Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester, and Stroud.

City	Problem Type	Report Time
Cheltenham	Internet	11 hours ago
Gloucester	Internet	6 days ago
Cheltenham	Wi-fi	7 days ago
Gloucester	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  sarah 💙 (@swebb1979) reported 35 seconds ago from Gloucestershire, England

  @westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!

• 
  Richard Goddard (@BlueMoonMod) reported 2 minutes ago from Brockworth, England

  @virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 2 minutes ago from Brockworth, England

  @virginmedia The problem I'm having is that there is an awfully long wait to connect with a human, who seems to be speaking under water into a bucket, and it's a struggle to understand them, how do I connect to someone who is in the UK?

• 
  Ian Watson (@WattsChelt) reported 15 minutes ago from Cheltenham, England

  @virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint

• 
  Emma Watson (@CharmedWatson83) reported 15 minutes ago from Longford, England

  Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

• 
  Ian Watson (@WattsChelt) reported 17 minutes ago from Cheltenham, England

  @virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.

• 
  Richard (@Gooner_Richard) reported 26 minutes ago from Gloucestershire, England

  @kel14bt @WestBromEL Glad you got it sorted. I used to work for Virgin Media as an engineer. For it to take as long as it has, it will have been a network fault, which is much harder to solve than at the end user’s property (which I did). They could definitely communicate this better to customers.

• 
  Paul (@paulhewlett1983) reported 28 minutes ago from Gloucestershire, England

  @virginmedia I received it about a week about in the post, you tell me? Surely you must know as it’s been released. The box is prompting me to upgrade as instructed on the Home Screen of the menu! But it does not work. Any help at this point is greatly appreciated

• 
  Hannah x (@Hannah_S39) reported 29 minutes ago from Cheltenham, England

  @virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡

• 
  Dr Paul Atkinson (@DrPaulAtkinson) reported 30 minutes ago from Cheltenham, England

  @vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!

• 
  Shôn Douglas (@shon_douglas) reported 31 minutes ago from Cheltenham, England

  @virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.

• 
  Steve Barnes (@Barnsey02) reported 33 minutes ago from Quedgeley, England

  @virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?

• 
  Krystyna Wynn (@KW_GuinnessH) reported 34 minutes ago from Gloucestershire, England

  @virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 37 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

• 
  Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported 38 minutes ago from Gloucestershire, England

  @virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.

• 
  Chris (@Beardedwelsh) reported 48 minutes ago from Gloucestershire, England

  Every day around this time by business Virgin Broadband goes down... 😩 Just why? @virginmedia #virginbroadbandissues

• 
  Andy Gent (@andygent) reported 49 minutes ago from Gloucestershire, England

  @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

• 
  Gareth Balmer (@garethbalmer) reported 51 minutes ago from Gloucester District, England

  @virginmedia how broken is the routing table this morning?

• 
  Matt (@Duranium1991) reported 52 minutes ago from Gloucestershire, England

  @virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 58 minutes ago from Gloucestershire, England

  Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samet (@Samet_UK) reported 7 minutes ago

  Wifi has been down since 1 am and there still hasn’t been a satisfactory explanation for the issue. They just share a link for me to check if there’s an outage in the area. It says there is one, but no more information. It’s been nearly 12 hours. @virginmedia

• 
  Gold (@MoonwalkOnGold) reported 8 minutes ago

  But then again I saw a news report about @virginmedia customers this past week so I'm not surprised @VirginAtlantic is just as bad. Terrible!

• 
  steveo (@fluffybubbles73) reported 10 minutes ago

  If you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful

• 
  Ellie Winters #VoteBinface (@N104AP) reported 12 minutes ago

  clearing out under the bed to eventually throw out my broken frame and sleep on the floor, ive already found an old laptop and 2 broken disassembled virgin media wifi routers tf was i doing

• 
  Jordan || Dean Kinnie || (@ECTXPLXSM) reported 12 minutes ago

  I'm trying to be active but virgin media sucks sorry guysss

• 
  Jordan || Dean Kinnie || (@ECTXPLXSM) reported 12 minutes ago

  @virginmedia @TheRealRokib Its been down for some people for days this isnt quick enough

• 
  James Washington (@Rei_Never) reported 13 minutes ago

  @Stsantek @virginmedia This is mental. When I moved house, over a decade ago now, they were upfront with the contract. However, they did indeed massively screw up - cancelled the DD for the new contract, left the old one in place, I was still paying for the old service. Took 6 months to fix.

• 
  That Autistic Guy 🇬🇧 🇮🇱 🎗 (@thatautisticguy) reported 15 minutes ago

  @Stsantek @virginmedia Lemme guess? Indian call centre full of scumbags who have no concept of english, customer service or anything else thats civilised?

• 
  HENRY BAKER (@rizzles066) reported 16 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK i recently left virgin media they are not a good service provider when trying to end the contract, try getting help with family member or even a lawyer or cab which are very good

• 
  MH (@MhMyxacc444) reported 16 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virgin media are awful