Virgin Media Outage Report in Deptford, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Deptford come from postal codes SE8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Deptford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Deptford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Deptford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Croydon, Ilford, Tower Hamlets, Hackney, City of Westminster, Dagenham, Wembley, Bermondsey, Thornton Heath, Ealing, Islington, Hampstead and East Ham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Internet | |
| Croydon |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Deptford, England
Latest outage, problems and issue reports in Deptford and nearby locations:
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia There is no current estimate. Still without internet. How can I cancel the service?
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nickdrinkman
(@mangrovedrink) reported
from
Ilford, England
@virginmedia can you either deliver your promised broadband speed and maintain a stable signal or come and remove your kit
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Ethan Truss
(@bludogsix) reported
from
Romford, England
@virginmedia We haven't had a stable connection since January and our internet drops out at least 20 times a day. Your customer service line is anything but useful, as no one seems to be able to figure out the issue that is causing this consistently inconsistent internet service.
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Andrew Lawden
(@tobe2b) reported
from
Lambeth, England
@virginmedia are you going for "cant be bothered " customer service award ? 3 weeks , still no call and you ask me to call you ? Really ?
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Kyle S
(@KyleSew2112) reported
from
Bromley, England
Virgin media is ****, not cable #thismorning
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Caz_Bolt
(@Caz_Candiboots) reported
from
Bromley, England
Sure someone having a fricken laugh, now the line dead... Anyone on #virginmedia in the orpington area having trouble with their land line?.
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Ethan Truss
(@bludogsix) reported
from
Croydon, England
@virginmedia thank you for sending out an engineer after the previous two couldn't fix our ongoing issue, but it would've been nice to have gotten a text or more than one call from an unknown number to confirm whether or not they are actually coming x
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@virginmedia do you think you could actually repair the broadband and TV fault in the BR2 area? It’s been off for nearly 24 hours now and the fix estimate keeps getting put back. I might hold off the my next direct debit….sound fair?
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Mabs
(@Mabs79) reported
from
Camden Town, England
@virginmedia is there an outage on London SE5
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Nici Eberl Photography
(@NiciEberlPhoto) reported
from
Islington, England
@virginmedia lol thanks for replying with a template but I am in the opposite end of London - North London, Archway, N19… why is our signal disappearing every afternoon?! this needs to be fixed as we are getting in troubles with work because of this!!
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Mary-J 🏳️🌈
(@MaryJldn) reported
from
Camberwell, England
@virginmedia I should have learnt to never go back to you guys. Great that #Richardbranson is off to space. But. The broadband is still rubbish.
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YM
(@Yadzinooo) reported
from
Ilford, England
@virginmedia @VirginMediaNews Virgin definitely had the worst customer treatment/service I’ve ever seen
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@JohnKingscott @virginmedia As an IT manager for Her Majesty’s Treasury I find it annoyingly ironic that my role now involves governing their hybrid video calls but I can’t actually join any because my broadband is down. Ridiculous. I’ll be discussing compensation for loss of service with the area manager
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia I didn’t receive an invoice but had a DD taken from my account. I am not sure why I need an engineer either as there is a virgin media box from the previous renters. My ISSUE is the delay and that 41 days is not acceptable! Please actually help! I need to be able to work!!!
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hakster
(@hakster2) reported
from
Walthamstow, England
@virginmedia the most expensive internet money can buy but goes down twice in 4 days and takes 48 hours to fix 45 min on the phone to be told nothing they can do shocking customer service
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia This really is #unacceptable, it’s been 26 days already without internet! I paid £50 for the move and in addition am paying for your service that I clearly can’t use!
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Jessica
(@lajeje13) reported
from
Tottenham, England
@virginmedia you had issues in my area (N4) since last night - you sent a text messaged notifying that they’ve been solved and after less than one hour, I am back without broadband - WTF
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F009165729. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 17/07/2021 20:00:00
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Laura Hendry
(@lghendry) reported
from
Camberwell, England
@virginmedia It’s still down.. when is this going to be fixed? Been over 24 hours now!
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
No service during work hours? You … useless things. @virginmedia #virginmedia #useless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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¶ Adam J Wall 🇬🇧
(@walderston) reported
Never mind @virginmedia push their crappy firmware again :( lost all speed. What is this crap
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Sid Hoyle
(@SidHoyle) reported
@virginmedia @alameaux I dumped them because of their crap customer service. Over 20 years I was with them, from Telewest ( which was the best company ever) to this pile of crap. Liberty media overpaid for the company and now trying to screw more money from dwindling customers.
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Amanda Jackson
(@amandella) reported
@virginmedia The problem is that they changed my password so i can’t log in to my account to change anything
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Willow the Wisp
(@WilloTheWisp99) reported
@virginmedia @BlokeWorking Listen, Virgin. Your customer service is rubbish. To raise prices by this much on top of the twaddle you pump out with no uplift in efficiency is an insult. You’re profiteering, pure and simple.
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Steve FP 🔰
(@fptuning) reported
@Thatsprettycoo7 @virginmedia 4pm fix today say my business team 😥
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Bryan Kavanagh (insert $8)
(@Thatsprettycoo7) reported
@virginmedia Is there an issue in my area? Can I DM you to confirm?
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Jayne Samuel-Walker💙🏴🇪🇺🏳️🌈#FBIW
(@TCMuffin) reported
@RichardJMurphy @virginmedia letter yesterday. Price rise will be RPI + 3.9%, i.e. the higher of the 2 common inflation measures 🤬 Jan 2023 RPI = 19.2% Jan 2023 CPI = 10.1% Even if RPI <= 0%, £ rise will be 3.9%. Why? From April 2024 you cannot cancel contract within 30 days of £ rise 🤬
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amina mangera
(@aminamangera1) reported
@virginmedia there has been intermittent breakdown of Internet in my area since February 7th and now no broadband! You say it won't be fixed until tomorrow! Appaling service.
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G R A H A M
(@___GJS___) reported
The last sentence on @virginmedia’s phone message says they “want to provide good customer service”, clearly they do not practice what they preach!
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Europe-Ian
(@europe_ian) reported
@virginmedia I dont have time to spend an hour on the phone unfortunately, still waiting for someone to get in touch, the customer service here is pretty dire to say the least.