Virgin Media Outage Report in Bradley Stoke, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bradley Stoke, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bradley Stoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bradley Stoke, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bradley Stoke, England
Latest outage, problems and issue reports in Bradley Stoke and nearby locations:
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.
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emmainbristol
(@emmainglasgow) reported
from
Bristol, England
@virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia If it's better customer service then that would be better than having to be with O2
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Nathanial Sydenham
(@NatSydenham) reported
from
Bathford, England
@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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pete jones
(@brizzleboy) reported
from
Avonmouth, England
@virginmedia Sadly the phone never gets answered,we know if they did answer, someone in the retention centre might even help?
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aran kay
(@Arankay_1) reported
from
Bathford, England
@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can
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Ivor the Vorlord
(@Bristolvor) reported
from
Bristol, England
@KGravil @virginmedia Service?
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Gill Harrison
(@gillih) reported
from
Bristol, England
Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
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WE ARE TUCO
(@tuco_tuco) reported
from
Bristol, England
Wow @virginmedia really can't sort their stuff out.......HELP its a joke
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
@virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
.@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻
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SarahellenK
(@sarahellenk1) reported
from
Westerleigh, England
@virginmedia please can someone help me. I need a number to call you on
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Chloe
(@chloehester) reported
from
Bristol, England
Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.
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Andy Wilcox
(@AndyMWilcox) reported
from
Kingswood, England
@virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!
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Gareth Balmer
(@garethbalmer) reported
from
Bristol, England
@virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.
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Gill Harrison
(@gillih) reported
from
Portishead and North Weston, England
@virginmedia I have got this sorted with your team now. Helpful person. But I suggest changing your auto system to give callers an idea of wait time. Better customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Moorhead
(@pete_moorhead) reported
@virginmedia can you confirm if there is a current broadband outage in Belfast BT17? Thanks
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It's A Mistry
(@RohitMistry88) reported
@virginmedia Why thank you for such great customer service and understanding of how awful 5 days of no internet will be for us...
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Rebecca Mills
(@Rebecca_is_Eco) reported
@virginmedia I can work out from everyone else's tweets that Nottingham is having issues, the lack of updates is disappointing and a big factor in not renewing with your company, please can you provide link for complaints?
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Roger Larcombe
(@RogerLarcombe) reported
@virginmedia No ha he on the day as expected. Following day random network engineer arrives without appointment and says he replaced some bits in the cabinet up the road, should be ok. That was about 2pm. The connection has dropped 5 times since then to my knowledge.
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Clare
(@clareturtleton) reported
@virginmedia I did and they hung up on my after I waited for 30mins. As soon as I said I wanted to cancel my broadband, the line went dead. Also that 03454 number you gave me is disconnected.
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Laura Elizabeth
(@malteasergirl) reported
@virginmedia I need help!! I have been moved onto an 18 month contract going from £57 a month to £78. I was not consulted over this and I don’t know what to do. Please help.
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Geran
(@Gar1onriva) reported
It was recommended I try Virgin Media on WhatsApp to try and get my service cancelled. I got in touch with them. After an hour of smalltalk and confirming my identity twice more, I've 'been transferred' to the department that kept me waiting for 2 hours on the phone.
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Stuart Ferguson
(@ferganerd83) reported
@AnthonyMorl @virginmedia Swinging their ***** about claiming muckle speeds, yet constant buffering and no signal in most rooms. Want the shite ripped out tbh
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Maureen Quirk
(@moshaw2) reported
@virginmedia 8th September- despite numerous complaints It was never taken seriously. Very quick to take the payments though- thoroughly disheartening after over 20 years loyalty
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Patricia Ann Hulme
(@Ingolangel) reported
@KitchingMalk @liamdfreeman @virginmedia Virgin Customer Service is non existent and always has been!!!! The worst I have EVER had the misfortune to experience!!!!!