Virgin Media Outage Report in Aylburton, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aylburton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylburton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Aylburton, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Stonehouse and Monmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aylburton, England
Latest outage, problems and issue reports in Aylburton and nearby locations:
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia please can you provide the correct contact details for making a complaint.
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Mary
(@Bristolmary) reported
from
Aylburton, England
Hello @virginmedia is there and issue with broadband in Bristol please? My dad is having an issue connecting to anything, he’s tried firestick, iPad and iPhone. Nothing connects. He’s tried restarting router?
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Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia Yes. That isn’t the point though. Your website has no information about how to contact you. And your web chat takes 1 hour to do the task of reporting bad speeds. Your contact support needs vast improvement.
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Debbie Marks
(@DebbieMarksey) reported
from
Quedgeley, England
@virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager
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Sean Lewis
(@brizzlesean) reported
from
Yate, England
Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.
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Steve Barnes
(@Barnsey02) reported
from
Quedgeley, England
@virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?
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Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?
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Dave Clark
(@dac5267) reported
from
Yate, England
@virginmedia What a load of nonsense, I pay you to provide a service, disconnections happen all the time and randomly, your service is shocking and is NOT WORTH THE MONEY.
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Enzo Faulhaber
(@enzo_faulhaber) reported
from
Yate, England
@virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia No issues reported
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
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Bel West
(@bellawesty) reported
from
Saint Arvans, Wales
@virginmedia I have been trying to cancel my virgin media account for months, every time I call I get disconnected, put back to the original menu or told you’re too busy because of corona. Please let me know how I can cancel my subscription without spending hours of time
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Think Bike
(@ChrisThinkbiker) reported
from
Yate, England
@virginmedia decide to upgrade their sim cards. During roll out they realise previously unlocked phones have to be re-unlocked by previous provider. Virgin customer svc gave me a choice. Sort it yourself or don't be a #virginmobile customer🤔 #rude #notcustomerservice
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
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Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia Quite the worst customer contact centre ever. Website does not offer phone or email contact. Only way to get web chat is to go to complaints page. 1 hour to get a 1 minute task done. Deliberately cut off twice. #poorservice
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
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Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
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Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia No. Your chat representative cut me off. Have wasted over an hour already. You must be joking if you think I’m going to waste more time on your awful service
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George Baker
(@Georgebaker6969) reported
from
Thornbury, England
@james90147996 @JonBake45257780 Funny how they call themselves virgin yet they only ever seem to **** people over. 🤔 @virginmedia
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Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Fiona
(@clarefiona22) reported
@Ash_spurs @virginmedia @Ofcom Just managed to speak to someone by calling from my mobile rather than landline. Apparently their systems are down so even if you get through, they’ll tell you to call back tomorrow. Not great. Said keep rebooting to see if the problem has resolved. Close at 10 though not 8
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Sally
(@Oofkah) reported
@odekul @virginmedia No... still waiting for that call back “within four hours”... I’ve only spent two hours on my mobile, trying to sort it. (Land line not in service, obviously)
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hotSPURS
(@COY_hotSPURS) reported
@virginmedia 2 days of no internet. Told issue has been resolved but clearly it hasn't. Just waited 1 hour on the phone to speak to customer services to be told the diagnostic tool is down and to call back tomorrow morning! Seriously??!? Get your **** together!
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Michael Quinn
(@MichaelQ316) reported
@virginmedia sick fed up that every single night for the last 2 weeks between half 8 and half 9 any streaming I am doing is constantly buffering. At £42 a ******* month I expect better than this ****!
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A Brown
(@Ash_spurs) reported
@clarefiona22 @virginmedia @Ofcom They told me exactly that Thursday and Friday, that their system was down!
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Claire Wilson
(@choc1982) reported
@virginmedia your service is a joke. Can't get through on the phone inless I stay on hold for over an hour. I got on live chat at 19:11. I start chat at 19:24. It took 50 minutes to even get past security checks they took so long. At 2023 I get put onto retentions team........
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Wilbo
(@TheRealWilbo) reported
@virginmedia I have added my issue to your support website, this was done several weeks ago now, it seems no one has even looked at it. I have now reported it by phone after waiting for over 1 hour.
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Tommy M
(@meatylad) reported
@virginmedia have you had any problems in the DN12 area? My internet keeps dropping off
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A Brown
(@Ash_spurs) reported
@clarefiona22 @virginmedia @Ofcom No, not resolved. I'm fuming with them lying to me 4 times promising a call back to book an engineer and never calling back. The customer treatment is disgusting and yet they take your money quick enough.
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Gillian Hunter
(@gillhunter1) reported
@virginmedia Erm.... episode 11 is still showing as the part 1 season finale. So even though I said what the issue was, all Virgin thought to write back was ‘how’s it going?’ Rather than pass on to any tech team that their GoApp is messing up episode order??? Surely this is an easy fix.