Virgin Media Outage Report in Stoke Gifford, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke Gifford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stoke Gifford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stoke Gifford, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Chipping Sodbury and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stoke Gifford, England
Latest outage, problems and issue reports in Stoke Gifford and nearby locations:
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Chloe
(@chloehester) reported
from
Bristol, England
Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.
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Gareth Balmer
(@garethbalmer) reported
from
Bristol, England
@virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd
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Beth Ryan
(@bethkorf) reported
from
Kingswood, England
@virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors
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graham monks
(@gman7634) reported
from
Patchway, England
@virginmedia It's fixed now and it was a problem in the box down the road, almost 24hrs to fix it is a bit of a joke thou 🙄🙄
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WE ARE TUCO
(@tuco_tuco) reported
from
Bristol, England
Wow @virginmedia really can't sort their stuff out.......HELP its a joke
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
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Rajnish Razdan
(@RajnishRazdan) reported
from
Bristol, England
@virginmedia it’s amazing isn’t it - you never pick up calls or cut me off so I go to your site to change my package as you’re charging me for things I don’t have and amazingly your live chat button doesn’t work either.
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Rajnish Razdan
(@RajnishRazdan) reported
from
Bristol, England
@virginmedia If you’ve got something positive to contribute DM me, like getting someone to call me. Why would I remember the details of 2 hours that I will never get back
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can
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Trevor Whiteman
(@nongrockle) reported
from
Bristol, England
@JuanaWhiteman @virginmedia Zero customer service
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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emmainbristol
(@emmainglasgow) reported
from
Bristol, England
@virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now
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SarahellenK
(@sarahellenk1) reported
from
Westerleigh, England
@virginmedia please can someone help me. I need a number to call you on
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Beth Ryan
(@bethkorf) reported
from
Kingswood, England
Wow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice
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graham monks
(@gman7634) reported
from
Patchway, England
@virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.
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Ivor the Vorlord
(@Bristolvor) reported
from
Bristol, England
@KGravil @virginmedia Service?
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia If it's better customer service then that would be better than having to be with O2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Schwinn
(@Schwinndy) reported
@virginmedia I spoke to someone yesterday who was helping me resolve an issue I complained about 2 months ago, he was sending me a superhub 4 and today a superhub 3 arrived... please can someone please sort this
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Lee Lynch
(@Biglad22Lee) reported
@virginmedia No, I was told the standard virgin media answer. “ waiting for a manager “. I’ve cancelled my direct debit. It’s over to you now to cancel and remove this equipment from my house before I take it to the tip
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Lemoy
(@lemoylemoy) reported
@virginmedia can somebody from Virgin Media DEAL WITH OUR QUERY... ONGOING FROM YESTERDAY?!!!! This service is absolutely unacceptable!!! #badservice #badcustomerservice #avoid
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Froggy Makes (sometimes)
(@FroggyMakes) reported
Oh boy am I glad the @virginmedia support site just sends you in circles while obfuscating the helpline number when you've got no WiFi and a bunch of work to do. While randomly saying you aren't logged in. Been almost two hours and it only just now says there's an outage.
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Alan Smith
(@CllrAl) reported
@paullewismoney @virginmedia impossible to leave virginmedia. been trying since 8th Jan, can only leave by phoning and the phone system doesn't work. several wasted hours of appalling hold music and still no result
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Birds
(@birdsoflondon) reported
@virginmedia hey, are you guys having service problems? We’ve not had internet since yesterday morning and the router is pretty new so I’m sure it can’t be that. If so do you have an estimate time it will be fixed for?
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dann
(@u_dann1) reported
@virginmedia Like your network is the fastest in my area...I’m paying 28 pound for 250 that’s not working well and your billing team now wants to charge me 64 pound is there any conclusion we both can come to or are you able to cancel it from your end or something
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Sam Sugarman
(@sam_sugarman) reported
@PippaDuffy @virginmedia @virginmedia is the worst. They are still trying to charge me to leave them, even though they provided an intermittent service, left exposed wires in my flat, and the customer service told me i was using too much internet and the poor signal was my fault. Get out asap!
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Shalisha Madison Thompson
(@MadisonShalisha) reported
@virginmedia IVE BEEN TRYING TO CALL CUSTOMER SERVICE NOBODY PICKS UP AND MY WIFI IS DOWN
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Deaf In Both Ears 💙
(@deafinbothears) reported
@virginmedia Broadband was intermittent yesterday and is down today. The broadband test comes up with a technical error and can’t complete. How can I get an engineer out?