Virgin Media Outage Report in Shadwell, City and Borough of Leeds, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shadwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Shadwell, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Batley, Dewsbury, Normanton, Leeds, Cleckheaton, Wakefield, Castleford and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Batley |
Total Blackout | |
| Batley |
Wi-fi | |
| Dewsbury |
TV | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shadwell, England
Latest outage, problems and issue reports in Shadwell and nearby locations:
-
Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting
-
Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.
-
Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia #rubbish nearly as bad as your #CustomerService @virginmedia
-
Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia been having issues for 2 months now, haven’t had any replies to my messages, does anyone even work in your call centres ?
-
Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
-
Professor Emeritus Kevin Hylton PhD
(@KevinHylton1) reported
from
Leeds, England
@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
-
Noah Wilde
(@afallenknight17) reported
from
Bradford, England
Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.
-
Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia Tried #calling several times but keep getting g cut off #terrible #CustomerService I must say I won’t be renewing at the end of December at this rate
-
Shay
(@organised) reported
from
Wakefield, England
@daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.
-
Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure
-
Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t
-
Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????
-
peter shaw
(@petershaw1984) reported
from
Dewsbury, England
@virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.
-
charlotte griffiths
(@charlottegrifff) reported
from
Dewsbury, England
@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
-
Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.
-
Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You’re not sorry at all, otherwise you would have sorted the problem out by now, all I see is negativity towards your company I wonder why that is, because you’re a joke that’s why!
-
Jamie Pennington
(@PenningtonJ1978) reported
from
Rothwell, England
@virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!
-
Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness
-
Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
....and now my Internet goes down for the second time this month and its only the 5th. Thanks @virginmedia you keep emailing me asking how I found your service tools, well I wish I didn't have to use them so damn much!
-
Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Joshie 🐸✨
(@func_josh) reported
@JasonVowles @virginmedia Same problem here, called up and they said it'd be fixed yesterday in 2h. Still happening today and now they're saying 19th April. I'm paying already too much for this ****, and it doesn't even work. @virginmedia, fix your ****, or I am taking my custom else where.
-
Matt Johnson
(@mattj_uk) reported
@virginmedia All fixed now, seems to have been a wider transient issue though.
-
XVintoreZ
(@_xVintoreZ) reported
@virginmedia he cannot do anything nor can i. I will be fighting for substantial compensation, likely with him, when this is resolved. I have been out of work for over 5 weeks, and You've done nothing but push the fix date back.... 3 times.
-
cwebb
(@Calumwwww) reported
@virginmedia wifi down for a few hours at Renfrewshire. apparently you have been sending someone out for 2 days, and I doubt it takes 2 days for someone to get here. Fix this now!!!
-
Pete James
(@PeteJamesMagic) reported
@virginmedia I understand this as I have read the document recently. What bothers me is that when I joined virgin media I was assured on the phone that I would not be charged an early termination fee if Virgin was unable to provide service at my new address.
-
Daniel
(@djsmithuk) reported
@virginmedia Hostnames weren’t resolving - using the dns addresses provided at the router. Using Cloudflare public dns server 1.1.1.1 and 1.0.0.1 resolves the issue
-
academic watering can
(@Ron8992) reported
@nicheokay No problem!! They were definitely trying to upsell it unless they were trying to sell the 500MB one, but 250MB is more than enough, and the 8 devices thing is a big lie lmao, if virgin media is available in your area its usually pretty good and solid
-
LT
(@LT_laytont11) reported
@virginmedia Not to mention the amount of times the customer service had hung up on me for not being able to understand a word coming out of their mouths or them picking up the phone and instantly putting it down. You guys aren't very slick when it comes to that.
-
Winek Kosior
(@KosiorWinek) reported
Dear @virginmedia I got contacted by phone today by someone claiming to represent you to return the equipment I used with the contract cancelled about 2 years ago. 2 years ago Customer Service rep said they didn’t want it. Is your request genuine or new kind of #scam?
-
Jayne
(@clissold_jayne) reported
@virginmedia I'll try but don't hold out hope of hearing back. How do I get through to the complaints dept? You make complaining about your poor service impossible, I assume because you don't give a damn about customers, just their money. I've been trying to complain for the last year!!!