Virgin Media Outage Report in Saltford, Bath and North East Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Saltford, Bath and North East Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Frome, Trowbridge and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Frome |
Internet | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saltford, England
Latest outage, problems and issue reports in Saltford and nearby locations:
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Pastor Matt
(@MattScript) reported
from
Bradley Stoke, England
@virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.
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Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia No. I’m not wasting any more of my time in @virginmedia especially to phone up costing me time and money to stop you posting crap through my door.
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Jonathan Phillips, Esq.
(@DigitalJonathan) reported
from
Bristol, England
@virginmedia down again... it’s been awful all day. Up and down. You really are a terrible provider.
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Rich Hemming
(@1210sounds) reported
from
Bristol, England
@alone_music @virginmedia Jesus that’s bad, thought it could be done online the activation. I moved house and they said 20£ to move. What they didn’t say was that they renewed the contract and double billed me as they take one month in advance as a new contract. Complained to @virginmedia nothing done
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Jason side
(@jason_side) reported
from
Kingswood, England
@virginmedia Box is connected to TV via HDMI cable I've tried different cables and hdmi ports on TV to eliminate those as issues. Doesn't happen with on-demand programs.
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Pastor Matt
(@MattScript) reported
from
Filton, England
@virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.
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Amy Beardmore
(@amybeardy) reported
from
Winterbourne, England
@amandavin @virginmedia I need fibre though because of stupid children streaming games and all sorts of nonsense. Anything other than virgin also comes with a £50 BT phone line installation. They’ve got me over a barrel
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@granuailemalia @SkyUK Probably the same issue @virginmedia had a while ago.
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
Virgin media service - connection goes down with 24 hours & no help from technical services, just reading from a script & no escalation. Giving up after a year of unacceptable service. Lovely and polite on social media, impossible once a customer #virginmedia
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia Internet connection has been down, again, all day. BristolBS8. Automated reporting and another 23 minutes waiting for technical support
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Ken Trowbridge
(@KenTrowbridge3) reported
from
Bristol, England
@virginmedia Can we DM this issue please or give me a contact number where I can actually speak to someone without the intensely annoying waiting times. Thanks in advance and anticipation! Ken
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🌈Rebekah Rhian🦄
(@RebekahMorriss) reported
from
Bristol, England
@gavindp2012 @virginmedia It's really annoying because my cctv is ran by the WiFi and it needs resetting all the time it's down
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer
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Lee Rendall
(@LeeRendall) reported
from
Bristol, England
@charllou1 @virginmedia Genuine, was kept on hold 50 mins couple weeks back then when the operator came on told us there was an issue and i had to call back 😳 was FUMING!
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia's customer services is the WORST
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Jason side
(@jason_side) reported
from
Bristol, England
@virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed
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LM❤️
(@Rockchic65) reported
from
Bristol, England
@virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.
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Irfon Watkins
(@irfonw) reported
from
Bristol, England
@virginmedia been waiting in call queue for 20 mins to speak to someone. No indication of where I am in queue. Just shit music indicitave of a shit customer service
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@virginmedia down again.. no phone line internet or TV here in BS16
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Matt Ewing
(@MattEwing7) reported
from
Bristol, England
@Virgin @virginmedia @richardbranson Your customer service is so painful and appalling. 2 rings and the sales team answer, 20 minute transfer to Loyalty team, gave up when needing to be transferred to Contract Services team. FFS I only wanted to remain a customer!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tilak Jagatia
(@TilzJ) reported
@virginmedia my internet has suddenly gone down in Ruislip. Service checker isn’t clear whether it’s an outage or down to our address only
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Paulk
(@cryptopaul134) reported
@virginmedia This SYNC issue and internet drop and comeback has happened 4 times today from 9am till 11:15am
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margaretjose
(@margaretjose) reported
@virginmedia can someone contact me. You keep saying you didn't get you hub back yet I have proof of posting. Anyone else have this problem?
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Michelle Rollinson
(@Evans__Michelle) reported
@virginmedia Yes the refund has been applied after me making another complaint and having to go through the whole process again! No doubt will be the same next month! 👍
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Tony
(@cooney1875) reported
@virginmedia there seems to be a problem with your broadband in Bradford, no network all morning, could you please shed some light on this? Much obliged.
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Dominic Hanley
(@Dominiho7) reported
Hey @virginmedia you did some 'essential' works in my area last week - and since then the internet connection has been poor. So much so it is fluctuating on teams calls meaning, I'm missing parts of meetings. Tried to check service status on my account and even that doesn't work
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Rich
(@citizensmitty82) reported
@virginmedia Please help, can someone contact me to resolve a problem with my contract. I agreed one price and being charged another. Your team will not help me and don’t seem to understand.
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Martin
(@documartin) reported
@virginmedia I have tried rebooting. Roaming is active. I have had this problem previously and spoke to someone on the phone about it an was assured it would be fixed the next time I travelled
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XSARA 🇬🇧 🇪🇬 🇸🇪
(@XSARA_) reported
@virginmedia Hi, So they admitted they made a mistake on the priority charge and removed it. I have rang 4 times holding over an hour each time and was supposed to have my internet working in new property from today. STILL no call from v engineer... it's really bad customer service
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Alan Pogson
(@bazza77) reported
@virginmedia I’ve tried the ‘fix’ for this since Saturday, it’s a hard drive fault and the agent couldn’t tell me this or arrange a new box, I now have to wait for a phone call for an engineer to tell me it’s a hard drive & I need a new box !!!