Virgin Media outages and service status in Longbenton, England

Problems in the last 24 hours in Longbenton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longbenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Longbenton, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Jarrow, Sunderland, Bedlington, North Shields, Whitley Bay, South Shields, Washington, Wallsend, Gateshead, and Consett.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	2 days ago
Newcastle upon Tyne	E-mail	2 days ago
Newcastle upon Tyne	Total Blackout	2 days ago
Newcastle upon Tyne	Internet	2 days ago
Jarrow	Internet	4 days ago
Newcastle upon Tyne	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Longbenton, England

Latest outage, problems and issue reports in Longbenton and nearby locations:

• 
  Paul Jukes A874036 (@UnicornRunning) reported 12 seconds ago from South Shields, England

  @virginmedia This appears to be a known issue on your forums (phantom calls) but we refuse to be charged for the visit. Also waiting for a WhatsApp for over an hour because the direct debit still has his late wife's name on account after 7+ years, & we can't change it online (same acc no.).

• 
  Carl Walsh (@Carl_Walsh33) reported 5 minutes ago from Wallsend, England

  @virginmedia I look forward to the money off the bill for the issues.

• 
  David Pearce (@pearceswan) reported 7 minutes ago from Newcastle upon Tyne, England

  @virginmedia I’ve tried to use the add-on service as being a broadband customer I’m able to download to the O2 app however I cannot sign in as I do not have a mobile number and it will not accept my landline, can you help

• 
  Fraser Porter (@TheFraserPorter) reported 9 minutes ago from Newcastle upon Tyne, England

  @virginmedia twice in 2 months that my hub 5 has completely gone down with a flashing red light and won’t work, I’ve had to book a technician for it both times. Costs too much for this to keep happening!

• 
  Helen Embleton (@HelenEmbleton1) reported 13 minutes ago from Leadgate, England

  @virginmedia Your customer services

• 
  JOP (@40yearsofhurt) reported 17 minutes ago from Newcastle upon Tyne, England

  @Magpie24_7 Fitness levels of Virgin Media are poor.

• 
  liam sholder (@liamsholder91) reported 18 minutes ago from Newburn, England

  @virginmedia trying to pay my Internet bill and its saying all my information is wrong??can you help

• 
  liam sholder (@liamsholder91) reported 20 minutes ago from Newburn, England

  was in my old home for 2 year with @virginmedia never had any problems now moved into my new home TV gone off gotta wait 5 days for it foxed broadband keeps dropping NOT GOOD I know we all have teething problems bit this is complete joke

• 
  Rockcliffe Files (@RockcliffeFiles) reported 20 minutes ago from Whitley Bay, England

  Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.

• 
  emma (@ema_neale) reported 27 minutes ago from Sunderland, England

  @virginmedia Thanks for your reset help earlier it worked, unlike waiting 10 hrs for someone to finally respond to me again via WhatsApp. I was told that there were no offers for current customers yet your website states otherwise!

• 
  Andrew Morris💙 (@Andymorris74) reported 31 minutes ago from Mitford, England

  @virginmedia Your whole system is down! No access to telephone No access to broadband No access to website No access to status checker What’s going on???

• 
  LadyDi (@didixon74) reported 36 minutes ago from Ryton, England

  @_ItsLewis18_ @virginmedia I managed to get onto live ch at t and they have done something to fix it. Thank you

• 
  David Pearce (@pearceswan) reported 39 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I don’t understand where you can see my personal information, it merely gives you, what broadband package I’m on what telephone service I’m on and watch TV service sign there are no account details whatsoever

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 42 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Sam (@purplelime) reported 45 minutes ago from South Shields, England

  @virginmedia No, service page still says all services are fine but my landline still not working.

• 
  Gareth Miller (@geemiller71) reported 45 minutes ago from South Shields, England

  @virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???

• 
  Stu (@tenchylad) reported 52 minutes ago from Sunderland, England

  @OliverStanding @virginmedia It's not a great self serve option and poor customer experience. I have an issue trying to remove a service from my current package. Cant be done digitally or remotely. Only via phone which even then very few of the advisors have the levels of authority to amend your package.

• 
  The Geordie Villan (@geordievillan1) reported 52 minutes ago from South Shields, England

  3rd dayin a row on hold to @virginmedia to cancel my TV package and again its over 45mins no answer. Shocking customer service like.

• 
  David Pearce (@pearceswan) reported 53 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you

• 
  Paul Corney (@Corney77) reported 54 minutes ago from Choppington, England

  @virginmedia disgusting customer service once again. No manage to take a call to help fix another problem with our service. Can someone please contact me to help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Wright (@DavidPaintdw) reported 4 minutes ago

  @virginmedia haven’t you just been fined for making it hard to cancel. It’s nearly impossible day 2 still no reply

• 
  charles Ψ (@devilsaviour_) reported 6 minutes ago

  @falterface I had virgin media wifi as a kid that **** was so shite 😭😭😭

• 
  Paul Turner™ (Personal) (@PaulTurner140) reported 9 minutes ago

  @virginmedia @1StaceyBowman Don’t waste your time Stacey. I’ve been waiting four days for a proper interaction with them and have sent four “private messages” as requested. They simply ask you to DM them to keep their atrocious service and your full complaint from public view.

• 
  Bo Duddley (@VallaNils13872) reported 10 minutes ago

  @virginmedia I’m in the unenviable position of having my broadband with virgin and my mobile with O2 I currently have internet cutting out constantly and a phone that can’t get a signal in the backwaters of Cambridge and I pay for this awful service

• 
  Craig (@SimmO73_) reported 13 minutes ago

  Has anyone got Virgin Media’s TV 360 service. Is it any good, as Virgin keeps pushing me to upgrade for free to this from the V6 boxes I have and I’m not sure. #virginmedia

• 
  Neo ✨ (@NeoRobins) reported 16 minutes ago

  @virginmedia are abysmal. After harassing us for weeks by knocking at the door we decided to switch to them. Only to be left without wifi for almost an entire month. And customer service keeps making empty promises, telling us that it’ll be installed the next day.

• 
  Arren Davey (@ArrenDavey) reported 16 minutes ago

  @virginmedia spent 3 hrd online sorting renewal . Virgin rang me daily for 2 wks (while at work). Told them contact them. 3 hours on chat, still wasn’t resolved. raised a complaint. Renewed via link but sent 3 sets of Order docs. Need help

• 
  Luis Alvarez (@alvarezluisf) reported 18 minutes ago

  Does anyone else in Ireland has @VirginMediaIE as their mobile data provider? It's THE WORST service out there! God do I regret switching to Virgin Media, this mistake has cost me money and patience.

• 
  Paul Turner™ (Personal) (@PaulTurner140) reported 23 minutes ago

  @virginmedia I‘ve now been waiting 72hrs for a response. When Might I get a reply / resolution?

• 
  neil holden (@neil131161) reported 23 minutes ago

  Anyone in your establishment care to answer & dare i wish you reply to my messages on webchat or Wassap?? Absolute shambles of a service 🤬 @virginmedia