Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	TV	2 days ago
Gloucester	TV	3 days ago
Gloucester	TV	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  tommytheoralsurgeon (@tfalees) reported 4 minutes ago from Cheltenham, England

  @virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?

• 
  maiella (@maiellamipiace) reported 8 minutes ago from Gloucestershire, England

  Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!

• 
  Danny (@NoNotLoganPaul) reported 9 minutes ago from Gloucestershire, England

  @virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.

• 
  EMMΛ (@iemhouston) reported 13 minutes ago from Gloucestershire, England

  @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

• 
  Hannah x (@Hannah_S39) reported 18 minutes ago from Cheltenham, England

  @virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡

• 
  Gareth Balmer (@garethbalmer) reported 26 minutes ago from Gloucester District, England

  @virginmedia how broken is the routing table this morning?

• 
  Alex Bennett (@AlexBennettUK) reported 27 minutes ago from Gloucestershire, England

  Over 40 minutes (and waiting mainly on hold) for @skytv to sort out the fact I can’t download any content. I’m apparently a “Diamond Customer” as I’ve been with sky for about 20 years. Not for much longer. @virginmedia what offers do you have for disgruntled Sky customers?

• 
  Richard Goddard (@BlueMoonMod) reported 30 minutes ago from Brockworth, England

  @virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable

• 
  Hammerdan (@Hammerdan13) reported 32 minutes ago from Cheltenham, England

  @virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!

• 
  James Lawlor (@TheJamesLawlor) reported 34 minutes ago from Brockworth, England

  @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

• 
  Dave.C 🏴‍☠️#FBPE #Rejoin (@Davinci9999C) reported 37 minutes ago from Cheltenham, England

  @virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.

• 
  Emma Watson (@CharmedWatson83) reported 40 minutes ago from Longford, England

  Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

• 
  Dominic Williams (@DomWUK) reported 43 minutes ago from Painswick, England

  .@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 44 minutes ago from Gloucester District, England

  USELESS!! @virginmedia down around our area AGAIN! & apparently it's a widespread thing! As if we don't pay enough for the pleasure 🤬🤬

• 
  Margaret Joseph 💙 (@Foxelms) reported 49 minutes ago from Gloucestershire, England

  @virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.

• 
  James Lawlor (@TheJamesLawlor) reported 53 minutes ago from Brockworth, England

  @virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here

• 
  James Lawlor (@TheJamesLawlor) reported 54 minutes ago from Brockworth, England

  @virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet

• 
  sarah 💙 (@swebb1979) reported 58 minutes ago from Gloucestershire, England

  @virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint

• 
  Steve Barnes (@Barnsey02) reported 58 minutes ago from Quedgeley, England

  @virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?

• 
  Graham Fletcher (@1grahamfletcher) reported 59 minutes ago from Cheltenham, England

  @virginmedia About renewing my contract, and how you could help me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex (@Ahead18251112) reported 2 minutes ago

  @repeatall @virginmedia @K_simple_k Upgrading? Major outage?

• 
  tom (@DBposer) reported 5 minutes ago

  @O2 ever since you merged with @virginmedia your service is ******* shite, sort it out

• 
  hellooooooooo (@debski2222) reported 8 minutes ago

  @BriefcaseMike @virginmedia I hope it comes back on for you ASAP. That's the trouble with these companies, you're late with a payment and they're all over you. But if they fail to provide service they shrug their shoulders.

• 
  John M Hunt (@Johnmhunt) reported 8 minutes ago

  @virginmedia your V360 upgrade system is broken. It took me 3 days of chat to arrange my upgrade and I’ve ordered it for my dad and he’s not received the remotes despite ordering on 2 May. I can’t face the pain of going through a chat and details authorisation again.

• 
  rebecca ann jarvis (@rebeccaann1989) reported 9 minutes ago

  @O2 hi is there a reason why I keep getting asked to link a virgin media account to use my o2 account when all I want to do is use my rewards towards my data bundle next month, neither of the apps will just let me use my phone number to login and use my rewards

• 
  Darren Green (@darreng3007) reported 12 minutes ago

  @virginmedia Had a new box delivered and installed today, since installation all channels are unavailable with code 100:70 being shown on screen. Been waiting for a response since 2:15pm and still no contact from either the quoted phone number or web messaging system, very poor service.

• 
  Ant Trevers-Footitt (@FootittAnt) reported 13 minutes ago

  @virginmedia ITV still down

• 
  happy city fan (@pjpar) reported 14 minutes ago

  @virginmedia Literally switched to sky today as your cs team are crap.

• 
  rebecca ann jarvis (@rebeccaann1989) reported 16 minutes ago

  @O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one

• 
  Jayne Catherall (@jayneycee) reported 16 minutes ago

  @virginmedia This is why we left you and went with @skytv as your service had become so unreliable