Virgin Media Outage Report in Churchdown, Gloucestershire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Churchdown, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Churchdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Churchdown, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
TV | |
| Gloucester |
Wi-fi | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Total Blackout | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Churchdown, England
Latest outage, problems and issue reports in Churchdown and nearby locations:
-
Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
Virgin Media customer service - how I laugh! Don’t touch with a barge pole!
-
Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia No issues reported
-
Colette Etheridge
(@Lettie73) reported
from
Gloucestershire, England
@virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.
-
👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right
-
J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
-
Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
-
Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
-
Louise Morton
(@Louisejmorton16) reported
from
Gloucestershire, England
@virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact
-
Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
-
Danny
(@NoNotLoganPaul) reported
from
Gloucestershire, England
@virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.
-
Hannah 💃🏼
(@Hannah_S39) reported
from
Cheltenham, England
Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha
-
Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
-
Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
@virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus
-
Andy Williams 🔶
(@cheltandy) reported
from
Cheltenham, England
@virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.
-
👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out
-
👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help
-
Chris
(@Macker202) reported
from
Gloucestershire, England
@virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.
-
Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
-
Candia McKormack
(@CandiaMcKormack) reported
from
Gloucestershire, England
Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.
-
Michael
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
The Edvardz
(@CEdvardz) reported
@virginmedia Bizarre then, that so many businesses use this channel without fear of “security” being an issue. A DM is as secure as many other channels such as text which you do use. Your response is nonsensical #virginmediaisdodgy
-
Nicholas Mitchell
(@TheNickyYo) reported
@virginmedia Thanks for nothing @virginmedia , i managed to get hold of the virgin field teams email, something you should have emailed. The hone visit would have been a waste of time, looks like they are not re-pulling the cable in the street on monday. No thanks to Twitter customer service.
-
Nicholas Mitchell
(@TheNickyYo) reported
@virginmedia hanks for nothing @virginmedia , i managed to get hold of the virgin field teams email, something you should have emailed. The hone visit would have been a waste of time, looks like they are now re-pulling the cable in the street on monday. No thanks to Twitter customer service.
-
miles
(@asbok19) reported
@virginmedia hello, can someone help me please, I’m having trouble signing in on my account. Always asking me to use another device to use a passkey?? And when I use another to take a shot of the QRcode it will tell me that theres no matching passkey?pls help really struggling.
-
GrumpyTone
(@ToneGrumpy) reported
@virginmedia get someone out of bed to fix the telly & BB in SO51 it's bust & football ⚽ is on later. Yes I have done the online & phone waste of time so no links to help & diagnostics thank-you.
-
Susan Tosney
(@realsusiemama) reported
@virginmedia No a cable company cut my service they have advised you of this error . Yet again today I hav another txt to tell me u will b here in the 7th. A full 20 days since the 1st fault was advised. My internet is crap just now is it because I am sharing with my neighbour?
-
Julie
(@tradeinmylife4U) reported
@virginmedia Yes I have!!!! This has been going on for months now. Wifi dropping few times a hour. Status checker and hub say no issues. Terrible service from @virginmedia
-
pand
(@pand237) reported
@virginmedia Made another call. Was given a reference and an assurance the issue would be fixed by last night. No joy today. Called and got recorded message that problem was complicated and was sent a tracker text. Clicked it - it said no problem. Again. Wtf?
-
The Edvardz
(@CEdvardz) reported
@mikiejboy69 @virginmedia That would be far too easy. They have no interest in providing an adequate or accessible, customer service. Reporting a fault is not profitable #virginmediaisdodgy
-
Mikie
(@mikiejboy69) reported
@virginmedia No WiFi since last night! Status checker says all is fine but a broadband check says there's an error in the area? Which is it? When is it likely to be fixed? Do I have to cancel virgin as its become extremely poor? I need answers!