Virgin Media Outage Report in Bedlington, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bedlington come from postal codes NE22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bedlington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bedlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bedlington, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Bedlington, North Shields, Gateshead, Wallsend, Jarrow, Whitley Bay and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Bedlington |
Wi-fi | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| North Shields |
Total Blackout | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bedlington, England
Latest outage, problems and issue reports in Bedlington and nearby locations:
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Steven Smith
(@Steven_Smith89) reported
from
Longbenton, England
@virginmedia @panzerfaust81 Any chance we can cancel as your customer service team hang up after waiting an hour on hold? Sick of your dreadful service. Please contact me as this is a joke. Need to leave due to moving home and you make it even harder @Ofcom
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Karl Ward
(@Look_North) reported
from
Whitley Bay, England
@virginmedia There are no issues in the region apart from your appalling service.
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.💙#FBPPR #FBPE You have no authority here johnson
(@chrismayes) reported
from
Whitley Bay, England
Hey @virginmedia #DontFundGBNews or i terminate my contract with you.
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BEYOND VINYL
(@beyond_vinyl) reported
from
Newcastle upon Tyne, England
@vmbusiness @virginmedia my phone and broadband is down (#NewcastleUponTyne city centre) we are in a pandemic and I have nothing else to do so need internet!! Any idea when service will be restored??
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Martin Avery
(@martin_avery) reported
from
Newcastle upon Tyne, England
@virginmedia are you having problems with your broadband connections in the NE15 area ?, it’s been rubbish over the last few days
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Rob Turnbull
(@ITINTERACT2) reported
from
Newcastle upon Tyne, England
@virginmedia @ChesnoidGaming Virgin , impossible to call with issues but instant reply on Twitter
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Paul
(@Wilbaharris) reported
from
Whitley Bay, England
@virginmedia What an absolute shower of **** your customer services are, goodbye don’t contact me again!
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Jacqueline Critchley
(@Jacq_Critch) reported
from
Longbenton, England
@virginmedia @Steven_Smith89 I’ve tried reaching out via the telephone number provided on your website, however despite numerous attempts I have failed to speak to anyone & a fault at your end meant that the line went dead yesterday as I got through... why do you make this so difficult? PLEASE HELP 🙏
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Tommy Rotten
(@Beardyknave) reported
from
Shiremoor, England
@james_cooney @virginmedia I ended up talking to someone else who gave me the deal I was after straight away, such a **** on. If you're able to do something just do it, I have **** to do.
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Tatiana M Newton
(@iYogaBody) reported
from
Whitley Bay, England
@virginmedia it’s simply Disgraceful! As @gmail email user I CAN NOT logging into my own account to check my bill- is it even legal?? After 1 hour of ohone convo with @virginmedia agent my problem is not solved and I’m back in the loop 🔁
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John Barrass
(@john_barrass) reported
from
Cramlington, England
@virginmedia why can’t I get through on the phone to cancel my broadband ? I’ve also been in the queue for hours in online Chat, ridiculous customer service
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Paul Marshall
(@paulm844) reported
from
Whitley Bay, England
WHEN MY @virginmedia CONTRACT IS UP IM OFF TO SKY. Enough of this ****.
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Chrissie
(@chrissielouenid) reported
from
Newburn, England
@virginmedia poor service strikes again !
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Paul
(@Wilbaharris) reported
from
Whitley Bay, England
@virginmedia broadband constantly disconnects, contacting you via phone is a total waste of time. How do I get this issue sorted?
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Steven Smith
(@Steven_Smith89) reported
from
Newcastle upon Tyne, England
@virginmedia any chance you can reply since your customer service department have just hung up after waiting an hour to get through. So sick of your terrible customer service hence why i want to leave. #virginmedia #poorcustomerservice #cancellation
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Steven Smith
(@Steven_Smith89) reported
from
Newcastle upon Tyne, England
@virginmedia It has been over a week trying to contact you and it’s impossible. The contract needs to end on 04/03/21. Your service makes things 10x harder than any other provider.
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Andy Clark
(@Andygclark) reported
from
Wallsend, England
@virginmedia would like to thank you for your customer service. Over 15 years of money from me. 50% price rise. I would like to leave please. No problem. All booked for you. Good bye. Wish I could afford to treat my customers like that.
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Mark Wilson
(@HebburnCurly) reported
from
Hebburn, England
@virginmedia Hi, can I add a telephone line to the broadband package that I already have? Looked on your webpage and it’s all bundles with no option to add anything to the service I already purchase
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Steven Smith
(@Steven_Smith89) reported
from
Newcastle upon Tyne, England
@virginmedia Your team still do not answer the phone. Constantly on hold and then they hung up on my partner yesterday when she got through. The box will be left outside the address for you to collect because we have been trying to cancel for a week now and it is a joke. #poorcustomerservice
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Karl Ward
(@Look_North) reported
from
Whitley Bay, England
@virginmedia your WiFi and service is a disgrace. Constant outage, hopeless WiFi range, unreachable "support". And now you're putting my bill up? Utter joke.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Travis
(@Travistagram) reported
@ncwatley @virginmedia Hey Nigel. Not sure if this helps, but try posting on the Virgin Media Community. I had the exact same issue that went on for months. The only progress I managed to make was on the community forums as the rest of the customer service channels failed.
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István Vilmos 🏴🇵🇱🇭🇺
(@moldovia) reported
@virginmedia I bought a Ring doorbell and a Ring chime, the chime is supposed to improve the connection to the bell but the connection is still weak. Ring has told me that the problem lays with my router because everything is good at their end. The tp plug ins haven't improved anything either
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Sarah Rosenthal
(@sezicoolcat) reported
@virginmedia Travelodge WiFi is down. Their phone line says they are aware of an outage. My WiFi says connected open but it won't load Travelodge login page. I can't get out to any website
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Sandesh
(@sandeshkuckian) reported
@virginmedia I have been paying for this over a Yr with having to call back again and again, why!? You guys need to resolve your customer service as whn problems are raise again and again they need to become priority without customer having to make it one...
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shubhammishraa
(@shubhamtwits) reported
Hi #virginmedia #virginmediaireland moved home and there is no support to move my virgin media broadband connection. raised a Small World Case Id. 10453996 raised on 21.09.2021 I also had a call with Joe - 29th Oct 2021No support yet. This is very frustrating experience
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István Vilmos 🏴🇵🇱🇭🇺
(@moldovia) reported
@virginmedia Plus I've just explained that I'm sight impaired or doesn't Virgin Media help the disabled and only take their money?
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selihdivad
(@wotsits4lyf) reported
@virginmedia Hi, I’ve submitted a complaint but I keep getting the same generic email response about billing queries trying to close the complaint when it doesn’t actually acknowledge or discuss any of my complaints which weren’t to do with billing.
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Sarah louise
(@sarahlouise2876) reported
@virginmedia Is anyone going to help it’s been like this since Sunday now and still a green screen after waiting over 6 hours to see if it can be sorted as stated on the tv screen.
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C
(@C01645563) reported
@virginmedia @O2 Will that help your service to work without issues now?I cancelled the contract with you few weeks ago and I’m happy and safe now,but you anyway keep following me through my neighbour, he still have contract with VM and he still has problems and ask me for wifi everyday.Dublin 8
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guangmei
(@guangmei) reported
@virginmedia Totally fed up with virginmedia. Signed up for a £23 contract but charged £51. Complaint resolved but still not received credit or refund of monies paid out via DD after repeat calls and web chats. Instead being accused for signing a £51 contract.