Virgin Media Outage Report in Sprotbrough, Doncaster, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sprotbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sprotbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sprotbrough, Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Rotherham |
||
| Sheffield |
Wi-fi | |
| Sheffield |
TV | |
| Sheffield |
TV | |
| Doncaster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sprotbrough, England
Latest outage, problems and issue reports in Sprotbrough and nearby locations:
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Ben Brailsford
(@benbrailsford) reported
from
Sheffield, England
@virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬
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Mark Hewitt
(@Hi1mMark88) reported
from
Sheffield, England
@virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.
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-BMiller-
(@BMiller36990477) reported
from
Sheffield, England
@virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers
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Alex
(@alexwhit3head_) reported
from
Sheffield, England
Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.
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Louis Romégoux
(@RomegouxLouis) reported
from
Sheffield, England
@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Thanks for absolutely no help what so ever. Please fix your issues
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GAMING DRAGON
(@GAMINGDRAGONUK) reported
from
Hoyland Nether, England
@virginmedia I already have and I reported the fault bit it see like you have a service outage in my area
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
Virgin Media have the worst customer service in the world
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adam
(@Adz_lufc) reported
from
Wentworth, England
@virginmedia your chat bot is broken, how hard it is yo actually speak yo someone who knows what they are talking about
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
@virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
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Claire 💙
(@ClaireWinslade) reported
from
Sheffield, England
Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dogknob1
(@MotoNutJob) reported
@MrGreenHomes @virginmedia It was rock solid but last few months have had hiccups and now another prolonged patch of junk service. I'm Hengistbury Head so crap mobile signal too regardless of which carrier. Looked on @VodafoneUK but they can't transfer home number & only offer 40mbps ! Only £19 mind
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Mikey Goodwin (he/him)
(@officialmikeyg1) reported
@virginmedia it seems better but this happens all the time and its getting stupid now and the service checker is not working on your website has not been working for anyone
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Mart 1-Up.Club
(@UltraMart74) reported
@virginmedia Good this morning, missed most of the 2nd quarter though. Looked like a widespread issue last night.
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Farzana Banana
(@FarzanaAlMauzah) reported
@virginmedia what's going on? Internet service has been down/extremely patchy since last night and it's still not resolved? I WFH, how am I meant to do that if you guys are messing me about with no pre-warning.
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CJ
(@CaNNs4) reported
@virginmedia I recommend having a look at the tweets from people all over the country which been posted since approx midnight. Service lines don't have up to date info, service pages are off line, diag pages just refuse to load. When I was VM tech support this info would be escalated ASAP.
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Rod Porteous
(@Rod_Porteous) reported
@virginmedia @JoeGill18 Also not working. And that page does not load
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Hamesh Thaker
(@HameshT) reported
@virginmedia Your service status page is down. Can you check the update in SW17. I have no internet.
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Juno340
(@Juno340) reported
@virginmedia service status says no issue but no broadband and seeing multiple issues in area of Sa1
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
@virginmedia I turned off the router last night and then tested it this morning and it seems to be working fine. The connection drops randomly too throughout the day. I will be leaving at the end of my contract. I'm not happy with the service provided.
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Dale Cooper
(@DalePCooper) reported
@virginmedia You just increased my bill by £4 'for better infrastructure' except my WiFi has gone down again (and again and again). Can I suggest you use smoke signals- they're more reliable than your service.