Virgin Media Outage Report in Steeple Ashton, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Steeple Ashton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Steeple Ashton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Steeple Ashton, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Bath, Melksham and Box.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
TV | |
| Bath |
Wi-fi | |
| Melksham |
TV | |
| Box |
Total Blackout | |
| Trowbridge |
Internet | |
| Frome |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Steeple Ashton, England
Latest outage, problems and issue reports in Steeple Ashton and nearby locations:
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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aran kay
(@Arankay_1) reported
from
Bathford, England
@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
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Nathanial Sydenham
(@NatSydenham) reported
from
Bathford, England
@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
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Mark Scott
(@markscott) reported
from
Melksham, England
@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia Then you will have a big problem
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Paul Terry
(@SurrealPaulT) reported
from
Bathford, England
@virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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✨Emily✨
(@emilyunicorns95) reported
from
Bathford, England
@virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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Lee Stone
(@leesto) reported
from
Bathford, England
I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Jaffe
(@defjaf) reported
@virginmedia we are down in KT2. Your site says fix not expected until 16:00 — is this for real?
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Michael Buckley
(@MikeBuckley2) reported
@virginmedia Thanks, if I left when out of contract how soon could I return to get s new customer offer?
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Konstantinos Veves
(@k_veves) reported
@virginmedia All these, have already been done. I will not spend more of my time on this. Not been able to work, not having service 2-3 times per day, every day, is more than enough time lost and damage. As for your service checker why on earth should I care about it? Your problem. Fix it.
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Margery Renoir
(@MargeryRenoir) reported
@virginmedia What's going on with service in N8 area?! 2nd day of NO internet within a week! Engineer supposedly resolved last week? Why don't you invest in your people and technology? Pah! #virginmedia
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Shane O'Neil
(@ShaneRyanOneil) reported
@virginmedia No the picture is just very scrambled, like there is an issue with the signal but just for that channel if that makes sense? I don’t know if anyone else is having the same problem but it is very specific so it makes me wonder if it’s a transmission issue?
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Matthew John Earley BSc (hons)
(@o0MattE0o) reported
@virginmedia The service is back up this morning but no the service status page said everything was OK and I had no way of reporting the issue, the app kept trying to make me book a engineer, which would of been wasting your time and mine.
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Citizen Pangloss
(@SophiaPangloss) reported
@virginmedia Is there a broadband outage in the Leith/Edinburgh area? Not had a connection since last night.
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AwesomePob
(@Pobwright) reported
@AnnavsAnna1 @virginmedia I will tell you the truth as this help assistant wont VM don’t give new equipment out unless you have old outdated model HUB3 is not and dont give out free equipment on contracts sales would of lied plain and simple
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Andrew Lawden
(@tobe2b) reported
@virginmedia So what can you do , this service is unbelievably bad
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Jack Henry
(@Jackfettis) reported
@virginmedia I then responded that I will not be going out of my way to take it to a collection point as I have already taken 3 days off of work to have it collected which never happened.