Virgin Media Outage Report in Winterbourne, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winterbourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winterbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Winterbourne, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winterbourne, England
Latest outage, problems and issue reports in Winterbourne and nearby locations:
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
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graham monks
(@gman7634) reported
from
Patchway, England
@virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia If it's better customer service then that would be better than having to be with O2
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
@virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.
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WE ARE TUCO
(@tuco_tuco) reported
from
Bristol, England
Wow @virginmedia really can't sort their stuff out.......HELP its a joke
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can
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Rajnish Razdan
(@RajnishRazdan) reported
from
Bristol, England
@virginmedia it’s amazing isn’t it - you never pick up calls or cut me off so I go to your site to change my package as you’re charging me for things I don’t have and amazingly your live chat button doesn’t work either.
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
.@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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Rajnish Razdan
(@RajnishRazdan) reported
from
Bristol, England
@virginmedia If you’ve got something positive to contribute DM me, like getting someone to call me. Why would I remember the details of 2 hours that I will never get back
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SarahellenK
(@sarahellenk1) reported
from
Westerleigh, England
@virginmedia please can someone help me. I need a number to call you on
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.
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Beth Ryan
(@bethkorf) reported
from
Kingswood, England
Wow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice
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Chloe
(@chloehester) reported
from
Bristol, England
Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.
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Ivor the Vorlord
(@Bristolvor) reported
from
Bristol, England
@KGravil @virginmedia Service?
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emmainbristol
(@emmainglasgow) reported
from
Bristol, England
@virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now
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Gareth Balmer
(@garethbalmer) reported
from
Bristol, England
@virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd
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graham monks
(@gman7634) reported
from
Patchway, England
@virginmedia It's fixed now and it was a problem in the box down the road, almost 24hrs to fix it is a bit of a joke thou 🙄🙄
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.
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Beth Ryan
(@bethkorf) reported
from
Kingswood, England
@virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs Y
(@unlessIsayso) reported
@virginmedia We’ve already done that and have to wait until 16th. Just can’t understand why the cable wasn’t properly tethered after the first incident.
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dinesh shah
(@dinesh65) reported
@virginmedia still no sign of someone to fix my line. Great VM threaten to charge me £25, but looks like no show from them!
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Rich Toon Hall
(@RichHal97426628) reported
@virginmedia Yes, I’ve gone through every test there is on your website, I’ve had 500mb twice since I upgraded, your turning it down and you know it, your advertising average speeds but mine are not averaging half those you advertised
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Mark Westwater
(@truegravity) reported
@virginmedia £20.43 for a phone call to report a broadband problem I have. Do you think that’s acceptable? I thought you partnered with @O2 I still have the broadband problem. That’s totally disgusting.
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kim kiefer
(@KIMKIEFER_) reported
@virginmedia how do I cancel my broadband contract of 8 years? No luck on phone line where they keep talking about retention on a crunchy line and then cutting me off #dontwannabeavirginnomore
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Vicki McNairn
(@VickiMcnairn) reported
@virginmedia Hi we have received moved to Virgin and our wifi connection is now terrible. Have moved router and reset it’s almost daily and does not help. Can someone help?
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James Dodds
(@jimd198421) reported
@virginmedia why for the past 7-14 days am I getting freezing pictures on every channel, reboot the v6 box which does nothing also seems to be after you have "upgraded" the network in our area. your customer service is shocking as you can't get through to anyone. any ideas???1/2
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Nouman N
(@nouman1327) reported
@virginmedia why it’s so hard to cancel broadband? I was redirected to 3 different persons on the phone who tried to re-sell me - even I informed them that I don’t need new services. Then ended up waiting for 38 mins and no response. Could you help please?
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Emil Jones
(@Emiloldskool) reported
@virginmedia Your company doesn't seem to realise that this is an emergency. For some weeks her phone, could only pick up your'helpline'...and you have managed to charge her for everyone of these errant calls.
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Dockers
(@rdock88) reported
@virginmedia Having issues with internet connection. The 0345 454 1111 number is telling me there are issues and engineers are fixing a "complex" problem. The link it gives me via text says that there are no issues. Can you let me know which it is?