Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	Wi-fi	4 days ago
Gloucester	Total Blackout	5 days ago
Gloucester	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Richard (@Gooner_Richard) reported 5 seconds ago from Gloucestershire, England

  @virginmedia Hi, is there an issue with your online services at present? I don’t appear able to use Virgin TV Go. My TV and broadband services are both working fine.

• 
  Steve Barnes (@Barnsey02) reported 56 seconds ago from Quedgeley, England

  @virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?

• 
  Ian Watson (@WattsChelt) reported 57 seconds ago from Cheltenham, England

  @virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint

• 
  maiella (@maiellamipiace) reported 6 minutes ago from Gloucestershire, England

  @virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now

• 
  The Mayflower (@chunfkong) reported 10 minutes ago from Cheltenham, England

  @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 10 minutes ago from Gloucestershire, England

  Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬

• 
  Jon Bassett (@twisterssister) reported 11 minutes ago from Gloucestershire, England

  @virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me

• 
  Graham Fletcher (@1grahamfletcher) reported 17 minutes ago from Cheltenham, England

  @virginmedia About renewing my contract, and how you could help me

• 
  Ian Watson (@WattsChelt) reported 19 minutes ago from Cheltenham, England

  @virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint

• 
  The Michael Hunt (@MichaelAlanHunt) reported 20 minutes ago from Gloucestershire, England

  @ionasurveyor @virginmedia Virgin's customer service is quite frankly crap

• 
  N A T A L I E👼🏼 (@natsc0tt) reported 28 minutes ago from Cheltenham, England

  Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤

• 
  Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported 36 minutes ago from Gloucestershire, England

  @virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.

• 
  Shôn Douglas (@shon_douglas) reported 43 minutes ago from Cheltenham, England

  @virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.

• 
  David Crebbin (@outtheratrace49) reported 45 minutes ago from Cheltenham, England

  I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?

• 
  Paul (@paulhewlett1983) reported 45 minutes ago from Gloucestershire, England

  @virginmedia I received it about a week about in the post, you tell me? Surely you must know as it’s been released. The box is prompting me to upgrade as instructed on the Home Screen of the menu! But it does not work. Any help at this point is greatly appreciated

• 
  The Michael Hunt (@MichaelAlanHunt) reported 47 minutes ago from Gloucestershire, England

  @virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network

• 
  maiella (@maiellamipiace) reported 47 minutes ago from Gloucestershire, England

  Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!

• 
  tommytheoralsurgeon (@tfalees) reported 48 minutes ago from Cheltenham, England

  @virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?

• 
  Ian Watson (@WattsChelt) reported 49 minutes ago from Brockworth, England

  @virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?

• 
  Ann Whitmore (@Whitmore1Ann) reported 51 minutes ago from Gloucestershire, England

  @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clare Mackenzie (@SillymumClare) reported 2 minutes ago

  @markrmifsud @virginmedia Please provide details of the actual issue @virginmedia as it is clearly serious. Estimated fix in my area is now June 1st. That would be 5 days without broadband. Please don't reply from a script. Honesty and accountability are required for disruption on this level. Thank you.

• 
  JCC SOUTH (@JccSouth) reported 4 minutes ago

  @rpd_pacer @virginmedia @virginmedia customer service is woeful. With them since it was Telewest. Sky are much better and have got good offers on at the moment. Only time they were any good was after a death in the family when they weren't needed anymore! Good luck.

• 
  Alfie Pupper Esq 2 (@AlfiePupper) reported 7 minutes ago

  Hey @virginmedia how come the only part of your service that works consistently is billing? Posting on here because I have more chance of handcuffing a ghost than speaking to a human employee for help. Funny, cos when you wanted to sell your service we couldn’t get rid of you!

• 
  Frazzz (@FrazzzYT) reported 8 minutes ago

  Like you cannot make this BS up am sick of how bad @virginmedia are. Clearly your automatic systems are busted. And you're making staff do double work to fix ITS problems

• 
  Chezza O (@LonelyLondoner) reported 13 minutes ago

  @virginmedia 1. Router just loses network every few hours. So I come back from work and have to turn the router off and on. What an upgrade!!!! 2. Reconnecting takes 5 minutes which in itself is a nightmare stealing my joy. This was not the exciting upgrade Inexpected

• 
  Otherebecca (@otherebecca) reported 16 minutes ago

  @OliverGMcManus @virginmedia Offered me free Sim cards,stuff like that.I said it was fine and waited.Service was back in a few hours. Then I got an apology and refund for waiting at home. Now I just got another apology and another refund for the loss of internet/phone. Virgin is pretty rubbish.

• 
  Chidi Ebere (@okaibedi) reported 18 minutes ago

  Virgin media @virginmedia your network won’t let me enjoy the #UCLFinal. I have never been this terrified before!!!

• 
  John Priestley (@JohnPriestley70) reported 18 minutes ago

  @virginmedia I am trying to link. I can get as far as confirm transfer. After a few seconds I get an error message page saying something about expired, then it jumps to VM page with login. Could not get a screenshot of the error message, it disappeared that fast.

• 
  Robert Cashin (@robert_cashin) reported 19 minutes ago

  @virginmedia Service desk closed for the evening, so logging this here. Broadband and television down in B24 8RB. TV shows a code CS2004. WiFi hub flashing red and TV box flashing a symbol with two arrows. Have rebooted WiFi, but this has made no difference.

• 
  JoeyJoe (@joeyjoe93) reported 22 minutes ago

  If you are a Virgin Media TV customer you can watch the Champions League final for free on Channel 526 today #Arsenal #UCL