Virgin Media

Virgin Media Outage Report in Bedlington, Northumberland, England

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The latest reports from users having issues in Bedlington come from postal codes NE22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bedlington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bedlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bedlington, Northumberland, England 05/06/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bedlington, Northumberland, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Gateshead, South Shields, Blaydon-on-Tyne, Bedlington, Jarrow, Wallsend, Hebburn, Blyth and North Shields.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bedlington, England

Latest outage, problems and issue reports in Bedlington and nearby locations:

  • julieclayevents Julie Clay (@julieclayevents) reported from Shiremoor, England

    Don’t forget to cancel your @virginmedia @skytv package!!!! #nofootball 😢

  • gazza_d Real Gaz of Trumpton #fbpe (@gazza_d) reported from South Shields, England

    @virginmedia It would help if you read the thread and the attached screenshot. I did email with specific requests under gdpr. That was forwarded within VM and I got a generic dismissive reply which didn't even acknowledge the queries. Further eroding trust in VM

  • TyneTom 𝚃𝚘𝚖 𝙱𝚊𝚒𝚕𝚎𝚢 (@TyneTom) reported from Whitley Bay, England

    @gazza_d @jo2gard @virginmedia They are awful, but the broadband is fast, trick is to never try to communicate with them.

  • barbarafoggo Barbara Foggo (@barbarafoggo) reported from Whitley Bay, England

    @virginmedia I really don’t think you can. Please provide me with an email address for the complaints department. I will write a full and detailed email and if no resolution I will forward my complaint to Ofcom.

  • TaylorBurgen93 Taylor (@TaylorBurgen93) reported from Whitley Bay, England

    @virginmedia your customer service team is about as much use as a chocolate fire guard! Routers not working switch off then back on... it’s broken I can book an engineer for Saturday....

  • panicdragon8779 John Brunton (@panicdragon8779) reported from South Shields, England

    @virginmedia Think I have but any more problems I will give you a yell

  • hilly_1986 Iain Hill (@hilly_1986) reported from South Shields, England

    @virginmedia Say no known issues. Wired is fine but WiFi all over the house is shocking! Tried moving the hub but can only go so far as it’s restricted by the wires.

  • edginggodout Darren Leigh Arkless (@edginggodout) reported from Whitley Bay, England

    @_simonlambert @GECFrost you said it about virgin media. Maybe it’s just me (King in waiting) but when I speak to customer services a “firm” stooge e.g nice but dim wills intercepts the calls to attempt to mentally turn me over. They are sinister AF. Now I’m locked out of iPlayer

  • leewhttngtn Lee Whittington (@leewhttngtn) reported from Hebburn, England

    Never felt so left down by @virginmedia after years of being a loyal customer my bill has increased by £20pm for no extra services when I rang to cancel I was offered £1 discount! To say I was insulted is an understatement, shocking service loyalty counts for nothing!!! Cancelled

  • Ne31phil Phil Robinson (@Ne31phil) reported from Hebburn, England

    @virginmedia disabled relatives who are without a phone for the second time ina month.they have a nurse call system that needs working phone line. No engineer until tomorrow. raised a complaint told some one will call non working phone. If no response complaint closed.

  • ktowers74 Karen Towers (@ktowers74) reported from Whitley Bay, England

    @virginmedia my internet isn't working in NE25, are you having issues in this area 😥

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @virginmedia This lithium service you use is to get people off social media. It obfuscates and is unable to resolve anything. I'll take my chance in the legal system and with independent ombudsman.

  • M_RashidAmin Mohammed Rashid Amin (@M_RashidAmin) reported from South Shields, England

    @vmbusiness I’ve send a direct message. Im absolutely angry and annoyed by the situation today. Worst customer service experience.

  • barbarafoggo Barbara Foggo (@barbarafoggo) reported from Whitley Bay, England

    Wow @virginmedia amazingly poor customer services on many levels. Not your best moment @richardbranson

  • wal_tastic Christopher Walton (@wal_tastic) reported from Wallsend, England

    @virginmedia right how do I going about getting a new router, I've had mine for about 4ys and it keep on dropping signal from phones!!

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @virginmedia Absolutely not, I'm not a customer, plus your service doesn't come this far north anyway

  • 1lynzi1 lynzi owens (@1lynzi1) reported from South Shields, England

    Not sure who I spoke to @virginmedia but gota say she was really helpful. Top customer service 👍

  • ozwaldo1985 Craig Osborne (@ozwaldo1985) reported from Wallsend, England

    @LouisRoss67 Virgin Media box up to 2 and a half minutes tonight, switched to Apple TV and I’m down to about 20 seconds

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @virginmedia Worst customer service from any broadband company. Avoid like the plague.

  • panicdragon8779 John Brunton (@panicdragon8779) reported from South Shields, England

    @virginmedia No problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JonMilner94 Jonathan Milner (@JonMilner94) reported

    @virginmedia I honestly don't recall unless I forgot to write it down in which case is there a way for me to find this out? I signed up through compare the market that then sent me to the virgin website

  • dawiisss Riley/David (@dawiisss) reported

    @virginmedia Can you finally fix your s***, this is starting to get very annoying. The internet keeps on constantly going out. Every flipping day.

  • JamesMorley92 James Russell-Morley (@JamesMorley92) reported

    @virginmedia Absolutely appalled by the situation with our broadband. Have made an online complaint and rang twice and was promised twice a return call within 72 hours which hasn’t happened. Can someone please sort this out ASAP.

  • ohhellomonroe 𝐵𝑒𝒶𝓊𝓉𝒾𝒻𝓊𝓁 • 𝒞𝒽𝒶𝑜𝓈 🌿 (@ohhellomonroe) reported

    @Ianan90 @virginmedia I’m waiting TalkTalk and they’ve been amazing ! Virgin is crap.

  • a_tuts Anna (@a_tuts) reported

    @virginmedia I have called probably 6 times, usually it just says they will reset the router and then it hangs up. Last week I spoke to an engineer who reset it and promised to call back and then never did ...

  • cherryberrylorr Sheridan (@cherryberrylorr) reported

    @virginmedia haven’t sent the correct equipment to start my new package, spend hours on the phone and get nowhere. Installation contractor doesn’t turn up and no communication. Now left without any television and an official complaint doesnt even get you a call back within a week

  • Super_Kaath SuperKaath (@Super_Kaath) reported

    Imagine the stress of moving home during a pandemic whilst just getting THE WORST customer service I've ever received from #virginmedia - 18 hours of calls down, maybe 36 to go for a simple request?

  • cherryberrylorr Sheridan (@cherryberrylorr) reported

    @virginmedia 2 TiVo boxes, I have only got one. No I’m not a new customer I have been with Virgin for many years but wanting to increase my package.

  • jody_green76 Jody Green (@jody_green76) reported

    @virginmedia Today I called and someone else couldn’t help and now waiting for my 3rd Callback but no idea when that will be.

  • a_tuts Anna (@a_tuts) reported

    @virginmedia that doesn't matter. this is now how you treat new customers. You should have actual customer service.