Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	Internet	2 days ago
Cheltenham	Wi-fi	3 days ago
Gloucester	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Ian Watson (@WattsChelt) reported 23 seconds ago from Cheltenham, England

  @virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint

• 
  Ian Watson (@WattsChelt) reported 30 seconds ago from Cheltenham, England

  @virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint

• 
  Graham Fletcher (@1grahamfletcher) reported 2 minutes ago from Cheltenham, England

  @virginmedia About renewing my contract, and how you could help me

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 3 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

• 
  Graham Fletcher (@1grahamfletcher) reported 10 minutes ago from Cheltenham, England

  @virginmedia No they can’t help

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 10 minutes ago from Brockworth, England

  @virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight

• 
  Jon Bassett (@twisterssister) reported 20 minutes ago from Gloucestershire, England

  @virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me

• 
  Ian Watson (@WattsChelt) reported 23 minutes ago from Cheltenham, England

  @virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 26 minutes ago from Brockworth, England

  @virginmedia The problem I'm having is that there is an awfully long wait to connect with a human, who seems to be speaking under water into a bucket, and it's a struggle to understand them, how do I connect to someone who is in the UK?

• 
  David Crebbin (@outtheratrace49) reported 27 minutes ago from Cheltenham, England

  I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?

• 
  K (@serebro333) reported 27 minutes ago from Gloucestershire, England

  @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

• 
  The Michael Hunt (@MichaelAlanHunt) reported 32 minutes ago from Gloucestershire, England

  @virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!

• 
  sarah 💙 (@swebb1979) reported 33 minutes ago from Gloucestershire, England

  @westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 34 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?

• 
  Ann Whitmore (@Whitmore1Ann) reported 36 minutes ago from Gloucestershire, England

  @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

• 
  James Clarke (@Fun_and_James) reported 38 minutes ago from Gloucestershire, England

  @virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?

• 
  Richard Kean (@richkean) reported 46 minutes ago from Cheltenham, England

  @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

• 
  matt (@battmalls) reported 48 minutes ago from Gloucestershire, England

  @virginmedia broadband is completely down

• 
  Calzeh♛ (@Cxlzeh) reported 54 minutes ago from Cheltenham, England

  Doubt I’ll be streaming today because of virgin media going down...

• 
  Jen -Zumba_Kids with Jen (@Jen_M0nt) reported 55 minutes ago from Cheltenham, England

  Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darktrace Cyber Security (@DarktraceCm56u) reported 11 minutes ago

  @Keiran_Mark @virginmedia Do you have any evidence 🧾or proof regarding your scammed issue??

• 
  Bri Bri (@soup_gravy) reported 18 minutes ago

  I need a new broadband provider, so fed up of dealing with daily outages with @virginmedia Never known a company to be this terrible. Paying for Gig1 Volt yet I can barely even get 50mbps download speed. Engineer visit booked, wait in and no one turns up or even communicates

• 
  Liam (@kestrel89B) reported 18 minutes ago

  @BBCNews @virginmedia make it so difficult to actually speak with a human. They love a #bot chat. Always upping the #contract and never actually have a valid reason. #virginmedia

• 
   Gary Freemantle (@Gary_Freemantle) reported 19 minutes ago

  @virginmedia in light of @Ofcom ruling, will you now be refunding the 6 months you continued to take from my bank account by DD after I moved house and cancelled out of contract? Especially as even after a 4 hour call you were still transferring me to ‘someone who could help’

• 
  Victor (@winningearly) reported 19 minutes ago

  Virgin Media O2 has acknowledged that its customer service fell below expected standards during the period investigated. The company says it has since made significant improvements to its cancellation processes, customer service operations and staff training.

• 
  Mike B (@BonesE78) reported 21 minutes ago

  Good!!!! Can you fine @virginmedia for their crap broadband keep dropping out!!!

• 
  josef (@jomas1704) reported 23 minutes ago

  @virginmedia sort your horrible internet out 👍🏻

• 
  Barry Stevens (@BarryStevens75) reported 25 minutes ago

  @virginmedia @virginmedia message sent midday today and no response not the best customer care

• 
  Charley Northwood (@CharleyNorthwo2) reported 25 minutes ago

  Problem with this is £28M is probably small pocket change to @virginmedia. They will laugh it off and carry on as they have been. What should have happened is a ban on signing up new customers for a period, say 6 months. That might have concentrated their minds a bit.

• 
  Lyn Prodger (she/her) (@Prodgey) reported 26 minutes ago

  @virginmedia another estimated fix date for WD3 been and gone and still no resolution. It’s now been down for over 2 weeks. When will it be up and running. Don’t tell me to DM. I’ve tried countless times but get no response. Can I purchase a TP link and sim and get refunded