Virgin Media outages and service status in Stroud, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Stroud, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- The most recent signal from this area was received Apr 20, 3:57 PM GMT+1.
- TV (74%)
- Internet (16%)
- E-mail (5%)
- Wi-fi (5%)
The latest reports from users having issues in Stroud come from postal codes GL5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stroud, England
The most recent Virgin Media outage reports came from the following cities: Stroud, Gloucester, and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud
|
Internet | 16 hours ago |
|
Gloucester
|
Internet | 8 days ago |
|
Gloucester
|
Internet | 8 days ago |
Community Discussion
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Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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David Crebbin (@outtheratrace49) reported from Cheltenham, EnglandI’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?
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Andy Gent (@andygent) reported from Gloucestershire, England@virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home
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James Lawlor (@TheJamesLawlor) reported from Brockworth, England@virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick
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Dominic Williams (@DomWUK) reported from Painswick, EnglandCongratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,
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👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucester District, EnglandUSELESS!! @virginmedia down around our area AGAIN! & apparently it's a widespread thing! As if we don't pay enough for the pleasure 🤬🤬
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Shôn Douglas (@shon_douglas) reported from Cheltenham, England@virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.
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Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England@virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus
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Hannah x (@Hannah_S39) reported from Cheltenham, England@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology
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Ian Watson (@WattsChelt) reported from Brockworth, England@virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint
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Emma Watson (@CharmedWatson83) reported from Longford, EnglandJust spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
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Joe Harper (@joe_joeharper) reported from Cheltenham, England@Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia The problem I'm having is that there is an awfully long wait to connect with a human, who seems to be speaking under water into a bucket, and it's a struggle to understand them, how do I connect to someone who is in the UK?
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Richard Goddard (@BlueMoonMod) reported from Brockworth, EnglandPlease can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia
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mitanshu (@mitanshu) reported from Gloucestershire, England@virginmedia poor broadband connection at the moment. Is there a known issue ?
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booksbythewoods (@booksbythewoods) reported from Cheltenham, England@virginmedia Morning, it's still not working I'm afraid. Same situation as yesterday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Milroy (@Seanster1984) reported@virginmedia why are you telling people to get a booster after upgrading to 360 when a box is connected to its router through Ethernet cable? Ethernet connection is better. Wi-Fi is a luxury. People are paying over odds for service but you want them to pay more? Get a grip!!
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mancs boi (@DjmarkieT) reported@TheSun @DailyMirror @ManchesterEven why is no one reporting about the fact virgin media broadband and TV has been down since 2pm friday with no updates to customers an absolute joke! #virginmedia
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David Whiteside (@yardley_canary) reported@virginmedia are in top 3 worst companies I've ever had the misfortune to deal with. They may even be top. Rude, expensive, evasive, and unreliable. What started as a simple investigation into switching for cost reasons has now made me resolute in my decision! Disgusting!
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Kris Coates (@FyldesHardest) reported@virginmedia please train your staff to do their job and not waste two hours of my time messaging three agents only for them not to resolve an issue. I just want to cancel, it's that simple.
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AlexFFS (@AlexBMastro) reported@virginmedia I find it unacceptable that a service that costs £50 per month has an outage on a weekly basis... current outage has been going on since Friday night, nearly 24 hours already without a working connection. how is this possible ? And on a weekend as well
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John Mercer (@Merse2506) reported@virginmedia Its happen8ng again tiday buffering, tbis channel has failed what is goingnon? Tnere is notbing 9n my network except my phone and i am pato g fie Virgins fastest download speed. This is shocking service.
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Jenny Roberts (@Miss_JRO85) reported@virginmedia This would have been useful to know but I wasn’t told this by any of the 4 agents I spoke to. An engineer called me to explain he had fixed the issue - a rusty screw stopping the connection for 8 houses. He was super helpful. Shame no one on the phone could be clear and helpful.
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Jenny Roberts (@Miss_JRO85) reported@virginmedia no WiFi since 7am yesterday. Engineer appointment cancelled without me being told. I’ve now been told wait 48 more hours to see if the problem fixes itself. 4 hours on the phone to customer service and just been hung up on. Awful customer service.
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Adz (@MrAdz259) reported@virginmedia I was informed by a customer service rep, that my service would be disconnected on April 16th, after notifying on March 16th, that I had switched providers via one touch switch.
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Jamie Friery (@TheJamieFriery) reported@virginmedia any particular reason why I received no response from your executive team for 2 days? Must say, level of customer service is appalling and I think maybe I'd be better off with @SkyUK