’s just poor service at an expensive cost.
-
Teresa Ann fowkes
(@TeresaFowkes) reported
@virginmedia Is there going to be some sort of compensation to customers as we went almost all day without service