Virgin Media outages and service status in Portishead, England

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portishead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Portishead, England

The most recent Virgin Media outage reports came from the following cities: Newport, Cwmbran, Bristol, Weston-super-Mare, and Clevedon.

City	Problem Type	Report Time
Newport	Total Blackout	15 hours ago
Cwmbran	Internet	18 hours ago
Bristol	Internet	1 day ago
Bristol	Internet	2 days ago
Weston-super-Mare	Internet	3 days ago
Bristol	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

• 
  andy lanyon (@andylance1977) reported 27 seconds ago from Newport, Wales

  @virginmedia is it normal practice when a call is made to you about problems with the tivo box (3rd time this year) that you're then on a call for over an hr at at the end of it promised an upgrade, go thro all the protocols only to be told actually you can't have that

• 
  Beth Ryan (@bethkorf) reported 31 seconds ago from Kingswood, England

  @virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors

• 
  Steve Parsons (@steveparsnips) reported 4 minutes ago from Stoke Gifford, England

  @virginmedia I have spent 7hrs40mins today in a WhatsApp chat with your customer services trying to terminate my broadband and still haven't finalised it. I will be cancelling my DD as I am paid up until May 4th and your hub will be available for you to collect if you wish

• 
  Steve Mowat (@SteveMowat4) reported 10 minutes ago from Weston-super-Mare, England

  @virginmedia Both those lights should be green. Any red lights mean there is a network fault either on a cable or on the box to which the cable screws into. Now please tell me, what is so difficult to send someone out to investigate that??

• 
  Gill Harrison (@gillih) reported 16 minutes ago from Bristol, England

  Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?

• 
  vinnie voke (@vinnievoke) reported 19 minutes ago from Bristol, England

  @virginmedia @virginhelp so 17h with no reply wicked costumer service

• 
  Tina Badley (@tinabadley) reported 20 minutes ago from Bristol, England

  @henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!

• 
  Matt (@LetRIP) reported 24 minutes ago from Thornbury, England

  @virginmedia Quite the worst customer contact centre ever. Website does not offer phone or email contact. Only way to get web chat is to go to complaints page. 1 hour to get a 1 minute task done. Deliberately cut off twice. #poorservice

• 
  MaartenX. (@MaartenSleeckx) reported 26 minutes ago from Victoria, Wales

  @virginmedia Screw you. Only me dying bothers anyone, literally anyone, it's always impossible to help me until people understand that I will kill myself. You're no better than them. See you in 2 weeks or not "AB".

• 
  Jacob (@j_bettany) reported 34 minutes ago from Clevedon, England

  So many scammers calling from '@VirginMedia Technical Support' at the moment. 5 in 24 hours. I've taken to suggesting they might think about getting a different job but heartbreaking to get the response, 'can you give me one?' It's basically #organisedcrime built on #poverty

• 
  David Lloyd (@dave_backwell) reported 35 minutes ago from Backwell, England

  She tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her

• 
  Chris (@chrisandobe) reported 40 minutes ago from Kingswood, England

  @virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.

• 
  Mark Andres (@CloudHQ) reported 41 minutes ago from Bristol, England

  Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update

• 
  VickyL (@VickyLorych) reported 42 minutes ago from Bristol, England

  @virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩

• 
  Neil Cairns (@neilcairns) reported 43 minutes ago from Bristol, England

  @virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  DavidJWood (@RedWoodyLFC) reported 46 minutes ago from Bristol, England

  @JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running

• 
  Sam Sims (@mantha_1976) reported 46 minutes ago from Newport, Wales

  hey @virginmedia I have a contract that says my price is set to Jan 2023 and I negotiated the deal with customer retention as not the account holder bit authorised to talk on behalf of the account holder and now I've got customer services flat out lying toe on WhatsApp (1)

• 
  James Harrison (@jamesmjharrison) reported 47 minutes ago from Bristol, England

  @virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…

• 
  Derby Pascal (@derbypascal) reported 52 minutes ago from Bristol, England

  @virginmedia The service checker just says its down but doesn't tell me what's going on.

• 
  Angel Eyes #FBPE 🇪🇺🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported 54 minutes ago from Patchway, England

  @NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐌🥤 (@Slugy__) reported 30 seconds ago

  @SnapeBS @virginmedia Yh when I was on vm his **** was aids

• 
  Harry Nicholson (@Harryn9000) reported 5 minutes ago

  @virginmedia hi trying to renew my package, but having difficulty getting in touch with someone to get a deal sorted ? can anyone help with this

• 
  Mømo ຊ (@momo393alioth) reported 10 minutes ago

  @Seiko_Senpai_ meanwhile im still waiting for virgin media to get my **** installed after waiting for almost 2 months 💔

• 
  Anne-Marie Evans (@BrookesMarie) reported 14 minutes ago

  @virginmedia please can someone contact me we have been on the phone for over an hour - give number for IT service to be told they don't deal with customers - given another number which is now out of use

• 
  Ian McWilliams (@macaz1977) reported 16 minutes ago

  @virginmedia your WiFi is terrible in the NE16 postcode. Can you have a look into it please?

• 
  iBraderz (@iBraderz) reported 16 minutes ago

  @virginmedia Just under 2 weeks later and still no resolution. This has now been going on over a month and all the service checker says is they are aware but the date of repair is consistently getting delayed. This is absolutely poor.

• 
  😊🎬🎥🔴Mark Anthony🔴📺📷😊 (@leolionmark) reported 17 minutes ago

  @GGNDRiRock @virginmedia Had to go to apps and sign in again, what am i paying @virginmedia for to avoid all this crap!

• 
  WATCHING THE GAME (@Pass_Move) reported 18 minutes ago

  @virginmedia @annasimpson1 What’s the point. You don’t care and never respond.

• 
  C B (@Lulette5772) reported 20 minutes ago

  @virginmedia why is your app so useless, can’t do anything with it as any actions takes you to chat. You’re forced to chat/call VM for everything. My contract is ending, so had to call VM, a torturous experience. After 30minutes on hold achieved basically nothing. It’s so poor

• 
  FordPrefect (@fp2072) reported 21 minutes ago

  @virginmedia Shocking service , told you'd call to discuss offers , no one does, I then get a call from the complaints team that I can't take so they say they'll call back and they don't either