Virgin Media outages and service status in Harpenden, England

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harpenden, England

The most recent Virgin Media outage reports came from the following cities: Hemel Hempstead, Dunstable, Barnet, Hertford, Luton, Enfield Town, Letchworth Garden City, Hitchin, Stevenage, Potters Bar, St Albans, Welwyn Garden City, Harpenden, Borehamwood, and Watford.

City	Problem Type	Report Time
Hemel Hempstead	Internet	7 hours ago
Dunstable	Internet	15 hours ago
Barnet	Internet	1 day ago
Hertford	TV	2 days ago
Luton	Wi-fi	3 days ago
Enfield Town	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

• 
  Peggy Dyer (@Mrspdyer) reported 2 minutes ago from Barnet, England

  @virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.

• 
  Paul Swain (@PaulswainDJ) reported 11 minutes ago from Kings Langley, England

  @virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷

• 
  Michal Siewniak (@MSiewniak) reported 17 minutes ago from Welwyn Garden City, England

  Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

• 
  seanhannam (@seanhannam) reported 17 minutes ago from Chesham Bois, England

  @MikeCoxCowes @virginmedia @HP What hope is there for the smart home when even a wireless printer needs reconfiguring after a simple wi-fi network change?

• 
  Mansukh (@mmpa4) reported 19 minutes ago from Watford, England

  @virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.

• 
  Paul Simmonds (@paulusthegrey) reported 20 minutes ago from Borehamwood, England

  @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

• 
  ᒍᗩᑎE (@gemmak500) reported 26 minutes ago from Chesham Bois, England

  @virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩

• 
  Manan (@manan2661) reported 26 minutes ago from Barnet, England

  Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?

• 
  Peggy Dyer (@Mrspdyer) reported 27 minutes ago from Barnet, England

  @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

• 
  Peggy Dyer (@Mrspdyer) reported 27 minutes ago from Barnet, England

  @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

• 
  Thomas Pirouet (@ThomasPirouet) reported 28 minutes ago from Chesham Bois, England

  @virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…

• 
  Peggy Dyer (@Mrspdyer) reported 29 minutes ago from Barnet, England

  @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

• 
  TinaReadingEditor (@TinaReading) reported 29 minutes ago from Chesham Bois, England

  @virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 32 minutes ago from Datchworth, England

  Virgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII

• 
  Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported 33 minutes ago from Barnet, England

  @SilentMugger @virginmedia It's been over 24 hours now and I've now been told it will be 10am tomorrow. I'm in North London, not in the wilderness. Its shocking that there's no Internet in the city. Maybe there service is getting worse.

• 
  Sandeep Pandya (@spandya1) reported 42 minutes ago from Watford, England

  @virginmedia …and now download speed is 50-70 mbps as opposed to 500 mbps + before the incident (hard wired to router not over Wi-Fi). Please can you look into this?

• 
  Ella A Cutler (@angelstorm13) reported 50 minutes ago from Welwyn Hatfield, England

  Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

• 
  Big E (@lutonmagoo) reported 51 minutes ago from Caddington, England

  @virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone

• 
  Drew Salisbury (@DrewSalisbury5) reported 57 minutes ago from Barnet, England

  [1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 58 minutes ago from London Colney, England

  @virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremy Leeor (@JXXSL) reported 13 minutes ago

  @gwfvrowell @virginmedia The word "service" is a stretch.

• 
  left blank (@leftblank111) reported 20 minutes ago

  @Simon_Whale @virginmedia Worst company in the UK. Staff are all idiots. Criminal damage at my house…. Took months to resolve.

• 
  Seph (@sephiroth17181) reported 20 minutes ago

  @virginmedia no matter how many router reboots, pc restarts cable checks and so on IT STILL DOESNT WORK LIKE I PAY FOR. a complete and utter joke

• 
  Alicia Folge (@alisuy5) reported 21 minutes ago

  @virginmedia local outage again, is this a common thing with Virgin? It’s happened 3 times since we joined, I can’t work or study, do customers of other providers get this too?

• 
  Ewan McLachlan (@original1hanwoo) reported 22 minutes ago

  @Simon_Whale @virginmedia Ive been charged by @virginmedia for using a service after I left the property and cancelled everything. Their customer service are so inept that after multiple phone calls etc they still dont understand the situation and have passed the £500 pound charge onto debt collectors.

• 
  Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported 22 minutes ago

  @SteWhoPlays @virginmedia Had the same problem. They give you yodel to use so they must get a notification it’s been sent but then bill you because they haven’t checked in the equipment 😩

• 
  A.Brown (@_DundeePerfect_) reported 23 minutes ago

  @virginmedia Where did you read that I had an issue?

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 26 minutes ago

  @sephiroth17181 @virginmedia Current ISP only supplies Eero routers & they are terrible but have to keep one on hand in case external connection drops to optical box as they won’t even raise an issue unless their router connected (configured it so don’t have to change anything on the network if have to)

• 
  Sammi Todd (@hollypolls) reported 27 minutes ago

  @virginmedia how many times do we have to suffer loss of internet before you actually do something proactive & sort it? Fed up of paying for such a poor service, promised reimbursements which never happen & being fobbed off by your team every time to power off and reset the hub

• 
  Pete McManus (@PeteMcManus) reported 28 minutes ago

  Update… @vmbusiness might be the worst company I’ve ever come across for customer service! Stay well away, they will miss-sell you and then ignore you, promise you a call back and ignore you! Unbelievably bad