Virgin Media

Virgin Media Outage Report in Aylburton, Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aylburton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylburton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aylburton, Gloucestershire, England 12/11/2024 07:45

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Aylburton, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Wi-fi
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Total Blackout
United KingdomGloucester TV
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Aylburton, England

Latest outage, problems and issue reports in Aylburton and nearby locations:

  • Barnsey02 Steve Barnes (@Barnsey02) reported from Quedgeley, England

    @virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬

  • bellawesty Bel West (@bellawesty) reported from Saint Arvans, Wales

    @virginmedia I have been trying to cancel my virgin media account for months, every time I call I get disconnected, put back to the original menu or told you’re too busy because of corona. Please let me know how I can cancel my subscription without spending hours of time

  • dac5267 Dave Clark (@dac5267) reported from Yate, England

    @virginmedia What a load of nonsense, I pay you to provide a service, disconnections happen all the time and randomly, your service is shocking and is NOT WORTH THE MONEY.

  • terry1hemmings Terry Hemmings (@terry1hemmings) reported from Quedgeley, England

    @CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia No issues reported

  • LetRIP Matt (@LetRIP) reported from Thornbury, England

    @virginmedia Yes. That isn’t the point though. Your website has no information about how to contact you. And your web chat takes 1 hour to do the task of reporting bad speeds. Your contact support needs vast improvement.

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes

  • ChrisPhil1992 Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales

    @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!

  • liamharries Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England

    @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

  • DebbieMarksey Debbie Marks (@DebbieMarksey) reported from Quedgeley, England

    @virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager

  • ChrisThinkbiker Think Bike (@ChrisThinkbiker) reported from Yate, England

    @virginmedia decide to upgrade their sim cards. During roll out they realise previously unlocked phones have to be re-unlocked by previous provider. Virgin customer svc gave me a choice. Sort it yourself or don't be a #virginmobile customer🤔 #rude #notcustomerservice

  • Bristolmary Mary (@Bristolmary) reported from Aylburton, England

    Hello @virginmedia is there and issue with broadband in Bristol please? My dad is having an issue connecting to anything, he’s tried firestick, iPad and iPhone. Nothing connects. He’s tried restarting router?

  • enzo_faulhaber Enzo Faulhaber (@enzo_faulhaber) reported from Yate, England

    @virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐

  • Georgebaker6969 George Baker (@Georgebaker6969) reported from Thornbury, England

    @james90147996 @JonBake45257780 Funny how they call themselves virgin yet they only ever seem to **** people over. 🤔 @virginmedia

  • LetRIP Matt (@LetRIP) reported from Thornbury, England

    @virginmedia No. Your chat representative cut me off. Have wasted over an hour already. You must be joking if you think I’m going to waste more time on your awful service

  • LetRIP Matt (@LetRIP) reported from Thornbury, England

    @virginmedia Quite the worst customer contact centre ever. Website does not offer phone or email contact. Only way to get web chat is to go to complaints page. 1 hour to get a 1 minute task done. Deliberately cut off twice. #poorservice

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia please can you provide the correct contact details for making a complaint.

  • liamharries Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England

    @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • deputynclegg NC (@deputynclegg) reported

    @virginmedia @MRoseClarion surely the engineer on site must know what is involved to fix it and therefore be able to give a more educated estimate as to fix time - if not they are either incompetentbor justctaking the mickey and have no concrrn for your customers - who are fast losing patience!

  • Sabreenf2 Sabreenf (@Sabreenf2) reported

    @virginmedia I’ve done everything, for two months been having the trouble, I’ve been paying for a service for not having the service for past two months

  • okkggvhc okkggvhc (@okkggvhc) reported

    @virginmedia It says sorry there are no problems in your area. I’ve seen a lot of tweets and people that have the same problem as me. So maybe it’s an issue on your end. I’ve seen about 20 tweets from people with the same problem. My Tv is working but the wifi is not

  • hayley_houghton Hayley (@hayley_houghton) reported

    @virginmedia anyone help me, my sky sports app won’t sign in with my details?

  • mejulie64 Julie Bailey (@mejulie64) reported

    @virginmedia Been done about 5 times, wires are fine, been restarted, reset, switched off etc etc still green lights which usually means an outside problem as it was in the past

  • Swaziii8 Baaz vi Britannia (@Swaziii8) reported

    @virginmedia Hello mate, at this exact moment it’s ok but every now and then it drops and becomes unusable. Yesterday was another level of bad tho.

  • ArranS17 Arran (@ArranS17) reported

    @virginmedia I have called this number and only an automated service, that tells me my internet is down, I’m aware. Not really any help at all, I would like my contract cancelled if I am unable to get customer service. This never happened with my sky internet, wish I had never changed.

  • simonpo70953058 simon porter (@simonpo70953058) reported

    @virginmedia New customer

  • adamdbonner Adam (@adamdbonner) reported

    @virginmedia Every time I speak to you (10+ hours on phone) the line cuts and I get transferred to the wrong department. Are you telling me you can take my mobile number by dm and get someone to call me now? Are your levels of service that poor?

  • Derek_S_Grant Derek Grant (@Derek_S_Grant) reported

    @virginmedia Mate I've been doing that already.. Many Many Many times. Wired and wireless! hence i know fastest at 2-3am but still at best 400+ As said previously if it can't hit 1 gig then it never will.