Virgin Media Outage Report in Glastonbury, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glastonbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glastonbury, England
Latest outage, problems and issue reports in Glastonbury and nearby locations:
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Errol Raines (@errolraines) reported from Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Castle Cary, England
Why do broadband providers give us tech that isn't up to the job? The BT super hub 2 and Virgin media routers are absolutely rubbish and the only way to get a decent service is to buy extra tech to make them work better. I've just answered my own question here haven't I?
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Rob Cowap (@BigRobW4) reported from Glastonbury, England
@virginmedia can you help please, I've not been able to send text messages for days now, all I get is the error 28 notification
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Stephen Anthony (@Harveys_Rejects) reported from Glastonbury, England
@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
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Matthew Turner (@MTurnerNFL) reported from Wells, England
@virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Charles (@cwmorris1) reported
@virginmedia and then you hang up after 1 hour and 10 mins!!!!!!!
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Aaron (@AaronARW) reported
@virginmedia It’s really not an area outage. This has been going on for months since we had a new router and you are doing nothing about it. Guess we’ll have to change supplier. I’m not calling you because you guys do nothing about it.
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Luke (@WGL1878) reported
@virginmedia Can you help me find my account? Thank you
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Jini Reddy (@Jini_Reddy) reported
@virginmedia I've been through this all with the person I spoke to - I can't access my email mailbox on my webmail, no. It says mailbox not available (and no it won't let me change my password). And as I said, I was told the problem was at Virgin's end so ought you not to be aware of it?
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Curz (@GCurzon) reported
Disgusting service. Wasted 90 mins trying to get through today to cancel account. If I was a new customer you would pick up on seconds. Absolute joke of a company @virginmedia
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Youngbucksslut (@Melissnahhhhh) reported
@virginmedia You've told 4 different times in 24 hours that's fobbing off to me but sure I'll go ANOTHER 20 hours without service that I'm already overpaying for .. This better be taken off the bill cause its already ridiculous what I'm paying for without being able to use it
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Anna SLT (@AnnieRed91) reported
Never, ever in my life have I dealt with a worse company than @virginmedia . After 90 minutes of being passed around after 2 months of ongoing issue, the agent laughs at me and hangs up. I'm shaking.
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Anthony Porter (@TheAntPorter) reported
@BigJackBrass @virginmedia They are 100% fine until you ever have to do absolutely anything whatsoever to your services. Literally anything, including changing them or adding to them even is a nightmare. Absolutely appalling customer service. Much sympathies.
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Aly (@Aly_00000) reported
Trying to get through to customer service at @virginmedia seems to be impossible! Anyone else tried talking to at least 3 customer advisors who hang up once you ask for help with your account?#dissapointingservice #virginmedia
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Ben Dolan (@bendolan123) reported
@virginmedia Is this a problem that's just limited to me? I'm in B67 area