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Virgin Media

Virgin Media outages and service status in Sacriston, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Sacriston, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 12, 10:12 PM GMT+1.
  • 61% Internet (61%)
  • 15% TV (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sacriston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sacriston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at Virgin Media

Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sacriston, England

The most recent Virgin Media outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Wallsend, Jarrow, Sunderland, Blaydon-on-Tyne, Washington, Durham, Chester-le-Street, and Seaham.

CityProblem TypeReport Time
Gateshead Internet 2 days ago
Gateshead TV 3 days ago
Newcastle upon Tyne Internet 4 days ago
Newcastle upon Tyne TV 4 days ago
Wallsend TV 6 days ago
Newcastle upon Tyne TV 7 days ago

Nearby cities with recent reports

Newcastle upon Tyne

4 recent signals

4 days ago
Gateshead

2 recent signals

2 days ago
Wallsend

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sacriston, England

Latest outage, problems and issue reports in Sacriston and nearby locations:

  • WarrenBaister
    Warren Baister 🇬🇧 (@WarrenBaister) reported from Sunderland Bridge, England

    @virginmedia There isn’t any reported problems in my area but mine is very ‘hit and miss’ at the moment. I’ll go for periods where nothing will upload/download at all

  • CazzaW
    CazzaW (@CazzaW) reported from Walker Gate, England

    Wakey wakey @virginmedia shoddy service not to update a LOT of the UK on broadband problems

  • pauljacques83
    Paul Jacques (@pauljacques83) reported from Sunderland Bridge, England

    Been in my new house 13 day and for the third time tomorrow I have a @virginmedia technician coming out to 'fix' my wifi. Fingers crossed this one actually takes and it's third time's the charm

  • pumbingchap
    Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England

    @virginmedia Thanks for your reply. I’ve done all that’s recommended. Logged complaints, customer service can’t help, I’m still awaiting a supervisor to contact…

  • Carl_Walsh33
    Carl Walsh (@Carl_Walsh33) reported from Wallsend, England

    @virginmedia Just realised this is the first post in a year!! Had your broadband gone down?

  • MikeYau8
    Mike Yau (@MikeYau8) reported from Newcastle upon Tyne, England

    @virginmedia So now moved to @vmbusinesshelp line instead of residential activated yesterday and new router installed with no problems. Tonight 7.19pm internet goes down? 7.45m internet goes down? I am paying significantly more and receiving the same poor line?!?!?

  • maxinetennet74
    Maxine Tennet (@maxinetennet74) reported from Walker Gate, England

    What will it take for @virginmedia to actually sort out an account after a bereavement??? 3 months later, endless calls and empty promises. Continued anxiety and distress for an elderly woman is not the bereavement service I’d expect. Appalling.

  • pearceswan
    David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England

    @virginmedia I’m on phone to VCC,29 mins,line being SPOOFED,GETTING SCAM CALLS, daily,,advisor just cut me off,am vulnerable customer,disabled,agent not understand,what I. Talk about,amazing naff service 23 years a customer

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @virginmedia If there is any tools that you can suggest I use to solve my issue it will be greatly appreciated, I don’t mean to mean in your position but I just would like to know exactly what you can do SHAW at the end of the day I’m assuming you’re going to tell me to go to technical help

  • TheFraserPorter
    Fraser Porter (@TheFraserPorter) reported from Newcastle upon Tyne, England

    @virginmedia twice in 2 months that my hub 5 has completely gone down with a flashing red light and won’t work, I’ve had to book a technician for it both times. Costs too much for this to keep happening!

  • clairekitty12
    claire🐱🐾🐾 (@clairekitty12) reported from Gateshead, England

    @virginmedia But do you understand that this is a problem in my area you were aware of ! Said it would be fixed but it hasen't ? It just needs reporting i don't need a tech to my house i beed it to the area

  • vitosauras
    🦦 Helen (@vitosauras) reported from Gateshead, England

    You lot need to sort yourselves out, Internet going down around midnight for the past few days yet you charge the earth @virginmedia

  • Deggsytweets
    Deggsy™ (@Deggsytweets) reported from Sunderland, England

    @BurnleyJo @virginmedia Yea they’ve got issues with certain channels

  • pumbingchap
    Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England

    @virginmedia Does anyone from your customer care actually ring you back? My newly installed so called fast WiFi has not worked correctly since install… Terrible product….

  • clairekitty12
    claire🐱🐾🐾 (@clairekitty12) reported from Gateshead, England

    @virginmedia I would like to know how my broadband and tv are still broken after the outage ? It saying theres a connection issue on both broadband and tv . Tv error c139 ...i dont understand why my fault cant be logged as the origanal not being fixed

  • ScottN1504
    Scott Noble (@ScottN1504) reported from Newcastle upon Tyne, England

    Has anyone ever sent anything back to virgin media before? Need some help if possible

  • NikoSarcevic
    Niko (@NikoSarcevic) reported from Newcastle upon Tyne, England

    @virginmedia I see. It is very unfortunate as I cannot do my work when I’m not online and I also spend more on mobile internet because the service I pay for regularly is simply not there.

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England

    @virginmedia M125, it’s terrible, it’s always going down, if we are both wfh we need to turn any devices off to be able to use our work laptops

  • MJGray1963
    Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England

    @virginmedia There is no webmail to log on says try later - for 5 weeks Absolute shocking service

  • MJGray1963
    Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England

    @virginmedia Why can't you just deal with by dm and resolve the issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • maqa40939179091
    Alexander Stone (@maqa40939179091) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

  • GrangeAdele
    Adele Grange (@GrangeAdele) reported

    @virginmedia @CLangley16 @virginmedia I’m the same, this has been on and off now for weeks! I pay a fortune each month and never get a week where there is no issue. I was supposed to get a discount before and it was never processed off of my monthly bill

  • jedbee_2021
    🍉 (@jedbee_2021) reported

    @virginmedia down sort it out please No Internet means I can’t do no work and no work means I won’t get paid !!

  • epwhamilton
    Edward Hamilton (@epwhamilton) reported

    @virginmedia I was specifically told yesterday that there is a problem in the area and to expect it fixed by 5.08. I still have no internet, and the outage is still not acknowledged on the website so I can't check on progress. Oh, and you're not responding to my DMs 😡

  • goldywankanobi
    mark goldthrope (@goldywankanobi) reported

    @robhjones @virginmedia Worst company ever cost me £300 to cancel a very **** service get out while you can

  • BillPayerq4
    Bill Payer (@BillPayerq4) reported

    @virginmedia why is it every time we get a bit of heavy rain, the broadband goes down?

  • ailleanach
    duhnah with a gh (@ailleanach) reported

    I've been trying to cancel my virgin media wifi for over a month and surely it's illegal at this stage to only be able to cancel something over the phone sweet JESUS

  • CS_Hants
    South Coast Commuter (@CS_Hants) reported

    @virginmedia May I remove it then? It’s ugly, VM never mentioned I would need it when you sold me the service and you didn’t get my permission to stick it on my house! Will happily send it back to you! Have no intention of ever using @virginmedia ever again!

  • HarryMonk69535
    Harry Monk (@HarryMonk69535) reported

    @virginmedia what’s happened to the app ffs can’t sign in

  • The_real_Jambo_
    Jambo (@The_real_Jambo_) reported

    @virginmedia Had no TV service since Monday, not going to be able to watch the Scotland tonight, I am beyond angry. Everytime I try to book an engineer visit I am told to wait 24hrs, its been 6 days.