Virgin Media outages and service status in Rainham, England

Problems in the last 24 hours in Rainham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rainham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rainham, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Gravesend, Maidstone, Rochester, Chatham, and Canvey Island.

City	Problem Type	Report Time
Gillingham	TV	4 days ago
Gravesend	TV	5 days ago
Maidstone	TV	6 days ago
Maidstone	TV	6 days ago
Maidstone	TV	6 days ago
Gravesend	TV	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Rainham, England

Latest outage, problems and issue reports in Rainham and nearby locations:

• 
  Robert Bailey (@Bunglebob66) reported 14 seconds ago from Rochester, England

  @virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!

• 
  paul fouracre (@moleyfozz) reported 3 minutes ago from Rochester, England

  @MrG48 @virginmedia Yep. Turned it all off once came back ok but very hit and miss tonight. Good job not working from home at the moment.

• 
  Mark Gould (@yiddo71) reported 4 minutes ago from Rochester, England

  @virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 6 minutes ago from Canvey Island, England

  @virginmedia Hopefully the confirmation of the rude man losing his job.

• 
  Mark Gould (@yiddo71) reported 7 minutes ago from Rochester, England

  @virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff

• 
  mark longhurst (@scholes1976) reported 11 minutes ago from Snodland, England

  @virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!

• 
  Julie McCarthy (@jooz282) reported 11 minutes ago from Rochester, England

  @virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.

• 
  Laura S 🦢🦄 (@l_stallworthy) reported 13 minutes ago from Gillingham, England

  Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol

• 
  Ella (@helloellaxo) reported 15 minutes ago from Maidstone, England

  @virginmedia Hi, I’m switching to Virgin broadband next week (being installed) but my Now broadband doesn’t end until the 11th, is that going to be a problem? Can it still be installed? Thank you

• 
  jordan (@wharfyoung) reported 16 minutes ago from Wateringbury, England

  @virginmedia Oh now this is the clincher, I can’t make a complaint online because the account has been disconnected. So when I login it tells me I don’t have access to that page. It’s almost like VM don’t want disgruntled former customers tearing them a new backside in their complaints.

• 
  Mark Gould (@yiddo71) reported 20 minutes ago from Rochester, England

  @virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog

• 
  SatansLittleGirl🔮 (@lillyelizax) reported 24 minutes ago from Gillingham, England

  @virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help

• 
  South East Timber & Damp (@SETimberDamp) reported 25 minutes ago from Maidstone, England

  Hanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia

• 
  Onearmedjohn (@onearmedjohn) reported 35 minutes ago from Gillingham, England

  @virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.

• 
  Gingerbread Man (@bigben9696) reported 36 minutes ago from Rainham, England

  @virginmedia no Internet and the website down....have you tried turning yourself off and on again?

• 
  Sue Groves MBE (@SUEG46) reported 36 minutes ago from Rochester, England

  @virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 41 minutes ago from Wainscott, England

  @virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!

• 
  Elise 💉💉💉💉 (@elise_john85) reported 45 minutes ago from Maidstone, England

  @virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!

• 
  Scott Wickham (@Scott_Wic) reported 49 minutes ago from Rochester, England

  @virginmedia My request to support was about the hub5 and some Wi-Fi extenders/boosters which I’m entitled to, they said that it was sorted and would be in the post and now only the hub5 has turned up!!! Does this mean I have to contact support again…….

• 
  Nick Bultitude (@bultifish) reported 59 minutes ago from Gravesend, England

  Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  just me (@finalstand79) reported 3 minutes ago

  @Benleo @virginmedia are shocking, offered me a contract with Netflix, didn't get it , made a complaint , did nothing other than acknowledged i made a complaint and my signal is always shocking. Warned so many people about them

• 
  ABabySeagull🇬🇧🇮🇪 (@ABabySeagull) reported 7 minutes ago

  @Benleo @virginmedia I agree. Even when I had decided to leave, it would have been easy to escape from Alcatraz than cancel the contract. Never again!

• 
  asum izak (@yrubswed) reported 12 minutes ago

  @Ofcom @virginmedia must send you an End of Contract Notification (EoCN) between 10 and 40 days before contract ends. This alerts upcoming price changes and available deals, however, sometimes this does not provide 30 days' notice to formally cancel on most occasions. Ofcom investigate

• 
  Tommy (@Tomz66) reported 13 minutes ago

  @Benleo @virginmedia Totally agree. Dog **** company.I'll never use any of there services again.

• 
  Anthony James (@AnthonyJames03) reported 17 minutes ago

  @IanLythgoe4 @virginmedia Dude switch to Sky. I heard so much bad about them, but has been amazing ! Customer service is so much better than virgins was and I was with them 7years

• 
  Monapics.com (@Monapics) reported 18 minutes ago

  @Benleo @virginmedia They have been fined by the mediator in my case but still have not fixed a simple email issue. They have now been pulled up again to get it sorted from last year. Dealing with the Indian call centres have had no progress there, and only one person spoke understandable English

• 
  Mike (@Mikefromtheuk) reported 22 minutes ago

  @Benleo @virginmedia They are truly terrible. If you simply want an internet connection and you don't have any problems, you might be okay, but as soon as anything goes wrong you hit their awful customer service. I had intermittent problems and it took months to get resolved, I then went to Sky asap.

• 
  The Emperor Poofius Maximus (@IlPoofto) reported 23 minutes ago

  @Benleo @virginmedia No customer service in the evenings and weekends, when people are most likely to need it...

• 
  COVENANT ENFORCER ENGLAND (@SniperRais) reported 23 minutes ago

  @Benleo @virginmedia yes they are not good at customer service .... they only have process for what the business doeballs call the happy path. I had to suffer these morons until I could retire , they were coming through the Grad systems and qualifications were replacing wisdom and experience.

• 
  chris8854.bskysocial (@chris327759) reported 25 minutes ago

  @virginmedia No I’m aware of the power outage so all I want to do is watch tv which is fine. There’s no internet yet, it’s the message constantly flashing up on the screen that’s annoying. Once u have seen it once, u shouldn’t need to see it again, but every 10 seconds it’s there