Virgin Media Outage Report in Pilton, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Pilton, England
Latest outage, problems and issue reports in Pilton and nearby locations:
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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Robert LW
(@RJLW) reported
from
Frome, England
Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Woz
(@Wozza67) reported
Hi @virginmedia As a new customer, how on earth do I actually speak to a human about getting set up?
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Jacqui
(@wildwhippies) reported
@virginmedia No known issues in my area despite multiple virgin users from M29 postcode reporting there are. Emailed a complaint last week - emails aren't available for me to view. Tried chat today but bot no help. Tried rebooting & all other fixes multiple times.
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Harry Wraith
(@NotHarry16) reported
@virginmedia Thanks John. I raised a complaint yesterday. She was unable to resolve it. You have been unable to explain why it can't be setup today.
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Luke Jolyon
(@lukejolyon) reported
@virginmedia There are no issues in the local area
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Rav
(@Ravz88) reported
Sky sports HD channels have been not working for over 24 hours. @virginmedia its the opening weekend of the premier league, this is a complete joke. Sort it out
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Lauren Brookes
(@laurenbrookes92) reported
@virginmedia trying to make a complaint about not being able to login to our online account but it wants us to login to the online account to make the complaint?! Is there an email we can use please? We’ve tried over the phone but also having no luck
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🎬
(@avharrry) reported
@virginmedia have the worst customer service I have ever experienced. I wouldn’t recommend their service to anyone. Total shambles!
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Matt R
(@AhhRickyBobby) reported
@virginmedia why is your broadband so slow!!!? 😡
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Rav
(@Ravz88) reported
@virginmedia Yes, i have, we have. The issues are not going away. I need this issue resolved as a matter of urgency please. You guys charge enough as it is and then not to provide the service (specially over the opening PL weekend) is a mess
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Janhavi Agrawal
(@janhavi1092) reported
Internet was supposed to be installed on 3rd August but no success so far - today was the third appointment that your service person failed to show up for. What kind of service is this? @virginmedia