Virgin Media Outage Report in Shadwell, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shadwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Shadwell, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Shipley, Leeds, Harrogate, Castleford, Batley, Cleckheaton, Liversedge, Tadcaster, Dewsbury, Wakefield and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Bradford |
Internet | |
| Shipley |
TV | |
| Leeds |
||
| Harrogate |
TV | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shadwell, England
Latest outage, problems and issue reports in Shadwell and nearby locations:
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia Down again
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@virginmedia None at all. Even though there’s probably 3 other houses that would have taken up the service which have now missed out
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
@virginmedia No I haven't, it's happening daily. Do you know what the problem might be?
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia absolute rubbish service - no internet again. This has been on and off for months, no use calling to be told to reset modem, what I want is a proper fix, paying for a service I’m not getting.
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Ben
(@thehammer46) reported
from
Leeds, England
@virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
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Nick
(@MrNickWalker) reported
from
Leeds, England
@virginmedia Hi, no nothing listed but keeps slowing down.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
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Mike Sunley
(@4everrail) reported
from
Harrogate, England
@virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
Thanks @virginmedia for messing me around. Trying to move services to a new address for two weeks only to be told now that’s a little too expensive to dig up the road. Had to chase numerous times. Shocking service
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Henry Cookson
(@henocookie) reported
from
Leeds, England
@Deepal29 @virginmedia I don’t think they are prioritising installs for NHS staff, it’s all just fake advertising! We signed up and haven’t had the install dates moved any earlier than any regular new VM customer. Not to worry, I’ll be submitting a full complaint to the advertising standards authority
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi there seems to be a sound issue with bt sport HD 1 just a ringing sound all other bt channels are fine
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Leon Das
(@leondas) reported
from
Leeds, England
@virginmedia down again
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed
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Naomi R Carlisle
(@Nomfosse2011) reported
from
Leeds, England
@virginmedia Hi,just called with a query.Said a text would be sent to get the conversation started I’ve received no text ... Help would be appreciated 😀
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins
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Gavin Rees Dance
(@gavinr77) reported
from
Dewsbury, England
@virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!
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Charles R
(@chazpr) reported
from
Leeds, England
@virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider
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BEANZ
(@BeaNziBoi_) reported
from
Bradford, England
@virginmedia @VirginMediaCorp @Virgin every month this year I've been over charged. I've called your call centres after every payment and everytime they've told me its been sorted LIES. Customer service is a joke. No manager call backs. Complaints not dealt with (part1)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hema
(@HomemadeByHema) reported
@virginmedia can you please get in touch, I’ve had problems with wifi since 5 Oct, however your staff keep fobbing me off with ‘there’s an outage problem. I am fed up with having to call them every other day to be told the same by another member of staff
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Beverley
(@Bev280165) reported
@virginmedia A booster. But can I get anyone to listen Our understand, no! In fact I get given phone numbers that aren't correct, or completely the wrong department. I am so fed up with the incompetence and being passed from pillar to post that I will cancel my contract and go elsewhere.
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Joe Priddle
(@jpriddle14) reported
@virginmedia - can someone please get in touch with me regarding a complaint I have about a discount that wasn’t applied to my account on more than one occasion. Thanks
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Apollo
(@apo_sisko) reported
@virginmedia Horrendous! Virgin called me for the broadband switch. I couldn't call back because I only had an order ref and not a customer ID. I called back and I was on the phone for over 1 hour for a new application. I then received a voice mail that the 1st is going through
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Sonn🌟
(@Sonn80) reported
@virginmedia Its both, and there always seems to be some “planned works” & when it’s done, it’s worst than before! No planned works happening right now. I can just about get a connection in the sitting room where the hub is! Can’t get it no where else anymore! Used to be good now it’s crap!
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Dom
(@DominikElmiger) reported
@virginmedia That seems like an easy way out though, simply updating the fix date. The whole street is impacted. Can you give me a real ETA?
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Beverley
(@Bev280165) reported
@virginmedia Yes please. I took out a new 1gb built package last week and was promised boosters to help with the WiFi speed,n they have never arrived. Our download speed is less than the minium advertised. After speaking to 7 agents online and by phone this is still not resolved.
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Dan
(@_DanJbh) reported
@virginmedia @NetflixUK I promise you now, you will have nothing but grief joining these. Don't bother I was meant to have a delivery which got cancelled 4 times by these. Brilliant way to treat new customers. Cancelled and going elsewhere 👍
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phos pero
(@PeroPhos) reported
@virginmedia I'm I want your CEO or a high manager to contact me by the end of the day for these issues. If not I'm taking this further
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Rachel Murphy
(@RahRah0405) reported
@virginmedia I've spent a total of 5 hours on the phone to them, was promised a call back for a manager four days ago and heard nothing. I've spoken to every department and they keep passing me from pillar to post. I've spoken to home movers, customer service, cancellation team and complaints