Virgin Media Outage Report in Blyth, Northumberland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Blyth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blyth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Blyth, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Jarrow, Gateshead, Newcastle upon Tyne, Wallsend, South Shields, Hebburn, Blyth, Bedlington, North Shields and Blaydon-on-Tyne.
City | Problem Type | Report Time |
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TV | ||
Phone | ||
TV | ||
TV | ||
TV | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blyth, England
Latest outage, problems and issue reports in Blyth and nearby locations:
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Leslie Brown (@LeslieBrown953) reported from Hebburn, England
@virginmedia Wish virginmedia could do something about all the scam calls, I am an virginmedia customer and we are receiving. Had about 30 scam calls just this last week.
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David Field CBCI (@DavidField1987) reported from Whitley Bay, England
@virginmedia I have had a house love booked for two weeks (planned for tomorrow) yet once again you have disconnected my services early at my current address. I’m working from home and your error has once again impacted me and I’m going to spend my morning again trying to fix!
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David Field CBCI (@DavidField1987) reported from Whitley Bay, England
@virginmedia I have had a house move booked for 2 weeks (planned for tomorrow) yet once again you have disconnected my services early at my current address. I’m working from home and your error has once again impacted me and now going to spend my morning again trying to fix!
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Lucy Hedley (@Lucy__Hedley) reported from Newcastle upon Tyne, England
@virginmedia I was told that I would be called back by a manager #lies Now due to further incompetence you have cut off my Internet & phone service. Claiming that I haven't paid a bill when there's a direct debit set up! #diabolical service. I've never been treated so poorly.
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Andy Clark (@Andygclark) reported from Wallsend, England
@virginmedia would like to thank you for your customer service. Over 15 years of money from me. 50% price rise. I would like to leave please. No problem. All booked for you. Good bye. Wish I could afford to treat my customers like that.
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Rob Turnbull (@ITINTERACT2) reported from Newcastle upon Tyne, England
@virginmedia @ChesnoidGaming Virgin , impossible to call with issues but instant reply on Twitter
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Amy McCord (@amymccordx) reported from Hebburn, England
@virginmedia how do you log a complaint? It’s made impossible. Emailed the ceo weeks ago and no response
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Karl Ward (@Look_North) reported from Whitley Bay, England
@virginmedia your WiFi and service is a disgrace. Constant outage, hopeless WiFi range, unreachable "support". And now you're putting my bill up? Utter joke.
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Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England
@virginmedia I have called them twice today still having issues
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Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England
@virginmedia can you explain to me why you tell blatant lies in response to a complaint
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Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England
@virginmedia I seem to be having BB connection issues here!!!
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Tatiana M Newton (@iYogaBody) reported from Whitley Bay, England
@virginmedia it’s simply Disgraceful! As @gmail email user I CAN NOT logging into my own account to check my bill- is it even legal?? After 1 hour of ohone convo with @virginmedia agent my problem is not solved and I’m back in the loop 🔁
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Simon (@goneinsixtysecs) reported from South Shields, England
@virginmedia how can we be made to pay for a service We have not used my usual bill is £122.00 my new bill is £206.19 the charge is for telephone use of £84.14 we have not used the phone in two month I have been on the phone for over an hour and a half getting passed about
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Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England
@virginmedia Its the wifi thats gone down. I am currently using a wired connection.
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Rob Wylie (@RWileECoyote) reported from Whitley Bay, England
@virginmedia hi a few folks on our street keep experiencing drop outs of WiFi signal in the middle of the working week, a few of them have made contact with you but no issues are being found, and you don’t seem to be able to help? but there is clearly an issue?
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Paul Marshall (@paulm844) reported from Whitley Bay, England
WHEN MY @virginmedia CONTRACT IS UP IM OFF TO SKY. Enough of this ****.
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Karl Ward (@Look_North) reported from Whitley Bay, England
@virginmedia There are no issues in the region apart from your appalling service.
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graham scott (@nufcscott1968) reported from Dunston, England
@virginmedia is there an outage on the network? Can't make calls and no data connection?
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Jeff’s World (@JeffsW0rld) reported from Walker Gate, England
@virginmedia Please sort your complaints team out.... I’ve been promised a resolution numerous times over the last few months and still nothing. what a complete embarrassment they are.
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John Barrass (@john_barrass) reported from Cramlington, England
@virginmedia why can’t I get through on the phone to cancel my broadband ? I’ve also been in the queue for hours in online Chat, ridiculous customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Les Chaplin (@LesChaplin) reported from Stoke-on-Trent, England
@McGiff @virginmedia I am having exactly the same problem over roaming charges for a country I’ve not been anywhere near a, appalling service and been told tough pay or they take me to court! At my wits end!
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Ben Dentith 🔰 (@BenDentith0690) reported from Carlton on Trent, England
@bucklandmatthew @virginmedia It’s really poor, I feel like you just spend most of your time going around in circles with them. Status page will say no issue, troubleshoot page says issue and to turn everything off. You do so and it still doesn’t work and you get the same message from the TS again.
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toewad1 (@toewad1) reported from Salford, England
@virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.
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uosqoᴚ ɯı⊥ (@tim_robson_1980) reported from Darlington, England
@virginmedia Absolute joke! After telling them it's not a virgin mobile they said that chat was for faults only and to ring the same premium rate number to speak to someone. Your customer service really is laughable
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Matthew King (@MatthewKing35) reported from Southampton, England
@virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices
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Ben Dentith 🔰 (@BenDentith0690) reported from Carlton on Trent, England
@virginmedia Given that I can access the internet through the TiVo box I’d think the wired connection is ok. This is happening frequently now and there is never an issue shown on the status page but is often an issue when I run the troubleshoot. I’m increasingly fed up with the service.
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Chris (@chrisandobe) reported from Bristol, England
@virginmedia please get the mobile signal better in fishponds Bristol
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James Robert Hedges (@jameshedges4) reported from Newcastle upon Tyne, England
@virginmedia I need someone to contact me immediately as I need to make a serious complaint about service. Completely ready to escalate to higher management as this incompetence of this company is a disgrace
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toewad1 (@toewad1) reported from Salford, England
@virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...
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Ange Turner 🔶 (@AngeTurner816) reported from Penwortham, England
@virginmedia Sorry. I am asking you to tell me what the problem is and what you planing to do about it!