Virgin Media Outage Report in Sprotbrough, Doncaster, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sprotbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sprotbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sprotbrough, Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Mexborough and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Rotherham |
Wi-fi | |
| Rotherham |
TV | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sprotbrough, England
Latest outage, problems and issue reports in Sprotbrough and nearby locations:
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes both Crap - have been for 100+ days
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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Dr Tepi
(@DrTepi) reported
from
Doncaster, England
@virginmedia It only seems to be my @apple #macbookpro that’s an issue 🤔
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Louise Robinson
(@Louisenurse) reported
from
Sheffield, England
@virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!
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Bethan
(@bethanwoollvin) reported
from
Sheffield, England
@virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 74 days and no contact about my rubbish tv/internet service #getmeoutofvirgin #28daypromise #moneyandrun #customerof18yrs
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Laur-Arghhh! 👻
(@Laurara31) reported
from
Sheffield, England
@virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!
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Jessica🌈🦄🦋🌸🍭
(@Family_Brock) reported
from
Doncaster, England
@virginmedia After over 2 hours I have it back on this is the 3rd time this week tho! It’s crazy! Never had so much trouble with internet
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Jessica🌈🦄🦋🌸🍭
(@Family_Brock) reported
from
Doncaster, England
@virginmedia worst internet provider EVER!!! Always bloody down!
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Emma Bodley
(@EmmaBodley1) reported
from
Sheffield, England
@virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun
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DaddyWolf
(@jack_and_hardy) reported
from
Maltby, England
@virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@rjm_53 @virginmedia Rod, @virginmedia talk shit pal
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!
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Amy Carter
(@art_inspires) reported
from
Sheffield, England
@virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mel Sharpe
(@MelSharpe1) reported
@virginmedia Not till tomorrow afternoon Hope you cancel my bill this month. Terrible service . I need my internet to work some people work on a Sunday
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Tamas Toth
(@DaydreamPainter) reported
@virginmedia They don’t do any checks. Your call centre staff is trained to get rid of customers so they don’t reach the managers or file a complaint. I’ve recorded them lying.
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Tamas Toth
(@DaydreamPainter) reported
@virginmedia I have a 350mb broadband subscription that I couldn’t use since December. I’ve tried all the different possibilities to contact someone who can actually look into this problem, but no one gave an explanation or solved the problem. Yet they treated as resolved and started billing.
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Tamas Toth
(@DaydreamPainter) reported
@virginmedia Call?! You must be joking. The last time I have called I requested to talk to a manager. The call centre clerk have promised me refund and a call back from a manager within two hours. I’m still waiting for that call. I have also filed a few complaints and no actual resolution.
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Sam BG
(@SamBrendonGreen) reported
@virginmedia Okay thanks. So no resolution of the issue but I can write a complaint. Decent service
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Dave Howarth
(@DaveHowarth83) reported
@virginmedia Yeah there was, estimated time of 5am fix. Someone really needs to sort this out, when the goes, which is too often, there are a lot of people affected. It’s just getting silly now.
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Gentzwavy
(@gentzwavy) reported
@SkyHelpTeam Your no help at all. I still can't access the my sky app. Then when I speak you idiots you give generic answers cannot wait to leave you and join @virginmedia. You literally have the worst customer service. All you do is ask people to inbox you. And you don't help
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Bota
(@BotaF12016) reported
@virginmedia why virgin on Twitter please..you were not able to help at all no matter what I ask. who is the CEO please..I do hope you know your CEO?
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Peter Freeth
(@genius_learning) reported
@virginmedia I posted on Wednesday 24th. 3 general members have replied. No-one from VM has replied. The problem is ongoing. Error rate is over 150000 errors per channel. Packet loss is over 40%.
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Arieh Miller
(@AriehMiller) reported
@virginmedia Yeh, I've booked an engineer. Seems the key is to call 3 times for the same issue.