Virgin Media Outage Report in Stroud, Gloucestershire, England
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The latest reports from users having issues in Stroud come from postal codes GL5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Gloucester |
TV | |
| Cheltenham |
Internet | |
| Cheltenham |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Yes that was one of the first things I done, no problems apparently
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia Love when the connection to the messaging service is unavailable
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Rob Gue #blacklivesmatter #silenceisnotanoption
(@RobGueRAF) reported
from
Gloucestershire, England
@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
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David Crebbin
(@outtheratrace49) reported
from
Cheltenham, England
I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@ionasurveyor @virginmedia Virgin's customer service is quite frankly crap
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matt
(@battmalls) reported
from
Gloucestershire, England
@virginmedia broadband is completely down
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Calzeh♛
(@Cxlzeh) reported
from
Cheltenham, England
Doubt I’ll be streaming today because of virgin media going down...
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick
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Sarah Kemmett 🧜♀️🥂🦄
(@sarahk0905) reported
from
Gloucestershire, England
Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?
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Jeff Stelling🎙
(@FoodAndFifa99) reported
from
Gloucestershire, England
@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet
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Anya Wood PR
(@WoodyWitters) reported
from
Cheltenham, England
@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
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Jen -Zumba_Kids with Jen
(@Jen_M0nt) reported
from
Cheltenham, England
Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia please can you provide the correct contact details for making a complaint.
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Chris
(@PurpleSir) reported
from
Cheltenham, England
@virginmedia And it's gone down again 😟
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Davenport
(@millwallnick80) reported
@virginmedia Data yes still messed up polite version phone calls and signal yes and no signal shows but people can't always ring me. Man from higher tech tried 1st time it wouldn't ring 2nd time it rang so I'd be lying if answered directly on that. Just pure frustration at me I'm going 1/2
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@powelaura
(@powelaura) reported
@virginmedia your customer service is so shocking that it is non existent!
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Gary Darbyshire
(@Dibba0151) reported
@virginmedia Hi I live on a road where some house are able to have access to your services under their postcode however my postcode cannot have access. Is this down to me living in a new build?
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Hazel Wilson
(@Hazel3500Hazel) reported
@virginmedia It is EE as far as I know. I have live chatted and been told it is an EE outage in my postcode area
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🇮🇪⚪️#NunoOut
(@THFC_fan7) reported
@virginmedia Yes the south east of Ireland it was down from 1pm until 10pm
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tartan bunny
(@tartan_bunny) reported
Honestly gutted with Virgin Media. I've been trying to get ahold of them via phone and webchat which does not work. I finally gave up and filled in a form to the complaints team, my resolution being "please just give me a new router as the app tells me it doesn't support it."
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Sarah Barnes
(@Sarahbeer199) reported
@virginmedia What a carry on. I shall be changing provider as soon as I get home. Never known anything like this!
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Arcticwolf
(@wnxarcticwolf) reported
@virginmedia 2/2 to run further tests they said my modem was fine and the problem was with the green box across the street and said the street team would contact me they haven't and told me to ring 03303330444 it's an VERY annoying auto system what's on a loop saying enter my number
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John Simpson
(@JohnSimpsonBIM) reported
from
Gartcosh, Scotland
@virginmedia Broadband down in G69. Is this being looked at?
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Nick Davenport
(@millwallnick80) reported
@virginmedia through privacy people about virgin and mobile watchdog even waiting on deadlock letter but still time for that do. It's been issue after issue and lie misleading information so much so never know who's telling me the truth just want good service and be treated correctly 2/2