Virgin Media outages and service status in Keynsham, England

Problems in the last 24 hours in Keynsham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keynsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Keynsham, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Portishead, and Bath.

City	Problem Type	Report Time
Bristol	Wi-fi	18 minutes ago
Portishead	Wi-fi	1 hour ago
Bristol	Total Blackout	19 hours ago
Bristol	Internet	1 day ago
Bristol	Internet	3 days ago
Bristol	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Keynsham, England

Latest outage, problems and issue reports in Keynsham and nearby locations:

• 
  Kieran Traveller 🛫 🏰🚢 (@KieranTrvlr) reported 5 minutes ago from Bristol, England

  @virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.

• 
  J Stan (@Superstan_92) reported 5 minutes ago from Bristol, England

  @virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.

• 
  Enzo Faulhaber (@enzo_faulhaber) reported 13 minutes ago from Yate, England

  @virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐

• 
  Rajnish Razdan (@RajnishRazdan) reported 33 minutes ago from Bristol, England

  @virginmedia it’s amazing isn’t it - you never pick up calls or cut me off so I go to your site to change my package as you’re charging me for things I don’t have and amazingly your live chat button doesn’t work either.

• 
  WE ARE TUCO (@tuco_tuco) reported 40 minutes ago from Bristol, England

  Wow @virginmedia really can't sort their stuff out.......HELP its a joke

• 
  Ｒｉｃｈａｒｄ Ｊ． Ｌｏｃｋｌｅｙ－Ｈｏｂｓｏｎ (@LOCKLEYHOBSON) reported 43 minutes ago from Bristol, England

  @virginmedia No internet. You say they’re are no problems in my area. You’re liars #virginmedia …

• 
  Tina Badley (@tinabadley) reported 45 minutes ago from Bristol, England

  @virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 46 minutes ago from Bristol, England

  So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia

• 
  Lee (@leedumble) reported 46 minutes ago from Avonmouth, England

  @virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡

• 
  Sam 🏴‍☠️ (@BRFCSamuel) reported 47 minutes ago from Kingswood, England

  .@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻

• 
  Pilar Gómez (@_dreamer_) reported 47 minutes ago from Bristol, England

  @virginmedia Actually, the new owners are porting their virgin contract here, if the contract is per property, and it will be Virgin providing the service, that would mean we DON'T have to pay the fee right?

• 
  william brown (@williamjbrown) reported 49 minutes ago from Bristol, England

  @O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”

• 
  Steve Parsons (@steveparsnips) reported 52 minutes ago from Stoke Gifford, England

  @virginmedia I have spent 7hrs40mins today in a WhatsApp chat with your customer services trying to terminate my broadband and still haven't finalised it. I will be cancelling my DD as I am paid up until May 4th and your hub will be available for you to collect if you wish

• 
  Gill Harrison (@gillih) reported 58 minutes ago from Bristol, England

  Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?

• 
  Adam Crawford (@AdzCrawford2003) reported 58 minutes ago from Bathford, England

  @virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.

• 
  aran kay (@Arankay_1) reported 59 minutes ago from Bathford, England

  @virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter

• 
  David Lloyd (@dave_backwell) reported 60 minutes ago from Backwell, England

  Appalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...

• 
  Chris (@chrisandobe) reported 1 hour ago from Kingswood, England

  @virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can

• 
  Beth Ryan (@bethkorf) reported 1 hour ago from Kingswood, England

  @virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors

• 
  Rob Hurley ✈️ (@hurleyb0b) reported 1 hour ago from Bristol, England

  Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  keith addy (@ads913) reported 4 minutes ago

  @virginmedia 20+ years a loyal customer, paying £128/month. New customers can sign up TODAY for the exact same package — Gig1 broadband, Mega TV, Sky Sports & Cinema — for £76.99/month. That's £51/month MORE for being loyal. Explain that. #VirginMedia #CustomerService

• 
  Danny Whisky (@whisky_duck) reported 5 minutes ago

  @virginmedia I’m currently without broadband in the KT8 area. Status page is showing an issue but with a fix date of 22nd. This can’t be true. I’m a remote worker and unable to do my job without connectivity.

• 
  Susan Chew (@SusanChew5) reported 6 minutes ago

  @gloucesterglass @virginmedia They are possibly the worst company ever, still no engineer a week later, and one of us works from home. You will definitely find better, you can't get any worse.

• 
  Lynne (@lynne_thomson2) reported 7 minutes ago

  @PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down

• 
  Darren Hayes (@darrenhayes1973) reported 7 minutes ago

  @virginmedia I did ask to complain when I rung up to cancel and was put on hold for ages so hung up!!

• 
  vikas tripurneni💙 (@drvikaz) reported 13 minutes ago

  @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

• 
  mark teasel💙💙💙 (@Mteasel67) reported 16 minutes ago

  @virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔

• 
  Urban Groove (@Urban__Groove) reported 17 minutes ago

  @virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! 😡

• 
  Shando (@Jinky1967John) reported 19 minutes ago

  @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins

• 
  TWheezy (@TheRealTwheezy) reported 19 minutes ago

  @virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.