Virgin Media

Virgin Media Outage Report in Stoke Gifford, South Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stoke Gifford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stoke Gifford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stoke Gifford, South Gloucestershire, England 05/25/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stoke Gifford, South Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stoke Gifford, England

Latest outage, problems and issue reports in Stoke Gifford and nearby locations:

  • JakeNicholas04 JakeNicholas (@JakeNicholas04) reported from Keynsham, England

    @virginmedia fix your internet

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice

  • Gemmagems1503 Gem Anderson (@Gemmagems1503) reported from Bristol, England

    @virginmedia internet dipping in and out of service for days now. Checked the virgin service in my area and no faults.

  • JakeNicholas04 JakeNicholas (@JakeNicholas04) reported from Keynsham, England

    @virginmedia lag and poor internet connection

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol

  • crackleholler Tom (@crackleholler) reported from Bristol, England

    @BethMotherwell @virginmedia I’d recommend the latter. If this is the case when you’re a prospective customer, think of when they’ve already got your money and you’re in contract.

  • CherishSin Chris Hines (@CherishSin) reported from Bristol, England

    @virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!

  • An_SEP_Field Laurence (@An_SEP_Field) reported from Avonmouth, England

    @virginmedia aaarrrggghhh!!!! No phone service!!!!

  • McBillyuk Billy Lady of Dunans (@McBillyuk) reported from Bristol, England

    @virginmedia @maclean132 Mobile down can't even call 999 on mine!@

  • MattSudol Matt Sudol (@MattSudol) reported from Bristol, England

    @virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves

  • CherishSin Chris Hines (@CherishSin) reported from Bristol, England

    @virginmedia Yes the issue is resolved. My connection returned to over 100mbps.

  • mrdrankin David Rankin (@mrdrankin) reported from Kingswood, England

    I'd like to thank @virginmedia. The fact that your new VO service is absolutely shocking, not user friendly and painfully slow, has luckily stopped me spending the £12.99 that my wife wanted to spend on "The Star is Born" PHEW!!!!!! Every cloud and all that.

  • prousy Mark Prouse (@prousy) reported from Kingswood, England

    Worst customer service must go to @virginmedia.

  • JamieGBarry Jamie Barry (@JamieGBarry) reported from Bristol, England

    @virginmedia That’s my issue. I took to Twitter as your call handlers CANNOT resolve my complaint. Your complaints process is shocking. You blackmail customers then do not actively respond to issues they raise.

  • MattSudol Matt Sudol (@MattSudol) reported from Bristol, England

    @virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!

  • chrisandobe Chris Rose (@chrisandobe) reported from Kingswood, England

    @virginmedia Ok, I hope roaming charges won't be back. When I get the chance to go abroad it's good to know I can use Google maps, call home and get help if I need something without the worry of expensive charges.

  • JanetAdamsBtl Janet Adams (@JanetAdamsBtl) reported from Bristol, England

    @virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.

  • rjgux Richard George (@rjgux) reported from Kingswood, England

    @virginmedia It says ‘No known issues’ but I’ve been having problems with my router all day

  • BeckyBullingham Becky Bullingham (@BeckyBullingham) reported from Bristol, England

    @virginmedia I am tearing my hair out with your customer service and awful WiFi. I have tried and tried to get it resolved via customer services but to no avail. Last night I was again promised a call back to resolve the issue and again no call back was received. Please sort this

  • CherishSin Chris Hines (@CherishSin) reported from Kingswood, England

    @virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Morgan132Sophie sophie.morgan132 (@Morgan132Sophie) reported

    @virginmedia @VirginMedia_TV I have tried to cancel my services to constantly being told issues with your systems. You said you would call back to confirm cancellation, yet nothing. Is this a stall tactic?

  • Zoompad Zoompad DANCER OF JOY #FreeJulianAssange (@Zoompad) reported

    @virginmedia I've already complained, was told I would be compensated for the service you failed to provide. But now you have gone back on that and are trying to bleed me dry. I can see this is going to end up in court as your company policy is bullying. You intimidate your customers as you

  • jemmacrow Jemma Crow (@jemmacrow) reported

    @virginmedia Hi can you help on this. They were told it was the same package but evening calls has been removed

  • JDSantos273 Julio Dos Santos (@JDSantos273) reported

    @virginmedia I have, yeah. It's been saying "intermitten signal fault" for about doxy weeks now. I got a call on Saturday wanting to increase my speed at a slight cost rise but in all honesty I'll need to cancel when I've found a new provider, as its quite unsustainable.

  • Zoompad Zoompad DANCER OF JOY #FreeJulianAssange (@Zoompad) reported

    VIRGIN MEDIA are the most disgusting company I have ever had the misfortune to deal with. They are trying to rob me by charging me for a service they're not providing.

  • tophat_lady Lauren Green (@tophat_lady) reported

    to either negotiate a fair price or cancel completely. I’m quite prepared to just go elsewhere this time. #virginmedia

  • DestinyRoja Destiny La Roja 💖 (she/they) (@DestinyRoja) reported

    Me: you’ve increased my prices and my internets constantly down, I want to leave @virginmedia: you want a better deal? Me: I want to leave Virgin media: no, you want a better deal.

  • stuganderson Stuart Anderson (@stuganderson) reported

    @virginmedia Thanks but been there, done that. Unfortunately I feel its a waste of time unless I sign up to pay more for a service I'm not even getting now.

  • Cami_D_x Cam Darnell (@Cami_D_x) reported

    @virginmedia anyone else have the same problem with there monthly bill? sends link for payment… doesn’t let you change amount, shows you what you owe. You pay. Then next month tells you you’ve underpaid on last bill!! Where are all these charges and under payments coming from?

  • _____vicky_ vicky (@_____vicky_) reported

    @virginmedia Hi, I requested a new package and delivery on the 27th February and have had no confirmation of my delivery and have no account so can’t contact support. Please can you help?