Virgin Media Outage Report in Stroud, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester and Dursley.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
||
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
Internet | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
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Jen -Zumba_Kids with Jen
(@Jen_M0nt) reported
from
Cheltenham, England
Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Yes that was one of the first things I done, no problems apparently
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Jeff Stelling🎙
(@FoodAndFifa99) reported
from
Gloucestershire, England
@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
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Rob Gue #blacklivesmatter #silenceisnotanoption
(@RobGueRAF) reported
from
Gloucestershire, England
@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia Love when the connection to the messaging service is unavailable
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Anya Wood PR
(@WoodyWitters) reported
from
Cheltenham, England
@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
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Calzeh♛
(@Cxlzeh) reported
from
Cheltenham, England
Doubt I’ll be streaming today because of virgin media going down...
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here
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Bilal Mulla
(@bills_86) reported
from
Gloucestershire, England
@virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed
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matt
(@battmalls) reported
from
Gloucestershire, England
@virginmedia broadband is completely down
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@ionasurveyor @virginmedia Virgin's customer service is quite frankly crap
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Sarah Kemmett 🧜♀️🥂🦄
(@sarahk0905) reported
from
Gloucestershire, England
Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?
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David Crebbin
(@outtheratrace49) reported
from
Cheltenham, England
I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia please can you provide the correct contact details for making a complaint.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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paige
(@betturoffs) reported
hey bestie ur wifi sucks @virginmedia
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Mani
(@Mani05499207) reported
@virginmedia biggest crooks in the game. We were told our broadband price won't be increasing after 2 calls both an hour long hold and in 1 call dealt with unhelpful agent on the phone thought it was OK not to pass our call to a manager.🤮 Sickening service. #crooks #virginmedia
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Zohreh Shahribaf
(@zohrehalexandra) reported
@virginmedia It is now 11pm and we’ve been without internet all day. Just received an update that it won’t be fixed until 10am tomorrow. Horrific service, especially as we’ve been given the same information three times that the ‘engineer is on site’ when clearly this isn’t true. Please advise
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Zodiac
(@Hi_Im_Z0diac) reported
@virginmedia how many years does it take you to fix your bloody internet, my dead nan runs faster than this ****.
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Andrea Lampard
(@willows84) reported
@virginmedia Absolutely awful. For the past couple of weeks now it's been ridiculously slow and constantly dropping out.
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Manaflow Bando
(@ManaflowBando) reported
@virginmedia my internet has been down the whole day?
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
Clearly the 06:05 ETA for a fix is an arbitrary generic number, as on the 1st March when it went down, the fix ETA was 06:05 too. @virginmedia
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AXILLIAN_streamz
(@AxillianStreamz) reported
@virginmedia Internet down sw16? Why is it. That when I want to game. The Internet goes down? Like come on.
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Lisa Armstrong
(@lisajane_yorks) reported
@virginmedia Hiya. There is one room in our house that constantly has issues connecting. We have a small 2 bedroom house!. I have downloaded the app and checked each room and shows no problems but there defo is. How can we get an extender ?
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.
(@tas_xo8) reported
@virginmedia why is my internet still down. it hasn’t been working since I woke up this morning