Virgin Media Outage Report in Shadwell, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shadwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shadwell, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Bradford, Harrogate, Wakefield, Ossett, Cleckheaton, Normanton, Dewsbury, Heckmondwike, Pontefract, Yeadon, Castleford and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Batley |
Internet | |
| Batley |
TV | |
| Leeds |
Internet | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shadwell, England
Latest outage, problems and issue reports in Shadwell and nearby locations:
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.
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Eric Hudson
(@erichudson1984) reported
from
Bradford, England
@virginmedia no television service for 3rd time in a week cannot get through to customer services or sign into my virgin media. Can we discuss a refund and am now looking for a new provider
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.
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Anthony
(@AnthonyyBurke) reported
from
Dewsbury, England
@virginmedia yo, anyway to cancel the TV part of my package, without having to ring, being on hold for ages, yawn.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia I have NEVER seen such disgusting customer service. This is appalling.
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Nobby
(@nobby1979) reported
from
Bradford, England
@virginmedia your customers service is poor I mean you make me go through the hassle of press this button for that to tell me your closed THANKS FOR NOTHING 🙄
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
@virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom
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David Shaw
(@davidjfshaw) reported
from
Bradford, England
@virginmedia not great tonight guys... Only called to cancel sky sports but due to way the calls been handled, I'm currently in the que to cancel my subscription.... 😔
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Mark tooley
(@Mark_Tooley7) reported
from
Rothwell, England
@virginmedia trying to get through to your customer service is a joke 😡
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia
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Carl.
(@cgagg) reported
from
Birkenshaw, England
@OBiW4NSHiNOBi @virginmedia Lol. In a bad way.
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Eric Hudson
(@erichudson1984) reported
from
Bradford, England
@virginmedia The fault has corrected itself my point is that this keeps happening and sometimes have also lost phone and internet. This is awful service
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia Its a Hub 3. Therein lies the problem.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.
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Jacqueline
(@Cole63Jacqui) reported
from
Harrogate, England
@virginmedia I have looked on the link, it says there are no known issues. I'm telling you I know there are issues 😡
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Adam Findlay
(@SaltBrewAdam) reported
from
Bradford, England
I’m so fed up with @virginmedia. Three days now I’ve tried to call to pay my bill. And for three days I’ve been sat on hold for a stupid amount of time. I’m bloody busy for god sake I don’t have time for this nonsense! So glad I’ve left.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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francesca w ☽
(@frenchiwilson) reported
@virginmedia Honestly shocked at the ‘customer service’ provided. Yet another day wasted trying to get issues resolved. Sat on chat from 13:18 to 17:29- got nowhere. Sat on the phone for another 2 hours, transferred 11 times to then finally be told Virgin was closed for the day👍🏼
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Kerrie 🇬🇧
(@Kerrieball81) reported
@virginmedia I've had the same issue crap
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monicaosullivanwasassultedbykirsrtbulterpdsa.
(@Monica10203756) reported
@virginmedia Nothing you will help with as I've tried recently. I mentioned my personal circumstances and you ask for more money.
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Ciro De Lellis
(@ciro_ipswich) reported
@O2 @virginmedia had presale tickets this morning ready to purchase, all logged in the app with my VM login details for o2 priority. When I got to the checkout it takes me to the o2 website where I can’t log in using my VM details?!
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A Rintsie
(@arintsie) reported
@virginmedia Well same again so I have raised a complaint via your website as that appears to be the only way to deal with it
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Martyn
(@martynhardacre) reported
@virginmedia I feel so sorry for those being moved across to O2. I've had over 6 months of appalling data speeds with a constant "were working to fix the issue". If I wasn't on wi-fi now I wouldn't have been able to load this tweet
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Julien Mery
(@JulienMery) reported
Another fun interaction with @virginmedia who promised me that my case would be reviewed by senior management within 4-10 days. That was in December... Now customer service is just refusing to even acknowledge it. #corporategreed #ripoff #broadband
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Jack Creasey
(@jackcreasey) reported
Cut off by @virginmedia trying to cancel subscription. Absolute sheisters.
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David Peril
(@_PearlsAsinger) reported
Finally got rid of @virginmedia after my contract ended 7 mths ago. Cut off 3x, put on hold 5x during the hour. Tried selling me broadband for £40 a mth. Final question for me "do l have any friends or family l would like to refer" also charged a disconnection fee!! Never again!!
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DJ Ricky K
(@djrickyk) reported
@virginmedia We going around in circles. Vikki is not helping remedy the issue, that’s why I contacted you. You are telling me to go back to Vikki in the forums. So please advise what I should do. 😩 You have asked lots of personal information from this issue and have offered no solution.