Virgin Media outages and service status in Peterlee, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Peterlee, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 5, 9:09 PM GMT+1.
- Internet (45%)
- Wi-fi (36%)
- Total Blackout (18%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Peterlee, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Peterlee, England
The most recent Virgin Media outage reports came from the following cities: Durham, Hartlepool, Billingham, Sunderland, Washington, Redcar, Seaham, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Durham
|
Wi-fi | 4 days ago |
|
Hartlepool
|
Wi-fi | 5 days ago |
|
Billingham
|
Total Blackout | 8 days ago |
|
Hartlepool
|
Wi-fi | 9 days ago |
|
Sunderland
|
Internet | 10 days ago |
|
Sunderland
|
Total Blackout | 10 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Neville Lishman (@NevilleLishman) reported from Durham, England5 hrs now. Just rude @virginmedia just rude. Clearly little of your astronomically charges is spent on your customer service department. It's a recruitment Sargent for @skytv
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justin collins (@justincolli71) reported from Sunderland, England@virginmedia stop constantly calling with silent calls and then cutting off, I've spoken to two people in customer service who advised no one has called. when I call the number back it says its virgin media. Terrible service
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𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported from Redcar, England@FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.
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Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia M125, it’s terrible, it’s always going down, if we are both wfh we need to turn any devices off to be able to use our work laptops
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia No, just continue to ignore me as they have no idea how to fix it
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Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England@virginmedia Does anyone from your customer care actually ring you back? My newly installed so called fast WiFi has not worked correctly since install… Terrible product….
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Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia Yes that’s fine, I offered to send it back but I was told to use it until the call was listened to. Can you check on the progress of the complaint
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𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported from Redcar, England@virginmedia No, everything is fine thanks, the outage only lasted two hours.
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Chloe (@chlowilson__) reported from Redcar, EnglandVirgin media wifi is down again.. surprise, surprise
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Paul Ryder (@ryderboy24) reported from Hart, England@virginmedia any reason why my broadband is so slow and my bill is so expensive
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Douggy (@Douggy1908) reported from Hartlepool, England@virginmedia No nothing I’ve been thorough it all, already your just ****.
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Bryan Light (@UKLightCreation) reported from Redcar, England@NathHawkeswood @virginmedia Twitter cant help, phoning cant speak to anyone, text service in an endless loop, chat service online is also an endless loop I need to speak with line faults and they aren't even an option on the automated phone service so I'm really screwed
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Bryan Light (@UKLightCreation) reported from Redcar, EnglandNot a lover of call centres and thought that they didn't really offer any customer service of any real value, then you have the likes of @virginmedia and @Hermesparcels that seem to want to upset customers. That said, credit to @NespressoUK, was blown away with your service
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Rachel MCDonald (@RachelDMcDonald) reported from Sunderland, England@virginmedia internet has been off for at least 5 hours if not longer. Estimated fix time is now and still nothing..... sr4 area. When will this be back on!!!???
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Pete Irving (@ZicoPete) reported from Sunderland, EnglandOn hold with @virginmedia for 20 minutes then they decided to cut my call.. great service. 👍
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Stu (@tenchylad) reported from Sunderland, England@OliverStanding @virginmedia It's not a great self serve option and poor customer experience. I have an issue trying to remove a service from my current package. Cant be done digitally or remotely. Only via phone which even then very few of the advisors have the levels of authority to amend your package.
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Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Andrew Irwin (@AndrewI81572127) reported from Washington, England@virginmedia my parents services are down , in Consett , co Durham . Phone and everything
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Benjamin Spurling (@1slandmonkey) reported from Washington, England@virginmedia not impressed with your customer service this week. After days of attempted communication I finally spoke to someone about getting a new phone. They spoke terrible English, were unhelpful and have actually lost you my potential 24month contract.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sohaila Ahmad (@sohailaahmad) reported@Hayleycauchie @virginmedia @futureminds Just came on...so just missed the news..no bad thing I guess
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Kevin Pain (@TheRealKPain) reported@virginmedia Done that and still the same issue tbh
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Pablo (@pyrcroft) reported@virginmedia @Ofcom, why doesn't ofcom do anything about the extremely bad service at Virgin Media?, several phone calls, at least 10hours, messages on here, and STILL they are unable to resolve access to my account!!!!!!!!
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c (@cee_ctfc) reportedWhy ******** are @virginmedia ringing my phone at 9am on ******* Easter Sunday. Piss off you absolute cretins.
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IrishWill (@DiabloDame1) reported@virginmedia hi, we have a complete outage (waterford city) no TV, no Internet. We have attempted all options, so don't send us links to your website. This is going on for 3.5 hrs. Modem flashing red, can't get work done, & unable to even watch TV. What is going on?
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Steve Campion (@campion_steve) reportedVirgin media hub has failed. Nobody to answer phone other than their chat bot Which asks for all your details then tells you they are closed. Epic fail in customer service! #virginmedia
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Lisa Cooper (@lisalulabelle75) reported@virginmedia price increase on my package from £72 a month to £170...are you on drugs? Phone call to cancel in the morning 😡
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Heinz Beanz (@Delveyboy) reported@virginmedia Why would they cut my service completely? They deliberately cut my wire to service the neighbour. When I questioned them, they completely denied it. And why couldn't they have fixed it on the spot? Instead of having no service? Breach of contract
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Daniel DOA4 (XBOX) & Daniel_DOA4 (PSN) (@Daniel_DOA4) reported@virginmedia my internet broadband and tv are not working! This isn’t the first time this has happened to me! Really annoyed and need to use internet everyday. I do have mobile data on my phone but that will most likely max out. Please help! #notfair #BadService #IsSkyBetter?
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Simon Brennan (@Simon909) reported@virginmedia Another weekend and another broadband outage in Fareham, do believe this is the fourth in succession in my area. Please sort it out as it’s becoming too predictable. Funny thing is you want me to renew my package at £80.00 per mth, not worth it and looking elsewhere