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Virgin Media

Virgin Media outages and service status in Bedlington, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Bedlington, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 20, 1:38 PM GMT+1.
  • 49% TV (49%)
  • 31% Internet (31%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 3% Phone (3%)

The latest reports from users having issues in Bedlington come from postal codes NE22 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bedlington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bedlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bedlington, England

The most recent Virgin Media outage reports came from the following cities: North Shields, Newcastle upon Tyne, Borough of North Tyneside, Gateshead, Wallsend, South Shields, Blaydon-on-Tyne, Jarrow, and Bedlington.

CityProblem TypeReport Time
North Shields TV 4 hours ago
Newcastle upon Tyne Internet 21 hours ago
Newcastle upon Tyne E-mail 2 days ago
Newcastle upon Tyne Internet 2 days ago
Borough of North Tyneside Internet 3 days ago
Gateshead Wi-fi 3 days ago

Nearby cities with recent reports

Newcastle upon Tyne

12 recent signals

21 hours ago
North Shields

10 recent signals

4 hours ago
South Shields

9 recent signals

6 days ago
Wallsend

7 recent signals

5 days ago
Gateshead

6 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bedlington, England

Latest outage, problems and issue reports in Bedlington and nearby locations:

  • UnicornRunning
    Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England

    @virginmedia Lots of people are complaining about this on the customer forums. We've had very little downtime since the separate router was connected, it's suddenly gone to pot and seems to be a general issue at the moment.

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @virginmedia I was told to log into the Myo2 app to change it myself, but I have been sent no login details and of course if the email address is incorrect it won’t be recognised if I try to register. O2 said we would receive texts with updates on number port timeline but had no communication

  • NETheatreGuide
    NETheatreGuide (@NETheatreGuide) reported from Ryton, England

    @virginmedia You offer the same package to new customers at nearly £20 cheaper so it isn't the lowest price possible, is it? Spoke 18 months ago about signal. Was told it would be looked at if I agreed to renew. Once renewed was told WiFi is not guaranteed so tough.

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newburn, England

    @virginmedia won't even let me over the automated service

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia I'm definitely filein complaint 15 days without no TV and 2 kids is really hard work its either that or I'll go with someone else

  • Slesss_
    JoshSlesser (@Slesss_) reported from South Shields, England

    @virginmedia After speaking to yet another member who stated they couldn’t do anything about it, I said I was going to cancel so I was transferred. The guy I spoke to was for once someone I could understand, he was able to sort my issue out in 10 minutes after being on the phone for 1 hour

  • MJGray1963
    Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England

    @virginmedia Excuses excuses but no resolution how long will it take 2 days since incident raised and waiting for contact back as instructed why would I waste my day calling incompetent people when someone is trying allegedly to sort it Same old crap customer service

  • Neil_Rivelino
    Neil Todd (@Neil_Rivelino) reported from Mitford, England

    @virginmedia We’ve never received a reply and no out of office. My wife has sent a chase last night. Feel really let down by @virginmedia #LetDown #PoorCustomerExperience

  • Stevedey
    Steve Dey (@Stevedey) reported from Newburn, England

    @GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.

  • DJLKP
    LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England

    @virginmedia Yep. Intermittent service

  • Carl_Walsh33
    Carl Walsh (@Carl_Walsh33) reported from Wallsend, England

    @jmstocka @virginmedia Has to be the worst app going. It regularly says this to me despite the 47 step verification

  • RobbyRSSRobot
    Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @virginmedia Any idea when my service will be back? Hub is flashing green. I'm working from home so need it urgently.

  • liamsholder91
    🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia why is my internet not working ne4 8qh please sort it 🙏

  • classicm
    Mike Moody (@classicm) reported from Newcastle upon Tyne, England

    @virginmedia All my tv, broadband and phone services are down. Nobody available from Virgin to help. Done all the usual checks and still off.

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @virginmedia I’ve tried to use the add-on service as being a broadband customer I’m able to download to the O2 app however I cannot sign in as I do not have a mobile number and it will not accept my landline, can you help

  • gaznolan
    Gary Nolan (@gaznolan) reported from Mitford, England

    @virginmedia Ridiculous service from your team in Manilla. Both Joy & Brian telling me I wasn't able to pass security because I couldn't tell them my next bill date as the package/contract is ended even after telling them my normal date and all other DP information

  • shenry1972
    me (@shenry1972) reported from Whitley Bay, England

    @virginmedia I suggest you feed this back to Customer Service as I very much doubt I'm the first customer who's been misinformed on this. The engineer was supposed to be calling about my ongoing intermittent service issues, with both TV and internet.

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @virginmedia can you let me know if are there any problems with landline in the NE34 area? Can’t make or receive calls, not sure how long it’s been this way. Your status page says all services are fine. Thanks.

  • PaulCraig24
    Mr Smoggie (@PaulCraig24) reported from Whitley Bay, England

    @virginmedia my Mam has been trying to sort her mobile out today. As she can’t remember her password or security answer, she has been unable to access her account to cancel it. Can you let me know what she can do?

  • allymcgeorge
    Alvin TX Fernandez (@allymcgeorge) reported from Whitley Bay, England

    @virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JordanPsych_
    Jordan (@JordanPsych_) reported

    @virginmedia why am I still getting issues with your horrid internet? been almost 3 weeks and still no fix yet you're 'aware of the issues'

  • neilontour
    Neil Willett (@neilontour) reported

    @virginmedia i have tried that several times before , i am away until friday and if when i get home its still not working properly i will try again , it happened a couple of months ago and they sent an engineer out, but by the time he arrived the service was working properly

  • guygorillacity
    guygorilla (@guygorillacity) reported

    @Benleo @virginmedia Agree - worst company - taking more than fixed price contract stipulated from an old age pensioner.

  • Luv_Farmers
    Chrissie (@Luv_Farmers) reported

    @Benleo @virginmedia I'm surprised that an investigative journalist even accepted these conditions in the 1st place. VM has an awful reputation for this kind of behaviour which is widely known. Sorry this happened to you but it was to be expected

  • KelvinFavell
    BigK (@KelvinFavell) reported

    @virginmedia is there an issue sending out a 360 upgrade box? Told it takes up to 7 days. It is now 12.

  • kellyj70
    Kelly Turner (@kellyj70) reported

    @virginmedia I am going round in circles. I’ve DM’d you several times and NEVER get a reply. Terrible customer service.

  • swiveleyed24
    Swivel Eyed (@swiveleyed24) reported

    @Benleo @virginmedia I moved to community fibre a couple of years ago. Quarter the cost, faster Internet and better customer service.

  • rwfc236
    Howard Freeman (@rwfc236) reported

    @virginmedia Internet down again, TV Down last week, problems are happening too often to be comfortable, perhaps the time has come to review my provider, there are many companies who chase me, I have resisted so far, but these mounting issues are too much

  • stendec6
    Στενδεκ (@stendec6) reported

    @virginmedia @Benleo Of the 12 companies that Which review, you're the second worst.

  • Merse2506
    John Mercer (@Merse2506) reported

    @virginmedia After a week after transfer I still have no NETFLIX. They said 24 hours a week ago. I am a Kylie fanand have already missed promos and now going to miss the show promoted for the past few weeks. If i miss it i will never trust VM again.