Virgin Media Outage Report in Easton-in-Gordano, North Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Easton-in-Gordano, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Easton-in-Gordano and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Easton-in-Gordano, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Weston-super-Mare and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Weston-super-Mare |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Easton-in-Gordano, England
Latest outage, problems and issue reports in Easton-in-Gordano and nearby locations:
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia can you please let me know why I still can’t watch the on demand service and Iam still being charged for it
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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John Bachelor
(@johnnybach175) reported
from
Weston-super-Mare, England
@virginmedia That’s terrible. Are you saying Continuously for 24 hours? Because we’ve all lost over 24 hours in the last 3 days already?
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia can you please let me know why you insist on taking money off me for your services that I can not use internet still not working or tv services . Over a month after I call and still no response 😡😡😡😡
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Michelle Wood
(@shellwood) reported
from
Bristol, England
@virginmedia absolutely disgusted with your customer service! 1 hour 22 minute phone call to discover you want to charge me £37 more a month than a new customer - we’ve been with you for 20 years and I’ve been told Im not allowed to speak to a supervisor 😡
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Georgia Skuse🍭
(@gskusey) reported
from
Kingswood, England
If @virginmedia don’t answer the phone in the next 5 minute I will not be paying my next bill!! Second phone call this week (as they cut me off during the last nearly 2 hour call) such **** customer service. 😡😡
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mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
Well after many many years of being a @virginmedia customer today I finally cancelled my contract. It’s totally disgusting how much they charge. ie £115 a month & saying it was going to go up another £5
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John McGee 109
(@JohnMcG88939705) reported
from
Bristol, England
@MarkFlannery19 @virginmedia @phonecoop Hi Mark. Tied into a contract for a year. Therefore they just play lip service to any problems. I used to have 100mbps and that was appalling so upgraded to 200 which is slightly better but never anywhere near even 100 coming into the house
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NurulAmir
(@NurulAmir3) reported
from
Bristol, England
@virginmedia @el_yusri Hi there. I am still waiting for the respond from text messages. It has been more than 48 hours of waiting and 3 times encountered with your bot. Every morning I received same message whether i still need help or not yet still no human assistance
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia here we go again. Thurs call 77min!!! Told the £167 balance would be credited due to overcharges yada yada. Monday get a call asking for a card no. to pay my a/c WTF are you like IMBESILES
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Lee
(@leedumble) reported
from
Bristol, England
@virginmedia We have 2 boosters fittted in the house we have spoken to customer service and they said they would come back to us
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@virginmedia Is there any other way to get through to customer services to speak about my bill? Been cut off again after 20 minutes. 3rd time !!!!!!! I don’t want to pay the extortionate price sent and want to change to SKY as so much cheaper. Can I DM ??
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Phil Williams
(@ChristianSurfer) reported
from
Nailsea, England
@virginmedia the issue now is I was promised a deal on the phone then rang up the day after and they refuse to offer me that same deal, all the details are on the email I believe I have a strong case your word is your bond. @MartinSLewis @WhichUK not best way to deal with a 22 year customers
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Russell Waterhouse
(@RussellWaterho5) reported
from
Keynsham, England
@virginmedia help me . I can’t swap my number to you and it won’t let me log In . It says both my email and number are wrong . How do I speak to a real person ?
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia Stay connected what a joke on demand still not working i player Netflix Amazon prime all not working WiFi **** and you won’t answer your phone joke
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Michelle Wood
(@shellwood) reported
from
Bristol, England
@virginmedia absolutely disgusted with your customer service! I hour 22 minute phone call to be told you want to charge us £37 more a month than a new customer and we’ve been with you for 20 years 😡 Call centre staff refused to pass on comments to a supervisor and or call back
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Louise Ripley
(@LouRipley) reported
from
Bristol, England
@virginmedia GET A MANAGER TO DEAL WITH OUR ISSUE!!!! A deadlock letter is needed now as we are raising a case
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Phil Williams
(@ChristianSurfer) reported
from
Nailsea, England
@virginmedia I’ve been a loyal customer for 22 years & reviewing all my package and find out that if I had been a new customer I can get the same package for 30% cheaper can you explain this please ? Or get somebody to contact me doesn’t sound like good customer care to me
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia now you have cut services to an essential medical services home worker when the call logs clearly show your errors & the fact we’re on calls of 2+ hours without success. DISGRACEFUL company #CICAS #CEDR @Ofcom
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Georgia Skuse🍭
(@gskusey) reported
from
Kingswood, England
@virginmedia @joecussens Had exactly the same problem. Ringing the last few days. On hold over an hour each time to just be cut off. Absolutely shocking!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zoë 🐻
(@MammafulZo) reported
@AminaRAli @virginmedia @skytv Thank you lovely it’s been awful & so stressful too xxxx
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Jack 📺
(@J4cko96) reported
@virginmedia Technician just called to say that an issue with our service was flagged yesterday and is due to be fixed. Could you confirm to me that is the truth? And could I know what it is they are fixing? I hope it’s a cabinet capacity fix. I’m yet to see a van at mine.
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Aiden Gallagher
(@AidenGallagher2) reported
@claytsfm @virginmedia My tarrif ended a few months nack of £30 for broadband, phone and tv. When we went to renew they said the cheapest they could do was £67, until i put a complaint in and suddenly as we were gonna leave they managed to rangle the same deal for £27. Virgin media are ***** basically
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Ehsan Yazdan Panah
(@YazdanpanahE) reported
@virginmedia Is there anyone in Virgin Media who can help me with the Volt benefits? I have already called the customer service 5 times and nobody knows how to activate the reward. It is getting frustrating tbh
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Emily
(@thisisemilyhere) reported
@virginmedia We have now been hung up on several times while being 'transferred' and promised a call back twice which hasn't happened. Four hours wasted so far and no solution. What can you suggest?
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Clayts
(@claytsfm) reported
@footy_gt @virginmedia Ah yeah - it’s defo not an address issue 👍
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Sarah Burbridge
(@SarahLeeder1) reported
@virginmedia one of your green boxes with phone cables etc in Telford has been broken into. I've reported it to police on 101. They said they will contact you.
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mirha
(@mirhanova) reported
@virginmedia No. It is a pattern, and that includes repeated poor service, oblivious to the damage you cause to your customers. I am still waiting for appropriate response to complaints and compensation for losses and distress.
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Footy GT
(@footy_gt) reported
@claytsfm @virginmedia Hmm, was going to suggest making sure the address was properly registered with the Royal Mail. My old company used to deliver and the computer system would struggle with new builds. Must be virgin’s issue then. Wouldn’t recommend them. Nothing but trouble for me.
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WhySoSerious!?
(@J0K3R_GaNg) reported
@MammafulZo @virginmedia @skytv Odd, we have basic TV, phone line and 500gb broadband for £49 a month. Always worth speaking to retentions, you'll be surprised what they can offer you. As for the property damage that's definitely a no no on Virgins part and needs to be resolved