Virgin Media Outage Report in Blyth, Northumberland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Blyth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blyth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Blyth, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Bedlington, Blyth, Wallsend, Gateshead, North Shields, Blaydon-on-Tyne, South Shields, Jarrow and Hebburn.
City | Problem Type | Report Time |
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Internet | ||
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Wi-fi | ||
Internet | ||
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Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Blyth, England
Latest outage, problems and issue reports in Blyth and nearby locations:
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Tatiana M Newton (@iYogaBody) reported from Whitley Bay, England
@virginmedia it’s simply Disgraceful! As @gmail email user I CAN NOT logging into my own account to check my bill- is it even legal?? After 1 hour of ohone convo with @virginmedia agent my problem is not solved and I’m back in the loop 🔁
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Jacqueline Critchley (@Jacq_Critch) reported from Longbenton, England
@virginmedia @Steven_Smith89 I’ve tried reaching out via the telephone number provided on your website, however despite numerous attempts I have failed to speak to anyone & a fault at your end meant that the line went dead yesterday as I got through... why do you make this so difficult? PLEASE HELP 🙏
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Jeff’s World (@JeffsW0rld) reported from Walker Gate, England
@virginmedia Please sort your complaints team out.... I’ve been promised a resolution numerous times over the last few months and still nothing. what a complete embarrassment they are.
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David Field CBCI (@DavidField1987) reported from Whitley Bay, England
@virginmedia I have had a house move booked for 2 weeks (planned for tomorrow) yet once again you have disconnected my services early at my current address. I’m working from home and your error has once again impacted me and now going to spend my morning again trying to fix!
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David Field CBCI (@DavidField1987) reported from Whitley Bay, England
@virginmedia I have had a house love booked for two weeks (planned for tomorrow) yet once again you have disconnected my services early at my current address. I’m working from home and your error has once again impacted me and I’m going to spend my morning again trying to fix!
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Steven Smith (@Steven_Smith89) reported from Longbenton, England
@virginmedia @panzerfaust81 Any chance we can cancel as your customer service team hang up after waiting an hour on hold? Sick of your dreadful service. Please contact me as this is a joke. Need to leave due to moving home and you make it even harder @Ofcom
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Paul Marshall (@paulm844) reported from Whitley Bay, England
WHEN MY @virginmedia CONTRACT IS UP IM OFF TO SKY. Enough of this ****.
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Karl Ward (@Look_North) reported from Whitley Bay, England
@virginmedia your WiFi and service is a disgrace. Constant outage, hopeless WiFi range, unreachable "support". And now you're putting my bill up? Utter joke.
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Andy Clark (@Andygclark) reported from Wallsend, England
@virginmedia would like to thank you for your customer service. Over 15 years of money from me. 50% price rise. I would like to leave please. No problem. All booked for you. Good bye. Wish I could afford to treat my customers like that.
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Steven Smith (@Steven_Smith89) reported from Newcastle upon Tyne, England
@virginmedia It has been over a week trying to contact you and it’s impossible. The contract needs to end on 04/03/21. Your service makes things 10x harder than any other provider.
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Leslie Brown (@LeslieBrown953) reported from Hebburn, England
@virginmedia Wish virginmedia could do something about all the scam calls, I am an virginmedia customer and we are receiving. Had about 30 scam calls just this last week.
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John Barrass (@john_barrass) reported from Cramlington, England
@virginmedia why can’t I get through on the phone to cancel my broadband ? I’ve also been in the queue for hours in online Chat, ridiculous customer service
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BEYOND VINYL (@beyond_vinyl) reported from Newcastle upon Tyne, England
@vmbusiness @virginmedia my phone and broadband is down (#NewcastleUponTyne city centre) we are in a pandemic and I have nothing else to do so need internet!! Any idea when service will be restored??
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Steven Smith (@Steven_Smith89) reported from Newcastle upon Tyne, England
@virginmedia Your team still do not answer the phone. Constantly on hold and then they hung up on my partner yesterday when she got through. The box will be left outside the address for you to collect because we have been trying to cancel for a week now and it is a joke. #poorcustomerservice
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Chrissie (@chrissielouenid) reported from Newburn, England
@virginmedia poor service strikes again !
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Rob Turnbull (@ITINTERACT2) reported from Newcastle upon Tyne, England
@virginmedia @ChesnoidGaming Virgin , impossible to call with issues but instant reply on Twitter
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Amy McCord (@amymccordx) reported from Hebburn, England
@virginmedia how do you log a complaint? It’s made impossible. Emailed the ceo weeks ago and no response
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Karl Ward (@Look_North) reported from Whitley Bay, England
@virginmedia There are no issues in the region apart from your appalling service.
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graham scott (@nufcscott1968) reported from Dunston, England
@virginmedia is there an outage on the network? Can't make calls and no data connection?
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Mark Wilson (@HebburnCurly) reported from Hebburn, England
@virginmedia Hi, can I add a telephone line to the broadband package that I already have? Looked on your webpage and it’s all bundles with no option to add anything to the service I already purchase
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Harris (@t1mh4rris) reported
@virginmedia I would advice ANYONE to STAY AWAY from VIRGIN MEDIA! Their customer service is the WORST customer service I have EVER experienced!
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dawns (@rank1) reported
@virginmedia No ongoing issues in my area yet my net has gone down upwards of 5 times in 6 hours at random intervals!
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Tim Harris (@t1mh4rris) reported
@virginmedia Even though it’s because YOUR 20 plus year old TiVo box with scart will NOT go in to ANY of todays tv? Well! I will be complaining and going straight to the top! Yet again! This is DISGUSTING customer service from Virgin Media!!!
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Becky Cox (@CoxBeckyc) reported
@virginmedia Just been told that not being able to use our TV box for 6 days until an engineer can come out doesn’t count as loss of service and therefore we won’t be compensated. Is that true?
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A (@rainbowlighta) reported
@virginmedia What will you do to ensure my services will come back. I have now done everything in my power. I am disgusted at the service I have received
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Lewis Cogley (@LDCogley) reported
@virginmedia Yeah no problem I’ll give them a call
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Humyra (@myrax_h) reported
@virginmedia No it still hasn’t arrived yet. And I’m unable to track it!! It was meant to arrive by 31st Dec as it was next day delivery. Please could you help?! It should’ve been here by now
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Danzzig 🤙 (@Danzzig) reported
@virginmedia Keep getting stuck in a huge loop regarding upgrading our hub 3.0 to a hub 4 or hub 5 as our 3.0 isn’t cutting it Wi-Fi range or speed wise - any help seriously appreciated
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dawns (@rank1) reported
@virginmedia Both wired and WiFi go down and the hub reboots itself. Only light showing is red power bar.
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Rob C (@Hexcaliber) reported
@virginmedia I should add when doing a service check it says there are no problems, it only shows the above message after running a check on the hub.