Virgin Media Outage Report in Saint Arvans, Monmouthshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Arvans, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Arvans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Saint Arvans, Monmouthshire, Wales
The most recent Virgin Media outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Arvans, Wales
Latest outage, problems and issue reports in Saint Arvans and nearby locations:
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mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
Anyone else having picture problems with the boxing on sky sports box office via @virginmedia
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mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
@virginmedia But who said I paid £25 just to watch the main advent? I paid £25 to watch all the fights not just one. Very disappointed with your reply, very poor customer service
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@virginmedia Maybe you could have got one of your staff to contact me directly instead as I am your customer. 6 days to get hold of you is dreadful
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Neil Wilkins
(@neilwilkinsx) reported
from
Bristol, England
OMG... as a marketer with over 30 years experience I’ve just encountered the worst ever customer experience! Thank you @virginmedia for the opportunity of a very interesting case study that I will share with the world tomorrow.
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia 1/2 The 10th technician booked to come to my house came yesterday ( 7 of these booked never called or showed up) He said the construction team had not done there job (5th time I’ve been told that) and it should happen today. If it doesn’t I have to cancel as you have caused so
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia can you please let me know why you insist on taking money off me for your services that I can not use internet still not working or tv services . Over a month after I call and still no response 😡😡😡😡
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NurulAmir
(@NurulAmir3) reported
from
Bristol, England
@virginmedia @el_yusri Hi there. I am still waiting for the respond from text messages. It has been more than 48 hours of waiting and 3 times encountered with your bot. Every morning I received same message whether i still need help or not yet still no human assistance
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Lee
(@leedumble) reported
from
Bristol, England
@virginmedia We have 2 boosters fittted in the house we have spoken to customer service and they said they would come back to us
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Matthew Jones
(@Joner030277) reported
from
Bristol, England
@virginmedia No this is a answer/solution to a person with exactly the same issue as me. PLEASE send an engineer?
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia very poor customer service 😡 been a customer for 18 years and don’t not give a dame @SkyHelpTeam
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VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmedia No service issues and my other half has said the ping test hard wired by an Ethernet cable is coming back with 0.11’s 0.3 0.5 0.31. The house we are in is a small 2 up 2 down and devices drop out intermittently, it’s really annoying.
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Lucy Champion
(@misseschampers) reported
from
Bristol, England
@virginmedia hi :) I'm just coming up to 5 hours wait time on the messaging service. I havent had the same kind of automated messages as previously... is it working? Thank you!
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Lucy Footer
(@LucyFooter) reported
from
Bristol, England
@virginmedia could you let me know how to contact the technical team? I’ve had an issue with my tv for months but can’t get through to customer services . Thanks!
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Matthew Jones
(@Joner030277) reported
from
Bristol, England
@virginmedia Another 65mins waiting for anyone to help to be cut off again for the 2nd time. You have no customer service
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia 2/2 much distress and cost me too much money tethering data from my mobile. My kids can’t watch tv and I am trying to work from home with tethered data. You’re customer service have no idea what’s going on and can give me no update. It’s a disgrace
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VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmedia someone should have called me this morning regarding an ongoing issue with my router but no one has ? It was scheduled with a virtual tech engineer between 8am-12pm.
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Dave Clark
(@dac5267) reported
from
Yate, England
@virginmedia What a load of nonsense, I pay you to provide a service, disconnections happen all the time and randomly, your service is shocking and is NOT WORTH THE MONEY.
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NurulAmir
(@NurulAmir3) reported
from
Bristol, England
Unprivate my account to get a hold of @virginmedia . Please do something about your customer service. This time around, it should be more efficient. 45 minutes waiting in line only to get disconnected.
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mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
Well after many many years of being a @virginmedia customer today I finally cancelled my contract. It’s totally disgusting how much they charge. ie £115 a month & saying it was going to go up another £5
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia The guys are here now and have told me that the same issue that has been a problem the last 4 times still hasn’t been fixed. They are lovely and doing their best but it’s not looking good. You should be ashamed of yourselves
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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krackenDF
(@krackenDF) reported
@virginmedia "please call back during operational hours" ....doesn't really help if they don't say what the hours are ?🤔
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Phil Mann
(@philmann06) reported
@virginmedia is anyone available to support this? frustrating that @virginmedia has stopped responding even though my sim card still isnt working
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Couchio
(@couchio1983) reported
@virginmedia @TomMockridgeVM Not going to do **** all about it!!!! Best thing is you tell me to do web chat about my broadband!!! How thick is that!!! Broadband is ****** but lets have a web chat!!!! LIVID IS NOT THE WORD YOU BUNCH IF ******* IMMORAL LYING MISS SELLING WANKERS!!! ******* SICK OF IT!!!!
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Becky Weaver
(@beckywvr_) reported
@rozlaws @YodelOnline @joelycett It’s honestly the worst customer service I’ve ever experienced. I know they’ve got a bad rep, which is why I’m really shocked Virgin Media are using them to send something so expensive. I’ll be getting on to both of them in the morning!
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Land_ahoy
(@land_ahoy_) reported
@virginmedia any reported broadband issues in Glasgow area? Internet keeps going off, restarting hub temporarily fixes but goes back down after 20 mins
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Couchio
(@couchio1983) reported
@virginmedia @TomMockridgeVM IVE REPORTED IT ON TWITTER IVE EMAILED THE EXEC TEAM IM DONE NOW YOUR JOB TO FIX IT IM NOT DOING ANYTHING ELSE!! AND I WILL HE CONTACTING OFCOME TO SHOW THEM YOUR "SPEED GARUNTEE" AND MY ACTUAL SPEEDS! ALONG WITH THE FULL BILL YOU HAVE ISSUED ME!!!
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Nathan Coombs
(@NathanCoombs1) reported
@virginmedia broadband down yet again. Having to reset router on a twice daily basis. No Service chat and refuse to pay your outrageous rates to call from my mobile! Why do I pay when YOUR service/equipment is down/broken?!?
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Momo's Hair AKA Mo🇻🇨🇸🇱
(@MomoshairS) reported
I am fed up of if @virginmedia !! For the past couple of years !! I’ve been having the worse service from them ever !!
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Sarah Barrall
(@Sazzlou25) reported
@virginmedia TV service is down again. 2 x telephone calls to try and sort it out and a representative hung up on my husband both times.Customer service is shocking 😡
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Mads Crews
(@crews_mads) reported
@virginmedia wanted to become a new customer this evening but can’t get hold of anyone via phone or live chat … disappointing :(