Virgin Media Outage Report in Peterlee, County Durham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Peterlee, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Sunderland, Newton Aycliffe, Hartlepool, Seaham, Redcar and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
TV | |
| Newton Aycliffe |
Internet | |
| Sunderland |
Wi-fi | |
| Hartlepool |
||
| Seaham |
Internet | |
| Sunderland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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James Willson
(@theJamesWillson) reported
from
Hartlepool, England
@virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔
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Lee Bell
(@lebell83) reported
from
Sunderland Bridge, England
Why is @virginmedia internet so poor. It’s like having dial up back
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clare williams
(@ClareSweep1957) reported
from
Sunderland Bridge, England
@virginmedia Iv had problems for 4 days,impossible to contact you so will be moving back to sky
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Lisa Harvey
(@lumpss) reported
from
Billingham, England
Virgin media down 😡
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Dylan Atkinson
(@Dyl_Atkinson) reported
from
Washington, England
Virgin media are not stupid like give everyone 10GB free data then nock everyone’s WiFi off so they go over there allowances😂
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Chris
(@iamchrissharp) reported
from
Washington, England
@virginmedia all I want to do is cancel my tv and phone services and keep broadband but there’s no options to downgrade online only upgrade and I refuse to pay £94 per month
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Drake
(@LiamMDrake) reported
from
Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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Mackem
(@MarkaMackem) reported
from
Seaham, England
@Flittdog @Jo7Lawton @JackieMayes5 @Adamphayward @finbarr_poland @piersmorgan @virginmedia This particular job is not classed as key as its not a service everyone wants
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clare williams
(@ClareSweep1957) reported
from
Sunderland Bridge, England
@virginmedia I thought sky was bad...well I’m about to go back to them
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I dont mean to be rude but I can tell you now the option to text was not on the "contact us" page I visited on your website, but I see it's just a text option to the live chat anyway so this will be a waste of my time but texting now
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Rev Graham Dobinson
(@grahamdo) reported
from
Hartlepool, England
@virginmedia yet again virgin media is down.
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Jay rix
(@shreklandpony84) reported
from
Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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alice✨
(@alicen0rt0n) reported
from
Washington, England
please @virginmedia i have a deadline tomorrow don’t go down on me now 😭😭😭😭
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Kate Baucherel
(@KateBaucherel) reported
from
Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
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I🍭
(@mxhdyyy) reported
from
Sunderland Bridge, England
@virginmedia fix the WiFi you mugs
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran You have been awful since the lockdown, yet I keep seeing these hopeful ads that just wind me up as anyone currently on you service knows that it is currently a joke. Yesterday was the first time since the lockdown started that I didnt lose connection at all or have router fail
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rachy roo roo
(@rachyrooroo1) reported
from
Redcar, England
@virginmedia hi there is any of your call centres open n I’m not a happy customer
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|Jamie|MightyRaider
(@RaiderOnMixer) reported
from
Redcar, England
@virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams
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Jacob Ham
(@JacobAlderHam) reported
from
Coundon, England
@scottcvrroll @virginmedia It's mental like, I know there's shit going on but when everyones at home you'd think they'd try to get on top of it asap.
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Bradley Osborne
(@Bradley_19_) reported
from
Hartlepool, England
@RunnerVi @virginmedia Use their email/live support found on their website.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carmen Berry
(@berry_carmen) reported
@virginmedia So it appears even you have no clue!! I’ve just spent 15 minutes wasting my time yet again!! The pre installation team can not help!! What a surprise
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Dhruti Shah
(@dhrutishah) reported
@virginmedia All done. Please help us. I am worried.
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leanne stronach
(@LeanneStronach) reported
@virginmedia Hi. I'm having issues trying to log into my virgin media app. Any way someone can help me please.
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Jason bennett
(@bennettjason5) reported
@MartinSLewis @bbc5live I managed to get my virgin media bill down from £121 per month to £49.50. I threatened to cancel my contract because they wouldn't let me drop the TV and landline from my package. I now have just Internet. Which is all I needed anyway!!
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Ian Frawley
(@ianfrawley) reported
@virginmedia The replacement hub arrived yesterday. It looks like a refurbished 3 complete with rattling pieces of broken plastic inside. Hmmmm nice
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Dhruti Shah
(@dhrutishah) reported
@virginmedia No the link - which bearing in mind you might be on an internal Virgin system which I'm not on - takes me back to the log in page of Virgin Media and there is no form at the bottom. The end says: This is our customer homepage. Not a customer with a link there.
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Carmen Berry
(@berry_carmen) reported
@virginmedia The same as everyone else I spoke to, I need the tech department but they told me they can’t help me with a dongle so it appears no one can help me and no one has an actual clue who can, it’s ridiculous, it should be as simple as sending a new dongle and collecting this one
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Sarmad Sabir
(@sarmadsabir) reported
@virginmedia what rubbish is going on? In the middle of a meeting, everything went down…so annoyed
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OG Ducky
(@OGDuckington) reported
@virginmedia You might understand, however when your customer service agree to do things they do not, then cause all kinds of trouble for us, we are done with calling you, the advisors just lie or do not do as they say
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Dhruti Shah
(@dhrutishah) reported
@virginmedia Bearing in mind we're talking about a vulnerable customer, once again, this isn't particularly accessible. Can you DM me the link without the conversion to a twitter link? I'm trying and it's frustrating. We're using different browsers and different devices.