Virgin Media Outage Report in Stroud, Gloucestershire, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.

City	Problem Type	Report Time
Cheltenham	Wi-fi	4 days ago
Gloucester	Wi-fi	5 days ago
Gloucester	TV	8 days ago
Gloucester	Internet	8 days ago
Gloucester	TV	8 days ago
Gloucester	TV	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Tony (@Tbb73Tony) reported 2 minutes ago from Cheltenham, England

  @virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless

• 
  Ramona Amuza (@AmuzaRamona) reported 3 minutes ago from Gloucestershire, England

  @virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail

• 
  Colette Etheridge (@Lettie73) reported 6 minutes ago from Quedgeley, England

  @virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬

• 
  Colette Etheridge (@Lettie73) reported 6 minutes ago from Gloucestershire, England

  @virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.

• 
  Paul OD (@PaulOD80) reported 13 minutes ago from Brockworth, England

  @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

• 
  👍🙊Gilly😂🎩 (@itsnickelflysk3) reported 22 minutes ago from Gloucestershire, England

  @virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help

• 
  Colette Etheridge (@Lettie73) reported 24 minutes ago from Quedgeley, England

  @virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!

• 
  👍🙊Gilly😂🎩 (@itsnickelflysk3) reported 25 minutes ago from Gloucestershire, England

  @virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out

• 
  Candia McKormack (@CandiaMcKormack) reported 28 minutes ago from Gloucestershire, England

  Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.

• 
  Louise Morton (@Louisejmorton16) reported 33 minutes ago from Gloucestershire, England

  @virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact

• 
  Chris (@Macker202) reported 35 minutes ago from Gloucestershire, England

  @virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.

• 
  Tony (@Tbb73Tony) reported 39 minutes ago from Cheltenham, England

  @virginmedia still no service. All fast sleep or watching tv to worry about customers

• 
  Ramona Amuza (@AmuzaRamona) reported 44 minutes ago from Gloucestershire, England

  No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail

• 
  👍🙊Gilly😂🎩 (@itsnickelflysk3) reported 45 minutes ago from Gloucestershire, England

  @virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right

• 
  Colette Etheridge (@Lettie73) reported 47 minutes ago from Quedgeley, England

  @aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes

• 
  Tony (@Tbb73Tony) reported 47 minutes ago from Cheltenham, England

  @virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.

• 
  Michael (@MichaelAlanHunt) reported 52 minutes ago from Gloucestershire, England

  @Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down

• 
  Colette Etheridge (@Lettie73) reported 53 minutes ago from Quedgeley, England

  @virginmedia No issues reported

• 
  Paul OD (@PaulOD80) reported 54 minutes ago from Brockworth, England

  @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

• 
  J Hemus (@jhemus2011) reported 58 minutes ago from Cheltenham, England

  @SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MickX (@MickWeston1) reported 2 minutes ago

  @virginmedia Still no TV service at all here in Preston

• 
  Graham (Taylor Consulting Engineers Ltd) (@Grahamenginear) reported 4 minutes ago

  @virginmedia no Internet again in OX10 area. Bloody awful service,

• 
  Linda (@lindafoxycoxy) reported 5 minutes ago

  @virginmedia It was about changing my package. I’ve tried telephoning but lines are busy. I also used webchat who weren’t helpful. I’ve checked your page to log a complaint, but that doesn’t give me satisfactory options.

• 
  Phil Harvey 😷 (@CodeBeard) reported 7 minutes ago

  hey @virginmedia my broadband is off, your emails are calling me $vm_first_name your customer support person hung up on me because their system froze and your online bot agent tries to upgrade me. Massive customer service fail. #horrific

• 
  Damien 🚀 (@IDamien93) reported 9 minutes ago

  @virginmedia My connection seems OK now. However I am having major issues with a virgin media powerline booster. I'm currently on the 350mbps broadband but the booster is only transmitting approx 30mbps. Customer services have been no help on this matter either

• 
  Sy (@5IMON_) reported 9 minutes ago

  @virginmedia I have. No real help there, or via customer support. They tell me it's not VM problem, and it's the websites I'm trying to get on. VPN on and I can access the sites I want. My IP is blacklisted but not by me, back from 2008, and you lot aren't sorting this for me. Thanks

• 
  Jennifer Crouch (@Jennife67950639) reported 11 minutes ago

  @virginmedia It’s not good enough because the internet and tv box is now both not working only 7hrs hours after your last tweet!! 🙄

• 
  ... (@EchoPersonaLT) reported 11 minutes ago

  @virginmedia Now tv, broadband and mobile are down. You guys ok over there?

• 
  Dawn Parnell (@dawniemoon) reported 16 minutes ago

  @virginmedia As customers we understand things go wrong that’s life, but good Customer Svc dictates, all customers should be treated equally. Those elderly/vulnerable customers who rely on TV as a lifeline didn’t get that yesterday and needs to be rectified in future.

• 
  Michael Inglis (@Mikeinglis3) reported 16 minutes ago

  @virginmedia My service is still not working! WHAT THE HELL!