Virgin Media Outage Report in Whitebrook, Monmouthshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitebrook, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitebrook, Wales
Latest outage, problems and issue reports in Whitebrook and nearby locations:
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Shawsy-mufc
(@shawsy26) reported
from
Alway, Wales
@virginmedia Yes should be no problem
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George Baker
(@Georgebaker6969) reported
from
Thornbury, England
@james90147996 @JonBake45257780 Funny how they call themselves virgin yet they only ever seem to **** people over. 🤔 @virginmedia
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Louise Dare
(@lou_dare) reported
from
Ringland, Wales
@virginmedia any problems in the Np19 area.. can’t get BT sport and quite a few other channels on.. I’ve done the usual.. turned off reset etc
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Mary
(@Bristolmary) reported
from
Aylburton, England
Hello @virginmedia is there and issue with broadband in Bristol please? My dad is having an issue connecting to anything, he’s tried firestick, iPad and iPhone. Nothing connects. He’s tried restarting router?
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Louise Dare
(@lou_dare) reported
from
Ringland, Wales
@virginmedia do you have any connection issues in the Np19 area please. Can’t connect television to internet ? Thanks
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Louise Dare
(@lou_dare) reported
from
Ringland, Wales
@virginmedia Husband can’t sign in off PC... any issues ??
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Rhys 'Trev' Thomas
(@RhysThomas1991) reported
from
Alway, Wales
@virginmedia 20 minutes on hold and nobody picked up yet. All we want to do is cancel our broadband as you keep raising the price #jokers @richardbranson
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Bel West
(@bellawesty) reported
from
Saint Arvans, Wales
@virginmedia I have been trying to cancel my virgin media account for months, every time I call I get disconnected, put back to the original menu or told you’re too busy because of corona. Please let me know how I can cancel my subscription without spending hours of time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Josiah H
(@Jhaddleton) reported
@virginmedia I don't have a Virgin mobile phone, so I don't think dialling that will work. I've already spoken to support 3 times already, and it's gone nowhere.
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Brian Roe
(@indiointernet) reported
@virginmedia Please, please, please DON't apologise! You saying sorry is not only patronising, its beginning to get like a micky-take. And it doesn't fix any problems. You are costing me money and this is affecting my well-being.
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Chengaiz Khan
(@Chengaiz_Khan) reported
@virginmedia It hasn’t been 48 hours yet. Still a few hours to go. Is there any explanation as to why there has been an outage in the SW20 area? Other than the generic “performance issues” statement.
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Saurabh Rana
(@Mr_Saurabh_Rana) reported
@virginmedia So you don’t understand the issue even after 7 days? This is really interesting..
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Grobbelrevell*
(@markbrucerevell) reported
@virginmedia Thanks! I've downloaded the app and scanned our house. Our office is suggesting that we should order a booster due to the signal strength, but there are apparently none available? Do you know how long these will take to become available to order? What can I do in the mean-time?
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TeslaEverything
(@william_tsi) reported
@virginmedia Your internet sucks!!!!
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Louise🐝22
(@loobielou1980) reported
@virginmedia I already have done that too! I was told someone would ring me back and they haven’t. I’ve rang up this morning to just get an automated message saying a technician is booked, and still nothing. Maybe if I phone to cancel everything I will actually get to speak to somebody.
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia If I would have had a support ticket, I wouldn’t need to wait a few hours on the phone just for someone to tell me to check my wifi connection. I could have updates about F008876425 resolution directly. I’m currently out of service since 19/3 and you still tell me to check wifi..
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Ben
(@Benzle) reported
Virgin media is the shittest ******* internet provider in the whole of the uk. Holy **** it’s so ******* ****
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Carl
(@CarlDooley) reported
@virginmedia I get the external checks, but why can’t you offer me an interim solution? Send me a dongle and a sim so that we can get online. Why credit check me for this? How do you expect us to work when offices are closed? I joined virgin 11/02 you’ve had plenty of time. Very poor @Ofcom