Virgin Media

Virgin Media Outage Report in Pilton, Somerset, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Pilton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Pilton, Somerset, England 12/03/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Pilton, England

Latest outage, problems and issue reports in Pilton and nearby locations:

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?

  • BrookesComms Mark Brookes (@BrookesComms) reported from Frome, England

    @Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.

  • errolraines Errol Raines (@errolraines) reported from Pilton, England

    @virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service

  • Harveys_Rejects Stephen Anthony (@Harveys_Rejects) reported from Glastonbury, England

    @premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?

  • RJLW Robert LW (@RJLW) reported from Frome, England

    Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.

  • VelocityRockFM Andy Wrintmore (@VelocityRockFM) reported from Frome, England

    @virginmedia why have you been so awful the last 6 months?

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Wells, England

    @virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?

  • tyokischild Dominic Ellison (@tyokischild) reported from Frome, England

    After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisRinL Chris R (@ChrisRinL) reported

    @virginmedia It's down again!

  • adamofengland Adam Prickett (@adamofengland) reported

    @virginmedia are you still having issues? Internet has been fine all day now completely lost everything (WiFi and hard wired)

  • SamanthaJade192 ✨Samantha✨ (@SamanthaJade192) reported

    @virginmedia Internet is still down in my house, no tv streaming services and can’t even get onto the virgin media website! Absolutely appalling and then they want to up our contracts for this?

  • Sladey132 John Slade (@Sladey132) reported

    @virginmedia Mines still down

  • DesArmour Des.armour (@DesArmour) reported

    @virginmedia My internet is still not working !

  • A3rrington Aaron (@A3rrington) reported

    @virginmedia Hi, this issue is still on going! When will it be fixed as I work from home and can not do my job if the internet is unavailable!

  • manda_why Amanda Why (@manda_why) reported

    Hey @virginmedia, my internet was down most of last night and has been down again for the last hour or so. Any estimate on when it might be back?

  • arctic_kangeroo 🔥deabus (@arctic_kangeroo) reported

    @virginmedia When will the service be fixed?

  • 1Orechu Orechu 1 (@1Orechu) reported

    @virginmedia when do you think that the problem will be solved coz i work with the internet and i cant work also im without internet again right now and the hours i had internet was terrible

  • bltmcr Neo (@bltmcr) reported

    @virginhelp @Alex40288890 @virginmedia My network is not working either. LU4