Virgin Media Outage Report in Shadwell, City and Borough of Leeds, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shadwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Shadwell, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Wakefield, Dewsbury, Liversedge, Cleckheaton, Harrogate, Castleford, Batley, Knottingley and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Wakefield |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shadwell, England
Latest outage, problems and issue reports in Shadwell and nearby locations:
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@fatboy1988 @virginmedia @Tonester_7 The call centre rang me to try & sell me more services, she rattled through her script with a very heavy foreign accent, I didn't understand her, spoke too quickly, so declined the offer, shame I may have wanted the service, they'll never sell anything in that way! @virginmedia
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia @Tonester_7 I wish they had an office where you could go & sort out your problems with @virginmedia, the call centre staff sadly don't speak Yorkshire, they don't understand me!
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Last time I tried to submit online, it wouldn't let me, it said ring!! You just go round in circles. Pointless exercise. Your customer service is not good, it used to be brilliant.
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Mohammedbhamjee_
(@Bhamjee786) reported
from
Dewsbury, England
Why do i still have 1 bar connection in my house @virginmedia fix up pls
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gavcav
(@gavcav1) reported
from
Dewsbury, England
@virginmedia Pls don’t keep sending me this same message, I’ve said time and again there are no issues showing and that’s one of the annoyances! There never is anything showing.
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@WeAreWST @manbetxofficial Was really enjoying this tournament however thanks to @virginmedia I have no tv coverage! They are having unexplainable 'issues' yet again.
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DEBBI KELSEY ⚡️
(@debbi_kelsey) reported
from
Harrogate, England
@virginmedia No. I don’t have a reference number and my complaint is about the bill!
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia As my 4g on my phone is for some reason very slow, or non existent I shall try when ( bring the operative word) my wifi/broadband is restored. I expect Virgin to sort things out, they are saying they have an issue, but no one there know why this happening. Not my job! I pay you!
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media
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Stevie Crow
(@Crow666Steve) reported
from
Bradford, England
@virginmedia you have told more that one person today to click service link , I tried this and it says no known problem, and yet I have no tv and no WiFi , what’s going on .
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Rozzyp
(@Rozzyp1) reported
from
Wakefield, England
@virginmedia Well I never, just as usual, tv back on just before deadline again, but still no wifi, the enq system wouldn't let me send the form, wanted my URL & told me to ring them. All responses & times being monitored for collection of data regarding regular loss of service.
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect any idea when this issue with @virginmedia is going to be sorted out. A reply would be nice as well from you 😠😠
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Ruth Bilham Art
(@RuthBilhamArt) reported
from
Leeds, England
@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is abysmal, no internet or tv again. I’ll be expecting a credit.
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ian campbell
(@iancamby) reported
@virginmedia Make numerous calls. What is funny if you have a complaint about your broadband not working I was told I had to make that complaint on line.
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SR
(@SR_ARUN_) reported
@virginmedia help ASAP. issues with hub 3 .
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Helen Rafferty
(@BandageQueen) reported
@virginmedia Still not working…and no I will not ring to be kept on hold. I’m sick of the time and date changing. We should be getting more than the daily compensation as everyone is having to increase their mobile data. Won’t be renewing my contract 😡
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NotSoSlimSi
(@SiARees) reported
@virginmedia Time will tell, but I'm sure it won't be the last issue either way.
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Lucy Janes
(@ELucyJanes) reported
@virginmedia @Virgin No, it wasn’t on that service status. Is now resolved ( took about 20 mins to return)
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Danny
(@danjoesphlloyd) reported
@virginmedia I never got my Virgin media TV as part of my Volt bundle! I've rang your helplines a couple times but just results in sales people trying to sell me TV when I'm supposed to get it free as part of the deal. I'm furious. Apparently it's not on my acc. Please resolve
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//jakkxbt
(@jakkbtc) reported
@virginmedia If you keep on like that your business won't last much longer. You've lost a customer to @BT and I'll make sure there's more that join me in leaving you and your debt to try, TRY, and collect anything. Your customer service is disgusting, Indian based s**theads who can barely...
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Darren Hubbard
(@MrHoobs) reported
@virginmedia Thanks for your help. So her email has been closed down? Did you notify her of this before it happened?
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Martin Farrar-Smith
(@Eighty_Ten) reported
4:35 pm. Still no internet. Have made some stupid decisions in my life but joining @virginmedia is very much up there. Diabolically bad.
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//jakkxbt
(@jakkbtc) reported
@virginmedia @BT time and then to get harassed for an overdue bill that has been owed for 3 weeks. You have my DD details for your payments, why not try and use that? Overall a horrible experience and I'm fuming at the response from your team on the phone. Sort it out(I've left out the swear...