Virgin Media Outage Report in Peterlee, County Durham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Peterlee, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Sunderland, Hartlepool, Newton Aycliffe, Billingham, Redcar and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Total Blackout | |
| Hartlepool |
Wi-fi | |
| Sunderland |
||
| Sunderland |
Internet | |
| Hartlepool |
Phone | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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Jamie
(@SafcJamieG) reported
from
Sunderland, England
@virginmedia They raised a complaint and nothing was done about it, they probably didn’t even listen to the call where I was sold the product, if they did it would have been dealt with
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Anna Forester
(@AnnaForester87) reported
from
Washington, England
@virginmedia network problem half way through Grease, haway man! 3rd day in a row aswell
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
Yay, virgin media outage has stopped and been fixed
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David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia I have issues with everything
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Stu # Boro Shirts
(@Boro_shirts) reported
from
Billingham, England
Anyone else virgin media Internet down billingham?
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Benjamin Spurling
(@1slandmonkey) reported
from
Washington, England
@virginmedia not impressed with your customer service this week. After days of attempted communication I finally spoke to someone about getting a new phone. They spoke terrible English, were unhelpful and have actually lost you my potential 24month contract.
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Mainly wireless but wired issues too
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HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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alice✨
(@alicen0rt0n) reported
from
Washington, England
THE WORST customer service @virginmedia, should be ashamed of treating loyal customers the way a member of staff has just spoken to my mam
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Paul Ryder
(@ryderboy24) reported
from
Hart, England
@virginmedia any reason why my broadband is so slow and my bill is so expensive
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Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia No nothing I’ve been thorough it all, already your just ****.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Al Peacock
(@awpeacock) reported
@virginmedia Trust me, we will be complaining in every way possible. Especially now I've just spoken to the council and you promised them you'd be out to fix it within four hours yesterday. Still no sign today though... They cannot finish their job until you complete your work.
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markrmifsud
(@markrmifsud) reported
@virginmedia @halligan_joe Mine has been off since last night circa 20:30 and eta for fix still says 16:00
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Pluto is a planet
(@cheeeztoast) reported
@virginmedia broadband is down in the KY11 area and you're really cheeky charging for technician visits when this is a you problem
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𝙳𝚘𝚕𝚕𝚢𝚁𝚘𝚌𝚑𝚎🍑🟥⚤ #DisabledNotDisposable
(@DollyRoche) reported
@virginmedia whys your Internet down🙄 no warning of maintenance, can't access your website/my account, I want money back for the downdays
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Ephemerasattic 😷🇪🇺#FBPE
(@ephemerasattic) reported
@virginmedia So I’ve been sold a SIM that won’t work in my sons iPad and still no broadband! Do the decent thing @virginmedia and supply a mobile hub for my son until you fix the broadband. It’s the very least you can do.
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mark swift
(@markswift1) reported
@virginmedia Nothing,Most neighbours are down too,ill try later...Thx
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Cettina norton
(@norton_cettina) reported
@virginmedia well your what's app is pretty useless I get connected to someone she says she's going to help me and suddenly goes dead and I hear nothing from her. You chase us if we don't answer you straight away or cut us off
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Jaclyn I❤️ 🇺🇦 Respect to The Queen
(@Jacsiss) reported
@virginmedia Good morning, we have an engineer coming out this morning. The router is the problem, it keeps deciding to update or something silly. All day again from about 10 yesterday! I have checked everything, not my first rodeo. Thanks.
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nadia
(@crimjnalminds) reported
@virginmedia I need help signing into my emails, keeps saying password not recognised when it’s the right one
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Ephemerasattic 😷🇪🇺#FBPE
(@ephemerasattic) reported
@virginmedia I am not ringing again to be disconnected after 40 mins or using WhatsApp as it is just fobbing me off! I am wasting time and money and not getting the service you promised. Does 25 years of loyalty mean nothing!