Virgin Media Outage Report in Sacriston, County Durham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sacriston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sacriston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sacriston, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, South Shields, Sunderland, Gateshead, Jarrow, Seaham and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sacriston, England
Latest outage, problems and issue reports in Sacriston and nearby locations:
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Adam.
(@_AR91) reported
from
South Shields, England
It’s no wonder people pay for the dodgy sticks when you’ve got **** like this ffs @virginmedia
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia Ongoing complaint about a landline number that failed to be transferred to my account with you due to it not being requested by you in time.
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia New one is I was hoping to sign up to some sort of TV package, but when logged into my online account it gives me a "oops" with no option, so I need to talk to someone. Experience with the number you have given me has been poor, I want to avoid it!
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Les Pigg
(@piggypics) reported
from
Gateshead, England
@virginmedia Yes but the number on the letter to text to just comes back fail to send. Then I rang 789 for my mam and this person had her in tears also, so we have give up.
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Jack Johnson
(@JJohnsonJourno) reported
from
Walker Gate, England
Any one have a resolution for no WiFi connection? @virginmedia
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Paul Edgar
(@body_mindfitco) reported
from
Blaydon-on-Tyne, England
@virginmedia 6 days now without home Internet, landline and TV. No apology, no explanation from Virgin. Parents who rely on these communication lines. Terrible service.
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Steph.
(@stephwales_) reported
from
Gateshead, England
@virginmedia are you going to respond or do you just pick and chose? This is disgusting service. Over 70 quid a month for half a service!!!!!! Cancellation in Feb when my contract Is due at this rate.
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Dan Coates
(@Dancoat1982) reported
from
Newburn, England
@virginmedia is your broadband down completely in #NE5 any idea when will be working???
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia I do, about an ongoing complaint and a new query too, as well as this unresolved mobile query. Am supposed to have someone talking to me via text right now but they are very slow to respond! 2 meaningless texts in 13 minutes. Could someone please ring me?
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Les Pigg
(@piggypics) reported
from
Gateshead, England
@virginmedia Well it finally happened if you are not a online customer with virgin mobile and what shop at a outlet you are classed as the unwashed and not welcome anymore as a customer
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arc
(@evilwallpaper) reported
from
Newburn, England
Had to break out the DVDs like a peasant because virgin media is down.
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Donna watson
(@donnawatson76) reported
from
Dunston, England
@virginmedia I wanted to cancel or down grade my package due to the rising costs and my partner being on furlough and my own business having to be closed but every way i tried to contact you i had no reply i was held in a que for 40mins and then cut off, i emailed still no response so i have
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Christopher Baddoo
(@Baddoo) reported
from
Newcastle upon Tyne, England
@virginmedia any network issues in Newcastle upon Tyne? Our internet is down and can’t get through
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Rachel MCDonald
(@RachelDMcDonald) reported
from
Sunderland, England
@virginmedia internet has been off for at least 5 hours if not longer. Estimated fix time is now and still nothing..... sr4 area. When will this be back on!!!???
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia How will this please be different from the service I have had so far? Will someone competent ring me?
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Scott Tate
(@Scotttate1990) reported
from
South Shields, England
@virginmedia issues with WiFi signal NE32 area. Been off and on all night, no known issues on website
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justin collins
(@justincolli71) reported
from
Sunderland, England
@virginmedia stop constantly calling with silent calls and then cutting off, I've spoken to two people in customer service who advised no one has called. when I call the number back it says its virgin media. Terrible service
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Daniel Jones
(@DPhilipJones) reported
from
Newcastle upon Tyne, England
Me: “I’m going to have to cancel the contract as the landlord doesn’t want me to install the fibre optic broadband anymore” @virginmedia: “Maybe you should just buy the apartment, it’s not very expensive or anything” Confirmed. Virgin Media is Tory.
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Les Pigg
(@piggypics) reported
from
Gateshead, England
@virginmedia So we are not just going to write it off as a bad job. Plus my mam finds it hard to understand the persons at the other end of the phone and why they ask for her bank details all we asked was to post out her password for her mobile account.
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Dxrpii_
(@Dxrpiii) reported
from
Chester-le-Street, England
@virginmedia Will you please sort your **** out, 7 times my internet has dropped for 30-60 seconds it’s so frustrating pay for the best broadband available and have to put up with this 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cameron Tedford
(@tedford_cameron) reported
@virginmedia Your internet is an absolute joke. The amount of times it goes down on a weekly basis is not even funny.
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Kim Thompson
(@kimico16) reported
@sudoaptgetlife could be a DNS or routing issue with virginmedia, if they don't have it listed as a trusted site on their core network or potentially have data routing issues/ packet loss between their servers and the sites servers for the pi stuff. try changing to Google DNS on your router?
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Ali G
(@prettykitty323) reported
I'm 4 yrs trying to cancel a 30 day contract for a sum I never used. I'm off to comreg. Changing from virgin media to another service provider
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Jessie Chung
(@jasonislv823) reported
@virginmedia Been more than 1.5 months already in the SE1 area since I last called and complain, your staff told me there is a minor damage on the main cable out on the street and is expecting it to be fixed no later than end of Mar. Any updates? Still having intermittent Wifi!!!
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Aaron
(@aaronjay_b) reported
@virginmedia hello, could I get some support please
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Jackie Kelly
(@JackieKellySW) reported
@virginmedia Demand just buffers making it unwatchable , they should just change the box as clearly there is an issue
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Jamie Yates
(@jy_6yates) reported
@virginmedia being charged a £35 activation fee despite this never being mentioned when placing an order nor have I received any confirmation confirming the charge? Get some one in touch as I will not be paying this
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Sycko
(@CaptainSycko) reported
@virginmedia Turns out I have to do it each day to get signal in those rooms. Basically the router isnt holding its settings or something. So im back to 4g while my WiFi only works on half of the rooms in my house. Pretty shocking really
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David PhD Stay Home.Protect NHS.Save Lives💚🇪🇺
(@DaveCampaigns) reported
@virginmedia two service outages in one month and you put the prices up. I don't want a soothing reply, I want you to do better and lower your prices to match the service Under @libertyglobal things seem to be going backwards
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blake suggars 🦄
(@blake_suggars) reported
@virginmedia Internet is down in the Shankill area Belfast