Virgin Media

Virgin Media Outage Report in Glastonbury, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glastonbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glastonbury, Somerset, England 02/22/2025 13:15

February 22: Problems at Virgin Media

Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glastonbury, England

Latest outage, problems and issue reports in Glastonbury and nearby locations:

  • BigRobW4 Rob Cowap (@BigRobW4) reported from Glastonbury, England

    @virginmedia can you help please, I've not been able to send text messages for days now, all I get is the error 28 notification

  • errolraines Errol Raines (@errolraines) reported from Pilton, England

    @virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service

  • Harveys_Rejects Stephen Anthony (@Harveys_Rejects) reported from Glastonbury, England

    @premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Wells, England

    @virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rowzino RClapped (@rowzino) reported

    @AndySmith0119 @SkyHelpTeam @virginmedia virgin medias wifi is doing bad also

  • RockcliffeFiles Rockcliffe Files (@RockcliffeFiles) reported

    Dear @virginmedia and @VirginMediaCorp - you keep emailing me asking for feedback, it is thus, our relationship, given your abject service, is deader than a dead man in deadman’s land. I’d not even recommend your services to Pol Pot or Papa Doc - 0/10

  • SeanGreen44 Sean Green (@SeanGreen44) reported

    @virginmedia Your automated system is awful… call that number and it runs tests and says nothing wrong… go check the website… which then runs tests and says call us. Just going round in circles… I’ve got 35 channels with broken picture/sound and a fair few of them I pay for on a package

  • ahmedmubarak1 Ahmed Mubarak (@ahmedmubarak1) reported

    @virginmedia was paying £31 for broadband/landline when tv added rate went to £47. 3 weeks later CNN cancelled for that reason I do not want Tv, customer services saying if you cancel tv package the rate goes to £51. Just think about it, I have sought help from CASAD. Now how can u help?

  • BrokenSerenity Calli Tahmo (@BrokenSerenity) reported

    @LichVtuber im gonna guess you fell for their lies about being the fastest provider like many others....never trust a provider who feels the need to make such boasts...especially if its virgin media, those guys always lie.

  • davidgerard your #1 source for absurdist true crime 🐍👑 🌷 (@davidgerard) reported

    @cstross Don't forget some Virgin Media love. I used to work in telly and we thought NTL was a BT plot to come up with an organisation that was actually more incompetent and worse at customer service

  • RockcliffeFiles Rockcliffe Files (@RockcliffeFiles) reported

    @ToonMouthTyne @virginmedia @VirginMediaCorp I’m a pussycat, I never ever complain, anything for an easy life, however this shower have reduced me to tears of anger and frustration on about 10 occasions during the last 24 months and I’ve decided to leave after joining them in May 1993 (Telewest) - 28 years, madness

  • JohnKelly020234 John Kelly (@JohnKelly020234) reported

    @virginmedia Can you provide an update as to when the issue preventing Virgin mobile customers receiving calls? Gave up after an hour of trying to get through to report it. #virginmobile #virginmedia #virginmediadown

  • bhaveshdevji Bhavesh 🤟🏼 (@bhaveshdevji) reported

    @virginmedia provides such a poor internet service. Service is literally unusable and I have been advised to wait over a week. @SkyUK can you help?

  • Sarah29tmo Sarah Thompson (@Sarah29tmo) reported

    @virginmedia This is causing a lot of problems for him as he loses contact with his office on VPN and has to log into everything again. I appreciate it might be difficult for you to look into the fault when it appears to be working but its not feasible to contact you while it isnt