Virgin Media

Virgin Media Outage Report in Blyth, Northumberland, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blyth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blyth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blyth, Northumberland, England 10/08/2025 22:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Blyth, Northumberland, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Whitley Bay, North Shields, Blaydon-on-Tyne, Gateshead, South Shields, Morpeth, Wallsend, Shiremoor, Cramlington and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWhitley Bay Internet
United KingdomNorth Shields Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blyth, England

Latest outage, problems and issue reports in Blyth and nearby locations:

  • mickeywhizz Michael Taylor (@mickeywhizz) reported from Newburn, England

    @virginmedia This has never been suggested before; you’ve been quite happy just to take the money and then hit me with an annual increase way above inflation. I’ve spoken to customer services on a couple of times in the last couple of months, and the offers have been quite frankly insulting.

  • Janthebestmam Janice (@Janthebestmam) reported from Newcastle upon Tyne, England

    @virginmedia its for my broad band service

  • mickeywhizz Michael Taylor (@mickeywhizz) reported from Newburn, England

    @virginmedia Media. I ditched the TV part of the bundle years ago, but am still currently paying £50.99 p/m for 150mb broadband and a phone we never use. Come September, when you increase it by another £3.50 it’ll have gone from £37 in Dec 16 to £54.49 - A ridiculous 47% INCREASE......

  • LeslieBrown953 Leslie Brown (@LeslieBrown953) reported from Hebburn, England

    @virginmedia Disgusted at the speed of my broadband I am receiving. Signal very very slow. Paying for M50 broadband. Feel I am paying over the odds for what I am getting. But I already know your reply. Everything ok our side. Also received that the price is going up #ripoff

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @virginmedia £20 a month 'existing customer' penalty on the best you can offer me Vs the best new customer deal is just too much, afraid that's a cancellation from a 10 years loyal customer. £240 is a lot of money!

  • BevFrankland Bev Frankland (@BevFrankland) reported from South Shields, England

    @virginmedia That's all well and good but you have insisted we update our box or it will not work, your website link is not working, text service and chat not responding and your telephone advisor insists I buy a new service whilst your letter states its free! Not paying more for less!!

  • tenaka66 Paul 'The View' Carver (@tenaka66) reported from Cramlington, England

    @virginmedia poor service

  • Stickings90 Graeme Stickings (@Stickings90) reported from Newcastle upon Tyne, England

    @virginmedia what was my TiVo box meant to be updating. I woke in the night to find it on and the screen saying it was updating software, don't switch off. I rang 151 to find out, but the automatic system said there was an issue and sent a restart pulse 1/2

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @virginmedia Media service. I waited 30 mins to speak to someone, after selecting an electronic option to cancel. "I'm not authorised to cancel". Now back on hold. Virgin has the worst customer service of any company I've interacted with. It's insane.

  • CazzaW CazzaW (@CazzaW) reported from Walker Gate, England

    Cancelled @virginmedia Starplayz subscription as they have no channel number and no app to search for programmes! Crazy and call centre staff don’t understand why this is a problem. Don’t waste £5 a month.

  • ewhittle_ Emily Whittle (@ewhittle_) reported from Walker Gate, England

    The worst part about being an adult is having to do things like talk to the brain dead people behind virgin media

  • TheHamfather Andrew Weatherhead (@TheHamfather) reported from Blyth, England

    @Kasiohead_ @virginmedia I have no advice for you but I would like to add my voice to the fact they are utterly terrible.

  • BevFrankland Bev Frankland (@BevFrankland) reported from South Shields, England

    @virginmedia you write stating have to upgrade to free tivo box & I must contact you 2 arrange. Web site doesn't work, no answer online chat, no answer on text and phone advisor tries to sell me an upgrade. Then email advising price rise in inbox. - total joke!!!

  • neosalad neosalad (@neosalad) reported from Walker Gate, England

    @NatalieeeLoweee @virginmedia I had this issue. Got home from work to watch charity shield #MCILIV after avoiding the score and it was unwatchable because of the sound issues for me so I gave up. Will just watch #motd tonight instead. #nothappy

  • BevFrankland Bev Frankland (@BevFrankland) reported from South Shields, England

    @virginmedia Just send me the new box that You insist I need so that I can get the service I'm paying for

  • ThunderbirdWPC Tracey Ainsley (@ThunderbirdWPC) reported from Whickham, England

    @virginmedia Tried to pm you but won’t let me. Someone coming Wednesday now to sort problem

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @virginmedia Worst customer service I've ever encountered. On multiple occasions over several years. Rudeness and lack of knowledge being the main issues, along with the usual very long hold times.

  • mickeywhizz Michael Taylor (@mickeywhizz) reported from Newburn, England

    @virginmedia Thanks for your help with this, but can you please refrain from using foreign call centres; it is incredibly frustrating trying to explain to someone that you’re unhappy about your bill, who interprets this as a technical problem.......

  • LiamCottam Liam A Cottam (@LiamCottam) reported from Hebburn, England

    @virginmedia Everyone was fine (eventually). The feedback is simple. If I can self serve setting up and managing my account I should be able to self serve cancel.

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @virginmedia can you please advise how I can easily cancel my service ASAP. It's (deliberately) impossible to contact your company by phone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • T0p_Lass Highway Unicorn☯ (@T0p_Lass) reported

    @virginmedia how do I get you to stop calling me every single night? Coz I asked n yous still do? Plz help x

  • JacksFlavour Jack Attridge (@JacksFlavour) reported

    @virginmedia Update: they never bothered to come, so stayed home all afternoon for nothing. 👏

  • kyaambler7 Kya (@kyaambler7) reported

    @virginmedia Hi I’ve checked on here but I having issues - please can you look into this?

  • MinnieM40 Clare Hutchins (@MinnieM40) reported

    @virginmedia unfortunately I've had no TV for the last week (tivo box no longer working), customer service said last week replacement box being sent but still not received?

  • oterwill OT (@oterwill) reported

    @virginmedia It was supposed to be today to “fix it once and for all” I was told…..no sign yet.

  • craig_drake craig drake 🟨🟥 (@craig_drake) reported

    @virginmedia where do I report slow speeds? Your app keeps saying its fine, you promise speeds averaging 213mbps, yet I frequently get 20.

  • Stephentm66 *Scouser Soze (@Stephentm66) reported

    @virginmedia Really ? Issues-An hour on the phone with no answer and constant reminders to check support section on your website which is down.

  • chazjp - (@chazjp) reported

    @virginmedia seriously, why is your internet so shocking. Had daily issues for over a month

  • stellahartuk Stella Hartley (@stellahartuk) reported

    @virginmedia Well that doesn’t work either - completely disillusioned with Virgin Media - clearly customer service is not a priority

  • Loverofcrisps crisp lover (@Loverofcrisps) reported

    @virginmedia cont' also says I need security and asks me the other three digits (by number) I hang up when she asks last to double check the phone number (It was definitely your number). So she rings back asking for last character; I give it her and she says it's wrong. 2/3