Virgin Media Outage Report in Skelton and Brotton, Redcar and Cleveland, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Skelton and Brotton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Skelton and Brotton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (30%)
-
Wi-fi (11%)
-
Total Blackout (10%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Skelton and Brotton, Redcar and Cleveland, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Redcar, Hartlepool and Saltburn-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Redcar |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Skelton and Brotton, England
Latest outage, problems and issue reports in Skelton and Brotton and nearby locations:
-
Matt Greenfield-Westcott
(@WheezyRider44) reported
from
Nunthorpe, England
@virginmedia Is your red button not working again?!?
-
𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
@dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.
-
Sarah-Louise Wilkinson
(@Sarahlw_95) reported
from
New Marske, England
@virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?
-
Shaun Calvert
(@Shaunelious) reported
from
Redcar, England
@virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason
-
𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
@virginmedia @dakotafiction And still website says no issues!!
-
Michelle Coleman
(@stumpy1982) reported
from
Redcar, England
@virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!
-
Shaun Calvert
(@Shaunelious) reported
from
Redcar, England
@virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…
-
Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game
-
𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!
-
𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
@virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!
-
andrea mcdonald
(@AndreaAndymac) reported
from
Redcar, England
@virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.
-
Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙
(@citamo) reported
from
Middlesbrough, England
@virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least it’s better than knowing nothing. Thanks for your help.
-
𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
@DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🤞
-
andrea mcdonald
(@AndreaAndymac) reported
from
Redcar, England
@virginmedia any chance of speaking to a human regarding my television service
-
𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
@PandOminous @virginmedia Same here also TS10, no communication from @virginmedia as to whether it's down to the issues in Roseberry Square, and 3 to 4 network vans at the box, a car went in to it apparently. Even just an eta of when service will be restored would help!
-
𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
@virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!
-
Louise Donaldson
(@Loulameg) reported
from
Stainton and Thornton, England
Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now
-
CDBarnezy
(@cdbarnezy) reported
from
Middlesbrough, England
@vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.
-
andrea mcdonald
(@AndreaAndymac) reported
from
Redcar, England
@virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service
-
Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙
(@citamo) reported
from
Middlesbrough, England
@virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Great Suprendo*
(@Gr8Suprendo) reported
@sport_simon @virginmedia Cancel your direct debit. Watch how fast they get in touch with you then.
-
🌛 Elle
(@__ellee) reported
@virginmedia No. The downstairs internet works but the booster upstairs now doesn't work... Wanna explain how the weather has disconnected my booster from my downstairs cabled box cus I'm listening...
-
Ian1558
(@Ian1603) reported
Even trying to use Twitter via @virginmedia is a joke. Over priced, poor service. I used to love them but now...........
-
Kev
(@Kevd86) reported
@virginmedia not using virgins internet no i can log in via my vodafone mobile data where im told there is no problem in the area and that my super hub is not connected not that it would be when it cant connect to the internet services since it just has a flashing green light
-
Rebecca Holland 🐝
(@Rebecca46768087) reported
@virginmedia What is happening with the internet in the wa11 area. Where on day 4 that where not getting the full service we are paying for im getting really fed up of having no wifi
-
sarah baxter
(@sarahgaryozzy) reported
@virginmedia Are you kidding me! What's the point in having the WhatsApp service when apparently there is nothing that can be achieved on it! Can't speak to technical support, don't appear to get any support and was informed yesterday on WhatsApp by the way
-
Simon Austin
(@sport_simon) reported
The @virginmedia strategy for retaining customers seems to be not to allow them to cancel. Can't cancel online/ via email & they don't answer phone (on hold for 1 hour plus a couple of times) Wrote a letter to address provided on their website and no response to that either.
-
Luke Quinn
(@Quinnaay) reported
@virginmedia are the worst company in the world, Had issues for 6 months and the technical team can’t help and the complaints team just repeat the same copy and paste rubbish telling me to ring technical. How do I get through to a normal human??? #virginmedia
-
Natalie Hewing
(@NatalieHewing) reported
@virginmedia Yes and have rang multiple times over the past year. I logged a complaint only to receive a letter saying theyd book an engineer and replace the hub if needed. I rang to do this and they said i had to pay £25. I already pay £60 for no internet
-
Martin
(@Hmartin1Martin) reported
@virginmedia This is a joke I need to do your work then send you a picture that doesn't help the fault when it is raining heavy that I loose all internet due to sub surface box that floods