Virgin Media Outage Report in Snodland, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Snodland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Snodland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Snodland, Kent, England
The most recent Virgin Media outage reports came from the following cities: Kent, Grays, Maidstone, Longfield, Chatham, Coldblow, Sevenoaks, Tonbridge, Gravesend, Gillingham and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Kent |
Internet | |
| Grays |
Total Blackout | |
| Maidstone |
Wi-fi | |
| Maidstone |
Total Blackout | |
| Longfield |
Total Blackout | |
| Longfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Snodland, England
Latest outage, problems and issue reports in Snodland and nearby locations:
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Jonnie Jensen
(@JonnieJensen) reported
from
Maidstone, England
@Rabia_Ali85 @virginmedia Nice comments on @virginmedia today. They could have helped themselves by doing something to inform customers what was happening but like you say, there are worse problems in the World. Peace out 💖💖
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Faye
(@mclellan1997) reported
from
Sutton at Hone, England
The people at @virginmedia are so rude.....
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
@virginmedia Just been told a ‘major problem’ but frustrating that an engineer is unable to visit after 5pm.
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@virginmedia @MoneyTelegraph I am horrified at the appalling customer service and staff attitude that I have experienced over changing the name on my account. I have returned the paperwork, it’s been over 30 days and all I am getting is ‘computer says no’ Shocking
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Namron #FBPE
(@NormanStiff) reported
from
Grays, England
@virginmedia HI, your on-demand service is not really on- demand, I tried to watch Sundays Line of Duty today it is not on demand unless I pay another service, why is this.
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@combyne @virginmedia won’t even let me speak to disconnections Laurence 😐 The service has been awful!
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802, area ref. 22. Thanks.
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
Total frustration no internet connection & unable to fix until next Friday @virginmedia what happened to instant technology!
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Law
(@lawrie774) reported
from
Sutton at Hone, England
@virginmedia day four and still no phone line, not had one call returned, not received an email as promised, this is on a business line costing me a fortune in business.2nd time I've had an issue this year. Terrible company to deal with.
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Law
(@lawrie774) reported
from
Sutton at Hone, England
@vmbusinesshelp @virginmedia another day and still no business phone lines now into day six, figures are down and angry emails from existing customer as they can't get through on the phone. Looking forward to getting the standard "sorry to hear" tweet which leads to nothing.
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Natasha
(@AhsatanRevolg) reported
from
Rochester, England
@virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
The problem wasn’t resolved, informed that many customers were phoning with a similar issues with BT sport. Can’t log onto the app as my WiFi is currently not working either! That’s being looked at on Friday @virginmedia
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Mac
(@MalcolmLouth) reported
from
Grays, England
@virginmedia My approach is simply to contact my service provider who I pay a lot of money to and ask them to sort it. That hasn’t worked.
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Mac
(@MalcolmLouth) reported
from
Grays, England
@virginmedia WiFi signal is awful. Called you 100 times. Keep getting same run around. Will find someone who can deliver.
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@virginmedia no one will help me because my name ‘isn’t on the account’ but it should be if the transfer had been actioned properly. You have the form and my ID etc. Yesterday someone would help, today no one will. I can’t even speak to disconnections, because of this problem!
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𝕖 𝕞 𝕞 𝕒 🦒
(@emmajanepenney) reported
from
Shoreham, England
Why is virgin mobile still down 😩 @virginmedia
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia any chance of knowing when broadband issue will be fixed in ME15 7 area. Having to walk to next street to get phone signal ! #nobroadband #VirginMedia #internetdown #VirginOutage
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area ref. 22. Thanks.
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802. Thanks.
-
Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@virginmedia Media services. I do, but we are going through a divorce, so tension is an issue, and we have already ‘dealt with it’ but no one your end has actioned the transfer or is prepared to help. You had my £20 and ID and proof of address and transfer form on 21/3/19 so well over 30 days
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Nisam Robin #FT1P #YM1D
(@VladaOfEngland) reported
@TGVMD @virginmedia Please don’t jump the queue. We’re down since Thursday.
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Paul Plunkett
(@PlunkettPaul) reported
I am getting so pissed off with @virginmedia broadband failing all the time at the weekends what am I paying for, its not a good service
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Sharon Anderson
(@shortnspiky) reported
@virginmedia I spoke to a manager Hezel on Thursday. First of all she denied all knowledge of my cisas complaint. When I told her I knew it was in my notes as another agent had read it out to me, she suddenly found the information. Still didn't call back though.
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1st Choice Plumbing
(@MoPlumber) reported
@virginmedia absolutely useless TV package. Three channels with the same old ****. 428,429, and 430. Crocodile Dundee from 1988. What a waste of time and money using channels. Looking to leave .
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⚫♿💙Tracey Williams
(@scootloopst) reported
@virginmedia We left sky for you on 14th Jan. We have had no proper TV service since that day. No catch up, no recordings, no apps playing, constantly having to reset box 10+ times daily!! We have paid £163 for this!!!! I am sick of phoning up! We want an engineer out now!!
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Liz Craig
(@LizCrai98398119) reported
@virginmedia our Tivo box has been down all day, your chatbot won't help with faults and 150 just has an automated message on. Service status in our area on your website says no issues in our area - how are we supposed to report this issue to you??
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rofldeath
(@lol_death) reported
@virginmedia Thats an insane test modern laptops dont have ethernet ports, nor do smartphones or tablets. I dont care if its wifi or wired thats the problem. I have a problem with the service provided and i want a resolution. You closed my complaint without any investigation
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danielle
(@danielleSmorgan) reported
Virgin media is legit the worst company to ever exist
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TGVMD
(@TGVMD) reported
@virginmedia what’s going on in L31 everything gone down - Tv, phone and internet . Give us a clue
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🥳 happy harry day 💕
(@chelleisgolden) reported
@virginmedia Your DMs aren’t open for me to explain in full. In short, it’s clear people are not doing their job and it’s leaving me without wifi service during the middle of a work week. After 5+ hours on the phone this week still no one can seem to figure out what the issue is.