Virgin Media Outage Report in Skelton and Brotton, Redcar and Cleveland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Skelton and Brotton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Skelton and Brotton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Skelton and Brotton, Redcar and Cleveland, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Saltburn-by-the-Sea and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Hartlepool |
Internet | |
| Hartlepool |
Internet | |
| Saltburn-by-the-Sea |
Internet | |
| Hartlepool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Skelton and Brotton, England
Latest outage, problems and issue reports in Skelton and Brotton and nearby locations:
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cleveland216
(@thenatureboiiii) reported
from
Redcar, England
@Monster_minder @virginmedia That's becos the tivo box is a piece of shit
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul
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Drake
(@LiamMDrake) reported
from
Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia It was WiFi only, service status wasn't showing any issue, as mentioned, it has appeared to of resolved itself now.
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Cj .
(@luis70105) reported
from
Middlesbrough, England
Spend a fortune every month for @virginmedia tv and sky, BT sport and guess what somebody has sold most the games in December to amazon prime , absolutely disgraceful , thanks @virginmedia one unhappy customer. Leaving in the morning , you can count on it. What am I paying for!
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Michael Wicks
(@wicks_michael) reported
from
Middlesbrough, England
@virginmedia I got through Ok! Problem is how long it takes to undertake what seems to be a very simple and straightforward task like removing a TIVO box from your package. You are also way too expensive will be looking at other options shortly 🤔
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@AndyP5693 @ConnorBagan @virginmedia Yeah I checked it, problem in the area, estimated fix by 15:00 💩
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand
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Adam McClelland
(@adam_mcclelland) reported
from
Stainton and Thornton, England
Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!
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Richard Bridge
(@richardbridge1) reported
from
Staithes, England
@virginmedia can you tell me how to set up my TiVo box to allow streaming downloads when I am away from my home network
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James Willson
(@theJamesWillson) reported
from
Hartlepool, England
@virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔
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MickDude (IndiePenDude)
(@MickDude) reported
from
Redcar, England
So my @virginmedia V6 box is sat with an orange light on and no apps work My broadband has gone off about 15 times in the last 2 weeks but the Service Status and online equipment check says everything is fine!!!! AGAIN!! #Rubbish
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Holly, like the tree
(@EnticknapHolly) reported
from
Skelton and Brotton, England
@virginmedia @Virgin_Victoria I was told it would be delivered today. I got the yodel app, which has informed me its tomorrow. Not good, when I actually called up Virgin to cancel my contract. Its not the best way to keep a customer whose on the edge of leaving you.
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Peter
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Wired is fine. Wifi is fine but degrades on the first floor. Never used to be bad so wondering if faulty hub 3 or software change
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia
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Michael Wicks
(@wicks_michael) reported
from
Middlesbrough, England
@virginmedia Yeh had to call customer support not amused no TV, Phone or Broadband in our area. Engineer on route 😡
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently
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𝙼𝚒𝚌𝚑𝚊𝚎𝚕
(@gaussey) reported
from
Redcar, England
@virginmedia it’s a terrible state of affairs when you have to be told by an engineer there’s been an area fault for two weeks and you don’t know what is causing it or how to fix it.
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MickDude (IndiePenDude)
(@MickDude) reported
from
Redcar, England
@virginmedia broadband down again!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PS
(@steeleyp_) reported
@virginmedia @virginmedia the network is having major intermittent issues this morning but your website says everything is fine and that it's isolated to me. This happened last year and it was your fault. Everything is dropping out for 1-2 seconds every few minutes
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Bruce
(@Bruce43454388) reported
@virginmedia Hi Virgin no change, it has got even worse, I want a discount off the bill please. Losing internet connect for 1 - 2 minutes every 5 minutes is not a service I should be paying for.
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B3RTY
(@BADB3RTY) reported
@virginmedia It might be fast but it’s very expensive it might be time too end my 15 years as a customer
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Knoxy
(@knoxylife) reported
@virginmedia so annoyed the the WiFi in my little 2 bed flat is rubbish. I even have TWO extenders and it's still crap. Only moved to you guys in Jan. Nowt but issues.
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Jas
(@Jasg1a) reported
@virginmedia Absolute rubbish service!! Still no installation, dates keep getting rebooked!! Been on going for 6months!!
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Glen bryce
(@glenbryce1) reported
Hey @virginmedia do you mind putting people internet back on (including mine) and fix its rubbish stuff??
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Bruce
(@Bruce43454388) reported
@virginmedia Hi Virgin no change, it has got even worse, I want a discount off the bill please. Losing internet connection for 1 - 2 minutes intermittingly is not a service I should be paying for.
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ALWALEED
(@wa_le777) reported
@Tiennetullett @virginmedia Bruh they support gay how do you expect them to have a good wifi lmao
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Daz 🇬🇧
(@Daz35908513) reported
We are seriously thinking about leaving @virginmedia after over 20 years. I have had a great service but lately there broadband has been appalling. We are trying to work from home but the service in area 22 goes down at around 9am every day in the last few weeks.@richardbranson
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Rhys Whatman
(@RhysWhatman3) reported
Every ******* sunday the wifi is terrible!!!’ SORT IT OUT YOU BUNCH OF *****! i actaully hope you all die from a painful death @virginmedia