Virgin Media Outage Report in Sprotbrough, Doncaster, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sprotbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sprotbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sprotbrough, Doncaster, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Doncaster, Rotherham and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
TV | |
| Doncaster |
Wi-fi | |
| Sheffield |
Phone | |
| Doncaster |
TV | |
| Sheffield |
Internet | |
| Rotherham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sprotbrough, England
Latest outage, problems and issue reports in Sprotbrough and nearby locations:
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
Twice now I've been let down by @virginmedia 2 holiday days taken and still no engineer has turned up despite receiving letters of install dates. Customer service didn't even seem to care #shocking 😡
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 😂 see how long it takes to ring me - abysmal round a loyal paying customer
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia I called 150’to complain got passed around as always they told me@I’d have to reschedule and I refused as it was no fault of mine , after an hour on hold I asked for customer complaints and was put through , the lady was dealing with my issue and I was put on hold again
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia Had yet another fault with V6 box , called helpline , promised an engineer today between 12-4pm I’ve waited in from 9:30 am never left the house , a card was pushed through from engineer saying he’d missed me , he didn’t knock or ring the bell , fuming is an understatement
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Media - been a customer since telewest - you hate your regulars
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company
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Shhhhhhhh
(@andyhall280) reported
from
Sheffield, England
Virgin media red button for sky sports not working!.. paid £10 for ifollow for the 2nd half #swfclive ...wish id have done this earlier while been on hold to virgin for 45mins!
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Vampire Bait
(@Antoinne73) reported
from
Sheffield, England
@virginmedia I’ve contacted them numerous times - they have my service complaint - over 40 days they had it - my account number is in this thread somewhere
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
Once again let down by @virginmedia waited in for engineer to come fix V6 box again , only to have a card pushed through door saying I wasn’t home , absolutely fuming 😤 better get this sorted
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🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔
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David Benton
(@Davidbenton2020) reported
from
Sheffield, England
@virginmedia your service is utterly unacceptable and rubbish I pay my bill today then my broadband and TV dont work I want to leave you ASAP never had a issue with sky
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John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Have abandoned that as a waste of time. We would go online, but surprise... internet not working
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia My house requires the cable pulling in under the road, however you did know about this. My problem is I've been given 2 dates and I've used 2 holidays. 1st date engineer turned up but didn't do anything 2nd date didn't turn up at all. Useless!!
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia My service is rubbish - spoilt the football World Cup last year, and now the rugby World Cup - picture keeps blipping
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk
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John Law
(@JohnLawArt) reported
from
Mexborough, England
Well @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.
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David Pilkington
(@dpilks) reported
from
Wales, England
@virginmedia Not surprised, showing no service problems. Hmm must be as good as their resolution team - all promises until they’ve got your money then either broken promises or just silence
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Auntie Flav
(@mandysedg) reported
@virginmedia My 84 year old Mom has forgotten her log in details....we have attempted to reset several times and cannot get past the security question. She cannot sit for hours waiting for someone to answer the phone to help
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emma
(@emma_louiseoh4) reported
@virginmedia It’s because you were charging me nearly £50 a month for not great service and it’s not a service problem yous have literally just disconnected my broadband
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DeéOlivé
(@DeeOliveMorgz) reported
@virginmedia Then to top it off I still was not advised If my services were cancel or how to go about it Very shocked and disappointed to see this how customers are treated.
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Desraek
(@Desraek1) reported
@virginmedia No specified time for an engineer to return with new hub 5 no guarantee that that'll work, nor have we had any actual problem highlighted, only trial and error at this pointed
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Burko
(@BurkosBox) reported
@virginmedia guys, I've been told i can cancel my contract due to the price increase, but can't help but notice that new customers are paying £28.99 for something I'm being charged £47.99 for. Anything I can do to be classed as a new customer? Mask? Facepaint?
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Jeff Grant
(@JeffGrant15) reported
@virginmedia Oh, and to top it off, your complaint form on your website refuses to work.
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Cara Johnson
(@Cara_Jayne89) reported
@virginmedia appalling service from virgin today! 2 hours on the phone, assured issue had been resolved turns out it hasn't, just spent another 40 minutes on hold spoke to someone for a minute was put back on hold then they hung up on me 👌🏻
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Mr R
(@Happyhammer68) reported
@virginmedia Am I the only person that finds the customer service with this company absolutely appalling? Waited over 90 mins for an online chat and nobody responded. If I was a new customer I’m sure someone would have chatted to me. #virginmedia
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Toby Schuster
(@TobySchuster) reported
@virginmedia That non-apology you can keep. Me as a customer? Not so much.
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DeéOlivé
(@DeeOliveMorgz) reported
@virginmedia I’m actually disgusted with the service, I called to query my bill & cancel my services to then be passed onto a department that is trying to sell me broadband that is more expensive than what I was paying & I’ve asked to speak to a manager they did not allow me to