Virgin Media Outage Report in Snodland, Kent, England

Problems in the last 24 hours in Snodland, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Snodland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (3%)
• Phone (2%)

Live Outage Map Near Snodland, England

The most recent Virgin Media outage reports came from the following cities: Maidstone, Tonbridge, Rochester, Gillingham, Longfield, Dartford, West Malling, Grays, Chatham, and Gravesend.

City	Problem Type	Report Time
Maidstone	Internet	1 day ago
Tonbridge	Internet	1 day ago
Rochester	TV	9 days ago
Rochester	TV	9 days ago
Rochester	TV	10 days ago
Gillingham	Phone	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Snodland, England

Latest outage, problems and issue reports in Snodland and nearby locations:

• 
  Mark Connolly (@macon1375) reported 53 seconds ago from Crayford, England

  @virginmedia @virginmedia can have no rival to the worst customer service out there! Said resolved an issue after held for over an hour only to find it’s not and I now can’t get back in touch. 2nd day work ruined

• 
  Phil (@feyipuk) reported 4 minutes ago from Crayford, England

  @virginmedia Phoned, and as expected; they can't just "put this right". The equipment and service are working fine. That the dish is broken and there is little slack to enable me to bury the cable deeper is due to local engineers. Will just have to dig trench, break cable and wait again!

• 
  Robert Smith (@RobertSSmith66) reported 7 minutes ago from Sutton at Hone, England

  Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 8 minutes ago from Sutton at Hone, England

  @virginmedia Obviously i don't have proof because your site doesn't say send recorded so why would i, my number was ported in July and I wrote same time, I have no reason to not send letter and you can see from any data usage that I stopped using your service

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 8 minutes ago from Wainscott, England

  @virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!

• 
  Joseph Sweeney (@JosephS65112253) reported 9 minutes ago from Sutton at Hone, England

  Virgin media Im going into my 5 week of no service with virgin media all they do is say we will investigate and nothing really poor service

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 20 minutes ago from Sutton at Hone, England

  Be careful if you ever want to cancel a @virginmedia account, I wrote to them, twice as per their T&C because you can never get through on chat or phone, they deny receipt of letters because you cant send recorded delivery so they just keep sending bills and chasing payments

• 
  Mark Connolly (@macon1375) reported 20 minutes ago from Crayford, England

  @virginmedia Hah really @virginmedia been trying live chat since 8am and now call but on hold for ages!! Is not on. Causing issues with my work!! #worstbroadband

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 22 minutes ago from Sutton at Hone, England

  @virginmedia It's okay I've taken it up with CEDR now and let them resolve it, I'm just highlighting to people how difficult it is to cancel contracts and the fact that VM consistently "loose" letters

• 
  Jay Bourley (@drummerJ83) reported 27 minutes ago from Sutton at Hone, England

  @virginmedia Hi. Have no wifi (green light) and despite rebooting several times have a had no luck. This has happened after following your instruction to reboot for ‘faster speed’. Please advise asap - no issues in the area according to your website.

• 
  Justin 🇺🇦 (@J4Y_DEE) reported 28 minutes ago from Gravesend, England

  @virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays

• 
  jordan lockey (@LockeyJordan) reported 28 minutes ago from Sutton at Hone, England

  @virginmedia I am not paying the bill until you fix your ****** internet plus your trying to scam us by raising our bill to £225 even though it's supposed to be £130 and we have never missed a payment

• 
  Jay Bourley (@drummerJ83) reported 29 minutes ago from Sutton at Hone, England

  @virginmedia Hi, the VMGo app is telling me I need to upgrade to watch live tv but I’ve got the right package to have access and have until today watched live via the app. Is there an issue? Tried restarting it etc.

• 
  Pippa Crowther (@getpipfit) reported 33 minutes ago from Sutton at Hone, England

  @virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE

• 
  jordan lockey (@LockeyJordan) reported 36 minutes ago from Sutton at Hone, England

  @virginmedia Your customer service is the worst I have seen

• 
  Janet E Baldwin 🌸 (@JanetEBaldwin) reported 41 minutes ago from Sutton at Hone, England

  @_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.

• 
  LES ⚒ (@PL13Les) reported 50 minutes ago from Sutton at Hone, England

  What is going on with the horrific intermittent WIFI connection in SM5 for the past week. Website says there is a problem BUT have to wait til Friday for an engineer. Abysmal performance @virginmedia

• 
  Joseph Sweeney (@JosephS65112253) reported 50 minutes ago from Sutton at Hone, England

  @virginmedia I’m going into my 5 week of problems with this crap company they say they will investigate but nothing, no compensation nothing.

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 54 minutes ago from Sutton at Hone, England

  @virginmedia Yes I have chased and chased and spent 4 hours today on WhatsApp, no advise just can't help because I have outstanding bill....no the line isn't active because it was ported over to Community Fibre on 8th July

• 
  Phil (@feyipuk) reported 57 minutes ago from Crayford, England

  @virginmedia That's my issue; in terms of service, it is resolved. Thr cable was previously buried (all be it not that deep), & I would have liked it to be again. My suggestion was leave slack so I could bury it. That message wasn't passed on to the 3rd party engineer. What would you advise?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OnYourMarxGetSetGo! (@mohawkal) reported 3 minutes ago

  I'm paying @virginmedia a bunch of cash every month to provide a terrible and unreliable service. Their website doesn't work so I can't even get tech support. Can't wait to cancel.

• 
  William Killiner (@GSXBoy) reported 3 minutes ago

  @virginmedia cannot log into my emails tonight or log into MyVirginMedia homepage.. can't even run a service status?! ....BL6 4RQ..

• 
  richard mason (@rmasonuk) reported 4 minutes ago

  @virginmedia any update on issues in tw12? The resolution time keeps getting pushed out. @HamptonMiddx @TheHamptonite

• 
  billymazzer (@billymazzer) reported 10 minutes ago

  Honestly @virginmedia my wifi has been of for half an hour wtf

• 
  Tony Maudsley (@TonyMaudsley1) reported 12 minutes ago

  Why is it that every time I get through to someone at @virginmedia I get cut off...and despite having all your contact info in front of them (because they double check it when you eventually get through) they NEVER call you back!!! It's INFURIATING 😡😡😡

• 
  Martin (@stevenageburgh) reported 13 minutes ago

  @virginmedia Given the poor reliability of your broadband, I can't imagine why anyone would get on your spaceship.

• 
  Donna B (@beasknees81) reported 14 minutes ago

  @virginmedia omg so hating my Internet this evening. Trying to watch YouTube in bed on my tablet & it's been buffering for 10 minutes now. Been slow most of the afternoon plus the signal keeps dropping in other parts of the house. Got not sign in to check if there is any faults

• 
  The Fat Controller (@CraigMini3) reported 19 minutes ago

  @TonyMaudsley1 @virginmedia That’s every call centre no customer service whatsoever 🤬🤬🤬

• 
  Killa (@CultofKilla) reported 25 minutes ago

  @virginmedia Thanks for cutting our internet off for 2 days and nothing. Ive counted your estimated fix bullshit and you’ve done it 8 times and probably more. Favourite part is the reverting it from 12 tommorow to 10pm which is in 2 minutes. Only to go back and say 10am.

• 
  An Honest Mouthful (@ahonestmouthful) reported 26 minutes ago

  @TonyMaudsley1 @virginmedia Never use Virginia They are awful