Virgin Media Outage Report in Portishead, North Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Portishead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portishead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Portishead, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Conham, Cwmbran, Clevedon, Newport, and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
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Internet | 5 hours ago |
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Bristol
|
Wi-fi | 6 hours ago |
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Bristol
|
Internet | 8 hours ago |
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Bristol
|
Internet | 9 hours ago |
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Bristol
|
Internet | 14 hours ago |
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Bristol
|
Internet | 14 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portishead, England
Latest outage, problems and issue reports in Portishead and nearby locations:
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Phil Rogers (@philmonkey) reported from Ponthir, Wales@virginmedia @DannyHackett Had a moment around a decade ago where they sent me through the song and dance of rebooting etc. So I cut it short, told them to look at the signal levels. They did. We agreed that it’s not localised to my property, they fixed. No pointless faffing.
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luke beedle (@lukejherridge) reported from Kingswood, EnglandA phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia
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Amy Atkinson (@AmyFilton) reported from Filton, EnglandVirgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia
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Becky...xx {TeEm} (@BeckyyBuzz) reported from Newport, Wales@virginmedia I have currently reset the family wifi box three times now and have no internet or wifi. I do not know any of the account details as it's all in my dads name but we have no service be would like the issue resolved if possible
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LM❤️ (@Rockchic65) reported from Bristol, England@virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.
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Pastor Matt (@MattScript) reported from Filton, England@virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.
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Amy Atkinson (@AmyFilton) reported from Filton, England@Eolianjanitor @virginmedia I am now a sky customer 👌
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Gareth Williams (@GarethWHeating) reported from Newport, Wales@virginmedia I was told there was a problem with the cell that has now been rectified. There was nothing at all wrong with the phone but it cuts out all the time. Always has...
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Becky...xx (@BeckyyBuzz) reported from Newport, Wales@virginmedia I now know what the issue was. I w contacted by a fake virgin account
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Pastor Matt (@MattScript) reported from Bradley Stoke, England@virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.
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Natalie Timmons (@metallicnat) reported from Bristol, EnglandCan’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer
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viki ✨✨✨ (@alittleredpanda) reported from Bristol, England@virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.
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Alex (@AlexOrr1) reported from Bristol, England@virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...
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Janine Jones (@Janeenie) reported from Bristol, England@virginmedia still not working this morning, any ideas. ( I have paid my bill)
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Amy Atkinson (@AmyFilton) reported from Filton, England@Eolianjanitor @virginmedia Absolutely, no customer service. 💩
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Phil Rogers (@philmonkey) reported from Ponthir, Wales@virginmedia @DannyHackett Be careful with the fob offs Danny - if it’s a connection problem (not your in house WiFi) then Virgin, as with any other cable company, can see your connection status from the modem to their services via DOCSIS and also should be able to see logs too 😉
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viki ✨✨✨ (@alittleredpanda) reported from Bristol, England@virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service
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hayley reed (@HayleyaReed) reported from Weston-super-Mare, England@virginmedia why does it take so long to get through to your cancellation team or is there that many people getting rid of your services due to the shocking customer service!
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Georgina Kerry (@kerry_georgina) reported from Bristol, England@virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Prakash (@pk032214) reported@virginmedia I have already logged a complaint with Virgin Media and waiting for an email response.
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Jonathan Priestley (@JD_Priest) reported@virginmedia Been on hold for 45 minutes now - you've made it impossible to cancel my services. Worst customer service since EON
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Patrick (@PostmanPatCFC) reportedVirgin media sim card service is so ******* DOG SHITTTT
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Graham (@Grazamundo) reported@virginmedia Can you at least provide an email or address so I can raise a complaint please - your website is purposefully set up to avoid giving out this information out it seems and have been holding for about 30 minutes on your phone system without anyone picking up
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Lucy Chothia (@LChothia) reported@virginmedia What is going on. I’ve spent 2hrs with your customer services team trying to cancel my account and it still isn’t done. @Ofcom
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T0m, Thomas, Tommy, Tomato 🍅 (@T0mKa1v) reported@virginmedia I don’t have internet for the last 30min and the business lines are already closed - no issue was reported in SE13 area
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Steven burke #KBF (@burke_steven) reported@virginmedia Seems it, how long is this going to be down for
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Alex Tipler (@alextiplerfilm) reported from Coalville, England@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
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Martin Holland (@Mark1vernthecat) reportedDear @virginmedia I have hundreds of different reasons, including four bounced calls, today, ti complain about your customer service, down the years. Today, however, I was looked after by a brilliant customer services advisor, called Holly - faith in humanity almost restored!
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Jubz Hasan (@jubz9645) reported@virginmedia Interets been playing up over a week cant seem to resolve the issue even when on phone to virgin for 1 hour