Virgin Media

Virgin Media Outage Report in Painswick, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Painswick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Painswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Painswick, Gloucestershire, England 10/16/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (33%)

    TV (33%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Painswick, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Dursley and Cheltenham.

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City Problem Type Report Time
United KingdomGloucester Internet
United KingdomDursley Internet
United KingdomGloucester Internet
United KingdomGloucester Wi-fi
United KingdomCheltenham Internet
United KingdomGloucester E-mail

Community Discussion

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Virgin Media Issues Reports Near Painswick, England

Latest outage, problems and issue reports in Painswick and nearby locations:

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out

  • Lettie73 Colette Etheridge (@Lettie73) reported from Gloucestershire, England

    @virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help

  • PaulOD80 Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!

  • Louisejmorton16 Louise Morton (@Louisejmorton16) reported from Gloucestershire, England

    @virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia No issues reported

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!

  • cheltandy Andy Williams 🔶 (@cheltandy) reported from Cheltenham, England

    @virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!

  • Whitmore1Ann Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England

    Virgin Media customer service - how I laugh! Don’t touch with a barge pole!

  • jhemus2011 J Hemus (@jhemus2011) reported from Cheltenham, England

    @SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK

  • Whitmore1Ann Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England

    @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes

  • PaulOD80 Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • Hannah_S39 Hannah 💃🏼 (@Hannah_S39) reported from Cheltenham, England

    Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha

  • NoNotLoganPaul Danny (@NoNotLoganPaul) reported from Gloucestershire, England

    @virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • skippy_c Muck-Spout Skippy (@skippy_c) reported

    @virginmedia I was kept waiting on hold for complaints for over half an hour and was offered a £3.50 discount for 6 months. A week after recieving a letter telling me my service had incresed in price by, you guessed it, £3.50.

  • Violetilla Violeta (@Violetilla) reported

    @virginmedia yes, but *which* alternative method will allow me to get through and complain about my complaint so you don't close it in 28 days? What is the correct option path in that page to get somewhere useful?

  • CharlieEisnor 🐻Charlie Eisnor🐻 (@CharlieEisnor) reported

    @bt_uk one of the worst providers want @virginmedia back please come to my location 😔😔

  • _AudaciousAngel Miss Handsome Pants (@_AudaciousAngel) reported

    @SarahBnotG @virginmedia I feel your pain Sarah. I've had this conversation many times over the years, they always end up re-setting it for me but still never works. I'm cancelling soon - £104 a month is extortionate

  • dave_smeg dave **** (@dave_smeg) reported

    @virginmedia Engineer had left by the time I got back. My broadband connection was working when I left the house. Service checker does show an issue in the area. Call Centre said it should be fixed by 6pm.

  • _JamieA5h Jamie (@_JamieA5h) reported

    @virginmedia my wifi is down yet again, constantly offline lately, not good enough at all, give me the phone number so I can speak to an actual person instead of being fobbed off with automated service. Absolute joke of a service lately!!

  • dave_smeg dave **** (@dave_smeg) reported

    @virginmedia There is another network update for this area coming early next month. I hope this fixes the problems that have been happening since the last network update in January.

  • clairecranton ClaireC (@clairecranton) reported

    @virginmedia I’ve just had ANOTHER call with them asking to speak to my husband and when I said no they put the phone down. How poorly are your people trained?

  • menomum1 menomum (@menomum1) reported

    @MartinSLewis @bbc5live Why are @virginmedia charging £240 exit fee? I’m moving to a new area and they don’t provide it there. I’ve been a loyal customer for over 20 years, to say I’m disappointed is an understatement

  • shirleypringle Shirley Pringle 💙🌈 (@shirleypringle) reported

    @virginmedia That really isn’t helpful - I’m a new customer and Sky have offered to help with cost of terminating my contract I will do that. I don’t want to be on hold for the 4th time for nothing to be actioned.