Virgin Media Outage Report in Deptford, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Deptford come from postal codes SE8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Deptford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Deptford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Deptford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, Hackney, Ealing, Barking, City of Westminster, Bermondsey, London, Streatham, Tower Hamlets, Acton, Croydon, Leyton, Enfield Town, Finchley and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Islington |
Internet | |
| Hackney |
Internet | |
| Ealing |
Total Blackout | |
| Hackney |
Wi-fi | |
| Barking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Deptford, England
Latest outage, problems and issue reports in Deptford and nearby locations:
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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orion
(@OrionHombre) reported
from
Tottenham, England
@CaitMurray9 @virginmedia Looks like a DNS issue, changed DNS and now working
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Melanie Nebuchadnezzar-ne$$ Gothic Princess
(@MeLadyFreshness) reported
from
Islington, England
Brilliant. @virginmedia outage - site not working so can't even check my area for disruptions - and no out-of-hours team on the phone!
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Rosella Degori
(@RosellaDegori) reported
from
Tottenham, England
@virginmedia Hi, according to the link there's no known issue, but the thing is the issue is here and the wifi is still down. No matter how many times I'm resetting the router.
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Hari Patel
(@harispurs82) reported
from
Hackney, England
Thank virgin media just received the email. I trust you can sort out the issue without any further problems
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Boucherie Sanzot
(@manurequejo500) reported
from
Islington, England
@virginmedia down once again. Data breach confirmed and useless Customer Service line. All fine.
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia the end of every month is when Mum receives my late Dad's money and we get a stupid paper charge,not everyone can pay by direct debit!!! very disappointed
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia your customer service is a joke!!! We're being charged £10 extra on a bill which was already agreed to be paid LAST FRIDAY, which I did at a paypoint up the road,we never pay by direct debit because Mum always likes to pay at the end of every month because that's
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P͟G͟ t͟w͟e͟e͟t͟s͟
(@PaulGrayburn) reported
from
Romford, England
@itsnoel @RantAbulus @virginmedia @Virgin_Victoria Yeah I’m happy with this one. The Hub I had previously was dog shit. Normally get a bit quicker then what Speed Test got tonight, can hit 390Mbps from time to time.
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet down in north London- when’s this going to be fixed and can I expect a refund.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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David James
(@Justme_uk) reported
from
Islington, England
@OrionHombre @CaitMurray9 @virginmedia May help if you tell others how to do that
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orion
(@OrionHombre) reported
from
Tottenham, England
@lucyhunt3 @virginmedia DNS issue, fixed when i changed my DNS, google it 😊
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Gemzar
(@Gemzar) reported
from
Tottenham, England
@virginmedia @mrhcarlin Can confirm down in N15.
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now
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Kevin B
(@GT_B4_Kevin) reported
from
Romford, England
@virginmedia I had an email Monday saying i was due a refund but there was a problem with my information and to click on the link ! Of course i deleted the email as it was obviously not from Virgin media , they got my regon code rong as well as not using my name on the email !
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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Tim Atkins
(@TimAtkinsPhoto) reported
from
Hackney, England
@virginmedia It’s fibre only. How do I cancel when customer service is so bad! I have had 2 calls ended tonight as they don’t want to cancel my contract. So bad. Your front of house is appalling and can tell by the number of complaints on here in such a short space of time. :(
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m disappointed to say the least. I’ve requested for my service to be cancelled instead you sign me up for a new package and add an extra £10 to my bill.i no longer want your service..!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki Ciereszko
(@NikkiCiereszko) reported
@virginmedia @virginmedia so do I need to have a full outage for a full day to get compensated? What about intermittent disruption throughout the day, for a number of months? Your link is vague.
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Hilly Marshall
(@hylt64) reported
@virginmedia So basically to terminate my services I need to speak to an agent but I can’t speak to an agent because they don’t pick up the phone What a cracking business model that is then once you’ve joined your snookered No wonder you advertise nobody likes to leave Virgin Media You Can’t
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Dogs, Et-Setter-ra
(@Pupperpotamus) reported
Honestly @vmbusiness £600 is a farce, especially since @virginmedia offering the same service but without a static IP has a £240 cap It's not even like we left Virgin in the house move, you just ignored our requests for a change of premises from December so we set up consumer.
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HMND
(@Hammondsy) reported
@virginmedia The WiFi signal continually drops out. I have a booster which worked for a bit but isn’t any longer. I’m even having problems with wired connections. When you run a test from your end it looks ok but it’s not. I think it’s an issue with the router.
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Jack
(@lemmonjack_) reported
@virginmedia Thanks but your app doesn’t work. when I call and go through the IVR it tests the line, the line is fine, but the wifi connection is shocking. I just want to speak to a human being- your live chat, web chat, text chat, and IVR prohibit this. Is there no simpler solution?
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HMND
(@Hammondsy) reported
@virginmedia I did that before but it didn’t help.
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Richard
(@richard68140569) reported
@virginmedia Been on the phone for over an hour. Its 12 and can't work due to issues with Internet. This is an absolute discrace. The worst Internet provider I have ever had. I think I may refuse to pay you. The lady just looked at my call log and I am ringing you every other day. Shocking
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yeshwanthyc
(@yeshwanthyc) reported
@virginmedia Signal is getting break now n then after shifting 4.0 Its been 2 months no one solved my issue inable to connect
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Neil Gateley
(@Neilgateley) reported
@virginmedia I'm having a nightmare of a time trying to get my contract/bundle reduced. I've called 4 times with no success. Communication issues and your representative just hung up on me after making noises down the phone pretending there was interference after 43 mins! Help!
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Josie
(@JosieWoodcock) reported
@virginmedia hey, is there an issue with wifi in the LS19 area?