Virgin Media Outage Report in Harpenden, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harpenden come from postal codes AL5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harpenden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Radlett, Welwyn Garden City, Watford, Letchworth Garden City, Enfield Town, Luton, St Albans, Harpenden, Bushey, Stevenage, Chesham, Hatfield, Hitchin and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Radlett |
Internet | |
| Welwyn Garden City |
Wi-fi | |
| Watford |
||
| Letchworth Garden City |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia I want an engineer to attend ASAP. I’ve had a text saying the fault is resolved but it’s not. I’ve told you that we had a booster fitted in September which was working fine until you did the upgrade in my street last week and now it’s still not working. The booster needs updating
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Vimal Kataria
(@vim102) reported
from
Barnet, England
@virginmedia I got no issue it's @akash_i_kotecha you get in touch with...and fast!
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia They are the only ones who can fix it and are good when they arrive at my property
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David ☮
(@Trantum_UK) reported
from
Luton, England
@virginmedia Area. Joke. Your website service page says no issues with broadband
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Yeankarh
(@smokinghawt) reported
from
Luton, England
@a_kiwi_fox @ameliadenys @virginmedia At least in the 80s we knew there were limited modes of communication. In 2019, customer service is key 🔑 so thy should have found a way to communicate with us even if it means liasing with another competing network.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
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David ☮
(@Trantum_UK) reported
from
Luton, England
@virginmedia Apparently they are working to fix a performance by 13th... pathetic if true
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susan brunton
(@tilly1969) reported
from
Hertfordshire, England
@virginmedia no WiFi signal upstairs help !
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John Shirley
(@johnr_shirley) reported
from
Luton, England
@tweetlch @virginmedia @maclean132 How rude....
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𝗖𝗹𝗮𝗶𝗿𝗲 𝗕𝗼𝘆𝗹𝗲𝘀, Success-Matters.com
(@ClaireBoyles) reported
from
St Albans, England
@virginmedia Looking at that link is useless it's not 4G or 3G I have a problem with, it's voice calls not data
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Your chat help was absolutely no help at all. Unable to answer a simple question. I’ll have to queue for hours to speak to someone, who I hope can make sense. Can’t wait to leave @virginmedia #trapped
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Helen Lawrence
(@Helenjaneslaw) reported
from
Hemel Hempstead, England
Unacceptable @virginmedia!!! My husband bought an EE phone and now following the migration he can't use it so has no phone. Virgin mobile's response "buy another phone". No help whatsoever. Terrible customer service.
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Marius Marco Fitness London
(@MarcoFitnessLDN) reported
from
London Colney, England
@virginmedia **** SAKE U GUYS I SHOULD NOT DEAL WITH THIS AHIT IN FIRST PLACE ! WHY D **** I CANT GET ACCOUNT ONLINE AND WHY default block MY FKING CONTENT !!!
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David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia It’s just an area outage. My brother in law in as an engineer in another area but cab check connections and ours is only one out. As i said lady time we had a booster fitted and all was ok until the upgrade was done on our street. 11 days is ridiculous even if it was with the...
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia * isn’t just an area outage
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Dunn
(@drdrewdunn) reported
@MhairiBowe @virginmedia Had the same issue. Also impossible to return.
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Charlie Ready
(@Chabsssssssss) reported
@virginmedia Me again, you’re Wi-Fi is still ****. I can’t speak to anyone. Your online chat is useless. You are useless. I’m cancelling my direct debit because I can’t even speak to someone to cancel. Awful useless company
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ljasper
(@lee_luckbox) reported
@virginmedia @NetflixUK I was looking for a fast reliable broadband provider, with no excessive bills and good customer service, hence I’ve cancelled my Virgin Media account which provided none of these.
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Martin Payne
(@martin_payne) reported
@virginmedia my expensive fibre connection with you goes down every night around midnight. At want point will you take responsibility/release me from my contract if you can’t provide a reliable connection? I pay for 24 hour service, not daytime service.
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Manny P
(@MannyBristol) reported
@virginmedia why is your chat service no longer available ? This used to be the easiest way to contact your help desk as you're always "experiencing higher calls than normal" requiring to wait on the phone for at very,very least 20 mins.
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Owen Butterfield
(@smooyacs) reported
Anyone good with OBS settings and want to try and help configure my stream? Might be slightly hard because @virginmedia have the most horrible internet ever
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TAIMOOR KHAN
(@CRICKTKHAN) reported
@virginmedia Still had no call from your managers. Absolutely pathetic service and no contact when you guys have been taking money out of my account for 14 months when I was abroad and offering me only 6 months of refund. @virginmedia @richardbranson
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B•
(@BWakette) reported
@virginmedia your damn wifi acting up again ?
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James Bussell
(@JimmyTheBus) reported
@virginmedia Showing as all fine on the service checker. Restarted the box a few times. Get various error codes when trying to access services: CS9993, cs3510, cs3400. Tried Netflix from channel 204 get error NW-4-7.
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C
(@AX145_) reported
ARE U CAPABLE OF MAKING ONE GOOD PRODUCT @virginmedia UR WIFI IS **** UR 4G IS **** JUST CEASE OPERATIONS UR THE WORST COMPANY I HAVE EVER HEARD OF