Virgin Media

Virgin Media Outage Report in Portishead, North Somerset, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Portishead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Portishead, North Somerset, England 03/28/2024 12:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Portishead, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Newport, Cwmbran, Weston-super-Mare and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomNewport Internet
United KingdomBristol Internet
United KingdomBristol E-mail
United KingdomNewport E-mail
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    @virginmedia To repeat, your service drops for a few minutes a day. By the time I check, it’s back. It absolutely frustrates me. On Tuesday, 4mins *just as I needed to start a Skype w a customer*. > 2

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    Just been told by @Bluebells048 that I need to ring @virginmedia customer services ... for the 2nd time today - epic fail again people!

  • robpearson8 Robbb ♛ (@robpearson8) reported from Filton, England

    @virginmedia Yes and I’ve contact your “help” staff but they were useless

  • robpearson8 Robbb ♛ (@robpearson8) reported from Filton, England

    @virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia thanks very much! We have been loyal customers for eight years and you granted us an extension with a promise to pay and now you’ve restricted our service two days before deadline for payment really really disappointed!!!

  • robpearson8 Robbb ♛ (@robpearson8) reported from Filton, England

    @virginmedia I don’t want to make a complaint just fix our internet x

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia How about calling someone by an agreed time to resolve a long term issue. Everyone for @virginmedia please check out CISAS

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    Yet again @virginmedia absolutely appalling customer service, by far worse organisation I’ve ever dealt with. They lie, they cheat, they rip from your bank account, no protection at all!!!

  • xcbushy sarah bush (@xcbushy) reported from Bristol, England

    @virginmedia absolutely disgusted with you, wait all afternoon for an engineer which you so say booked, to not turn up, an absolute shambles of a company, customer service is shocking 😡😡😡😡😡😡😡😡😡😡

  • GregDawes38 Greg Dawes (@GregDawes38) reported from Patchway, England

    @virginmedia Follow our local facebook pages in Bristol people constantly asking if anyone elses virgin media/broardband is down again. Become a running joke locally

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 (@cymboi) reported from Victoria, Wales

    @virginmedia anyone thinking of getting their Wi-fi, think again. We’ve been with the now since NTL days and this HUB 3.0 has been the worst!! Not as good as the make out. The router is in a good position not hidden away yet it’s still crap!!

  • xChuChux911 Hi, call me Chu x (@xChuChux911) reported from Bristol, England

    @NightAtKendalls @virginmedia Actually my whole electrics cut out x

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia 1. Get your team to honour the price agreed on a call 2. call back a customer @ agreed time rather than not at all. How about that as a starter 4 10

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia No issues with speed at the moment. This is a comparison to what I was getting earlier when I was still using Sky. I’ve had Virgin installed since then.

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    God you’re hopeless @virginmedia . If I was as poor as you, I’d be out of a job. Broadband down again in BS6. Just another irritating 7mins. Never long enough to fill in your engineers form.

  • jakepjohnson Jake Johnson 🚲🇪🇺 (@jakepjohnson) reported from Easton-in-Gordano, England

    @RichWalker15 @paul_smortions @AsACyclist @Scoodles64 @grfirestorm @fathead1987 @HylandIan @virginmedia You *are* using it though. It’s how the internet gets to your house. It’s “line rental”. It’s an infrastructure charge for using the cabinets and lines etc to deliver the service (separate cost) to your house.

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia You repeatedly confirmed the arrangement with me and will not reinstate my services despite the assurance that payment in full - not a happy customer #VirginAreDisappointing

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.

  • CGBadley Chris Badley (@CGBadley) reported from Bristol, England

    @virginmedia Yea, yea. I’ll just carry on being a long term customer mug until my year’s up thanks

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia so yesterday services restricted despite arrangement in place. Spoke to your customer services and services reinstated. Then this morning been restricted again despite arrangement - getting sick of this nonsense #notgoodenough #nosealofapprovalhere

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MsNitro Kayleigh Addinell (@MsNitro) reported

    @virginmedia awaiting the promised resolution from the problem with my Grandad's phone bill, that should be today some time. Look forward to it......

  • adamlstr Adam Lister (@adamlstr) reported

    @virginmedia The latter and then the former, I assume. When I’ve raised this issue in previous calls the distant call center operatives simply state there’s no fault.

  • juliestevens2 julie delaire (@juliestevens2) reported

    @virginmedia No I'm am not and I wasn't even asked . I was just told they won't book any one to come out and fix it because of covid

  • ez_jokka Laughing Armadillo (@ez_jokka) reported

    @virginmedia Hi, I just called. I think I called them last time too. The automated message told me there wasn't an issue in my area and hung up on me. I have tried everything. It's not my equipment. This is really frustrating.

  • gamesflea GamesFlea (@gamesflea) reported

    @virginmedia Yeah all fine apparently. And no help from the customer service team either

  • MrFrostMaths Mark Frost (@MrFrostMaths) reported

    @virginmedia not been able to make or receive calls this morning. Not useful when I’m in the process of buying and selling my house and need to contact the estate agents. Also my daughter is with her grandparents and I can’t ring them. Please help

  • Geates Paul Geater (@Geates) reported

    @virginmedia I'd quite like to watch anything without my super-duper V6 box freezing all the time because it can't recognise the super-duper broadband signal you're sending to our home!

  • DanielS09814576 Daniel Scullion (@DanielS09814576) reported

    @virginmedia Thanks for your reply, this is not due to area outage I’m afraid. This has been going on for nearly 2 months now. At first I thought it was my new tv but it has been tested and all working fine. It is something to do with my new 360 box.

  • ez_jokka Laughing Armadillo (@ez_jokka) reported

    @virginmedia Can someone DM me a proper email address? Or a free phone number. I'm afraid I don't trust Virgin to reimburse me. I can't afford to spend anymore money on this. Do I need a new hub? Surely you've seen other people having similar issues today

  • Nicola31996445 Nicola (@Nicola31996445) reported

    @virginmedia I have rebooted hub numerous times. As well as whilst on the phone to your customer service team, including putting pen in back to reset. It says there are outages. How long will these be going on for? This is an absolute ******* joke