Virgin Media Outage Report in Porth, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Porth come from postal codes CF39.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Penarth, Pontypridd, Treharris, Porth, Tonypandy, Caerphilly, Maesteg, Hengoed, Bargoed and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Nichola-Louise 💞🏴💞
(@nicholasmith6) reported
from
Cardiff, Wales
@ofthesaintsUK @AmazonUK @AmazonHelp Are ur supplier @virginmedia by any chance because my connection has been awful x
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Jude Aldridge
(@judealdridge) reported
from
Taff's Well, Wales
Looks like @virginmedia having issues again!
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Pentwyn & Llanedeyrn Pickers
(@PentwynP) reported
from
Cardiff, Wales
@virginmedia @WeAreOpenreach @cardiffcouncil @LornaLwyl @Keep_Wales_Tidy I believe this particular one is openreach, just highlighting this is an issue with both companies. One volunteer has previously written to virgin media posting spent wiring with the letters, but this issue it seems is not being addressed adequately across the whole of the UK
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Claire Perks
(@perkie7) reported
from
Cardiff, Wales
@virginmedia WiFi across house very slow. The internet access was tested with cable ached to router. Internet speed good but Unable to open 2 government website WiFi signal around house was poor 5 recorded during Speedtests. Restarted Router x2. Turn off PC firewall. Still websites not work
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Lee Gilbert
(@LeeMGilbert) reported
from
Pontypridd, Wales
@virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !
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Debbie Wharton
(@DebbieWharton) reported
from
Cardiff, Wales
@WillHayCardiff @virginmedia Same here, it’s awful. We can’t get hold of them and the website complaints section isn’t much help either!
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Chris A. Stott aka Taffie Baggie
(@TaffieBaggie) reported
from
Cardiff, Wales
@EmmaKlieve @virginmedia Heard there was an outage today from my complaints handler as I'm 6 weeks into investigations in why my hub still failing.
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Rob Knowles
(@robkbangor) reported
from
Cardiff, Wales
@virginmedia we would like to cancel our contract with you but your website is sending us round in circles and it’s impossible to get through to your call centre. You’re taking advantage of the lockdown to rip people off!! 🤬
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𝐉𝐚𝐬𝐩𝐞𝐫 𝐃𝐨𝐦𝐦𝐞𝐭𝐭
(@JasperDommett) reported
from
Cardiff, Wales
@JohnsonGaza @virginmedia @VirginMediaCC @VMSolutions_ Having the same problem 😒
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Ben Lloyd 🔰
(@BenLloyd91) reported
from
Cardiff, Wales
@RiotAngeI Ye virgin media’s been a ***** the last few days 🙈 they’ve released a statement saying that VM customers are using the internet more often than normal with everyone being home due to the lockdown that it’s having problems keeping up to speed, so not much they can do really 👎🏻🤣
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The Lansdowne
(@Thelansdownepub) reported
from
Cardiff, Wales
Phoned @virginmedia to see what they can do about a payment holiday since we are forced to remain closed for the foreseeable and obviously not using any of our broadband services. They offered a discount of half a months bill. Wow. The worst company we have spoken to so far 😰
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Roger Perks
(@perks18) reported
from
Cardiff, Wales
@virginmedia Have upgraded the service and in theory should be able to run an official but I've been having problems with my router for weeks. It's not working properly and barely allows me to watch Netflix! I'm a critical worker and this isn't helping. Can't speak to anyone!!
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Leigh Hawkins
(@leohawkins123) reported
from
Cardiff, Wales
Once again still on hold from @virginmedia 24 mins takes the piss, to make a complaint the fact we have 1 of there team phone us 4 times a day for the same thing over a week,come on @virginmedia I know you need to promote your packages but 4 times a day for a week. Pls answer 📞.
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Christine Bissex-Foster 🏴
(@cbissex) reported
from
Bargoed, Wales
@BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.
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Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
@virginmedia I have done everything you have asked me to do regarding my security issue. I have responded to your texts as requested. But you never respond as you say you will. Meanwhile, more letters and texts arrive. It is futile.
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Andy Ferries
(@FerriesAndy) reported
from
Cardiff, Wales
@virginmedia who do I call to sort my internet issues. Work and homeschooling is hard without internet! Diagnostic tools online are not sorting the problem
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Phoebe
(@Phoebe98935634) reported
from
Cardiff, Wales
@virginmedia the state of your customer service is appalling. Your sales team pick up within 2 seconds but can’t get hold of ANYONE in troubleshoot for 2 days #Disappointednotangry #richardwhatyoudoing
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Claire Perks
(@perkie7) reported
from
Cardiff, Wales
@virginmedia totally disappointed and frustrated with service. Paying over £60 per month for WiFi only for it to be buffering for weeks. Husband key worker, needs constant Wifi access. Yet unable to contact virgin. Service zero.
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Sam Harrison
(@SammyHarrison89) reported
from
Cardiff, Wales
@disabledaver @virginmedia It’s absolutely awful. In and out of connection all day, everyday regardless of lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Bannerman
(@Mabbannerman) reported
@virginmedia I have indeed, no issues.....
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Dale Winward
(@Daleybobs) reported
@virginmedia FFS, yes ! I have reset, restarted and rebooted this kit ! I've tried ringing tech, no answer ! I am honest to god going to ring up and cancel my contract now !
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Jakub Roj
(@rojjakub) reported
@virginmedia Hello. The internet is working fine now, but was intermittent earlier. Would you be able to explain why that was, why your service status wasn't working at that time and how I can raise a complaint please? Thank you
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*Hélène*
(@GingerBeerQueen) reported
@Theresa_ladyL @virginmedia We have left @virginmedia we have had nothing but hassle year. They had the cheek to write me a letter saying our complaint had been dealt with when it wasn't. When I wrote back to them they never responded. We have now gone to BT.
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Avi
(@igottimefodat) reported
@virginmedia Did this already with very unhelpful and rude customer service. The proposed emails detailing the issues as well as a follow up call on the 5th March were not sent either.
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WeePamS
(@PamelaS52287145) reported
@mouthwaite @virginmedia They’re not interested in decent deals & service for existing customers, just great deals to entice new customers in. Constant price increases with no improvement on services.
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iamjay83
(@jonathandlewis) reported
@virginmedia Really not good service. I understand the change in times with covid has change how customer interactions have gone about but doesn't mean that customers should just be left hanging hanging no solution. Especially as we rely on your service for our income.
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Haydn #44
(@Haydn792) reported
Awful customer service from @virginmedia. Trying to offer me a package that is £14/month more than what new customers pay for the exact same package. Time to go elsewhere 👋
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Richard Powley
(@RichardPowley) reported
@virginmedia I appreciate your response but I am deeply regretting renewing my contract with Virgin, we have had numerous drop outs and slow speeds since December 2020.
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peejay
(@mozzy_jp) reported
@virginmedia How can you help vulnerable people?