Virgin Media Outage Report in Shadwell, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shadwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Shadwell, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Leeds, Normanton, Dewsbury, Harrogate, Wakefield, Heckmondwike and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Bradford |
Wi-fi | |
| Batley |
Total Blackout | |
| Leeds |
Wi-fi | |
| Bradford |
Phone | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shadwell, England
Latest outage, problems and issue reports in Shadwell and nearby locations:
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@richardbranson How about you “race” to improve your shit Virgin Media services
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
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Stevie Crow
(@Crow666Steve) reported
from
Bradford, England
@virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .
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gavcav
(@gavcav1) reported
from
Dewsbury, England
@virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
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Ruth Bilham Art
(@RuthBilhamArt) reported
from
Leeds, England
@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
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Bunty's Boutique
(@BuntysBoutique) reported
from
Gildersome, England
@virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia I understand why you cannot help, but neither can anyone else, or explain what the problem is. I am documenting & recording my calls/emails/tweets ( yes I do tell the operator I'm recording, just as they do, it's the law, you would be surprised at some of their reactions)
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DEBBI KELSEY ⚡️
(@debbi_kelsey) reported
from
Harrogate, England
@virginmedia No. I don’t have a reference number and my complaint is about the bill!
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Mohammedbhamjee_
(@Bhamjee786) reported
from
Dewsbury, England
Why do i still have 1 bar connection in my house @virginmedia fix up pls
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia The link just takes you onto a list of possible problems to sort out yourself, reboot etc, then says any other problems ring us. .....
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AFR1
(@AFR1uk) reported
To the @virginmedia Customer service employee that thought they were funny connecting me to a department that was obviously closed to get off the phone.. Don’t worry, I was recording the phonecall too. Shout you at 9am. Absolute 🍩
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Matt Hodgetts
(@MattHodgetts) reported
@virginmedia any idea when TQ3 broadband and TV issues will be resolved?
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Els Freshwater
(@blacksladder) reported
@virginmedia Both. Online no help as page wouldn’t load
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Daniel stewart
(@Dstewart1993) reported
@virginmedia Bot how do I cancel not messing around
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Justin 🇺🇦
(@J4Y_DEE) reported
@virginmedia Hi, the support is the basics, which of course I have done already before tweeting. It’s been happening for a while, I haven’t got time to chat now, like most people I just watch it on the normal HD channel. And want to watch Tv rather than sort a problem out.
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Chrisy Wills
(@ChrisyWills) reported
@virginmedia I need to cancel the engineer coming to my house on Saturday but your site doesn't allow me to cancel, can you do it if I dm my details?
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Zel Daily
(@zhel_weekly) reported
@virginmedia Please send the team, the best of them to fix this recurring problem! I need internet for work and cannot constantly be having these issues. Thank you.
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sam
(@samsamhailey) reported
@virginmedia for the past 5 days I've had 5-6 calls from you per day. When I answer its just heavy breathing and then a hang up. WTF. I just cancelled my service so you are stalking me?
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Sarah Elise
(@sec_mcfc) reported
@virginmedia We will contact sky and yourselves. Are virgin going to reinstate us the fees in which we will be charged? You cannot tell people 12 hours before that you cannot fulfil a service booked over a month ago and leave people without internet, phone and television.
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Gareth Rider-Smith
(@gazbullsfan22) reported
@virginmedia Will be raising our complaint online or via writing. Eventually we got a member of your team that could see the problem and our issue and sorted it shame all your staff can’t deal with issue appropriately.