Virgin Media Outage Report in Bedlington, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bedlington come from postal codes NE22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bedlington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bedlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 06: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bedlington, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Whitley Bay, Bedlington, Wallsend, North Shields, South Shields and Borough of North Tyneside.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
TV | |
| Gateshead |
||
| Newcastle upon Tyne |
Internet | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bedlington, England
Latest outage, problems and issue reports in Bedlington and nearby locations:
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Barbara Foggo
(@barbarafoggo) reported
from
Whitley Bay, England
@virginmedia I really don’t think you can. Please provide me with an email address for the complaints department. I will write a full and detailed email and if no resolution I will forward my complaint to Ofcom.
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neosalad
(@neosalad) reported
from
Walker Gate, England
@SundSaeed @virginmedia Engineer booked for Tuesday. Not happy. No football! No @carltonkirby #homeofcycling AND NO xbox @GearsofWar times on Saturday NIGHT. TESTS SAY NO Issues. But there is issues. #NE6
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
from
Newbiggin-by-the-Sea, England
@virginmedia Absolutely not, I'm not a customer, plus your service doesn't come this far north anyway
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Craig Osborne
(@ozwaldo1985) reported
from
Wallsend, England
@LouisRoss67 Virgin Media box up to 2 and a half minutes tonight, switched to Apple TV and I’m down to about 20 seconds
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@virginmedia This lithium service you use is to get people off social media. It obfuscates and is unable to resolve anything. I'll take my chance in the legal system and with independent ombudsman.
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Karen Towers
(@ktowers74) reported
from
Whitley Bay, England
@virginmedia my internet isn't working in NE25, are you having issues in this area 😥
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lynzi owens
(@1lynzi1) reported
from
South Shields, England
Not sure who I spoke to @virginmedia but gota say she was really helpful. Top customer service 👍
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Jonathon Ward
(@Wardixo) reported
from
South Shields, England
Shoutout to @vmbusiness who after 5 days told me to reset my router and have now told me they will simply continue to monitor the problem. No stream until NationWars now where we pray it’s going to be better.
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Iain Hill
(@hilly_1986) reported
from
South Shields, England
@virginmedia Say no known issues. Wired is fine but WiFi all over the house is shocking! Tried moving the hub but can only go so far as it’s restricted by the wires.
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Mohammed Rashid Amin
(@M_RashidAmin) reported
from
South Shields, England
@vmbusiness I’ve send a direct message. Im absolutely angry and annoyed by the situation today. Worst customer service experience.
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Anyone else on @virginmedia getting “To Be Announced” on virtually every channel. Tried rebooting, switching on and off. Strikes me that VM has gone to shit recently. Loads of channels have gone, close to sacking it off.
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@virginmedia Worst customer service from any broadband company. Avoid like the plague.
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Christopher Walton
(@wal_tastic) reported
from
Wallsend, England
@virginmedia right how do I going about getting a new router, I've had mine for about 4ys and it keep on dropping signal from phones!!
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Hot Acid Rhythms
(@trisgallagher) reported
from
Whitley Bay, England
@virginmedia Every single day for the last week my router just turns itself off and starts to update or drops out completely. Paying a lot of money for this service and it just isn’t good enough.
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John Brunton
(@panicdragon8779) reported
from
South Shields, England
@virginmedia No problem
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Phil Robinson
(@Ne31phil) reported
from
Hebburn, England
@virginmedia disabled relatives who are without a phone for the second time ina month.they have a nurse call system that needs working phone line. No engineer until tomorrow. raised a complaint told some one will call non working phone. If no response complaint closed.
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Lee Whittington
(@leewhttngtn) reported
from
Hebburn, England
Never felt so left down by @virginmedia after years of being a loyal customer my bill has increased by £20pm for no extra services when I rang to cancel I was offered £1 discount! To say I was insulted is an understatement, shocking service loyalty counts for nothing!!! Cancelled
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John Brunton
(@panicdragon8779) reported
from
South Shields, England
@virginmedia Think I have but any more problems I will give you a yell
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Taylor
(@TaylorBurgen93) reported
from
Whitley Bay, England
@virginmedia your customer service team is about as much use as a chocolate fire guard! Routers not working switch off then back on... it’s broken I can book an engineer for Saturday....
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Barbara Foggo
(@barbarafoggo) reported
from
Whitley Bay, England
Wow @virginmedia amazingly poor customer services on many levels. Not your best moment @richardbranson
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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B o b W o o t t o n
(@bobwootton) reported
@virginmedia Did full reset on router which enabled me to talk to it via hardwired laptop. Tried entering modem mode again, having again, had to repeat escape procedure. Need help getting working modem mode…
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kalsarikänni
(@9wv1) reported
@virginmedia They obviously listened. Had a call from someone at Virgin who persuaded me to remain a customer and would sort out my issue. Guess what. A week later still no resolution. If people want a decent service go to @skytv
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Wayne
(@waynec40) reported
@virginmedia This is not customer service this is someone sitting behind a pc having fun on Twitter while getting paid. If you care about ya customers trying making contact with them!! Be human!!
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Rkitek Design
(@RkitekDesign) reported
@virginmedia - Been out of internet for the past 6hours.??? Please update on the outage in the UB5 area???
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Craig Johnson
(@jo9252) reported
@LeeHannan1 @virginmedia Awful @virginmedia I urge customers not to use them
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chloe💙
(@chloe943x) reported
@virginmedia I messaged the one who came to my house the other day, the one who stated there was a cable problem outside and he arranged for another engineer to fix that cable. He was able to come round to look at everything again and told me that nothing has been done with the cables.
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Sajad Hussain
(@mustafa1060913) reported
@virginmedia Still having intermittent problems , any ideas on how I can resolve this ? I can’t speak to anyone at this moment as it’s proving very difficult to get technical advice
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Wayne
(@waynec40) reported
@virginmedia I’m not downloading browsers just for this. My phone works just fine for me so@it’s clearly your software. When you decide you wish to be human and make some other arrangement let me know. This just adds to my complaint! 🚿 💩
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Steve
(@Steviegee1157) reported
@virginmedia What an absolute joke , your service is rubbish and your customer service is even worse.
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Matthew Theobald
(@DirtyLyle) reported
@virginmedia Nope. Just said that’s the way it works. If they arranged one today, it would be deleted straight away and I was to call back on Friday morning if the issue was still happening. It’s been happening for about 6 weeks so I’m guessing it’ll still be happening then.