Virgin Media

Virgin Media Outage Report in Winterbourne, South Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winterbourne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winterbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winterbourne, South Gloucestershire, England 09/09/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Winterbourne, South Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Chipping Sodbury, Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomChipping Sodbury Total Blackout
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winterbourne, England

Latest outage, problems and issue reports in Winterbourne and nearby locations:

  • jph98 Jon Holloway 📫 (@jph98) reported from Chipping Sodbury, England

    @virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin

  • alittleredpanda viki ✨✨✨ (@alittleredpanda) reported from Bristol, England

    @virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service

  • lukejherridge luke beedle (@lukejherridge) reported from Kingswood, England

    A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia

  • Rockchic65 LM❤️ (@Rockchic65) reported from Bristol, England

    @virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.

  • alittleredpanda viki ✨✨✨ (@alittleredpanda) reported from Bristol, England

    @virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.

  • MattScript Pastor Matt (@MattScript) reported from Bradley Stoke, England

    @virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.

  • Janeenie Janine Jones (@Janeenie) reported from Bristol, England

    @virginmedia still not working this morning, any ideas. ( I have paid my bill)

  • MattScript Pastor Matt (@MattScript) reported from Filton, England

    @virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.

  • jason_side Jason side (@jason_side) reported from Bristol, England

    @virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia No. I’m not wasting any more of my time in @virginmedia especially to phone up costing me time and money to stop you posting crap through my door.

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer

  • jason_side Jason side (@jason_side) reported from Kingswood, England

    @virginmedia Box is connected to TV via HDMI cable I've tried different cables and hdmi ports on TV to eliminate those as issues. Doesn't happen with on-demand programs.

  • sbcallen Bruce Allen (@sbcallen) reported from Bristol, England

    @virginmedia Internet connection has been down, again, all day. BristolBS8. Automated reporting and another 23 minutes waiting for technical support

  • AlexOrr1 Alex (@AlexOrr1) reported from Bristol, England

    @virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...

  • MattEwing7 Matt Ewing (@MattEwing7) reported from Bristol, England

    @Virgin @virginmedia @richardbranson Your customer service is so painful and appalling. 2 rings and the sales team answer, 20 minute transfer to Loyalty team, gave up when needing to be transferred to Contract Services team. FFS I only wanted to remain a customer!!!

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    @virginmedia down again.. no phone line internet or TV here in BS16

  • 1210sounds Rich Hemming (@1210sounds) reported from Bristol, England

    @alone_music @virginmedia Jesus that’s bad, thought it could be done online the activation. I moved house and they said 20£ to move. What they didn’t say was that they renewed the contract and double billed me as they take one month in advance as a new contract. Complained to @virginmedia nothing done

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    @Eolianjanitor @virginmedia Absolutely, no customer service. 💩

  • kerry_georgina Georgina Kerry (@kerry_georgina) reported from Bristol, England

    @virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    @Eolianjanitor @virginmedia I am now a sky customer 👌

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • samantharyall Samantha Ryall (@samantharyall) reported

    @virginmedia needless to say it still does not work. My tv still buffering and losing WiFi on my phone. I have now cancelled again as had 28 days to canx. 23 years a customer and you cannot just come and fix the problem. So disappointed

  • REALQuaGMeiSTeR Dimitar Petrov (@REALQuaGMeiSTeR) reported

    @virginmedia Any reported issues in Twickenham, TW1 area ? I have been having problems with my connection all day, it is dropping every 15 minutes. Website seems to say there arent any issues, but on my hub page i get broadband service issue.

  • JefferyOllie Ollie Jeffery (@JefferyOllie) reported

    @MartinSLewis Please advise me how I deal with @virginmedia being shocking I pay 33 pcm It regularly cuts out and is slow. I only joined them 2 months ago I have waited 2.5 hours on one call to get through. Constantly on hold I need reliable broadband Surley I shouldn't pay? HELP

  • BleakFN Bleak (@BleakFN) reported

    @ValuxSP @virginmedia im not sure but my download is kinda ****

  • pompeyhedge ed francis (@pompeyhedge) reported

    @ianmjones1981 @virginmedia They're a disgrace mate. I don't thinknit will be ling before they are in massive trouble. I have seen comments like this hundreds of times. They continually break various laws and it has been noticed.

  • MUFC_RA Red Army 68' 🇾🇪 (@MUFC_RA) reported

    @Utd1A @virginmedia By the power, not standby. Total shut down.

  • PW1964 Paul Wright (@PW1964) reported

    @virginmedia don't give a toss about their customers. They never do what they have previously agreed and then ignore you. Helpline just repeat scripts, website chat never respond, twitter team not engaging. Waste of my time, money and energy.

  • samhockeygold Stephen Martin MBE OLY (@samhockeygold) reported

    Had anyone been able to contact /get a reply from @virginmedia - shocking non “service” for their new customers

  • manj_dosanjh Manj 🇾🇪🐝🏴󠁧󠁢󠁥󠁮󠁧󠁿🍺 (@manj_dosanjh) reported

    @Utd1A @virginmedia I don’t under how your still having these major issues man... dm me your number and account number. I had a lad who helped me loads when I had a issue and I kept his contact details. They just UG’s ours to 600mb.

  • DeanCallan Dean Callan (@DeanCallan) reported

    @virginmedia There are known issues, I’m on my second “give it 24 hours to see if it improves” auto response. After that I’ll start the circle of trying to book an engineer to come out and tell me I need new router/kit I’m not eligible for. Like the last 3 engineers did.