Virgin Media Outage Report in Aylburton, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aylburton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylburton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Aylburton, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
||
| Gloucester |
Internet | |
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
Total Blackout | |
| Gloucester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aylburton, England
Latest outage, problems and issue reports in Aylburton and nearby locations:
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Dave Clark
(@dac5267) reported
from
Yate, England
@virginmedia What a load of nonsense, I pay you to provide a service, disconnections happen all the time and randomly, your service is shocking and is NOT WORTH THE MONEY.
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Bel West
(@bellawesty) reported
from
Saint Arvans, Wales
@virginmedia I have been trying to cancel my virgin media account for months, every time I call I get disconnected, put back to the original menu or told you’re too busy because of corona. Please let me know how I can cancel my subscription without spending hours of time
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Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia No. Your chat representative cut me off. Have wasted over an hour already. You must be joking if you think I’m going to waste more time on your awful service
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Steve Barnes
(@Barnsey02) reported
from
Quedgeley, England
@virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?
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Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
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Enzo Faulhaber
(@enzo_faulhaber) reported
from
Yate, England
@virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia No issues reported
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George Baker
(@Georgebaker6969) reported
from
Thornbury, England
@james90147996 @JonBake45257780 Funny how they call themselves virgin yet they only ever seem to **** people over. 🤔 @virginmedia
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Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia Quite the worst customer contact centre ever. Website does not offer phone or email contact. Only way to get web chat is to go to complaints page. 1 hour to get a 1 minute task done. Deliberately cut off twice. #poorservice
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Mary
(@Bristolmary) reported
from
Aylburton, England
Hello @virginmedia is there and issue with broadband in Bristol please? My dad is having an issue connecting to anything, he’s tried firestick, iPad and iPhone. Nothing connects. He’s tried restarting router?
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Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?
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Think Bike
(@ChrisThinkbiker) reported
from
Yate, England
@virginmedia decide to upgrade their sim cards. During roll out they realise previously unlocked phones have to be re-unlocked by previous provider. Virgin customer svc gave me a choice. Sort it yourself or don't be a #virginmobile customer🤔 #rude #notcustomerservice
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia please can you provide the correct contact details for making a complaint.
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Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia Yes. That isn’t the point though. Your website has no information about how to contact you. And your web chat takes 1 hour to do the task of reporting bad speeds. Your contact support needs vast improvement.
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Debbie Marks
(@DebbieMarksey) reported
from
Quedgeley, England
@virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
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Sean Lewis
(@brizzlesean) reported
from
Yate, England
Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.
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Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Coffey
(@PrincessCoffey) reported
@virginmedia I know how to block a phone number! The issue is that your retention team keep calling despite being told we’re not interested. That is harassment and it needs to stop. You need to take action to stop this not me. All you are doing is putting me off using Virgin ever again!
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Customer Service
(@vmbusinesshelp) reported
@WrittenMirror @vmbusiness @richardbranson Sorry to hear this Jay. The Faults team can provide an update on what time the outage will finish. The number is 0800 052 0800 option 1 then 3. Thanks.
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Alexis Lou
(@loumposa) reported
When @virginmedia is the broadband service going to be restored?
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David Newton
(@djnewton66) reported
@virginmedia Yes you can take ownership of my complaint and apply some common sense that appears to be lacking from your customer service team.
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Kian
(@Kiank1888) reported
@virginmedia mate wtf is happening with your wifi im lagging my tits off past two days and getting kicked off
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Kian
(@Kiank1888) reported
@virginmedia no nothing has been updated on your service page im just lagging and getting kicked out of my custom game!!!!
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Cass
(@HJP_DLM83) reported
@virginmedia We have called every month as you are taking £119 out of our bank when we offered a new contract of £54 at the start of the year. We just want this sorted as we should have been not paying this amount. Customer services is shocking. The hubby is on the phone to yourselves now.
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Tina Close
(@TinaClose14) reported
@virginmedia Internet keeps cutting out and no phone signal when try to load Internet cuts out
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ℬℓυ℮ ℕ☺ṧℯ ℬℯαґ
(@holly_hobble) reported
Hi @virginmedia me again why is the activate my Netflix not working on my account. #whydidichangemypackage #mightcancelthecontract
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jennie walsh
(@W4lshy_85) reported
@newensgtfc @virginmedia Exactly. They are a joke… Do they not realise how unhelpful their customer service people are!