Virgin Media outages and service status in Harpenden, England

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harpenden, England

The most recent Virgin Media outage reports came from the following cities: St Albans, Harpenden, Barnet, Luton, Welwyn Garden City, Hemel Hempstead, Borehamwood, Dunstable, Stevenage, Enfield Town, Hitchin, Watford, Chesham, Hertford, and Amersham.

City	Problem Type	Report Time
St Albans	TV	2 hours ago
Harpenden	TV	2 hours ago
St Albans	TV	2 hours ago
Barnet	Internet	19 hours ago
Luton	Internet	1 day ago
St Albans	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

• 
  Peggy Dyer (@Mrspdyer) reported 3 minutes ago from Barnet, England

  @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

• 
  James Brown (@JammieBun) reported 9 minutes ago from Enfield, England

  @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

• 
  Danny Tsang (@DannyTsang) reported 12 minutes ago from Stevenage District, England

  @Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.

• 
  Big E (@lutonmagoo) reported 12 minutes ago from Caddington, England

  @virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service

• 
  The Whisky Reiver.. (@22craftsman) reported 20 minutes ago from Watford, England

  @virginmedia Hardly, obviously you haven't read the post correctly. I left over 4 years ago due to your shabby customer service, it's @Jotterface who is now having the problem. Engage brain, open eyes and read the posts first FFS!

• 
  Jason Flynn 💙 (@jasondflynn) reported 24 minutes ago from Letchworth Garden City, England

  @virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia

• 
  Chanders (@chanderson76) reported 27 minutes ago from Stevenage District, England

  @virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?

• 
  victoria martin (@tor_a) reported 27 minutes ago from Barnet, England

  @elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.

• 
  Jason Flynn 💙 (@jasondflynn) reported 27 minutes ago from Letchworth Garden City, England

  @virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2

• 
  seanhannam (@seanhannam) reported 29 minutes ago from Chesham Bois, England

  @virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.

• 
  Jason Flynn 💙 (@jasondflynn) reported 30 minutes ago from Letchworth Garden City, England

  @virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 33 minutes ago from Datchworth, England

  Virgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII

• 
  Daymo Alexander (@Daymoalexander) reported 33 minutes ago from Hemel Hempstead, England

  @virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer

• 
  ᒍᗩᑎE (@gemmak500) reported 35 minutes ago from Chesham Bois, England

  @virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall

• 
  Peggy Dyer (@Mrspdyer) reported 36 minutes ago from Barnet, England

  @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

• 
  Mansukh (@mmpa4) reported 43 minutes ago from Watford, England

  @virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.

• 
  Peggy Dyer (@Mrspdyer) reported 55 minutes ago from Barnet, England

  @rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.

• 
  Jason Flynn 💙 (@jasondflynn) reported 58 minutes ago from Letchworth Garden City, England

  @virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail

• 
  Michal Siewniak (@MSiewniak) reported 59 minutes ago from Welwyn Garden City, England

  Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 60 minutes ago from Enfield, England

  @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  STEPHEN (@stevied151181) reported 4 minutes ago

  @virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  Daviad Lee (@DeliJoJ82464825) reported 14 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Total Football (@cjgamin99987610) reported 16 minutes ago

  If you are thinking about going with @virginmedia for internet just please don't do it. Help yourself by avoiding them

• 
  Danny Whisky (@whisky_duck) reported 17 minutes ago

  @virginmedia I’m currently without broadband in the KT8 area. Status page is showing an issue but with a fix date of 22nd. This can’t be true. I’m a remote worker and unable to do my job without connectivity.

• 
  S.U (@SU__Crypto) reported 20 minutes ago

  @HayekAndChips @virginmedia @MartinSLewis Can never sign in also to Virgin. Absolute BS. Same ordeal I had. £70 package, contract finished, £230 it went to. Cancelled. Then got it for £72.

• 
  jason (@Jason29wctb) reported 23 minutes ago

  @virginmedia All they say is need a engineer and I tell them no but send them any way knowing they can't fix it ,if I cancel £1600 ,even tho it's illegal to hold me I a contract with a service that's not fit for purpose

• 
  John (@satinballs99) reported 24 minutes ago

  @virginmedia my internet has gone offline again , supposed to be fix in 6 hrs, do we live in a third world country now.

• 
  Gloucester Glass (@gloucesterglass) reported 28 minutes ago

  Getting more than a little tired of really poor internet in GL2 @virginmedia I rely on it especially with the very poor Virgin/O2 mobile signal in my area. Pull your socks up Virgin this is not what I am paying for. Next week you expect me to connect my landline to my router!

• 
  Anthony Ellis (@WentTimb) reported 32 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  mark teasel💙💙💙 (@Mteasel67) reported 32 minutes ago

  @virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔