Virgin Media outages and service status in Sacriston, England

Problems in the last 24 hours in Sacriston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sacriston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sacriston, England

The most recent Virgin Media outage reports came from the following cities: Gateshead, Consett, Newcastle upon Tyne, Jarrow, Sunderland, Washington, and Wallsend.

City	Problem Type	Report Time
Gateshead	Internet	1 day ago
Consett	Wi-fi	2 days ago
Newcastle upon Tyne	Internet	4 days ago
Gateshead	Internet	6 days ago
Newcastle upon Tyne	Wi-fi	6 days ago
Newcastle upon Tyne	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sacriston, England

Latest outage, problems and issue reports in Sacriston and nearby locations:

• 
  Chris Higham (@rl_chris_higham) reported 2 minutes ago from Newcastle upon Tyne, England

  @k_faulkner @virginmedia @jimconey I only got offered the new customer deal 20 days into my 30 day notice period after actually quitting! By which point I'd already signed up with someone else

• 
  Cameron Ross (@pumbingchap) reported 7 minutes ago from Sunderland Bridge, England

  @virginmedia Does anyone from your customer care actually ring you back? My newly installed so called fast WiFi has not worked correctly since install… Terrible product….

• 
  Carl Walsh (@Carl_Walsh33) reported 8 minutes ago from Wallsend, England

  @virginmedia Everything was working fine till 13.20 and areas started going off but come 14.00 its gone completely. Think loads of folks BrobbeyBand is down

• 
  David Pearce (@pearceswan) reported 12 minutes ago from Newcastle upon Tyne, England

  @virginmedia If there is any tools that you can suggest I use to solve my issue it will be greatly appreciated, I don’t mean to mean in your position but I just would like to know exactly what you can do SHAW at the end of the day I’m assuming you’re going to tell me to go to technical help

• 
  Barry Cook (@Townendtopman) reported 13 minutes ago from Sunderland, England

  @virginmedia Yeah I know that but we are paying for the fastest speed and when it eventually works we don’t get nowhere near that speed. Considering how many times I have to reset the router we don’t get a full service. Just wanted it sorting out

• 
  ChrisV2theP™ (@vanderpijpen) reported 15 minutes ago from Wallsend, England

  @virginmedia Rubbish! That number is automated said sent signal 2 switch off box and restart didn't happen spend another hr on phone explaining issue 2 4 different advisers!!! Worst service I've ever received complete garbage

• 
  emma (@ema_neale) reported 15 minutes ago from Sunderland, England

  @virginmedia Thanks for your reset help earlier it worked, unlike waiting 10 hrs for someone to finally respond to me again via WhatsApp. I was told that there were no offers for current customers yet your website states otherwise!

• 
  Phil Byrne (@Chickawacka) reported 24 minutes ago from Gateshead, England

  @virginmedia why am I having daily and sometimes multiple outages with your broadband service? Checked service status which always says everything is fine. It's so fine I need to switch off WiFi on my devices and use 4G. Thoughts welcome.

• 
  Sandy 🏳️‍🌈🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺🌍☮️ (@SandyMcWatson) reported 26 minutes ago from Newburn, England

  @virginmedia Yes. There is a known issue in my area but no "explanation". It's states the fix estimate is 3pm. That's almost a whole day's salary.

• 
  Pete Irving (@ZicoPete) reported 30 minutes ago from Sunderland, England

  On hold with @virginmedia for 20 minutes then they decided to cut my call.. great service. 👍

• 
  Barry Cook (@Townendtopman) reported 34 minutes ago from Sunderland, England

  @virginmedia It says there’s no issues in my area. So why does my internet keep going off. If it works it’s very rarely high or if it is it’s only for a short time. Then goes off and gives low readings. I’ve reset it and unplugged it from mains etc and still it’s on and off. Annoying

• 
  Carl Walsh (@Carl_Walsh33) reported 37 minutes ago from Wallsend, England

  @jmstocka @virginmedia Has to be the worst app going. It regularly says this to me despite the 47 step verification

• 
  Michael Gray 💙 (@MJGray1963) reported 38 minutes ago from Newcastle upon Tyne, England

  @virginmedia No customer service just ignore customers

• 
  liam sholder (@liamsholder91) reported 38 minutes ago from Newcastle upon Tyne, England

  @virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet

• 
  Deggsy™ (@Deggsytweets) reported 43 minutes ago from Sunderland, England

  @BurnleyJo @virginmedia Yea they’ve got issues with certain channels

• 
  NETheatreGuide (@NETheatreGuide) reported 43 minutes ago from Ryton, England

  @virginmedia You offer the same package to new customers at nearly £20 cheaper so it isn't the lowest price possible, is it? Spoke 18 months ago about signal. Was told it would be looked at if I agreed to renew. Once renewed was told WiFi is not guaranteed so tough.

• 
  Michael Gray 💙 (@MJGray1963) reported 44 minutes ago from Newcastle upon Tyne, England

  @virginmedia Why can't you just deal with by dm and resolve the issue

• 
  Iinton Smith (@lintoniosmythe) reported 46 minutes ago from Chester-le-Street, England

  @virginmedia your call centre is an absolute joke. No one deals with problems and just transfers to a different department who hang up

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 56 minutes ago from Newcastle upon Tyne, England

  @virginmedia Any idea when my service will be back? Hub is flashing green. I'm working from home so need it urgently.

• 
  Barry Cook (@Townendtopman) reported 56 minutes ago from Sunderland, England

  Ha ha @virginmedia it’s gone off again. This is twice since dinner time where it’s just randomly turned itself off. #annoying and yes it’s saying there’s nothing wrong with the service in my area. So why does it turn itself off ffs

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam 🇮🇪🇪🇺 (@AdamED98) reported 7 minutes ago

  Someone slap me across the face & ask me why I chose Virgin Media when setting up my broadband? Modem randomly offline for two days now, no explanation & someone won’t be out until Tuesday to fix it? That’s 5 days of no WiFi & TV. That’s 5 days they’re not getting on my next bill

• 
  Dan Murfitt (@danmurf) reported 7 minutes ago

  @virginmedia I can’t seem to watch any of the Sky Sports+ channels. Can see others have the same problem too. When will this be fixed? Thanks

• 
  Dan Robinson (@TheDanRobinson) reported 7 minutes ago

  Virgin Media outage - no broadband or TV service, at least not where I live in ST Alban's.

• 
  Cruffers (@Cruffers) reported 9 minutes ago

  @virginmedia No you can’t log on in that way. I’ve tried it. And we shouldn’t have to when we’ve paid for the service. Very poor.

• 
  KevJ (@KevvyJ63) reported 11 minutes ago

  This is a set ‘bot’ message that just replaces the name each time….. if @virginmedia can ‘bot’ people and respond ‘so quickly’, why’s it taken a WEEK to sort the same issues as last weekend. Shite service that we’re paying top dollar for!!

• 
  Dai boy (@Daibish79) reported 11 minutes ago

  the red button on Virgin doesn't work on Sky Football. Only seen the first 10 seconds of the Swansea/Stoke game before it went off and it hasn't come back. @virginmedia

• 
  craig (@craigy1977) reported 11 minutes ago

  @virginmedia hi , this new 360 software and remote are absolutely **** !!! Should never of got pushed into it by your company!!! The remote is rubbish and cheaply made for a £100 a month package im paying for!!!! Crap so get it fixed

• 
  Mike Cook (@utarg) reported 13 minutes ago

  @virginmedia @SkySports explain why I am paying for red button service to watch matches and the service is not working....

• 
  Paul (@JayDillinger123) reported 13 minutes ago

  Shocking service again from @VirginMedia who fail to provide access to Sky Sports Plus on the opening day of the EFL season. I was looking forward to watching Derby County. Seems you don't get what you pay for. #dcfc #dcfcfans

• 
  PD1882 (@PD1_8_8_2) reported 20 minutes ago

  @JohnDuncombe4 @virginmedia I find their Internet service great, the TV service has always been sub par, should just switch the tv to Sky and be done with it 🙄