Virgin Media Outage Report in Rainham, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rainham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rainham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rainham, Kent, England
The most recent Virgin Media outage reports came from the following cities: Maidstone, West Malling, Rochester, Canvey Island, Gravesend, Gillingham, Chatham and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Wi-fi | |
| West Malling |
Wi-fi | |
| Rochester |
Phone | |
| Rochester |
Internet | |
| Rochester |
Internet | |
| Canvey Island |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rainham, England
Latest outage, problems and issue reports in Rainham and nearby locations:
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graham wilson
(@dankennik) reported
from
Leybourne, England
@dancludlow 4 bloody fraudulent calls today, 2 claiming to be BT "internet has been compromised " 1 BT loyal customer 35% off something or other. (I'm virgin media) and finally £30 gift from some marketing....I put phone down.
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Tom
(@tommyewing84) reported
from
Gravesend, England
@virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.
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Richard S
(@engineer59a) reported
from
Corringham, England
Virgin media - your automated service has a flaw, it just repeats the same message, ‘ no faults found’, when there is a fault, like my internet is giving 2Mb download right now
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia But we HAVE NOT MADE the call and because of the “cleverness” of these people, we are not willing to gamble with the investigation. It’s our word against yours! Your “Geeks” could say anything and we’re screwed! We will see out our contract and then CANCEL!!!!
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia It's back now but would like a credit for the outage!
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Karl Holden
(@karl_holden) reported
from
Gravesend, England
@virginmedia the service is deteriorating. Time to review your performance and reveal the source of your problems before your customer base starts to become even more disenchanted.
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡
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Brian Glover
(@brianglo) reported
from
Sittingbourne, England
@virginmedia is there an issue in ME10 3 area. No internet and catch up services missing. Website says no but neighbours have same issues
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Kuda Madzikanda
(@KudaLudaLegend1) reported
from
Gravesend, England
Seriously getting towards 24hr broadband outage..Can someone tell me if I can cancel my contract as technically @virginmedia have not met their contractual obligation🤔
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Mac
(@MalcolmLouth) reported
from
Grays, England
@virginmedia My approach is simply to contact my service provider who I pay a lot of money to and ask them to sort it. That hasn’t worked.
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia 3 days of warm weather and your network goes to pot!😔😡 3 rd day in a row no internet intermittently
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia WHAT AN AWFUL SERVICE YOU ARE PROVIDING! Internet down over 1 hour, your automated service hangs up when saying it’s going to test my line and when I ring and go to ‘ want to leAve’ that’s a 10 min+ hang on phone Sort yourselves out Virgin Media😡
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Claire Williams
(@claire_m_willia) reported
from
Gravesend, England
@virginmedia your customer service is an absolute joke won't ever be using you again . Worst customer service ever !!!!!!!!!
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia We felt we were banging our heads against a brick wall. No we wasted our Sunday speaking to your “Helpdesk” and will not being using our home phone again. My wife’s mum who has #dementia will now, be given my wife’s mobile number written down to use instead!
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia 15 minutes wasted waiting on the phone till 9PM For the most awful internet service, 6 days now of truly awful service
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Jonnie Jensen
(@JonnieJensen) reported
from
Maidstone, England
@Rabia_Ali85 @virginmedia Nice comments on @virginmedia today. They could have helped themselves by doing something to inform customers what was happening but like you say, there are worse problems in the World. Peace out 💖💖
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia any chance of knowing when broadband issue will be fixed in ME15 7 area. Having to walk to next street to get phone signal ! #nobroadband #VirginMedia #internetdown #VirginOutage
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
Just been scammed on our home phone bill for 0905481000. We have been charged £54 for a 40 minute call that we apparently made. @virginmedia have said they will investigate it for a charge of £99.95! (No thanks!)🤯🤬. We never made the call, ONLY received & pressed NO numbers!
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia Yes no service at all ! No broadband no TV! Just green light flashing on router.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cliff Doyle UTFT💙
(@cliffiedoyle) reported
@virginmedia @alisoncoia Unbelievable that all presale tickets sold out when the presale app was unavailable all day , proper **** show
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Anabel medina
(@anabelmedinilla) reported
@RealAdamWard @virginmedia I reckon somebody hacked it somehow, got lots and tickets for resale. It is impossible they were all sold, I tried many many many times throughout the day and never managed to get in the app. So unfair!!!
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Chopper cox
(@chopper_cox) reported
@justjimjams @OfficialMrsO @virginmedia Nobody did that's the problem done with virgin sky here I come joke of a company you should all be ashamed!
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Jules 🇺🇦
(@julesgr) reported
@virginmedia How many of your customers like me were prevented from even trying for the presage because tge app was and still is down?
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Paul Brennan
(@p17blo) reported
@O2 @virginmedia @peterkay_co_uk how do you feel about this? Looks like touts have bought loads and now gouging fans. Surely this ain’t right. I know you. I know this won’t sit right with you. But what will you do about it? Disney had a massive bot problem from scalpers. They dealt with it!
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MoonCatMum🌛
(@CatMandaMoo) reported
@O2 @virginmedia Would love to know how all the Peter Kay pre-sale tickets have now sold out in many areas (ref:Gigs & Tours website) given the issues yesterday. Even if the O2 priority app is fixed you're only gonna get London dates now #shambles
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Alexis
(@Lexi69TSM) reported
@virginmedia @alisoncoia @O2 yep o2 priority is still down. So can't see how some managed to get tickets. Really not happy that some of us never got the chance to even try for tickets.
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adam
(@maseace77) reported
@virginmedia How have you sold out when the system was down all day and still isn’t working?
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adam
(@maseace77) reported
@virginmedia Ha ha still not working, complete joke of a service
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Nanny Debbie
(@NannyDebbie2) reported
@virginmedia @jezrab How can this be when the site crashed before they went on sale. Poor show and something really doesn’t add up!!! 🤔