Virgin Media

Virgin Media Outage Report in Snodland, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Snodland, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Snodland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Snodland, Kent, England 03/18/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Snodland, Kent, England

The most recent Virgin Media outage reports came from the following cities: Rochester, Maidstone, Chatham, Gillingham, Dartford, Coldblow, Tonbridge, Grays, Erith, Borough of Thurrock and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester TV
United KingdomMaidstone E-mail
United KingdomChatham Internet
United KingdomGillingham Internet
United KingdomDartford Internet
United KingdomChatham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Snodland, England

Latest outage, problems and issue reports in Snodland and nearby locations:

  • LiamWren liammwren (@LiamWren) reported from Rochester, England

    Wait all day for the 16:30 kick off. Don't watch anything and pay £70/month for this. Sat on the phone for half an hour trying to speak to someone. Shocking. If you can't deliver what you promise then cancel my subscription. 👊 @Virgin @virginmedia

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @virginmedia Hardwired is OK Wi-Fi is always rubbish and so can't connect to watch Netflix you tube it to other boxes as V6 primarily use Wi-Fi and not cable. Poor choice. A total waste of my 130 month and thousands on #4k #oled @LGUK TV I bought

  • LonglandNick nick longland (@LonglandNick) reported from Sutton at Hone, England

    @virginmedia is there a problem with your tv sevice at mo , in SM postcode

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @virginmedia The same as always. No!! As just now getting fed up of years of awful service and paying 130 a month #awful #CustomerService #CustomerExperience

  • Kieran_McGinley Kieran McGinley (@Kieran_McGinley) reported from Sutton at Hone, England

    @Biancaaa89 @virginmedia Same for me, website says fix at 9am tomorrow. 🙃 oh, and COYWs 😎

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @virginmedia I was some time ago but that was because I had entered my number I don't know what number they tried to call as they would not tell me so poor it really is and after 15 years 🤣

  • Kelly_QPR Kelly 🐰 (@Kelly_QPR) reported from Rochester, England

    @virginmedia We were told we would get a call back within 72 hrs on Sat morn but no call. Every time we call we spend 90 mins on hold. We are new customers & have numerous problems. Now considering cancelling due to appalling customer service. Please can someone contact me.

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @virginmedia Look at the thread, it’s not me that’s not receiving your service!

  • Nuovovino John warr (@Nuovovino) reported from Sutton at Hone, England

    @VirginMediaNews @virginmedia 4th day without internet/TV/Phone it’s taking this long because there was never a plan B. Stop lying about how long this problem will take to fix, and make sure you have a hefty compensation package.

  • chrisTstraker Chris Straker (@chrisTstraker) reported from Sutton at Hone, England

    @virginmedia a still waiting for TV & broadband to come back into service !! Any ideas, other than the 4pm, that I’ve been told for last two days 😱

  • fizzyade Adrian Carpenter (@fizzyade) reported from Sutton at Hone, England

    @virginmedia @vmbusinesshelp Been there. Tell you to use the residential service checker, which says no problem. Phone lines have long queues. Service outage is country wide.

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @virginmedia I can’t as the internet is down and I’m not using my data because of @virginmedia have failed to deliver the service I pay a lot of money each month for!

  • TobyFox92307507 Toby Fox (@TobyFox92307507) reported from Sutton at Hone, England

    @andymatthews @virginmedia Cheers Andy. Signed with BT - decent price and - get this - people on the phone who are polite, try to help and are effective - deal done in a single phone call. It's like the future!

  • chrisTstraker Chris Straker (@chrisTstraker) reported from Sutton at Hone, England

    @virginmedia Service just resumed 😓

  • TicTac1985 Suzanne D Edwards (@TicTac1985) reported from Gillingham, England

    @virginmedia this awful service is part of the reason I'm leaving. Over an hour of trying to get told lines are busy, no queue or anything just call back later

  • Knocker75 Karen Holmes (@Knocker75) reported from Dartford, England

    @virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation

  • SueGMBE Sue Gower MBE (@SueGMBE) reported from Crayford, England

    @NRCUK @virginmedia We got so fed up with virgin’s poor connection we’ve gone back to BT ...

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @virginmedia @Virgin_Victoria @cyclingbetting What a useless response! It’s clearly across the country, your website is down so can’t check faults and no internet is down as well!

  • MarkBur97728871 Mark Burrows (@MarkBur97728871) reported from Sutton at Hone, England

    Can you make virgin Media go bust broadband is crap and I wast my money on it

  • neilmead Neil Mead (@neilmead) reported from Gillingham, England

    Awful customer service from @virginmedia As a long-standing customer I only called to see if there were any offers available, but of course these are only for new customers and told I have best deal already. I doubt that. Same old story. #disappointed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • me58598506 mike oconnor (@me58598506) reported

    @virginmedia Not good enough you pay for a service to work properly not just for the last hour I shouldn’t have to pay for it. Also I’m in a contract for you to supply a decent picture and I couldn’t even watch the under card.

  • erthngs Earthling (@erthngs) reported

    @stevehudson84 @virginmedia It was the same for me! They’ve got some cheek downplaying it like this. And to respond saying the Joshua fight was okay so what’s you’re problem (it wasn’t, mine kept breaking up) is ***************. I’m going to pursue it.

  • KGallagh23 Kirstie (@KGallagh23) reported

    @virginmedia Yeah so the ‘bot’ said I’d get a reply within 4 hours and it’s now been 20 hours. So no help yet again.

  • MrQwest Anthony Killeen (@MrQwest) reported

    @virginmedia Hey, I've got a technical issue with my Hub and I need a replacement. I can't get any help off the phone line and the website support isn't much help either. How can I go about getting a replacement hub?

  • PaulMottram5 Paul Mottram (@PaulMottram5) reported

    @virginmedia Pixilated on all the undercard fights and full blank screen with vigin error message at least 4 times and I'm pretty sure the 26 pound was to cover the whole ppv event not just the main event .poor service and a poor response from virgin

  • AndrewGahagan Andrew Gahagan (@AndrewGahagan) reported

    @virginmedia Glad it was fixed for the ‘main fight’ however I paid £26 to watch all of the other fights too. Will there be compensation issues to users affected?

  • KevinTheGrey Kevin the Grey (@KevinTheGrey) reported

    @virginmedia Thank you, I appreciate the issue wasn’t down to whoever is responding here but I watch live boxing to watch it live; after the event it’s not the same. Yes it was fixed for the main event but when it’s pay per view it really isn’t good enough! Meanwhile I won’t be calling...

  • jnlangton joseph langton (@jnlangton) reported

    @Mancman10 need to get through to #virginmedia tech help as i cannot get Amazon tv on the second box

  • kwilliam111 kwilliam (@kwilliam111) reported

    @virginmedia The issue was not fixed on my tv. Your insistence to the contrary is typical of your abysmal customer service. As I said, I have video evidence @virginmedia

  • jayratciffe88 James Ratcliffe (@jayratciffe88) reported

    @virginmedia Virgin is an absolute crock of ****! I pay for your "fastest internet" which is utter ****! I will be requesting a partial refund atleast and will be cancelling by virgin media package. I simply can't take your shocking service anymore!