Virgin Media Outage Report in Portishead, North Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portishead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Portishead, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Clevedon, Cwmbran, Newport and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Clevedon |
Internet | |
| Cwmbran |
TV | |
| Newport |
Phone | |
| Bristol |
Wi-fi | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portishead, England
Latest outage, problems and issue reports in Portishead and nearby locations:
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@LFC4LIF03047059 @virginmedia Yep so many times in the last couple of weeks, still without service
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Ben Geracitano
(@CoachGeracitano) reported
from
Kingswood, England
@virginmedia I have spoken with your team again who say an engineer will be in contact within the next 2-3 days. So there is a fault. And since the call I have now got limited internet... so please do not lie. Instead be honest to a customer of of 10years.
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saul
(@SAULYD_) reported
from
Newport, Wales
@virginmedia I cannot stress how ****** bollox your internet is. Honestly 1G would be 10x faster than your ****
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
My neighbour has the same issues. @virginmedia
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@virginmedia Thanks! But it’s really not just me - there must be others - at this difficult time - who will be having to pay more for just the same service!
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Tito Payne
(@PayneTito) reported
from
Bristol, England
@virginmedia. What is going on with your service. My internet dropping out every 5 mins !! This has been happening for days !!
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Steve
(@SToolis) reported
from
Bristol, England
@virginmedia At 6am this morning still no service, absolutely ridiculous 🤬 #virginmedia #virginbroadband #virginmediadown
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Speak to them regularly. We pay £77.25 monthly via app, as you took to much by DD, you charge £111.50 not the agreed renewal price £77.25 so always shortfall. Nobody will sort this out. Busy medic worker has to spend hours on calls to you with no resolution 🤬
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Niall
(@tuwituwo) reported
from
Bristol, England
@virginmedia please help! I’ve been trying all afternoon to resolve an issue with my new order. The online chat goes through to departments with no one in. On the phone call the person hung up on me when I asked for more help. Now on hold again for 50 min
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@Virginmedia @MoneyTelegraph. Despite trying to get information - after 24 hours, I have got nowhere trying to discover why my bill of £34 will rise to £64 next month! No extra service or work required!
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Steve
(@SToolis) reported
from
Bristol, England
Been down for around 24hrs now #virginmediadown #virginmedia #virginbroadband
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Steve
(@SToolis) reported
from
Bristol, England
@virginmedia Your service is telling me there is a TV fault but no broadband issue, which is complete rubbish. We've been without broadband all day 🤬 #virginmedia #virginbroadband #virginmediadown
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Steve
(@SToolis) reported
from
Bristol, England
@UKxSnipERxUK @virginmedia I've had this problem again for the past 24hrs. Service status claims all well, however I've got no broadband service, absolute joke, just no very bloody funny 🤬
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@virginmedia #virginmedia #virginbroadband #stayconnected. I am still a customer at the moment - however, despite txts to a number given to me - at 9:30am - no one has got back to me! Very disappointed
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Steve
(@SToolis) reported
from
Bristol, England
@virginmedia internet down all day, again, here in Bristol. 🤬 Absolute joke considering how much we pay each month. Please acknowledge and accept some responsibility! #virginmediadown #virginmedia #virginbroadband
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@virginmedia Thanks for the response and your patience. Yes, the TV is doing the same today but not as bad.
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Sophie Giltinan
(@sophiegiltinan) reported
from
Avonmouth, England
Well my internet went down in the middle of my online exam (which I was doing terribly at anyway), managed to finish but it was utter shit. Ironically this is not the first time I have been shafted by @virginmedia and probably wont be the last.
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
Great to see @virginmedia down once again in BS32 area, is there another national outage, my zoom@call@got disrupted 3 times last night and total outage just after midnight. This is happening far to regular being down, sort it out Virgin!! #virginmediadown #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marnie
(@hermionerose___) reported
@virginmedia been on c/s call for 30 mins + counting. Moving house, been passed around 3 ppl and still not updated details. Back on hold again.... crap service - how hard is it to change address!
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sanityclaus
(@sanityclaus) reported
@virginmedia .@virginmedia you must know if it’s going to take days, weeks or months. I have had intermittent or no service for weeks if not months. Can you tell me if the fault has been identified?
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muller999
(@mullerBiker) reported
@virginmedia @muller99 6916220 not the first one they claim my broadband is broken when I clearly see not issues. Last one I kept asking what package am I on kept swerving the question so I called her rude names and hung up
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Sarah Green
(@SarahCatGreen) reported
@virginmedia Again, both. It’s been particularly bad this weekend. Kids were supposed to be in some online tournament and they haven’t been able to participate properly.
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sanityclaus
(@sanityclaus) reported
@virginmedia .@virginmedia every time I call, you say it will be fixed in a couple days’ time. It never is. I want you to be up front and either tell me you don’t know what the fault is or give a realistic timeframe for it’s repair. Do you understand why I might be upset?
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Melanie Blake
(@MelanieBlakeUK) reported
Disgusting customer service from @virginmedia not one but twice today. - over £100 a month to have people cut you off & transfer you several times without fixing the issue is quite frankly appalling. #VirginMedia
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Jinwoo Leem
(@ideasbyjin) reported
Issue resolved, turns out sales were right and moving team were wrong. Either way, while I'm happy things now seem to be resolved, @virginmedia I really hope this doesn't happen to other customers.
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Melanie Blake
(@MelanieBlakeUK) reported
@virginmedia Hi no I’m not I’m at works lunch then but I am free today - it was disgusting service btw.
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ANRacing
(@ANRacing_) reported
@virginmedia Have an ongoing complaint around incorrect information given to me by your team over 4 different phonecalls which has led to me being given a difference tv package than advised. Trying to speak to complaints team/handler and keep getting cut off by your service team
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chris marron
(@sonofhal) reported
@fiona_petch @iron_mavin @virginmedia They also make leaving such a pain in the *** that I'd never use them again just based on that.