Virgin Media outages and service status in Whitebrook, Wales
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Whitebrook, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitebrook, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitebrook, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Virgin Media Issues Reports Near Whitebrook, Wales
Latest outage, problems and issue reports in Whitebrook and nearby locations:
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Matt (@LetRIP) reported from Thornbury, England@virginmedia No. Your chat representative cut me off. Have wasted over an hour already. You must be joking if you think I’m going to waste more time on your awful service
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Louise Dare (@lou_dare) reported from Ringland, Wales@virginmedia any issues.. Np199gf ? No internet.. and yes I’ve checked everything 1st
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Louise Dare (@lou_dare) reported from Ringland, Wales@virginmedia do you have any connection issues in the Np19 area please. Can’t connect television to internet ? Thanks
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Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
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Matt (@LetRIP) reported from Thornbury, England@virginmedia Quite the worst customer contact centre ever. Website does not offer phone or email contact. Only way to get web chat is to go to complaints page. 1 hour to get a 1 minute task done. Deliberately cut off twice. #poorservice
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Bel West (@bellawesty) reported from Saint Arvans, Wales@virginmedia I have been trying to cancel my virgin media account for months, every time I call I get disconnected, put back to the original menu or told you’re too busy because of corona. Please let me know how I can cancel my subscription without spending hours of time
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Louise Dare (@lou_dare) reported from Ringland, Wales@virginmedia any problems in the Np19 area.. can’t get BT sport and quite a few other channels on.. I’ve done the usual.. turned off reset etc
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Matt (@LetRIP) reported from Thornbury, England@virginmedia Yes. That isn’t the point though. Your website has no information about how to contact you. And your web chat takes 1 hour to do the task of reporting bad speeds. Your contact support needs vast improvement.
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Rhys 'Trev' Thomas (@RhysThomas1991) reported from Alway, Wales@virginmedia 20 minutes on hold and nobody picked up yet. All we want to do is cancel our broadband as you keep raising the price #jokers @richardbranson
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Louise Dare (@lou_dare) reported from Ringland, Wales@virginmedia we are having issues NP19 we’ve rebooted and checked wires.. been on and off now for few weeks. What’s going on please ??
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George Baker (@Georgebaker6969) reported from Thornbury, England@james90147996 @JonBake45257780 Funny how they call themselves virgin yet they only ever seem to **** people over. 🤔 @virginmedia
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Louise Dare (@lou_dare) reported from Ringland, Wales@virginmedia Husband can’t sign in off PC... any issues ??
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Mary (@Bristolmary) reported from Aylburton, EnglandHello @virginmedia is there and issue with broadband in Bristol please? My dad is having an issue connecting to anything, he’s tried firestick, iPad and iPhone. Nothing connects. He’s tried restarting router?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christian Schmeer (@cschmeer) reported@virginmedia Thank you, but unfortunately there’s no alternative placement as the next power socket would be through a wall and 10 meters down the hallway, which might help with the overheating, but it all my network connections run to the cupboard by the entrance.
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Melvyn Malloch (@melvynmalloch) reported@virginmedia connected to your network yet they worked perfectly with @TalkTalk without any issues. It's so frustrating
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𝒶𝓈𝒾𝒶 🦋 (@impalabby) reportedis virgin media player down for anyone else ?? #loveisland #loveislanduk
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Chris (@plushchris34) reported@virginmedia Thats another problem (still unresolved) I cant log in to my account, I get a message saying I cant log in because I dont have a passkey, then when I try to log in with a password it wont let me, if I request a new password I get stuck in a loop
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London leaver (@ross_biagini) reported@virginmedia Internet has been down in HP6 since Sunday. Please help
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Ravinandan Pratap Singh (@RavinandnSingh) reported@VirginMediaIE @virginmedia Still they have not resolved the issue. They charged over payment for 4 months and refunded only 2 months. Also no compensation for this fault. Is this how you are making money?
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Callum Fludgate (@fludgate1) reported@virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!
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Bingerz (@Bingerz123) reported@OliverGMcManus @virginmedia Go on the open reach network my man. Essentially all providers use it except virgin meaning the competition is high for retaining customers. Usually aim for a 24 hour service visit from an open reach engineer. Virgin are the worst BB provider, period.
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Tom Pickering (@TomPickering) reportedIt's crazy that 10 years on, @virginmedia are still throttelling people's internet for no reason. Or, I guess this time it's because we're leaving them so they've said a nice **** you to us :)
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Bryan Green (@BryanGr68681814) reported@no1lino @virginmedia Morning Glenn, just had a message from @virginmedia to say services in our area are down, should be fixed by 5pm!!!