Virgin Media Outage Report in Rainham, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rainham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rainham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rainham, Kent, England
The most recent Virgin Media outage reports came from the following cities: Maidstone, Aylesford, Gravesend, Chatham, Gillingham and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Aylesford |
Internet | |
| Gravesend |
TV | |
| Maidstone |
Internet | |
| Maidstone |
Wi-fi | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rainham, England
Latest outage, problems and issue reports in Rainham and nearby locations:
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Tom
(@tommyewing84) reported
from
Gravesend, England
@virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.
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Aaron
(@HazardOnTrack) reported
from
Rochester, England
@virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@virginmedia still no phone number after a month since switching! Worst service ever! Still taking my money though ya robbing bastards
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now
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Ashley Snowdon
(@sudoash) reported
from
Gillingham, England
@virginmedia My Wi-Fi is fine; the issue is with the public WI-FI using the WIFI Connect app.
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Damilola Adeboye
(@Damboye) reported
from
Tilbury, England
Virgin media decided to add £3 to the bill But the broadband service’s poor ...@richardbranson ::: Your company or franchise , can do better
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh
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sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia What is wrong with the broadband having no problem for days even weeks but no service at all now . Hope we will be refunded for service that not being provided
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia @mahager This is still a problem and has been since Tuesday! For the amount people pay for Virgin it a disgustingly bad service!
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Len
(@therealims) reported
from
Rochester, England
@virginmedia @SkyUK make me an offer. Your service has to be better than this
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia have the absolute worst customer service going! Have once again made a **** up with our bill, even after speaking to (and being lied to by) 3 different people on the phone! Absolute joke of a company!!!
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sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia @J_Roobs What is going on with broadband in our area we have had little or no service for days lucky we have sky broadband as well as I would not be tweeting this message #sortitout or loss our custom
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence
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Mickey Hill
(@MickeyHill83) reported
from
Maidstone, England
@virginmedia I’m a media customer. Id really just appreciate it if someone from your downgrade/cost saving department could ring me. Can pm you my account number etc.
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Simon Chapman
(@_SimonChapman) reported
from
Rochester, England
@RenaCrossley @virginmedia Nope! They are absolutely useless. By far one of the worst customer services you will ever find
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia No I've not I will call and cancel my package over the weekend
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Mark Gould
(@yiddo71) reported
from
Rochester, England
Useless @virginmedia strike again with their crap customer service!! Send me a new sim and it does not work......useless and it means I now have to speak to their crap customer service again #ripoff #con #virgin
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
Got through to someone in India after 30 mins then the lady cut me off #FFS @virginmedia this is sooo shit!
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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UnsaltedSalt
(@Unsaltedsalt__) reported
ive dc'd 10 times today @virginmedia your company does nothing to help aswell
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Michael O'Hara
(@oharamichael42) reported
@virginmedia any idea when the 3 days on outages for BT8 are going to be resolved? No info through your service page...
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👨🦼Crazylegscraig #xboxJesus#
(@XboxJesus87) reported
@AtomicSynthesis Seems like a piece of **** @virginmedia Internet seems to mess up a lot!
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Mild Peril
(@mildperil) reported
@virginmedia Your service issues do not explain why you took my working router away, no
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Twit
(@WilliamTho22) reported
@virginmedia I am not getting what I'm paying for, waiting for a fix on my street but it's impossible to speak to an advisor unless you're signing up and spending money, it's pretty bad really considering I've gone with the most expensive package.
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Marnie Bum✌🏻💚
(@marnie_bum) reported
@virginmedia Yeah, you could actually fix the broadband & TV
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DavidR
(@DavosLan) reported
@virginmedia @marnie_bum Aye, ye could maybe start with providing an Internet and TV service that we're payin for. Since joining Virgin Media on 29th July we've had neither. Told on Thursday a technician would be out on Friday. Nada. Told this morning between 8am-1pm. Nada.
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Marnie Bum✌🏻💚
(@marnie_bum) reported
Left sky to go with @virginmedia and honestly its been a shambles. Worst customer service in the world. Do not recommend
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Matt Williams
(@WattMilliams89) reported
@virginmedia So I was doing that, when it was down, and it said no fault. And when it's back, as it is now, there's no point in running it. Do you keep logs of historical downtime? How can I be sure it won't go down again?
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Donkymagic
(@donkymagic) reported
@virginmedia Wireless via ookla... its never made a difference before... I also spoke to someone in customer service who said my speeds should be much higher and isn't sure why they arent. She did some kind of report. One of yiur technicians was working on the box on Thursday by my house