Virgin Media Outage Report in Pilton, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Pilton, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Frome |
TV | |
| Frome |
Internet | |
| Frome |
TV | |
| Radstock |
Internet | |
| Frome |
Internet | |
| Frome |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pilton, England
Latest outage, problems and issue reports in Pilton and nearby locations:
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Matthew Turner
(@MTurnerNFL) reported
from
Wells, England
@virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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Robert LW
(@RJLW) reported
from
Frome, England
Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
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Stephen Anthony
(@Harveys_Rejects) reported
from
Glastonbury, England
@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr.Cons
(@DrConsnow) reported
It’s really disappointing that @virginmedia does not even attempt to inform their customers for two days of broadband outage. We have no internet for the last two days and no idea what’s going on.
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Mick 17/21worldclass
(@quigley_mick) reported
Anybody having virgin media problems tonight
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kevin webb
(@kevin_webb184) reported
@virginmedia Hi.. I called Tues and was advised that I would receive the email in 48 hrs. No email and no the activation button in the app is not there... what I have got is another £5 charge for having the premium netflix which still isnt working... #skytv help me!
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Will
(@Will_Little9) reported
@gilly7982 @SkyUK Virgin media were the same and not giving much information out, the only time anyone was given information from them was when it was fixed which was 11 hours after it went down
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Diggers
(@stanleygreen_19) reported
@virginmedia why does love island cut off recording before finishing the programme? I never get to see the end of any episode
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Vickie tatum
(@Vickiefyfe) reported
@virginmedia is the an online problem as I've been trying to sign in yesterday and today but it won't let me
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The Three Amigos
(@MiloTheDaxie) reported
@virginmedia Hello! So received a letter saying as I’m out of contract you are RAISING my bill by over £10 after already raising my bill in APRIL! this has never been the case in previous years and I’ve been with you for over 14 years only to be treated worse than new customers!
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Ryan McFarlane
(@thegloves1878) reported
@virginmedia You have wrongly billed me now for 3 of the last 4 months. I have called four times and submitted an online complaint where I was told the problem is fixed. I have also just noticed that no refunds were made after that response. How do I escalate above a complaint?
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Neil Hunt
(@NeilH013) reported
@virginmedia Unfortunately no success on whatsapp. VM need to think about accessibility issues for the elderly and disabled it's just far too hard getting things sorted. Too many bots/recorded messages with fixed options. It would be far quicker to do things the old way by post.
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Chris
(@CTSNcfc) reported
Virgin media broadband going down again. Warra surprise.