Virgin Media Outage Report in Saint Arvans, Monmouthshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Arvans, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Arvans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saint Arvans, Monmouthshire, Wales
The most recent Virgin Media outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saint Arvans, Wales
Latest outage, problems and issue reports in Saint Arvans and nearby locations:
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Richad Page
(@RPagey) reported
from
Beechwood, Wales
@virginmedia hey there been trying to get in contact with your complaints team for over an hour now regarding a second breach of data protection. After being in hold numerous times and then cut off can you give me any ideas how to contact them regarding this data protection issue
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Alex
(@AlexOrr1) reported
from
Bristol, England
@virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer
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Pastor Matt
(@MattScript) reported
from
Filton, England
@virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service
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Jason side
(@jason_side) reported
from
Bristol, England
@virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed
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Matt Ewing
(@MattEwing7) reported
from
Bristol, England
@Virgin @virginmedia @richardbranson Your customer service is so painful and appalling. 2 rings and the sales team answer, 20 minute transfer to Loyalty team, gave up when needing to be transferred to Contract Services team. FFS I only wanted to remain a customer!!!
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@virginmedia down again.. no phone line internet or TV here in BS16
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Amy Beardmore
(@amybeardy) reported
from
Winterbourne, England
@amandavin @virginmedia I need fibre though because of stupid children streaming games and all sorts of nonsense. Anything other than virgin also comes with a £50 BT phone line installation. They’ve got me over a barrel
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Irfon Watkins
(@irfonw) reported
from
Bristol, England
@virginmedia been waiting in call queue for 20 mins to speak to someone. No indication of where I am in queue. Just shit music indicitave of a shit customer service
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LM❤️
(@Rockchic65) reported
from
Bristol, England
@virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia's customer services is the WORST
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Georgina Kerry
(@kerry_georgina) reported
from
Bristol, England
@virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday
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Pastor Matt
(@MattScript) reported
from
Bradley Stoke, England
@virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.
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Lee Rendall
(@LeeRendall) reported
from
Bristol, England
@charllou1 @virginmedia Genuine, was kept on hold 50 mins couple weeks back then when the operator came on told us there was an issue and i had to call back 😳 was FUMING!
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Rich Hemming
(@1210sounds) reported
from
Bristol, England
@alone_music @virginmedia Jesus that’s bad, thought it could be done online the activation. I moved house and they said 20£ to move. What they didn’t say was that they renewed the contract and double billed me as they take one month in advance as a new contract. Complained to @virginmedia nothing done
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@granuailemalia @SkyUK Probably the same issue @virginmedia had a while ago.
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Jonathan Phillips, Esq.
(@DigitalJonathan) reported
from
Bristol, England
@virginmedia down again... it’s been awful all day. Up and down. You really are a terrible provider.
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia Internet connection has been down, again, all day. BristolBS8. Automated reporting and another 23 minutes waiting for technical support
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Willis
(@MrCrypto_90) reported
@virginmedia How long if a payment is missed do I have to pay before my service is affected?
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Digilocker Design
(@digilocker) reported
@virginmedia which says its now fixed but yet again I have upload speed of 2MB or less like I had for 2 weeks at the start of the month. Your service is absolutely atrocious. Never renewing this contract. About time you sold up to someone who can actually provide a reliable cable service.
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May
(@MayaraPavani1) reported
@virginmedia When I decided to give Virgin a go with our broadband package but the service has been very poor so far. I really need help, it has been very stressful to have to rely on other for internet connection.
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matt
(@briggsym) reported
@virginmedia Intermittent (but regular) drop outs of service in its entirety, poor reach of signal in a relatively small house in other times and because of both only advice has been switch it off and start again. It is becoming tiresome!
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Simon Hazeldine
(@SimonHazeldine) reported
@virginmedia Dreadful service all week long. Internet and TV issues day after day. Apparently you are "improving our service" one day and "experiencing a complex issue" the next. I do not trust your service updates. Rather than spouting weak customer service platitudes do something about it.
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Steve Mowat
(@SteveMowat4) reported
@virginmedia The fault lies within the manhole cover with the network junction box. I know that as the 2 lights on my receiver outside my property have 1 green and 1 red led, both should be green. So it’s a fault either on the cable or the network box to which the cable connects.
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May
(@MayaraPavani1) reported
@virginmedia No, I haven't raised a complaint yet because I would this to be resolved, I still need connection and to be able to receive text messages.
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Simon Hazeldine
(@SimonHazeldine) reported
@virginmedia Is there any point? I will just be fed your typical Virgin Media "we are here to help you" customer service AI generated nonsense and then nothing happens. You do not appear to care about your customers at all.
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Steve Mowat
(@SteveMowat4) reported
@virginmedia Yes. I had my internet installed on 16/12. The tech installing it didn’t bother to check its operation. I had to wait 4 days for someone to repair it. The fix lasted less than 36 hours. I’ve been without internet since Monday at 5pm.
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Lisa Wynn
(@LisaJWynn21) reported
@virginmedia absolutely appalling service. Lost a new customer for something that should be so simple.