Virgin Media Outage Report in Pilton, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Pilton, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Frome |
Internet | |
| Frome |
TV | |
| Radstock |
Internet | |
| Frome |
Internet | |
| Frome |
TV | |
| Wells |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pilton, England
Latest outage, problems and issue reports in Pilton and nearby locations:
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Robert LW
(@RJLW) reported
from
Frome, England
Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Castle Cary, England
Why do broadband providers give us tech that isn't up to the job? The BT super hub 2 and Virgin media routers are absolutely rubbish and the only way to get a decent service is to buy extra tech to make them work better. I've just answered my own question here haven't I?
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Matthew Butler-Hart
(@MButlerHart) reported
from
Frome, England
@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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Stephen Anthony
(@Harveys_Rejects) reported
from
Glastonbury, England
@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
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Matthew Turner
(@MTurnerNFL) reported
from
Wells, England
@virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Sarah Wolf
(@sarahmwolf74) reported
from
Frome, England
@virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Rob Cowap
(@BigRobW4) reported
from
Glastonbury, England
@virginmedia can you help please, I've not been able to send text messages for days now, all I get is the error 28 notification
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Raihan Ashraf
(@TheRaihanAshraf) reported
@virginmedia fix your wifi
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Carbon. Based.
(@LeithMotive) reported
Has @virginmedia gone down again?
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Carl Child #COYI
(@ChildCarl1895) reported
@virginmedia The internet not working yet again … sort this out it’s been appalling 🤬🤬
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Chris Croitoru
(@C_Croitoru) reported
@virginmedia your Internet service is down again in the Queensbury (HA8) area. This month I think I had maybe 3 days out of 9 when the Internet was working all day.
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Planet Swans ⚽
(@swansnews) reported
So today alone @virginmedia have hung up on me on the phone, promised a manager call back that never happened and lied about their opening hours. Quality customer service...
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Jim Reid 🏴 🇪🇺 🇾🇪
(@CostaBuddie) reported
@virginmedia appears to be on its arse again. 4g turning at dial-up speed. WTF is going on?
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Joe Stephens
(@MrFlefner) reported
@virginmedia not impressed to find my 86 year old mother who lives alone has had her phone disconnected due to some vague switch to fibre. Spent an hour on my mobile this a.m. trying to sort. Have been told it will take up to 72 hours. Totally unacceptable for vulnerable customer
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🇹🇿
(@yodulit) reported
@virginhelp @JudieannRose @virginmedia I doubt you will receive help to whoever was “tagged”. This is just constant abuse of failure to provide legitimate service for the amount that they are charging every month.
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Casmac
(@Casmac6) reported
@virginmedia wifis down and no information given
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chrioco
(@Chrioco) reported
@virginmedia still no help? What is the point.