Virgin Media

Virgin Media Outage Report in Stroud, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stroud, Gloucestershire, England 03/11/2026 18:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stroud, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Internet
United KingdomGloucester TV
United KingdomGloucester Internet
United KingdomCheltenham Phone
United KingdomCheltenham Phone
United KingdomCheltenham Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • Jamesmapendo James Masters (@Jamesmapendo) reported from Cheltenham, England

    @virginmedia called virgin to discuss my existing deal, could hardly understand him, was put on hold for a long time without explanation and he came back with a better deal but again was very hard to understand. Terrible service, looking around.

  • terry1hemmings Terry Hemmings (@terry1hemmings) reported from Quedgeley, England

    @CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @moizmehek @virginmedia I am getting 10 Mbps against advertised speed of 108 Mbps by @virginmedia Not sure if @ASA_UK and/or @Ofcom can help as @virginmedia refuse to handle faults of WiFi and can't leave penalty free unless handled by faults team.

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    @virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail

  • MichaelAlanHunt Michael (@MichaelAlanHunt) reported from Gloucestershire, England

    @Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down

  • CharmedWatson83 Emma Watson (@CharmedWatson83) reported from Longford, England

    @virginmedia Media, problems still hasn’t been resolved

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still crap service. It comes and goes not constant so annoying

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still no service. All fast sleep or watching tv to worry about customers

  • che_Gaston che_Gaston (@che_Gaston) reported from Gloucestershire, England

    @virginmedia down again! #ShameOnYou

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again in GL52 3ND. Cancelling ASAP

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk

  • DebbieMarksey Debbie Marks (@DebbieMarksey) reported from Quedgeley, England

    @virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for

  • GQuinson gaetan (@GQuinson) reported from Cheltenham, England

    @virginmedia @virginmedia how come from 350mb down to 65mb last two day any issue in the area

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!

  • CandiaMcKormack Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, England

    Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.

  • Macker202 Chris (@Macker202) reported from Gloucestershire, England

    @virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • misavt Misa von Tunzelman (@misavt) reported

    @virginmedia customers watch out. We keep getting calls from people saying they’re from Virgin tech dept wanting to fix our intermittent internet connection. Whilst we do have this problem, I’m pretty sure these are scam calls as they hang up when I ask for proof of their ID.

  • searles_rachel Rachel Searles (@searles_rachel) reported

    @virginmedia I want to be able to put food on the table. Your services aren’t accessible to those, who like me, have little if any money spare each month. Customer relations acknowledged i was in a queue but then didn’t respond to the chat I was transferred to!

  • UhItsLoki Loki. 💥 (@UhItsLoki) reported

    @virginmedia No internet, not able to make payment cause **** is down... annoying

  • MarshalStephens Marshall Stephens (@MarshalStephens) reported

    @virginmedia Spoke to helpful person but the issues not resolved, transferred me to a different team and my call was dropped, got a "please enter the employee number" prompt and then cut off.

  • paulistalondon Thiago Elias Pereira (@paulistalondon) reported

    another day connected to my 4g - I still don't understand why I bother paying for @virginmedia service when WIFI is constantly down.... #ShameOnYou

  • gerrowadat Dave O'Connor (@gerrowadat) reported

    Getting a letter about a full day virgin media outage, being smug at having a failover connection because home is now office for the foreseeable.

  • CarefreeOl OA (PS5 Owner) (@CarefreeOl) reported

    If you have Virgin Media in your area I highly recommend you get it instead of @SkyUK I pay for fibre optic internet and have never got over 10mbps since I moved in. Engineer just been sent to my address to ‘fix it’ left after completion and now I get 2mbps...

  • LeaFourmaux Léa (@LeaFourmaux) reported

    @virginmedia No, no one came back then the chat closed because the service was closed...

  • lexymayjust Lexy Chuol 💕 (@lexymayjust) reported

    @virginmedia is the WORST service in the WORLD. 😭

  • richard_rwm Richard May (@richard_rwm) reported

    @virginmedia Are you wilfully missing the point? I have spoken to your customer service people a number of times and they have been no help at all and I have got precisely nowhere at all as I still have no internet and TV! Why should I ring them again?