Virgin Media Outage Report in Painswick, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Painswick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Painswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Painswick, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Dursley.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
TV | |
| Cheltenham |
TV | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Painswick, England
Latest outage, problems and issue reports in Painswick and nearby locations:
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint
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Richard Goddard
(@BlueMoonMod) reported
from
Brockworth, England
@virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable
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N A T A L I E👼🏼
(@natsc0tt) reported
from
Cheltenham, England
Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤
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The Mayflower
(@chunfkong) reported
from
Cheltenham, England
@virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!
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Shôn Douglas
(@shon_douglas) reported
from
Cheltenham, England
@virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
It must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team
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Ray
(@RayWebpro04) reported
from
Gloucestershire, England
@virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!
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Ian Watson
(@WattsChelt) reported
from
Brockworth, England
@virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?
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Krystyna Wynn
(@KW_GuinnessH) reported
from
Gloucestershire, England
@virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help
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booksbythewoods
(@booksbythewoods) reported
from
Cheltenham, England
@virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.
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Richard Goddard
(@BlueMoonMod) reported
from
Brockworth, England
Virgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint
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N A T A L I E👼🏼
(@natsc0tt) reported
from
Cheltenham, England
@virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.
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Dr Paul Atkinson
(@DrPaulAtkinson) reported
from
Cheltenham, England
@vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!
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Jon Bassett
(@twisterssister) reported
from
Gloucestershire, England
@virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me
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booksbythewoods
(@booksbythewoods) reported
from
Cheltenham, England
@virginmedia Morning, it's still not working I'm afraid. Same situation as yesterday
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Jamie
(@jamierudge) reported
from
Cheltenham, England
@virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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krackenDF
(@krackenDF) reported
@virginmedia "please call back during operational hours" ....doesn't really help if they don't say what the hours are ?🤔
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Phil Mann
(@philmann06) reported
@virginmedia is anyone available to support this? frustrating that @virginmedia has stopped responding even though my sim card still isnt working
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Couchio
(@couchio1983) reported
@virginmedia @TomMockridgeVM Not going to do **** all about it!!!! Best thing is you tell me to do web chat about my broadband!!! How thick is that!!! Broadband is ****** but lets have a web chat!!!! LIVID IS NOT THE WORD YOU BUNCH IF ******* IMMORAL LYING MISS SELLING WANKERS!!! ******* SICK OF IT!!!!
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Becky Weaver
(@beckywvr_) reported
@rozlaws @YodelOnline @joelycett It’s honestly the worst customer service I’ve ever experienced. I know they’ve got a bad rep, which is why I’m really shocked Virgin Media are using them to send something so expensive. I’ll be getting on to both of them in the morning!
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Land_ahoy
(@land_ahoy_) reported
@virginmedia any reported broadband issues in Glasgow area? Internet keeps going off, restarting hub temporarily fixes but goes back down after 20 mins
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Couchio
(@couchio1983) reported
@virginmedia @TomMockridgeVM IVE REPORTED IT ON TWITTER IVE EMAILED THE EXEC TEAM IM DONE NOW YOUR JOB TO FIX IT IM NOT DOING ANYTHING ELSE!! AND I WILL HE CONTACTING OFCOME TO SHOW THEM YOUR "SPEED GARUNTEE" AND MY ACTUAL SPEEDS! ALONG WITH THE FULL BILL YOU HAVE ISSUED ME!!!
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Nathan Coombs
(@NathanCoombs1) reported
@virginmedia broadband down yet again. Having to reset router on a twice daily basis. No Service chat and refuse to pay your outrageous rates to call from my mobile! Why do I pay when YOUR service/equipment is down/broken?!?
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Momo's Hair AKA Mo🇻🇨🇸🇱
(@MomoshairS) reported
I am fed up of if @virginmedia !! For the past couple of years !! I’ve been having the worse service from them ever !!
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Sarah Barrall
(@Sazzlou25) reported
@virginmedia TV service is down again. 2 x telephone calls to try and sort it out and a representative hung up on my husband both times.Customer service is shocking 😡
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Mads Crews
(@crews_mads) reported
@virginmedia wanted to become a new customer this evening but can’t get hold of anyone via phone or live chat … disappointing :(