Virgin Media Outage Report in Rainham, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rainham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rainham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Rainham, Kent, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Maidstone, Gravesend, Gillingham, Grays and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Chatham |
Internet | |
| Chatham |
Internet | |
| Maidstone |
TV | |
| Gravesend |
Internet | |
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rainham, England
Latest outage, problems and issue reports in Rainham and nearby locations:
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sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia @J_Roobs What is going on with broadband in our area we have had little or no service for days lucky we have sky broadband as well as I would not be tweeting this message #sortitout or loss our custom
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡
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Damilola Adeboye
(@Damboye) reported
from
Tilbury, England
Virgin media decided to add £3 to the bill But the broadband service’s poor ...@richardbranson ::: Your company or franchise , can do better
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Mark Gould
(@yiddo71) reported
from
Rochester, England
Useless @virginmedia strike again with their crap customer service!! Send me a new sim and it does not work......useless and it means I now have to speak to their crap customer service again #ripoff #con #virgin
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Aaron
(@HazardOnTrack) reported
from
Rochester, England
@virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
Got through to someone in India after 30 mins then the lady cut me off #FFS @virginmedia this is sooo shit!
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sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia What is wrong with the broadband having no problem for days even weeks but no service at all now . Hope we will be refunded for service that not being provided
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Len
(@therealims) reported
from
Rochester, England
@virginmedia @SkyUK make me an offer. Your service has to be better than this
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Simon Chapman
(@_SimonChapman) reported
from
Rochester, England
@RenaCrossley @virginmedia Nope! They are absolutely useless. By far one of the worst customer services you will ever find
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence
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Tom
(@tommyewing84) reported
from
Gravesend, England
@virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.
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Mickey Hill
(@MickeyHill83) reported
from
Maidstone, England
@virginmedia I’m a media customer. Id really just appreciate it if someone from your downgrade/cost saving department could ring me. Can pm you my account number etc.
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia 15 minutes wasted waiting on the phone till 9PM For the most awful internet service, 6 days now of truly awful service
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Ashley Snowdon
(@sudoash) reported
from
Gillingham, England
@virginmedia My Wi-Fi is fine; the issue is with the public WI-FI using the WIFI Connect app.
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia No I've not I will call and cancel my package over the weekend
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Richard S
(@engineer59a) reported
from
Corringham, England
Virgin media - your automated service has a flaw, it just repeats the same message, ‘ no faults found’, when there is a fault, like my internet is giving 2Mb download right now
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia @mahager This is still a problem and has been since Tuesday! For the amount people pay for Virgin it a disgustingly bad service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Milne
(@JamieMMilne) reported
@virginmedia The Virgin TV Go app is streaming channels fine but any of the Sky Sports channels that take you to the Sky site to login doesn't let you login in due to the page timed out session expired error that appears.
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Mary is going to wear a mask 5eva
(@invalid__art) reported
@virginmedia are such scum bags man 😞 I had to get passed from pilar to post all afternoon yesterday only for them to tell me that no managers were available to help me and that I’d get a callback within 3 days. They called for ONE RING today then hung up.
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Chris Nichols
(@canviseffects) reported
@virginmedia please activate my SIM card. I’d call you to sort it but I don’t have signal so I !
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Destiny La Roja 💖 (she/they)
(@DestinyRoja) reported
@virginmedia It says to email post or phone to raise a complaint. I’ve already complained on the phone.
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tim paver
(@timthespark) reported
@virginmedia and so it continues I get a hub 3 and the signal around my home is worse than my old hub. I request boosters to be told I have to pay for them. Surely this is joke I need boosters because the kit I already pay for sent by you is not up to standard
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bruce macfarlame
(@broosybonus2) reported
@eridukid @IanDunt Yip virgin fastest and probably most reliable too ..... its only their customer service @virginmedia let's itself down ...
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LVN
(@lvn5e) reported
@virginmedia This has been going on for a year. Wired and wireless. Connection within the house has been checked multiple times. No problems within the house.
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Eugene Dillon-Hooper
(@EugeneDH_Bass) reported
@virginmedia awful customer service received. Called 5times given differing info every time. We're now left without internet, without apology and no compensation for the incompetence. We are unable to cancel without being charged, and it's your issue. Really terrible experience.
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Mary Pasquale
(@Hosterio) reported
@virginmedia Just the bottom one - is that right? No Wi-Fi light? It might be working now but the TiVo box is advising it’s a weak signal even though it’s plugged in with an Ethernet cable.
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sharlotte1924
(@sharlotte1924) reported
@virginmedia I cancelled the same day I signed up for the service as I changed my mind therefore have no service but am being told I will be charged!!