Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.

City	Problem Type	Report Time
Gloucester	TV	3 days ago
Gloucester	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 37 seconds ago from Gloucestershire, England

  This problem with @virginmedia programmes screwing up had best be sorted before the Euros kick off in a bit.... Struggling to find something of worth to watch atm. Thank god not all channels aren't screwed 🤬😤🤬😤

• 
  Hammerdan (@Hammerdan13) reported 2 minutes ago from Cheltenham, England

  @virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!

• 
  maiella (@maiellamipiace) reported 3 minutes ago from Gloucestershire, England

  @virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now

• 
  Paul (@paulhewlett1983) reported 8 minutes ago from Gloucestershire, England

  @virginmedia I received it about a week about in the post, you tell me? Surely you must know as it’s been released. The box is prompting me to upgrade as instructed on the Home Screen of the menu! But it does not work. Any help at this point is greatly appreciated

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 10 minutes ago from Brockworth, England

  @virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain

• 
  Ian Watson (@WattsChelt) reported 13 minutes ago from Cheltenham, England

  @virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 17 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

• 
  The Michael Hunt (@MichaelAlanHunt) reported 18 minutes ago from Gloucestershire, England

  @ionasurveyor @virginmedia Virgin's customer service is quite frankly crap

• 
  Ian Watson (@WattsChelt) reported 19 minutes ago from Cheltenham, England

  @virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint

• 
  Emma Watson (@CharmedWatson83) reported 20 minutes ago from Longford, England

  Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

• 
  Gareth Balmer (@garethbalmer) reported 21 minutes ago from Gloucester District, England

  @virginmedia how broken is the routing table this morning?

• 
  N A T A L I E👼🏼 (@natsc0tt) reported 25 minutes ago from Cheltenham, England

  @virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.

• 
  James Lawlor (@TheJamesLawlor) reported 25 minutes ago from Brockworth, England

  @virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here

• 
  Karl Timmis (@karl_timmis) reported 42 minutes ago from Gloucestershire, England

  @virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?

• 
  sarah 💙 (@swebb1979) reported 46 minutes ago from Gloucestershire, England

  @virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint

• 
  Eve (@rock_chick72) reported 46 minutes ago from Gloucestershire, England

  @virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.

• 
  Jamie (@jamierudge) reported 50 minutes ago from Cheltenham, England

  @virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠

• 
  Hannah x (@Hannah_S39) reported 56 minutes ago from Cheltenham, England

  So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM

• 
  James Lawlor (@TheJamesLawlor) reported 59 minutes ago from Brockworth, England

  @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

• 
  Anya Wood PR (@WoodyWitters) reported 60 minutes ago from Cheltenham, England

  @virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola James (@nicolajames38) reported 5 minutes ago

  @virginmedia I have reported 7 times now I need damaged cable burying under hardcore as having tarmac being laid tomorrow and still the Indian call centre cannot sort out my problem!!!! Unreal and past a joke now - customer service is shocking and I want a call back from England

• 
  P.J (@creepingjesus00) reported 6 minutes ago

  @virginmedia Hi sent you a DM due to lower speeds on broadband but paying for a 1gig service.

• 
  Dean Risley (@dean_risley) reported 6 minutes ago

  @virginmedia my wireless router was upgraded by you because it was old. Installed new & now have less wifi coverage at my home than before. Engineer attends & recommends 2 boosters, have now spoken to customer services on several occasions & made a complaint but still waiting !!

• 
  DJ Dilla (@DJDillaBSR) reported 6 minutes ago

  @virginmedia are there currently problems in the Bristol area?

• 
  Alan Roberts (@AlanRob68902430) reported 10 minutes ago

  @alexand979677 @virginmedia grounds to terminate the contract folks

• 
  Cookie (@chrissincl29564) reported 15 minutes ago

  @virginmedia @CliveR39 Everyone knows there is an issue don’t play dumb!

• 
  Philip Drury (@septembercott) reported 16 minutes ago

  Now I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia

• 
  Kendall 💀 (@NightAtKendalls) reported 16 minutes ago

  My internet provider is so **** that I’m now penalised in Overwatch because it started raining, are you kidding me @virginmedia ??? It was my FIRST MATCH. I even have one of your stupid boosters Absolutely abysmal

• 
  johngunn (@johngunn2) reported 18 minutes ago

  @virginmedia @CliveR39 The last time I checked a couple of days ago it gave an estimated fix of 28th August. Which considering it’s been at least a week since it went down is a considerable length of time to not receive the service we’re paying for.

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 22 minutes ago

  @NightAtKendalls @virginmedia Dump em mate service is shite