Virgin Media Outage Report in Bromham, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bromham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bromham, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Swindon, Trowbridge and Chippenham.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
TV | |
| Swindon |
TV | |
| Swindon |
TV | |
| Swindon |
TV | |
| Swindon |
TV | |
| Trowbridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bromham, England
Latest outage, problems and issue reports in Bromham and nearby locations:
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@virginmedia I was, the problem sorted in 15 mins on the phone to a nice chap. but took 4 hrs just to speak to a human being. Unacceptable levels of service in this day and age.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@virginmedia And another problem, I cannot get into my app as the password is incorrect, when I request a new one the link is always expired so I'm never able to change it.
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness lol your customer service is funny phoned up to find my cancellation terms then ask why I’m considering leaving tell you get a better value else and you quote me a price 30p more than I already pay for the same package
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Nathanial Sydenham
(@NatSydenham) reported
from
Bathford, England
@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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Prelovedbugz
(@prelovedbugz) reported
from
Swindon, England
@virginmedia no service in swindon. What a joke
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
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aran kay
(@Arankay_1) reported
from
Bathford, England
@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@virginmedia I'm having issues with my broadband and waiting since 8:30 this morning to try speak to someone, my wife is working from home and unable to work as broadband keeps dropping out. Any chance someone could speak to me sooner?
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SParker
(@HebbyGold) reported
from
Swindon, England
@virginmedia live chat frozen on app and site plus all help buttons going to a bad connection page. Can you tell me how to cancel my account please? Thanks.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia Then you will have a big problem
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Petrook
(@mikepetrook01) reported
@virginmedia Wow - that's even worse customer service. Most companies allow for DM so confidential info remains exactly that way.
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H3XSTYL3
(@H3XSTYL3) reported
@virginmedia Both, the internet appears to be down in the area.
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Duncan Targett
(@DuncanTargett) reported
Blimey @virginmedia I might think twice about complaining about your service, now that I’m experiencing the awful customer service of @AvatelTelecom 😳
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Murray Robertson
(@MuzzaRobbo) reported
@virginmedia Hi. You've started overcharging me for broadband. I've raised a complaint but your team have responded in an email that I can't reply to, claiming that I'm in the wrong which I'm not. I've called twice to speak to someone about it and got nowhere. Can you please help
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ellie lawson
(@ellielawsonx) reported
@virginmedia yes i have and it says no issues which is incorrect. it said the same yesterday when it went down too. however our village have a fb page and 20+ people are having the same issue with no connection so that’s how i know it’s not just me
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Odysseus
(@headedforhades) reported
Did the sun rise this morning? It did? Oh that’ll be why @virginmedia is down. AGAIN! 4th day in 9 and another 8 hour wait for a fix. Pathetic.
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Sarah Summer
(@sarahs1963) reported
@virginmedia Says no known issues, but confirmed whole street on WhatsApp group virgin internet has gone down since power outage - 6 people effected
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Maggie Gordon Walker
(@mgordonwalker) reported
@virginmedia Which part of my tweet are you having trouble understanding? Would it be the bit where I write that I’ve spent literally HOURS on the phone to you, or the 4 unresolved complaints? You failed, I’ve had enough.
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juanisto
(@honestjohnsng) reported
@virginmedia Yes, but I don't think it's up to date... having the exact same problem as yesterday. Yesterday it said there was a problem in the area today it doesn't
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ItsMeFreeman
(@ItsMeFreeman1) reported
@virginmedia My question about Caroline Donnelly's post is still unanswered. I mean on one hand I really appreciate that you guys trying to help. Respond to people's complaints and and all that. But the reality is none of those complains about broadband have actually been resolved.