Virgin Media outages and service status in Whitebrook, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Whitebrook, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitebrook, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitebrook, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Virgin Media Issues Reports Near Whitebrook, Wales
Latest outage, problems and issue reports in Whitebrook and nearby locations:
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George Baker (@Georgebaker6969) reported from Thornbury, England@james90147996 @JonBake45257780 Funny how they call themselves virgin yet they only ever seem to **** people over. 🤔 @virginmedia
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Mary (@Bristolmary) reported from Aylburton, EnglandHello @virginmedia is there and issue with broadband in Bristol please? My dad is having an issue connecting to anything, he’s tried firestick, iPad and iPhone. Nothing connects. He’s tried restarting router?
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Matt (@LetRIP) reported from Thornbury, England@virginmedia Yes. That isn’t the point though. Your website has no information about how to contact you. And your web chat takes 1 hour to do the task of reporting bad speeds. Your contact support needs vast improvement.
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Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
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Matt (@LetRIP) reported from Thornbury, England@virginmedia No. Your chat representative cut me off. Have wasted over an hour already. You must be joking if you think I’m going to waste more time on your awful service
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Bel West (@bellawesty) reported from Saint Arvans, Wales@virginmedia I have been trying to cancel my virgin media account for months, every time I call I get disconnected, put back to the original menu or told you’re too busy because of corona. Please let me know how I can cancel my subscription without spending hours of time
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Louise Dare (@lou_dare) reported from Ringland, Wales@virginmedia we are having issues NP19 we’ve rebooted and checked wires.. been on and off now for few weeks. What’s going on please ??
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Louise Dare (@lou_dare) reported from Ringland, Wales@virginmedia do you have any connection issues in the Np19 area please. Can’t connect television to internet ? Thanks
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Matt (@LetRIP) reported from Thornbury, England@virginmedia Quite the worst customer contact centre ever. Website does not offer phone or email contact. Only way to get web chat is to go to complaints page. 1 hour to get a 1 minute task done. Deliberately cut off twice. #poorservice
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Rhys 'Trev' Thomas (@RhysThomas1991) reported from Alway, Wales@virginmedia 20 minutes on hold and nobody picked up yet. All we want to do is cancel our broadband as you keep raising the price #jokers @richardbranson
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Louise Dare (@lou_dare) reported from Ringland, Wales@virginmedia Husband can’t sign in off PC... any issues ??
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Louise Dare (@lou_dare) reported from Ringland, Wales@virginmedia any issues.. Np199gf ? No internet.. and yes I’ve checked everything 1st
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Louise Dare (@lou_dare) reported from Ringland, Wales@virginmedia any problems in the Np19 area.. can’t get BT sport and quite a few other channels on.. I’ve done the usual.. turned off reset etc
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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b4d 5hark (@b4d5harkgaming) reported@virginmedia I've lost all my log in details and forgotten passwords etc your staff cant help me thanks for nothing
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entrustTMF (@entrustTMF) reported@virginmedia I assumed that by the way they seem to move about so frequently and wildly. What I would REALLY like to know is if somebody is ACTUALLY physically addressing the problem and genuinely working on it? I was asked to DM you yesterday, which I did, but haven't had ANY reply to that
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jason morgan (@Jason29wctb) reported@virginmedia It's your firewall blocking port 3074 I found on Google, it's a known problem for years apparently, virgin have no interest in fixing it ,I'm pricing up bt fftp
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mancs boi (@DjmarkieT) reportedI will be calling virgin media to leave tomorrow and give notice I still have 20 months left on the contract but u won’t get a penny for your horrific service **** u @virginmedia let it be a lesson when u get **** all!
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Andres Copeland (@andrescopeland) reported@virginmedia do you have any issues in the beckenham / bromley area? Both Internet and TV went down, tried restarting etc but not working.
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hc (@ChaudhryHaroon) reported@virginmedia your agents are rude calling me to try and retain me as a customer but speaking to me in a patronising manner!
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Road Painter (@RoadPainter) reportedIt looks like I'm soon to be an ex-customer of @virginmedia My monthly bill has gone up by more than 10% this month, unjustifiable profiteering!
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BigF (@Bigg_F_) reported@virginmedia my broadband has been intermittent (mostly off) for the last 4 days. Can’t get through on phone. AI chat only suggests factory reset of hub. Each time I do a status check it says intermittent signal in your area check back in 24 hours. It’s now been 4 DAYS.
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StyledByFheefs (@FHEEFS) reportedVirgin media is down and it legit feels like Nepa Can’t even watch tv
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia My complaint has been ongoing and so far you have failed to address it. I have your handler my complaint ref no and he promised I would receive a call back from a manager at 3:00pm. As usual your managers fail to ring back.