Virgin Media outages and service status in Stroud, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Stroud, including 0 direct reports.
- The most common problems reported in this area mention Internet and E-mail.
- Internet (83%)
- E-mail (17%)
The latest reports from users having issues in Stroud come from postal codes GL5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stroud, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Stroud, and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester
|
Internet | 9 days ago |
|
Gloucester
|
Internet | 12 days ago |
|
Gloucester
|
14 days ago | |
|
Stroud
|
Internet | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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N A T A L I E👼🏼 (@natsc0tt) reported from Cheltenham, England@virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia 1. I never get to speak to someone who speaks English as their mother tongue, 2. Despite being a customer for a number of years and spending more than £100 a month, I have been hit with a late payment charge because I had a heart attack and was in hospital,
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Andy Gent (@andygent) reported from Gloucestershire, England@virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home
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Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England@virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄
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Jen -Zumba_Kids with Jen (@Jen_M0nt) reported from Cheltenham, EnglandAaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@ionasurveyor @virginmedia Virgin's customer service is quite frankly crap
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Shôn Douglas (@shon_douglas) reported from Cheltenham, England@virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.
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mitanshu (@mitanshu) reported from Gloucestershire, England@virginmedia poor broadband connection at the moment. Is there a known issue ?
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Richard Kean (@richkean) reported from Cheltenham, England@virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.
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Matt (@Duranium1991) reported from Gloucestershire, England@virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.
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James Lawlor (@TheJamesLawlor) reported from Brockworth, England@virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here
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Sarah Kemmett 🧜♀️🥂🦄 (@sarahk0905) reported from Gloucestershire, EnglandHi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,
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James Lawlor (@TheJamesLawlor) reported from Brockworth, England@virginmedia Yes that was one of the first things I done, no problems apparently
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Darren Baldwin (@darrenbaldwin) reported from Gloucestershire, EnglandShocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!
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Smithstaaaa (@Jolzski) reported from Gloucestershire, England@virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐
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Joe Harper (@joe_joeharper) reported from Cheltenham, England@virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G.Scotland 🏴 가일 🇰 K Drama Addict 🥰 (@theamayzingmrsM) reported@virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail
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El Guapo (@ElliotJackson11) reportedVirgin media being down for like 3 hours Jesus Christ!
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Steven Usher (@servesthesun) reported@virginmedia it’s quite literally impossible to sign into either your website or the app! Literally stuck in an endless loop of being asked to sign in but when I do it refreshes the page asking me to sign in
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Stanley Percival Simmonds (@simmo1024) reportedIn addition, ISP have controls that block content. Virgin Media for example have a fairly fine-tunable system. If you go into any school of college, their internet is filtered. The technology exists to enable the bill payer to control internet access. But of course this is not, and never has been about protecting children, it is about digital ID.
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LouLouTwo.Oh (@20Madders) reported@virginmedia well done virgin media… you’ve been faffing about with a broadband and tv issue for the last week. Was supposed to be fixed by yesterday, now it says it’ll be the 7th. In the mean time we’ve got no broadband or tv in long intermittent blocks all day. 👎🏼
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AJ (@The_Broski_Boot) reported@virginmedia Is there anything you can offer to help us out ? I have to work and we have no entertainment for the evening / weekend
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Paddy 🇮🇪 (@paddywalsh35) reported@PGNWTLOI1D hopefully virgin media steal the rights, RTE coverage is just painfully bad now
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Simply Norwegian (@simplynorwegian) reported@virginmedia I need some help resolving an unauthorised account creation, outstanding unlawful charges and failure to resolve despite numerous calls and written correspondence dating back to October 2025. What number can I call to speak to someone with authority to end this??
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Nadine_CCN (@NadineD_G) reported@virginmedia more than 24 hours of no internet service in the E4 area. I’m seeing people saying that this has gone on for days with them. How can we confirm that our service will be up and running by the suggested time? I have work to do and this is really causing a delay.
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Sue Rouse💙 🇺🇦 (@rouse_sue) reported@virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.