Virgin Media Outage Report in Painswick, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Painswick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Painswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Painswick, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Gloucester |
TV | |
| Cheltenham |
Internet | |
| Cheltenham |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Painswick, England
Latest outage, problems and issue reports in Painswick and nearby locations:
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
It must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team
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booksbythewoods
(@booksbythewoods) reported
from
Cheltenham, England
@virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint
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Russ
(@Mr_Stage) reported
from
Cirencester, England
@JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.
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N A T A L I E👼🏼
(@natsc0tt) reported
from
Cheltenham, England
Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤
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Richard Goddard
(@BlueMoonMod) reported
from
Brockworth, England
Please can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia
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Steve Barnes
(@Barnsey02) reported
from
Quedgeley, England
@virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?
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Claire Cleevely
(@CCleevely) reported
from
Churchdown, England
@virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint
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Dom the property finance chap
(@DomSheahan) reported
from
Cheltenham, England
@virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom
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The Mayflower
(@chunfkong) reported
from
Cheltenham, England
@virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia No they can’t help
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Richard Goddard
(@BlueMoonMod) reported
from
Brockworth, England
Virgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia
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booksbythewoods
(@booksbythewoods) reported
from
Cheltenham, England
@virginmedia Morning, it's still not working I'm afraid. Same situation as yesterday
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??
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Jon Bassett
(@twisterssister) reported
from
Gloucestershire, England
@virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me
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Krystyna Wynn
(@KW_GuinnessH) reported
from
Gloucestershire, England
@virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help
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Richard Goddard
(@BlueMoonMod) reported
from
Brockworth, England
@virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable
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Dom the property finance chap
(@DomSheahan) reported
from
Cheltenham, England
Never ever ever have @virginmedia internet. Constant drop off, nowhere near promised speeds. Rubbish @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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vincent ruscoe
(@Shogunduckula) reported
@virginmedia No error message, the app just closed down on all devices
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Leeg
(@Leeg872) reported
@virginmedia where do I send an email to complain? My broadband is very poor Worst decision changing to virgin
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keith thompson
(@tomocfc1955) reported
@virginmedia absolutely disgraceful customer service, been without Broadband for a week, a Tech came Tuesday he seemed to fix the problem it was working when he was here but just after he left it stopped working again, rang customer service, who just booked me another visit
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David Purchase
(@DavidRPurchase) reported
@SkyNews Doesn’t surprise me, the brand Virgin is one of the worst of company brands in the Country. Virgin media- appalling Virgin Money- disastrous Virgin Experience-awful Brand Virgin = Arrogance=Contemptuous= Uncaring @richardbranson
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p a z
(@pxzpazpxz) reported
@virginmedia actually no, you shouldn’t be asking, it’s none of your business but since we’re here already: I can’t hear. gonna help me cancel it now?
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Bobby Punk☠️
(@enter_name_hr) reported
@SueSuezep Virgin media. Was a few years ago absolutely fkn shambolic service. No idea what it's like now.
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Tommy Hepburn
(@Socialist67) reported
@virginmedia The Tivo box is knackered. At least 12 years old & was really slow. Technician booked but not for 6 days. Not mine but my 85 year old Dad's & his only entertainment. I had to buy him a freeview box so he can catch the news. It's not worth £100 per month so might end the contract.
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Promises Rust
(@PromisesRust) reported
@virginmedia .@ofcom must surely be aware how difficult Virgin make cancellation. All they need to do is require internet providers to have cancel button on website like almost all online subscription companies do. I can't even escalate to .@ofcom as Virgin refuse to start complaint process.
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Promises Rust
(@PromisesRust) reported
@virginmedia Sure, we went through that for 5 hours, pinged between the same person more than once, security checked successfully multiple times until the final person decided we had failed the latest check and terminate the thread.
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Edward Blunt
(@EdwardcB1968) reported
@SueSuezep @virginmedia ..? Poor customer services..?absolutely no loyalty to existing customers especially ones of 30 years.. new customers massive monthly savings on broadband, old customers pay full price