Virgin Media outages and service status in Sacriston, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sacriston, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Sep 6, 3:46 PM GMT+1.
- Internet (56%)
- Wi-fi (17%)
- E-mail (11%)
- TV (11%)
- Total Blackout (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sacriston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sacriston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sacriston, England
The most recent Virgin Media outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Sunderland, Wallsend, Consett, and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Internet | 3 days ago |
|
Gateshead
|
3 days ago | |
|
Newcastle upon Tyne
|
Internet | 4 days ago |
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Newcastle upon Tyne
|
5 days ago | |
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Newcastle upon Tyne
|
Total Blackout | 11 days ago |
|
Gateshead
|
Wi-fi | 12 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Sacriston, England
Latest outage, problems and issue reports in Sacriston and nearby locations:
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Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England@virginmedia Excuses excuses but no resolution how long will it take 2 days since incident raised and waiting for contact back as instructed why would I waste my day calling incompetent people when someone is trying allegedly to sort it Same old crap customer service
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Stu (@tenchylad) reported from Sunderland, England@OliverStanding @virginmedia It's not a great self serve option and poor customer experience. I have an issue trying to remove a service from my current package. Cant be done digitally or remotely. Only via phone which even then very few of the advisors have the levels of authority to amend your package.
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David (@Dave_is_Elvis) reported from Boldon Colliery, England@virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?
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Bella (@SharBella72) reported from Sunderland, England@virginmedia internet is down, again in Sunderland area.
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Sandy 🏳️🌈🏴🇬🇧🇪🇺🌍☮️ (@SandyMcWatson) reported from Newburn, England@virginmedia Yes. There is a known issue in my area but no "explanation". It's states the fix estimate is 3pm. That's almost a whole day's salary.
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Steve Walls (@StevieWalls) reported from Chester-le-Street, England“You don’t need to be there, we can do the cable work outside no problem” That translated into a card through the door saying “Sorry we missed you” and the work not being done. Don’t really understand that one @virginmedia
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Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@virginmedia Any idea when my service will be back? Hub is flashing green. I'm working from home so need it urgently.
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𝕭𝖎𝖌 M𝖆𝖗𝖐𝖇𝖔𝖜𝖘𝖐𝖎 (@Markticus) reported from Consett, EnglandIncredibly stressful and poor customer service from @virginmedia, Not adhering to T+Cs. Agent lying on phone to me. not allowing complaints and just blatantly lying Absolutely disgusted
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Pete Irving (@ZicoPete) reported from Sunderland, England@virginmedia No, tried 3 times on hold for 20 minutes then cut off by agents without saying a word. After checking other responses I can see this has been the issue either other customers.
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, EnglandAin't happy with @virginmedia cancelled the TV months ago and yous are still charging me for it only just noticed just checking on the bill online now this isn't the first its the second wtf man really i have phone and broadband I'm want out keep the money you've taken 🤬
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Phil Byrne (@Chickawacka) reported from Gateshead, England@virginmedia why am I having daily and sometimes multiple outages with your broadband service? Checked service status which always says everything is fine. It's so fine I need to switch off WiFi on my devices and use 4G. Thoughts welcome.
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Keith Dawson (@KeithRwc) reported from Washington, EnglandLooks like @virginmedia are again trying to take Netflix payment that should already be included in my Volt. This is disgusting behaviour having already spoke to them previously!! Anyone else having similar issues?
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Nicola (@modelnicola) reported from Peterlee, England@VirginMediaCorp @virginmedia paperwork completed by my other half for court. Not a single follow up from Virgin. Please RT what a shambles this company and their contractors are. Accepted fault for damage at the time but won't pay up for repairs. Spread the word. Retweet this!
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Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia M125, it’s terrible, it’s always going down, if we are both wfh we need to turn any devices off to be able to use our work laptops
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Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England@virginmedia There is no webmail to log on says try later - for 5 weeks Absolute shocking service
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Barry Cook (@Townendtopman) reported from Sunderland, EnglandHa ha @virginmedia it’s gone off again. This is twice since dinner time where it’s just randomly turned itself off. #annoying and yes it’s saying there’s nothing wrong with the service in my area. So why does it turn itself off ffs
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Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England@virginmedia Customer service non existant
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Steph. (@stephwales_) reported from Gateshead, England@virginmedia That was the original issue, the main thing outside was flooded and corroded (affecting 6 customers in street), so the network team I think came and fixed that, we've had 1 week of working service until today.
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ChrisV2theP™ (@vanderpijpen) reported from Wallsend, England@virginmedia Rubbish! That number is automated said sent signal 2 switch off box and restart didn't happen spend another hr on phone explaining issue 2 4 different advisers!!! Worst service I've ever received complete garbage
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Steve Dey (@Stevedey) reported from Newburn, England@GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Davies (@daviesa02) reported@virginmedia an engineer visited over the weekend to install my broadband, but the external work wasn’t finished. CS booked another engineer for today, but they don’t need them anymore because the roadworks are is being completed today. £25 to cancel myself, can this be sorted?
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Stephen Maddock (@stephenm68) reported@alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.
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Cass 🍊 (@DannyCass1) reported@charlieldrv @SkyHelpTeam If you can move to Virgin Media. Never had a problem and always turn out rapid for the few repairs I’ve needed.
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Chris Howarth (@ChrisHo67643471) reportedAnyone else have issues with virgin media? God awful customer service
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Caz (@caz_fizz) reported@MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.
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william (@william27504693) reported@LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result
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Kev Crane (@KevCrane41) reported@BonesE78 @virginmedia I have the same reply, I've sent them a dozen messages, including photos and videos of the streaming box not working but my Alexa still able to say date and time. Not interested, just saying I have to call them from my landline, I don't have one. The service is pathetic.
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Virgin Media News (@VirginMediaNews) reportedA persistent hum is keeping families awake at night in Clondalkin. Residents living near the Echelon data centre have complained of broken sleep and frustration, with the EPA instructing the company to investigate the source of the noise and measures to reduce it. More on Virgin Media PLAY.
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Lifes MIS-Takes (@alan_reddish) reported@virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours
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mmhmm (@xhatne) reported@Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.