Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.

City	Problem Type	Report Time
Gloucester	TV	8 days ago
Gloucester	Internet	13 days ago

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Graham Fletcher (@1grahamfletcher) reported 12 minutes ago from Cheltenham, England

  @virginmedia About renewing my contract, and how you could help me

• 
  Ann Whitmore (@Whitmore1Ann) reported 14 minutes ago from Gloucestershire, England

  Virgin Media customer service - how I laugh! Don’t touch with a barge pole!

• 
  Dominic Williams (@DomWUK) reported 17 minutes ago from Painswick, England

  .@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.

• 
  Sarah Kemmett 🧜‍♀️🥂🦄 (@sarahk0905) reported 17 minutes ago from Gloucestershire, England

  Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?

• 
  Joe Harper (@joe_joeharper) reported 21 minutes ago from Cheltenham, England

  @Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.

• 
  𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 (@FasbytesReality) reported 22 minutes ago from Cheltenham, England

  @virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?

• 
  David Crebbin (@outtheratrace49) reported 23 minutes ago from Cheltenham, England

  I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?

• 
  K (@serebro333) reported 25 minutes ago from Gloucestershire, England

  @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

• 
  maiella (@maiellamipiace) reported 28 minutes ago from Gloucestershire, England

  @virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?

• 
  Joe Harper (@joe_joeharper) reported 29 minutes ago from Cheltenham, England

  @virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!

• 
  Ian Watson (@WattsChelt) reported 31 minutes ago from Cheltenham, England

  @virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint

• 
  Ian Watson (@WattsChelt) reported 42 minutes ago from Cheltenham, England

  @virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.

• 
  Graham Fletcher (@1grahamfletcher) reported 42 minutes ago from Cheltenham, England

  @virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!

• 
  Jen -Zumba_Kids with Jen (@Jen_M0nt) reported 42 minutes ago from Cheltenham, England

  Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

• 
  James Lawlor (@TheJamesLawlor) reported 43 minutes ago from Brockworth, England

  @virginmedia Yes that was one of the first things I done, no problems apparently

• 
  N A T A L I E👼🏼 (@natsc0tt) reported 46 minutes ago from Cheltenham, England

  Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 48 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

• 
  Hannah 💃🏼 (@Hannah_S39) reported 55 minutes ago from Cheltenham, England

  Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha

• 
  Hannah x (@Hannah_S39) reported 55 minutes ago from Cheltenham, England

  So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM

• 
  The Michael Hunt (@MichaelAlanHunt) reported 57 minutes ago from Gloucestershire, England

  @virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  carys 🍊 (@syrachg) reported 5 minutes ago

  @virginmedia please can you help me - I can’t register for an account which means I can’t check bills

• 
  Mark senior (@Msenior89Senior) reported 5 minutes ago

  @virginmedia absolute joke of a service, cant watch the rugby league again!! When are you going to sort out these issues its beyond a joke!

• 
  Leigh Gow (@LeighHutch90) reported 5 minutes ago

  Why is the sky sports+ red button option still terrible? @virginmedia

• 
  Movies4life (@Moviestvlife) reported 6 minutes ago

  @virginmedia I’ve had no WiFi for 2 days you’re now saying it’s gonna take until Friday to fix

• 
  Sarah Poyntz (@sarah1986) reported 10 minutes ago

  @ryantegan @skytv We’ve just gone the other way, @virginmedia was not interested in keeping a customer of 10 years+, cost was literally going to double! We’ve switched to Sky but are ready to play flip flop between the 2 for the foreseeable as we know neither of them has any interest in loyalty!

• 
  Anand Gupta (@anandcheam) reported 12 minutes ago

  @virginmedia can you spend some money on customer care so they can answer calls / chats and LISTEN when they do ? You guys sent me 2016 router box when the agreement was to send the latest and now no one is licking up the phone, is that joke? @Ofcom British regulators need to penalise where it starts hurting the service company. Like they do in the USA, 100s of millions of pounds or billions. Not peanuts.

• 
  Habbott :-) 🇺🇦 (@BeakyTweeter) reported 13 minutes ago

  @virginmedia Help!! Our neighbours are Virgin installed but they said cables were needed as no-one on the street had it. Our Virgin connection at the gate has now been cut off!!!!!

• 
  Cathrine Robinson (@Cathrin56707799) reported 15 minutes ago

  @virginmedia hi I have not received the new wi Fi hub but received a message that the existing hub will stop working can you help please

• 
  Philip Drury (@septembercott) reported 17 minutes ago

  Now I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia

• 
  Aashish Joshi (@73Joshi) reported 17 minutes ago

  @virginmedia are you guys doing firmware updates? Router has green flashing lights and typically it’s outside your support hours