Virgin Media Outage Report in Pilton, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Pilton, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Frome |
Internet | |
| Frome |
TV | |
| Radstock |
Internet | |
| Frome |
Internet | |
| Frome |
TV | |
| Wells |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pilton, England
Latest outage, problems and issue reports in Pilton and nearby locations:
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
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Robert LW
(@RJLW) reported
from
Frome, England
Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Woodcock
(@lucy19925) reported
@virginmedia No just markings , they were going to but their cutting took broke and then left and never came back on Thursday
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Colm McCrory
(@maccatori) reported
@virginmedia Hi, after 4 calls and reaching a dead end with your live chat, I'm pretty done with Virgin Media. I just want to be able to login to my account but nobody can help, just passed from one dept to another then promised to be called then silence...
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kaphc🦉
(@kaphc) reported
Uh oh. I think @virginmedia's computer system AND phone lines are broken. First operator complained of a slow computer, then cut me off 5 mins into the call. Called back and now there's a recorded message saying they're too busy to take calls and to call back tomorrow.
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Jane Devine
(@J_Mo72) reported
@virginmedia My broadband has been down since last Tuesday. I’ve registered for text updates but each day it changes to next day. I work from home - this is a nightmare. I have no data left on my mobile, I can’t use my streaming services and I’m having to drive to my mums to work
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Matt Williams
(@MattWill8) reported
@virginmedia I’ve been told to call them… which I’ve tried to do 7 times. Was promised a call back this morning… which didn’t happen. Done all I can to remain a customer, was told it would be possible …
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Mark Sumner
(@marksumner71) reported
@virginmedia I think the best course of action is to cancel my account and direct debit, and then source a different provider as VM are not providing the service I signed up to. Please advise how I go about this. Thanks
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Tokolosh
(@Tokolosh63) reported
@virginmedia Service status says it’s been resolved. On hold to Virgin, can’t get through …
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Shiraz Ahmed
(@sheerazrj) reported
@virginmedia I tried it and called Virgin media as well. The TV & Internet services are still not back, just checked. The outage is so frequent and affect WFH.
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John Ellis
(@Johnellis7777) reported
@virginmedia Down again and made a complaint on your website. Hope to be fully compensated for the whole month as this is the worlds worst service
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MICHAEL POOLE
(@MICHAEL33835551) reported
@virginmedia now on end of day 2, without tv…? Your having a laugh, need to cancel my contact…