Virgin Media Outage Report in Whitebrook, Monmouthshire, Wales

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Whitebrook, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 14: Problems at Virgin Media

Virgin Media is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (56%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (14%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitebrook, Wales

Latest outage, problems and issue reports in Whitebrook and nearby locations:

• Louise Dare (@lou_dare) reported 10 minutes ago from Ringland, Wales

  @virginmedia Husband can’t sign in off PC... any issues ??

• George Baker (@Georgebaker6969) reported 20 minutes ago from Thornbury, England

  @james90147996 @JonBake45257780 Funny how they call themselves virgin yet they only ever seem to **** people over. 🤔 @virginmedia

• Rhys 'Trev' Thomas (@RhysThomas1991) reported 37 minutes ago from Alway, Wales

  @virginmedia 20 minutes on hold and nobody picked up yet. All we want to do is cancel our broadband as you keep raising the price #jokers @richardbranson

• Louise Dare (@lou_dare) reported 40 minutes ago from Ringland, Wales

  @virginmedia any problems in the Np19 area.. can’t get BT sport and quite a few other channels on.. I’ve done the usual.. turned off reset etc

• Bel West (@bellawesty) reported 44 minutes ago from Saint Arvans, Wales

  @virginmedia I have been trying to cancel my virgin media account for months, every time I call I get disconnected, put back to the original menu or told you’re too busy because of corona. Please let me know how I can cancel my subscription without spending hours of time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Lauren Hymas (@Xuquelina) reported 5 minutes ago

  @virginmedia What is the issue with the service? What is the fault?

• Jason Deline (@JasonDeline) reported 10 minutes ago

  @virginmedia That doesn't help. They take me through a few modem tests and tell me there's nothing they can do, that the lines can't handle both speed and stability. Apparently my area supports neither. This needs to be escalated. I'm paying for 50 Mbps and getting less than 5. Do better.

• Lily Connaghan (@lily_connaghan) reported 13 minutes ago

  @virginmedia It was impacted, and it's impacted again today. AGAIN no prior warning. How can we be paying for a service that isn't being provided?

• Richard Adams (@JimmyAdams) reported 16 minutes ago

  @virginmedia any danger of you helping a customer out and replying via one of your social media channels instead of the non existent customer service? Moved to a new area with an upgraded service from you on Feb 19th. Currently into easily the 20th outage or higher and some...

• Gregg Morgans (@GreggMorgans) reported 19 minutes ago

  @virginmedia Are your servers down I can’t login to my account??

• Muuuuumy to Zac & Eilz 🏴󠁧󠁢󠁳󠁣󠁴󠁿🐒🦄 (@gryffenstrong) reported 19 minutes ago

  @virginmedia Hi, yes its first place I checked. Had problems for a good few weeks now with downtime between 7-11 each night and now drop outs of broadband - loss of service when being paid for isn't great.

• FrancesAndBobbi (@FrancesAndBobb1) reported 20 minutes ago

  @virginmedia Each time it says there is a known issue in the area. Please can you actually read my thread of tweets and absorb what I've written, and then answer my questions from the tweets. So frustrating that all you ever say is to check the service status when I've already told you I have

• Richard Adams (@JimmyAdams) reported 23 minutes ago

  @virginmedia For once this is actually up to date instead of 20-30 minutes of it saying “no issue”. Based on feedback from neighbours and others in the area this is not an isolated incident or just affecting us. Currently facing 2-3 outages a day at present of anything up to a few hours...

• Vicki Walmsley (@VictoriaW_EA) reported 23 minutes ago

  @virginmedia what is going on with the Internet connection in the RM2 area?? I've had to shut down my PC 4 times today

• James Hutton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JamesHutton80) reported 24 minutes ago

  @virginmedia No it's OK I'm patiently waiting your (28 day) response to my complaint. Patience is a virtue after all when it comes to yourselves.