Virgin Media Outage Report in Saint Arvans, Monmouthshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Arvans, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Arvans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Saint Arvans, Monmouthshire, Wales
The most recent Virgin Media outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Arvans, Wales
Latest outage, problems and issue reports in Saint Arvans and nearby locations:
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Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia Yes. That isn’t the point though. Your website has no information about how to contact you. And your web chat takes 1 hour to do the task of reporting bad speeds. Your contact support needs vast improvement.
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pete jones
(@brizzleboy) reported
from
Avonmouth, England
@virginmedia Sadly the phone never gets answered,we know if they did answer, someone in the retention centre might even help?
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Rob Hurley ✈️
(@hurleyb0b) reported
from
Bristol, England
Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.
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Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
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Monkenstien.
(@3_monk) reported
from
Beechwood, Wales
@virginmedia I get your bills, that is how I realised as a loyal customer I am paying £40 plus a month for Internet access only. Fortunately for me and not for you BT Openreach have been installing fibre to home allowing me greater negotiating power as tou have no respect for loyalty.
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SarahellenK
(@sarahellenk1) reported
from
Westerleigh, England
@virginmedia please can someone help me. I need a number to call you on
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Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia No. Your chat representative cut me off. Have wasted over an hour already. You must be joking if you think I’m going to waste more time on your awful service
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william brown
(@williamjbrown) reported
from
Bristol, England
@BorisJohnson I can only get virginmedia (at an extortionate price) as it’s the only one who supply more than slow basic speeds - and this is the centre of bristol. Nothings improved for most of us - not only for this but everything else since you’ve wrecked our economy
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Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
@virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?
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Ivor the Vorlord
(@Bristolvor) reported
from
Bristol, England
@KGravil @virginmedia Service?
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WE ARE TUCO
(@tuco_tuco) reported
from
Bristol, England
Wow @virginmedia really can't sort their stuff out.......HELP its a joke
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Gill Harrison
(@gillih) reported
from
Bristol, England
Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?
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Louise Dare
(@lou_dare) reported
from
Ringland, Wales
@virginmedia we are having issues NP19 we’ve rebooted and checked wires.. been on and off now for few weeks. What’s going on please ??
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Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?
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emmainbristol
(@emmainglasgow) reported
from
Bristol, England
@virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now
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Louise Dare
(@lou_dare) reported
from
Ringland, Wales
@virginmedia any issues.. Np199gf ? No internet.. and yes I’ve checked everything 1st
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Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia Quite the worst customer contact centre ever. Website does not offer phone or email contact. Only way to get web chat is to go to complaints page. 1 hour to get a 1 minute task done. Deliberately cut off twice. #poorservice
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Chloe
(@chloehester) reported
from
Bristol, England
Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.
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Amz
(@amy_noony) reported
from
Bristol, England
Virgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Josiah H
(@Jhaddleton) reported
@virginmedia I don't have a Virgin mobile phone, so I don't think dialling that will work. I've already spoken to support 3 times already, and it's gone nowhere.
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Brian Roe
(@indiointernet) reported
@virginmedia Please, please, please DON't apologise! You saying sorry is not only patronising, its beginning to get like a micky-take. And it doesn't fix any problems. You are costing me money and this is affecting my well-being.
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Chengaiz Khan
(@Chengaiz_Khan) reported
@virginmedia It hasn’t been 48 hours yet. Still a few hours to go. Is there any explanation as to why there has been an outage in the SW20 area? Other than the generic “performance issues” statement.
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Saurabh Rana
(@Mr_Saurabh_Rana) reported
@virginmedia So you don’t understand the issue even after 7 days? This is really interesting..
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Grobbelrevell*
(@markbrucerevell) reported
@virginmedia Thanks! I've downloaded the app and scanned our house. Our office is suggesting that we should order a booster due to the signal strength, but there are apparently none available? Do you know how long these will take to become available to order? What can I do in the mean-time?
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TeslaEverything
(@william_tsi) reported
@virginmedia Your internet sucks!!!!
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Louise🐝22
(@loobielou1980) reported
@virginmedia I already have done that too! I was told someone would ring me back and they haven’t. I’ve rang up this morning to just get an automated message saying a technician is booked, and still nothing. Maybe if I phone to cancel everything I will actually get to speak to somebody.
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia If I would have had a support ticket, I wouldn’t need to wait a few hours on the phone just for someone to tell me to check my wifi connection. I could have updates about F008876425 resolution directly. I’m currently out of service since 19/3 and you still tell me to check wifi..
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Ben
(@Benzle) reported
Virgin media is the shittest ******* internet provider in the whole of the uk. Holy **** it’s so ******* ****
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Carl
(@CarlDooley) reported
@virginmedia I get the external checks, but why can’t you offer me an interim solution? Send me a dongle and a sim so that we can get online. Why credit check me for this? How do you expect us to work when offices are closed? I joined virgin 11/02 you’ve had plenty of time. Very poor @Ofcom