Virgin Media Outage Report in Newcastle upon Tyne, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, South Shields, Hebburn, North Shields, Wallsend, Jarrow, Consett, Chester-le-Street, Blyth and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
-
Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Done that.. hence why calling - your website is crap
-
Jon Lane 🌈 ✊🏿
(@jonlane86) reported
from
Blaydon-on-Tyne, England
Wondering if @virginmedia can explain the service outage I've had in NE21 for the last 3 hours? Having to watch #NFLRedZone on my phone
-
John Lacey
(@schizoid007) reported
from
Gateshead, England
Anybody else's @virginmedia Box absolutely **** when changing channels just goes to a black screen or sound or vice versa?
-
fiona johnson
(@fionajohnson__) reported
from
Newcastle upon Tyne, England
@virginmedia wifi down in NE2 area????
-
James Robert Hedges
(@jameshedges4) reported
from
Walker Gate, England
Have a mountain of work to do and need to be online to do all of it. What a surprise, @virginmedia is down again. What a waste of money
-
Steve Mayne
(@stevemhh) reported
from
Gateshead, England
@virginmedia Nice adverts for your content, shame my recorded delivery complaint about my issue originating in MARCH (after three failed online submissions and pointless texts) has still not been acknowledged,been ignored,treating a customer as a piece of 💩 way to go 👏🏻
-
peter atkinson #FBPE
(@peterat50) reported
from
Whitley Bay, England
@virginmedia you are impossible to deal with !! I’ve been trying to contact you since 4/10 to tell you I’m moving can someone please contact me as i don’t have the life force to waste listening to terrible music whilst on hold
-
Gilbert Corrales
(@samiq) reported
from
Gateshead, England
@virginmedia hey guys is internet down in Gateshead? Lost connection now foe 30min and rebooting the router doesn’t work
-
Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia can someone help with getting a broadband booster
-
John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@virginmedia We have two VM boxes for collection as we have already left your network. Can you please arrange for someone to disconnect and collect them? Thanks in anticipation.
-
Paul Banks - Tenor 🎶🇪🇺
(@paulbanks60) reported
from
South Shields, England
@virginmedia #virginmedia #virginmediadown Is there a problem chaps? Poor poor connection speed in South Tyneside! 😳
-
Deggsy™
(@Deggsytweets) reported
from
Sunderland, England
Anyone else in Sunderland having intermittent problems with @virginmedia broadband? It’s been up & down for ages but it’s getting worse!!
-
peter atkinson #FBPE
(@peterat50) reported
from
Whitley Bay, England
Anyone thinking of dealing with @virginmedia don’t their customer service is woeful . Another hour wasted trying to contact them 😡
-
Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Other than checking the plugs and the cable connections - your light indication service doesn’t work.. it made me run and run and run diagnostics and engineers in 3/4 days isn’t good enough - still didn’t repost any fault even saying the internet wasn’t working.. RUBBISH
-
Graeme Bell
(@GraemeBell_NUFC) reported
from
Newcastle upon Tyne, England
@virginmedia Can I speak to an understanding and reasonable human please? Or do they not exist in your company? I’ve had nothing but trouble from day one and the customer service has been woeful
-
Lee
(@L88HRS) reported
from
Whitley Bay, England
@virginmedia are there network issues in NE29? My wired connections are working fine but WiFi is having none of it on any of our devices!
-
Lee Mayes
(@Mezzy14) reported
from
Ryton, England
@virginmedia broadband is down once again in NE21. How long is this going to go on for? Its now been 2 weeks of issues and from the looks of it im not the only one complaining
-
Les Pigg
(@piggypics) reported
from
Newcastle upon Tyne, England
@virginmedia No but I have now dealt with it via your customer services and asked to remove my mam from virgin sales list. Thanks
-
Rachel MCDonald
(@RachelDMcDonald) reported
from
Sunderland, England
@virginmedia can you check the service status? My internet is not working. Sr4 area. #virginmedia #broadband
-
Ben Banerjee
(@HBP_Surgery_CHS) reported
from
Walker Gate, England
Never ceases to amaze how poor @virginmedia is. Successive errors including appalling dropping out broadband. Now transferring to BT today and they stop internet last night despite specifically saying I wanted no gap in service. Glad to leave after 23 years.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
JB
(@JBoaLdn) reported
@kanengonij @virginmedia Same I'm in London, Internet has been down since yesterday
-
Catherine Jenkins
(@batterseaclarke) reported
@virginmedia any idea when service will be resumed for WiFi? Thanks
-
Pest Control
(@Pestsputtorest) reported
@virginmedia down once again! Worst thing we ever did was going over to you guys, the day I can get out of my contract I'll be gone! I pay for a service you fail to provide. @BBCWatchdog
-
Spikey
(@Spikey60189432) reported
@virginmedia Hope you are fixing the internet quickly. I have work to do. People's computers to fix remotely...
-
Annora Sims
(@AnnoraSims) reported
@virginmedia down again. I'm hoping they don't expect the bill to be paid this month. No service = no payment. Simples! #virginmedia #useless #worstserviceprovider
-
Sherry chandler
(@Schc_metal) reported
@virginmedia is your network down? Cannot connect to WiFi also tried to look on Web page but that's down for maintenance. Get Starr virgin
-
Shane Gillespie
(@ShaneGillespie) reported
What’s going on with @virginmedia can’t log on to the internet and can’t check as websites are down
-
Simon G
(@SglSimon) reported
@virginmedia is a special kind of broken today… I’d almost be impressed if I wasn’t paying for it. #VirginMediaoutage
-
Red Jon
(@RedJon70) reported
@virginmedia can you ensure my WiFi is working. I cant connect. This is an essential service.
-
Aman Dhir
(@AmanDhir20) reported
@johnrobeds @virginmedia Down in midlands too