Virgin Media outages and service status in Porth, Wales

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Porth, Wales

The most recent Virgin Media outage reports came from the following cities: Pontypridd, Cardiff, Porth, Blackwood, New Tredegar, Treharris, Caerphilly, Treorchy, and Ferndale.

City	Problem Type	Report Time
Pontypridd	Internet	9 hours ago
Cardiff	Total Blackout	2 days ago
Pontypridd	Internet	6 days ago
Cardiff	Internet	7 days ago
Cardiff	Internet	8 days ago
Cardiff	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

• 
  Jessica Venn (@Jessybell1988) reported 7 seconds ago from Cardiff, Wales

  @virginmedia I’ve called 08454541111 several times and can’t get through to anyone in a UK call centre who can help. Please can I have a direct number for a UK call centre for complaints or cancellation department immediately? This has been going on months! I am very stressed and very annoyed

• 
  Moe Mellars (@stfcjoner1986) reported 4 minutes ago from Cardiff, Wales

  @virginmedia Your WiFi keeps dropping out and disconnecting. Are there issues in the Cardiff area?

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 4 minutes ago from Cardiff, Wales

  @virginmedia hi, just had an email saying that our bill it going to raise from £30 to £57.50 & that we have been signed upto an 18month contract! I never signed anything or have had any kind of letter to inform me of this. We have very little money, all on job seekers or furlough

• 
  Michelle (@msb1302) reported 10 minutes ago from Treforest, Wales

  @virginmedia Nope still down and isn't just me in the area.

• 
  rhysforan (@rhysforan) reported 25 minutes ago from Cardiff, Wales

  @virginmedia Gonna be looking elsewhere. £40 a month for poor performance is not on.

• 
  Right Direction (@BackOnTrack__) reported 26 minutes ago from Cardiff, Wales

  @virginmedia you absolutely SUCK! Sick to death of the poor service you are providing. No TV at all and having to wait 3 days fir a technician and yet you will still charge us, I’m FUMING!

• 
  Jonny Ex (@jonny_ex9) reported 32 minutes ago from Cardiff, Wales

  Fix my internet please @virginmedia

• 
  Dom Silva (@DomSilva2) reported 38 minutes ago from Cardiff, Wales

  @virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡

• 
  Gareth Jones (@gazthebluebird1) reported 38 minutes ago from Cardiff, Wales

  @virginmedia That's not going to help me reset my password.

• 
  Darren Coomber (@Dazc090861) reported 42 minutes ago from Cardiff, Wales

  @virginmedia My original package wasn't due to end until July 22. I've spoken to every department you have, over & over again...I go over the same old explanation with your people every single time & still, nobody in your company will help...I've spoken to over 3 managers & still nothing!!

• 
  Jambo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Cluchman1) reported 43 minutes ago from Treforest, Wales

  Virgin Media is **** down forth 5th time in 2 days. Someone's doing a **** job. #virginmedia

• 
  Charl Balcombe (@CharlBalcombe) reported 44 minutes ago from Cardiff, Wales

  @virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful

• 
  Simon Hughes (@hugemassiff) reported 45 minutes ago from Cardiff, Wales

  @virginmedia hey there Virgin. Our V6 box packed in last night and we were promised a technician call before 10am today. No call & tried to ring back with no joy - still waiting ! Help please

• 
  sarah dobson (@dobbo79) reported 45 minutes ago from Cardiff, Wales

  @virginmedia my WiFi is down AGAIN, come on, this is stupid now!!

• 
  Clare Simpson (@clareasimpson) reported 47 minutes ago from Caerphilly, Wales

  @virginmedia you sent the wrong engineer team to fix our severed cable yesterday and the team today didn't turn up!! Day 4 without connection tomorrow and your customer services just hung up on me! What is going on?

• 
  Karyn Phelps (@Karyn_P2018) reported 48 minutes ago from Church Village, Wales

  @SophieEB @virginmedia Can you sort my internet issues please?

• 
  Pauline Lomax (@RedhillsAnnie) reported 50 minutes ago from Cardiff, Wales

  @virginmedia So fed up of the lousy WiFi. Can’t join the network even though the correct password is used.

• 
  Pauline Lomax (@RedhillsAnnie) reported 54 minutes ago from Cardiff, Wales

  @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

• 
  Hannah Hall (@HanneRuthHall) reported 56 minutes ago from Cardiff, Wales

  @virginmedia quit harassing me to return your kit. It took 2 days on the phone post price hikes to cancel services now your customer contact options loop to nowhere. You haven't even sent a return kit or courier so ffs stop bombarding with texts & emails to send your router back!

• 
  amanda roberts (@amandaroberts10) reported 58 minutes ago from Cardiff, Wales

  @virginmedia is there a problem in the CF23 area ... no WiFi??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andrea crosby (@andreac14064810) reported 3 minutes ago

  @virginmedia I’m totally disgusted by your service

• 
  concerned person (@nkgms) reported 3 minutes ago

  Is there a problem with Virgin Media tv in the Bushey, Hertsmere area?

• 
  Addy (@iadnan9) reported 6 minutes ago

  @virginmedia @HawtinStewart Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.

• 
  Gareth Lloyd (@El_Lloydie) reported 7 minutes ago

  Well, the customer service from @virginmedia these days is really quite remarkable. And that's not a compliment. Here's a thread... Informed them that I'm moving house, and they get it booked for Friday 3rd April. All good...

• 
  Mandy H 💙 (@ShropshireMandy) reported 8 minutes ago

  @virginmedia why is your customer relations so bad? I have spent 3-4 hours on the phone trying to get a refund after you carried on taking payments after I terminated my contract. Please get it sorted.

• 
  Elise (@elise_john85) reported 10 minutes ago

  My internet connection is through @virginmedia and has never been an issue before the merger

• 
  Cam (@Snickerboi95020) reported 12 minutes ago

  @TheMangoDemon @MrDalekJD I think it’s virgin media fibre connection - 2.5gbps up and down, it’s like £70 tho I think

• 
  Michael “Mecha” Modelsky (@MikeModelsky) reported 16 minutes ago

  Is anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.

• 
  salmo (@Gary1165) reported 17 minutes ago

  @virginmedia @El_Lloydie I would just cancel as they are failing in there contractural obligations

• 
  Jane Samuels (@janeamanda67) reported 17 minutes ago

  @virginmedia our television signal has been awful since Tuesday. Picture is pixelated and scrambled. I’ve phoned customer service 4 times! Today I have been told the issue won’t be resolved until next Friday! Totally unacceptable