Virgin Media

Virgin Media Outage Report in Saltford, Bath and North East Somerset, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saltford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saltford, Bath and North East Somerset, England 09/08/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saltford, Bath and North East Somerset, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Frome and Bath.

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City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet

Community Discussion

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Virgin Media Issues Reports Near Saltford, England

Latest outage, problems and issue reports in Saltford and nearby locations:

  • SNewport01 Shaun (@SNewport01) reported from Kingswood, England

    @virginmedia The Internet was down and I ran 4 diagnostics and each one told me my cable wasn't plugged in to my hub, after being on hold and ringing back I was instantly told by the automated service that my postcode had problems. Its fixed now

  • suzyqc7 Suzy Evans (@suzyqc7) reported from Bristol, England

    @virginmedia we've got ongoing issues with tv and broadband in BS7. Please sort it out. Loosing count of how many times this has happened over the last few months.

  • hisotalus Hannimal 🇪🇺🇬🇧🏳️‍🌈 (@hisotalus) reported from Bristol, England

    @Julie_B92 Especially when particularly young people might not be able to access internet for this kind of stuff on any other device than their phones. It’s so disappointing @virginmedia doesn’t reply to these tweets. I hope it’s an honest oversight and they’ll fix this.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Complaint should have been obvious from ALL the comms I’ve sent. Contracted TV, phone, unlimited BB £79/mth. Can’t get phone line (waiting 8 months) but £105 DDs taken each month. Truly appalling

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Would love to call but thanks to you guys I don’t have a phone!!!!!!! & holding for 30 mins on a mobile is unacceptable. Here’s an idea, get your team to call me. It’s called customer service. Something Virgin don’t know if.

  • hisotalus Hannimal 🇪🇺🇬🇧🏳️‍🌈 (@hisotalus) reported from Bristol, England

    On top of this since I changed to @virginmedia last week, they have sent me a marketing text message almost every day (Sunday is the only exception). I can’t find how to opt out of these and not sure blocking my network provider’s number is a wise idea. Never have I this quickly

  • davina79 Davina S (@davina79) reported from Bradley Stoke, England

    Argh #virginmedia - your WiFi/broadband has been awful for days! Not great when you’re working from home and can’t connect. We pay a fortune for this! #notgoodenough

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    Can’t stream jack shit on @virginmedia waste of time fails every Twenty minutes #prepareexittoalternative

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia No point, tried Twitter several times to no avail. Calls = wasted hours of ones life. Sign for letter now sent to complaints as 2 official complaint emails had “no” response. Next stop Ofcom.

  • ScottTobin3 Scott Tobin (@ScottTobin3) reported from Bristol, England

    @virginmedia there is a problem with sky sports red button

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @AliReg @virginmedia They're terrible they hung up on me after an hour of waiting and bring transfers!! Looking on Twitter it seems to be normal practice for them 😡

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia I can receive the booster free of charge your colleague confirmed this before putting me on hold and hanging up on his return. Your app is useless so when I test the internet connection on your app it says my signal is fine in one of my rooms when that's not the case.

  • charleebliss_ CHARLEE BLISS ® (@charleebliss_) reported from Bristol, England

    @virginmedia please can you help me with my order!! Tried to ring your offices but rude and useless

  • ChristoffLowe Chris Lowe (@ChristoffLowe) reported from Bathford, England

    @virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia P.s please don't say do it via the app because your app states the signal is fine in the room in question when that's not the case.

  • PayneTito Tito Payne (@PayneTito) reported from Bristol, England

    @virginmedia what’s going on with the service In the BS3 postcode area. I have no internet!!!

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia are USELESS. Why do your agents always hang up on your customers this isn't the first time it's happened!!!! Please DM and arrange a call back ASAP

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia Looking at other complaints on twitter you really need to invest money in your systems and customer service. Absolutely shambolic.

  • ChristoffLowe Chris Lowe (@ChristoffLowe) reported from Bathford, England

    @virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia I can dm you my account details and you can send the booster out. WTH am I paying £100 a month for such mediocre service. It's not the first time one of your agents has hung up either.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CreminsGeorgia georgia cremins (@CreminsGeorgia) reported

    @virginmedia This is 3 days in a row, service issues for tv and broadband?! And can’t find any extra information due to website also being down!

  • SkyeORouke Skye (@SkyeORouke) reported

    @virginmedia sort your ******* WiFi out you special *****, making people spend a bomb on WiFi for this piece of **** service absolutely sick of it

  • PeteHughes2 Pete Hughes (@PeteHughes2) reported

    @virginmedia Is your Wi-Fi having issues in North London? Doesn’t seem to be working even after a hard reset?

  • omosley Oliver Mosley (@omosley) reported

    @virginmedia hey, I’ve been told by CS I’ll get another Wi-Fi pod but haven’t received it yet. Can you help?

  • darkestessex Le Grimpeur (@darkestessex) reported

    @virginmedia my wife did not receive the emergency message on Sunday. She was told by VM that this was because her Spending Cap is set to zero. Is this some technical complication with VM/O2 systems. I assume HMG is paying for the message?

  • Lorrain56956315 Lorraine (@Lorrain56956315) reported

    @virginmedia your service is absolute crap , outages everyday can’t speak to anyone and it goes on and on

  • lliwmc Will McNeilly (@lliwmc) reported

    @virginmedia why is our broadband still down??? 3 days no connection and when we call hear a message about intermittent problem. 3 days straight is not intermittent?

  • Sniffer1967 TheStreetsAreOurOwn (@Sniffer1967) reported

    @virginmedia what phone number can I ring to speak to an English member of your customer services based in the UK?!! I want to cancel an installation which has been delayed THREE times since March 9th!! You and Wayleave are beyond a joke! Abandoned my in laws who are nearly 80!

  • Joner1702 Paul Jones (@Joner1702) reported

    @virginmedia your internet has been so slow in the evenings for the past week and the past 2 days my internet keeps dropping out all the time for very long periods of time. Why am i paying for a service and not getting it

  • SPB69 SteveB (@SPB69) reported

    @virginmedia Now you've pushed my install date back to the 17th of May. That will be 284 days since I agreed to have your service. Unbelievably incompetent.