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Virgin Media outages and service status in Stoke Gifford, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Stoke Gifford, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Apr 14, 4:32 PM GMT+1.
  • 59% Internet (59%)
  • 15% TV (15%)
  • 12% Total Blackout (12%)
  • 12% Wi-fi (12%)
  • 3% E-mail (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stoke Gifford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stoke Gifford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 15: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stoke Gifford, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Portishead, and Conham.

CityProblem TypeReport Time
Bristol Internet 1 day ago
Bristol Internet 1 day ago
Bristol Internet 3 days ago
Bristol Internet 4 days ago
Bath E-mail 5 days ago
Bristol Total Blackout 7 days ago

Nearby cities with recent reports

Bristol

5 recent signals

1 day ago
Bath

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stoke Gifford, England

Latest outage, problems and issue reports in Stoke Gifford and nearby locations:

  • williamjbrown
    william brown (@williamjbrown) reported from Bristol, England

    @virginmedia You put the prices UP and your service we get goes DOWN. How much are you knocking OFF our bills, after all there’s compensation when your trains 15 or 30 min late.

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.

  • LetRIP
    Matt (@LetRIP) reported from Thornbury, England

    @virginmedia No. Your chat representative cut me off. Have wasted over an hour already. You must be joking if you think I’m going to waste more time on your awful service

  • TobyOsborne1
    Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia My account has been compromised so I can’t sign in to join?

  • vinnievoke
    vinnie voke (@vinnievoke) reported from Bristol, England

    @Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking

  • LetRIP
    Matt (@LetRIP) reported from Thornbury, England

    @virginmedia Quite the worst customer contact centre ever. Website does not offer phone or email contact. Only way to get web chat is to go to complaints page. 1 hour to get a 1 minute task done. Deliberately cut off twice. #poorservice

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.

  • MTurnerNFL
    Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.

  • BRFCSamuel
    Sam 🏴‍☠️ (@BRFCSamuel) reported from Kingswood, England

    @virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.

  • DanielFry23
    Daniel Fry (@DanielFry23) reported from Filton, England

    @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

  • xChuChux911
    Hi, call me Chu x (@xChuChux911) reported from Bristol, England

    @virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.

  • RajnishRazdan
    Rajnish Razdan (@RajnishRazdan) reported from Bristol, England

    @virginmedia it’s amazing isn’t it - you never pick up calls or cut me off so I go to your site to change my package as you’re charging me for things I don’t have and amazingly your live chat button doesn’t work either.

  • AngelMel2017
    AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint

  • kadenbatt
    KB (@kadenbatt) reported from Warmley, England

    @virginmedia I did all that. I waited for thr led to go out. Then went and plugged it in and went green the flashed blue again. 24 hours to connect? It's been working for ages then after the outage yesterday all of a sudden its gone

  • DerShru
    Der Shru (@DerShru) reported from Bristol, England

    Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R

  • joannevarney68
    Joanne Varney (White (@joannevarney68) reported from Bristol, England

    @virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer

  • Bristolvor
    Ivor the Vorlord (@Bristolvor) reported from Bristol, England

    @KGravil @virginmedia Service?

  • emilyunicorns95
    ✨Emily✨ (@emilyunicorns95) reported from Bathford, England

    @virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    Hi @virginmedia @helpvirginmedia @VirginMediaCorp why won’t my Outlook connect to your server? No emails for 3 days. It’s an issue your end yet no help from your tech team.

  • Superstan_92
    J Stan (@Superstan_92) reported from Bristol, England

    @virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Carolineforaday
    Caroline Masden (@Carolineforaday) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • dombuz
    Buzz (@dombuz) reported

    So, tomorrow begins the process of renewing my virgin media for the same price they offer new customers. My current deal renewal price £29.99pcm. New customer £24. The haggle and 1 hour of the worst customer service help line will be worth it.

  • RorschachSlays
    Rorschach Slays🇸🇮🇪🇺🇬🇧 (@RorschachSlays) reported

    @misselledee @virginmedia This is normal. My friend has been on a broken line for weeks now. Engineers came out 3 times. His internet is still worse than his mobile internet. Virgin is saying everything is ok. Engineers barely know much more than: Let's reboot your router. Get out. Get City Fibre.

  • Gary1165
    salmo (@Gary1165) reported

    @virginmedia @El_Lloydie I would just cancel as they are failing in there contractural obligations

  • shauny67
    Shaun (@shauny67) reported

    @virginmedia @sharonmariahall Yes excellent internet speeds & the only provider you can put the router into modem mode & add your own kit. 9 times out of 10 any WiFi issues are down to devices or where you have the router not the service. If you have a WiFi pod ensure you set up WiFi back haul.

  • CNeto97
    Cal (@CNeto97) reported

    @virginmedia need help M217NS , WiFi down, landline down no way to call keeps disconnecting me on call and your team can’t hear me need to sort this asap

  • Merse2506
    John Mercer (@Merse2506) reported

    @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

  • paragaz
    Garry (@paragaz) reported from Streetly, England

    @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

  • nottinghillman
    Nottinghill Man (@nottinghillman) reported

    @virginmedia I think this has been reported now but our WiFi at W2 4TJ went down on Wednesday evening. A call out engineer the next the next morning merely confirmed that the problem is apparently on the street, not in our house as the engineer apparently thought initially. But no repair yet

  • yiuonmw
    Yiuon (@yiuonmw) reported

    @virginmedia Nah, this is not on. What is this UK side internet issues going on the past few weeks. What is the estimated turn around on a full resolution?