Virgin Media Outage Report in Bradley Stoke, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bradley Stoke, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bradley Stoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bradley Stoke, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bradley Stoke, England
Latest outage, problems and issue reports in Bradley Stoke and nearby locations:
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Becky Bullingham
(@BeckyBullingham) reported
from
Bristol, England
@virginmedia I am tearing my hair out with your customer service and awful WiFi. I have tried and tried to get it resolved via customer services but to no avail. Last night I was again promised a call back to resolve the issue and again no call back was received. Please sort this
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Richard George
(@rjgux) reported
from
Kingswood, England
@virginmedia It says ‘No known issues’ but I’ve been having problems with my router all day
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia fix your internet
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia lag and poor internet connection
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Tom
(@crackleholler) reported
from
Bristol, England
@BethMotherwell @virginmedia I’d recommend the latter. If this is the case when you’re a prospective customer, think of when they’ve already got your money and you’re in contract.
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Janet Adams
(@JanetAdamsBtl) reported
from
Bristol, England
@virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves
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Mark Prouse
(@prousy) reported
from
Kingswood, England
Worst customer service must go to @virginmedia.
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Billy Lady of Dunans
(@McBillyuk) reported
from
Bristol, England
@virginmedia @maclean132 Mobile down can't even call 999 on mine!@
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David Rankin
(@mrdrankin) reported
from
Kingswood, England
I'd like to thank @virginmedia. The fact that your new VO service is absolutely shocking, not user friendly and painfully slow, has luckily stopped me spending the £12.99 that my wife wanted to spend on "The Star is Born" PHEW!!!!!! Every cloud and all that.
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia Yes the issue is resolved. My connection returned to over 100mbps.
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Chris Hines
(@CherishSin) reported
from
Kingswood, England
@virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.
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Jamie Barry
(@JamieGBarry) reported
from
Bristol, England
@virginmedia That’s my issue. I took to Twitter as your call handlers CANNOT resolve my complaint. Your complaints process is shocking. You blackmail customers then do not actively respond to issues they raise.
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Gem Anderson
(@Gemmagems1503) reported
from
Bristol, England
@virginmedia internet dipping in and out of service for days now. Checked the virgin service in my area and no faults.
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Chris Rose
(@chrisandobe) reported
from
Kingswood, England
@virginmedia Ok, I hope roaming charges won't be back. When I get the chance to go abroad it's good to know I can use Google maps, call home and get help if I need something without the worry of expensive charges.
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Jamie Barry
(@JamieGBarry) reported
from
Bristol, England
@virginmedia With all due respect, you’ve not helped me at all. You simply have directed me to call the number that I’ve called three times already. I’d love to know how you expect customers to resolve issues!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Morgan
(@DrLiamMorgan) reported
@virginmedia I do have a photo but I don't want to get an individual into trouble as I'm sure it's a more widespread issue than just this incident. Maybe just make sure it's covered in any induction/refresher training you provide?
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Joff Lord
(@joffanory) reported
@virginmedia sort your signal out, everything is lagging on BBC and bt sport😡
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Rhomany💜💜💜
(@rhomany) reported
@virginmedia I thought the point of using WhatsApp was so you could have a conversation that wasn’t immediate. That’s what the text says. They know what I want, I’ve already explained it to the Customer Service guy I spoke to.
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True Blue
(@TrueBlu001) reported
@virginmedia your services are so so poor!!!
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Grant Campbell
(@gracam79) reported
@virginmedia issues with TV reception in G67 2DZ area. Screen freezing.
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Jim Speakman
(@cowspassage) reported
Oi, @virginmedia - why is my picture continuously breaking up during this FA Cup Final preamble? It better not happen during Eurovision or there'll be trouble!
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Adam Palmer
(@adampalmer73) reported
@virginmedia what's going on with the signal all channels freezing
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Mark
(@oldmanruns76) reported
@virginmedia my WiFi hub is going from steady white light to slow flashing light, with intermittent solid red light, any idea why? Or is my hub about to blow up
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kalik miah
(@KalikMiah) reported
@virginmedia Been trying to cancel my contract for two days now and I’ve been passed over to every department possible, thought it was done yesterday but found out this morning that it wasn’t done , that the request to cancel my contract got cancelled
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Jack
(@JaqHardy) reported
@Malcy7 @LuckyLu31582986 @virginmedia Just as bad