Virgin Media Outage Report in Pilton, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Pilton, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Frome |
TV | |
| Frome |
Internet | |
| Frome |
TV | |
| Radstock |
Internet | |
| Frome |
Internet | |
| Frome |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pilton, England
Latest outage, problems and issue reports in Pilton and nearby locations:
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Sarah Wolf
(@sarahmwolf74) reported
from
Frome, England
@virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Matthew Butler-Hart
(@MButlerHart) reported
from
Frome, England
@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Castle Cary, England
Why do broadband providers give us tech that isn't up to the job? The BT super hub 2 and Virgin media routers are absolutely rubbish and the only way to get a decent service is to buy extra tech to make them work better. I've just answered my own question here haven't I?
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Stephen Anthony
(@Harveys_Rejects) reported
from
Glastonbury, England
@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Matthew Turner
(@MTurnerNFL) reported
from
Wells, England
@virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
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Rob Cowap
(@BigRobW4) reported
from
Glastonbury, England
@virginmedia can you help please, I've not been able to send text messages for days now, all I get is the error 28 notification
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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Robert LW
(@RJLW) reported
from
Frome, England
Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kishorekpatel@me.com
(@kishorekpatelm1) reported
@virginmedia Hi, Yes I’m aware. As I am writing this I am still encountering the stop start Internet service. I am waiting for a letter from Virgin as I failed the Security question! Instead sending it to the registered account email or mobile phone. Virgin policy to send it by letter!!!
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Dan Clarke
(@danstagger) reported
Leaving @virginmedia is a kafkaesque nightmare seemingly designed to make you lose the will to live and not leave, or pay for as long as possible. Appalling customer service!
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Daisy Perkins
(@daisyperkins) reported
@virginmedia Looks like you were delivering something to a customer- possibly the people who lived here before us but we moved in over 3 years ago
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UTD XTRA©
(@UtdXtra18) reported
@virginmedia Yes but they said it’ll take another 7 days to contact me back? Taking me further and further past my right to cancel expiration date!!
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OfficalJatman
(@Officaljatman) reported
@virginmedia I mean we have had no broadband connection the whole days. No DNS resolution, no external ping to Google. No signal.
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posty
(@SirSkiSlump999) reported
@virginmedia They unplugged it at around 1:45pm at we told them that they unplugged the internet they said they would fix it and they said they would but just drove off
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Nik
(@ThingsByNik) reported
@garabaldi47 @virginmedia Sure are. Customer service is awful. The Virgin Media box on the wall in my living room will be getting ripped out. Not having them again.
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Daisy Perkins
(@daisyperkins) reported
@virginmedia Nope. The box is quite heavy and looks brand new. There’s a meter number in the box? Would that help?
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GP
(@geepieri) reported
@virginmedia no sign of ‘Sarah’ must have hung up on me. Rang customer services on my mobile. Trying to sort out. Please sack Sarah. Awful service!!!
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Nafeesa
(@nafeesa_x) reported
@virginmedia I did I am still having issues