Virgin Media

Virgin Media Outage Report in Glastonbury, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glastonbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glastonbury, Somerset, England 04/19/2025 04:40

April 19: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Glastonbury, Somerset, England

The most recent Virgin Media outage reports came from the following cities: Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomRadstock Internet
United KingdomWells Internet
United KingdomRadstock Internet
United KingdomWinscombe Internet
United KingdomCheddar E-mail
United KingdomBurnham-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glastonbury, England

Latest outage, problems and issue reports in Glastonbury and nearby locations:

  • errolraines Errol Raines (@errolraines) reported from Pilton, England

    @virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Wells, England

    @virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • essers Esjay (@essers) reported

    @virginmedia Honestly, I’m just going to end this conversation on here, now. I don’t have time for this, and things are complicated enough already. I wish there was something as simple as an email address I could send information to, or a form online to complete. This is far more trouble…

  • ShotgunLee #1 (@ShotgunLee) reported

    @virginmedia Far as I’m concerned, no. They just extended the date again to the 29th. Hard to believe it’ll be fixed considering that they’ve given me 2 previous dates and issues still ongoing…

  • NotMyName92 Son Goku (@NotMyName92) reported

    @virginmedia Regularly losing service throughout the day

  • jfranklin_skye Julie Franklin (@jfranklin_skye) reported

    Been a customer of @virginmedia for 25 years. Tried to get a better deal as so expensive now. Only when I sourced a new provider did they then offer a 'better' deal! if you can't look after loyal customers, you don't deserve my business. you have lost my custom #retaincustomers

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia This the second time I’ve been on hold for an agent today. Just started the third time. I’d also note, in the bottom message, there is no ‘handy link’. There never is. I may have had that message more than ten times now. I just want to tell someone our new address before we move

  • tomocfc1955 keith thompson (@tomocfc1955) reported

    @virginmedia Hi John as 1pm has been and gone, is there a new time for the fix please.

  • shazzell612 shazzell (@shazzell612) reported

    @virginmedia Your customer service is rude & non existent.i have rung four times and each time you have just put the phone down on me.(4.5hours) After about 1hr 3mins "per" call. I want to leave Virgin Broadband. No facility 2 do so online as you well know. Someone contact me.

  • Hsourz H (@Hsourz) reported

    @virginmedia Not acceptable. 4 failed engineer appointments with a 5th now scheduled for 3 weeks time - unacceptable. No internet for 2 months now. I'm paying for a service I am failing to receive. I want an engineer next week, no excuses. I'm done @MartinSLewis

  • johndoran21 John P J D (@johndoran21) reported

    @virginmedia was asked at the time, I said no, had just had Sky installed was reminded by you that I had a cooling off period, which I still have, but you offered it me to late….£30 you offered at first, then you ring me back and offer £23…was never asked re ‘hold it’ for me, ‘only today’

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia than it’s worth, even after being with your service since it launched.