Virgin Media Outage Report in Choppington, Northumberland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Choppington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Choppington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Choppington, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, South Shields, Whitley Bay, Bedlington, Wallsend, North Shields and Borough of North Tyneside.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
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| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Choppington, England
Latest outage, problems and issue reports in Choppington and nearby locations:
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@k_faulkner @virginmedia @jimconey I only got offered the new customer deal 20 days into my 30 day notice period after actually quitting! By which point I'd already signed up with someone else
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Ray Spencer MBE
(@rayspencermbe) reported
from
South Shields, England
Stay Healthy Stay Safe -final message from @virginmedia text service. It should read stay patient stay calm. Hopeless service and very slow!! I never thought I say I’d rather just wait on hold for the operator
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Nigel Auchterlounie
(@spleenal) reported
from
Whitley Bay, England
Hi @virginmedia i just had a call He said was from your technical department (We have been having quite a poor service from you over the last few months) He said he had to optimise the router & asked me to go to a site starting w3c Hung up because not a virginsite Was it you?
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Niko
(@NikoSarcevic) reported
from
Newcastle upon Tyne, England
@virginmedia Service page doesn’t indicate anything. I’ve checked all the devices (I only use the wifi no lan cables) and nothing is connected.
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ChrisV2theP™
(@vanderpijpen) reported
from
Wallsend, England
@virginmedia Rubbish! That number is automated said sent signal 2 switch off box and restart didn't happen spend another hr on phone explaining issue 2 4 different advisers!!! Worst service I've ever received complete garbage
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me
(@shenry1972) reported
from
Whitley Bay, England
@virginmedia According to your Customer Service I was informed I was to get a phone call by 5pm on Wednesday. When I rang back on Thursday to complete my order for a replacement box (after being offered a V6 but would have to pay installation) I was told no later than 5pm Friday.
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ChrisV2theP™
(@vanderpijpen) reported
from
Wallsend, England
@virginmedia Through WhatsApp chat lastnight said it was done received email saying added. Checked tonight still not working. Phonecall to your call centre 3 operators still not working now waiting for a technician 2 call me back apparently within 4hrs
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me
(@shenry1972) reported
from
Whitley Bay, England
Why is @virginmedia customer service so unrelentingly bloody awful?? Still no call from an engineer, told replacement TiVo box would come by post for it to come out by courier and get notified of this 20 minutes after the delivery window has started and I was at work 😡
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia service down NE26 PANTS
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Deborah Gibson
(@Deborah24780132) reported
from
Newburn, England
@VirginMediaCorp @virginmedia sort your employees out, two days in a row they have called me and hung up when I asked them to remove my number from your system. Poor customer service !!!!
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ChrisV2theP™
(@vanderpijpen) reported
from
Wallsend, England
@virginmedia Yeah because they couldn't get it to work so my problem was hardly resolved!!!!!!
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
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Mike Yau
(@MikeYau8) reported
from
Newcastle upon Tyne, England
@virginmedia So now moved to @vmbusinesshelp line instead of residential activated yesterday and new router installed with no problems. Tonight 7.19pm internet goes down? 7.45m internet goes down? I am paying significantly more and receiving the same poor line?!?!?
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia Well it said no issues, but all my devices will not connect, rebooted router. Nothing..
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@virginmedia these past few weeks my wifi signal has been absolute dog, I used to be able to get good signal all around the house, now barely get goof signal in my kitchen no more than 10m away from the hub, my TV which is about 2m away only gets 30mbps when my package is 200??
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Trish
(@YummyMummyMo) reported
from
Whitley Bay, England
@kidneydoc101 @virginmedia @virginmedia reply to your customer, and sort out the problem. It's not difficult.
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Niko
(@NikoSarcevic) reported
from
Newcastle upon Tyne, England
@virginmedia I see. It is very unfortunate as I cannot do my work when I’m not online and I also spend more on mobile internet because the service I pay for regularly is simply not there.
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me
(@shenry1972) reported
from
Whitley Bay, England
@virginmedia I suggest you feed this back to Customer Service as I very much doubt I'm the first customer who's been misinformed on this. The engineer was supposed to be calling about my ongoing intermittent service issues, with both TV and internet.
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me
(@shenry1972) reported
from
Whitley Bay, England
@virginmedia Okay so why was I told it would be coming by post in 5 working days and why have I still not had a call from an engineer? Kind of my main issues and you can't blame Yodel for them!!
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me
(@shenry1972) reported
from
Whitley Bay, England
Dear @virginmedia, why is your WiFi so bloody awful? Another day of resetting, rebooting etc etc and it's still **** 😩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DadBodChef
(@DadBodChef) reported
@virginmedia Thank you and what steps are actually being taken please to fix the issue on my account? Perhaps you could DM me, take my details and have a look to save me doing the running around as I have been for 2 months now with no results?
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Lily
(@LyPat2) reported
@virginmedia Thanks for reply. Landline seems to be sorted now thanks to her neighbours…. Not terribly good service from you as she was very worried about it all for ages. Think you sent a diy pack which obviously she was not able to do it herself. You need to think about ALL your customers.
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Ms. Kit
(@lilfatkitten) reported
@Emma97745369 @virginmedia @harminderd82 I’m impressed you found a person to speak to! I went on the Forum who found your tweet for me, it never occurred to me to search for the fault number
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Rob Nichols
(@TheRealRobN) reported
@virginmedia Yesterday it just told me to reboot and wait 23 hours... to see if it improved ! very useful ! Today its currently working, but tends to drop after 3pm. Will Full Fibre help here ?
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Al
(@Al49870764) reported
@virginmedia Where my signature? Doesnt exist. No contracts between us you cant charge me ****. Carry it on i dare you.
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Andrew Collins
(@ajfc27) reported
@virginmedia I'd like to cancel my contract without spending a week on hold. Can you help or can I have the WhatsApp number?
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Claire Ashmore
(@Ashmore2009) reported
@virginmedia The issue is I called on Thursday, was promised a return call in 4 hours - still nothing!!! I tried to call twice on Friday and was cut off twice.I refuse to waste my time yet again!
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Alan Dean
(@alandean1878) reported
@virginmedia We've seen a message that says there is "an issue" in our post code. Which is becoming far too frequent. Never compensated for the loss of service. It's a good job my wife isn't working from home today.
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...
(@eyebeams) reported
@virginmedia I have just tried this and your verification process failed so yet another failure what do you suggest now? I was assured the box would work when sold the SiM and now it doesn’t with the change of network and the solution you are offering is sub optimal so I have no way forward.
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Rob Nichols
(@TheRealRobN) reported
@virginmedia Status page. Did a test told me there was an issue and wait 23 hours, which I thought was an odd amount. I'll check it later