Virgin Media

Virgin Media Outage Report in Choppington, Northumberland, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Choppington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Choppington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Choppington, Northumberland, England 04/16/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Choppington, Northumberland, England

The most recent Virgin Media outage reports came from the following cities: Jarrow, Newcastle upon Tyne, Wallsend, South Shields, Blyth, Bedlington and North Shields.

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City Problem Type Report Time
United KingdomJarrow TV
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne TV
United KingdomWallsend TV
United KingdomNewcastle upon Tyne Total Blackout
United KingdomSouth Shields TV

Community Discussion

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Virgin Media Issues Reports Near Choppington, England

Latest outage, problems and issue reports in Choppington and nearby locations:

  • john_barrass John Barrass (@john_barrass) reported from Cramlington, England

    @virginmedia why can’t I get through on the phone to cancel my broadband ? I’ve also been in the queue for hours in online Chat, ridiculous customer service

  • DavidField1987 David Field CBCI (@DavidField1987) reported from Whitley Bay, England

    @virginmedia I have had a house love booked for two weeks (planned for tomorrow) yet once again you have disconnected my services early at my current address. I’m working from home and your error has once again impacted me and I’m going to spend my morning again trying to fix!

  • RWileECoyote Rob Wylie (@RWileECoyote) reported from Whitley Bay, England

    @virginmedia hi a few folks on our street keep experiencing drop outs of WiFi signal in the middle of the working week, a few of them have made contact with you but no issues are being found, and you don’t seem to be able to help? but there is clearly an issue?

  • Mal_Area Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England

    @virginmedia I have called them twice today still having issues

  • Mal_Area Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England

    @virginmedia Its the wifi thats gone down. I am currently using a wired connection.

  • Look_North Karl Ward (@Look_North) reported from Whitley Bay, England

    @virginmedia your WiFi and service is a disgrace. Constant outage, hopeless WiFi range, unreachable "support". And now you're putting my bill up? Utter joke.

  • goneinsixtysecs Simon (@goneinsixtysecs) reported from South Shields, England

    @virginmedia how can we be made to pay for a service We have not used my usual bill is £122.00 my new bill is £206.19 the charge is for telephone use of £84.14 we have not used the phone in two month I have been on the phone for over an hour and a half getting passed about

  • Andygclark Andy Clark (@Andygclark) reported from Wallsend, England

    @virginmedia would like to thank you for your customer service. Over 15 years of money from me. 50% price rise. I would like to leave please. No problem. All booked for you. Good bye. Wish I could afford to treat my customers like that.

  • DavidField1987 David Field CBCI (@DavidField1987) reported from Whitley Bay, England

    @virginmedia I have had a house move booked for 2 weeks (planned for tomorrow) yet once again you have disconnected my services early at my current address. I’m working from home and your error has once again impacted me and now going to spend my morning again trying to fix!

  • Mal_Area Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England

    @virginmedia Your having a laugh my download speed is 0.03 mbs and its still crap!!!!

  • Look_North Karl Ward (@Look_North) reported from Whitley Bay, England

    @virginmedia There are no issues in the region apart from your appalling service.

  • Mal_Area Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England

    @virginmedia I seem to be having BB connection issues here!!!

  • ITINTERACT2 Rob Turnbull (@ITINTERACT2) reported from Newcastle upon Tyne, England

    @virginmedia @ChesnoidGaming Virgin , impossible to call with issues but instant reply on Twitter

  • JeffsW0rld Jeff’s World (@JeffsW0rld) reported from Walker Gate, England

    @virginmedia Please sort your complaints team out.... I’ve been promised a resolution numerous times over the last few months and still nothing. what a complete embarrassment they are.

  • chrissielouenid Chrissie (@chrissielouenid) reported from Newburn, England

    @virginmedia poor service strikes again !

  • MJGray1963 Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England

    @virginmedia can you explain to me why you tell blatant lies in response to a complaint

  • iYogaBody Tatiana M Newton (@iYogaBody) reported from Whitley Bay, England

    @virginmedia it’s simply Disgraceful! As @gmail email user I CAN NOT logging into my own account to check my bill- is it even legal?? After 1 hour of ohone convo with @virginmedia agent my problem is not solved and I’m back in the loop 🔁

  • Lucy__Hedley Lucy Hedley (@Lucy__Hedley) reported from Newcastle upon Tyne, England

    @virginmedia I was told that I would be called back by a manager #lies Now due to further incompetence you have cut off my Internet & phone service. Claiming that I haven't paid a bill when there's a direct debit set up! #diabolical service. I've never been treated so poorly.

  • beyond_vinyl BEYOND VINYL (@beyond_vinyl) reported from Newcastle upon Tyne, England

    @vmbusiness @virginmedia my phone and broadband is down (#NewcastleUponTyne city centre) we are in a pandemic and I have nothing else to do so need internet!! Any idea when service will be restored??

  • paulm844 Paul Marshall (@paulm844) reported from Whitley Bay, England

    WHEN MY @virginmedia CONTRACT IS UP IM OFF TO SKY. Enough of this ****.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andrew6ger Mr B 🇺🇦 (@andrew6ger) reported

    @virginmedia My BB went down again 16:30 until 18:30. Not sure it’s a good idea having the same BB and Sim provider.

  • HanSolonoid Han Solonoid (@HanSolonoid) reported

    @jasonkneen @virginmedia I accept the challenge. “You need to fix this and fast.” What were you trying to convey?

  • hugo_perry14 Hugo Perry (@hugo_perry14) reported

    @virginmedia Two extended periods of downtime today. Virgin 4g down at the same time. You charge a pretty penny for a service which when works is great but when all connectivity goes is beyond substandard. I hope you think hard and compensate those who have experienced no service.

  • Berkorichard Richard North #FBPE #FBPR (@Berkorichard) reported

    @virginmedia So cancel any price increase as a sign of goodwill to your customers. It’s a win / win scenario

  • Charlie88662254 Charlie Roche (@Charlie88662254) reported

    @virginmedia Hi, I managed to get through to customer support, but because I couldn't give them my account number or landline (because MyVirginMedia is down) the idiot refused to help me and then hung up on me. Is this acceptable to you?

  • jonesy_ni Alan Jones (@jonesy_ni) reported

    @badassscotsman @macavanagh @virginmedia Problem started early this morning so you probably due around £1

  • jasonkneen Jason Kneen (@jasonkneen) reported

    @HanSolonoid @virginmedia I basically doing what I like to call a "Ronseal" tweet which is to say "Exactly what is says on the tin" In this case what I was saying was "You need to fix this and fast". In other words, I was saying I need them to really fix this problem ASAP. I can draw a diagram?

  • danwhatmore20 daaaaaan💪 (@danwhatmore20) reported

    @virginmedia @bt_uk piss all over virgin, everyone leave and join BT 💪 can't go wrong with their service.. EVER

  • Fluttermouse Emma-Louise Smith - Author (@Fluttermouse) reported

    Bad day for @virginmedia. We got a new hub yesterday as ours was faulty. Said new hub has broken ethernet ports, so we can't connect anything via that. Ring Viegin and finally get through, and now they are saying that we can't lodge a complaint and have to pay for a new hub...

  • si458 Si458 (@si458) reported

    @edbaker1965 @virginmedia we was told to reboot our leased line cisco router as it had an uptime of 600days as thats why we had no internet! shocking the service today, it has been horrendous