Virgin Media outages and service status in Aylburton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Aylburton, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Aylburton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylburton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Virgin Media Issues Reports Near Aylburton, England
Latest outage, problems and issue reports in Aylburton and nearby locations:
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Matt (@LetRIP) reported from Thornbury, England@virginmedia No. Your chat representative cut me off. Have wasted over an hour already. You must be joking if you think I’m going to waste more time on your awful service
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Dave Clark (@dac5267) reported from Yate, England@virginmedia What a load of nonsense, I pay you to provide a service, disconnections happen all the time and randomly, your service is shocking and is NOT WORTH THE MONEY.
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Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
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Sean Lewis (@brizzlesean) reported from Yate, EnglandHonestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.
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Mary (@Bristolmary) reported from Aylburton, EnglandHello @virginmedia is there and issue with broadband in Bristol please? My dad is having an issue connecting to anything, he’s tried firestick, iPad and iPhone. Nothing connects. He’s tried restarting router?
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Matt (@LetRIP) reported from Thornbury, England@virginmedia Yes. That isn’t the point though. Your website has no information about how to contact you. And your web chat takes 1 hour to do the task of reporting bad speeds. Your contact support needs vast improvement.
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Think Bike (@ChrisThinkbiker) reported from Yate, England@virginmedia decide to upgrade their sim cards. During roll out they realise previously unlocked phones have to be re-unlocked by previous provider. Virgin customer svc gave me a choice. Sort it yourself or don't be a #virginmobile customer🤔 #rude #notcustomerservice
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@virginmedia please can you provide the correct contact details for making a complaint.
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
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Matt (@LetRIP) reported from Thornbury, England@virginmedia Quite the worst customer contact centre ever. Website does not offer phone or email contact. Only way to get web chat is to go to complaints page. 1 hour to get a 1 minute task done. Deliberately cut off twice. #poorservice
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George Baker (@Georgebaker6969) reported from Thornbury, England@james90147996 @JonBake45257780 Funny how they call themselves virgin yet they only ever seem to **** people over. 🤔 @virginmedia
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Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?
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Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
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Terry Hemmings (@terry1hemmings) reported from Quedgeley, England@CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.
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Bel West (@bellawesty) reported from Saint Arvans, Wales@virginmedia I have been trying to cancel my virgin media account for months, every time I call I get disconnected, put back to the original menu or told you’re too busy because of corona. Please let me know how I can cancel my subscription without spending hours of time
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Debbie Marks (@DebbieMarksey) reported from Quedgeley, England@virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager
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Steve Barnes (@Barnsey02) reported from Quedgeley, England@virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Man in Black 2125 (@In2125) reported@virginmedia yeah did that. it says all fine. no issues .... yet a quick scan of social media ( not using virgin broadband obviously, reveals there's an outage in my area .... perhaps you should move your status checker to another provider? It's going to 24 hours apparently. great service
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Liz Common (@lizziecom) reported@virginmedia Awful company. I'm leaving as soon as my contract is up.
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Råêl (@Rael571) reported@SisterWalburga I can see it from the biog. link - but I’m an EE customer rather than Sky or Virgin Media, so maybe it doesn’t count for the purpose of the question…
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Graeme Savage 🏴 (@graemehistory) reportedCan anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?
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Frazzz (@FrazzzYT) reported@virginmedia Consistently says "intermittent signal in your area" This has literally been going on for around a week now. And seems to coicide when there is a little tiny bit or rain...
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Anthony Ellis (@WentTimb) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Lord Fauntleroy MP KC (@FauntleroyMp) reported@Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching
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Ryan Sheppard (@Sheppo1874) reported@alisonclay71 @virginmedia They’re the worst. I was a customer for over 10 years and moved house recently. They refused to move the service to my new house. Incredibly poor service. Also, be prepared for them to chase you constantly to return their kit or they’ll charge you for it!
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Yasmin alibhai-brown (@y_alibhai) reported@virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.
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jason (@Jason29wctb) reported@virginmedia All they say is need a engineer and I tell them no but send them any way knowing they can't fix it ,if I cancel £1600 ,even tho it's illegal to hold me I a contract with a service that's not fit for purpose