Virgin Media Outage Report in Aylburton, Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Aylburton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylburton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Aylburton, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Dursley.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aylburton, England
Latest outage, problems and issue reports in Aylburton and nearby locations:
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Dave Clark
(@dac5267) reported
from
Yate, England
@virginmedia What a load of nonsense, I pay you to provide a service, disconnections happen all the time and randomly, your service is shocking and is NOT WORTH THE MONEY.
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Mary
(@Bristolmary) reported
from
Aylburton, England
Hello @virginmedia is there and issue with broadband in Bristol please? My dad is having an issue connecting to anything, he’s tried firestick, iPad and iPhone. Nothing connects. He’s tried restarting router?
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Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia please can you provide the correct contact details for making a complaint.
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Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?
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Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia Yes. That isn’t the point though. Your website has no information about how to contact you. And your web chat takes 1 hour to do the task of reporting bad speeds. Your contact support needs vast improvement.
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
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Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia No issues reported
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
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Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia Quite the worst customer contact centre ever. Website does not offer phone or email contact. Only way to get web chat is to go to complaints page. 1 hour to get a 1 minute task done. Deliberately cut off twice. #poorservice
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George Baker
(@Georgebaker6969) reported
from
Thornbury, England
@james90147996 @JonBake45257780 Funny how they call themselves virgin yet they only ever seem to **** people over. 🤔 @virginmedia
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Enzo Faulhaber
(@enzo_faulhaber) reported
from
Yate, England
@virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
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Debbie Marks
(@DebbieMarksey) reported
from
Quedgeley, England
@virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager
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Steve Barnes
(@Barnsey02) reported
from
Quedgeley, England
@virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?
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Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia No. Your chat representative cut me off. Have wasted over an hour already. You must be joking if you think I’m going to waste more time on your awful service
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Sean Lewis
(@brizzlesean) reported
from
Yate, England
Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.
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Bel West
(@bellawesty) reported
from
Saint Arvans, Wales
@virginmedia I have been trying to cancel my virgin media account for months, every time I call I get disconnected, put back to the original menu or told you’re too busy because of corona. Please let me know how I can cancel my subscription without spending hours of time
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Think Bike
(@ChrisThinkbiker) reported
from
Yate, England
@virginmedia decide to upgrade their sim cards. During roll out they realise previously unlocked phones have to be re-unlocked by previous provider. Virgin customer svc gave me a choice. Sort it yourself or don't be a #virginmobile customer🤔 #rude #notcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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root
(@ruthblxney) reported
does anyone know how to block someone from taking money out of ur bank account cuz i’ve been trying to cancel virgin media for weeks and they literally just will not answer the phone n i’m bout to get stung for a monthly payment for a wifi box which does not work 🤯🤯😡😡😡
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Shamir Ahmed Ali🕑
(@MuslimShamir) reported
@virginmedia I didn't arrange for re delivery and I told your staff not to deliver anything. @richardbranson perhaps you know that your staff are very much unprofessional and you have just lost a customer. Is that what the @Virgin brand set out to do ? #awful #shocking
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Markrealale66
(@markrealale66) reported
@virginmedia Having to chase up is an understatement. You have failed to communicate accurately from my first report of the issue. Update later when engineer has been
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Shamir Ahmed Ali🕑
(@MuslimShamir) reported
@virginmedia @Ofcom also please take a look at what Virgin Media did. I placed an order for broadband and they never delivered as promised @YodelOnline. Is that the sort of stuff they will do to others ? #Disgraceful #disgusting
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LDH Marketing
(@LDHMarketing) reported
@PilatesPositive @virginmedia They were featured on #RipOffBritain this week and @Ofcom have been investigating them for poor customer service.
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Shamir Ahmed Ali🕑
(@MuslimShamir) reported
@virginmedia Just the cancel the order. I've joined BT now. Your loss at the end of the day. I won't miss u but I will miss @O2
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Joe
(@AnApeNamedJoe) reported
@virginmedia Yep, I did that last year, and it told me nothing, only that someone would get back to me, which they never did.
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Sarah Whelan
(@sawhelan95) reported
@virginmedia Thanks - though the appt was rearranged today for 8am-1pm and there has been no engineer or any communication, so we are quite frustrated with the lack of service. Will call the number and see what can be done.
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Anton1st
(@Anton1st1) reported
@DowndetectorUK Is there a problem with Virgin media WiFI in the Croydon CR2 area
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Alex Minshall
(@alextheminch) reported
@virginmedia Can you confirm that your service is still down in BH148EE (for third consecutive day) ?