Virgin Media

Virgin Media Outage Report in Blyth, Northumberland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Blyth come from postal codes NE24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blyth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blyth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blyth, Northumberland, England 12/11/2024 09:55

December 11: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Blyth, Northumberland, England

The most recent Virgin Media outage reports came from the following cities: South Shields, Newcastle upon Tyne, Gateshead, Jarrow, Wallsend, North Shields, Whitley Bay, Blyth, Hebburn, Bedlington and Newbiggin-by-the-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Shields Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blyth, England

Latest outage, problems and issue reports in Blyth and nearby locations:

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @anemoneproject @virginmedia @virgeinmedia The account is suspended now. I'm going to guess a disgruntled customer!

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    For all the poor sods like me who had nothing but trouble today! #VirginMedia #Virginmediaoutage

  • RockcliffeFiles Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    @danielpwood1 @virginmedia I don’t have a regional accent so am normally easily understood, I’m also very patient, enjoy speaking to the Indian guys about cricket, but tonight it was unprofessional and my near thirty years service to VM in all it’s guises rendered irrelevant

  • ewhittle_ Emily Whittle (@ewhittle_) reported from Walker Gate, England

    The worst part about being an adult is having to do things like talk to the brain dead people behind virgin media

  • RockcliffeFiles Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    @RevDubbleD @virginmedia Absolutely appalling service today. The attitude of the people I dealt with was staggering for a customer centric organisation.

  • RockcliffeFiles Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    @virginmedia It’s difficult to articulate in a tweet but speaking to someone in an offshore contact centre who has a very poor grasp of English is extremely frustrating. There is no malice in this, it’s just a statement of fact, I couldn’t make myself understood, it took 4 calls and 75 mins.

  • CazzaW CazzaW (@CazzaW) reported from Walker Gate, England

    Cancelled @virginmedia Starplayz subscription as they have no channel number and no app to search for programmes! Crazy and call centre staff don’t understand why this is a problem. Don’t waste £5 a month.

  • Stickings90 Graeme Stickings (@Stickings90) reported from Newcastle upon Tyne, England

    @virginmedia what was my TiVo box meant to be updating. I woke in the night to find it on and the screen saying it was updating software, don't switch off. I rang 151 to find out, but the automatic system said there was an issue and sent a restart pulse 1/2

  • jameshedges4 James Robert Hedges (@jameshedges4) reported from Newcastle upon Tyne, England

    @virginmedia No known issues. It’s only wireless speeds. There is no excuse for this, it happens to me almost everyday. I would like to discuss it with someone as I tried at the weekend and was completely fobbed off by your service team. I pay nearly £50 a month and often have to use my 4G

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @virginmedia No sorry I'm meaning the Internet on my virgin mobile phone is slow

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @virginmedia £20 a month 'existing customer' penalty on the best you can offer me Vs the best new customer deal is just too much, afraid that's a cancellation from a 10 years loyal customer. £240 is a lot of money!

  • Stickings90 Graeme Stickings (@Stickings90) reported from Newcastle upon Tyne, England

    @virginmedia I have received from you an incomplete text message regarding changes to Virgin Media Project and Mobile Rescue Tech support, as from 31 August, but does not say what. What are these changes

  • BevFrankland Bev Frankland (@BevFrankland) reported from South Shields, England

    @virginmedia That's all well and good but you have insisted we update our box or it will not work, your website link is not working, text service and chat not responding and your telephone advisor insists I buy a new service whilst your letter states its free! Not paying more for less!!

  • BevFrankland Bev Frankland (@BevFrankland) reported from South Shields, England

    @virginmedia you write stating have to upgrade to free tivo box & I must contact you 2 arrange. Web site doesn't work, no answer online chat, no answer on text and phone advisor tries to sell me an upgrade. Then email advising price rise in inbox. - total joke!!!

  • TheToon1892 ⓃⓊⒻⒸ ①⑧⑨② (@TheToon1892) reported from Whitley Bay, England

    @virginmedia @VasBlackwood It could be your staff need training in how to offer professional customer service.... Most haven't got a clue

  • Clarquey Simon Clark (@Clarquey) reported from Walker Gate, England

    Hi @virginmedia. Trying to call, text, WhatsApp my wife today attempting to sort out our children etc and completely unable to. My contract has just been increased. Pretty shocking service and I'm paying more! I would expect some compensation at the very least 😡 #VirginOutage

  • amymccordx Amy McCord (@amymccordx) reported from South Shields, England

    @virginmedia I was speaking with an agent an hour ago due to an issues with WiFi. They said they’d 100% ring me back in 30 mins as we did a hard reset of the booster. It’s been another 30 mins since then and no one has called. #notmyday

  • TheHamfather Andrew Weatherhead (@TheHamfather) reported from Blyth, England

    @Kasiohead_ @virginmedia I have no advice for you but I would like to add my voice to the fact they are utterly terrible.

  • d_n_g_x 𝑫𝒂𝒏𝒊𝒆𝒍𝒍𝒆🐸 (@d_n_g_x) reported from Newcastle upon Tyne, England

    @virginmedia It was @Stacey_MW_WL with the problem

  • BevFrankland Bev Frankland (@BevFrankland) reported from South Shields, England

    @virginmedia Just send me the new box that You insist I need so that I can get the service I'm paying for

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MekeWhy krispy (@MekeWhy) reported

    @virginmedia I can’t login or restart password

  • DonnaGalbraith6 Donna Galbraith (@DonnaGalbraith6) reported

    @virginmedia @HunterJay67 Stop replying with contact numbers where people can’t actually get through to or have to spend hours on hold, come on Virgin, treat your customers with a bit more respect

  • Saralimback Sara Venn (@Saralimback) reported from Bristol, England

    Hi @virginmedia we are trying to get hold of someone to cancel our internet/tv with you but it seems impossible. Please advise. @AndyVenn1

  • clayton_hatch Louise Clayton-Hatch (@clayton_hatch) reported

    @virginmedia I've been trying to fix this since OCTOBER. NOT acceptable. All I'm asking you to do is fix the cable in place in a safe manner. What has been put in place is bordering on dangerous and the process of dealing with VM to get it sorted has been nothing short of shocking & negligent

  • DeanCPearson DIIPRO (@DeanCPearson) reported

    @virginmedia Where do I register a loss of service? No broadband/TV in BD16, but status checker says no issues. #virginmedia

  • Cartmarc674 Marc carter (@Cartmarc674) reported

    @virginmedia I have spent 10 months trying to contact VM re billing issues. Have tried every means available, but no joy. On 3rd Jan.21. Eventually Laura Hackett rang, VM Executive Team. We agreed a new contract but no confirmation. I am now in arrears! HELP!

  • GSP18 ShowBIZ (@GSP18) reported

    @Fut_Berg @virginmedia Mine keeps dropping completely at night, no idea why. Can't get through to anyone in the place. Useless customer service

  • DonnaGalbraith6 Donna Galbraith (@DonnaGalbraith6) reported

    @virginmedia please enlighten me on how I cancel my account, you never answer the phone, online help only responds to certain words, and of course none help, you can’t cancel account via the app. And you want 30 days notice ! What a joke being trying for months to get thorough.

  • IJohnson_TNF Ian (@IJohnson_TNF) reported

    Wtf is happening @virginmedia, I'm only getting 20Mbps when I pay for over 200

  • Mark_the_man_89 Mark (@Mark_the_man_89) reported

    @virginmedia That error just shows connected devices with low wifi signal which I know they are but why is it showing this all of a sudden in browser. Have you updated it and this is a bug