Virgin Media Outage Report in Whitebrook, Monmouthshire, Wales

Problems in the last 24 hours in Whitebrook, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitebrook, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitebrook, Wales

Latest outage, problems and issue reports in Whitebrook and nearby locations:

• 
  Shawsy-mufc (@shawsy26) reported 5 minutes ago from Alway, Wales

  @virginmedia Yes should be no problem

• 
  Louise Dare (@lou_dare) reported 10 minutes ago from Ringland, Wales

  @virginmedia do you have any connection issues in the Np19 area please. Can’t connect television to internet ? Thanks

• 
  Bel West (@bellawesty) reported 41 minutes ago from Saint Arvans, Wales

  @virginmedia I have been trying to cancel my virgin media account for months, every time I call I get disconnected, put back to the original menu or told you’re too busy because of corona. Please let me know how I can cancel my subscription without spending hours of time

• 
  Louise Dare (@lou_dare) reported 43 minutes ago from Ringland, Wales

  @virginmedia any problems in the Np19 area.. can’t get BT sport and quite a few other channels on.. I’ve done the usual.. turned off reset etc

• 
  Mary (@Bristolmary) reported 44 minutes ago from Aylburton, England

  Hello @virginmedia is there and issue with broadband in Bristol please? My dad is having an issue connecting to anything, he’s tried firestick, iPad and iPhone. Nothing connects. He’s tried restarting router?

• 
  George Baker (@Georgebaker6969) reported 47 minutes ago from Thornbury, England

  @james90147996 @JonBake45257780 Funny how they call themselves virgin yet they only ever seem to **** people over. 🤔 @virginmedia

• 
  Louise Dare (@lou_dare) reported 50 minutes ago from Ringland, Wales

  @virginmedia Husband can’t sign in off PC... any issues ??

• 
  Rhys 'Trev' Thomas (@RhysThomas1991) reported 55 minutes ago from Alway, Wales

  @virginmedia 20 minutes on hold and nobody picked up yet. All we want to do is cancel our broadband as you keep raising the price #jokers @richardbranson

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TR7 (@Taimoor05435737) reported 3 minutes ago

  @virginmedia I have called customer services only to be subjected to patronising responses and smart remarks! Where is the care and customer service???

• 
  AnneMarie Silbiger Poet (@happimess73) reported 6 minutes ago

  @Donna__McLean @virginmedia I realise with everyone at home, it's slow but we're not going to receive a discount, are we?

• 
  Roman Mittermayr (@mittermayr) reported 6 minutes ago

  @virginmedia I know all of you here are just trying to do your jobs and I honestly truly hope you will eventually find something nicer than this mess of a company, but at this point, it just needs to be documented. The process-optimisers have created a support disaster. #virginmedia

• 
  MickyB (@MickyB60443382) reported 7 minutes ago

  @virginmedia My dad has tried this also. The internet signal always drops and still no one from your company has called about the engineer that was meant to come out to upgrade his boxes. Very disappointing

• 
  StarShopping Warzone (@TwitchAsYouWere) reported 9 minutes ago

  @virginmedia i’ve troubleshooted via your website but it says there are no problems. I believe the problem is my jitter, causing online gaming to lag. My jitter is usually anywhere from 7ms to 50ms which isn’t anywhere near good enough for online gaming.

• 
  Matt Wells (@crosss216) reported 9 minutes ago

  @virginmedia I am absolutely disgusted with the customer service and misinformation I have been given over my account in the last to days. I can't believe it and can no wait to be leaving, I hardly you Twitter but it feels appropriate to get this out there after thees phone calls

• 
  Andrew Glen (@kais3rs0ze) reported 11 minutes ago

  @virginmedia Can u give me a link to report problems? I can't see where I do this on the website

• 
  Wario (@wariovanmorrion) reported 12 minutes ago

  @virginmedia The thing is I've spent a lot of time giving a detailed explanation of the issue and the complaint email states they have been unable to contact me. Funny that my mobile phone is a virgin number! Can you not simply reference the complaint and they can actually then phone me

• 
  ZJ (@zahzah_j) reported 14 minutes ago

  @virginmedia Asked for the lady who im speaking to on the phones name & she’s decided instead of answering & having a complaint put forward about her, she’d place me on hold in hopes i’ll cut off.

• 
  St Michael's Wandsworth Common (@StMichaelSW11) reported 15 minutes ago

  We have been trying for months to get @virginmedia to install new broadband. We need it to serve our community through online services. They have failed us time and again. There is no way to talk to a manager. @virginmedia help us do our job please