Virgin Media Outage Report in Pilton, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Pilton, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Frome |
Internet | |
| Frome |
TV | |
| Radstock |
Internet | |
| Frome |
Internet | |
| Frome |
TV | |
| Wells |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Pilton, England
Latest outage, problems and issue reports in Pilton and nearby locations:
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Robert LW
(@RJLW) reported
from
Frome, England
Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Jackson
(@sarah_d_j) reported
@virginmedia you issued me with order confirmation and contract and haven’t delivered. 24 hours on WhatsApp support repeating myself and an hour on the phone to be cut off…. Really?!?!
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Annie Caird 🌻
(@AnnieCaird) reported
I am v V disappointed in @VirginMedia. I only got this contract in early February but if I could cancel it today and return to @bt_uk I most definitely would! Why did I change in the first place? Renewal price & Virgin's apparently better reputation that in
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Linda Tonge
(@LindaTonge) reported
@virginmedia The light for signal keeps going amber. Last Friday we was told it’s faulty and a new one was being sent out. We got cut off while he put me on hold
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Kerry Driscoll
(@KerryDriscoll2) reported
@virginmedia Really poor. I provided my name and mobile number to the call handler in case we got cut off. It should be her calling me back, not the other way round. Yet more hassle and upset for the ‘customer’.
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Linda Tonge
(@LindaTonge) reported
@virginmedia please help me please!! can you help me. I’ve been trying for days to get through to someone re our mobile broadband dongle being faulty!!!!!! It’s on loan from you because we’ve been waiting 5 months for broadband!!
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nina wellen
(@jazztheme) reported
@virginmedia I am trying to resolve an issue with regard to an account I closed in March 2020. I have tried all the option available. I have now got a £79 phone bill trying to contact you and no further forward. This is unacceptable
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Tracy
(@Tracy27295040) reported
@virginmedia According to the app there wasn’t now there is but the problem is not the outage it’s the actual v6 box that has a hard drive problem you look up green screen dvr error message and you get told you need a new box and to contact virgin media
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Michael Vanriel
(@michael_vanriel) reported
@virginmedia … there is a total outage of broadband and TV in the E8 area of Hackney from yesterday, and virgin media has not fix the problem and has now extended it until 21, 20 hours. How unearth are they allowed to get away with it?
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Piers Lee-Parsons
(@PiersLeeParsons) reported
@virginmedia broadband has gone out again, so into day two of patchy internet service which your service status checker on your website refuses to acknowledge despite your hub tester confirming the connection is problematic. 😴
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Sharon Bergamin
(@BergaminSharon) reported
@virginmedia We having been trying to leave your service since November last year and have moved to another provider.We paid a final bill in December but you continue to bill us and send threatening letters.We have again paid another bill for a service we do not use