Virgin Media Outage Report in Stoke Gifford, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stoke Gifford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stoke Gifford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stoke Gifford, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
City | Problem Type | Report Time |
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Wi-fi | ||
Wi-fi | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stoke Gifford, England
Latest outage, problems and issue reports in Stoke Gifford and nearby locations:
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JakeNicholas (@JakeNicholas04) reported from Keynsham, England
@virginmedia fix your internet
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Natalie Timmons (@metallicnat) reported from Bristol, England
@virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice
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Gem Anderson (@Gemmagems1503) reported from Bristol, England
@virginmedia internet dipping in and out of service for days now. Checked the virgin service in my area and no faults.
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JakeNicholas (@JakeNicholas04) reported from Keynsham, England
@virginmedia lag and poor internet connection
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Natalie Timmons (@metallicnat) reported from Bristol, England
@virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol
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Tom (@crackleholler) reported from Bristol, England
@BethMotherwell @virginmedia I’d recommend the latter. If this is the case when you’re a prospective customer, think of when they’ve already got your money and you’re in contract.
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Chris Hines (@CherishSin) reported from Bristol, England
@virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!
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Laurence (@An_SEP_Field) reported from Avonmouth, England
@virginmedia aaarrrggghhh!!!! No phone service!!!!
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Billy Lady of Dunans (@McBillyuk) reported from Bristol, England
@virginmedia @maclean132 Mobile down can't even call 999 on mine!@
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Matt Sudol (@MattSudol) reported from Bristol, England
@virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves
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Chris Hines (@CherishSin) reported from Bristol, England
@virginmedia Yes the issue is resolved. My connection returned to over 100mbps.
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David Rankin (@mrdrankin) reported from Kingswood, England
I'd like to thank @virginmedia. The fact that your new VO service is absolutely shocking, not user friendly and painfully slow, has luckily stopped me spending the £12.99 that my wife wanted to spend on "The Star is Born" PHEW!!!!!! Every cloud and all that.
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Mark Prouse (@prousy) reported from Kingswood, England
Worst customer service must go to @virginmedia.
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Jamie Barry (@JamieGBarry) reported from Bristol, England
@virginmedia That’s my issue. I took to Twitter as your call handlers CANNOT resolve my complaint. Your complaints process is shocking. You blackmail customers then do not actively respond to issues they raise.
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Matt Sudol (@MattSudol) reported from Bristol, England
@virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!
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Chris Rose (@chrisandobe) reported from Kingswood, England
@virginmedia Ok, I hope roaming charges won't be back. When I get the chance to go abroad it's good to know I can use Google maps, call home and get help if I need something without the worry of expensive charges.
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Janet Adams (@JanetAdamsBtl) reported from Bristol, England
@virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.
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Richard George (@rjgux) reported from Kingswood, England
@virginmedia It says ‘No known issues’ but I’ve been having problems with my router all day
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Becky Bullingham (@BeckyBullingham) reported from Bristol, England
@virginmedia I am tearing my hair out with your customer service and awful WiFi. I have tried and tried to get it resolved via customer services but to no avail. Last night I was again promised a call back to resolve the issue and again no call back was received. Please sort this
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Chris Hines (@CherishSin) reported from Kingswood, England
@virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sophie.morgan132 (@Morgan132Sophie) reported
@virginmedia @VirginMedia_TV I have tried to cancel my services to constantly being told issues with your systems. You said you would call back to confirm cancellation, yet nothing. Is this a stall tactic?
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Zoompad DANCER OF JOY #FreeJulianAssange (@Zoompad) reported
@virginmedia I've already complained, was told I would be compensated for the service you failed to provide. But now you have gone back on that and are trying to bleed me dry. I can see this is going to end up in court as your company policy is bullying. You intimidate your customers as you
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Jemma Crow (@jemmacrow) reported
@virginmedia Hi can you help on this. They were told it was the same package but evening calls has been removed
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Julio Dos Santos (@JDSantos273) reported
@virginmedia I have, yeah. It's been saying "intermitten signal fault" for about doxy weeks now. I got a call on Saturday wanting to increase my speed at a slight cost rise but in all honesty I'll need to cancel when I've found a new provider, as its quite unsustainable.
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Zoompad DANCER OF JOY #FreeJulianAssange (@Zoompad) reported
VIRGIN MEDIA are the most disgusting company I have ever had the misfortune to deal with. They are trying to rob me by charging me for a service they're not providing.
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Lauren Green (@tophat_lady) reported
to either negotiate a fair price or cancel completely. I’m quite prepared to just go elsewhere this time. #virginmedia
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Destiny La Roja 💖 (she/they) (@DestinyRoja) reported
Me: you’ve increased my prices and my internets constantly down, I want to leave @virginmedia: you want a better deal? Me: I want to leave Virgin media: no, you want a better deal.
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Stuart Anderson (@stuganderson) reported
@virginmedia Thanks but been there, done that. Unfortunately I feel its a waste of time unless I sign up to pay more for a service I'm not even getting now.
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Cam Darnell (@Cami_D_x) reported
@virginmedia anyone else have the same problem with there monthly bill? sends link for payment… doesn’t let you change amount, shows you what you owe. You pay. Then next month tells you you’ve underpaid on last bill!! Where are all these charges and under payments coming from?
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vicky (@_____vicky_) reported
@virginmedia Hi, I requested a new package and delivery on the 27th February and have had no confirmation of my delivery and have no account so can’t contact support. Please can you help?