Virgin Media Outage Report in Snodland, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Snodland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Snodland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Snodland, Kent, England
The most recent Virgin Media outage reports came from the following cities: Coldblow, Maidstone, Gillingham, Dartford, Chatham, Grays, Paddock Wood, Swanley, Rochester, Tonbridge, Erith and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Coldblow |
||
| Maidstone |
Internet | |
| Gillingham |
Internet | |
| Dartford |
||
| Maidstone |
Internet | |
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Snodland, England
Latest outage, problems and issue reports in Snodland and nearby locations:
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@unsliced @virginmedia This does utterly suck though, I’m a business customer and rely on the internet during working hours, I have no internet, no link to the office etc. Funnily enough I just lent my redundancy 4G router to my daughter and then this happens!
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Sue Gower MBE
(@SueGMBE) reported
from
Crayford, England
@NRCUK @virginmedia We got so fed up with virgin’s poor connection we’ve gone back to BT ...
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia I can’t as the internet is down and I’m not using my data because of @virginmedia have failed to deliver the service I pay a lot of money each month for!
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Kieran McGinley
(@Kieran_McGinley) reported
from
Sutton at Hone, England
@Biancaaa89 @virginmedia Same for me, website says fix at 9am tomorrow. 🙃 oh, and COYWs 😎
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Neil Mead
(@neilmead) reported
from
Gillingham, England
Awful customer service from @virginmedia As a long-standing customer I only called to see if there were any offers available, but of course these are only for new customers and told I have best deal already. I doubt that. Same old story. #disappointed
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia Look at the thread, it’s not me that’s not receiving your service!
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Kelly 🐰
(@Kelly_QPR) reported
from
Rochester, England
@virginmedia We were told we would get a call back within 72 hrs on Sat morn but no call. Every time we call we spend 90 mins on hold. We are new customers & have numerous problems. Now considering cancelling due to appalling customer service. Please can someone contact me.
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liammwren
(@LiamWren) reported
from
Rochester, England
Wait all day for the 16:30 kick off. Don't watch anything and pay £70/month for this. Sat on the phone for half an hour trying to speak to someone. Shocking. If you can't deliver what you promise then cancel my subscription. 👊 @Virgin @virginmedia
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Mark Burrows
(@MarkBur97728871) reported
from
Sutton at Hone, England
Can you make virgin Media go bust broadband is crap and I wast my money on it
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John warr
(@Nuovovino) reported
from
Sutton at Hone, England
@VirginMediaNews @virginmedia 4th day without internet/TV/Phone it’s taking this long because there was never a plan B. Stop lying about how long this problem will take to fix, and make sure you have a hefty compensation package.
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia @Virgin_Victoria @cyclingbetting What a useless response! It’s clearly across the country, your website is down so can’t check faults and no internet is down as well!
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Toby Fox
(@TobyFox92307507) reported
from
Sutton at Hone, England
@andymatthews @virginmedia Cheers Andy. Signed with BT - decent price and - get this - people on the phone who are polite, try to help and are effective - deal done in a single phone call. It's like the future!
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Suzanne D Edwards
(@TicTac1985) reported
from
Gillingham, England
@virginmedia this awful service is part of the reason I'm leaving. Over an hour of trying to get told lines are busy, no queue or anything just call back later
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia I was some time ago but that was because I had entered my number I don't know what number they tried to call as they would not tell me so poor it really is and after 15 years 🤣
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Chris Straker
(@chrisTstraker) reported
from
Sutton at Hone, England
@virginmedia a still waiting for TV & broadband to come back into service !! Any ideas, other than the 4pm, that I’ve been told for last two days 😱
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nick longland
(@LonglandNick) reported
from
Sutton at Hone, England
@virginmedia is there a problem with your tv sevice at mo , in SM postcode
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Karen Holmes
(@Knocker75) reported
from
Dartford, England
@virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia The same as always. No!! As just now getting fed up of years of awful service and paying 130 a month #awful #CustomerService #CustomerExperience
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Chris Straker
(@chrisTstraker) reported
from
Sutton at Hone, England
@virginmedia Service just resumed 😓
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@unsliced @virginmedia Sure, but no internet provider has a completely dual redundant system, if they did we’d never see any outages. You can mitigate certain issues with redundancy, but “cut the cord” in the wrong place and you’ll have an issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Moss 🏆🏆🏆🏆🏆🏆
(@DavidMoss315) reported
@MrDanAllen @virginmedia Very poor from you @virginmedia and no response on here either #wouldhaveexpectedmore
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John Parker
(@j0hnparker) reported
Jesus wept, Virgin Media is going up in price again. This time by £8.50 a month! That's another film streaming service I could subscribe to and not watch.
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Catherine Booth
(@booth_ca) reported
@virginmedia hi can you tell me if there’s issues with broadband in the B29 area?
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Fraser Thomson
(@fraggleT29) reported
@virginmedia Yeh well that only says experiencing intermittent issues. 15 hours is not intermittent. This doesn't bode well for your new all singing all dancing router.
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kiel_td5
(@Kiel_Sykes) reported
@virginmedia im paying almost 90 a month now, this is making me wonder whether i should just switch to sky or someone else, price increase for you isnt equating to anything better for the customers, its still the same service
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Ruaridh
(@Happy_SisyphusA) reported
@virginmedia Yes, no issues
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Hoops McCann
(@HoopsMcCannnnn) reported
@Coop8517 @TomPG92 @virginmedia No you won't be, they're not answering the phones if you're calling to cancel. Sales line is working fine though...
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Ewan
(@ews4735) reported
VIRGIN MEDIA SORT YOUR **** INTERNET OUT FFS CANT EVEN PLAY A GAME OF FIFA FFS
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Hoops McCann
(@HoopsMcCannnnn) reported
@virginmedia I'm trying to give you my notice to cancel but you're not answering the phone. What am I supposed to do? I want to leave.
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Steve McHugh
(@StevejMchugh) reported
@virginmedia The test keeps timing out, not really sure what else to do. The phone is working, there's nothing to say anything is wrong with the line coming in or the box outside, but it looks like a line problem.