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Virgin Media

Virgin Media outages and service status in Stroud, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Stroud, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 7, 4:49 PM GMT+1.
  • 80% Internet (80%)
  • 13% Wi-fi (13%)
  • 7% Total Blackout (7%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

CityProblem TypeReport Time
Gloucester Internet 2 days ago
Cheltenham Wi-fi 3 days ago
Gloucester Internet 4 days ago

Nearby cities with recent reports

Gloucester

2 recent signals

2 days ago
Cheltenham

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • the_fbpe
    Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight

  • Duranium1991
    Matt (@Duranium1991) reported from Gloucestershire, England

    @virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.

  • Beardedwelsh
    Chris (@Beardedwelsh) reported from Gloucestershire, England

    Every day around this time by business Virgin Broadband goes down... 😩 Just why? @virginmedia #virginbroadbandissues

  • paulhewlett1983
    Paul (@paulhewlett1983) reported from Gloucestershire, England

    @virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ

  • richkean
    Richard Kean (@richkean) reported from Cheltenham, England

    @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

  • 1grahamfletcher
    Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!

  • Lettie73
    Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia please can you provide the correct contact details for making a complaint.

  • iemhouston
    EMMΛ (@iemhouston) reported from Gloucestershire, England

    @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

  • garethbalmer
    Gareth Balmer (@garethbalmer) reported from Gloucester District, England

    @virginmedia how broken is the routing table this morning?

  • Mr_Stage
    Russ (@Mr_Stage) reported from Cirencester, England

    @JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @ionasurveyor @virginmedia Virgin's customer service is quite frankly crap

  • FasbytesReality
    𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 (@FasbytesReality) reported from Cheltenham, England

    @virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?

  • the_fbpe
    Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I will be leaving virgin if my service doesn't improve drastically and quickly

  • joe_joeharper
    Joe Harper (@joe_joeharper) reported from Cheltenham, England

    @Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.

  • liamharries
    Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England

    @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

  • PurpleSir
    Chris (@PurpleSir) reported from Cheltenham, England

    @virginmedia And it's gone down again 😟

  • FoodAndFifa99
    Jeff Stelling🎙 (@FoodAndFifa99) reported from Gloucestershire, England

    @Lucy_Hamson @virginmedia My whole WiFi has been shit recently x

  • booksbythewoods
    booksbythewoods (@booksbythewoods) reported from Cheltenham, England

    @virginmedia Morning, it's still not working I'm afraid. Same situation as yesterday

  • BlueMoonMod
    Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    Please can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia

  • chunfkong
    The Mayflower (@chunfkong) reported from Cheltenham, England

    @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CharleyNorthwo2
    Charley Northwood (@CharleyNorthwo2) reported

    Problem with this is £28M is probably small pocket change to @virginmedia. They will laugh it off and carry on as they have been. What should have happened is a ban on signing up new customers for a period, say 6 months. That might have concentrated their minds a bit.

  • GroupthinkBlogs
    Groupthink Blogs (@GroupthinkBlogs) reported

    @simonlevans @virginmedia They even admitted they did so. I remember trying to cancel my mum's contract 10 years ago, took me 2 hours. Most people would have given up.

  • ericthecatmk2
    Chris Mullan (@ericthecatmk2) reported

    @Ofcom I had this problem with Virgin Media 4 years ago and told them the reason I'd never go back to them was because how difficult they'd made it for me to leave them. Months of stress

  • Nesphalim
    🐰 🦄 Kimberly 🦄 🐰 (@Nesphalim) reported

    @BBCNews This doesn't surprise me. Virgin Media treat their customers horrendously.

  • markdrock
    Mark Rock (@markdrock) reported

    @virginmedia to sign in to my virgin media everymonth i have to go through that account link utter shite it tells me i need to log into my old email address @blueyonder yet when i try to log into emails it takes me back to the log in I CANT GET INTO ANYTHING. ******* **** COMPANY

  • ylesine999
    Richard (@ylesine999) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV42 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • hopskipjumpy
    Xmarksthespot (@hopskipjumpy) reported

    @MatthewStadlen @virginmedia Virgin Media are the single most useless, duplicitous, awful company on the planet. I wouldn't piss on them if they were on fire.

  • DiscooDave1969
    Disco Dave (@DiscooDave1969) reported

    @BBCNews @virginmedia I am disappointed the fine is not higher. Let this be a warning to anyone thinking of moving to them. They will offer a great 12 month deal and then double the price in year 2 and making it extremely possible to cancel.

  • Refan80
    Corax (@Refan80) reported

    @virginmedia you are down in my area yet again. I get pushed to WhatsApp to chat about the problem and you don't reply to me there. Your service has been getting steadily worse. I doubt I will renew with you when the contract is up.

  • WimpingEgo
    WimpingEgo (@WimpingEgo) reported

    @EE At what stage of the order would I get a set up/ connection date please. @virginmedia have let me down far to many times so looking to switch to a new ISP