Virgin Media

Virgin Media Outage Report in Glastonbury, Somerset, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glastonbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glastonbury, Somerset, England 09/09/2025 11:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glastonbury, England

Latest outage, problems and issue reports in Glastonbury and nearby locations:

  • errolraines Errol Raines (@errolraines) reported from Pilton, England

    @virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Wells, England

    @virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Me60330803 Me (@Me60330803) reported

    @virginmedia No internet or phone all day. Still no internet so much for home working. Virgin goes down that much I have bought a 3 mobile dongle and it works. Now waiting for engineer so another 24h. Always going down. Looks like it's time to change supplier.

  • coxtonycox Tony Cox (@coxtonycox) reported from Bristol, England

    @virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.

  • thejayfaulkner Jay Faulkner ♿ (@thejayfaulkner) reported

    @virginmedia I actually did that earlier today, no help/changes there. Hub is in the only place it can be: where the engineer put it :) However its upright and not near anything that should be interfering with the signal, and cables all connected/tight.

  • YoungKronk sd (@YoungKronk) reported

    @virginmedia I'm unable to log into that link, even though I can log into my virgin media with no issues. I also can't call that number from my phone, it says it can't be connected.

  • Rathean2 Rathean (@Rathean2) reported

    @virginmedia Hi, any reason why I've received 5 marketing calls from you in the last 3 days? Some might consider this harassment & sufficient reason to cancel my account with you.

  • AnthonyHH Anthony Hamer-Hodges (@AnthonyHH) reported

    @virginmedia There are now but for a few hours there it was saying service was fine but I know at least half a dozen other households in the area as well as us have been without internet since around 10am

  • Bryonymorris6 Bry (@Bryonymorris6) reported

    @virginmedia I need help with my recent bill and the full contract charge that has been added, what does this mean? @virginhelp

  • ThePGtipsy Stephen (@ThePGtipsy) reported

    @virginmedia @JeSuisTC I'm in the same area - guessing this is some knock on effect from last week's power outage and works which knocked our Virgin at the same time?

  • JNUFCG JoeNUFC (@JNUFCG) reported

    Hello 👋 @virginmedia your upload speeds are awful

  • shams1328 D (@shams1328) reported

    @Kev_Clarke @virginmedia Quite unfortunate, my account got stolen made several attempt to reach the support team to help me get it back but they never responded back, was really frustrated but i was referred to @utopiantechh who help get everything back, I suggest you also contact them