Virgin Media Outage Report in Portishead, North Somerset, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Portishead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (15%)
-
Total Blackout (10%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Portishead, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Newport, Cwmbran, Weston-super-Mare and Clevedon.
City | Problem Type | Report Time |
---|---|---|
Bristol | Internet | |
Newport | Internet | |
Bristol | Internet | |
Bristol | ||
Newport | ||
Bristol | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portishead, England
Latest outage, problems and issue reports in Portishead and nearby locations:
-
Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
@virginmedia To repeat, your service drops for a few minutes a day. By the time I check, it’s back. It absolutely frustrates me. On Tuesday, 4mins *just as I needed to start a Skype w a customer*. > 2
-
Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
Just been told by @Bluebells048 that I need to ring @virginmedia customer services ... for the 2nd time today - epic fail again people!
-
Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia Yes and I’ve contact your “help” staff but they were useless
-
Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps
-
Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia thanks very much! We have been loyal customers for eight years and you granted us an extension with a promise to pay and now you’ve restricted our service two days before deadline for payment really really disappointed!!!
-
Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia I don’t want to make a complaint just fix our internet x
-
Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia How about calling someone by an agreed time to resolve a long term issue. Everyone for @virginmedia please check out CISAS
-
Louise Ripley
(@LouRipley) reported
from
Kingswood, England
Yet again @virginmedia absolutely appalling customer service, by far worse organisation I’ve ever dealt with. They lie, they cheat, they rip from your bank account, no protection at all!!!
-
sarah bush
(@xcbushy) reported
from
Bristol, England
@virginmedia absolutely disgusted with you, wait all afternoon for an engineer which you so say booked, to not turn up, an absolute shambles of a company, customer service is shocking 😡😡😡😡😡😡😡😡😡😡
-
Greg Dawes
(@GregDawes38) reported
from
Patchway, England
@virginmedia Follow our local facebook pages in Bristol people constantly asking if anyone elses virgin media/broardband is down again. Become a running joke locally
-
MH 🏴🏳️🌈🇪🇺
(@cymboi) reported
from
Victoria, Wales
@virginmedia anyone thinking of getting their Wi-fi, think again. We’ve been with the now since NTL days and this HUB 3.0 has been the worst!! Not as good as the make out. The router is in a good position not hidden away yet it’s still crap!!
-
Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@NightAtKendalls @virginmedia Actually my whole electrics cut out x
-
Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia 1. Get your team to honour the price agreed on a call 2. call back a customer @ agreed time rather than not at all. How about that as a starter 4 10
-
Amy
(@Yippers) reported
from
Bristol, England
@virginmedia No issues with speed at the moment. This is a comparison to what I was getting earlier when I was still using Sky. I’ve had Virgin installed since then.
-
Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
God you’re hopeless @virginmedia . If I was as poor as you, I’d be out of a job. Broadband down again in BS6. Just another irritating 7mins. Never long enough to fill in your engineers form.
-
Jake Johnson 🚲🇪🇺
(@jakepjohnson) reported
from
Easton-in-Gordano, England
@RichWalker15 @paul_smortions @AsACyclist @Scoodles64 @grfirestorm @fathead1987 @HylandIan @virginmedia You *are* using it though. It’s how the internet gets to your house. It’s “line rental”. It’s an infrastructure charge for using the cabinets and lines etc to deliver the service (separate cost) to your house.
-
Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia You repeatedly confirmed the arrangement with me and will not reinstate my services despite the assurance that payment in full - not a happy customer #VirginAreDisappointing
-
Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.
-
Chris Badley
(@CGBadley) reported
from
Bristol, England
@virginmedia Yea, yea. I’ll just carry on being a long term customer mug until my year’s up thanks
-
Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia so yesterday services restricted despite arrangement in place. Spoke to your customer services and services reinstated. Then this morning been restricted again despite arrangement - getting sick of this nonsense #notgoodenough #nosealofapprovalhere
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kayleigh Addinell
(@MsNitro) reported
@virginmedia awaiting the promised resolution from the problem with my Grandad's phone bill, that should be today some time. Look forward to it......
-
Adam Lister
(@adamlstr) reported
@virginmedia The latter and then the former, I assume. When I’ve raised this issue in previous calls the distant call center operatives simply state there’s no fault.
-
julie delaire
(@juliestevens2) reported
@virginmedia No I'm am not and I wasn't even asked . I was just told they won't book any one to come out and fix it because of covid
-
Laughing Armadillo
(@ez_jokka) reported
@virginmedia Hi, I just called. I think I called them last time too. The automated message told me there wasn't an issue in my area and hung up on me. I have tried everything. It's not my equipment. This is really frustrating.
-
GamesFlea
(@gamesflea) reported
@virginmedia Yeah all fine apparently. And no help from the customer service team either
-
Mark Frost
(@MrFrostMaths) reported
@virginmedia not been able to make or receive calls this morning. Not useful when I’m in the process of buying and selling my house and need to contact the estate agents. Also my daughter is with her grandparents and I can’t ring them. Please help
-
Paul Geater
(@Geates) reported
@virginmedia I'd quite like to watch anything without my super-duper V6 box freezing all the time because it can't recognise the super-duper broadband signal you're sending to our home!
-
Daniel Scullion
(@DanielS09814576) reported
@virginmedia Thanks for your reply, this is not due to area outage I’m afraid. This has been going on for nearly 2 months now. At first I thought it was my new tv but it has been tested and all working fine. It is something to do with my new 360 box.
-
Laughing Armadillo
(@ez_jokka) reported
@virginmedia Can someone DM me a proper email address? Or a free phone number. I'm afraid I don't trust Virgin to reimburse me. I can't afford to spend anymore money on this. Do I need a new hub? Surely you've seen other people having similar issues today
-
Nicola
(@Nicola31996445) reported
@virginmedia I have rebooted hub numerous times. As well as whilst on the phone to your customer service team, including putting pen in back to reset. It says there are outages. How long will these be going on for? This is an absolute ******* joke