Virgin Media

Virgin Media Outage Report in Stroud, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stroud, Gloucestershire, England 03/24/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stroud, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester E-mail
United KingdomGloucester E-mail
United KingdomGloucester Internet
United KingdomGloucester TV
United KingdomGloucester Internet
United KingdomGloucester TV

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • serebro333 K (@serebro333) reported from Gloucestershire, England

    @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

  • FasbytesReality 𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 (@FasbytesReality) reported from Cheltenham, England

    @virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    @virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!

  • Foxelms Margaret Joseph 💙 (@Foxelms) reported from Gloucestershire, England

    @virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I will be leaving virgin if my service doesn't improve drastically and quickly

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight

  • ricoedd Neil Richardson (@ricoedd) reported from Cheltenham, England

    Virgin media broadband down again!!! #virginmedia. Need to move to other provider.

  • richkean Richard Kean (@richkean) reported from Cheltenham, England

    @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    @virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?

  • iemhouston EMMΛ (@iemhouston) reported from Gloucestershire, England

    @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues

  • wild_original Original Wild (@wild_original) reported from Churchdown, England

    @virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!

  • andygent Andy Gent (@andygent) reported from Gloucestershire, England

    @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain

  • Hannah_S39 Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    @virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄

  • Davinci9999C Dave.C 🏴‍☠️#FBPE #Rejoin (@Davinci9999C) reported from Cheltenham, England

    @virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TomDobson92 Tom Dobson (@TomDobson92) reported

    @virginmedia I work until 6pm. Also why would I try for a new deal when my partner can get the deal as a new customer for £85. Loyalty to existing customers is clearly very poor

  • owen40uk owen scrimshaw (@owen40uk) reported

    @virginmedia So it looks like no delivery today as promised, no explanations or communication of any delay. Two days wasted now - completely unacceptable lack of communication and customer service.

  • eddyguy100 Josh (@eddyguy100) reported

    @virginmedia It was very frustrating but eventually sorted. Basically 5 hours to complete the upgrade going through various departments because I am both a virgin media and mobile customer and no one could confirm my virgin mobile contract would be transferred as part of the upgrade.

  • RobBaker7 Rob Baker (@RobBaker7) reported

    @virginmedia So, Luther never returned from his 'lunch' so I messaged to see if he was there but got a response from Toni, a chat BOT. 9 hours, back to square one.

  • mjaod1981 MarTiniO (@mjaod1981) reported

    @virginmedia cancelling the service you need to call or write an actual letter. What century is it? Can’t get through so I’ll have to get my quill out!

  • ConteNostraTHFC 𝑳𐌀 𝑪❍ƝߙЄ Ɲ𝓞ꕷƮⱤ𐌀 (@ConteNostraTHFC) reported

    The only good thing going for @virginMedia is there internet WHEN IT WORKS !!! But prices,customer care, there call centres are probably up there as the worlds worse, there’s zero care there at all and they need to be seriously looked at @Ofcom #VirginMedia

  • tomocfc1955 keith thompson (@tomocfc1955) reported

    @virginmedia The problem is not a individual account it’s a whole area. DA74RQ someone must know something.

  • alexgnbeavan Alex Beavan (@alexgnbeavan) reported

    @virginmedia I can't even complain as I can't join, so don't have a customer number, so can't complain you won't let me be a customer..it's frankly bonkers.

  • LiamReeS21 ♠LΙΔΜ♣ (@LiamReeS21) reported

    @virginmedia @johnwhinnerah Every month it happens down again in Castle Bromwich

  • alexgnbeavan Alex Beavan (@alexgnbeavan) reported

    @virginmedia Yes, thanks for that, I STILL WANT TO JOIN, why don't you want my money, FYI - I passed both checks, the order just never seems to go through!