Virgin Media

Virgin Media Outage Report in Blyth, Northumberland, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blyth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blyth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blyth, Northumberland, England 10/30/2025 17:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Blyth, Northumberland, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Gateshead, North Shields, Whitley Bay, Blaydon-on-Tyne, South Shields and Morpeth.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead Internet
United KingdomNorth Shields E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomGateshead TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blyth, England

Latest outage, problems and issue reports in Blyth and nearby locations:

  • EmSatch EmSatch (@EmSatch) reported from South Shields, England

    @virginmedia Continual issues with the credit agreement email not arriving (and yes I checked junk!) It took a webchat and 3 calls to get anywhere near resolving this. Had my dad in his 70s in tears at the stress. I do have to say after almost 2hrs on the phone today we finally 1/

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???

  • liamsholder91 liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia what's going on still nothing no data no phone service nothing sort it out

  • DJLKP LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England

    @virginmedia All on screen instructions followed, waited til I finished work today to check and it still doesn't get past 25% on the "searching for channels" page... Just taken the direct debit for a service which has been broken since 2.12.21...

  • liamsholder91 liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet

  • P25_Fletch Paul fletcher (@P25_Fletch) reported from South Shields, England

    @virginmedia You’s really do make it almost impossible to cancel. I’ve called 5 times over 3 days. Either don’t get transferred or get cut off. Looks like I’ll try by writing a letter….

  • pumbingchap Cameron Ross (@pumbingchap) reported from Newcastle upon Tyne, England

    @virginmedia Well that was a pointless exercise reaching out to yourselves. Just proves once again what a load of rubbish Virgin is…. #virginmedia #garbage #dailymirror

  • DJLKP LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England

    @virginmedia Still down now, can work from Catch Up or my recordings, but nothing live as there are no channels. Drop outs in WiFi too. Not great.

  • SimonBewick Simon Bewick (@SimonBewick) reported from Whitley Bay, England

    Well since complaining on here about @virginmedia and their terrible phone calls last week I’ve had 5 calls in the last three days all trying to sell me the same upgrade. Absolutely this close (fingers mms apart) from cancelling with them completely. FFS sort it out!

  • P25_Fletch Paul fletcher (@P25_Fletch) reported from South Shields, England

    @virginmedia Hi, I’ve tried to call 5 times to cancel services without success. I’m emigrating in January and I’ve no idea how else to try and contact you. Could someone please DM me so I can pass on phone number to receive a call ?

  • DJLKP LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England

    @virginmedia 17 days with no TV service, finally resumed today after another manual restarts at this end. Any chance of a refund of half of this month? That's pretty dire.

  • Look_North Karl Ward (@Look_North) reported from Whitley Bay, England

    @virginmedia I dread clicking that link. I fear being sucked down the rabbit hole of Ai customer service bots where I eventually give up until I'm exasperated by the next monthly bill increase.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @virginmedia Horrific customer service

  • scotty8461 Bob Scott (@scotty8461) reported from Shiremoor, England

    @virginmedia wifi speed is disgustingly slow in NE 27

  • Neil_Rivelino Neil Todd (@Neil_Rivelino) reported from South Shields, England

    @virginmedia my V6 boxes have stopped communicating with each other (in reality downstairs is talking to upstairs but not vice-verse). Anyone who can help?

  • scotty8461 Bob Scott (@scotty8461) reported from Shiremoor, England

    @virginmedia more disgustingly slow speeds in NE27

  • allymcgeorge Alvin TX Fernandez (@allymcgeorge) reported from Whitley Bay, England

    @virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?

  • DJLKP LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England

    @virginmedia Yep. Intermittent service

  • DJLKP LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England

    @virginmedia Can I win a TV service that works (Thursday 2nd Dec it's been off since) , or internet with no huge drop outs please? Or a link that works to fix anything. #AllIWantForChristmasistheserviceipayfor

  • purplelime Sam (@purplelime) reported from South Shields, England

    @virginmedia hi are you having problems in NE34? Our TV has been down since around 10.45am with error code V53. Can’t check service status online as your site appears to be unavailable.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • melodiouscode melodiouscode (@melodiouscode) reported

    @virginmedia As I explained to your colleagues yesterday, being expected to use the forums to get even vaguely acceptable customer service isn't acceptable. I was hung up on by your staff yesterday.

  • sehsmiffy sarah smith (@sehsmiffy) reported

    @virginmedia Yes and each one says there is no issues at all , this is rediculous

  • GoldstoneNick Nick Goldstone 💙💛 (@GoldstoneNick) reported

    @virginmedia I spoke to your customer service team and they ran some checks and couldn’t isolate the fault and said that your engineers team sing off at 6:00pm and so that’s that for tonight… very poor service

  • PlasticFanGeek Plastic Fan (@PlasticFanGeek) reported

    ... I'm still paying my bills on time, in full as if nothing has changed... but the service you ARE meant to be providing me with HAS. Sort it out cockwombles. @virginmedia

  • shaunc2007 Shaun (@shaunc2007) reported

    @virginmedia I can't get through to customer service my WiFi is diabolical I can't access netflix or disney or apps

  • JennyKenmure Jennifer Kenmure (@JennyKenmure) reported

    @virginmedia The chat doesn't help. Is there a number I can call?

  • GoldstoneNick Nick Goldstone 💙💛 (@GoldstoneNick) reported

    @virginmedia why is your signal so poor today? Trying to watch the footie and your television signal is broken!

  • pompeychic1524 Miss peacock (@pompeychic1524) reported

    @virginmedia if only your customer service was as fast. Waited almost 2 hrs on my phone , mainly on hold to sort out a technical problem. After being cut off , then after incompetent operated

  • Raeoxoxo Rae xoxo (@Raeoxoxo) reported

    @virginmedia Thank u.I just want to stop stressing & know there won’t be an issue & cabling/ground port won’t be installed on my new drop kerb tarmac which is 4 disabled access 4 my electric wheelchair access into my disabled parking bay. The neighbours planned cable relocation needs to moved

  • leedetain Lee Detain (@leedetain) reported

    Also @virginmedia the member of staff said he’d call back after an hour to make sure the problem had gone and never called back. So I have to sit on hold for 45 mins again 🙄😴😴