Virgin Media Outage Report in Porth, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Porth come from postal codes CF39.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent Virgin Media outage reports came from the following cities: Porth, Cardiff, Pontypridd, Pontyclun, Caerphilly, Mountain Ash, Ynysddu and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Internet | |
| Cardiff |
Internet | |
| Pontypridd |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Daniel Williams
(@BottleShopDan) reported
from
Cardiff, Wales
@virginmedia Business... Was told before our forced upgrade because we had been with you for years... we were out of contract so you dodnt have to honour anything.. we upgrade.. still shit
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Daniel Williams
(@BottleShopDan) reported
from
Cardiff, Wales
Thanks @vmbusiness & @vmbusinesshelp We are rolling on to day 6... with no service... And no call backs... Thanks for being you
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you
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Daniel Williams
(@BottleShopDan) reported
from
Cardiff, Wales
@vmbusiness @Forbes I'd just like our service to work ...
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Daniel Williams
(@BottleShopDan) reported
from
Cardiff, Wales
@virginmedia Still not working... 3 days.. wont hold my breath
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Mark Bowie
(@MarkBowhouse) reported
from
Cardiff, Wales
@virginmedia no internet in Cardiff and your website is down 👍
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Kieran
(@KieranPolls) reported
from
Cardiff, Wales
Nice going, @virginmedia - called to check how my complaint and SAR are progressing as they were requested on Thursday and I didn’t get the same day call back promised by the TM. Called back today to find 1. Complaint not set up. 2. SAR not submitted. AND....
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks
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Mark Letman
(@wingnut1927) reported
from
Cardiff, Wales
@virginmedia Done all this and your automated telephone support even diagnosed a fault and restarted the router.
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Craig Summerfield
(@sumz88) reported
from
Cardiff, Wales
Going through the standard procedure of virgin media putting my bill up by 50%, awful service trying to discuss options and refusing to log my complaint when I’ve asked more than once @virginmedia I’m sick to death of this genuinely..#virginmedia #awfulservice
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Chris Roberts
(@ObsrvntPheasant) reported
from
Cardiff, Wales
@virginmedia We had a 6 day internet outage at the end of July. I’ve just got the bill for next month and there are no credits on it to account for the outage - we’re still being charged the same amount.
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!
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Craig Summerfield
(@sumz88) reported
from
Cardiff, Wales
So many examples of virgin media’s poor service especially to existing customers #virginmedia @virginmedia #badcompany #noloyalty
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Chas D
(@Chasmeister) reported
from
Cardiff, Wales
@HeyRachieface @virginmedia It really is piss poor. I even get tv interference thrown in for good measure 😒
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Mark Letman
(@wingnut1927) reported
from
Cardiff, Wales
@virginmedia I’ve just contacted your technical support and was put on hold for an hour and 3 minutes and then you cut me off. Fuming!! 😡😡
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Naomi Haughton
(@Nogsynoos) reported
from
Tonypandy, Wales
@virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave
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Kieran
(@KieranPolls) reported
from
Cardiff, Wales
@virginmedia 20 minutes waiting to escalate a complaint that wasn’t even set up just to get talked over and cut off. No basic understanding of GDPR it seems as my SAR wasn’t actioned.
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Kieran
(@KieranPolls) reported
from
Cardiff, Wales
@virginmedia Actually, I’m done. Issues resolved but if this is how good your customer service journey gets, I’m cancelling my services.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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becky 🏴🇪🇺🇵🇸🇺🇦
(@ohhiyabecky) reported
@virginmedia Hello, it's been awful! Really choppy and slow; I've had to use my mobile data instead of the WiFi. I checked to see if there were any outages apart from TV there appears to be none. What I have done, is I've switched off and on my router which seems to have helped.
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Eleni Chalmers
(@ECMaidaVale) reported
@virginmedia Yes but when I checked my status it said the issue was with TV. Then a link said it was broadband so I’m getting mixed messages and it’s now day THREE. I’m a relatively new customer so no idea if there is an issue with the original installation. I need support from a PERSON
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Cllr Matthew Fido
(@MatthewFido) reported
@rodwhiting @virginmedia Shocking mate. They can stick their ridiculous price rise as well. If @Plusnet can do me a good deal, I'd go back to them in a heartbeat. Great customer service, usually from someone nice in or around Sheffield.
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Becky Sirett
(@SirettBecky) reported
@virginmedia I'm desperate for. Support
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Gremlin1892
(@Grem1983) reported
@Fifakill_ @virginmedia Whisk Hub you using? I used to have loads of issues before moving to the Hub 4
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Daz Love⭐️⭐️⭐️⭐️⭐️⭐️
(@dazlove70) reported
@wieczor19 @virginmedia I’ll be contacting them when I have a spare 48 hours for them to have a human speak to me. Notoriously bad at speaking with their loyal customers. Just can’t afford what they are wanting from me.
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Michelle
(@Michhforsythe) reported
Why do @virginmedia put their prices up and then suddenly the Internet just stops working? Also, when there is an issue they make it next to impossible to get through to an actual human being.
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It’s All In The Reflexes
(@ALDun1986) reported
@virginmedia can someone reply to my previous question, I replied go the initial response and heard nothing since, Customer service is shockingly bad
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Samantha Watkiss
(@SamanthaWatkis2) reported
@virginmedia Yes it is, apparently complex issue in my area. This is an going issue. Why is this taking 3 days to resolve.
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becky 🏴🇪🇺🇵🇸🇺🇦
(@ohhiyabecky) reported
@virginmedia Hi, it's still really slow. I just tried to Google search something and reload Twitter and I've had to come on my mobile data again to do it, despite my router being turned off and on again.