Virgin Media

Virgin Media Outage Report in Pilton, Somerset, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Pilton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Pilton, Somerset, England 10/22/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Pilton, England

Latest outage, problems and issue reports in Pilton and nearby locations:

  • RJLW Robert LW (@RJLW) reported from Frome, England

    Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.

  • VelocityRockFM Andy Wrintmore (@VelocityRockFM) reported from Frome, England

    @virginmedia why have you been so awful the last 6 months?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stevemarriott67 Steve Marriott (@stevemarriott67) reported

    @virginmedia presumably you will be giving refunds for the lack of service today ?

  • 86_walsh Matt Walsh (@86_walsh) reported

    @virginmedia Far too many issues this year 😪 if it's not the tv then it's the internet that's down. We need more consistency Virgin.

  • SmyMalcolm Malcolm Smy (@SmyMalcolm) reported

    @virginmedia Why has it now been changed to 11pm before the problem is solved ? Why are you being so evasive re nature of problem and who/what caused it ? Expect reduction in monthly fee as you're taking money for service not provided

  • TheTeoThree Tommy O...Bhoylingoli (@TheTeoThree) reported

    Virgin Media been down since 11am this morning,can`t see us getting the Celtic game tonight,

  • _akaBase akaBase (@_akaBase) reported

    @virginmedia is there an update?, this is getting beyond stupid..

  • lxshort0 Alex Short (@lxshort0) reported

    @virginmedia I'm in area 20 CH43, I paid for a service that I'm not getting, what compensation are we allowed for this lack of not honouring your part of the agreement?

  • jimpanzy J to the Z (@jimpanzy) reported

    @virginmedia @inferno1979 Not sure this is an appropriate tone to have with a disgruntled customer.

  • JoeMerrick Joe Merrick (@JoeMerrick) reported

    @virginmedia I realise you're having TV problems but it seems to have seeped into the broadband The internet keeps losing connection briefly which is causing issues with streams We, as well as friends on the other side of the country, had this exact issue a few weeks ago as well

  • helen_jef helen jeffery (@helen_jef) reported

    @KenDaniels9 @virginmedia Been hacked? Support wasn't helpful when I was hacked until someone recommended @hacksLardygod who recovered my account in less than an hour, he's a genius on Twitter You try to give him a text, I'm sure he will help you out.

  • MartinCParker MCP (@MartinCParker) reported

    If this outage goes on much longer I might actually have to talk to the missus this evening. #virginmedia