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Virgin Media outages and service status in Harpenden, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Harpenden, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 29, 6:43 PM GMT+1.
  • 53% Internet (53%)
  • 18% Wi-fi (18%)
  • 12% Total Blackout (12%)
  • 9% TV (9%)
  • 6% E-mail (6%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 30: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Harpenden, England

The most recent Virgin Media outage reports came from the following cities: Hemel Hempstead, Luton, Dunstable, Enfield Town, Watford, Barnet, Stevenage, Letchworth Garden City, Hitchin, Borehamwood, Hertford, Hatfield, Chesham, and St Albans.

CityProblem TypeReport Time
Hemel Hempstead Phone 21 hours ago
Luton Internet 22 hours ago
Dunstable TV 2 days ago
Luton E-mail 2 days ago
Enfield Town Wi-fi 3 days ago
Hemel Hempstead Internet 3 days ago

Nearby cities with recent reports

Luton

4 recent signals

22 hours ago
Hemel Hempstead

2 recent signals

21 hours ago
Dunstable

2 recent signals

2 days ago
Enfield Town

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

  • portishair
    Ken Williams (@portishair) reported from Hertfordshire, England

    @virginmedia the sky sports picture quality is unusually poor today.

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2

  • vision_e_media
    Vision Elite Media (@vision_e_media) reported from Hertfordshire, England

    @virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?

  • Michael73942063
    Michael Butler (@Michael73942063) reported from Welwyn Garden City, England

    @virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford, England

    @virginmedia is there a problem impacting broadband in wd17? Services dropped suddenly at around 1:30-1:45pm today.

  • david_renty
    David Renton (@david_renty) reported from Barnet, England

    @virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...

  • Tim_Gee_DOP
    Tim Gee (@Tim_Gee_DOP) reported from Chesham Bois, England

    @Charlie_A_Gee @virginmedia They don’t give a damn, they’re virtually a monopoly, Ditch them and go to sky.

  • crimimel
    Mel B (@crimimel) reported from Welwyn Garden City, England

    @virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling

  • shaunpmurray49
    shaun Murray (@shaunpmurray49) reported from St Albans, England

    @virginmedia now my deal had run out I need to cancel the sports . Do i just ring up

  • sianhelena_m
    Sian Milner (@sianhelena_m) reported from Hitchin, England

    @gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    Didn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

  • ladykittymckat
    LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England

    @virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV

  • LauraVCook1980
    Laura Cook (@LauraVCook1980) reported from Hatfield, England

    @virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!

  • david_renty
    David Renton (@david_renty) reported from Barnet, England

    @virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.

  • Johnboy82903002
    John carroll (@Johnboy82903002) reported from Barnet, England

    @virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DavMichael
    mike davies (@DavMichael) reported

    @virginmedia I’ve been sent a new router and it won’t let me connect any devices to it it’s a hub 5. I followed the instructions on the box to the letter. I’ve tried ringing the support number on the box which is completely automated and useless. Any advise ?

  • chibmanib
    Chib Ma Nib (@chibmanib) reported

    @virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days

  • LubZafar
    Lubdub (@LubZafar) reported

    @virginmedia Even your bot is glitching. Someone needs to fix this problem asap.

  • bigmanspice
    Big Spice (@bigmanspice) reported

    Virgin Media won’t let me cancel my contract in peace kmt

  • marcleigh
    Marc (@marcleigh) reported

    @o2 @virginmedia your new sign in method is ridiculous this is 2026 get proper security not this stupid email link to verify

  • kyle_llooppyy
    kyle (@kyle_llooppyy) reported

    @virginmedia I can’t get through on the phone I need help!

  • reniferlopez
    Daniel (@reniferlopez) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • MsHeadshot
    MissHeadShotTV (@MsHeadshot) reported

    @virginmedia We want to sign up but you are saying there is already a order with this address and that you would contact us and you never did.

  • RogerGreen2009
    Roger Green (@RogerGreen2009) reported

    @entrustTMF @virginmedia I got a ‘3’5g router that pulls down the 5g signal, it was as fast as my Virgin Media 200+gbps and more reliable. £25/month. If you’ve no 5g coverage starlink is offering £35 a month.

  • simmo1024
    Stanley Percival Simmonds (@simmo1024) reported

    In addition, ISP have controls that block content. Virgin Media for example have a fairly fine-tunable system. If you go into any school of college, their internet is filtered. The technology exists to enable the bill payer to control internet access. But of course this is not, and never has been about protecting children, it is about digital ID.