Virgin Media

Virgin Media Outage Report in Whitebrook, Monmouthshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitebrook, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitebrook, Monmouthshire, Wales 12/11/2024 05:35

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitebrook, Wales

Latest outage, problems and issue reports in Whitebrook and nearby locations:

  • lou_dare Louise Dare (@lou_dare) reported from Ringland, Wales

    @virginmedia Husband can’t sign in off PC... any issues ??

  • Bristolmary Mary (@Bristolmary) reported from Aylburton, England

    Hello @virginmedia is there and issue with broadband in Bristol please? My dad is having an issue connecting to anything, he’s tried firestick, iPad and iPhone. Nothing connects. He’s tried restarting router?

  • shawsy26 Shawsy-mufc (@shawsy26) reported from Alway, Wales

    @virginmedia Yes should be no problem

  • Georgebaker6969 George Baker (@Georgebaker6969) reported from Thornbury, England

    @james90147996 @JonBake45257780 Funny how they call themselves virgin yet they only ever seem to **** people over. 🤔 @virginmedia

  • lou_dare Louise Dare (@lou_dare) reported from Ringland, Wales

    @virginmedia any problems in the Np19 area.. can’t get BT sport and quite a few other channels on.. I’ve done the usual.. turned off reset etc

  • lou_dare Louise Dare (@lou_dare) reported from Ringland, Wales

    @virginmedia do you have any connection issues in the Np19 area please. Can’t connect television to internet ? Thanks

  • bellawesty Bel West (@bellawesty) reported from Saint Arvans, Wales

    @virginmedia I have been trying to cancel my virgin media account for months, every time I call I get disconnected, put back to the original menu or told you’re too busy because of corona. Please let me know how I can cancel my subscription without spending hours of time

  • RhysThomas1991 Rhys 'Trev' Thomas (@RhysThomas1991) reported from Alway, Wales

    @virginmedia 20 minutes on hold and nobody picked up yet. All we want to do is cancel our broadband as you keep raising the price #jokers @richardbranson

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AdeleCarlyon ~Adele~ #leavethechildrenalone 🇵🇸🌸❌😷❌💉❌🌸 (@AdeleCarlyon) reported

    @betsizzle_ @virginmedia I've just been told it's because of the weather. I can expect service to return by 4.30pm. This is not acceptable at all! I pay for a business account and it's flaky and the speed is often terrible! Time to change providers i think!

  • WWSeries6 Tanner Lust (@WWSeries6) reported

    @virginmedia @smith_ingham Still not working ! It's been days not hours !

  • Bartek_Podkowa Bartek Podkowa (@Bartek_Podkowa) reported

    Would be fantastic if @virginmedia actually restored service sometime today, or at least kept customers informed about what's happening. Just saying... It's not as if people are working from home or anything.

  • ishapreetttttt 𝕴𝕭 💎 (@ishapreetttttt) reported

    SOMEONE HELP THESE VIRGIN MEDIA SCAMMERS HAVE CALLED ME 5 TIMES IN A ROW COZ I CUSSED THEM OUT

  • MissBudd_ Miss B (@MissBudd_) reported

    Absolutely appalled with @virginmedia I cancelled my grandmother’s account 4 months ago and they are STILL charging her. I’ve tried ringing several times and have now been put on hold- all whilst I can hear the guy eating his lunch!! Maybe a Twitter complaint will get through?

  • oonagh_mcc Oonagh McCutcheon (@oonagh_mcc) reported

    Is Virgin WiFi down? No one answering the phone, no one responding to chat and no info on website. What’s happening @virginmedia

  • dublinjoe Dublin Joe (@dublinjoe) reported

    @virginmedia @VirginMediaIE The problem was finally resolved after 9am. Little help for those of us who work at night. Maybe think about offering 24 hour tech support? Or would that cut into Richard's space budget?

  • TheBigOBowski Owen G. Bevan (@TheBigOBowski) reported

    @virginmedia Like clockwork... If the clock was made of Swiss cheese and wasn't fit for purpose. You've disconnected me again... SEVEN TIMES NOW, nobody in management seems to want to take responsibility, your Customers service is patronising at best...

  • AshFox46151715 AshFox (@AshFox46151715) reported

    Just had a telephone call on my VM landline from someone claiming to be from Virgin Media offering me a discount from tomorrow. When I declined to pursue it online as requested, I was told to 'Just **** off'. Methinks it was probably a scam.....

  • RuBiXZ_Gaming RuBiXZ (@RuBiXZ_Gaming) reported

    14 hours later… internet is still down @virginmedia