Virgin Media outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	Internet	13 hours ago
Cheltenham	Internet	2 days ago
Gloucester	Wi-fi	3 days ago
Gloucester	Internet	5 days ago
Stroud	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Andy Williams 🔶 (@cheltandy) reported 2 minutes ago from Cheltenham, England

  @virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.

• 
  Richard Goddard (@BlueMoonMod) reported 3 minutes ago from Brockworth, England

  @virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable

• 
  Graham Fletcher (@1grahamfletcher) reported 9 minutes ago from Cheltenham, England

  @virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today

• 
  claire pearce (@claire_pearce) reported 10 minutes ago from Minchinhampton, England

  I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.

• 
  Ray (@RayWebpro04) reported 20 minutes ago from Gloucestershire, England

  @virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!

• 
  The Mayflower (@chunfkong) reported 20 minutes ago from Cheltenham, England

  @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

• 
  Ann Whitmore (@Whitmore1Ann) reported 25 minutes ago from Gloucestershire, England

  @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

• 
  Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported 26 minutes ago from Gloucestershire, England

  @virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.

• 
  Joe Harper (@joe_joeharper) reported 31 minutes ago from Cheltenham, England

  @Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.

• 
  Andy Gent (@andygent) reported 32 minutes ago from Gloucestershire, England

  @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

• 
  Shôn Douglas (@shon_douglas) reported 32 minutes ago from Cheltenham, England

  @virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.

• 
  Graham Fletcher (@1grahamfletcher) reported 33 minutes ago from Cheltenham, England

  @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

• 
  N A T A L I E👼🏼 (@natsc0tt) reported 39 minutes ago from Cheltenham, England

  @virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.

• 
  Karl Timmis (@karl_timmis) reported 44 minutes ago from Gloucestershire, England

  @virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?

• 
  Colette Etheridge (@Lettie73) reported 48 minutes ago from Quedgeley, England

  @virginmedia please can you provide the correct contact details for making a complaint.

• 
  The Michael Hunt (@MichaelAlanHunt) reported 50 minutes ago from Gloucestershire, England

  @virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network

• 
  Richard Goddard (@BlueMoonMod) reported 51 minutes ago from Brockworth, England

  If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

• 
  Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported 54 minutes ago from Brockworth, England

  @virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 57 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

• 
  Jeff Stelling🎙 (@FoodAndFifa99) reported 58 minutes ago from Gloucestershire, England

  @Lucy_Hamson @virginmedia My whole WiFi has been shit recently x

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark goldthrope (@goldywankanobi) reported 4 minutes ago

  @robhjones @virginmedia Worst company ever cost me £300 to cancel a very **** service get out while you can

• 
  Jeanette (@missjnyc1) reported 8 minutes ago

  @virginmedia Spent an hour and half on the phone with your customer care team. They couldn’t tell me why they hadn’t turned up, no way of contacting them. Have booked another slot for tomorrow, the team wouldn’t even read the number I had just given them 2/3

• 
  ruanotblind (@EddieDunne43889) reported 9 minutes ago

  @griptmedia Yep he's right its rte its newstalk its Virgin media its every ******* msm network in Ireland, bauer media group the whole lot are ****. That's why we are here.

• 
  rebecca ann jarvis (@rebeccaann1989) reported 13 minutes ago

  @virginmedia I never asked to be switched over so how come I was without being asked

• 
  Keeleys Lettings (@KeeleysMaldon) reported 21 minutes ago

  @gblondon1 @skytv @virginmedia I switched from Sky to Virgin, worst decision I ever made. All was fine until I renewed my contract, they overcharged me for services agreed and I even had it in black and white on a contract from them, multiple phone calls to India with no resolution. Buffers all the time too

• 
  Unsilent Minority (@wokenotagit) reported 22 minutes ago

  @JayneCellis @PatrickChristys @virginmedia Oh **** right off.

• 
  Norfolk1850. 🏴‍☠️ (@BroadlandPirate) reported 24 minutes ago

  @gblondon1 @skytv @virginmedia Same with the AA. Stay with them & your payment doubles. Moved to the RAC as new customer. Next year I'll move back to the AA as a new customer.

• 
  Joe Parkinson (@Joeparki) reported 27 minutes ago

  @virginmedia can you confirm if broadband is down in WN3 area?

• 
  Rhys McCarter (@RhysMcCarter) reported 29 minutes ago

  @virginmedia I am currently experiencing broadband issues in the WV13 area. I am trying to attend my university lecture and it is impossible with this crap service!! I need this correcting ASAP!

• 
  graeme hayden (@gullyh) reported 32 minutes ago

  @griptmedia @Ben_Scallan Ben = common sense . Every single NGO should be shut down along with RTE and virgin media