Virgin Media Outage Report in Bradley Stoke, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bradley Stoke, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bradley Stoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bradley Stoke, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
TV | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bradley Stoke, England
Latest outage, problems and issue reports in Bradley Stoke and nearby locations:
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia long wait times 40+ minutes and no fix just another que and a recorded message that will be charged by ‘Virgin Gadget Rescue Team’!. Virgin sets new standards in Customer Service.
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@granuailemalia @SkyUK Probably the same issue @virginmedia had a while ago.
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Ken Trowbridge
(@KenTrowbridge3) reported
from
Bristol, England
@virginmedia Can we DM this issue please or give me a contact number where I can actually speak to someone without the intensely annoying waiting times. Thanks in advance and anticipation! Ken
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Shane Richardson
(@shaner1989) reported
from
Bristol, England
@vmbusinesshelp @virginmedia @vmbusiness Hi, I think the issue is sorted now. @virginmedia has helped. Shame the call centre is awful though.
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Jonathan Phillips, Esq.
(@DigitalJonathan) reported
from
Bristol, England
@virginmedia down again... it’s been awful all day. Up and down. You really are a terrible provider.
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Charlotte Hodkin
(@CharHodkin) reported
from
Bristol, England
@virginmedia worst customer service I have ever experienced geeeez just what you want on a Saturday....terrible team...don’t do it guys 😂 #BransonHaveAWord
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Shane Richardson
(@shaner1989) reported
from
Bristol, England
@virginmedia your support team are useless. 3 hours on calls today. I cannot get my time back that your operatives have wasted by hanging up or disconnecting 3 time.
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Lee Rendall
(@LeeRendall) reported
from
Bristol, England
@charllou1 @virginmedia Genuine, was kept on hold 50 mins couple weeks back then when the operator came on told us there was an issue and i had to call back 😳 was FUMING!
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Matt Ribbins
(@mattyribbo) reported
from
Filton, England
@virginmedia Wired. The issue isn't with my side of the network. It appears to be on the virgin side based on the router logs.
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Mike Lind 🦏
(@mikelind2) reported
from
Bristol, England
@virginmedia sadly having to post again. Home broadband down again. Your service is so unreliable it is useless. U have failed to provide a reliable broadband service and remain in breach of contract.
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James E Ballantyne
(@JimEBallantyne) reported
from
Bristol, England
After another 30 mins on hold I’ve given up for today as you’re impacting my evening @Virgin @virginmedia @richardbranson Crap service 👎🏻 you never know who might be a returning customer in the future and this is such a poor experience #BadService #CancellingDueToPriceHike
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
Virgin media service - connection goes down with 24 hours & no help from technical services, just reading from a script & no escalation. Giving up after a year of unacceptable service. Lovely and polite on social media, impossible once a customer #virginmedia
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia's customer services is the WORST
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🌈Rebekah Rhian🦄
(@RebekahMorriss) reported
from
Bristol, England
@gavindp2012 @virginmedia It's really annoying because my cctv is ran by the WiFi and it needs resetting all the time it's down
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia customers with difficult problems seem to be parked in telephone que until they go away. Really trying to work to Virgin. Still waiting 55 minutes bet they will just disconnect me!
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia after nearly a year of repeatedly dropped internet service finally asked them to turn off their Wi-fi kit so can use my own. Basic connection fails, again, and nothing left for support desk to blame - challenge that if it’s not on the script then no help
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Irfon Watkins
(@irfonw) reported
from
Bristol, England
@virginmedia been waiting in call queue for 20 mins to speak to someone. No indication of where I am in queue. Just shit music indicitave of a shit customer service
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Amy Beardmore
(@amybeardy) reported
from
Winterbourne, England
@amandavin @virginmedia I need fibre though because of stupid children streaming games and all sorts of nonsense. Anything other than virgin also comes with a £50 BT phone line installation. They’ve got me over a barrel
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia absolute disgrace. Advise via Twitter to make complaint, logged 2-no response, called lots no joy, promises result in nothing. Absolute shambles. STAY AWAY peeps!! Sky a dream in comparison
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nick webb
(@chefwonderwebb) reported
from
Bristol, England
@virginmedia why has it taken 32 mins on hold to cancel my subscription! I’m still waiting to talk to the person I spoke to 15mjns ago! Terrible service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Cullum
(@stuart_cullum) reported
@virginmedia My elderly parents are currently without a phone line which you had promised to fix, missed a doctors call and are now without some pills that they needed. I appreciate things go wrong but after many failed attempts to get through to you we’re completely stuck. Help.
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Brandon Pirie
(@BrandonPirie) reported
Home internet has just gone down.... cheers @virginmedia Sunday ruined. Sons crying.
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Mrs Matthews
(@Sherridan1978) reported
@virginmedia Not sure how you are saying you've upgraded my broadband at no extra cost when it's just as crap as ever?!
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Peter Nolan
(@peterjnola) reported
@virginmedia The last person who responded to say ‘within a few days’ which is it? Could you at least check to make sure my complaint is being processed?
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June McFabulous
(@Miss_Jay_10) reported
@virginmedia internet down in the Belfast/ Lisburn area Status update please
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dylan
(@dylbedo) reported
@virginmedia It’s been fine throughout the day now it’s been really slow again. And wireless.
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Mark Brett
(@MARKYBRETT) reported
@virginmedia second night in a row holding for over an hour to book an engineer! Your customer service is abysmal :-(
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DNM MARKETING SOLUTIONS
(@dnmcork) reported
@VirginMediaIE is there an outage in Cork atm #virginmedia #outage #outageupdate
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Adam King
(@AdamK1n9) reported
The @virginmedia Hub 4 makes streaming & working from home impossible! I wouldn't recommend Virgin Media to anyone needing a reliable wifi, especially with the challenges we've faced this year. The only thing worse than the reliability, the customer service!
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Steve Cooper
(@coops_99) reported
@virginmedia Another engineer booked for tomorrow, but just had a Covid text message asking if anyone is shielding or has symptoms, as my wife is shielding have said yes. Had a message back to say engineer can only work on issues outside??