Virgin Media

Virgin Media Outage Report in Glastonbury, Somerset, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Glastonbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Glastonbury, Somerset, England 01/14/2026 01:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glastonbury, England

Latest outage, problems and issue reports in Glastonbury and nearby locations:

  • BigRobW4 Rob Cowap (@BigRobW4) reported from Glastonbury, England

    @virginmedia can you help please, I've not been able to send text messages for days now, all I get is the error 28 notification

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Castle Cary, England

    Why do broadband providers give us tech that isn't up to the job? The BT super hub 2 and Virgin media routers are absolutely rubbish and the only way to get a decent service is to buy extra tech to make them work better. I've just answered my own question here haven't I?

  • errolraines Errol Raines (@errolraines) reported from Pilton, England

    @virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Wells, England

    @virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?

  • Harveys_Rejects Stephen Anthony (@Harveys_Rejects) reported from Glastonbury, England

    @premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LawSweeney Lawrence Sweeney (@LawSweeney) reported

    @virginmedia I was without service for 6 hours during a working day. I want to escalate this as I want my account to be credited to compensate

  • rknightuk Robb Knight (@rknightuk) reported

    @virginmedia I have tried confirming multiple times (including sending a new email with link), in multiple browsers with cookies cleared. This is definitely an issue your end not mine.

  • youcantgoback Will (@youcantgoback) reported

    @virginmedia Ready tho intenet is down and 4g on phone seems weak. Send me the link thanks.

  • _escobarb theotiana (@_escobarb) reported

    @virginmedia It’s been installed for well over a year. My area has had intermittent issues this last week, I was told you would have it fixed by this morning at the latest, midday it drops again while I’m working, I call up and you tell me it is sorted in my area. It isn’t.

  • thelma_jo lucy marie wong (@thelma_jo) reported

    @virginmedia why is it there's virgin media on my street up till house number 149 and after that house number 151 and upwards can't get virgin media??? What's the point in that ?? Why is there no cable further up the street?? Your losing customer

  • Rohdza Rohdz (@Rohdza) reported

    @virginmedia What is the point in me doing so? I've spoken about this on a number of occasions and it's never resolved over the phone or via a complaint...what will change now??

  • NottsMarge Margaret Smith (@NottsMarge) reported

    So @virginmedia keep emailing me to upgrade from 500mb to 1gb internet speed, called n they want me to pay additional £37 a month! Told I have to pay more because I’m an existing customer. I won’t be renewing #customerexperience #poorcustomerservice

  • bmagic_csgo Nick Friday (@bmagic_csgo) reported

    @MandeepVAL @virginmedia LMK if you find something good, I have the same problem with Virgin; the packet loss is between me and their Belfast core router mostly in peak/evening periods. Trying to explain this to their level 1 support is like trying to explain astrophysics to a block of cheese.

  • violetscrawley Tess 🦔 - fully vaccinated, rocks a mask. (@violetscrawley) reported

    @virginmedia But we don’t want to cancel it!!! We simply want to allow someone else to deal with paying the bill.

  • Ipswichpests Control Solutions (@Ipswichpests) reported

    @virginmedia why dont you email people when services are down for the whole day so people can arrange there life to suit.