Virgin Media

Virgin Media Outage Report in Painswick, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Painswick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Painswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Painswick, Gloucestershire, England 11/27/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Painswick, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester and Dursley.

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City Problem Type Report Time
United KingdomCheltenham E-mail
United KingdomGloucester TV
United KingdomGloucester TV
United KingdomGloucester TV
United KingdomGloucester Internet
United KingdomGloucester TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Painswick, England

Latest outage, problems and issue reports in Painswick and nearby locations:

  • rock_chick72 Eve (@rock_chick72) reported from Gloucestershire, England

    @virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.

  • ricoedd Neil Richardson (@ricoedd) reported from Cheltenham, England

    Virgin media broadband down again!!! #virginmedia. Need to move to other provider.

  • BlueMoonMod Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

  • serebro333 K (@serebro333) reported from Gloucestershire, England

    @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

  • Foxelms Margaret Joseph 💙 (@Foxelms) reported from Gloucestershire, England

    @virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.

  • swebb1979 sarah 💙 (@swebb1979) reported from Gloucestershire, England

    @westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!

  • Davinci9999C Dave.C 🏴‍☠️#FBPE #Rejoin (@Davinci9999C) reported from Cheltenham, England

    @virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia Sadly no upgrades. Shame as my broadband etc I’ve been with for 26 years with few issues

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .

  • Hannah_S39 Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    Why is my @virginmedia WiFi down boooooo

  • HannahTwine Hannah🌻 (@HannahTwine) reported from Cheltenham, England

    @virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?

  • Hannah_S39 Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    @virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄

  • Jolzski Smithstaaaa (@Jolzski) reported from Gloucestershire, England

    @virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐

  • Fun_and_James James Clarke (@Fun_and_James) reported from Gloucestershire, England

    @virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?

  • LloydyBev123 notreve31 (@LloydyBev123) reported from Gloucestershire, England

    @virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change

  • andygent Andy Gent (@andygent) reported from Gloucestershire, England

    @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

  • richkean Richard Kean (@richkean) reported from Cheltenham, England

    @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

  • darrenbaldwin Darren Baldwin (@darrenbaldwin) reported from Gloucestershire, England

    Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GemmaPatel17 Gemma Patel (@GemmaPatel17) reported

    @virginmedia @paw1000 Your team are a disgrace speaking to people like we are the stupid ones and apparently you record your phone calls, your boss should listen to how the team speak to customers bloody disgrace

  • _P4rk_ P4rk (@_P4rk_) reported

    @virginmedia My connection is constantly dropping or becoming extremely slow! There's nothing on your status page and I've made sure that all my devices are connected correctly. I need the internet to work from home, so I need a stable connection!

  • CambsExecCars Wayne Nightingale (@CambsExecCars) reported

    @virginmedia I advise you to contact her because this is getting her &the whole family down and it’s is not needed right now ! I have given you information but as likeon the telephone it gets ignored @BBCWatchdog @MartinSLewis Please help ,#VirginMedia continue extracting money from account

  • TheRichCourt Rich Court (@TheRichCourt) reported

    @virginmedia ...and btw nobody ever did pick up the conversation on Friday and I had to close it a couple of hours later. I tried again yesterday, and have been waiting 22 hours (and counting) to speak to customer relations.

  • christorch5 christian torch (@christorch5) reported

    @virginmedia Yes we have done everything your “customer support” never picks up the phone it’s a scam

  • lapa182 Igo Lapa (@lapa182) reported

    wtf @virginmedia is charging me early disconnection fee even if I called before to cancel my contract renew since I was moving house, now I'm the phone waiting dunno how many hours to sort it out. ffs.

  • tkup5j K (@tkup5j) reported

    @virginmedia actually going to lose patience with the shocking service. Why does the WiFi keep cutting out! I’m having to hotspot in my own home so my exam doesn’t mess up!!!

  • eemthedream emad (@eemthedream) reported

    @virginmedia I have had no interest since midnight. My postcode is RM5 Romford area. Are there issues in my area as servixe status says no. I have reset router

  • Miss_Dixon302 miss_computerscienceandsome (@Miss_Dixon302) reported

    @virginmedia 2. I asked you for yrs. to change me deal you then try and change when I leave you for #BT but you treated me horribly when I was your customer. Never giving me new deals or reducing my bill as I only had broadband and no other service.

  • StoooMarshall Stooo Marshall (@StoooMarshall) reported

    @virginmedia is there an issue with emails today? I can’t access mine on your web page or through my email client