Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  sarah 💙 (@swebb1979) reported 24 seconds ago from Gloucestershire, England

  @westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!

• 
  James Clarke (@Fun_and_James) reported 4 minutes ago from Gloucestershire, England

  @virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?

• 
  Ian Watson (@WattsChelt) reported 12 minutes ago from Cheltenham, England

  @virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.

• 
  tommytheoralsurgeon (@tfalees) reported 12 minutes ago from Cheltenham, England

  @virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?

• 
  Richard Goddard (@BlueMoonMod) reported 13 minutes ago from Brockworth, England

  Virgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia

• 
  Gareth Balmer (@garethbalmer) reported 15 minutes ago from Gloucester District, England

  @virginmedia how broken is the routing table this morning?

• 
  Jen -Zumba_Kids with Jen (@Jen_M0nt) reported 28 minutes ago from Cheltenham, England

  Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

• 
  Dominic Williams (@DomWUK) reported 28 minutes ago from Painswick, England

  .@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.

• 
  Hannah 💃🏼 (@Hannah_S39) reported 28 minutes ago from Cheltenham, England

  Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha

• 
  Ann Whitmore (@Whitmore1Ann) reported 35 minutes ago from Gloucestershire, England

  @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 36 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

• 
  Matt (@Duranium1991) reported 37 minutes ago from Gloucestershire, England

  @virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.

• 
  EMMΛ (@iemhouston) reported 39 minutes ago from Gloucestershire, England

  @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

• 
  notreve31 (@LloydyBev123) reported 41 minutes ago from Gloucestershire, England

  @virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change

• 
  The Michael Hunt (@MichaelAlanHunt) reported 41 minutes ago from Gloucestershire, England

  @virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!

• 
  Jamie (@jamierudge) reported 45 minutes ago from Cheltenham, England

  @virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠

• 
  The Michael Hunt (@MichaelAlanHunt) reported 47 minutes ago from Gloucestershire, England

  @virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!

• 
  Jon Bassett (@twisterssister) reported 48 minutes ago from Gloucestershire, England

  @virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 53 minutes ago from Brockworth, England

  @virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,

• 
  booksbythewoods (@booksbythewoods) reported 57 minutes ago from Cheltenham, England

  @virginmedia Morning, it's still not working I'm afraid. Same situation as yesterday

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola Hughes (@xxxxnickyxxxxxx) reported 5 minutes ago

  @virginmedia please advise what is going on with the intermittent broadband in the Evesham area. It is making WFH really difficult and your service checker states you are looking it to it, it improves and then the same thing happens and I am again advised the same thing

• 
  C Morris (@crm_uk) reported 6 minutes ago

  @Benleo @virginmedia Yep 💯 percent. Worst is when the Indian call centre says password is wrong because they don't understand and you're having to break up your English for them 🙈

• 
  Sue Trickett/Green (@skgreennz) reported 7 minutes ago

  @virginmedia But your customer services have take 2 months and they lie

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 7 minutes ago

  @virginmedia Hi my contract is ending soon can anyone help me get a better price ?

• 
  Martin Harrison (@MartHarrison) reported 11 minutes ago

  @Benleo @virginmedia Yeah…the internet speed was great but the rest was totally awful based on my only experience with them…when asked I tell folk to avoid them👍

• 
  John Mercer (@Merse2506) reported 11 minutes ago

  @virginmedia After a week after transfer I still have no NETFLIX. They said 24 hours a week ago. I am a Kylie fanand have already missed promos and now going to miss the show promoted for the past few weeks. If i miss it i will never trust VM again.

• 
  𝕷𝖞𝖓𝖓𝖎𝖊 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@Haxter000) reported 15 minutes ago

  @Benleo @virginmedia I was the same, am I getting a refund for no service 🤔 I doubt it...

• 
  Philip Clarkson (@PJClarkson) reported 19 minutes ago

  @Benleo @virginmedia I’ve had this same issue!! I couldn’t understand any of the customer services advisers.

• 
  Peter mcgoldrick (@PetermcRed) reported 19 minutes ago

  @Benleo @virginmedia I had to take them to an independent arbitration for compensation. My internet didn't work properly from day 1. They didn't fix it, so I refused to pay my outstanding bill and switched immediately to BT. They kept sending me threatening emals. I won my case.

• 
  godisgood (@ed2dfc1b030e4cb) reported 20 minutes ago

  @Benleo @virginmedia I agree Ben cancelled my virgin atrocious service go to Trust pilot I would have given them - 1000 but can’t go lower than 1 but you can leave feedback it’s important to warn other people .