Virgin Media Outage Report in Whitebrook, Monmouthshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitebrook, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitebrook, Wales
Latest outage, problems and issue reports in Whitebrook and nearby locations:
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Louise Dare
(@lou_dare) reported
from
Ringland, Wales
@virginmedia any problems in the Np19 area.. can’t get BT sport and quite a few other channels on.. I’ve done the usual.. turned off reset etc
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George Baker
(@Georgebaker6969) reported
from
Thornbury, England
@james90147996 @JonBake45257780 Funny how they call themselves virgin yet they only ever seem to **** people over. 🤔 @virginmedia
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Bel West
(@bellawesty) reported
from
Saint Arvans, Wales
@virginmedia I have been trying to cancel my virgin media account for months, every time I call I get disconnected, put back to the original menu or told you’re too busy because of corona. Please let me know how I can cancel my subscription without spending hours of time
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Rhys 'Trev' Thomas
(@RhysThomas1991) reported
from
Alway, Wales
@virginmedia 20 minutes on hold and nobody picked up yet. All we want to do is cancel our broadband as you keep raising the price #jokers @richardbranson
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Louise Dare
(@lou_dare) reported
from
Ringland, Wales
@virginmedia Husband can’t sign in off PC... any issues ??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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krackenDF
(@krackenDF) reported
@virginmedia "please call back during operational hours" ....doesn't really help if they don't say what the hours are ?🤔
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Phil Mann
(@philmann06) reported
@virginmedia is anyone available to support this? frustrating that @virginmedia has stopped responding even though my sim card still isnt working
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Couchio
(@couchio1983) reported
@virginmedia @TomMockridgeVM Not going to do **** all about it!!!! Best thing is you tell me to do web chat about my broadband!!! How thick is that!!! Broadband is ****** but lets have a web chat!!!! LIVID IS NOT THE WORD YOU BUNCH IF ******* IMMORAL LYING MISS SELLING WANKERS!!! ******* SICK OF IT!!!!
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Becky Weaver
(@beckywvr_) reported
@rozlaws @YodelOnline @joelycett It’s honestly the worst customer service I’ve ever experienced. I know they’ve got a bad rep, which is why I’m really shocked Virgin Media are using them to send something so expensive. I’ll be getting on to both of them in the morning!
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Land_ahoy
(@land_ahoy_) reported
@virginmedia any reported broadband issues in Glasgow area? Internet keeps going off, restarting hub temporarily fixes but goes back down after 20 mins
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Couchio
(@couchio1983) reported
@virginmedia @TomMockridgeVM IVE REPORTED IT ON TWITTER IVE EMAILED THE EXEC TEAM IM DONE NOW YOUR JOB TO FIX IT IM NOT DOING ANYTHING ELSE!! AND I WILL HE CONTACTING OFCOME TO SHOW THEM YOUR "SPEED GARUNTEE" AND MY ACTUAL SPEEDS! ALONG WITH THE FULL BILL YOU HAVE ISSUED ME!!!
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Nathan Coombs
(@NathanCoombs1) reported
@virginmedia broadband down yet again. Having to reset router on a twice daily basis. No Service chat and refuse to pay your outrageous rates to call from my mobile! Why do I pay when YOUR service/equipment is down/broken?!?
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Momo's Hair AKA Mo🇻🇨🇸🇱
(@MomoshairS) reported
I am fed up of if @virginmedia !! For the past couple of years !! I’ve been having the worse service from them ever !!
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Sarah Barrall
(@Sazzlou25) reported
@virginmedia TV service is down again. 2 x telephone calls to try and sort it out and a representative hung up on my husband both times.Customer service is shocking 😡
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Mads Crews
(@crews_mads) reported
@virginmedia wanted to become a new customer this evening but can’t get hold of anyone via phone or live chat … disappointing :(