Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester.

City	Problem Type	Report Time
Gloucester	E-mail	6 days ago
Gloucester	E-mail	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Richard Goddard (@BlueMoonMod) reported 25 seconds ago from Brockworth, England

  If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

• 
  Pippa 🇪🇺 (@pippameekings) reported 2 minutes ago from Gloucestershire, England

  @virginmedia Problems in the GL14BG area, is this being looked into? TiVo keeps rebooting

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 7 minutes ago from Gloucestershire, England

  Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬

• 
  David Crebbin (@outtheratrace49) reported 8 minutes ago from Cheltenham, England

  I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?

• 
  Paul (@paulhewlett1983) reported 16 minutes ago from Gloucestershire, England

  @virginmedia I received it about a week about in the post, you tell me? Surely you must know as it’s been released. The box is prompting me to upgrade as instructed on the Home Screen of the menu! But it does not work. Any help at this point is greatly appreciated

• 
  Gareth Balmer (@garethbalmer) reported 22 minutes ago from Gloucester District, England

  @virginmedia how broken is the routing table this morning?

• 
  Claire Cleevely (@CCleevely) reported 25 minutes ago from Churchdown, England

  @virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful

• 
  Hannah x (@Hannah_S39) reported 27 minutes ago from Cheltenham, England

  @virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡

• 
  Colette Etheridge (@Lettie73) reported 30 minutes ago from Quedgeley, England

  @virginmedia please can you provide the correct contact details for making a complaint.

• 
  Calzeh♛ (@Cxlzeh) reported 34 minutes ago from Cheltenham, England

  Doubt I’ll be streaming today because of virgin media going down...

• 
  Sarah Kemmett 🧜‍♀️🥂🦄 (@sarahk0905) reported 40 minutes ago from Gloucestershire, England

  Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?

• 
  Hannah 💃🏼 (@Hannah_S39) reported 41 minutes ago from Cheltenham, England

  Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha

• 
  Danny (@NoNotLoganPaul) reported 41 minutes ago from Gloucestershire, England

  @virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.

• 
  booksbythewoods (@booksbythewoods) reported 42 minutes ago from Cheltenham, England

  @virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change

• 
  Ann Whitmore (@Whitmore1Ann) reported 42 minutes ago from Gloucestershire, England

  Virgin Media customer service - how I laugh! Don’t touch with a barge pole!

• 
  Dom the property finance chap (@DomSheahan) reported 43 minutes ago from Cheltenham, England

  @virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom

• 
  James Lawlor (@TheJamesLawlor) reported 48 minutes ago from Brockworth, England

  @virginmedia Yes that was one of the first things I done, no problems apparently

• 
  Ian Watson (@WattsChelt) reported 50 minutes ago from Cheltenham, England

  @virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 52 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?

• 
  Karl Timmis (@karl_timmis) reported 53 minutes ago from Gloucestershire, England

  @virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ^Gavstar^ (@Englandgav) reported 4 minutes ago

  Hey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue

• 
  Alison Baines (@AlisonBaines4) reported 6 minutes ago

  @virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?

• 
  Chris Wiper (@chris_wiper) reported 6 minutes ago

  @virginmedia @Bigdeano88 Hi @virginmedia I am experiencing the same issue?

• 
  Pure Hearted Human (@Graelwyn) reported 8 minutes ago

  @GoonerJo2201 @virginmedia It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

• 
  Zoe Smith (@ladyspeakerz) reported 8 minutes ago

  This country England a joke even children wouldn’t be as pathetic and immature as you lot Im going straight to the police again I’ve been told the names Ian jones Emma Vicky - Virgin media Laura - Virgin media Cheryl tweedy All criminals and been doing bad bad bad things They have to go to prison My only crime making these badly brought up cold rough chav women jealous I shall be naming names now and going to the police on Tuesday My mum and dad now awake something happening YOUR ***** LITTLE SECRET GETTING EXPOSED YOU NOT GETTING AWAY WITH IT ALL MESSED UP FOR MUCH LONGER YOUR SADISTIC SICK GAME IS OVER YOU SICK DISTURBED TWISTED HORRIBLE PSYCHOPATHIC LOSERS YOU NEED LOCKING UP ALL OF YOU FOR MY SAFETY

• 
  Peter (@Peter8150139807) reported 11 minutes ago

  Does virgin media have problems every day

• 
  Max Pallas (@SuddenLife) reported 14 minutes ago

  @gloucesterglass @virginmedia Mobile phone signal in Tewkesbury is virtually non existent. I can’t send SMS text inside my home, there no 5G, and I get a weak 4G on Tewkesbury bypass. Fortunately, I have good WiFi, YouFibre 900mb for £24 monthly.

• 
  Magnolia’s Art (@Magnoli23215778) reported 14 minutes ago

  @elldivino @virginmedia ****!

• 
  meg (@MeganJuliaaa_) reported 19 minutes ago

  @virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie

• 
  Robert Grace (@Beastial_Maggot) reported 21 minutes ago

  Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬